+ Double Cat-Eyes on Shift Selector Display - ALLISON

Transmission 4700 OFS

This display indicates a failure of the CAN communication link, the cat-eyes are
illuminated in both the Select and Monitor Display, and "CHECK TRANS" light is
usually activated.

NOTE: without the CAN link, the Shift Selector cannot display the selected
transmission range.

CATEYE - The forward slash segment and the middle horizontal

segments (-/-).
Probable cause on under the following conditions:
-Lost communication between the TCM and Shift Selector (U0103
or U0291).
-Invalid data from Shift Selector (U0592 or U0404).
- J1939 Controller Area Network (CAN) problems.
-If no error appears and all wiring are OK, it could be the TCM was
damaged, if cannot connected to ALLISON DOC Software, as below
screenshot.

+ DTC
U0291
Lost

Communication With Gear Shift Module (Shift Selector) 2

Circuit Description:
In Allison 4/5th Generation Controls, the Transmission Control Module (TCM)
communicates with the shift selector over the J1939 Controller Area Network
(CAN). Allison J1939 shift selectors broadcast proprietary messages to the TCM
related to range selection and other operating modes.
Conditions for Running the DTC
• Battery voltage is greater than 9 volts
• Engine speed is within a calibration range

Conditions for Setting the DTC

The TCM sets DTC U0304 when the primary shift selector does not receive valid
data identifying the selector. OEM shift selectors must be approved for use.

Action Taken When the DTC Sets

• The CHECK TRANS light is illuminated
• Lock in neutral. Unable to select range.
• DTC U0304 is stored in the TCM history

Conditions for Clearing the DTC/CHECK TRANS Light

• DTC may go inactive by restarting the engine if the selector was not recognized
due to battery voltage issues.
• Use the Allison DOC™ For PC–Service Tool to clear the code from the TCM
history.
• The TCM automatically clears the DTC from the TCM history if the vehicle
completes 40 engine starts without a reoccurrence of the code.

Diagnostic Aids
• DTC occurs if a prognostic-capable calibration is used with a non-prognostic shift
selector.
• Typical causes for this DTC include:
-OEM selector and/or TCM power and ground wiring issues
-Low vehicle batteries
-Master disconnect switch issues
-Low cranking voltages
-OEM J1939 wiring issues, such as data link wiring shorted to ground, data link
wiring open circuited, data link shielding problems, data link termination resistors
missing, defective, or unplugged
• If there are other vehicle DTCs present, the cause for transmission-related DTCs
might be external to the transmission and those vehicle systems must be corrected
in order for the transmission DTCs to be resolved.
• A transmission DTC must be active during the troubleshooting process to
determine what caused the DTC. Use the Snapshot feature and/or Databus Viewer
of Allison DOC™ For PC–Service Tool while operating the vehicle in the same
conditions listed in the Failure Record (available in the Allison DOC™ For PC–
Service Tool Reports menu).
• Using the Snapshot feature and/or Databus Viewer of Allison DOC™ For PC–
Service Tool and/or a DVOM and the Breakout Box J 39700 while manipulating the
chassis harness and/or data link wiring may reveal intermittent shorts to ground,
shorts to another circuit, and open circuits that are causing an intermittent DTC.
• OEM chassis wiring issues should be considered as possible causes for every
DTC. Possible wiring and connector issues include:
-J1939 termination resistors may be disconnected or defective
-Expanded female terminals in a connector. Use a mating pin or terminal to check
for a light drag feel when the mating terminal or pin is inserted and slowly removed.
There should be some slight friction between the matching terminal and pin
combination. Expanded terminals have no feel of drag when the matching pin or
terminal is inserted and removed.
-Broken terminal locks allow the pins or terminals to push back into the connector
resulting in poor
connection or pin to pin shorts in the connector. Inspect for broken locks and
displaced terminals in
connections. Never use paper clips or other devices to back-probe a connector
while doing Allison service work.
-Poor pin crimps. Pin crimps should be pull-tested by the technician to verify the
crimp is secure to the wire. If the pin crimp is loose, the pin easily moves or even
comes off the wire with a slight tug on the terminal by the technician. This situation
may not reveal itself as an active DTC but instead may exhibit other symptoms like
shift quality issues.
-Connector and pin corrosion caused by moisture in connectors. Empty wire
locations in connectors must always have a plug to keep moisture from finding a
path into the connector.
-Poor harness routing and improper strain relief may cause damage resulting in
electrical open and/or short circuits to wires and connector components.
-Butt splices and wire ties are not an ideal solution for any transmission repair. If
butt splices will be used, then always use heat-shrinkable butt splices. Never use
wire ties inside the transmission, to hold connector components together in the
place of a connector lock, or in the place of the correct strain relief components
and clips used to fasten harnesses to the vehicle or to retain vehicle connectors
unless OEM approved for the location and vehicle component being repaired.

