 Step 1: Submit your sickness claim thru the portal

Submit your sickness claim request through the portal.

 Step 2: Submit required documents via Benefits Dropbox

The following list of required documents should be submitted:

 SSS ID or Two (2) valid IDs (Photocopy)

 Sickness Notification Form (Accomplished by Employee and Attending Physician)
 Medical Certificate (Original Copy)
 Commitment and Undertaking Form (Notarized)
 SSS Contribution Print-out (If tenure in Accenture is less than 24 months)
 Certified True Copy of Surgical Pathology/ Biopsy Report (if done – required by SSS)
 Certified True Copy of Record of Operation (if done – required by SSS)
 Certified True Copy of Discharge Summary (if confined – required by SSS)
 Certified True Copy /Original of X-ray Report/Result
 Certified True Copy /Original of X-ray Plate/CD
 Certified True Copy /Original of Urinalysis
 Certified True Copy /Original of Sputum Result
 Certified True Copy /Original of Psychological Interview assessment report/result
 Certified True Copy /Original of Electrocardiographic report/result (ECG)
 Certified True Copy /Original of Diagnostic proof of pregnancy (ultrasound report)
 Certified True Copy /Original of CT Scan Report/Result
 Certified True Copy /Original of Blood Test Report/Result
 Certified True Copy / Original of other laboratory sickness related results

 Step 3: Receive acknowledgement status of submitted documents

You will receive an email notification acknowledging receipt of the documents that you submitted. The documents will be endorsed by
AEE Benefits Admin team to SSS for agency evaluation and approval. Assessment of your medical documents and approval of your
application are entirely being done by SSS Agency. In some cases, SSS may require additional documents which you will also be notified
accordingly.

 Step 4: Receive via email the claim approval status

You will receive a notification status via email on the approval status of your claim request.
You will receive an email notification confirming that your sickness claim has been approved by the SSS agency. Note that the no. of SL
days approved by SSS can be less than the number of days applied for. SSS usually takes 2 to 3 weeks to provide the status of sickness
claim (approved or denied).

 Step 5: Payout of sickness claim

You will receive a notification status via email on the approval status of your claim request.
You will receive an email notification once your sickness claim payout has been credited to your payroll account.

 Step 6: Submit required reimbursement documents

Once your sickness benefit has been advanced by Accenture, you need to submit the SSS Sickness Benefit Reimbursement Application
Form within 7 days from the day the Sickness Benefit was credited to your account.
Should you fail to submit on the specified timeline, the sickness benefit that has been credited to you will be deducted from your pay.

SSS Sickness Benefit Reimbursement Form  (https://ts.accenture.com/sites/PDC-

HRSS/Employee%20Rewards/Government/Sickness%20Related%20Forms/SitePages/Home.aspx)

 Step 7: Receive acknowledgement status of submitted documents

You will receive an email notification acknowledging receipt of the documents that you submitted. In some cases, SSS may require you to
submit additional documents which you will be notified accordingly.

 Step 8: Receive completed status confirmation of your claim

You will receive an email notification once your sickness claim process has been completed.

 Step 9: Your Sickness has been closed 

You will receive an email notification once your sickness claim process has been completed.