Proposal

Project:
Security and Front
Desk Staffing
Solution
We believe investing in the
right staff means:

• Investing in your product

• Ensuring a profitable
environment

• Protecting your brand

Company
Introduction
Liquid Events Namibia is your one-stop shop for customer services
staffing solutions. We cater to all your building security needs, from
worksite to office, as well as ensuring your front desk is manned by
professional, well-spoken staff to deliver on your brand. Our people
are carefully screened and undergo rigorous training and continuous
professional development, guaranteeing the very best in customer
service.

Our philosophy

Finding and keeping high quality employees is one of the biggest

and most important challenges facing your organisation. Whether the
position you need to fill is ordinary or extraordinary, temporary or
permanent, Liquid Events Namibia can help.

Our people

Each member of the Liquid Events Namibia staffing team is carefully

screened. Our pre-employment background process includes
criminal record checks, vulnerable sector checks, and psychological
testing. Each security officer is interviewed by our management
team, thoroughly vetted, and must supply five verifiable references.
Successful candidates are then trained in our systems, equipment,
and certifications.

Our training

Liquid Events Namibia's training protocols exceed those of any other

customer care service company in the region. All our security guards
receive defensive tactics training, patrol training, and the basics of
Namibian law. In addition, they receive training in customer service,
intercultural competency, and mental health first aid.

Our front desk staff aim to be the face of your brand and to do it
proud. Our rigorous recruitment process includes getting to know
you and your corporate culture, and matching that with the most
appropriate candidate.

#2
Our Security Staff

We supply all our own equipment, including:

• 2-way radios

• mobile phones

• cameras

• surveillance technology and software

All our staff are in uniform, unless the occasion or event calls for
plainclothes officers. We pride ourselves on our professional
appearance and demeanour.

Offers a full range of security services for people, properties, and

events.

• Building and site security for corporate complexes, residential

areas, hotels, and more

• Special event security, including comprehensive safety planning,

onsite security checks, security of entrances and exits, control of
guest lists, and physical safety and security.

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#3
Our Front Desk Staff

Your front desk staff is the “face” of your building – the first point of
contact for apartment-owners and guests. As a result, each front desk staff
member plays a crucial role in creating your building’s image, as well as
shaping the perceptions and experiences of everyone who enters.

A hallmark of excellent front-desk associates is empathy and putting the

guests’ needs first. Our front-desk associates are driven to go the extra
mile to help ensure building occupants ease of mind. We focus on
employees who have a sunny disposition, smile often, radiate positivity,
and are always courteous—even in the face of an upset guest.

Our front desk staff’s duties typically include:

• providing information

• accepting and distributing packages and deliveries

• providing notification to residents

• assisting first responders in case of emergencies and more

In addition, we encourage our staff to be knowledgable about the city and

its entertainment scene so they can make recommendations for local
dining, entertainment and recreational options

Once hired, Liquid Events Namibia’s front desk associates receive

management support, as well as ongoing education and hands-on training
through the company’s comprehensive induction and training programmes.

#4
Your investment
We promise you a highly customised and personalised experience when hiring our security
and front desk services. We don’t believe in a one size fits all and we tailor each package to
fit the needs of the client.Our quotes include uniforms, equipment, payment for overtime
and Sundays/ Public Holidays in line with Namibian Labour Law. We ensure your product is
in the best hands, 365 days a year.

SERVICE TYPE PRICE Qty SUBTOTAL

BUILDING SECURITY

Foot Patrol

3 uniformed officers
$20000.00 1 $20000.00
24-7

Front desk security and sign-in

1 uniformed officers $10000.00 1 $10000.00

24-7

FRONT DESK SERVICES

Front desk concierge staff

2 uniformed receptionists $14000.00 1 $14000.00

24-7

TOTAL ESTIMATED COST $44000.00

#5
Meet Our Team
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#6

Contact
Us
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#7
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