quick guide

Grundfos Product Center

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 contents

CLICK on the chapter you want to learn more about.

Disclaimer 3
Registration 4
Introducing the Grundfos Product Center 5
sizing pumps 6
catalogue 8
replacement 11
liquids 14
specific product page 17
SPARE PARTS AND SERVICE KITS 21
Get help installing a spare part or service kit 26
projects 28
documentation 38

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Disclaimer
Grundfos provides the Grundfos Product Center
as a service and for information purposes only.
The use of Grundfos Product Center does not
create any form of relationship with Grundfos
and use is at your own risk.
While Grundfos have attempted to maintain the
information, the software and any other services
in the Product Center as accurately as possible,
the Product Center may contain errors or
omissions for which Grundfos is not responsible.
The proposals provided by the Grundfos Product
Center are only based on the information typed
in solely by you. The proposals have been pre-
pared without taking into account all your
potential specific objectives, situation or needs.
The use of Grundfos Product Center cannot
substitute specific technical advice.
Grundfos is not responsible for any loss of
hardware, software or files, caused by the use
of the Grundfos Product Center or elements
downloaded or used from it. Hence Grundfos
makes no warranty that the Product Center or
products or services provided through it, either
by Grundfos or on Grundfos’ behalf (including
free software downloads), will meet your
requirements or will be uninterrupted, timely,
secure or error-free, or that the Product Center
or the servers used by Grundfos are free
of viruses or bugs or are fully functional or
accurate.
Grundfos disclaim all and any guarantees,
undertakings and warranties, expressed or
implied, and shall not be liable for any loss or
damage whatsoever (including human or com-
puter error, negligent or otherwise, or incidental
or consequential loss or damage) arising out of
or in connection with any use or reliance on
Grundfos Product Center.
You accept solely responsibility associated with
the use of the Grundfos Product Center, irre-
spective of the purpose for which such use or
proposals are applied.
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 Registration
Why sign up as a registered user?

Anyone is welcome to use the Grundfos Product

Center anonymously but there are so many good
reasons for signing up as a registered user. When
you log on as a registered user, it enables us to
remember you.

We’ll remember your user settings – including your country, frequency, Both these functions save you lots of time and inconvenience and you’ll
preferred language, unit of choice and currency, plus a range of printing always find your items right on the front page of the Grundfos Product
and literature preferences. Center.

As a registered user, you’ll also have access to a special “your items”
section of the Product Center front page.
“Your saved items” is a place you can save product info, documenta-
tion and even multi-product installation projects, with one-touch access
to this information any time you’re logged on to the Grundfos Product
Center.
“Your recent products” gives you quick access to products and other
pages you’ve looked at recently.
If you think about the other online services you use, you’ll realise that
many of them are heavily personalised – and that this is what makes
them especially useful to you. With the Grundfos Product Center, it works
the same way – but we can only provide the personalised service we want
to give you if you sign up.
We look forward to seeing you soon
– as a registered user of the Grundfos Product Center!

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Introducing
the Grundfos Product Center
The Grundfos Product Center is an online solution finder that helps you:
• Size pumps for any need • Find pumps for moving particular liquids
• Find information about any Grundfos pump • Manage complex installation and replacement pro-
• Quickly find the right replacement pump jects

First, you’ll need to locate the pump you want, either by:

Sizing a new pump searching for a pump you locating a replacement Locating a pump for
already have moving particular liquids

Then you can start taking advantage of pump-specific documentation, And as a registered user, you get even more, including:
CAD drawings, spare parts and service kits, and instructional videos. Right • Instant access to recent searches, products and other items
from the product page – it couldn’t be simpler. • The ability to save items for future reference – including entire projects

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 sizing pumps
With our Quick Size function, it only takes a few seconds. Just enter your desired head and flow.

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Let us know whether you
want to size by application,
pump design or pump family.

Our Quick Size algorithms will make an

educated guess about the rest of your
requirements – automatically generating
a recommendation based on your most
probable needs. If you want to be more
involved in the sizing process, setting
values for different parameters as you
go, you’re free to do that too.

Simply choose whether you want to

size by application, or use the guided
selection tool and you’ll have access to
the full range of pump sizing parameters
and options.

With the Grundfos Product Center, your

sizing journey always ends on a specific
product page.

