GNLU Project

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Project Report on
RESOLVING PENDING CASES THROUGH ALTERNATIVE

DISPUTE RESOLUTION UNDER SECTION 89 OF CIVIL
PROCEDURE CODE: A CASE STUDY
Submitted To:
Department of Justice,
Ministry of Law and Justice,
Government of India
Submitted By:
Dr. Marisport A
Assistant Professor of Law,
Gujarat National Law University.
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Project Report on
Resolving pending cases through Alternative Dispute

Resolution under Section 89 of Civil Procedure Code:
A Case Study
Submitted To:
Department of Justice,
Ministry of Law and Justice,
Government of India
Submitted by the research team consist of
Dr. Marisport A.
Assistant Professor of Law
Gujarat National Law University, Gujarat, India
Dr Ambati Nageswara Rao

Assistant Professor of Social Work
Ms Heena Goswami
Assistant Professor of Science and Technology
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Acknowledgements
On behalf of our research team, I would like to thank Department of Justice for giving this
project to us. Would like to thank our director Prof. (Dr.) S. Shanthakumar and former Director
Dr Bimal N. Patel for their constant support and motivation. Would like to thank our registrar
Dr Jagadeesh Chandra T.G., Registrar (I/C) and Office of Dean Research for their kind support.
Would like to thank our student research assistants Yash Patel, Sacchit Joshi, Nisha Nahata
and Pooja Jasani for their dedicated support in data collection and data entry. I would like to
thank Gujarat State Legal Services Authorities for their kind support for providing the data
pertaining to Lok Adalat and mediation. I would like to thank our Data analyst Dr Vikas Kumar
for his dedicated support in data analysis. Finally I would like to thank my co-investigators Dr
Ambati Nageswara Rao, Assistant Professor of Social Work and Ms Heena Goswami,
Assistant Professor of Science and Technology for their constant support.
Dr. Marisport. A
Principal Investigator
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Table of contents
LIST OF CASES X
ABBREVIATIONS XI
LIST OF TABLES XII
LIST OF FIGURES XV
EXECUIVE SUMMARY XVII
1. INTRODUCTION 01-11
1.0 Introduction 01
1.1 Review of Literature 01
1.2 Significance of the study 07
1.3 Scope and limitation of the study 08
1.4 Research objectives 09
1.5 Hypothesis 09
1.6 Research Methodology 09
2. HISTORY AND DEVELOPMENT OF ADR IN INDIA 12 - 36
2.1 ADR mechanisms in ancient India 13
2.2 History of ADR in India 13
2.2.1 History of Arbitration in India 13
2.2.2 History of conciliation in India 15
2.2.3 History of mediation in India 16
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2.2.3.1 Differences between courts annexed mediation and 18

private mediation
2.2.3.2 Difference between Conciliation and Mediation 19
2.2.4 Lok Adalat 21
2.2.5 Permanent Lok Adalat 31
2.2.5.1 Difference between Lok Adalat and Permanent Lok 34

Adalat
3. SALIENT FEATURES OF SECTION 89 OF CIVIL PROCEDURE 37-54

CODE
3.1 History of section 89 of CPC 38
3.2 Mandatory ADR referral of disputes and its usage in 39

various countries
3.3 Bare provision of section 89 of CPC 41
3.4 Lacuna in section 89 of CPC 42
3.4.1 Role of the judge with regards to referral of the dispute 43

and recording of the settlement:
3.4.2 Court’s obligation under section 89 of CPC and 46

mandatory referral of the dispute to any form of ADR
3.4.3 Deciding and referring appropriate ADR for the 47

resolution of the Dispute
3.4.4 There is no clear-cut definition/explanation about 48

different types of ADRs and their referral process
3.4.4.1 Arbitration 49
3.4.4.2 Conciliation 49
3.4.4.3 Mediation 50
3.4.4.3.1 Role of court annexed mediation in section 89 referral 51
3.4.4.4 Lok Adalat 52
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3.4.4.5 Judicial settlement 53
3.4.5 Inclusion of another new form of ADR 54
3.4.5.1 Dispute Adjudication Board and Dispute Review Board 54
3.4.5.2 Early Neutral Evaluation 55
3.4.5.3 Ministerial/Executive tribunal 55
3.4.5.4 Expert determination 55
3.4.5.5 ODR 56
3.5 Proposed amendment in the section 89 of CPC 57
3.6 Comprehensive road map for the role of the presiding 58

judge under section 89 of CPC
4. ANALYSIS OF THE IMPLEMENTATION OF SECTION 89 OF 59 - 136

CPC IN THE STATE OF GUJARAT
4.1 Judicial system and ADR institutions in the state of 60

Gujarat
4.2 Mindset of the stakeholders on the implementation of 65

section 89 in the state of Gujarat
4.2.1 Data Analysis and Interpretation of Litigants 66
4.2.1.1 Broader Analysis of the Respondents 67
4.2.1.2 Respondent’s Education across the districts 67
4.2.1.3 Occupation of Respondent 69
4.2.1.4 Nature of dispute 70
4.2.1.5 Time duration of the Cases 72
4.2.1.6 Nature of Dispute with time duration 72
4.2.1.7 Nature of Dispute based on the District with time 73

duration
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4.2.1.8 Analysis Related to ADR awareness 76
4.2.1.7.1 Reason of filing the Case 77
4.2.1.7.2 Statistics related to the opinion of the litigants about the 78

