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True/False

Question
The key principle of moral management is "Can we make money with this action decision or behaviour"?
Correct Answer
False
Your Answer
False

Select The Blank


Question
A hardware manufacture enters into software is an example of ________integration.
Correct Answer
vertical ( forward )
Your Answer
horizontal

Multiple Choice Multiple Answer


Question
The preparation of ETOP involves
Correct Answer
dividing environment into sectors , sub factors , analyze impact of each sector & sub factor on organization ,
description of impact of each subfactor into a statement which is positive, neutral or negative.
Your Answer
dividing environment into sectors , sub factors , analyze impact of each sector & sub factor on organization ,
description of impact of each subfactor into a statement which is positive, neutral or negative.

Multiple Choice Single Answer


Question
The strategies which deal with the relative and restricted function for allocation of resources is
Correct Answer
Funcational streategies
Your Answer
Funcational streategies

Multiple Choice Multiple Answer


Question
Techniques used in environmental appraisal are
Correct Answer
single-variable extrapolation/multivariable interaction analysis , structured/ unstructured expert/inexpert
opinion , Dynamic modes and mapping
Your Answer
single-variable extrapolation/multivariable interaction analysis , structured/ unstructured expert/inexpert
opinion , Dynamic modes and mapping

Multiple Choice Multiple Answer


Question
supplier & technological environment is concerned with
Correct Answer
quality & no. of suppliers , logistics , raw material , trends and rate of change of technology
Your Answer
quality & no. of suppliers , logistics , raw material , trends and rate of change of technology

Select The Blank


Question
Value chain analysis is an effective tool for ________.
Correct Answer
internal analysis
Your Answer
internal analysis

Multiple Choice Single Answer


Question
The decisions which are applied to structured or routine problems are
Correct Answer
programmed decisions
Your Answer
programmed decisions

Multiple Choice Multiple Answer


Question
These following factors determine the desire of risk
Correct Answer
Strategies , Resources
Your Answer
Strategies , Resources , Competence

Multiple Choice Single Answer


Question
In SWOT , S stands for
Correct Answer
favorable condition in the organization's environment.
Your Answer
potentials and competencies of organization.

Multiple Choice Single Answer


Question
Financial environment is concerned with
Correct Answer
demand & supply of money, capital markets
Your Answer
demand & supply of money, capital markets

Multiple Choice Multiple Answer


Question
Harveststrategy is used for
Correct Answer
Dogs , Question marks
Your Answer
Dogs , Question marks

True/False
Question
Timing of measurement before hand serves the purpose of evaluation.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer


Question
Degree to which the decision maker is accountable for the outcomes of the decision is
Correct Answer
accountability
Your Answer
accountability

True/False
Question
Systems are formal and informal rules and regulations that complements the company structure
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Responsibility towards society & community includes - Avoiding bad, smoky chimneys, & pollution of any
kind and abiding by the
Correct Answer
Environment Protection Act
Your Answer
Environment Protection Act

True/False
Question
Change in company structure from divisional to matrix also mean changes in the systems in various degrees
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer


Question
They are ultimately responsible for all the administrative aspects of strategic evaluation and control
Correct Answer
Chief executive
Your Answer
External auditor

Multiple Choice Single Answer


Question
This portfolio involves major capital investments which will result in either large pay offs or large losses
Correct Answer
Big bets
Your Answer
Big bets

True/False
Question
Getting new users is a position defense strategy.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer


Question
The objective to maximize value of the enterprize by striking a mean between liquidity, risk and profitability is
Correct Answer
Receivables planning
Your Answer
Taxation planning

Match The Following


Question
Correct Answer
Your Answer
Board of Directors
Link between company & external environment
Link between company & external environment
Profit centers
S.B.U. s
S.B.U. s
S.B.U.s are more focused on their
Product line/business
Product line/business
Manufacturing strategy
Productivity
Productivity

True/False
Question
Macro environment has got immediate impact on business.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer


Question
Three important managerial qualities required for the effective strategic management
Correct Answer
Conceptual, human & intellectual skills , Decision making ability , Vision
Your Answer
Conceptual, human & intellectual skills , Decision making ability , Vision

Select The Blank


Question
________ support managers by keeping track of the elementary activities & transactions of the organization
such as sales, receipts, raw materials etc.
Correct Answer
Operational level systems
Your Answer
Operational level systems

