PROJECT PROCESS MAP

Greenfield Process Map Last updated: 24 OCT 2008

Visit: https://catminer.cat.com/greenfield
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Start: Initial Customer Contact versions of the Greenfield Guidebook
End: Equipment and Support Commissioning and Process Map

36 Dealer meetings with customer

MONTHS to gather requirements Initial Site Research Investigate Customer

30
MONTHS Dealer Forms Project Team

24 Dealer meetings with customer Application decisions and Regulation and Equipment Service Create Repair
MONTHS to gather requirements service requirements Product Design and Support Needs FPO Completed Strategy-REMAN, Rebuild

18 Customer Facilities-PM, Fuel Team,

MONTHS Investment Analysis Washing, Warehouse, Emergency or Fire, Clinics

12 Machine Ordered- Project Manager Hired-Site PM Strategy-Software,

MONTHS Lead time contingent Warranty/Goodwill Established Financing and Credit Staff Identified Scheduling, Monitoring
It is “CRITICAL” to know this time line.

6 Facility Site Resources-Lights, Machine Transport-Permits,

MONTHS Power, Water, Air Roads, and Bridge Issues

Parts Logistics & Warehouse- Technical Training-Perform

5 Major Components, Parts Stocking, Maintenance and Tooling in Place-Repair, Calibration,
MONTHS Warranty Repairs, Diagnostics, Safety Plan Repair Mgt. Plan Lifting, Diagnostic, Checkout
Tooling Mgt., Assume under same Trouble Shooting
roof and site facility

3 MARC Maintenance & Repair-rate

MONTHS based on current capability-existing

1 Field Assembly-Tooling, Lifting Capability,

MONTH OJT Training during assembly and commissioning

0
MONTH MACHINES ARRIVE — When does the customer need the machines to be assembled & commissioned?

12 CRC Rebuild Capability-In place

MONTHS and functional

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Unauthorized use strictly prohibited.
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03
Caterpillar: Confidential Yellow GREENFIELD PROJECT PROCESS MAP