Test Description of DTC Steps

1. Review of general troubleshooting procedures and DTC service tips.
2. Check DTC active.
3. Check for approved selector.
4. Check vehicle wiring.
5. Confirm repair is successful.

+ DTC U0130 Lost Communication With Gear Shift

Module (Shift Selector) 1
Circuit Description
Allison 4/5th Generation Controls shift selectors communicate with the
transmission control module (TCM) by exchanging standardized digital messages
over the SAE J1939 Controller Area Network (CAN). The physical network consists
of a two-wire twisted pair, two 120 Ohm termination resistors and, in most cases, a
third shield wire. A 120 Ohm termination resistor is located at each end of the
network to maintain good J1939 signal quality. Vehicle OEMs may chose to
configure the network to take advantage of 120 Ohm resistors built in to Allison
4/5th Generation Controls TCMs and shift selectors.

Conditions for Running the DTC

Ignition voltage is greater than 9V and less than 18V (12V TCM) or greater than 9V
and less than 32V (24V TCM).

Conditions for Setting the DTC

DTC U0103 sets when the TCM has not received a state of health (SOH) message
from the primary shift selector for 2 or more seconds.
Actions Taken When the DTC Sets
When DTC U0103 active, the following conditions will occur:
• The CHECK TRANS light illuminates.
• DTC is stored in TCM history.
• The active shift selector will freeze the displays for 1.5 seconds, go blank for 10.5
seconds, then display cateyes, i.e. -\-, -\-.
• Direction change shifts, i.e., forward to Reverse, etc., are allowed based on PWM
signal from Allison shift selectors.

Conditions for Clearing the DTC/CHECK TRANS Light

Use the Allison DOC™ For PC–Service Tool to clear the DTC from the TCM
history. The TCM automatically clears the DTC from the TCM history if the vehicle
completes 40 warm-up cycles without failure.

Diagnostic Aids
• DTC occurs if a prognostic-capable calibration is used with a non-prognostic shift
selector.
• Vehicle manufacturers can configure the controller area network to use a built-in
termination resistor in Allison shift selectors by installing a jumper between pins 7
and 18 at the primary shift selector connector. OEMs are required to clearly
indicate where internal termination resistors have been used.
• DTC U0103 can be caused by the following conditions:
-Intermittent open between the shift selector and the connector node.
-Poor connection at the shift selector or the connector node.
-Intermittent open in the connector node.
-Open power or ground circuit to the shift selector.
-Defective shift selector.
• Inspect the J1939 CAN wires for poor electrical connections at the primary shift
selector. Look for the following conditions:
-Bent terminal
-Backed-out terminal
-Damaged terminal
-Poor terminal tension
-Chafed wire
-Broken wire inside the insulation

Test Description
This DTC requires the use of the J 47275 TCM Breakout. The numbers below refer
to step numbers on the diagnostic table.
2. Tests for proper power inputs to the primary shift selector.
3. Tests for wiring defects between the primary shift selector and the connection to
the J1939 backbone.