Multiple Choice Multiple Answer


Question
Money is invested by way of
Correct Answer
Debt , Equity
Your Answer
Debt , Risk , Equity

True/False
Question
Numerator may bring short-term results, but there may be serious long-term sacrifices.
Correct Answer
False
Your Answer
True

Match The Following


Question
Correct Answer
Your Answer
4 Ps are
Product, Price, Place, Promotion
Product, Price, Place, Promotion
Sources of funds
Factor leading to financial capability
Factor leading to financial capability
The retrieval and usage of information
Factor leading to Information Management Capability
Factor leading to Information Management Capability
The Personnel System
Factor leading to Personnel Capability
Factor leading to Personnel Capability
Multiple Choice Multiple Answer
Question
The culture of a company is conveyed through
Correct Answer
Rites , Myths , Rituals
Your Answer
Rites , Myths , Rituals

Select The Blank


Question
In a ________ a decentralized structure is achieved & harmonized at the plant & area levels.
Correct Answer
Delegation
Your Answer
Delegation

True/False
Question
Micro environment is the internal environment of a company.
Correct Answer
False
Your Answer
False

True/False
Question
Style of a company are the patterns of actions taken by members of top management over a period of time
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer


Question
Business is rated on which dimensions
Correct Answer
Market attractiveness , Business strength
Your Answer
Market attractiveness , Business strength , Competition level

Multiple Choice Single Answer


Question
It provides a way to bring in the people dimension in macro company analysis without using psychological
models of human behaviour
Correct Answer
Culture
Your Answer
Culture

True/False
Question
According to Michael Porter, the core of efficiency management is strategy.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer


Question
These people are primarily responsible for operating control based on budgeting, reporting and financial
analysis
Correct Answer
Company secretary , Auditor , Financial controller
Your Answer
Company secretary , Auditor , Financial controller

Multiple Choice Multiple Answer


Question
Factors to be considered in political- legal environmental scanning are
Correct Answer
govt. policies, stability, philosophy of govt. , legal system, implementation, infrastructure , import-export
Your Answer
govt. policies, stability, philosophy of govt. , legal system, implementation, infrastructure , import-export

Multiple Choice Single Answer


Question
W in SWOT stands for
Correct Answer
inherent inadequacy of organization
Your Answer
inherent inadequacy of organization

Multiple Choice Multiple Answer


Question
Factors encouraging joint ventures are
Correct Answer
uneconomical separate existence , risk of business gets shared , sharing competence of each other
Your Answer
uneconomical separate existence , risk of business gets shared , sharing competence of each other

Multiple Choice Single Answer


Question
It refers to formal and informal rules, regulations and procedures that complements the company structure
Correct Answer
Systems
Your Answer
Systems

Multiple Choice Single Answer


Question
It is based on a trigger mechanism for rapid response and immediate reassessment of strategy in the light of
sudden and unexpected events
Correct Answer
Emergency alert contriol
Your Answer
Emergency alert contriol

Select The Blank


Question
Control should involve________ amount of information.
Correct Answer
Minimum
Your Answer
Minimum

True/False
Question
Macro environment has got immediate impact on business.
Correct Answer
False
Your Answer
True

Select The Blank


Question
________ models can be described as a system that describe how pieces of business fit together.
Correct Answer
Business
Your Answer
Business

Select The Blank


Question
Economics of scale requires ________.
Correct Answer
high market share
Your Answer
high market share

Multiple Choice Single Answer


Question
Financial environment is concerned with
Correct Answer
demand & supply of money, capital markets
Your Answer
demand & supply of money, capital markets

Multiple Choice Multiple Answer


Question
They have time based utility
Correct Answer
Goals , Resources
Your Answer
Employess , Resources

Strategic Management - 7

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Multiple Choice Single Answer
Vertical integration is concerned with
Correct Answer
supply chain
Your Answer
supply chain

True/False
The actual performance deviates positively over the budgeted performanve. This is an indication of superior
performance
Correct Answer
True
Your Answer
True

True/False
Scheduling is a part of strategic management.
Correct Answer
False
Your Answer
False

True/False
All policies are 'statements'
Correct Answer
False
Your Answer
False

Match The Following


Question
Correct Answer
Your Answer
Rely on short term assessment
Barrier in evaluation
Audit and Executive committee
Premise control
Identifies key assumptions
Identifies key assumptions
Emergency alert control evaluation
Type of strategic control
Control
Strategic evaluation
Effectiveness of strategy
Effectiveness of strategy

