SAP S/4 HANA User Experience

PUBLIC
Disclaimer

▪ The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related
document, or to develop or release any functionality mentioned therein.
▪ This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
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assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross
negligence.
▪ All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
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Introducing SAP Fiori
UX in SAP S/4HANA
UX innovations beyond apps
Deployment Options
Defining your Implementation Strategy
SAP Fiori Rapid Activation
SAP CoPilot
SAP Fiori Cloud
Introducing SAP Fiori
SAP Strategy – Deliver the Intelligent Enterprise

THE INTELLIGENT ENTERPRISE

features 3 KEY COMPONENTS:

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Intelligent Suite: Deliver intelligence across value chains

Out-of-the-box integration leveraging SAP Cloud Best-in-class UX with Modular, making Easy to extend, allowing Intelligence embedded
Platform, the SAP Analytics Cloud solution, and a consistent experience it easy to consume and customers and partners to in the applications making
common data foundation with SAP HANA and SAP across the entire portfolio cost-effective to operate. customize solutions quickly the workflows smarter
Data Hub
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SAP Fiori – in a nutshell

SAP Fiori is the design language for all SAP products. It applies modern concepts and design principles, enabling users to get
the job done easily and have a delightful experience. The SAP Fiori design language can be implemented through various
UI technologies and platforms.
SAP Fiori covers:

Design
▪ Design principles, design language and design guidelines

Design & Development tools

▪ Such as SAP Build, SAP Web IDE, SAP Fiori for iOS SDK

Technology
▪ Such as the SAP Fiori launchpad, SAPUI5, SAP Fiori elements, OData backend
programming model
▪ As well as integration technology for business systems, mobile solutions, cloud
deployment

SAP Fiori apps provided by SAP

SAP Fiori is responsive, for

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desktop, tablet, mobile phone 7
SAP Fiori concept

HUMAN
FINANCE CRM PROCUREMENT
RESOURCES

Role-based simplification of business processes

Shift from monolithic solutions to activity-based apps

Empowers you and the way you work

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SAP Fiori apps are NOT 1-to-1 replacements of SAP GUI transactions
Fiori design principle Simple changes the focus to 1 Task for 1 Business Role

Related features of
1 SAPGUI transaction may be
decomposed to several Fiori apps n x SAPGUI transactions
may be recomposed to
1 x Fiori app

Plus new innovations

may be introduced

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Business Roles in SAP S/4HANA Cloud 1808
Finance Sales Supply Chain R&D/Engineering Sustainability
 General Ledger Accountant  Internal Sales Representative  Order Fulfillment Specialist  Project Manager  Product Stewardship Specialist - Product
 Accounts Payable Accountant  Billing Clerk  Order Fulfillment Manager  Project Manager - Commercial Services Compliance
 Accounts Payable Manager  Returns & Refund Clerk  Shipping Specialist  Project Steering Committee Member  Dangerous Goods Specialist - Product
  Compliance
