INSTRUCTIONS

1. Review the communications plan in the context of typical or traditional communications approaches
in your BU (For example, your BU may not use certain media recommended here. Remember, this is
a guideline only).
2. Update these recommendations to suit the needs of your BU for the successful implementation of
your process.
3. It may be helpful to meet with communications specialists, to obtain greater insight into
communications alternatives.
4. Once this tool is customized to meet the needs of your BU, this information should be used to
populate the Process Implementation Plan which will be completed during the Advisor Planning
Workshop.
5. Create a project task for each communications message and media you have identified.
 DRAFT Communications Plan
Process: Corporate HES Risk Management.
When or
Key Message Stakeholder Objective Media/Vehicle frequency Responsibility Delivery Issues to Consider
What is the primary Target Audience Info only, seeking Web, newsletter, email, Timing or other Who will develop Who will deliver the Potential obstacles, time availability,
message to be conveyed? support, requesting face to face, hardcopy, milestone content? communication? message is controversial etc.
action? townhall etc.

Process Awareness
Leadership/Management
Build sponsorship and
- Why Risk Assessment?
engagement BU HES Risk Mgt.
Summary of Corp HES Risk Business Unit Briefing at BU BU HES Risk Mgt. - Businesss purpose and
One time Process Sponsor or
Mgt. Process. & next steps Leadership/Management Leadership Team Mtg. Process Advisor importance of standardization
Advisor

Line Supervisors Impacted

Build sponsorship and
engagement Requirement for follow up
Summary of Corp HES Risk Ops, FE, Maintenance, HES, BU HES Risk Mgt. BU HES Risk Mgt.
Cascade presentation One time teleconference/individual
Mgt. Process. & next steps PGPA, Legal Process Advisor Process Advisor
communications

Process Build Out at OpCo /BU level

Leadership/Management
Get approval of - Changes to the existing HES Risk
OpCo/SBU process & Mgt.?
Summary of OpCo/BU HES Business Unit implementation plan Briefing at BU BU HES Risk Mgt. BU HES Risk Mgt.
One time - Supporting Governance Structure
Risk Mgt. Process. Leadership/Management Leadership Team Mtg. Process Advisor Process Advisor
in place?
- Amount of resources needed
Line Supervisors Impacted
Involve in
Implementation implementation Ongoing during
Ops, FE, Maintenance, HES, planning Briefings plus BU HES Risk Mgt. BU HES Risk Mgt. - Obtain clarity on identification and
requirements of OpCo/BU implementation
PGPA, Legal teleconferences Process Advisor Process Advisor groupings of facilities
HES Risk Mgt. Process. planning

OpCo Process Advisor

OpCo process advisor and Network, share and
other BU process advisors seek feedback HES Risk Mgt. Process BU BU HES Risk Mgt. Potential to leverage of other BU
BU implementation plans teleconference Periodic
Advisor Process Advisor activity

Implementation
Leadership/Management

- Summary of
Ensure required support
implementation plan
BU and Asset Leadership is in place to execute BU HES Risk Mgt. BU HES Risk Mgt.
- Resource requirements Meeting Once Alignment with business plan
Teams or equivalent implementation. Solicit Process Advisor Process Sponsor
- Supports needed from
resource needs.
Asset leaders

Line Supervisors Impacted

Awareness and update
- Summary of
on implementation
implementation plan BU HES Risk Mgt. Department/Team
Cascade to line leaders needs. Support Team Team meeting When required Resource constraints
- Resource requirements Process Advisor Managers or Leaders
training attendance as
- Supports needed
required.
Employees and contractors impacted
 DRAFT Communications Plan
Process: Corporate HES Risk Management.
When or
Key Message Stakeholder Objective Media/Vehicle frequency Responsibility Delivery Issues to Consider
What is the primary Target Audience Info only, seeking Web, newsletter, email, Timing or other Who will develop Who will deliver the Potential obstacles, time availability,
message to be conveyed? support, requesting face to face, hardcopy, milestone content? communication? message is controversial etc.
action? townhall etc.

Awareness and update

on implementation plan/ What does HES Risk Mgt. mean to
All employees and contractors Department/Team
- Summary of progress. Communicate Team meeting When required Dept./Team Manager them? Conveying common
within the scope Managers or Leaders
Implementation plan training attendance language
requiremens as needed.

Other Stakeholders
Awareness and update
- Implementation progress Strategic Potential resistance to
Regulators/partners with implementation plan/ When required Public & Govt.Affairs Public & Govt.Affairs
update Communication implementation
progress.