Select The Blank


Question
Like roots of a tree, ________of organization is hidden from direct view.
Correct Answer
core competence
Your Answer
core competence

Multiple Choice Multiple Answer


Question
Critical resources in the emerging information age are
Correct Answer
Information , Expertise , Intelligence
Your Answer
Information , Expertise , Intelligence

Multiple Choice Single Answer


Question
It enables the strategists to take corrective action at the right time
Correct Answer
Premise control
Your Answer
Premise control

Multiple Choice Multiple Answer


Question
Criteria for making an evaluation are
Correct Answer
Consistency with goals , Consistency with environment , Money
Your Answer
Consistency with goals , Consistency with environment , Money

Multiple Choice Multiple Answer


Question
Attack strategies are
Correct Answer
frontal attack , flank attack , encirclement attack
Your Answer
frontal attack , flank attack , encirclement attack

Multiple Choice Multiple Answer


Question
Core ideology
Correct Answer
core values , core purpose
Your Answer
core values , core purpose

Multiple Choice Multiple Answer


Question
Performance is affected by
Correct Answer
Distorted resource allocation , Inappropriate structure , Wrong motivational styles
Your Answer
Distorted resource allocation , Inappropriate structure , Wrong motivational styles

True/False
Question
Analysis of variances leads to a plan for corrective action
Correct Answer
True
Your Answer
True

True/False
Question
Standards of performance act as the benchmark against which the actual performance is compared.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer


Question
Macro environment
Correct Answer
Political- legal , socio-cultural , economic-demographic
Your Answer
Political- legal , socio-cultural , economic-demographic , technology

Multiple Choice Multiple Answer


Question
Program is a combination of
Correct Answer
goals , policies , procedures
Your Answer
goals , policies , procedures

Select The Blank


Question
Displacing competitor is ________ category of goal.
Correct Answer
common enemy
Your Answer
common enemy

True/False
Question
Counterfeiter copy but with a difference that can be seen.
Correct Answer
False
Your Answer
False

Select The Blank


Question
Tata motors goal of reaching middle class two wheeler owners is a ________ category of goal.
Correct Answer
internal transformation
Your Answer
target

Select The Blank


Question
GATT stands for ________.
Correct Answer
general agreement on trade & tariff
Your Answer
global agreement on trade & taxes

Multiple Choice Multiple Answer


Question
Strategic intent
Correct Answer
obsession with an organization , ambitions in proportion to their existing resources & capabilities , what the
organization strives for.
Your Answer
obsession with an organization , ambitions in proportion to their existing resources & capabilities , what the
organization strives for.

Multiple Choice Single Answer


Question
Investment entry mode are
Correct Answer
joint venture/independent ventures/subsidiaries
Your Answer
joint venture/independent ventures/subsidiaries

Multiple Choice Multiple Answer


Question
The reasons for acquisition are
Correct Answer
Increased market power , Increased diversification , Increased speed to market
Your Answer
Increased market power , Increased diversification , Increased speed to market

Multiple Choice Multiple Answer


Question
The Hallmarks for self-regulation are
Correct Answer
Trust & fairness , Changed Management , Integrity & thoughtfulness
Your Answer
Trust & fairness , Changed Management , Integrity & thoughtfulness

True/False
Question
Reciprocal responsibility means equal blames and credit.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer


Question
The decisions which are relate to daily decisions like leave records etc. which are mundane in nature &
highly routined & can be done at a junior level are
Correct Answer
operational decisions
Your Answer
operational decisions

Multiple Choice Multiple Answer


Question
The various areas covered by social responsibility are
Correct Answer
Inner Circle , Intermediate circle , Outer Circle
Your Answer
Inner Circle , Intermediate circle , Outer Circle

Select The Blank


Question
Make or buy decision is related with ________strategy.
Correct Answer
vertical ( backward ) integration
Your Answer
vertical ( backward ) integration

Multiple Choice Single Answer


Question
General Electric Matrix is divided into how many cells
Correct Answer
9
Your Answer
9

Multiple Choice Multiple Answer


Question
The various models of social responsibility are
Correct Answer
Austere Model , Vendors Model , Civic Model
Your Answer
Austere Model , Vendors Model , Civic Model