This page displays and describes the

recommended pump, but also provides
convenient access to all available data for
the pump in question including detailed
specifications, CAD drawings, useful
videos and information about spare
parts and service kits.

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 catalogue
This is where you are able to explore three areas: pump design, applications and product families

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Pump designs
The pump design describes the pump type.
If you know what kind of installation you have and what kind
of pump you need (end-suction, in line, or other pump type)
click “Pump designs”.

Then choose one of the following options:

Applications
If you want to find a pump, and you know what application
you have (heating, pressure boosting, etc.) click “Application”.

Then choose one of the following options:

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 Product families
Click “Product families” If you want to find:

• Product and service portfolios

• Technical information
• Drawings
• Descriptions
• Performance curves
• Repair and maintenance
• Optimisation and consultancy

Continue by choosing the first letter in the overview.

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replacement
Replace your old pump with a new one from Grundfos.

The Grundfos Product Center makes it easy to replace an

old pump from most common suppliers, with a new,
energy efficient Grundfos pump.

To replace a pump, click REPLACEMENT on the home page

of the Grundfos Product Center, and enter the name of
your old pump in the Quick Search field.

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 If you prefer, you can enter the pump’s
name and other data in the Classic
Search field instead.

In the Classic Search field, the

“Your requirements”, “Fluid”, “Lifecycle costs”
and “Hit list settings” (evaluation criteria)
provide additional filtering options.

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If you want to replace an old pump
with a newer, more modern pump,
you’ll find the name of your old
pump on the pump’s nameplate.

Simply enter it in the Replacement

search field, and the Product Center
will find the best replacement option
for you.

Your replacement pump will be

displayed along with relevant
technical details and information
about the pump’s energy consump-
tion and total lifecycle costs.

Where available, the Product Center

will display three replacement pump
options for you to choose among.

The options are:

• The lowest purchase price
• The lowest energy consumption
• The lowest total lifecycle costs

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 liquids
Finding pumps for special liquids

Grundfos makes pumps for moving water, but we also produce highly If you want a pump you know will handle the aggressive, flammable
specialised pumps for the safe, reliable and proper handling of literally or other liquid you need to move, you can do so easily right from the
hundreds of other liquids – from acetaldehyde to zinc vitriol. Grundfos Product Center’s home page.

To find the right pump for your special liquid:

• Choose your liquid from the list provided on the liquids page

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Enter values for temperature and
concentration

– and then click Next.

The Product Center will now generate

a list of appropriate pump types.

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 Now continue narrowing your options by pro-
viding any additional input the Product Center
requests.

Your search will end with a result that

specifies your liquid and provides relevant
pump selection data, including the pump
family and any other details you’ll need
to order your pump.

The result page also provides detailed

information about your liquid and,
in some cases, notes containing additional
considerations.

You can now choose to print this

information for use when ordering
your new pump.

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specific product page
The Grundfos Product Center is designed to take you quickly
to the product you need for your installation, or to a specific product
you need information about or wish to service.

Once you’ve arrived at a pump’s product page, you’ll find all data
relating to the product in question right at your fingertips.

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 The top left panel of the product page is where you’ll find:

Performance
curves with
adjustable curve
settings.

A picture
of the pump.

Dimensional
drawings.

A motor curve.

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Wiring
diagrams.

Available
spare parts and
service kits.

Any available
3D drawings.

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 This provides an exhaustive picture of the pump, its design and its capabilities.

The bottom panel details the pump’s technical specifications and provides access to a quotation text,
any available videos, downloadable supporting documents, available CAD drawings and system parts.

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SPARE PARTS
AND SERVICE KITS
Grundfos offers original spare parts and service kits
for many products. Whenever a spare part or service kit is
available for a pump, you’ll find it on the pump’s product
page in the Grundfos Product Center.

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 What’s the difference between a spare part
and a service kit?

At Grundfos, spare parts are distinct replacement

components, such as a seal, that can be changed
individually. By contrast, a service kit is a collection of
components that should be replaced all at the same
time to ensure optimal functioning of the pump.

So spare parts are single units, and service kits are

groups of spare parts.

Pump seal (spare part).

Gasket kit (service kit).

Locating spare parts and service kits

Say a pump you’ve installed is in need of a new

shaft seal. To find the correct replacement seal,
you first need to locate your specific pump.

