First Name Last Name

123 Your Street, Your Town, Vic 1234 | M: 0900 000 000 | youremailaddress@emailprovider.com

Executive Profile
Experienced and results – driven Area Sales Manager focused on delivering consistently
exceptional results in highly demanding environments that require constant improvement. Holds
extensive experience in driving product, process, and positive and sustainable customer service
improvements whilst building and strengthening professional partnerships between both internal and
external key stakeholders. Has consistently increased production, minimised operational costs and
improved performance outcomes through effective budgeting, long-term project management,
supportive multi-site management and sound leadership and direction.

Skill Highlights

Big box business development Analytical problem solver

Increasing brand loyalty Process improvements
Maximising frontline staff engagement Operational improvements
Human resources management Collaborative leader

Skills
Multi-site Management, Negotiation Skills, P&L Management, Performance
Analysis, Conflict Resolution, Multi-location Management, Quality Management, Risk
Management, Business Quality Improvement, Customer Relations, Budgeting, Inventory Control
Management, Staff Cost Controls, Business Cost Reductions, Expense Control, People
Management, Business Development Leadership, Staff Development, Staff Training, Team
Building, Collaborative Team Player, Communication Skills, Fast Learner, Strong Interpersonal
Skills, Time Management, Extensive Administrative Skills

Core Accomplishments

Providing exceptional sales and team management for a range of prominent organisations.

 Jim’s Fashions: led corporate team in effective cost reduction initiatives that led to a significant increase in
savings over a period of three years through store re-locations and targeting untapped regional market locations.
 Helga’s Boutiques: improved accuracy and budget forecasts.
 Impact Designs: developed and implemented a customer service and loyalty program, which increased the loyal
customer base by 35%.
 House of Blanch: utilised relevant teaching and upskilling methods such as e-learning and team learning platforms.
 Craze Designs: developed a product information and troubleshooting guide for Craze Designs which was rolled
out to 150 store locations nationally.

1
Professional Experience
State Cluster Manager July 2013 to Jan 2017
Jim’s Fashions - Melbourne, Vic
Responsible for 30 stores across Victoria, as well as a team of 100+.
Consistently maximising sales and profitability for the organisation through sharp and effective
business analysis and management.
Identifying new trends and methods in the regional Victorian marketplace and then discussing with
upper management how they would benefit and improve the organisation.
Developing, managing and implementing annual and bi-annual corporate business plans.
Implementing and facilitating staff training and development strategies.
Leading and motivating large sales teams in a pressurised, sales-focused environment.
Collating information and preparing business analysis reports pertaining to Key Performance
Indicators crucial to the organisation’s success.
Effectively managing all staff induction and on-boarding procedures within the organisation.
Motivating and inspiring all team members through setting realistic and achievable goals and
expectations.
Mentoring and coaching under-performing team members through consistent training, coaching and
upskilling.
Developing, implementing and consistently updating state-wide training programs focusing on
maximising staff engagement rates whilst also increasing profit margins.
Ensuring all product sold meets current Australian retail trading standards.
Managing all communication between corporate lease holders and head office.
Identifying and planning new store locations across regional Victoria to maximise profit and tap into
new regional Victorian markets.

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Education
Success University – Bachelor of Arts: Business Development 2009

Success High school – Certificate of Education 2005

Training Organisation – Certificate Year

Training Organisation – Certificate Year

References

Jim Smith
National Operations Manager, Jim’s Fashions
Ph: 0900 000 000

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