Asking for concern

Thanks for raising your concern with us please share loan id or register
mobile number.

Thanks & Regards

Cash Bean Team

Or

Thanks for raising your concern with us please share loan id or register
mobile number along with your respective concern.

Thanks & Regards

Cash Bean Team

Waiting for manual verify

Thanks for writing to us. We have received your loan application. Our
verification executive will reach out to you as soon as possible with
confirmed status.

Thanks & Regards

Cash Bean Team

Any kind of error

Thanks for raising your concern with us. I would request you to please
share the screenshot of the error you are seeing on CashBean
application. After getting this information, we will quickly assign one of
our customer care representatives and try to resolve the issue as soon
as possible.

Thanks & Regards

Cash Bean Team

Application accepted
Thanks for showing interest in Cashbean. Our phone verification agent
has confirmed that your loan application is accepted. Kindly proceed
with e-sign. Please do let us know in case of any queries or issues. We
would be happy to help you again.
Thanks for your patience and Have a good day ahead!

Thanks & Regards

Cash Bean Team

How to get loan

Dear customer
Thank you for showing your interest in cash bean. Please follow below
maintain steps-

Install the Cash Bean app from the Play Store.

• Register yourself via your phone number.
• Select the product you want to apply.
• Take 3-5 minutes to fill in your basic information and upload your KYC
documents, then submit.
• After submitting your application, we will review it as soon as
possible, during which time you may receive a call to verify the
information. The results will be reviewed in 5 minutes, and we will
notify you of the results by SMS.
• E-sign loan agreement after the approval.
• E-sign successfully, we will disburse to you within 5 minutes and
notify you by SMS.

• Documents required:
• Identity Proof(Pan)
• Address Proof(Aadhaar)
• Selfie with pan card

Thanks & Regards

Cash Bean Team

Disbursement Failure

Dear customer
Thanks for your patience with us due to some bank technical issue your loan amount not
disbursed please wait we shall respond to you with an update within 72 hours.
Apologies for the inconvenience caused.
Please let us know in case you have any further queries or issues. We would be happy to serve
you again.
Thanks & Regards
Cash Bean Team

NSDL Server down

Thanks for raising your concern with us. sorry for inconvenience now e-sign server down so
please try after some time.
Regards
Cash Bean Team

Anti-Fraud

Dear customer

Thanks for writing to us. apology for the Inconvenience. since your profile does not
match our loan criteria this time. However, you can re-apply for the loan after 7 days
from last applied date! We appreciate your patience and understanding with this.

Thanks & Regards

Cash Bean Team

Rating’s
Dear customer
Thank you for showing your interest in Cash Bean, help us to give 5-star ratings by sharing your
valuable feedback or ratings, click https://dwz.cn/8gRaT45z
Thanks & Regards
Cash Bean Team

E-sign process
Dear customer
Thank you for showing your interest in cash bean. You will receive two OTPs once you click on
the ‘e-sign’ via digio option. The first OTP will be sent to the same mobile number with which
you have registered with us. The OTP is delivered by your network operator and network issues
can prevent you from receiving the OTP. In case of any issues in this OTP, try again after switching
off and restarting your phone. Or else, you can try after some time. The second OTP will be sent
to the contact number that is linked to your Aadhaar . In case you don’t have ready access to the
same, you may find it at the UIDAI website. The OTP would also be delivered to the E-mail ID
linked to your Aadhaar. If you still don’t receive the second OTP, please reach out UIDAI or your
nearest Aadhaar center.
Thanks & Regards
Cash Bean Team

E-sign cancel
Dear customer
Thanks for your patience with us. your application is cancelled because of not done e-sign on
time. Kindly apply again.
Please let us know in case you have any further queries or issues. We would be happy to serve
you again.
Hope you have a great day ahead.
Regards
Customer Service Team

Edit pan card

Dear Customer,
Thanks for your patience with us. Our team checked your status please go cash bean
application and edit your Pan Card Number. If not editable then please wait for a day
then apply again with correct details.
Hope you have a great day ahead.
Regards
Customer Service Team

Edit account number

Dear customer,
Thanks for writing to us. if you need to change account number so please
follow below mention steps.
1. Open Application
2. My Account
3. My Information
4. Bank Information
Now you can change as per your requirement to credit money in your
account.
Thanks & Regards
CashBean Team

Customer started filling form

Dear customer
Thanks for writing to us, kindly fulfill all the required details and documents, we will revert you
back soon as we will receive your application.
thanks & regards
cash bean team

Pan card is not there

Dear customer
Thanks for writing to us. it is mandatory to have pan card to get loan
Thanks & Regards
Cash Bean Team

Aadhar is not linked

Thanks for writing to us. it is mandatory to link Aadhar with your registered mobile number to
get loan
Thanks & Regards
Cash Bean Team

For missing Aadhar

Dear Customer,
Thanks for raising your concern with us. For e-signing required Aadhar card linked
mobile number if your mobile number not linked with Aadhar you well not get loan, I
would request you to please link your mobile number with Aadhar and reapply.
Hope you have a great day ahead.