 Accounts Receivable Accountant Pricing Specialist Receiving Specialist  Project Financial Controller
    Master Data Specialist - Product
 Accounts Receivable Manager Sales Manager Warehouse Clerk Resource Manager
 Cost Accountant - Inventory  Order-to-Cash Process Manager  Inventory Manager
 Cost Accountant - Overhead  Tax Specialist  Inventory Analyst
 Cost Accountant - Production
Professional Services
 Pricing Specialist – Professional Services
Cross LoB
 Cost Accountant - Sales
Procurement Manufacturing  Internal Sales Representative –  Employee (Legal Content Management)
 Asset Accountant
 Credit Controller  Strategic Buyer  Production Planner Professional Services  Manager (HR Info, Inbox)
 Consolidation Specialist  Purchaser  Production Planner-Lean Manufacturing  Administrator (HR Info/Data Replication, Legal
 Content Management/Test Automation, Nota
 External Auditor Employee - Procurement  Production Operator
 Manager - Procurement (discrete/process/repetitive/ Marketing Fiscal)
lean / manufacturing)  Master Data Specialist (Product
Treasury and Financial Risk  Purchasing Manager  Administrator – Marketing Data/Business Partner Data/Just-In-Time-
 Production Engineer
 Material Planner -  Sales Representative - Marketing Supply/Batch Data)
Management (discrete/process manufacturing)
Information  Master Data Steward - Product Data
External Procurement
 Cash Manager  Production Supervisor
 Legal Counsel  Business Analyst-Marketing  Analytics Specialist
 Cash Management Specialist (discrete/process/repetitve manufacturing)
 External Auditor - Procurement  Marketing Expert  Configuration Expert
 Treasury Accountant  Quality Planner
 Marketing Manager (Business Process Configuration/ Business
 Treasury Risk Manager  Quality Technician Network Integration/Data Migration)
 Marketing Executive
 Treasury Specialist - Back Office Commerce  Quality Engineer  Business Process Specialist
 Sales Representative - Marketing
 Treasury Specialist - Front Office  Plant Manager  Data Privacy Specialist (Consent
 Invoicing Specialist (Convergent Invoicing) Information
 Treasury Specialist - Middle Office Management)
 Invoicing Manager (Convergent Invoicing) 
Product Lifecycle Developer - Text Analysis)
 Accounts Payable and Receivable Global Trade Management  Application Support Engineer
Accountant (FI-CA) Management
 BOM Engineer  Trade Classification Specialist  Systems Engineer
 Accounts Payable/Receivable Manager
Real Estate Management (FI-CA)  Recipe Developer  Trade Compliance Specialist
 Administrator - Accounts Payable and  Master Data Specialist – Raw Substance  Intrastat Specialist
 Accounts Payable Accountant - Leasing
Receivable (FI-CA) Data
 Accounts Receivable Accountant - Leasing
 Contract Specialist - Leasing  Collections Specialist (FI-CA)  Design Engineer
 Contract Valuation Specialist -  Development Manager – Discrete Industry
Industry Retail
 Configuration Expert - Accounts Payable
Leasing and Receivable (FI-CA)  Product Configuration Modeler  Pricing Specialist (Retail)
 Administrator - Leasing   Replenishment Specialist (Retail)
Reconciliation Specialist - Accounts  Administrator – Recipe Development
Payable and Receivable (FI-CA)
 Data Privacy Specialist - Accounts Payable
and Receivable (FI-CA) Asset Management
 External Auditor - Accounts Payable and
 Maintenance Planner
Receivable (FI-CA)
 Maintenance Technician