Current Court System
4.2.1.7.3 Reason for non-satisfaction 80
4.2.1.7.4 Awareness about the ADR System 81
4.2.1.7.4.1 Willingness to resolve their dispute through ADR 82
4.2.1.7.4.2 Suggested about ADR system or not 83
4.2.1.7.3 Form of ADR 85
4.2.1.7.4 Knowledge About the ADR 87
4.2.1.7.5 Knowledge on Lok Adalat 88
4.2.1.7.6 Knowledge on Mediation 89
4.2.1.7.7 Knowledge on Arbitration 89
4.2.1.7.8 Knowledge on Conciliation 90
4.2.2 Data Interpretation and Analysis of Advocates 91
4.2.2.1 Basic Analysis of the Respondents 92
4.2.2.2 Experience of Advocates 93
4.2.2.3 District wise Nature of Dispute handled by advocates 95
4.2.2.4 Time duration of the Cases 96
4.2.2.5 Nature of Dispute with time duration 97
4.2.2.6 Nature of Dispute based on the District with time 99

duration
4.2.2.7 Advocates perspective on the ADR System 103
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4.2.2.6.1 Causes to bring the Case in Court 104
4.2.2.6.2 Satisfaction with Current Court System 104
4.2.2.6.3 Causes of dissatisfaction 108
4.2.2.6.4 Suggesting the ADR System to the Litigants 110
4.2.2.6.4.1 Suggested about the ADR system 110
4.2.2.6.4.2 Form of ADR 115
4.2.2.6.4.3 Number of advocates who got training in Mediation 117
4.2.6.5 Overall satisfaction of Trial Court’s approach on section 117

89 referral
4.4 Testing of hypothesis 128
4.4.1 Hypothesis 1: Litigants are not fully aware about the 129
ADR System
4.4.2 Hypothesis II: Neither Advocates nor the Judges 136

explained about the ADR system
5. CONCLUSION AND RECOMMENDATIONS 138-147
5.1 Conclusion 139
5.2 Recommendations 145
5.2.1 Amendment in section 89 of CPC 146
5.2.2 Amendment in the order XX of CPC 147
5.2.3 Other recommendations 147
Annexure I- Questioners which are used in the data collection 149-153
Part A Questioner for litigants 149
Part B Questioner for advocates 151
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Part C-Questioner for judges 153
Annexure-II 238th Report of Law Commission of India 154-155

Recommendations on the Amendment of Section 89 of
CPC
Annexure- III High Court of Gujarat Instruments on the 156-169

implementation of section 89 of CPC
Part A-Civil Procedure Mediation (Gujarat) Draft Rules, 156

2007
Part B-Draft referral order 171
Annexure- IV Statistics on Lok Adalat and Mediation conducted in the 172-174

state of Gujarat
Part A-Statement Showing Details Of Lok Adalat & 172

Legal Literacy Camp Held In Gujarat State (Up to
January -2017)
Part B- Statement Showing The Details Of The Matters 173

To All Adr/Mediation Centres In The State Ending
31/03/2017 Since Its Establishment
REFERENCES 175-176
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List of cases
Sr. No Title of the case
1 Sukanya Holding Private Ltd. v Jayes. H. Pandya, (AIR 2003 SC 2252).
2 Afcons Infrastructure Ltd. & Another v Cherian Varkey Construction Company

Pvt. Ltd. & Others 2010 (8) SCC 24
3 Salem Advocate Bar Association, T.N. v Union of India (2005) 6 SCC 344
4 Salem Advocate Bar Association v Union of India [2003 (1) SCC 49
5 Punjab National Bank v Laxmichand Rai & Ors, AIR 2000 MP 301
6 Kamal Mehta v General Manager, Rajasthan Roadways Transport Corporation

& Another, FAO No. 798 of 1999
7 Venkatesh v Oriental Insurance Co. Ltd., ILR2002KAR3666
8 Bharvagi Constructions & Anr v Kothakapu Muthyam Reddy & Ors., Civil
Appeal No.11345 Of 2017
9 State of Punjab & Anr. v Jalour Singh & Ors. (2008) 2 SCC 660.
10 Smt. Soni Kumari v Sri Akhand Pratap Sing, Allahabad HC, 2018
11 K.N. Govindan Kutty Menon v C.D. Shaji, SC, 2012
12 Subhash Narasappa Mangrule (M/S) & Others v Sidramappa Jagdevappa Unnad,