Select The Blank


Question
A cycling accessory firm strive to become 'the nike of the cycling industry' is ________category of goal.
Correct Answer
role model
Your Answer
role model

Multiple Choice Single Answer


Question
Denominator management
Correct Answer
cost reduction
Your Answer
cost reduction

Multiple Choice Single Answer


Question
A network of facilities and distribution that performs the functions of procurement of materials trasforming
into intermediate and finished products & distributing them to customers is
Correct Answer
Supply chains
Your Answer
Supply chains

Select The Blank


Question
Value chain analysis is an effective tool for ________.
Correct Answer
internal analysis
Your Answer
internal analysis

Multiple Choice Multiple Answer


Question
market research is conducted by
Correct Answer
by employees , by research agencies , by consultants
Your Answer
by employees , by research agencies , by consultants

Select The Blank


Question
________ is a modern plant consisting of modules centered around a stage in the production process
Correct Answer
Flotilla concept
Your Answer
Flotilla concept

True/False
Question
Companies have strenghts in a number of areas but their key strength are few in number
Correct Answer
True
Your Answer
True

True/False
Question
Environmental competitiveness tends to encourage ethical behaviour.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer


Question
Horizontal integration is concerned with
Correct Answer
product lines
Your Answer
product lines

True/False
Question
Adapter duplicate the leader and claim to be similar or even the same.
Correct Answer
False
Your Answer
False

True/False
Question
Three C's affecting today's companies are customer, competition & change
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Mass media includes
Correct Answer
radio, TV, internet etc.
Your Answer
radio, TV, internet etc.

True/False
Question
Focused company is generally protected from competition.
Correct Answer
True
Your Answer
False

Select The Blank


Question
Module of Flotilla strikes an optimum balance of ________ and flexibility
Correct Answer
Standardisation
Your Answer
Standardisation

Multiple Choice Single Answer


Question
T in SWOT, refers to
Correct Answer
unfavorable conditions in external environment.
Your Answer
unfavorable conditions in external environment.

Match The Following


Question
Correct Answer
Your Answer
Market follower are
Imitator
Imitator
Horizontal integration means
Additional product/service for same customers
Additional product/service for same customers
Vertical forward integration means
Becoming your own customer
Becoming your own customer
Position defense means
Fortification around one's territory
Fortification around one's territory

Multiple Choice Multiple Answer


Question
Organizational models are
Correct Answer
multinational model , international model , global organizational model
Your Answer
multinational model , international model , global organizational model

Strategic Management - 6
www.shopperixmall.com
Select The Blank
Question
Factors leading to personnel capability are________.
Correct Answer
IR, OB
Your Answer
IR, OB

Multiple Choice Multiple Answer


Question
market research is conducted by
Correct Answer
by employees , by research agencies , by consultants
Your Answer
by employees , by research agencies , by consultants

Multiple Choice Single Answer


Question
Retrenchment strategy means
Correct Answer
contraction of business activities
Your Answer
contraction of business activities

Multiple Choice Single Answer


Question
The discipline which deals with what is good and bad and which moral obligation is
Correct Answer
Ethics
Your Answer
Ethics

Select The Blank


Question
The benefits of a change in process are defined in terms of ________ cost savings
Correct Answer
Labour
Your Answer
Labour

Multiple Choice Single Answer


Question
An approach that strives to follow ethical principles and percepts is
Correct Answer
Moral management
Your Answer
Moral management

Match The Following


Question
Correct Answer
Your Answer
vertical forward integration means
becoming your own customer
becoming your own customer
horizontal integration means
additional product/service for same customers
additional product/service for same customers
vertical backward integration means
becoming your own supplier
becoming your own supplier
strategic alliances means
two or more entities join hands for mutual benefit.
two or more entities join hands for mutual benefit.