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Business Roles in SAP S/4HANA 1809
Finance Sales / Customer Service Commerce Supply Chain Product Lifecycle Management
 General Ledger Accountant  Internal Sales Representative  Invoicing Specialist (Convergent Invoicing)  Order Fulfillment Specialist  BOM Engineer
 Accounts Payable Accountant  Billing Clerk  Invoicing Manager (Convergent Invoicing)  Order Fulfillment Manager  Recipe Developer
 Accounts Payable Manager  Pricing Specialist  Accounts Payable and Receivable Accountant (FI-CA)  Shipping Specialist  Administrator – Recipe Development
 Accounts Receivable Accountant  Sales Manager  Accounts Payable/Receivable Manager (FI-CA)  Receiving Specialist  Design Engineer
 Accounts Receivable Manager  Sales Manager - Empties Management  Reconciliation Specialist - Accounts Payable and Receivable  Sales Manager - Direct Store Delivery  Product Configuration Modeller
 Asset Accountant  Order-to-Cash Process Manager (FI-CA)  Master Data Specialist - Direct Store Delivery  Systems Engineer
 Cost Accountant (Production/ Sales/Inventory/Overhead)  Customer Service Representative - Visit Management  Collections Specialist (FI-CA)  Warehouse Clerk  Master Data Specialist - Raw Substance Data
 Cash Manager  External Auditor - Accounts Payable and Receivable (FI-CA)  Warehouse Clerk - Direct Store Delivery  Development Manager – Discrete Industry
Procurement
 Cash Management Specialist  Administrator - Accounts Payable and Receivable (FI-CA)  Warehouse Clerk (EWM)
 Employee - Procurement
 Manager - Finance Info  Strategic Buyer Manufacturing  Warehouse Operative (EWM) Asset Management
 Credit Controller  Material Planner – External Procurement  Production Planner  Inventory Manager  Maintenance Technician
 Consolidation Specialist  Purchaser  Production Planner (lean manufacturing)  Transportation Manager  Maintenance Planner
 Business Analyst - Group Reporting  Accounts Payable Accountant – Procurement  Production Operator (discrete/process/repetitive/  Transportation Planner  Maintenance Planner – Resource Scheduling
 External Auditor - Group Reporting  Purchasing Manager lean manufacturing)  Contract Specialist - Freight Management
Cross LoB
 Treasury Risk Manager  Purchasing Manager - Empties Management  Production Engineer (discrete/process manufacturing)  Settlement Clerk - Freight Management
R&D/Engineering
 Treasury Accountant  Production Supervisor (discrete/process/repetitve  Master Data Specialist (Product Data/
 Legal Counsel  Program Manager Business Partner Data/Batch Data)
 Treasury Specialist (Back Office/Front Office/Middle Office)  manufacturing)
Employee – Legal Content Management  Project Manager  Master Data Steward - Product Data
 Accounts Payable Accountant - Leasing  Quality Engineer
 Administrator – Legal Content Management  Project Manager (CPM)  Analytics Specialist
 Accounts Receivable Accountant  Quality Planner
- Leasing Sustainability  Quality Technician  Project Resource Manager  Configuration Expert (Business Network Integration/Business
 Project Team Member Process Configuration)
 Contract Specialist – Leasing  Hazardous Materials Manager  Quality Manager
 Project Team Member (CPM)  Data Privacy Specialist
 Contract Valuation Specialist – Leasing  Industrial Hygienist  Quality Auditor
 Project Management Office Specialist  Data Privacy Specialist – Consent Management
 Administrator (Leasing/Group Reporting)  Production Operator  Calibration Technician
– EHS Info  Project Steering Committee Member  Trade Classification Specialist
 External Auditor
Utilities  Trade Compliance Specialist
 Employee – EHS Info  Project Financial Controller
Travel Management  Change Management  Meter Data Specialist (Utilities)  Project Logistics Controller  Intrastat Specialist
 Employee (Travel Info) Coordinator  Billing Specialist (Utilities)  Project Portfolio Manager  Business Process Specialist
 Product Stewardship Specialist  Business Process Specialist – Enterprise Search
Human Resources Commodity
 Product Stewardship Specialist Wholesale
 Employee • Master Data Specialist (ACM*) Public Services
– Product Compliance  Settlement Clerk • Operations Clerk (ACM)
 Manager - Inbox  Master Data Specialist   Budget Responsible - Funds Management
Contract Manager - Settlement • Settlement Clerk (ACM)
 Administrator (HR Info) - Product Compliance Management • Trader (ACM)  Budget Specialist - Funds Management
 Environmental Manager  Trader • Trader - Commodity Derivative Orders  Student
Financial Services
 Dangerous Goods Safety Advisor  Trading Manager • Trader - Commodity Derivative Orders  Professor
• Insurance Claims Handler
 Academic Advisor
• Insurance Claims Supervisor Retail Oil & Gas
 Faculty Member
• Insurance Policy Clerk  Master Data Specialist  Pricing Specialist (Retail)  Shipping Specialist (IOG) Hydrocarbon Analyst (IOG)  Grant Responsilble
• Customer Service (Item Data (Retail)/  Assortment Specialist – Retail  Accounts Payable  Business Analyst (IOG)
Location Data (Retail))  Grant Specialist
Representative – Insurance  Demand Planner (Retail)
Accountant (IOG)
 Forecast Manager (IOG)
 Retail Store Associate  Customer Service Representative
• Credit Analyst  Billing Clerk (IOG)
 Category Manager (Retail)  Pricing Specialist (IOG)  - Tax and Revenue Management
- Loans Management  Retail Store Manager  Field Operator (IOG)
 Promotion Specialist (Retail)  Inventory Manager
• Manager - Loans Management  Store Design Manager (Retail)  Production Data Specialist (IOG)
 Administrator (Retail)  Transportation Scheduler (IOG)
• Loan Officer  Purchaser (Retail)  Forecast Analyst - Production (IOG)
 Production Engineer – Discrete  Supply Chain Manager (IOG)
• Staff Accountant  Order Fulfillment Manager (Retail) Manufacturing (Retail)  Forecast Manager (IOG)
- Loans Management  Terminal Operator (IOG)
 Allocator  Production Supervisor – Discrete  Forecast Specialist (IOG)
 Joint Venture Accountant *Agricultural Contract Management
 Internal Sales Representative (Retail) Manufacturing (Retail)  Deferment Analyst (IOG)
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SAP Fiori