2009 (3) Mh.L.J. 857
13 M/s Valarmathi Oil Industries & Anr. v M/s Saradhi Ginning Factory, AIR 2009
Madras 180
14 Moti Ram v Ashok Kumar, (2011) 1 SCC 466
15 Bar Council of India v Union of India, SC 2012
16 InterGlobe Aviation Ltd v N. Satchidanand, (2011) 7 SCC 463.
17 S.N. Pandey v Union of India, Writ Petition (Civil) No. 543/2002 (SC).
18 Jagdish Chander v Ramesh Chander 2007 (5) SCC 719
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Abbreviations
ADR : Alternate Dispute Resolution
NLSA : National Legal Services Authority
SLSA : State Legal Services Authority
NJDG : National Judicial Data Grid
UNCITRAL: United Nations Commission on International Trade Law
CPC : Civil Procedure Code 1908
MCPC : Mediation and Conciliation Project Committee
ISDLS : Institute for Study and Development of Legal Systems
PL : Permanent Lok Adalat.
ODR : Online Dispute Resolution
MACT : Motor Accident Claims Tribunal
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List of Tables
Sr. No Details of Table Page No
Table-1 Court Wise Institution, Disposal and Pendency of Civil & 56

Criminal Cases for the Period: 01/01/2018 to 31/12/2018
(excluding High Court)1
Table-2 Number of Lok Adalats Held and Cases Settled by State 57

Legal Services Authorities (other than National Lok
Adalats) (April,2017 to March, 2018)
Table-3 The Number of Lok Adalats Held by State Legal Services 58

Authorities Under Legal Services Authorities Act 1987
And Cases Settled Since Inception (As On 30.06.2017)
Table-4 Number of Lok Adalats conducted and number of disposed of in 59

the state of Gujarat from 1982 to 2018
Table-5 Permanent Lok Adalats (Established u/s 22-B of LSA Act) 60

For the period w.e.f. April 2017 to March 2018
Table-6 Details of The Matters Referred to All ADR/Mediation 61

Centers in the State of Gujarat from 2012 to 2018
Table-7 Cases settled through mediation April 2017 to March 2018 62
Table-8 Region wise distribution of the Sample 65
Table-9 Nature of dispute involved across the district 69
Table-10 Nature of Dispute based on the District with time duration 71
Table-11 District wise cross tabulation of filed Cases 73
Table-12 Education wise cross tabulation of filed Cases 75
Table-13 Are opinion of the litigants upon the satisfaction of the 76

current court system.
Table-14 District-wise* reasons for dissatisfaction on the current 78

court system
Table-15 District * whether the judge has asked you to resolve your 82
dispute through ADR or not
1
High Court of Gujarat, Annual Report, 2018. Available at http://gujarathighcourt.nic.in/annualreport
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Table-16 District -wise* forms of ADR 84
Table-17 Knowledge of Lok Adalat 87
Table-18 Knowledge of mediation 88
Table-19 Knowledge of Arbitration 89
Table-20 District wise * knowledge on conciliation 90
Table-21 Region wise distribution of the Sample 91
Table-22 District wise Professional experience of Advocates 93
Table-23 District wise Nature of Dispute handled by advocates 94
Table-24 Nature of dispute with time duration 96
Table-25 Nature of Dispute based on the District with time duration 98
Table-26 Causes for bringing their dispute in Court by the litigants 102
Table-27 Based on the Experience satisfaction with Current Court 105

System across the districts
Table-28 Reasons for the dissatisfaction on the court system by the 108
advocates
Table-29 Clients reaction on the ADR options given by the 111

advocates
Table-30 District * Whether the judge has asked you to resolve your 113
client’s dispute to resolve your dispute through ADR or
not
Table-31 Form of ADR preferred by advocates 115
Table-32 Advocates who have undergone mediation training 117
Table-33 Overall satisfaction of Trial Court’s approach on section 118

89 referral
Table-34 Suggestion from The Advocates to Implement ADR 120

Referral Under Section 89
Table-35 Feel Improvement is required to Aid the Prompt Disposal 122

of Cases
Table-36 Chi-Square TestsLitigants are not fully aware about the 128
ADR System
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Table-37 Chi-Square Tests Aware about theLok Adalat is 129
Table-38 Chi-Square Tests Aware about Mediation is 131
Table-39 Chi-Square Tests Aware about Arbitrationis 132
Table-40 Chi-Square Tests Aware about Conciliation is 133
Table-41 Chi-Square Tests Neither Advocates nor the Judges 134

explained about the ADR system
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List of figures
Sr. No Title of the Figure Page No.
Figure 1 Number of Lok Adalats conducted and number of disposed 60

of in the state of Gujarat from 2010 to 2018
Figure-2 Educational Qualification 66
Figure-3 Education wise Respondents across the districts 66
Figure-4 Occupation of the Respondent 67
Figure-5 Occupation of Respondent in depth 68
Figure-6 Nature of dispute involved 69
Figure-7 Time duration of the Cases 70
Figure-8 Nature of Dispute with time duration 71
Figure-9 Reason behind the filing of the Case 73
Figure-10 District * litigants’ satisfaction on the current court system 76
cross tabulation
Figure-11 Reason for non-satisfaction 77
Figure-12 Willingness to resolve their dispute through ADR System 79
Figure -13 District wise Willingness to resolve their dispute through 80
ADR Systme
Figure- 14 District wise whether anybody has been suggested about this 81
ADR system or not
Figure-15 Whether the Judge has asked to resolve the dispute through 82
ADR or not.
Figure-16 Form of ADR 84
Figure-17 Do you know what ADR is? 86
Figure-18 Knowledge of Arbitration 92
Figure-19 Practicing Experience of Advocates 94
Figure-20 Nature of Dispute handled by Advocates 96
Figure-21 Time duration of the Cases 102
Figure-22 Causes for bringing their dispute in Court by the litigants 104
Figure-23 Satisfaction with Current Court System 104
Figure-24 District wise Satisfaction with Current Court System 108
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Figure-25 Reason for non-satisfaction 110