Multiple Choice Single Answer


Question
Strategic management deals with
Correct Answer
Business process
Your Answer
Business process

Select The Blank


Question
Delay in ________ measurement defeats the purpose of evaluation.
Correct Answer
Time
Your Answer
Time

Multiple Choice Single Answer


Question
A strategy used to learn more about customers need & behaviours in order to develop stronger relationship
with them is
Correct Answer
CRM
Your Answer
CRM

True/False
Question
Undec the social goals the responsibilities with regard to employees includes prociding maximum possible
satisfaction to consumer providing quality goods & services at reasonable prices.
Correct Answer
False
Your Answer
False

Select The Blank


Question
________cost accounting measures the cost of producing and ignores the cost of non-producing
Correct Answer
Traditional
Your Answer
Traditional

True/False
Question
Scheduling is a part of strategic management.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer


Question
Three important managerial qualities required for the effective strategic management
Correct Answer
Conceptual, human & intellectual skills , Decision making ability , Vision
Your Answer
Conceptual, human & intellectual skills , Decision making ability , Vision
Multiple Choice Multiple Answer
Question
Techniques used in environmental appraisal are
Correct Answer
single-variable extrapolation/multivariable interaction analysis , structured/ unstructured expert/inexpert
opinion , Dynamic modes and mapping
Your Answer
single-variable extrapolation/multivariable interaction analysis , structured/ unstructured expert/inexpert
opinion , Dynamic modes and mapping

Multiple Choice Single Answer


Question
At this strategic level, the effort is directed at assessing how well the organisation is pursuing a given
strategy
Correct Answer
Operational evaluation
Your Answer
Implementation evaluation

Multiple Choice Single Answer


Question
Corporate strategy ensures
Correct Answer
fit between the firm and its environment
Your Answer
Easy availability of resources

Multiple Choice Single Answer


Question
Core purpose
Correct Answer
mission
Your Answer
mission

Multiple Choice Single Answer


Question
CAP related to internal appraisal of firm stands for
Correct Answer
competitive advantage profile
Your Answer
competitive advantage profile

True/False
Question
The actual performance matches the budgeted performance. This is a realistic situation.
Correct Answer
False
Your Answer
False

True/False
Question
Micro environment is the internal environment of a company.
Correct Answer
False
Your Answer
False

True/False
Question
Acquisitions which are friendly are termed as "take-overs".
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer


Question
Mission
Correct Answer
philosophy, public image
Your Answer
philosophy, public image

Select The Blank


Question
________ identifies the impact of any change on performance
Correct Answer
Statistical quality control
Your Answer
Statistical quality control

True/False
Question
Budgets are plans expressed in numerical terms usually in financial terms
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer


Question
Empower people through great software anytime , any place, on any device'- Microsoft
Correct Answer
vision
Your Answer
vision

Select The Blank


Question
Companies employ trained ________ to develop "competency models" to identify potential leaders
Correct Answer
Psychologists
Your Answer
Psychologists

Multiple Choice Single Answer


Question
They enact the formal role of reviewing and screening executive decisions in the light of their environmental,
business and organisational implications
Correct Answer
Board of director
Your Answer
Board of director

True/False
Question
The environment of any organization is "the aggregate of all conditions, events and influences that surround
and affect it."
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Associated external agencies means
Correct Answer
channel members, customers, suppliers etc.
Your Answer
channel members, customers, suppliers etc.

Match The Following


Question
Correct Answer
Your Answer
Benchmarking is
competitive analysis
historical analysis
Michael Hammer & James Chapy
Reengineering
Reengineering
GDP stands for
gross domestic product
gross domestic product
Comparative analysis is
historical analysis
competitive analysis

True/False
Question
Excelling in one market guarantees success in a new.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer


Question
Various phases of Growth are
Correct Answer
Creativity , Delegation , Co-ordination
Your Answer
Creativity , Delegation , Co-ordination

Multiple Choice Single Answer


Question
Knowledge of the relationships between choices, environment & outcomes is
Correct Answer
familiarity
Your Answer
familiarity

Multiple Choice Single Answer


Question
Strategic management is mainly the responsibility of
Correct Answer
Top Management
Your Answer
Top Management

Multiple Choice Multiple Answer


Question
How does 'structure' reduce external uncertainity arising out of human behaviour
Correct Answer
Research and planning , Forecasting
Your Answer
Research and planning , Forecasting

Select The Blank


Question
________ is a deep understanding of ones emotions, strengths, weaknesses, needs, drives & their effects
on self and others.
Correct Answer
Self-awareness
Your Answer
Self-awareness

Select The Blank


Question
The ________ are distinct little business set up as units in a larger company
Correct Answer
Strategic business Units
Your Answer
Strategic business Units

Multiple Choice Multiple Answer


Question
What is Statistical Quality Control(SQC)
Correct Answer
Identifies quality and productivity from a production process , Identifies impact of any change on
performance , Instantly spots malfunctions and show where they occur
Your Answer
Identifies quality and productivity from a production process , Identifies impact of any change on
performance , Instantly spots malfunctions and show where they occur