Regards
Customer Service Team

Credit limit will increase

Dear Customers,
Thanks for writing to us. we regret the inconvenience caused. Credit approval is a
systematic process decided by system. It will be increased based on your credit history
and repayment of loans on or before time. We suggest you make repayments wherever
you have availed loans, to maintain a good credit score and avail a higher credit limit
from us.
Please let us know in case you have any further queries or issues.
would be happy to serve you again.

Hope you have a great day ahead.

Thank you,
Regards,
Customer Service Team

Repayment
Dear Customer,
Thanks for showing your interest in Cash Bean. Our phone verification agent has
confirmed that your loan application is already accepted and loan is already disbursed to
your account. Kindly repay the loan before or on due date.
Please do let us know in case of any queries or issues. We would be happy to help you
again.
Thanks for your patience and Have a good day ahead!
Regards,
Customer Service Team

Payment failed
Dear Customer,
Thank you for showing your interest in cash bean. There can be times when, because of network
issues or issues with the payment gateway, the money gets debited from your account but it
does not get accepted by the payment gateway. In the case, you should get your money back
within 7 working days. If you still do not get the money back to your account, please co-ordinate
with your Bank.
Thanks & Regards
Cash Bean Team

Increase days

Dear Customer,
Thanks for raising your concern with us. I would request you to please
select tenure showing on your loan amount & tenure automatic show in
your application.
Hope you have a great day ahead.
Regards
Customer Service Team

Overdue
Dear Customer,
Thanks for raising your concern with us & showing us patience. .I would you to request please
pay your due amount with total penalty charges.
Hope you have a great day ahead.
Regards
Customer Service Team

Half an hour
Dear customer
kindly wait for sometime and keep trying after very half an hour and keep your data on, our
team is working on it and it will be resolved very soon .
thanks & regards
cash bean team

Customer refunded problem

Dear Customer,
Thanks for showing your interest in CashBean. Customer your Transaction failed please wait 7
working days if you have not received amount, please contact with bank & raise distribution.
Please do let us know in case of any queries or issues. We would be happy to help you again.
Thanks for your patience and
Have a good day ahead!
Regards,
Customer Service Team

payment has been successfully

Dear customer
thanks for writing to us.Your payment has been successfully done.If you want a loan again then
please update your cashbean application and reapply now.
Thanks & Regards
Cash Bean Team

undefined
Dear customer
Thanks for your patience with us. We checked your application status, and your application is still
showing pending. If you are facing any trouble with the application then kindly record a video
and send
to us. We will confirm you as soon as possible. Please let us know in case you have any further
queries or issues. We would be happy to serve you again.
Hope you have a great day ahead.
Regards,
Customer Service Team

already disbursment
Dear Customer,
Thanks for writing to us, As I have checked your loan has been approved and disbursed please
get it check in your account.Please repay it within the tenure.
Hope you have a great day Ahead.
Thanks & Regards
Customer Service Team

already occupied
Dear Customer,
Thanks for raising your concern with us. This pan number has been already used in another
application, so now you cannot use this pan number again.
Thanks & Regards
Customer Service Team

invalid - Phone Verify Reject

Dear Customer,
Thanks for writing to us. Apology for the Inconvenience! Please be
informed that as per our policy we can not share the reason for the
loan rejection. How ever you can re-apply for the loan again after with
correct details! We appreciate your patience and understanding with
this.
Hope you have a great day ahead.
Thanks & Regards
Customer Service Team

Rejected – phone verify reject

Dear Customer,
Thanks for writing to us. Apology for the Inconvenience! Please be
informed that as per our policy we cannot share the reason for the loan
rejection. However you can re-apply for the loan again after 7
days with correct details! We appreciate your patience and
understanding with this. Hope you have a great day ahead.
Thanks & Regards
Customer Service Team