Figure-26 Suggested about the ADR system 110
Figure-27 District wise Suggested about the ADR system to resolve 113
their dispute by Advocates
Figure-28 Reaction of clients relating to ADR System 115
Figure-29 Whether the Judge has asked you to resolve your client’s 116
dispute through ADR
Figure-30 Form of ADR has been preferred by advocates 118
Figure-31 The advocates who have undergone the mediation training 120
Figure-32 Overall satisfaction of the Trial Court’s approach on section 122
89 referral
Figure-33 Suggestion from The Advocates to Implement ADR Referral 123
Under Section 89
Figure-34 Suggested the litigants for resolving their dispute through 123
any form of ADR
Figure-35 Advocates have reacted about the suggestion of Judges 124
Figure-36 Form of ADR suggested in Most of the times for the 124
resolution of the disputes
Figure-37 Form of ADR suggested in Most of the times for the 125
resolution of the disputes
Figure-38 After the Referral most of the Cases got 126
Figure-39 Reason for unsettlement of dispute through ADR 127
Figure-40 Suggestions for the better Implementation of Section 89 of 127
CPC
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Executive Summary
This research study's scope is not to argue merits an demerits of ADR system exclusively,
however, it aims to deliberate about how the court system can be improved to resolve the cases
as amicably as possible and reduce the pending and future dispute thereby reduce the workload
of the existing courts through section 89 referral. In this context, this study has scrutinized the
referral process of the civil courts under section 89 of the civil procedure code and which ADR
form is primarily used to resolve the dispute. In the backdrop of the study, it has also attempted
to examine the accomplishment of settlement of the disputes through section 89 referral and
what could be the possible strategies to implement ADR system in a better way. Our research
team has used doctrinal and non-doctrinal research methods to find out the current
implementation scenario and what is the problem faced by the stakeholders while
implementing this section and come with the possible suggestions for the better implementation
of this section.
Based on the analysis of section 89 of CPC along with various judgments of Supreme Court
and 238th report of Law Commission of India, our research team has concluded that this section
is required substantial amendments on the exact procedure supposed to be followed in the ADR
referral process by the judges and inclusion of new ADR mechanisms under Section 89 referral.
This research has tried to use doctrinal and non-doctrinal research methods to find out the
current implementation scenario and what is the problem faced by the stakeholders while
implementing Section 89 of CPC. In order to understand the practical difficulties in
implementation of section 89 of CPC and after considering the perception and behaviour
observations of clients, judges and Advocates. Our research team has collected 212 samples
across the five district of Gujarat on the basis of the different five zones. Among 212 samples,
100 samples have collected from clients and another 100 samples have collected from
Advocates and 12 samples have collected from retired judges. The research study scrutinized
the referral process of the civil courts under section 89 of the civil procedure code and which
ADR form is highly used to resolve the dispute.
The result shows that 55% of the litigants are not really satisfied with the current court system
and 45% of the litigants satisfied with the current court system. In comparison, out of 100
advocates, 59% of the respondents are not satisfied with the current court system and 41% are
satisfied. The litigants as well as advocates have displayed surprising amount of dissatisfaction
about the current court system.
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The research study shows that 93% of the advocates have proposed the option of the ADR
system to solve their dispute and rest of 7% have refused to consider this option altogether. Out
of this, 93% advocates suggested that the ADR mechanism to settle the dispute and
approximately 83% of the litigants are interested to adopt ADR system to solve their dispute
and rest of the 17% not interested to solve. On the other side, 76% of the litigants are interested
to adopt ADR system to solve their dispute and rest of the 24% not interested to solve. The
research states that 65% of the litigants got their suggestion about the ADR system before filing
the case and rest of the 35 % not get any suggestion about the ADR system.
The research study further analysed that experienced advocates are not always satisfied with
new dispute resolution method, however advocates with less experience or young advocates
seems comparativelysatisfied with the new method of settling dispute through arbitration,
mediation and conciliation. This research study also tried to find that which ADR system is
more preferable and based on the result, the litigants votes have suggested that the highest
number of favourable responses have been given given to arbitration (38.33%) followed by
mediation (31%), Conciliation (23%), and Lok Adalat (6 %). On the other hand, the 81% of
the judges have suggested, the highest number of preferences is given through Mediation
(approx 52%) followed by Arbitration (approx 41%), Conciliation and Lok Adalat are 3% each.
The study has further analysed that 89% of the advocates taught about trail Court is in favour
of ADR referral under section 89 of CPC and rest of 11% said the trial Court is not in favour
of ADR referral under section 89 of CPC.
The research study further compared between all the three stakeholders i.e. advocates, clients
and judges on the section 89 referral Firstly, as we asked about whether ADR process has been
introduced by the judges or not. The result shows that all the judges (total 12) said they have
introduced ADR to the clients as well advocates. But, if we see the result from the clients, only
60% respondents said that ADR has been introduced by Judge and 40 % denied that judges
have asked to solve their dispute through ADR. On the other hand, in terms of advocates only
81% of respondents said about the judges have been introduced ADR but all the judges claimed
they told to the advocates about the ADR. Similarly, in terms of willing to take part of ADR
process, the judges claimed that, most of the clients are not willing to solve their dispute
through ADR process but in compare with advocate response they said that, almost 83% of
clients willing to solve their dispute through ADR and 17% not willing to accept. In this sense,
it could be said that there is very difficult to say that ADR process system has been accepted
and properly implemented by all the stakeholders.
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While conducting this study, our research team has noticed that very few advocates have
recognised that section 89 is a common provision and as part of normal court procedure.
Whereas, many of the advocates have believed that ADR referral is something different
discipline. When we approached the advocates for our data collections, many of the advocates
have told that please approach the advocates who are dealing with arbitration cases. Similarly,
some judges also told that please approach arbitration practitioners for your survey.
Our research team has found that for the purpose of assisting the court under section 89 referral,
there is no concrete data available from these centers about the number of cases referred, types
of disputes and number of cases disposed by the court under section 89 of CPC. In addendum
to this Centre for Legal Policy study on Court-annexed mediations has revealed that renowned
court-annexed mediation centers have not kept mediation data with the proper classification of
the nature of disputes. It is found through our research team that there is no concrete data on
number of Lok Adalat conducted through Section 89 of CPC referral pertaining to civil cases,
however 25,43,801 Motor Accident Claims cases got resolved through Lok Adalats till now.
Based on the above findings, our research team would like to suggest that National Judicial
Data Grid(NJDG) must maintain a separate data on the section 89 referral and do the regular
audit on the success and failure of referred cases and thereby, the government could able to
bring suitable special dispute resolution policy for each dispute on regular basis.
Our research team has found certain obstacles in implementation of section 89 of CPC, which
have been stated below:
a) Lack of knowledge about ADR mechanism among litigants because of lack of creating
awareness among litigants through judges and advocates. Advocates are still not promotion
this mechanism effectively to the clients further creates lack of willingness among the litigants
or clients to pursue the case through this mechanism.
b) Most of the advocates are not well trained about this area of mechanism and because of
lack of expertise they are not able to take ADR mechanism route. Therefore, there is a need
to provide training about this system among the advocates.
Based on the research study, few suggestions have been discussed regarding the discrepancies
associated in implementation of ADR referral under Section 89 CPC-
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a) proposed amendments in section 89 of CPC: Settlement of disputes outside the court:

