Professional Documents
Culture Documents
CAREER HIGHLIGHTS
• Expert at creating written content for underperforming business websites.
• Extensive experience in transforming dull web copy into a high performing one.
• A flexible and responsive attitude with a commitment to meeting deadlines
• Excellent written communication skills
• A methodical approach and an eye for detail
• Ability to communicate with professionals
• Commitment, drive and initiative
• Dedication to high standards of customer service
• 11 years of online course development and editing experience
• 8 years of technical documentation helped customers understand the nature of a software product
• Highly skilled in MS office products (MS Word, MS PowerPoint, MS Excel and MS FrontPage)
• ICT related experience
TECHNICAL SKILLS
Technical documentation applications: Adobe framemaker, Robohelp X5 and SnagIt, Adobe Acrobat,
AuthorIT, MadCap Flare, Adobe captivate, Camtasia and Wireframe Sketcher for mobile apps.
PROFESSIONAL EXPERIENCE
• Creating Microsoft Certification practice questions from scratch and using advanced techniques like
cognitive selection to explain the questions.
• Creating and managing Exam 70-638,640,649 etc in MCQ format (samples available)
• Creating Cisco Certification exam practice questions and study guides. ( samples available)
• VMware certifications exam practice questions and study guides (samples available)
• SAT-I, SAT-II study guides and practice questions.
• Citrix Certifications exam questions and study guides (samples available)
• VMware View study guides and practice questions
• PMP certifications and practice questions
• Creating practice labs of Microsoft, Cisco, Citrix, VMware, CompTIA, HP and IBM certifications.
• Audio guides for Microsoft, Cisco, Citrix, VMware, CompTIA, HP and IBM certifications
EDUCATION
SOFT SKILLS
- Time Management (goal setting, planning, prioritization, and stress management)
- Communication (verbal/written, presentation and active listening)
- Problem-solving (logical reasoning, analysis, observation and active decision making)