Multiple Choice Multiple Answer


Question
How does 'structure' reduce internal uncertainity arising out of human behaviour
Correct Answer
Control mechanism , Departmentalisation
Your Answer
Control mechanism , Departmentalisation , Specialisation

Multiple Choice Multiple Answer


Question
Factors determining HRP (Human Resource Planning )
Correct Answer
Type & Strategy of organisation , Environmental uncertainties , Type & quality of information
Your Answer
Type & Strategy of organisation , Environmental uncertainties , Type & quality of information

Multiple Choice Single Answer


Question
Strategic management is concerned with
Correct Answer
long- range planning
Your Answer
long- range planning

Select The Blank


Question
Factors leading to personnel capability are________.
Correct Answer
IR, OB
Your Answer
IR, OB
True/False
Question
The environment of any organization is "the aggregate of all conditions, events and influences that surround
and affect it."
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer


Question
Contractual entry modes are
Correct Answer
licensing / franchising
Your Answer
licensing / franchising

True/False
Question
Arranging training program on productivity is a strategic decision.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer


Question
Merger takes place
Correct Answer
between a buyer and a seller , to avail tax concessions , to increase growth rates
Your Answer
between a buyer and a seller , to avail tax concessions , to increase growth rates

Strategic Management - 5

Multiple Choice Single Answer


Question
In SWOT , S stands for
Correct Answer
favorable condition in the organization's environment.
Your Answer
Strategy

Select The Blank


Question
Control should involve________ amount of information.
Correct Answer
Minimum
Your Answer
Maximum

Multiple Choice Single Answer


Question
It enables the strategists to take corrective action at the right time
Correct Answer
Premise control
Your Answer
Strategic surveillance

Match The Following


Question
Correct Answer
Your Answer
Maintain strategy
stable environment
diversification
Market follower are
imitator
bypass attack
Market challenger are
bypass attack
imitator
Turnaround strategy
V.R.S.
differentiation

Select The Blank


Question
Displacing competitor is ________ category of goal.
Correct Answer
common enemy
Your Answer
competitive

Match The Following


Question
Correct Answer
Your Answer
Marketing a product
Mass segmentation
Availability of resources
Environmental Analysis
Social, Political, legal & technology
Life cycle considerations
Swot Analysis
Matching, converting, minimizing & avoiding strategies
Product formulated
Marketing strategy
Life cycle considerations
Mass segmentation

True/False
Question
HR implementation involues a series of action programme like production, estimation of raw materials,
labour & machine hours.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer


Question
Core purpose
Correct Answer
mission
Your Answer
strategy

Multiple Choice Single Answer


Question
A strategy used to learn more about customers need & behaviours in order to develop stronger relationship
with them is
Correct Answer
CRM
Your Answer
CRM

True/False
Question
Three C's affecting today's companies are customer, competition & change
Correct Answer
True
Your Answer
True

True/False
Question
The super structure indicates ways in which company's tasks are integrated or coordinated
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer


Question
Retrenchment strategy means
Correct Answer
contraction of business activities
Your Answer
contraction of business activities

Multiple Choice Multiple Answer


Question
How does 'structure' reduce external uncertainity arising out of human behaviour
Correct Answer
Research and planning , Forecasting
Your Answer
Research and planning , Forecasting , Division of labour

Select The Blank


Question
Like roots of a tree, ________of organization is hidden from direct view.
Correct Answer
core competence
Your Answer
core competence

True/False
Question
The actual performance matches the budgeted performance. This is a realistic situation.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer


Question
market research is conducted by
Correct Answer
by employees , by research agencies , by consultants
Your Answer
by employees , by research agencies , by consultants

True/False
Question
Excelling in one market guarantees success in a new.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer


Question
The preparation of ETOP involves
Correct Answer
dividing environment into sectors , sub factors , analyze impact of each sector & sub factor on organization ,
description of impact of each subfactor into a statement which is positive, neutral or negative.
Your Answer
dividing environment into sectors , sub factors , analyze impact of each sector & sub factor on organization ,
description of impact of each subfactor into a statement which is positive, neutral or negative.