Where it appears to the court, having regard to the nature of the dispute involved in the suit
or another proceeding that the dispute is fit to be settled by one of the ADR mechanism then,
the court shall, preferably before framing the issues, record its opinion and direct the parties
to attempt the resolution of a dispute through one of the said ADR processes in accordance
with the sub-sections.
1) If the court decides the reference of the dispute to any non-adjudicatory alternative
dispute resolution processes, Including Conciliation, mediation, judicial
settlement, settlement through Lok Adalat, DRB, Early Neutral Evaluation, mini-
trial and ODR then, the court shall refer the same to such ADR mechanisms with
the consent of the parties or its own motion. However, the court cannot refer to the
dispute to Conciliation, mini-trial, Early Neutral Evaluation, DRB without the
written consent of the parties.
2) If the court decides the reference of a dispute to any of the adjudicatory alternative
dispute resolution processes Including Arbitration, Permanent Lok Adalat, Dispute
adjudicatory Board and Expert Determination then, the court shall, preferably
before framing the issues, record its opinion and direct the parties to attempt the
resolution of the dispute through one of the said adjudicatory processes upon the
b) Amendment in the order XX of CPC
Amendment in the Order XX (Judgment and Decree) under CPC for the purpose of
implementation of section 89 by the judges. Judge, at the time of writing down judgement
shall state that whether the particular dispute has been considered for ADR referral under
section 89 or not and If it has been referred to any form of ADR then, the outcome of the
same must be mentioned in the judgment.
c) Record of ADR Referral
There must be a regular audit of court-annexed mediation and ADR centers pertaining to
number of cases filed and settled in a particular Centre. Based on the aforesaid information
dispute centric process can be developed. Further, there must be concrete information about
the number of mediation and arbitration conducted. NJDG must maintain a separate data on
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the section 89 referral and do the regular audit on the success and failure of referred cases
and thereby, the government could able to bring suitable special dispute resolution policy for
each dispute on regular basis.
d) Training of Advocates about ADR Mechanism
Proper training must be given to the advocates and judges about various conventional and
new form of ADR mechanisms and the importance and features of these mechanisms.
Awareness programme must be planned specifically for the litigants and the common public
who will be the future litigants on the availability of ADR mechanisms for the resolution of
their disputes.
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CHAPTER - I
INTRODUCTION
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I. INTRODUCTION
1.0 Introduction:
As per the NJDG data, as on 6/6/2019, there are 31111546 Cases pending across the
country. Out of which 8827748 Civil Cases and 22283798 Criminal Cases. 71.67%
(6326458) cases and 72.91% (16248097) criminal cases are pending for more than one
year. 1 NJDG has given data on the pendency of cases ranging from 2 to 10 years also.
For reducing the number of pending cases in courts, government along with judiciary
have taken various initiatives such as, speed up the process, the establishment of new
courts and increase the number of judges, etc. Apart from those initiatives, the
government has amended Section 89 of Civil procedure Code 1908 and mandated the
courts to try out the possibilities of resolving the pending civil disputes through
arbitration or mediation or Lok Adalat. Though this amendment has been passed by
the parliament in the year 1999 still, it has been enforced in the year 2002. The
government incentivizes the parties in the form of a waiver of partial court fees if the
pending case gets settled through any of the ADR mechanism under CPC Section 89
referral.
1.1 Review of Literature:
Prior to CPC section 89, there was no provision which insisted the mandatory referral
of the pending dispute to any form of ADR in India. Legal Services Authorities Act
has given the powers to the parties to approach Lok Adalat for the disposal of the
dispute. However, it does not give the mandatory referral option to the trial court which
is hearing that case. Based on the parties’ request, the trial court can refer to the
pending dispute to Lok Adalat. Apart from Lok Adalat referral option under Legal
Services Authorities Act, there is no other option to the parties as well as the trial court
to refer the pending dispute to other ADR mechanisms like arbitration, mediation, and
judicial settlement.
The former CPC section 89 was related to the referral of the pending dispute to
