Professional Documents
Culture Documents
Engineering Division
Title Weekly Report
Print out
Reference Version Page
Date
04/01/202
ENG.O&M.0004 1.0 1/5
0
Written by Technology
Approved by
Version history
1.0
Table of Contents
1 INTRODUCTION..………………………………………………..3
1.1 Scope……………………………………………………………………...3
1.2 Related Documents………………..………………………………………3
1.3 Abbreviation………………………………………………………………3
2 SPECIFICATIONS……………………………………………….5
1 INTRODUCTION
1.1 Scope
The object of this document is to describe the form and specifications of the weekly report. All
NTTs are summarized in this report with some indicators like Network Unavailability rate, time to
repair, the drop-call and the call-blocking rate in order to give an overview of the network in terms
of O&M.
1.3 Abbreviation
BTS: Base Transceiver Station
BSC: Base Station Controller
BSS: Base Station Subsystem
CSD/HL: Customer Service Department/Hotline
DIG: Deployment Integration Group
GSM: Global System for Mobile Communication
HLR: Home Location Register
LL: Leased line
MSC: Mobile Switching Center
NE: Network Element
NQG: Network Quality Group
NST: Network Supervision Team
NSS: Network Sub-System
NTT: Network Trouble Ticket
OMC: Operation & Maintenance Center
TD: Technical Division
TTWO: Trouble Ticket and Work Order tool
TT: Trouble Ticket
VAS: Value Added Service
VLR: Visited Location Register
WH: Working Hours
NWH: Non-Working Hours
O&M: Operation & Maintenance
2 SPECIFICATIONS
NST must fill the weekly report that should indicate the following:
Average Repair Duration: Time to repair in minutes (average).
Rate Under 4 h: % of troubles solved within 4 hours (objectives: 80%).
Network unavailability rate:
(Number of faulty TRX * of the trouble in minutes) / (total No. of TRX of the
network * period of observation in minutes)
% of the TT: it is the part in % of the NUR.