Multiple Choice Single Answer


Question
This strategic posture takes the current industry structure and its future evolution as given and then react to
the opportunities the market offers
Correct Answer
Adapters
Your Answer
Options

Multiple Choice Multiple Answer


Question
The various models of social responsibility are
Correct Answer
Austere Model , Vendors Model , Civic Model
Your Answer
Austere Model , Vendors Model , Civic Model

True/False
Question
Scheduling is a part of strategic management.
Correct Answer
False
Your Answer
False

True/False
Question
Micro environment is the internal environment of a company.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer


Question
This strategic posture invests sufficiently to stay in the race but avoids pre-mature commitments
Correct Answer
Reserve the right to play
Your Answer
Reserve the right to play

Multiple Choice Multiple Answer


Question
Measures to take corrective action
Correct Answer
Checking performance , Reformulate strategies , Standard check
Your Answer
Checking performance , Formulate plans , Standard check

Multiple Choice Multiple Answer


Question
Critical resources in the emerging information age are
Correct Answer
Intelligence , Information , Expertise
Your Answer
Information , Expertise , Intelligence

Multiple Choice Multiple Answer


Question
The various areas covered by social responsibility are
Correct Answer
Inner Circle , Intermediate circle , Outer Circle
Your Answer
Inner Circle , Intermediate circle , Outer Circle

Select The Blank


Question
________ relationships are effective in communicating complex information
Correct Answer
Personal
Your Answer
Personal

True/False
Question
The key principle of moral management is "Can we make money with this action decision or behaviour"?
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer


Question
The decisions which are relate to daily decisions like leave records etc. which are mundane in nature &
highly routined & can be done at a junior level are
Correct Answer
operational decisions
Your Answer
operational decisions

Select The Blank


Question
Like roots of a tree, ________of organization is hidden from direct view.
Correct Answer
core competence
Your Answer
core competence

Multiple Choice Single Answer


Question
Export entry modes are
Correct Answer
direct/indirect export
Your Answer
direct/indirect export

Multiple Choice Single Answer


Question
It provides a way to bring in the people dimension in macro company analysis without using psychological
models of human behaviour
Correct Answer
Culture
Your Answer
Class

Multiple Choice Multiple Answer


Question
The culture of a company is conveyed through
Correct Answer
Rites , Myths , Rituals
Your Answer
Myths

True/False
Question
Environmental competitiveness tends to encourage ethical behaviour.
Correct Answer
False
Your Answer
True

Select The Blank


Question
________ support managers by keeping track of the elementary activities & transactions of the organization
such as sales, receipts, raw materials etc.
Correct Answer
Operational level systems
Your Answer
Operational level systems

Multiple Choice Multiple Answer


Question
Competenncy models reveal three types of capabilities
Correct Answer
Technical skills , Cognitive skills , Emotional Intelligence Quotient
Your Answer
Technical skills , Cognitive skills , Integrity

Select The Blank


Question
Brush your teeth twice a day is an example of expanding the total market by________.
Correct Answer
more usage
Your Answer
more usage

Select The Blank


Question
________cost accounting measures the cost of producing and ignores the cost of non-producing
Correct Answer
Traditional
Your Answer
Mathematical

True/False
Question
Systems are formal and informal rules and regulations that complements the company structure
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer


Question
They have time based utility
Correct Answer
Goals , Resources
Your Answer
Goals , Resources

Multiple Choice Multiple Answer


Question
Limitations of Traditional cost accounting are
Correct Answer
Assumes factory as an isolated entity , It measures only the cost of producing
Your Answer
Assumes factory as an isolated entity , It measures only the cost of producing

Select The Blank


Question
Value chain analysis is an effective tool for ________.
Correct Answer
internal analysis
Your Answer
SWOT analysis

Multiple Choice Multiple Answer


Question
Niche marketing means
Correct Answer
end user specialist , specific customer specialist , geographic specialist
Your Answer
end user specialist , specific customer specialist , research specialist

Select The Blank


________ is seen as an integral process that converts materials into goods
Correct Answer
Systems
Your Answer
Statistical quality control

Multiple Choice Single Answer


They are ultimately responsible for all the administrative aspects of strategic evaluation and control
Correct Answer
Chief executive
Your Answer
Board of directors

Select The Blank


In a ________ a decentralized structure is achieved & harmonized at the plant & area levels.
Correct Answer
Delegation
Your Answer
Direction

Multiple Choice Single Answer


Associated external agencies means
Correct Answer
channel members, customers, suppliers etc.
Your Answer
channel members, customers, suppliers etc.

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