arbitration upon the arbitration agreement between the parties and later, this section
1
'National Judicial Data Grid (District and Taluka Courts of India)' (NJDG, 2019)
<https://njdg.ecourts.gov.in/njdgnew/?p=main/index&state_code=24~17> accessed 20 August
2019.
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got repealed. The Indian government has amended the Civil Procedure Code in 1999
and introduced section 89 in the CPC with more ADR mechanisms in contrast to its
earlier form. There was a lot of resistance from the advocate community for the
implementation of CPC amendment Act 1999 including the implementation of section
89 of CPC. As a result, the Indian government could not notify this amendment Act.
Later Mr.Arun Jaitley, then Law Minister, had a lot of consultations with the
representatives from Bar Councils at the national level and state level. Finally, the
Indian government has notified The CPC amendment Act in June 20022 and it has
come in to force on July 1 st, 2002. The mandate of ADR referral under section 89 is to
ensure amicable and quick resolution of disputes between the parties and reduce the
pendency of suits before the courts.
Section 89 of CPC states that “where it appears to the court that there exist elements
of a settlement which may be acceptable to the parties, the court shall formulate the
terms of settlement and give them to the parties for their observations and after
receiving the observation of the parties, the court may reformulate the terms of a
possible settlement and refer the same for –
a) Arbitration
b) Conciliation
c) Judicial Settlement including Settlement through Lok Adalat or
d) Mediation. 3
The constitutional validity of Section 89 of CPC was challenged before the Supreme
Court of India in Salem Advocate Bar Association v. Union of India which is
popularly known as Salem Advocate Bar Association Iand the Apex Court has upheld
the constitutional validity of this section. 4 For overcoming some procedural aspects,
The Apex Court has constituted a committee to frame suitable rules for smooth
implementation of section 89 of CPC. The committee has submitted its report along
with model rules on the implementation of section 89 of CPC in 2005 to the Apex
2
Paper T, 'CPC Amendments Take Effect From July 1' (The Hindu, 2019)
<https://www.thehindu.com/2002/06/15/stories/2002061502081200.htm> accessed 22 August
2019.
3
Civil Procedure Code (Amendment) Act 1999, s 89.
4
Salem Advocate Bar Association v Union of India, AIR [2003] SC 189.
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court. The Supreme Court has accepted that model rules in Salem Advocate Bar
Association II and it has asked all High Courts to frame similar rules for their
respective jurisdictions for the better implementation of section 89 of CPC.5
In Afcons Infrastructure Ltd. vs. Cherian Varkey Construction Co. (P) LTD,6 the
apex court has further laid down some detailed guidelines especially, on the referral of
the dispute to each ADR mechanisms and which kind of civil dispute can be referred
under Section 89. In this case, the court held that if the dispute is going to be referred
to arbitration or conciliation then, both parties must give their consent; whereas, if the
dispute is going to be referred to mediation or Lok Adalat then, there is no requirement
of the parties consent. In this case, the apex court also lists out the disputes which are
capable and non-capable of settlement through ADR mechanisms.
Cases which can’t be referred to ADRs:
1. Representative suits under Order 1 Rule 8 CPC which involve public interest
or interest of numerous persons who are not parties before the court. (In fact,
even a compromise in such a suit is a difficult process requiring notice to the
persons interested in the suit, before its acceptance).
2. Disputes relating to election to public offices (as contrasted from disputes
between two groups trying to get control over the management of societies,
clubs, association, etc.).
3. Cases involving the grant of authority by the court after inquiry, as for example,
suits for grant of probate or letters of administration.
4. Cases involving serious and specific allegations of fraud, fabrication of
documents, forgery, impersonation, coercion, etc.
5. Cases requiring protection of courts, as for example, claims against minors,
deities and mentally challenged and suits for declaration of title against the
government.
6. Cases involving prosecution for criminal offences.
5
Salem Advocate Bar Association v Union of India [2005] (6) SCC 344.
6
Afcons Infrastructure Ltd. v Cherian Varkey Construction Co. (P) LTD [2010] 8 SCC 24.
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Cases which can be referred to ADRs:
1. All cases relating to trade, commerce, and contracts, including - disputes