The easiest way to do this is to enter your

pump’s product number or name in the large
search field at the top of the Product Center
home page.

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Once you’ve arrived at your pump’s product page, click the Spare Parts tab to the left of the performance curves.

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 To see spare parts and service kits
available for your part, click the blue
“Valid from” link beneath “Service
parts”, and a list of available parts
and kits will appear. If you see
multiple “Valid from” dates, find the
week code on your pump’s name-
plate and select the corresponding
“Valid from” date.

NB: The “Parts list” link or links

beneath the “Service parts” list
shows all the parts that comprise
your pump, making it easy to
identify any standard component
you might need to replace, but are
not available from Grundfos.

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Click your part or service kit to
reveal its product number in the
grey box to the right of the list.

Note the part number for your seal.

You can then order your part or kit
from your local supplier or via the
Grundfos Extranet. save the instruc-
tional material by clicking ”Add to”
for instant access via your Saved
Items list on the Product Center
home page.

Saved items and recent items lists

are only available to registered
Product Center users, so be sure to
sign up if you haven’t done so.

One product number per service kit Flexible purchase options

As mentioned above, service kits are collections of spare parts that are normally installed at the
same time. Service kit names start with the word ‘Kit’, and have a ‘+/-’ expansion box to the left
of the name, so you can see what parts the kit includes. Order service kits the same way you
order individual spares – by noting the product number and ordering from your distributor or via
the Extranet. Note that the individual parts in a service kit do not have product numbers, so
you’ll need to order using the product number for the entire kit.
You can purchase Grundfos spare parts and service kits
individually, in bulk or as part of a recommended spare
parts package. And don’t worry if your specific pump
model is no longer available – Grundfos spares and/or
replacement products are available for at least 10 years
after production of the pump has been discontinued.

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 Get help installing a spare part or service kit
locate your pump’s product page

Go to your pump’s product page by entering the

pump’s product number in the search field at the top
of the Product Center home page.

If you don’t know the product number, you can locate

your pump by browsing the catalogue, also available
from the Product Center home page.

Click ‘Videos’ in the menu bar beneath the pump curve

On your pump’s product page, go to the bottom of the performance

curve and select “Videos” from the menu. The number of service videos
available for your pump type is indicated in parenthesis.

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Choose your specific pump variant
(if applicable)

In some cases, different service videos will be available

for different variants of your pump. In our example,
five variants are available. Be sure to choose the video
that matches your exact pump variant.

Use the list of chapters to navigate to specific

topics

Most service videos are divided into chapters for quick

and convenient navigation. If you only need help with
particular tasks – such as removing a shaft seal or
re-assembling the pump head – use the list of chapters
to find the exact help you’re looking for.

Comprehensive product documentation the document you need. If the ‘Service’ option is not available in your
For additional guidance and detailed product information, click the market, look under ‘Installation and Operating Instructions’, ‘Data
‘Documents’ tab next to the ‘Videos’ tab at the bottom of your pump’s Booklets’, ‘Brochures’ and ‘Product Guides’ for further information
product page. Then click ‘Service’ from the list that appears to locate about your product.

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 projects
The Grundfos Product Center not only lets you find all the information you
need about any Grundfos pump. It also lets you collect multiple products into
groups, called “projects”.

Grundfos projects are particularly useful in the design and tendering stages of
a larger implementation.

You can create a project and

• Add all the pumps you plan to use in the implementation

• Edit the project as your plans evolve
• Share your project with others – even assigning project editing
rights if you wish
• Store, print or email all applicable data about your pumps
for use in tendering – all collected in a single PDF file

Please note that to access Projects functionality, you must be signed in to the Product Center as a registered user.

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Create a project

To create your first project,

select “Your projects” from the
top menu bar and click “See all
projects”.

Now click the green

“Add a new project” button.

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 When prompted, choose a name
for your project – and the new
empty project will appear on its
own “Project details” page.

To add a pump to your project, you’ll need to go to the

pump’s product page.

• Click the “Add to…” button at the top right, and ...

... you will then be prompted to select which project

the pump will be added to.

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Repeat this process for all
the pumps you’d like to add
to your project.

Once you’ve created a project,

you can access it in different
ways. You can always access
specific projects from the Product
Center home page, under
“your items”.

For more options, select “Your

projects” from the top menu
bar.

There, you’ll be able to see your

recently updated projects.

