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RAHAIL SALAMAT
Email: contentpro@gmail.com,
LinkedIn Profile: https://www.linkedin.com/in/rahail-salamat-0683167

CONTENT DEVELOPER/ITEM WRITER

Master of item writing with over 15 years of experience in item writing, user manuals, developer guides and
reference articles on software technologies and hardware systems. With a keen eye for detail, I am an expert in
creating:

 IT Certification  IT certification items  Common Core/NGSS for

Help/Reference guides  ESL/ELL item writing item writing
 IT practice test questions  Topic-based authoring  Presentation videos
 K-12 items (ELA,
Science, Maths)

CAREER HIGHLIGHTS
 A flexible and responsive attitude with a commitment to meeting deadlines
 Excellent written & communication skills
 A methodical approach and an eye for detail
 Ability to communicate with professionals
 Commitment, drive and initiative
 Dedication to high standards of customer service
 15 years of IT certification guides writing and editing experience
 2 years experience creating slide videos using screen casting software
 Champion of following ETAs and making myself useful in a multi-disciplined team

TECHNICAL SKILLS

Technical documentation applications: Adobe framemaker, Robohelp X5 and Camtasia Studio, Adobe
Captivate, AuthorIT, ScreenFlow, Screenr and Jing
Applications: MS Office (Word, PowerPoint, Excel, Publisher), Microsoft Visio, Libre Office, Microsoft project
management, Adobe Photoshop 8.0, Illustrator and HTML, CSS, Javascript

PROFESSIONAL EXPERIENCE

Pacific Professionals (Practice test providers – Testking.com) ----Minneapolis, Minnesota, U.S.A------2007-present

Certification Item Writer (Q&A/guides)

 Creating Microsoft Certification items from scratch and using advanced techniques like screenshots to
explain the answer.
 Creating and managing Exam 70-638,640,649 etc in MCQ format (Samples available)
 Creating Cisco Certification items and study guides. (Samples available)
 VMware certifications exam practice questions and study guides (samples available)
 SAT-I, SAT-II study guides and practice questions.
 Citrix Certifications exam questions and study guides (samples available)
 VMware View study guides and practice questions
 PMP certifications and practice questions
 Creating practice labs of Microsoft, Cisco, Citrix, VMware, CompTIA, HP and IBM certifications.
 Audio guides for Microsoft, Cisco, Citrix, VMware, CompTIA, HP and IBM certifications
 Search engine optimization of various online certification material vendors using ninja outbound do-
follow linking strategies.
 Writing 1300 items a month related to Amazon Web Services (AWS), Azure Cloud technologies, and
GCP. (Samples available)
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Electronic Government Directorate------------Islamabad, Pakistan-------------------------2006 – 2007

Content Developer

 Documenting the IBM Websphere web portal installation and deployment for Pakistan.gov.pk portal.
 Preparing Web portal white papers for the Director-general of the Ministry of IT.
 Assisting the head developer in creating a developer’s manual for IBM Websphere
 Preparing and editing e-learning courses, user guides, application guides, user manual for the end user of
the Pakistangov.pk web portal
 Preparing How-to’s for System Administrators, Database specialists to help them understand IBM
Websphere
 Developing document repositories for IBM Websphere
 Creating developer guides on Java and AWS APIs.

Freelance Writer (Part time)---------------------------------------------------------------------- 2003 –2006

As a freelance writer, I worked on these major assignments:

 Co-wrote an article on world portals for Dawn newspaper.

 Created unique and exciting certification user guides related to Microsoft and Cisco
 Managed and authored white papers, manuals, user guides and technical specifications manuals for Alfred
Software Technology Inc. in Melbourne, Australia.
 Interpreted and transformed technical information to business manuals for a fortune 1000 client.
 Worked on article writing assignments for various clients.

360Training Inc. (360training.com) -------------- Austin, Texas, U.S.A -----------------------------------2001- 2003

Instructional Designer
As an Instructional designer, I wrote content for online training materials

 Writing and editing content material for OSHA courses.

 Designing images and short animated movies for OSHA health and safety courses.
 Giving flash effects and instructions on each scene.
 Documenting the entire course development process.
 Utilizing copy-editing skills to deliver content quality.
 Writing and editing keyword listed articles.
 Digging out information on rare subjects with exceptional research skills

EDUCATION

International Islamic University, Islamabad, Pakistan –

Masters in English Literature (GPA: 3.86)

Punjab University, Lahore, Pakistan –

Bachelor of Arts (Major subject: English Literature)