arising out of contracts (including all money claims);
a. Disputes relating to specific performance;
b. Disputes between suppliers and customers;
c. Disputes between bankers and customers;
d. Disputes between developers/builders and customers; - disputes
between landlords and tenants/licensor and licensees;
e. Disputes between the insurer and insured;
2. All cases arising from strained or soured relationships, including
a. Disputes relating to matrimonial causes, maintenance, custody of

children;
b. Disputes relating to partition/division among family
members/coparceners/co-owners; and
c. Disputes relating to a partnership among partners.
3. All cases where there is a need for continuation of the pre-existing relationship
in spite of the disputes, including
a. Disputes between neighbors (relating to elementary rights,

encroachments, nuisance, etc.);
b. disputes between employers and employees;
c. disputes among members of societies/associations/Apartment owners
Associations;
4. All cases relating to tortious liability including - claims for compensation in

motor accidents/other accidents; and
5. All consumer disputes including disputes where a

trader/supplier/manufacturer/service provider is very keen on maintaining his
business/professional reputation and credibility or 'product popularity.
In this case, the Supreme Court further highlighted that there is a typographical error
in section 89 of CPC and which must be rectified. It also stated that while referring the
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disputes, the judge must careful which ADR he is suggesting or the parties are
preferring and the nature of the dispute which he is referring.
Our research team has found that the above list cannot be applied uniformly to all types
of ADR mechanisms by the trial court judge. Matrimonial disputes as a subject matter
which can be referred to conciliation or mediation; however, it cannot be referred to
arbitration. Similarly, permanent Lok Adalat can pass the award on merits hence, there
must be different dispute referral mechanism for permanent Lok Adalat and Lok
Adalat.
Former Allahabad Judge, Justice S.U. Khan urged the review of the implementation
of section 89 of CPC across the country. He devised a method in which the review
should be conducted. He stated that respective High Courts in state-level or Supreme
Court in the national level collect the information and segregate in the following
manner,-
i. The review period should be one particular year.