Extra payment refund

Dear Customer,
Thanks for showing incrust in CashBean,we are already refund amount
& your running loan settled amount.please wait after 24 hours
Thanks & Regards
Customer service team

Payments options
Dear customer
Thank you for showing your interest in cashbean. Please follow below
maintain steps-
Go the CashBean app from the Play Store.
• Register yourself via your phone number.
• Select preferred payment mode
• You need to pay by wallet, debit card, Google pay select razorpay
gateway
• You need to pay by Net Banking select, Bank Transfer & showing bank
account details to pay
• You need to pay by Paytm select Paytm & follow intrusions.
Please let us know in case you have any further queries or issues. We
would be happy to serve you again.
Regards,
Customer service team

overdue penalty charge pay

Dear Customer
Thanks for writing to us. Your payment is overdue, thanks for making
payment for Rs.1920 and due amount is Rs.22. Please pay this amount
Asap otherwise penalty charge increase day by day. Please let us know
in case you have any further queries or issues. We would be happy to
serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team

Disbursement Invalid

Dear Customer,
Thanks for your patience with us. If you want to loan so Kindly update your cashbean application
then apply again after few hours. Please let us know in case you have any further queries or
issues. We would be happy to serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team

Processing fees
Dear Customer,
Thanks for writing to us. I would like to tell you that rate of interest always showing on your
application we are not able to share any exact rate of interest exactly because every customer
have different rate of interest also show on your application when you apply for the loan you can
see there. If processing fees show on application then please share screenshot of application, we
will resolve and confirm you within 48 hours.
Thanks & Regards
Customer Service Team

Cashbean maximum loan amount

Dear customer,
Thanks for writing to us.
The amount you are seeing on application of Rs.60000 is the maximum amount you can apply
for in the future if you pay the loan amount before or on the due date always so, that the
amount gradually increases and then you will able to apply for this amount but as of now the
amount you are applied for is also shown on the e-sign panel and you will also re-pay for the
amount you applied for.
Please let us know if you have any further queries or issues. We would be happy to serve you
again.
Hope you have a great day ahead.
Regards
Customer Service Team

KYC proof
Dear Customer,
Thanks for raising your concern with us & showing us patience. I would request to you please
share your reason for change details in application with KYC proof then we will confirm you
within 24 hours. Please let us know in case you have any further queries or issues. We would be
happy to serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team
Disbursement in progress
Dear Customer,
Thanks for raising your concern with us & showing us patience. We already disburse your loan
into your bank accounts, however due to the bank technical issues, they need longer than usual
for the money to be processed into your bank account, please be patient and we apologized for
this inconvenience.
Regards
Customer Service Team

Customer wrong account number in application

Dear Customer,
Thanks for writing to us. I would request you to please check your account we will amount
disburse on 2019-03-25 18:33:46 , account number-6027000100089360. If you fil in wrong
account number in application then please visit nearest branch a nd cooperate with bank.
Hope you have a great day ahead.
Regards
Customer Service Team

Due amount pay loan close

Dear Customer,
Thanks for raising your concern with us & showing us patience. .I would you to request please
pay your due amount.
Hope you have a great day ahead.
Regards
Customer Service Team

Customer bad experience

Dear Customer,
Thanks for raising your concern with us. We are sorry for the bad experience faced during the
interaction with our agent. This incident would be noted and been forwarded to our concerned
department. we are take strict action with agent, We thank you for bringing this incident to our
notice. We hope you will consider this as an isolated incident and give us an another chance to
improve our services.

Thanks & Regards

Customer Service Team

Payment done wait 24 hours

Dear Customer,
Thanks for your patience with us. Your payment received please wait for 24 hours then update
your cashbean application and apply for loan again. Please let us know in case you have any
further queries or issues. We would be happy to serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team

Late rate of interest

Dear
Customer,
Thanks for showing your interest in Cash Bean. Kindly repay the loan before or on due date
if you not pay on time then 2% late rate of interest as penalty charge per day and also your CIBIL
may be impact if you don’t pay on time. Please do let us know in case of any queries or issues.
We would be happy to help you again.
Thanks for your patience and Have a good day ahead!
Regards,
Customer Service Team

Concern in detail
Dear Customer,
Thanks for writing to us. I would request you to please explain your concern in detail.
Accordingly, we will be able to help you out asap !
Hope you have a great day ahead.
Regards
Customer Service Team

Application submitted
Dear Customer,
Thanks for raising your concern with us. The option which is showing on your app, please click
on (Get my money) & then your Loan application will be submitted.
Hope you have a great day ahead.
Thanks & Regards
Cash Bean Team

Not disburs loan amount

Dear Customer,
Thanks for your patience with us.