+ DTC U0592 Invalid Data Received From Gear Shift

Module (Shift Selector) 2
Circuit Description
In Allison 4/5th Generation Controls, the Transmission Control Module (TCM)
communicates with the shift selector over the J1939 Controller Area Network
(CAN). Allison J1939 shift selectors broadcast proprietary messages to the TCM
related to range selection and other operating modes.

Conditions for Running the DTC

• Battery voltage is greater than 9 volts
• Engine speed is within a calibration range

Conditions for Setting the DTC

The TCM sets DTC U0592 when the primary shift selector does not receive valid
data identifying the selector. OEM shift selectors must be approved for use.

Action Taken When the DTC Sets

• The CHECK TRANS light is illuminated
• Lock in neutral. Unable to select range.
• DTC U0592 is stored in the TCM history

Conditions for Clearing the DTC/CHECK TRANS Light

• DTC may go inactive by restarting the engine if the selector was not recognized
due to battery voltage issues.
• Use the Allison DOC™ For PC–Service Tool to clear the code from the TCM
history.
• The TCM automatically clears the DTC from the TCM history if the vehicle
completes 40 engine starts without a reoccurrence of the code.

Diagnostic Aids
• DTC occurs if a prognostic-capable calibration is used with a non-prognostic shift
selector.
• Typical causes for this DTC include:
-OEM selector and/or TCM power and ground wiring issues
-Low vehicle batteries
-Master disconnect switch issues
-Low cranking voltages
-OEM J1939 wiring issues, such as data link wiring shorted to ground, data link
wiring open circuited, data link shielding problems, data link termination resistors
missing, defective, or unplugged
• If there are other vehicle DTCs present, the cause for transmission-related DTCs
might be external to the transmission and those vehicle systems must be corrected
in order for the transmission DTCs to be resolved.
• A transmission DTC must be active during the troubleshooting process to
determine what caused the DTC. Use the Snapshot feature and/or Databus Viewer
of Allison DOC™ For PC–Service Tool while operating the vehicle in the same
conditions listed in the Failure Record (available in the Allison DOC™ For PC–
Service Tool Reports menu).
• Using the Snapshot feature and/or Databus Viewer of Allison DOC™ For PC–
Service Tool and/or a DVOM and the Breakout Box J 39700 while manipulating the
chassis harness and/or data link wiring may reveal intermittent shorts to ground,
shorts to another circuit, and open circuits that are causing an intermittent DTC.
• OEM chassis wiring issues should be considered as possible causes for every
DTC. Possible wiring and connector issues include:
-J1939 termination resistors may be disconnected or defective
-Expanded female terminals in a connector. Use a mating pin or terminal to check
for a light drag feel when the mating terminal or pin is inserted and slowly removed.
There should be some slight friction between the matching terminal and pin
combination. Expanded terminals have no feel of drag when the matching pin or
terminal is inserted and removed.
-Broken terminal locks allow the pins or terminals to push back into the connector
resulting in poor
connection or pin to pin shorts in the connector. Inspect for broken locks and
displaced terminals in
connections. Never use paper clips or other devices to back-probe a connector
while doing Allison service work.
-Poor pin crimps. Pin crimps should be pull-tested by the technician to verify the
crimp is secure to the wire. If the pin crimp is loose, the pin easily moves or even
comes off the wire with a slight tug on the terminal by the technician. This situation
may not reveal itself as an active DTC but instead may exhibit other symptoms like
shift quality issues.
-Connector and pin corrosion caused by moisture in connectors. Empty wire
locations in connectors must always have a plug to keep moisture from finding a
path into the connector.
-Poor harness routing and improper strain relief may cause damage resulting in
electrical open and/or short circuits to wires and connector components.
-Butt splices and wire ties are not an ideal solution for any transmission repair. If
butt splices will be used, then always use heat-shrinkable butt splices. Never use
wire ties inside the transmission, to hold connector components together in the
place of a connector lock, or in the place of the correct strain relief components
and clips used to fasten harnesses to the vehicle or to retain vehicle connectors
unless OEM approved for the location and vehicle component being repaired.
• The following procedures are not documented in any Allison service procedures
or in any Allison Troubleshooting Manual or Service Manual and therefore should
not be used as a method to diagnose any transmission DTC(s), function, or shift
quality concern:
-Back probing any connectors used for transmission features or functions may
damage and/or unlock the terminals from the back-probed connector creating
permanent or intermittent shorts and/or open circuits. If possible, use the J 39700
Breakout Box, appropriate harness adapters, and appropriate magnetic overlays to
troubleshoot the vehicle.
-Load-testing any transmission-related circuits with any other electrical devices
such as vehicle lamps or relays, especially with the TCM connected to the harness.
Use Breakout Box J 39700 and appropriate harnesses with Allison DOC™ For PC–
Service Tool to monitor the circuit performance in question unless otherwise
specified in the various Troubleshooting Manuals to use a digital volt-ohm meter
(DVOM) with the Breakout.
-Piercing a wire to check for voltages, shorts-to-grounds or other wires anywhere in
the circuit but especially at the TCM. This creates a leak path for moisture and
damages the wire and insulation.