Fiori 1 1 Fiori 2 Fiori 3

2013 2014 2016 2017 2018

Extended for Professional use cases with SAP Conversational UI with Sapphire
25 most SAP CoPilot
professional use S/4HANA16.10.
frequently used
cases with
apps with
SAP Cloud Platform
everyday touch 81 simple 600 SAP Fiori apps and 7022
point. finance apps classic applications with SAP Fiori
Fiori Design Language
visual theme
adoption for SAP CRM,
Greater scalability with SAP Fiori SAP Analytics Cloud, SAP
Element SuccessFactors, SAP
Hybris Marketing…
SAP Fiori for iOS apps

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SAP Fiori

Fiori 1
2013 2014 2015

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 SAP Fiori

Fiori 2
2016

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SAP Product Landscape
2018

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Fiori 3
Conversational
Contextual Connected
Integrated

Overdue Receivables SAP

Total Amount BAS - 21st of April - 13.15 MESZ

715 K
TARGET
500
DEVIATION
-31,4% 88,97 €
91
Amount by Due Period
90

Manage 89
400
Expenses Create Leave
Unifie 300
88

Ticketing Request 87
200
09:00 10:00 11:00 12:00 13:00
Help Inbox
100 AVAILABLE EXPENSES
DAYS AVAILABLE
OPEN TICKETS 0 15
15
<1 1-30 31-60 61-90 > 90 12

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SAP Content for the SAP Fiori
launchpad – apps in detail

A comprehensive library of all relevant SAP content for

the SAP Fiori Launchpad
including configuration info to integrate classic SAP GUI
and WebDynpro
▪ Filters such as Application Type and Product Version
help to select the sets of apps that are needed.
▪ Find key information for each app, including all the
technical data you need for installation and
configuration
▪ Navigate directly to related resources, such as app
documentation and the Product Availability Matrix
▪ Get Fiori recommmendations (SAP Fiori apps with
best fit to customer usage)*

* For more information also visit the site to request a Fiori apps Recommendations report

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UX in SAP S/4 HANA
 SAP Fiori is THE
user interface for SAP
S/4HANA
SAP GUI focus on customizing and some expert user cases
BURSTING THE MYTHS
➢ There is no need to implement Fiori in a S/4HANA
Implementation
➢ Implementing S/4HANA without SAP Fiori prevents customers from
consuming SAP S/4HANA innovations
➢ Let´s restrict the implementation to 20 - 30 Fiori apps
➢ Selective implementation of SAP Fiori (“Cherry picking”) leads to
bad user experience and high implementation costs
➢Rapid Activation for Fiori in S/4HANA
➢ SAP Note 2704570 (1809) and SAP Note 2695653 (1709)
SAP Fiori: The user experience of SAP S/4HANA

ONE LOOK:
SINGLE ENTRY POINT
SAP Fiori
The SAP Fiori launchpad will be the single entry point
to access all apps* theme for all
applications

Domain specific infos and actions

Users will quickly get an overview of what needs their attention
with Overview Pages, List Reports and Work Lists,
and trigger quick actions or drill down to the next level of detail

Enter details and explore in depth

Key and differentiating use cases will be re-imagined with the
SAP Fiori user experience.
All classic applications will have the SAP Fiori visual theme.

* today, within one SAP S/4HANA system

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SAP Fiori elements
Description

Overview Page List Report Object Page

▪ Immediate domain-specific ▪ Allows users to filter and work ▪ Shows all facets of a single
insight on what needs attention with large amounts of data business object
▪ Offers quick actions

All three are responsive, for

desktop, tablet, mobile phone

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SAP Fiori theme for classic UIs: SAP GUI

Change standard order (VA02) With SAP Fiori theme (SAP GUI for HTML)

Demo
Offline Demo

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The ´Pyramid approach´ for
Asset Accountant
Asset Overview Page Asset Master Worklist

Manage Fixed Assets Change Asset Master Enter Credit Memo

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UX Innovations in SAP S/4HANA
beyond SAP Fiori apps
Innovative User Experience Functionality in SAP S/4HANA

Search

Notifications

User Default Values

Personalization

User Assistance

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Search
User searches for “quotex”, then selects “Fully delivered” - with
the option for further filtering:

Powerful search – for apps, and over 200

business objects

User enters customer reference “abcba” in the search field,

immediately finds the one sales order with this reference.

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Notifications

Get notifications of what needs your attention

▪ Navigate directly to the app
▪ Perform default actions (e.g. „Approve“) directly from the notification

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User Default Values

Users can define default values for e.g.

company codes, cost centers etc.

UI fields are then pre-filled

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Personalization

Users can personalize their home page – create / change groups, move tiles

And much more, e.g.

▪ Filter variants for many apps,
– Lists
– Analytical lists
– Overview pages
▪ Adjust selected columns, column
order, sort, grouping and filtering
on tables
▪ Select chart view which works best
in analytical list apps
▪ Drag & drop layout of cards in
Overview Page, hide / unhide

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User Assistance Tutorials, in bite-sized chunks,
easy to consume

User assistance built in

▪ Tutorials
▪ In-app explanations
▪ Heads-up on new features
▪ Also built in to Digital Assistant
(SAP CoPilot)

In-app help bubbles explaining key features Heads-up of any changes in the app since you last logged on

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Deployment Options
Deployment Options for Fiori Frontend Server

Note 2590653 - SAP Fiori front-end server deployment for SAP S/4HANA
https://launchpad.support.sap.com/#/notes/2590653

https://www.sap.com/documents/2018/02/f0148939-f27c-0010-82c7-eda71af511fa.html https://wiki.scn.sap.com/wiki/display/Fiori/SAP+Fiori+Front-end+Server