We apologies for in this case. We checked your application status, amount is not disburs to your
account. please wait for 24 hours then apply again with correct details.
Please let us know in case you have any further queries or issues. We would be happy to serve
you again.
Hope you have a great day ahead.
Regards
Customer Service Team

rate of interest

Dear Customer,
Thanks for writing to us. I would like to tell you that rate of interest always showing on your
application we are not able to share any exact rate of interest exactly because every customer
have different rate of interest also show on your application when you apply for the loan you can
see there.

Thanks & Regards

CashBean Team

Cashbean provide loan days

Dear Customer,
Thanks for raising your concern with us. I would request you to please select tenure showing on
your application we are not change your tenure we are provide loan only 7,14,28 days if you are
eligible for loan amount & tenure automatic show in your application.
Hope you have a great day ahead.
Regards
Customer Service Team
Customer care number
Dear Customer
Thanks to writing to us. Apology for the Inconvenience ! Request you to kindly share the issue in
detail at cashbean.help@pcfinancial.in with your contact details You can also call on our
customer care number 0124-6036666. in order to solve your issue on priority
basis . Best regard
s Custom
er Service Team
Penalty
Dear
Customer
Thanks for raising your concern with us. we understand your problem but
according to company policy if you pay late then you have to pay with penalty. so, we would like
to request you to please pay the due amount as soon as possible to avoid next penalty.
Hope you have a great day ahead.
Regards
Customer service team
Interest is too high
Dear Customer,
Thanks for raising your concern with us .We are delighted that you are interested in extending
your loan in our financial service. For all product, the interest charged on loans taken has been
shown on our app, it’s easy for you to check.
Thanks & Regards
Customer Service Team
Senior department
Dear Customer,
Thanks for raising your concern with us, we are pleased to inform you that as you have done the
re-payment but not updated in our portal so, your concern is raised to our senior department.
Kindly wait for 24 hours for the confirmation. please let us know if there any further queries, we
would be happy to help you again. Hope you have a great day ahead.
Regards
Customer Service Team
Feedback
Dear Customer,
Thank you for your feedback!! Your feedback is important and valuable for us. We appreciate
your encouragement towards the initiative to make our customers have the best class services.
Thank you for being part of our customer experience journey. if any other query, please write to
us on cashbean.help@pcfinancial.in with your contact details.
Regards,
PC Financial Team
Amount shows your application
Dear Customer,
Thanks for raising your concern with us & showing us patience. .I would you to request please
pay your amount which shows on your application .
Hope you have a great day ahead.
Regards
Customer Service Team
Partial payment
Dear Customer
Thanks to writing to us. We checked your application status. Your payment is received here
but you pay late so pay your due amount Asap otherwise penalty charge increase day by
day.Please let us know in case you have any further queries or issues. We would be happy to
serve you again.
Hope you have a great day ahead.
Thanks & regards
Customer service team
Cash bean mail id
Dear customer
Thanks for showing your interest in CashBean. We are sorry to know about the issue you are
facing with your loan. Due to tecnical issue we are not able to received call, please share your
concern in our mail i'd Cashbean.help@pcfinancial.in. in order to solve your issue on priority
basis .
Regards
PC Financial Team
Cash bean password change
Dear Customer,
Thanks for writing to us. First of all click on forget password then you got a OTP your register
number then create your new password. Please let us know in case you have any further queries
or issues. We would be happy to serve you again.
Hope you have a great day ahead.
Thanks & regards
Customer service team