Test Description of DTC Steps

1. Review of general troubleshooting procedures and DTC service tips.
2. Check DTC active.
3. Check for approved selector.
4. Check vehicle wiring.
5. Confirm repair is successful.

+ DTC U0404 Invalid Data Received From Gear Shift

Module (Shift Selector) 1
Circuit Description
In Allison 4/5th Generation Controls, the Transmission Control Module (TCM)
communicates with the shift selector over the J1939 Controller Area Network
(CAN). Allison J1939 shift selectors broadcast proprietary messages to the TCM
related to range selection and other operating modes.

Conditions for Running the DTC

• Battery voltage is greater than 9 volts
• Engine speed is within a calibration range

Conditions for Setting the DTC

The TCM sets DTC U0404 when the primary shift selector does not receive valid
data identifying the selector. OEM shift selectors must be approved for use.

Action Taken When the DTC Sets

• The CHECK TRANS light is illuminated
• Lock in neutral. Unable to select range.
• DTC U0404 is stored in the TCM history
Conditions for Clearing the DTC/CHECK TRANS Light
• DTC may go inactive by restarting the engine if the selector was not recognized
due to battery voltage issues.
• Use the Allison DOC™ For PC–Service Tool to clear the code from the TCM
history.
• The TCM automatically clears the DTC from the TCM history if the vehicle
completes 40 engine starts without a reoccurrence of the code.