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SAP Fiori Deployment Options SAP Cloud Platform

SAP Fiori FES*

as hub

SAP Fiori FES*

embedded
FLP content
Fiori UIs

FLP content
Fiori UIs Cloud connector

FLP content
Fiori UIs

SAP backend SAP backend SAP backend

* SAP Fiori Front-end Server

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 SAP Fiori architecture recommendations
Multiple deployment options
are now possible
Past Present EMBEDDED IS NOW
RECOMMENDED IN
S/4HANA CONTEXT

FES UIX01EAP
FES FES
UIX02RT4 UIS4HOP UIS4HOP
1709
1610
UI2_SRVC

HUB NOT RECOMMENDED

IN S/4HANA CONTEXT

BES SRA001 BES

BES BES
SRA008 S4CORE S4CORE S4CORE
1709 1610
SRA009

FES: Front-End Server

BES: Back-End Server
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Defining your Implementation
Strategy
 Preparing for SAP Fiori and the New UI Innovations
5 steps to SAP Fiori

30
Step 1 Step 2 Step 3 Step 4 Step 5
Objective
Objective Gateway Configuration SAP
FIORIFiori App
Configuration Special Launchpad Troubleshooting & Extensibility
Basic FIORI
SAP Fiori Configuration features
Features Performance Analysis
Configuration
Required
RequiredResources
Resources Basis Consultant Basis Consultant Basis Consultant Basis Consultant ABAP Developer
UX Consultant Application Consultant Application Consultant Application Consultant UX Developer
(testing) (testing) UX Consultant
UX Consultant UX Consultant

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Preparing for SAP Fiori and the New UI Innovations
SAP Fiori app strategy for your implementation
Recommended initial steps:
Conversion or New Implementation:
➢ Strategy to ensure the best possible Fiori adoption 1. Define SAP Fiori adoption strategy:
❑ Full SAP Fiori

+8000 +8000 +8000 ❑ Phased adoption

Classic Classic Classic 2. Define Internet-facing scenarios:

Apps Apps Apps Favor SAPUI5, Web Dynpro
❑ Internal access
955 ABAP, SAP GUI for HTML

❑ External access Favor SAPUI5

547 3. Consider SAP Fiori launchpad

technology integration options:
317 ❑ Web Dynpro ABAP
❑ SAP GUI for HTML
SAPUI5 SAPUI5 SAPUI5
❑ SAP Business Client
S/4HANA 1511 1610 1709

➢ 8,000+ SAP Fiori apps plus classic apps

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 Fiori Content Selection Options
8 Steps to finding content that suits your needs
1. Obtain assigned transactions per user role in the system

2. Obtain Fiori Role proposal from SAP’s Best Practice Documents

Discard, match
3. Obtain most used transactions from TX: ST03N and priorize

4. Identify obsolete/not supported transactions in Simplification List

7. Enrich list with Fiori 8. Define how to

5. Define prioritized list of 6. Run Fiori App
Lighthouse access content not
roles and transactions Recommendations
Scenarios available in SAP
Fiori
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SAP Fiori Lighthouse Scenarios in SAP S/4HANA Cloud and
SAP S/4HANA

Selection of lighthouse scenarios with SAP Fiori apps that offer immediate business benefit to
the user of SAP S/4HANA Cloud and SAP S/4HANA when compared with SAP Business Suite

Details can be found here

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Access content not available in SAP Fiori launchpad through App Finder

The App Finder is the place where the user

can access all their available apps

▪ Discover and launch apps

▪ Add apps to the Home Page
▪ Remove apps from the Home Page
▪ Access the User Menu and SAP Menu
of connected S/4HANA back-end system to add/remove
classic user interfaces
▪ Allows you to reuse your current definition of
backend roles

Using Fiori Rapid Activation App-Finder is activated Out-of-the-

box
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Adapting Classic Apps to the Fiori Launchpad

One of the easiest methods to enable classic apps in the Fiori Launchpad is by using App Finder

Using Rapid Activation for 1809 App Finder is activated Out-of-the-Box

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Access content not available in SAP Fiori launchpad through SAP Business
Client 6.5

RUN SAP GUI FOR WINDOWS TRANSACTIONS (NATIVE) TOGETHER WITH SAP FIORI UX
BENEFITS: SAP Fiori launchpad, SAP Fiori UX, and desktop experience in one client

REQUIREMENTS
SAP Business Client with connection type
Fiori launchpad
SYSTEMS
SAP Fiori Front-End Server (FES) based on
SAP NetWeaver AS ABAP
Min. UI Add-On 2.0 SP01 for SAP NetWeaver or
component
SAP_UI 750 SP01*
Application backend
SAP_UI 7.51 on SAP S/4HANA 1610 or higher to
obtain SAP Fiori visual theme Belize for SAP GUI
transactions

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * detailed requirements see SAP Note 2227396 43
SAP Fiori Rapid Activation
“You want to activate Fiori
Fast and Easy.”

