Job Title: Business Analysts

TSL

Full time job. 0 -2 Years

Team member

Responsibilities:

1. Needs to interact with the clients. The mode of interaction is in person or through phone, e-mail
etc.,
2. Interview the clients to figure out the requirements, and translate them into documents for
further use in the design phase
3. Will report to the Team lead

Job Requirements:
1. Excellent interpersonal communication skills
2. Presentation capabilities
3. Domain knowledge in Healthcare sector
4. Experience in the related sector is desirable
5. Documentation skills
6. Positive mental attitude

Qual : Bio medical engineering

Additional qual of MBA(Systems) from a reputed institute is desirable

Programmers:

Full time job

Systems Engineer

5+ years

Responsibilities

1. Implementation of the customer requirements into applications

2. Coding application in various software languagea
3. Object oriented design and analysis
4. Software analysis and quality assurance
5. Compliance with the SLA
6. Project planning and management
7. Software prototype building and testing
Requirements:

1. Quantitative skills
2. Agility
3. Good communication skills (emphasis on written communication)
4. Ability to multitask
5. B.E
6. OOD & Programming skills (Expert level knowledge in at least one software language)
7. Demonstrated track record of innovative programming
8. Knowledge about software black-box testing
9. Reports to The Team Lead

Testers:

Testing Specialist

Full time job

Fresh recruits

Responsibilities:

1. Ensuring that the software complies with the client requirements

2. Scan through the codes and find bugs
3. Accountable for the bugs identified after software deployment
4. Document the errors identified to be used as a feedback by the programmers/ designers

Requirements:

1. Appetite for finding bugs in the program

2. Strong quantitative abilities
3. BSc/MSc(Comp.,/ Maths/ Physics/Electronics)
4. Thorough knowledge of at least one programming language
5. Good academic track record
6. Communication capabilities

Customer Care Executives

Fresh Graduates

Fulltime

Responsibilities:
 1. Attend to the customer complaints on phone/ email
2. Raise tickets acknowledging the customer complaint
3. Should identify it as level-0, 1 or 2 issue
4. Send the customer the ticket number and communicate the approximate duration within which
the problem will be resolved(According to the level)
5. Respond to the 0-level issues within 2 hours
6. In case of level-1 and above problems, transfer it to the support team

Requirements:

1. Excellent written and oral communication skills

2. Basic quantitative capabilities
3. Willingness to work in shifts
4. Reports to the Customer Officer

Support Personnel:

Facilitating Engineer

Fulltime

Responsibilities:

1. Quickly responding to the issue tickets routed to them

2. Complying with 8 Hrs for level-2 and 1 day for level-3 issues
3. Need to apply his/her technical and programming skills towards identifying the cause of the
issue and hence resolve it according to the SLA requirements
4. Once the ticket is assigned to him, he carries the onus of solving the issue
5. Every ticket received and resolved is to be documented
6. Every ticket received and resolved is to be communicated to the Head, Support

Group at the end of the day

Requirements:

1. Networking skills
2. Functional expertise in DOTNET
3. 2+ years relevant experience in software industry
4. Programming skills
5. Excellent communication skills
6. Agility
Database Engineer:

3+ Experience

Fulltime

Responsibilities:

1. Communicate with the other teams in designing and implementation of Databases

2. Understand the database requirements by interacting with various stakeholders
3. Develop the entire database for a new project which could support high volume of transactions
4. Database architecture has to augment the performance speed
5. Database maintenance

Requirements:

1. Skilled in SQL and ORACLE databases

2. Experience in database design and maintenance
3. B.E(Computer Science) or equivalent
4. Excellent written and oral communication skills
5. Skills in Data modeling