Diagnostic Aids
• DTC occurs if a prognostic-capable calibration is used with a non-prognostic shift
selector.
• Typical causes for this DTC include:
-OEM selector and/or TCM power and ground wiring issues
-Low vehicle batteries
-Master disconnect switch issues
-Low cranking voltages
-OEM J1939 wiring issues, such as data link wiring shorted to ground, data link
wiring open circuited, data link shielding problems, data link termination resistors
missing, defective, or unplugged
• If there are other vehicle DTCs present, the cause for transmission-related DTCs
might be external to the transmission and those vehicle systems must be corrected
in order for the transmission DTCs to be resolved.
• A transmission DTC must be active during the troubleshooting process to
determine what caused the DTC. Use the Snapshot feature and/or Databus Viewer
of Allison DOC™ For PC–Service Tool while operating the vehicle in the same
conditions listed in the Failure Record (available in the Allison DOC™ For PC–
Service Tool Reports menu).
• Using the Snapshot feature and/or Databus Viewer of Allison DOC™ For PC–
Service Tool and/or a DVOM and the Breakout Box J 39700 while manipulating the
chassis harness and/or data link wiring may reveal intermittent shorts to ground,
shorts to another circuit, and open circuits that are causing an intermittent DTC.
• OEM chassis wiring issues should be considered as possible causes for every
DTC. Possible wiring and connector issues include:
-J1939 termination resistors may be disconnected or defective
-Expanded female terminals in a connector. Use a mating pin or terminal to check
for a light drag feel when the mating terminal or pin is inserted and slowly removed.
There should be some slight friction between the matching terminal and pin
combination. Expanded terminals have no feel of drag when the matching pin or
terminal is inserted and removed.
-Broken terminal locks allow the pins or terminals to push back into the connector
resulting in poor connection or pin to pin shorts in the connector. Inspect for broken
locks and displaced terminals in connections. Never use paper clips or other
devices to back-probe a connector while doing Allison service work.
-Poor pin crimps. Pin crimps should be pull-tested by the technician to verify the
crimp is secure to the wire. If the pin crimp is loose, the pin easily moves or even
comes off the wire with a slight tug on the terminal by the technician. This situation
may not reveal itself as an active DTC but instead may exhibit other symptoms like
shift quality issues.
-Connector and pin corrosion caused by moisture in connectors. Empty wire
locations in connectors must always have a plug to keep moisture from finding a
path into the connector.
-Poor harness routing and improper strain relief may cause damage resulting in
electrical open and/or short circuits to wires and connector components.
-Butt splices and wire ties are not an ideal solution for any transmission repair. If
butt splices will be used, then always use heat-shrinkable butt splices. Never use
wire ties inside the transmission, to hold connector components together in the
place of a connector lock, or in the place of the correct strain relief components
and clips used to fasten harnesses to the vehicle or to retain vehicle connectors
unless OEM approved for the location and vehicle component being repaired.
• The following procedures are not documented in any Allison service procedures
or in any Allison Troubleshooting Manual or Service Manual and therefore should
not be used as a method to diagnose any transmission DTC(s), function, or shift
quality concern:
-Back probing any connectors used for transmission features or functions may
damage and/or unlock the terminals from the back-probed connector creating
permanent or intermittent shorts and/or open circuits. If possible, use the J 39700
Breakout Box, appropriate harness adapters, and appropriate magnetic overlays to
troubleshoot the vehicle.
-Load-testing any transmission-related circuits with any other electrical devices
such as vehicle lamps or relays, especially with the TCM connected to the harness.
Use Breakout Box J 39700 and appropriate harnesses with Allison DOC™ For PC–
Service Tool to monitor the circuit performance in question unless otherwise
specified in the various Troubleshooting Manuals to use a digital volt-ohm meter
(DVOM) with the Breakout.
-Piercing a wire to check for voltages, shorts-to-grounds or other wires anywhere in
the circuit but especially at the TCM. This creates a leak path for moisture and
damages the wire and insulation.

Test Description of DTC Steps

1. Review of general troubleshooting procedures and DTC service tips.
2. Check DTC active.
3. Check for approved selector.
4. Check vehicle wiring.
5. Confirm repair is successful.

+ Solenoid Locations on ALLISON Transmission

3000/4000 Series
PCS-Pressure Control Solenoid
SS-Shift Solenoid
TCC-Torque Converter Clutch
PS-Pressure Switch

Solenoid locations in the control module are as illustrated in Figure 6-4 and 6-5.
Refer to Figure 6-4 as necessary when using the DTC schematics.

Figure 6-4 Control Module Solenoid Location

 Figure 6-5 Control Module Solenoid Location with Prognostics

Solenoid and Clutch Chart

 Basic Configuration

7-Speed Configuration (3000/4000 Product Families)

Note:
X - Indicates solenoid is electrically ON
Y - Indicates clutch is hydraulically applied.
Blank - Indicates solenoid is electrically OFF or clutch is not hydraulically applied
O - Optional ON or OFF
* See NVL explanation below:
NVL - As a diagnostic response:
If Turbine Speed is below 150 Rpm when Output Speed is below 100 Rpm and
Engine Speed is above 400 Rpm, Neutral Very Low (NVL) is commanded when N-
C5 (Neutral) is the selected range. NVL is achieved by turning PCS4 Solenoid
"ON" in addition to PCS3 being "ON", which locks the output. Otherwise, PCS4
Solenoid is turned "OFF" N1 (Neutral).

