Correlations

Kehandalan Daya tanggap Jaminan Perhatian Penampilan Kepuasan

Correlation Coefficient 1.000 .644** .472** .474** .591** .547**

Kehandalan Sig. (2-tailed) . .000 .000 .000 .000 .000

N 80 80 80 80 80 80

Correlation Coefficient .644** 1.000 .608** .496** .750** .700**

Daya tanggap Sig. (2-tailed) .000 . .000 .000 .000 .000

N 80 80 80 80 80 80

Correlation Coefficient .472** .608** 1.000 .684** .693** .645**

Jaminan Sig. (2-tailed) .000 .000 . .000 .000 .000

N 80 80 80 80 80 80
Kendall's tau_b
Correlation Coefficient .474** .496** .684** 1.000 .568** .671**

Perhatian Sig. (2-tailed) .000 .000 .000 . .000 .000

N 80 80 80 80 80 80

Correlation Coefficient .591** .750** .693** .568** 1.000 .772**

Penampilan Sig. (2-tailed) .000 .000 .000 .000 . .000

N 80 80 80 80 80 80

Correlation Coefficient .547** .700** .645** .671** .772** 1.000

Kepuasan Sig. (2-tailed) .000 .000 .000 .000 .000 .

N 80 80 80 80 80 80

**. Correlation is significant at the 0.01 level (2-tailed).