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Configuration – Getting started

As a general recommendation, when planning a Fiori for S/4HANA Project you should start by
reading through the available documentation. Once you decide on doing so, you will find that there
are various documents and may find it difficult to determine where to start.

More Information: Fiori for S/4HANA – Getting started

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The “Old” Approach Task Task List in STC01
SAP Gateway – Basic SAP_GATEWAY_BASIC_CONFIG
Configuration
SAP Fiori Launchpad SAP_FIORI_LAUNCHPAD_INIT_SETUP
❑ Based on app selection: Initial Setup

o Leads to “cherry-picking” Create Trusted

Connection from SAP
SAP_SAP2GATEWAY_TRUSTED_CONFIG

o Translates into low adoption of Fiori Apps System to SAP

Gateway
Enable Embedded SAP_ESH_INITIAL_SETUP_000_CLIENT
❑ Requires execution of multiple tasks, Search

generating confusion. SAP Gateway – Add

Backend System
SAP_GATEWAY_ADD_SYSTEM

❑ Results in high implementation efforts SAP Gateway – SAP_GATEWAY_ADD_SYSTEM_ALIAS

Maintain System Alias
offering minimal benefits.
o Translates into high implementation costs SAP Gateway – SAP_GATEWAY_ACTIVATE_ODATA_SERV
Activate OData
Services
❑ No clear guidance on the required SAP Basis – Activate SAP_BASIS_ACTIVATE_ICF_NODES
HTTP Services (SICF)
prerequisites and execution sequence.
Enable Embedded SAP_ESH_INITIAL_SETUP_WRK_CLIENT
Search on work clients

Configure Gateway and SAP_GW_FIORI_ERP_ONE_CLNT_SETUP

Fiori in one server,
same client

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 47

The “New” Approach

❑ Focused on Embedded Deployments*

❑ Based on Fiori Role selection in order to Task Task List in STC01
activate SAP Fiori for SAP S/4HANA On- 1. Embedded Manual configuration steps described in notes
Analytics Setup** 2289865 and 1972819
Premise with a reduced time and effort.
2. Enterprise Search SAP_ESH_INITIAL_SETUP_WRK_CLIENT
Setup**
❑ Requires note implementation:
o 2704570 – SAP S/4HANA 1809 3. Basic Configuration SAP_GW_FIORI_ERP_ONE_CLNT_SETUP
of Fiori and
o 2695653 – SAP S/4HANA 1709 FPS01 or Gateway
higher 4. Fiori Foundation SAP_FIORI_FOUNDATION_S4
Configuration
❑ Automated configuration approach following 5. Fiori Content SAP_FIORI_CONTENT_ACTIVATION
configuration Best Practices. Activation

❑ Reduced number of tasks with clear

sequencing.
❑ Prerequisites:
o Embedded Analytics Setup**
o Enterprise Search Setup** *Following SAP’s Fiori Deployment Options

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 48

The “New” Approach
SAP Best Practices for SAP S/4HANA (On-Premise)

How to easily select Fiori Roles?

❑ Out of the Best Practice document:

Process Steps, business roles and
apps you have identified a set of
Fiori Roles to be used in your
implementation project.

❑ 1 Role can include multiple Fiori

Apps
“No more ‘single-app’ deployments”

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 49

Known Limitations of the “New” Approach
As a result of this new activation approach, approximately 90% of
apps / content works out of the box, however, there are known
limitations:

▪ Some Dynamic Tiles might not fully work.

▪ Apps based on the Generic Configuration
Framework (sakp.cross.genericui) might not fully work.
▪ Apps based on the Smart Business Framework (SSB) might not
fully work.
▪ Apps based on the Analysis Path Framework (APF) might not
fully work.
▪ Apps based on the Workflow Framework might not fully work.
▪ Apps based on the Application Logs & Jobs Framework might
not fully work.
▪ Apps based on the Design Studio Framework might not fully
work.
▪ Special Apps like My Inbox might require additional customizing.
See 2676990 & 2424054
Follow-up activities and known activation errors are listed in
▪ Transport of activated ODATA services not supported directly. An
alternative is mentioned here. the note
▪ Transport of activated ICF nodes not supported. If you find errors not listed in the note, send an email to
jorge.baltazar@sap.com
▪ Hub Deployment not supported.