As a commanded range when shifting to Fire Truck Pump Mode:

While wire 123 is energized before wire 122 is energized when going into Fire
Pump Truck Mode, Neutral Very Low (NVL) will be commanded to lock the output
to assist the shifting of the split-shaft PTO transfer case from road mode to pump
mode. While wire 123 is de-energized before wire 122 is de-energized when
shifting out of Fire Truck Pump Mode, Neutral Very Low (NVL) will be commanded
to lock the output to assist the shifting of the split-shaft PTO transfer case from
pump mode to road mode.

+ DTC P0882/ P0883 TCM Power Input Signal Low/ High

P0882 - TCM Power Input Signal Low
P0883 - TCM Power Input Signal High
-START the vehicle, if possible
-Test the Vehicle Battery (12 or 24 V), this should include Voltage Test and Load
Test.
Does test indicates the battery is good?
-Test the Vehicle Charging System, this should be above 12 V (detects error when
voltage greater or equal to 16 V) or 24 V (detects error when voltage greater or
equal to 32 V) while engine is running.
Is the charging system operating properly?

+ DTC P0716/ P0717 Turbine Speed Sensor Circuit

Performance/ No Signal
DTC P0716 Turbine Speed Sensor Circuit Performance
DTC P0717 Turbine Speed Sensor Circuit No Signal
-Using ALLISON DOC Software, measure ignition voltage;
9-18V (12V TCM), 18-32V (24V TCM), Is voltage within specified values?if NO,
resolve voltage problems refer to DTC P0882 and P0883.

-Disconnect the 80-way connector at the TCM, measure resistance between

terminal 20 and 80.
-Disconnect the wiring harness from the output Speed Sensor, measure the
resistance between the Speed Sensor terminal.
Is the Speed Sensor resistance within the specified values?
-Replace the Speed Sensor

+ DTC P0726/ P0727 Engine Speed Sensor Circuit

Performance/ No Signal
DTC P0726 Engine Speed Sensor Circuit Performance
DTC P0727 Engine Speed Sensor Circuit No Signal
-Using ALLISON DOC Software, measure ignition voltage;
9-18V (12V TCM), 18-32V (24V TCM), Is voltage within specified values?if NO,
resolve voltage problems refer to DTC P0882 and P0883.

-Disconnect the 80-way connector at the TCM, measure resistance between

terminal 39 and 59.
-Disconnect the wiring harness from the output Speed Sensor, measure the
resistance between the Speed Sensor terminal.
Is the Speed Sensor resistance within the specified values?
-Replace the Speed Sensor

+ DTC P0721/ P0722 Output Speed Sensor Circuit

Performance/ No Signal
DTC P0721 Output Speed Sensor Circuit Performance
DTC P0722 Output Speed Sensor Circuit No Signal
-Using ALLISON DOC Software, measure ignition voltage;
9-18V (12V TCM), 18-32V (24V TCM), Is voltage within specified values?if NO,
resolve voltage problems refer to DTC P0882 and P0883.

-Disconnect the 80-way connector at the TCM, measure resistance between

terminal 40 and 60.
-Disconnect the wiring harness from the output Speed Sensor, measure the
resistance between the Speed Sensor terminal.
Is the Speed Sensor resistance within the specified values?
-Replace the Speed Sensor

+ Check Error Code ALLISON Transmission 4700RDS

(Road Engine) using Shift Selector Display
Using a pushbutton selector, press the UP and DOWN arrows 2 times,
the Code Position (d1) is the first item displayed, followed by the Diagnostic
Trouble Code (DTC), ** P, 07, 22. Each item is displayed for about one second, the
display cycles continuously until the next code list position is accessed by pressing
the MODE button.

To CLEAR Diagnostic Codes:

-Press and Hold the MODE button for 10 seconds to clear both active and inactive
codes.