Full payment details send

Dear Customer,
To locate your transaction, kindly provide us the screenshot including various factors :
Ø Account number from which transaction took place
Ø Beneficiary Account number
Ø Payment mode
Ø Bank statement
Happy to loan you !
Thanks & Regards
Customer Service Team
Processing charge high
Dear customer,
Thanks for raising your concern with us & showing your patience. Apology for the Inconvenience,
According to Indian Policy , the processing charge on loan taken has been shown on our app ,it's
easy for you to check.
Hope you have a great day ahead.
Thanks & regards
Customer service team
Share error screenshot
Dear Customer,
Thanks for raising your concern with us. I would request you to please share the Loan ID and also
please share the screenshot of the error you are seeing on Cash Bean application. After getting
these information, we will quickly try to resolve the issues.
Hope you have a great day ahead.
Regards
Customer Service Team
EMI option
Dear Customer,
Thanks for raising your concern with us. Apology for the Inconvenience! Now we have not any
EMI option! If in future we have any EMI option so we are notify you. If you have any other issue
you can also call on our customer care number 0124-6036666.In order to solve your issue on
priority basis . Hope you have a great day ahead.
Best Regards
PC Financial Team.
IFSC Code
Dear Customer,
Thanks for raising your concern with us & showing us patience. I would you to request please go
your cash bean application account and the IFSC code.
Hope you have a great day ahead.
Regards
Customer Service Team
Contact third party
Dear Customer,
Thanks to writing to us. We checked your application status. Your payment is not done here, If
you already pay then please contact with third party because as per share with snapshot by you,
your payment is pending. We will confirm you. Please let us know in case you have any further
queries or issues. We would be happy to serve you again.
Hope you have a great day ahead.
Thanks & regards
Customer service team
Repayment date
Dear Customer,
Thanks for raising your concern with us. Your loan repayment date is show your cash bean
application.
Hope you have a great day ahead.
Regards
Customer Service Team

Partial payment
Dear Customer,
Thanks for writing to us. Your payment is successfully done, but your partial payment is
pending. Kindly pay your partial payment ASAP! If you have any further query then
please let us know. We will quickly resolve the issue.

Hope you have a great day ahead!

Thanks & Regards,
Customer Service Team
Application not open
Dear customer,
Thanks for raising your concern with us & showing us patience. Apology for the Inconvenience,
Since this happen due to some technical issues by the android so, you can use this link
Link: https://download.cashbean.in/apk/CashLoan_A8_10001.5.1.3003_official_final.apk, to
download the cash bean application and kindly proceed the process of your loan. We appreciate
your patience and understanding with this. Hope you have a great day ahead.
Thanks & Regards,
Customer Service Team
Decreased
Dear Customer,
Thanks for raising your concern with us. Apology for the Inconvenience, As we registered your
complain to our senior department regarding the loan limit so, kindly wait for 48 hours till the
confirmation. We appreciate your patience and understanding with this.
Hope you have a great day ahead.
Thanks & Regards
Customer Service Team
Contest related details
Dear Customer,
Thanks for your patience with us. Your payment is successfully done. And about in
contest related, all details show in application. You can also check and play this contest.
Please let us know in case you have any further queries or issues. We would be happy to
serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team

Repayment amount
Dear customer
Thanks for showing your interest in CashBean. Our phone verification agent has
confirmed that your loan application is already accepted and loan is already disbursed to
your account. Kindly check your bank account and repay the loan before or on due date.
Your extra amount Rs: 100 is adjust in current loan . Now your repayment amount is Rs :
5650.

Please do let us know in case of any queries or issues. We would be happy to help you
again.

Thanks for your patience and Have a good day ahead!

Regards,
Customer Service Team
Change number
Dear customer,
Thanks for showing your interest in CashBean. Our phone verification agent has
confirmed that your loan application is already accepted and loan is already disbursed to
your account. Kindly check your bank account and repay the loan before or on due date.
if you wants to change the account number then you will able to do so, when you apply
for the new loan.
Please do let us know in case of any queries or issues. We would be happy to help you
again.
Thanks for your patience and Have a good day ahead!
Regards,
Customer Service Team

amount disburse your account

Dear Customer,
Thanks for writing to us. I would request you to please check your
account we will amount disburse on 2019-03-25 18:33:46 , account
number-6027000100089360.
Hope you have a great day ahead.
Regards
Customer Service Team

change the account number

Dear Customer
Thanks for writing to us. If you wants to change the account number in the application then
kindly follow the mentioned steps: -
first go to <MY ACCOUNT> then click on <Bank Information> after that from there you will find
the account number from there you will able to change the account number. Hope you have a
great day ahead.
Regards
Customer Service Team

First payment done 2nd payment failed

Dear Customer,
Thank you for showing cash bean application. your payment is successfully done here
loan id 190802020011320858. when you have first time paid then your payment was
failed If your amount was deduct from your account then please contact with bank
branch or third party. hope you have a great day ahead.
Thanks & Regards
Cash bean team.