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 50

Expected Outcome

▪ Reduced implementation effort.

▪ Automated test user and role creation to support
Discovery Workshops.
▪ Out-of-the-box activation of important features:
o Fiori Search
o App Finder (integration of Web Dynpro ABAP and
SAP GUI for HTML Apps)
▪ Reduced error incidence of Fiori content
activation.
▪ Increased number of apps to deliver to your
business.
▪ Ability to focus on important project tasks:
o Troubleshooting
o Extensibility
o Definition of Fiori Adoption Strategy
o Branding
o Performance
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 51
Lessons Learned and
Recommendations
SAP Fiori 2.0 – Implementation Guidelines

S/4HANA RIG has provided some general implementation

guidelines for Fiori 2.0 in S/4HANA based on our project
experience including:

❑ Suggestions on how to build roles

❑ Enable Fiori 2.0 Basics

❑ Enable Fiori Launchpad additional functionality (XRAY,

End User Feedback, Support Ticket)

❑ Enable Notifications

❑ 11 Use cases and solutions

Link

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 58

Troubleshooting – Tips & Tricks

S/4HANA RIG has provided some general troubleshooting tips and tricks for Fiori 2.0 in S/4HANA based on
our project experience including:
❑ Learn the basics

❑ Most Common Errors – Examples

❑ Authorizations – CDS Views

❑ Identify what’s being consumed by the services

❑ Enterprise Search

❑ Webdispatcher, Webdynpro, WebGUI

❑ Always remember these facts and transactions

Link

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 59

Performance – Tips & Tricks

S/4HANA RIG has provided some general performance tips and tricks for Fiori 2.0 in S/4HANA based on our
project experience including:

❑ Number of tiles per FLP group

❑ KPI refresh intervals/cache

❑ Tab bar navigation

❑ Webdynpro, WebGUI, App Finder performance

❑ Odata performance

Link

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 60

Lessons learned by RIG

Discover Prepare Explore Realize Deploy Run

Be familiar with Do not leave SAP Check SAP Fiori landscape Plan
Plan your future
your future
SAP S/4HANA Fiori for later overall performance upgrades
upgrades and SAP
scope Fiori adoption

Decide on the Leverage the Create the Perfect Incident

correct transition configuration guides to save time and effort
path

Use the trial Define Business Make sure UATs are

system to get an Areas to implement performed for all the apps –
overview of the Avoid surprises!
apps

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 61

Actions that could be taken in advance
▪ Identify systems in your landscape that may be able to use Fiori Applications.
▪ Define Fiori Landscape focusing on “embedded” deployment scenarios.
▪ Define internet facing scenarios and security constraints.
▪ Prepare “Change Management” for the adoption of Fiori Apps.
▪ Identify a list of Fiori applications that may be potentially deployed for end users based on software version
requirements and business needs.
▪ Identify uses cases for Fiori 2.0 Special Launchpad Functionality and familiarize with Implementation guides
and available documentation, Fiori Integration Flow, troubleshooting and performance tips and tricks.
▪ Define a User Experience team to support the implementation and adoption of Fiori Apps with 3 main skills:
▫ SAP Basis
▫ Fiori Development
▫ User Experience
▪ Prepare your developers for the new innovations in Fiori and ABAP Development (SAP Fiori Technology and
Development path)
▫ https://training.sap.com/trainingpath/Database+%26+Technology-Development-SAP+Fiori

Effort Low Complexity Low

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 62
SAP CoPilot
The Digital Assistant for the Enterprise
The Next Paradigm Shift in Technology

“There is a big, disruptive platform paradigm shift coming now.

Conversational AI platforms (CAPs) will be the next big paradigm shift in
information technology.
Artificial
CAPs are already in market today, but more are coming. CAPs will likely be the Intelligence
strongest instigator of investments that exploit AI for a decade or more. This
encompasses more than chatbots, virtual assistants and messaging-based
applications: the emergence of CAPs will stimulate significant growth in the
IoT
exploitation of AI in general.”*
Social
Gartner
Mobile
PCs Client/ Cloud
Servers Internet
Mainframes Minicomputer LANs

1960 1970 1980 1990 2000 2010 Today

* https://www.gartner.com/doc/3463317/conversational-ai-shake-technical-business

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 65

Artificial Intelligence in Everyday Life

Google self-driving car Facebook Uber Amazon

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 66

The New Enterprise User

Consumers use intelligent assistants and expect the same conversational interaction
and intelligence with their business software.