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 Open a particular project or view
all your projects – including those
you have archived, and that do not
appear under “Saved items” on
the home page.

If you select “See all projects”,

you’ll be taken to the main “Your
projects” page, where you can
add, duplicate, delete, archive and
un-archive projects.

If you select a particular project you

will be taken to a “Project details”
page, where you can work with the
project in question.

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 The “Project details” page contains
some general information and basic
functions at the top and a number of
more advanced functions under the
“Products”, “Project details” and
“Timeline” tabs.

The “Products” tab displays all the

pumps in your project, and lets you
sort and delete pumps, and access the
product page for each pump.

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 The “Project details” tab provides more
detailed editing functions – including the
ability to create additional users for
collaborating on projects.

For more information about the project, see

page 36.

Under the “Timeline” tab, you can add and

remove notes, along with adding “snapshots”
of your project to record its progress towards
finalisation.

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Once you have finalised your project, click
“Print / PDF” on the “Project details” page
for a PDF document containing all relevant
information about the pumps in your project.

This is particularly useful for preparing

tenders, as it can gather all required data
about the pumps in your project in a single
document for storing, printing or emailing.

if you haven’t yet signed up,

be sure to do so today!

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 Collaborating on projects

Projects are a great way of designing a

larger installation containing many pumps,
and collecting all your pump-related
documentation in a single PDF file.

But what if you’d like input from a colleague

or a Grundfos representative on the particular
project you’ve designed?

That’s what the “Add user” function is all

about.

To share a project with another Product

Center user, first go to the project you’d like
to share and click the “Project details” tab.

Note the two “Add user” buttons to the

right.

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• The first “Add user” button lets you share
your project and give the user or users you’ve
added to the project editing rights. This will
enable the other user(s) to add new pumps,
remove pumps and so on – collaborating
with you as you build and refine your project.
• The second “Add user” button lets you
share your project with others, but does not
give these users editing rights.
When you click one of the two “Add user”
buttons, a dialog box will prompt you to
enter the new user’s email address.
Enter the email address and click OK, and
the project will appear in the user’s list of
projects next time he or she signs in.
Note that the email address you enter must
be the same as user’s Product Center login
address.

You can always see which users you have

added to your project on the Project details
page.

The names of users with editing rights appear

in the “Users with editing rights” list, while
users without editing permission are listed
under “Users with viewing rights”.

The users you add to your project will be

able to generate a PDF containing all relevant
information about the pumps in the project,
and save and share this document just as
you can.

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 documentation
The Grundfos Product Center provides access to virtually all available information
about Grundfos pumps.

This information can include:

• Quotation text
• Data sheets
• Curves
• Wiring diagrams
• Illustrations
• Lifecycle cost reports
• And much more…

The Project function lets you create groups of pumps, along with any available
documentation for each pump.

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At any time while working on a project,
you can create a PDF containing the
exact documentation you need for all
pumps in the project.

Doing so can save you time and hassle

when sharing information and prepar-
ing tenders.

To create a PDF, click the PDF / PRINT

button at the top of your project page.

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 This opens a large dialog box, where you can choose
exactly the information you’d like your document to
include for all pumps.

The PRINT / PDF dialog box contains three tabs:

CONTENT, PAGE & HEADERS SETUP and SECURITY

• The Content tab lets you choose the types of

documentation you want to include in your PDF
– from technical specs to wiring diagrams.

• The Page & Headers setup tab provides access

to the usual formatting and printing setup options.

• The Security tab lets you protect your PDF

with a password and set usage rights.

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When you have finished setting up your document, click
GENERATE PDF at the bottom of the dialog box to create
your online documentation PDF.

If you have allowed printing under the Security tab in the

dialog box, you’ll be able to print your PDF and save it for
subsequent printing or sharing.

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 Open the Grundfos Product Center from any mobile device by typing:

Product-selection.grundfos.com

or by scanning
this code:

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When you have finished setting up your document, click
GENERATE PDF at the bottom of the dialog box to create
your online documentation PDF.

If you have allowed printing under the Security tab in the

dialog box, you’ll be able to print your PDF and save it for
subsequent printing or sharing.

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Tel: +45 87 50 14 00
www.grundfos.com
DK-8850 Bjerringbro
Poul Due Jensens Vej 7
Grundfos Holding A/S

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