2019-09-23

Incident: 570464 / 2019 - MDG M: Standard Workflow

issue
ID 002075129400005704642019
Customer 1136040 - T-Systems Ltd
Installation 0021087809 - T_ERP
System T05 - Test System
Component Material Master (LO-MD-MM)
Status In Processing by SAP
Priority High

Communication
17.09.2019 13:17:40 UTC+53 - Problem Description: TCS PM Support (S0020050055)

Hi Team,

When Final approver(Steward) activate MDG CR , after approval the Workflow status is going to "Changes to
be executed" due to standard dump as "SAPSQL_ARRAY_INSERT_DUPREC". As per the standard process
after Final approve the changes need to be reflected in ECC system without any status issue.

Please find attached analysis document for the same.

Previously we have raised SAP ticket: 360188 2018 , So please check earlier SAP note for the solution .

Thanks,
Koteswararao M+91 8884920135

17.09.2019 13:19:26 UTC+53 - Info for SAP: TCS PM Support (S0020050055)

Hi Team,

When Final approver(Steward) activate MDG CR , after approval the Workflow status is going to "Changes to
be executed" due to standard dump as "SAPSQL_ARRAY_INSERT_DUPREC". As per the standard process
after Final approve the changes need to be reflected in ECC system without any status issue.

Please find attached analysis document for the same.

Previously we have raised SAP ticket: 360188 2018 , So please check earlier SAP note for the solution .

Thanks,
Koteswararao M

+91 8884920135

17.09.2019 13:22:41 UTC+53 - Info for SAP: TCS PM Support (S0020050055)

Please find attached Analysis document for the same.

17.09.2019 18:45:23 UTC+53 - Reply: SAP

Hi Koteswararao,

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2019-09-23

I tried to reproduce and analyse the dump in T05/170, but but CR mentioned in the attachment already
finalized.

Please provide me with a reproducible example and the detailled steps to reproduce the dump in order that I
could reproduce and analyse the problem.

Thank you in advance.

Best regards,
Attila
SAP Product Support

19.09.2019 13:20:26 UTC+53 - Info for SAP: TCS PM Support (S0020050055)

Hi Attila,

Please analyse MDG CR: 2306129 , when we are activate MDG CR it's going dump.

Note: Previously we have raised SAP ticket: 360188 2018 , So please check earlier SAP note solution .

Thanks,
Koteswararao M

+91 8884920135

19.09.2019 13:20:27 UTC+53 - Business Impact: TCS PM Support (S0020050055)

Its impacting huge due to this dump Plant changes and extending Valuation area not possible from MDG
system.

19.09.2019 16:45:32 UTC+53 - Reply: SAP

Hi Koteswararao,

thank you for the update.

I tried to acitvate the CR 2306129, but when I try to switch to Edit mode I get the error

'You are currently not the processor of change request 2306129'.

Could you please resolve this problem, so I could reproduce and analyse the problem?

Thank you in advance.

Best regards,
Attila
SAP Product Support

20.09.2019 14:26:29 UTC+53 - Info for SAP: TCS PM Support (S0020050055)

Hi Attila,

I have forwarded to MDG CR Workitem to SAP ID: ZOSS_SUPP7, please check and let me know any issue.

Thanks,
Koteswararao M
+91 8884920135

© 2019 SAP SE or an SAP affiliate company. All rights reserved 2 of 5

2019-09-23

23.09.2019 18:44:53 UTC+53 - Info for Customer: SAP

Hi Koteswararao,

I shall be forwarding this message to the next support level for further
analysis and processing. We shall get in touch with you asap.

Best regards,
Attila
SAP Product Support

26.09.2019 14:39:49 UTC+53 - Info for SAP: TCS PM Support (S0020050055)

Hi Team,

Please check and update on this.

Thanks,

Koteswararao M
+91 8884920135

27.09.2019 12:57:12 UTC+53 - Info for SAP: TCS PM Support (S0020050055)

Hi Team,

Note: Previously we have raised SAP ticket: 360188 2018 , So please check earlier SAP note solution .

Thanks,

Koteswararao M

+91 8884920135

01.10.2019 15:42:37 UTC+53 - Info for SAP: TCS PM Support (S0020050055)

Hi Team,

Please check and let us know any update on this.

Thanks,

Koteswararao M
+91 8884920135

Contacts

Secondary
Role Name Time Zone Primary Phone E-Mail
Phone

TCS PM Support tcsbat.sapmanufa

Reporter +44-7411003137
(S0020050055) cturing@tcs.com

Created By TCS PM Support +44-7411003137 tcsbat.sapmanufa

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2019-09-23
(S0020050055) cturing@tcs.com

Attachments

File Name Description File Type File Size Created By Created On

17.09.2019
MDG Workflow MDG Standard TCS PM Support
DOCX 305.1 KB 13:22:41
issue.docx Workflow isue (S0020050055)
UTC+53

Action Log

Changed On Changed At Changed By Action Old Value New Value

Tuesday 13:17:40 TCS PM Support CA-MDG-APP-

Component
17.09.2019 UTC+53 (S0020050055) MM

0020751294
13:17:40 TCS PM Support
Incident created 0000570464
UTC+53 (S0020050055)
2019

13:17:40 TCS PM Support

Status Not Sent to SAP Sent to SAP
UTC+53 (S0020050055)

13:19:26 TCS PM Support Memo/Text

Info for SAP
UTC+53 (S0020050055) changed

13:22:41 TCS PM Support Memo/Text

Info for SAP
UTC+53 (S0020050055) changed

18:51:43
SAP Status Sent to SAP Customer Action
UTC+53

18:51:43 Memo/Text
SAP Reply
UTC+53 changed

Thursday 13:20:26 TCS PM Support

Priority changed Medium High
19.09.2019 UTC+53 (S0020050055)

13:20:26 TCS PM Support

Status Customer Action Sent to SAP
UTC+53 (S0020050055)

13:20:26 TCS PM Support Memo/Text

Info for SAP
UTC+53 (S0020050055) changed

13:20:26 TCS PM Support Memo/Text

Business Impact
UTC+53 (S0020050055) changed

16:53:02
SAP Status Sent to SAP Customer Action
UTC+53

16:53:02 Memo/Text
SAP Reply
UTC+53 changed

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2019-09-23
Friday 14:26:29 TCS PM Support
Status Customer Action Sent to SAP
20.09.2019 UTC+53 (S0020050055)

14:26:29 TCS PM Support Memo/Text

Info for SAP
UTC+53 (S0020050055) changed

Monday 18:49:37 CA-MDG-APP-

SAP Component LO-MD-MM
23.09.2019 UTC+53 MM

18:49:37 In Processing by
SAP Status Sent to SAP
UTC+53 SAP

18:49:37 Memo/Text Info for

SAP
UTC+53 changed Customer

Thursday 14:39:49 TCS PM Support Memo/Text

Info for SAP
26.09.2019 UTC+53 (S0020050055) changed

Friday 12:57:12 TCS PM Support Memo/Text

Info for SAP
27.09.2019 UTC+53 (S0020050055) changed

Tuesday 15:42:37 TCS PM Support Memo/Text

Info for SAP
01.10.2019 UTC+53 (S0020050055) changed

© 2019 SAP SE or an SAP affiliate company. All rights reserved 5 of 5