Apple Siri Microsoft Cortana Amazon Alexa Google Assistant

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 67

Meet SAP CoPilot
Product description1
Talking to SAP CoPilot is simple and intuitive. SAP CoPilot is where the user is, the first true digital assistant and
bot integration hub for the enterprise. SAP CoPilot empowers you to get things done easier, quicker, and more delightfully.

Conversational user experience (UX) enabling natural

language interaction

Business context awareness understanding the

business situation and proactively suggesting solutions1

Self-learning system using machine learning

functionality to gain knowledge based on historic data
and experience1

Cross-applications with one personality and one

memory across all SAP1

Open and extensible for integration into SAP and

non-SAP solutions, enabling customers and partners
to extend SAP CoPilot functionality with SAP CoPilot
skills
1. This is the current state of planning and may be changed by SAP at any time without notice.
Watch this video
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 68
SAP CoPilot
Product road map overview – Key themes and capabilities

Recent innovations 1811 – Planned Q4/20181 1902 – Planned Q1/2019 Product direction1

Functionality Functionality Functionality Functionality

▪ Slack integration (beta)
▪ Code-free integration of bot
functionality built with SAP
Conversational AI (with limited
authorization capabilities)
▪ Skill builder enhancements for SAP
S/4HANA: Support of OData V4
annotations
▪ Enhanced natural language
interaction (NLI)
Application availability
▪ Enhanced NLI capabilities for digital
support experience for SAP S/4HANA
Cloud 1808
▪ First NLI skills for SAP
SuccessFactors solutions 1808 (beta) ▪ NLI skills for SAP SuccessFactors
1. This is the current state of planning and may be changed by SAP at any time without notice.
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
▪ Slack integration (GA)
▪ Code-free integration of bots built
with SAP Conversational AI
▪ Skill builder enhancements:
Additional visualizations
▪ SAP CoPilot embeddable in web
pages using JavaScript API
▪ Enhanced natural language
interaction
Application availability
▪ Additional NLI skills for SAP
S/4HANA Cloud 1811
▪ First NLI skills for SAP S/4HANA
1809 (on premise)
solutions 1811 (GA)
▪ Digital support experience for SAP
Integrated Business Planning
▪ Microsoft teams integration (beta)
▪ Ability to develop integration to bots
built with third-party bot building
frameworks (beta)
▪ KPI NLI support for SAP S/4HANA
Cloud 1902
▪ Skill builder enhancements: Custom
intent and dialog handling
▪ Integration in the SAP Fiori central
launchpad in full screen mode
▪ Enhanced natural language
interaction
Application availability
▪ Availability of SAP CoPilot in the
SAP Fiori launchpad of SAP Fiori
Cloud
▪ Additional NLI skills for
– SAP S/4HANA Cloud
– SAP SuccessFactors solutions
▪ Digital support experience for SAP
SuccessFactors solutions
▪ NLI for additional languages (German,
Spanish, and more)
▪ Support for SAP Analytics Cloud
▪ Enablement of briefing scenarios
▪ Proactiveness based on select
SAP S/4HANA business situations
▪ Self-learning functionality to
personalize the users’ experience over
time
▪ SAP CoPilot for Android
▪ Enhanced natural language interaction
Application availability
▪ Additional NLI skills for
– SAP S/4HANA Cloud
– SAP S/4HANA
– SAP SuccessFactors solutions
▪ SAP CoPilot for additional SAP
products
▪ SAP CoPilot skill builder availability for
other SAP products
69
SAP Fiori Cloud
SAP Fiori Cloud – Available only for S/4HANA 1610 (Fin) and 1709

SAP Fiori Cloud was introduced in 2015 to offer an alternative

hybrid deployment for SAP Fiori for SAP S/4HANA with the
standard content packages and SAP Fiori apps on SAP Cloud
platform.
The content fits for SAP S/4HANA release 1610 (Finance) and
1709. Please note, that additional content packages will not be
delivered.
This is aligned with SAP´s future direction to offer UX integration
including a central entry point on SAP Cloud Platform multi-cloud,
while SAP Fiori content and apps are consumed from self-
contained on-premise and cloud products.
See also section SAP’s Central Entry Point - Future Direction.

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 71

Learn more
SAP customers and partners

► SAP Road Maps

► SAP Fiori Lighthouse Scenarios
► SAP Community Network
► IT Planning Resources
► SAP Innovation Discovery
► SAP Transformation Navigator
► SAP User Groups
► SAP Fiori product page
► SAP Fiori apps reference library
► SAP Fiori documentation

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 72

Thank you.

Partner logo
Follow all of SAP

www.sap.com/contactsap

© 2018 SAP SE or an SAP affiliate company. All rights reserved.

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