Customer two time payment refund

Dear Customer,
Thanks for your patience with us. Your payment is successfully done. If amount debited two
times or payment gateway issue then refund to your account within 7 days. If amount not refund
then please raise a tick& cooperate with bank. Please let us know in case you have any further
queries or issues. We would be happy to serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team
Customer wrong account payment
Dear Customer,
Thanks for your patience with us. We checked your application status, Your payment is not done
here, because you paid off wrong account number, if amount debited then please visit home
branch and coordinate with bank. Please let us know in case you have any further queries or
issues. We would be happy to serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team

Bank statement detail

Dear customer,
Thanks for raising your concern with us. I would request you to please share
bank statement with current status in PDF file here and wait for 24 hours.
Please let us know in case you have any further queries or issues. We would be
happy to serve you again.
Hope you have a great day ahead.
Thanks & Regards
Cash Bean Team

Pending payment
Dear Customer,
Thanks for writing to us. As per you given screenshot it shows that you payment is in under
possessing, It might be pass or fail. Kindly repay with another mode: net banking, any wallets,
debit card. Kindly repay ASAP! We would be happy to serve you again.
Hope you have a great day ahead.
Thanks & regards
Customer service team

Old payment done

Dear customer,
Thanks for your patience with us. Your payment is successfully done for the loan ID
190729020111332585. If you want to get next loan Kindly update your cashbean
application then apply again. Please let us know in case you have any further queries or
issues. We would be happy to serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team
Wait for 48 hours
Dear Customer,
Thanks to writing to us. We checked your application status. Your payment is not done here, if
you already pay then please wait for 48 hours. We will confirm you. Please let us know in case
you have any further queries or issues. We would be happy to serve you again.
Hope you have a great day ahead.
Thanks & regards
Customer service team
Remaining amount
Dear customer,
Thanks for your patience with us. Your payment is successfully done of amount 45678. If you
want to get next loan then Kindly pay the remaining amount of 3456 then apply again. Please let
us know in case you have any further queries or issues. We would be happy to serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team
Cash bean Not received amount
Dear Customer,
Thanks for your patience with us. We checked your application status, Your payment is not done
here. I would request to you Please share your payment details or snapshot of payment
confirmation & bank statement. Please let us know in case you have any further queries or
issues. We would be happy to serve you again. Hope you have a great day ahead.
Regards
Customer Service Team
Extra paid amount adjust the current loan.
Dear Customer
Thanks for raising your concern with us.Your payment is successfully done and extra paid
amount is adjust on your next loan within 24 hours. Please pay your remaining amount.
Please let us know in case you have any further queries or issues. We would be happy to
serve you again.
Hope you have a great day ahead.
Regards
Customer Service Team
 Electricity bill add
Dear Customer,

Thanks for writing to us. We have 3 options there, You can choose anyone of them, but it's not
100%to increase your loan limit, your loan limit is also related with your credit score and
regarding transaction history. Please let us know in case you have any further queries or issues.
We would be happy to serve you again.

Hope you have a great day ahead.

Regards

Customer Service Team

Vip membership benefits

Dear customer,

Thanks for writing to us. We checked your cash bean application. The amount is deduct by your
side because you choose and subscribe a vip membership. Membership benefits show on cash
bean application. If any further issue, then you can also contact 0124-6036666 on this number.

Hope you have a great day ahead.

Thanks & Regards

Customer Service Team

PDF NOT UPLOAD

Dear customers,

Thanks for writing to us.This is the new feature which we have added in the application, it will
help you to reduce your risk profile and increase your credit limit if applicable. You may face
some problem because as per now the new feature is under-development so, you may face the
temporary trouble.

Hence, we are working to improve our services to give you the best. We would be happy to help
you again.
Hope you have a great day ahead.

Thanks & Regards;

Customer Service Team

Waiting for disbursement

Dear customer,

Thanks for your patience with us. Your amount will be disbursed within 24 hours. Please let us
know in case you have any further queries or issues.

would be happy to serve you again.

Hope you have a great day ahead,

Thank and Regards,

Customer Service Team

Payment not done

Dear Hariviswanath,

Thanks for your patience with us. We checked your application status, Your payment is not done
here, If you already pay then please share the full account number which you paid for because
sometimes there may be due to any mistake we can not fill the correct bank account number for
paying the amount so, it would not get updated to the receiver's account. We will confirm you as
soon as possible. Please let us know in case you have any further queries or issues. We would be
happy to serve you again. Hope you have a great day ahead.

Regards
Customer Service Team

CUSTOMER PROBLEM OVERDUE

Dear Customer,

Thanks for raising your concern with us. We understand your problem but according to Loan
policy if you pay late then you have to pay with penalty. So we would like to request you to
please pay the due amount as soon as possible to avoid next penalty.

Hope you have a great day ahead.

Regards

Customer Service Team