Professional Documents
Culture Documents
1 DIGITALIZATION
STUDY 2 ARTIFICIAL
INTELLIGENCE 3 DIGITAL GOV
4 COMING OF
AGE DIGITALLY 5 DIGITALIZATION
STUDY
IMWorld & IPSOS BCG GAMMA & IPSOS SOPRA STERIA & IPSOS DELOITTE IMWorld
603 respondents, business 7,077 individuals, ≥18 y.o., 4001 respondents in four Global survey of more 758 respondents, business
target, conducted online Online interviews countries interviewed via than 4,300 managers, target, conducted online
Romania France, Germany, Spain, UK, Ipsos online access panel. executives and analysts Romania
USA, Canada, China
Below 35 y.o
Men
40%
61%
Above 35 y.o
Non-Decision
60% Makers
Women 45%
39% Decision
Makers
55%
WHO ARE THE RESPONDENTS?
DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO)
500.000 € -
< 500.000 € > 5.000.000 €
5.000.000 €
<10 10 - 49 >50
employees employees employees
80% YES
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & DIGITALIZATION STUDY - IMWorld 2017 (RO)
FEELING ABOUT DIGITAL REVOLUTION
Indifferent Curious
3% +1% (IIS, 2017) 84% -9%
(IIS, 2017)
13% Neither
Pessimistic Optimistic
3% +0.5% (IIS, 2017) 74% -7%
(IIS, 2017)
23% Neither
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & DIGITALIZATION STUDY - IMWorld 2017 (RO)
DIGITALIZATION OF
THE PUBLIC SECTOR
HOW WOULD YOU RATE THE DEVELOPMENT OF TECHNOLOGY AND
DIGITAL SERVICES IN EACH OF THE FOLLOWING PUBLIC SECTORS? *
ADVANCE IN SECTORS
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & DIGITAL GOV -SOPRA STERIA & IPSOS 2017 (FR, UK, NO, DE) *Multiple Choice Question
TOP 3 PRIORITY SECTORS
TO DEVELOP IN PUBLIC SECTOR *
Decision Non-Decision
Makers Makers
62% 38%
55% Digital Revolution
will disrupt my industry
-7%
(IIS, 2017)
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & DIGITALIZATION STUDY - IMWorld 2017 (RO)
HOW CLOSE IS YOUR ORGANIZATION TO
BECOME AN “IDEAL DIGITAL ORGANIZATION”?
1 1
2 2
3 3
CEO’S
IT
MARKETING CEO’S OFFICE IT
MARKETING
OFFICE
AREAS LEADING THE PROGRESS - ROMANIA AREAS LEADING THE PROGRESS - GLOBAL
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & COMING OF AGE DIGITALLY - DELOITTE 2017 (Global)
UNDERSTANDING THE IMPORTANCE
OF DIGITAL TRANSFORMATION
+2%
My Organization understands the importance of Digital Transformation (IIS, 2017)
3% 8% 89%
Digital Transformation is a top management I use digital technologies that are not provided
priority in my organization or not supported by my organization to get my job done
Automated Workflows
62% +18%
Big Data & Cloud
56% + 1%
BI & Predictive Analytics
55% + 9%
Artificial Intelligence
51% +12%
Social Media Platforms
40% + 1%
Internet of Things (IoT)
37% - 10%
Robotics & Machine Automation
29% - 2%
AR & Virtual Reality
17% - 5%
(IIS, 2018) (IIS, 2017)
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & DIGITALIZATION STUDY - IMWorld 2017 (RO)
WHEN DO YOU THINK YOUR COMPANY WILL
DEVELOP NEW TECH OR DIGITAL SOLUTIONS?
23% 17%
OVER
IT ALREADY IS
3 YEARS
48%
IN THE NEXT
3 YEARS
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO)
HOW WOULD YOU DESCRIBE YOUR COMPANY WHEN IT
COMES TO THE MATURITY OF THE DIGITALIZATION PROCESS?
DIGITAL LEADERS
Digital Transformation is ingrained in the DNA of the business 16% +2%
DIGITAL ADOPTERS
Have a mature digital plan, investments and innovations in place 21% +5%
DIGITAL EVALUATORS
Gradually embracing digital revolution and planning for the future 30% -1%
DIGITAL FOLLOWERS
Very few digital investments; tentatively planning for the future 20% -1%
DIGITAL LAGGARDS
Do not have a digital plan; limited initiatives and investments 9% -3%
Source: ARTIFICIAL INTELLIGENCE - BCG GAMMA & IPSOS 2018 *Multiple Choice Question
AI EFFECT ON WORKPLACE *
Employees specific tasks 27% 27% 27% 37% 35% 21% 22% 23% 52%
Types of development opportunities 24% 26% 26% 33% 34% 19% 19% 23% 51%
How the work is organized 31% 24% 24% 34% 28% 23% 20% 21% 43%
Types of employees hired 27% 22% 22% 32% 32% 19% 23% 18% 45%
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & ARTIFICIAL INTELLIGENCE - BCG GAMMA & IPSOS 2018 *Multiple Choice Question
PERCEIVED AI DANGERS
More Surveillance 42% 76% 73% 79% 81% 72% 74% 71% 84%
Job Losses 31% 68% 69% 66% 67% 66% 66% 65% 76%
Dehumanize Work 38% 65% 71% 68% 70% 65% 63% 64% 54%
Ethical Problems - Personal Data 28% 64% 69% 58% 63% 63% 64% 62% 70%
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & ARTIFICIAL INTELLIGENCE - BCG GAMMA & IPSOS 2018 *Multiple Choice Question
HOW DOES AI CONSEQUENCES
MAKE YOU FEEL?*
BUSINESS TARGET
PERSPECTIVE
Curiosity 78% 60% 60% 61% 71% 55% 56% 56% 62%
Optimism 57% 35% 25% 29% 35% 29% 35% 31% 62%
Concern 21% 40% 54% 18% 46% 39% 38% 38% 18%
Source: DIGITALIZATION STUDY - IMWorld & IPSOS 2018 (RO) & ARTIFICIAL INTELLIGENCE - BCG GAMMA & IPSOS 2018 *Multiple Choice Question
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