ii. Each court shall furnish the information about the number of suits filed
in that particular year and number of suits which referred to ADR
mechanisms under section 89 of CPC.
iii. The courts should furnish how many suits got settled after the ADR
referral and how many suits are not settled after the referral and come
back to the court.
iv. All the suits are classified into 4 or 5 broad categories and the suits
which got settled through ADR referral and which are not settled
through ADR referral must be identified through the subject
classification.7
The 2017 NUJS ADR study report has highlighted that West Bengal litigants have the
knowledge on Lok Adalat as an ADR mechanism; some people from urban parts of
West Bengal like Kolkata and North 24 Parganas have experience in arbitration and
some rural area people have knowledge about mediation. Very few people have
7
Justice S.U. Khan, 'Judicial Settlement Under Section 89 C.P.C. A Neglected Aspect'
(Ijtr.nic.in) <http://www.ijtr.nic.in/Article_chairman%20S.89.pdf> accessed 23 August 2019.
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knowledge about conciliation and negotiation. 8 This study was conducted from
Litigants, Advocates and Administers/judges who have to handle the mediation or Lok
Adalat.
Though this study has been conducted to analyze the effectiveness of overall ADR
mechanisms in West Bengal still, this report has looked upon section 89 CPC ADR
referral scenario in West Bengal. This report has highlighted that the majority of ADR
referral cases coming back to court due to ignorance and orthodox mindset of the
litigants.9
This study further revealed that except Kolkata and North 24 Parganas, the litigants
have not informed on the ADR mechanisms which are available to them and in some
places, the judges have given an unclear explanation about various types of ADR to
the litigants. This study further highlighted that Advocates have not told about ADR
mechanisms to the parties owing to their financial implications. 10
Our research team found that there were separate empirical studies on arbitration and
mediation in India. However, until now, there is no specific empirical survey on the
ADR referral under section 89 of CPC. Our research team also believed that the study
on mediation might include pre-litigation mediation as well as the mediation of some
compoundable criminal cases. Hence, we cannot come to the conclusion that the
results of these studies are the complete resemblance of section 89 referral.
Though court-annexed mediation centers have been established for the purpose of
assisting the courts for CPC section 89 ADR referral still, there is no concrete data
available from these centers about the number of cases referred, number of cases
disposed of and types of disputes referred by the court under section 89 of CPC. Centre
for Legal Policy’s study on court-annexed mediations has revealed that renowned
8
Dr. Sandeepa Bhat B, 'Report Of The Research Project On Alternative Dispute Resolution
(ADR) Mechanism And Legal Aid In The Settlement Of Disputes: A Case Study Of State Of
West Bengal, Department Of Justice, Ministry Of Law And Justice, Under The Scheme Of
Action Research And Studies On Judicial Reforms' (WB NUJS, Kolkata 2017)
<https://doj.gov.in/sites/default/files/Final%20Report%20West%20bengal%20NUJS.pdf>
accessed 22 August 2019.
9
Ibid.
10
Ibid.
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court-annexed mediation centers have not kept mediation data with the proper
classification of the nature of the disputes. 11
Hence, our research team felt that before conducting a systematic review of section 89
implementation as emphasized by Justice S.U.Khan, there must be a study on
behavioural aspects of the stakeholders who are playing a pivotal role in the
implementation process of section 89 of CPC. Since Family Courts Act and Hindu
Marriage Act and Senior Citizens Act and other Acts also provide for ADR referral
options, our research team firmly believed that there must be a separate behavioural
study on the stakeholder about the implementation of section 89 of CPC.
1.2 Significance of the study:
While CPC Section 89 got amended in 1999, the advocates were reluctant about the
referral of pending cases to ADR mechanism. In Selam Advocates Bar Association
case Supreme Court has upheld the validity of Section 89 and lay down further
guidelines about the proper implementation of Section 89. Supreme Court urged the
all High Courts to frame mediation rules for the administration of mediation based on
the model rules submitted by the expert panel.
After the implementation of section 89 of CPC in 2002, it is about 18 years have gone.
However, the pending cases of the courts are mounting every day. In 2014, Justice
Khan has urged for reviewing the current implementation of section 89 of CPC by the
courts. In spite of trained the lawyers on ADR mechanisms and opening up of court-
annexed mediation centers, the disputants are preferring the traditional court
adjudication mechanism for resolving their disputes.
However, our research team found that section 89 requires behavioural changes to the
stakeholders. The success of section 89 Referral depends on the advocate’s guidance,
Litigant’s willingness and Judge’s appropriate understanding of each ADR mechanism
and the referral capability of a dispute under section 89. Hence, in this research project,
the there search team has analyzed how courts have implemented section 89 of civil
11
Alok Prasanna Kumar and others, 'STRENGTHENING MEDIATION IN INDIA A Report
On Court-Connected Mediations' (Vidhi Centre for Legal Policy 2016)
<https://doj.gov.in/sites/default/files/Final%20Report%20of%20Vidhi%20Centre%20for%20
%20Legal%20Policy.pdf> accessed 16 August 2019.
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procedure code mandates in pending and fresh disputes how advocates and parties of
the civil disputes have utilized this provision. The research team has further analyzed
which disputes have been mostly referred to under section 89 and which type of ADR
mechanism has been preferred by the parties and courts under section 89 referral. Our
research team also analyzed the possibilities of including other ADR mechanisms
under section 89 referral.
1.3 Scope and limitation of the study.
This research project has intended to find out the current implementation status of
section 89 of CPC especially whether the perception of the people got changed or not
with regards to resolving their disputes through ADR Referral. This project mostly
dealt with the ADR mechanisms which are expressly provided under section 89 for the
better analysis purpose. As highlighted earlier, to understand analyze the mindset of
the Litigants, Advocates and judges on section 89 referral have been the primary focus
of this research. It also looked upon the substantial aspects of section 89 and allied
provisions too.
Our research team has dealt with the detailed analysis of the law relating to mediation,
Lok Adalat and Permanent Lok Adalat for understanding the connective aspects
enshrined in section 89 of CPC. However, our research team has decided to have a
lesser discussion on Arbitration and Conciliation since the law is well settled on this
ADR mechanisms and most of the procedural aspects of arbitration and conciliation
have been taken care by Arbitration and Conciliation Act 1996.
Our research team has deliberated the possibilities of including more ADR
mechanisms in section 89 referral through various court decisions and scholarly
writings. Our research team has not conducted an empirical analysis of the suitability
of inclusion of this ADR mechanism in the Indian legal system, especially under
section 89 referral.
Initially, our research team has proposed to collect data from Litigants, Advocate, and
judges on the implementation of section 89 of CPC. Later, our research team was not
able to collect data from judges. The judges have shown their unwillingness to take
part in this survey. Hence, our research team has decided to drop data collection from
the sitting judges. Our research team has collected data from retired judges on the
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implementation of section 89 of CPC.
1.4 Research objectives:
Our research team has the following objectives for pursuing this research.
1. To analyze the referral process of the civil courts under Section 89 of the Civil
Procedure Code.
2. To examine the mindset of the litigants, advocates, judges about the referral
under Section 89 of the Civil Procedure Code.
3. To find out which ADR mechanism has been used by the courts and parties for
resolving their disputes under section 89 of the civil procedure code.
4. To examine the success rate of settlement of disputes through section 89
referral.
5. To examine whether the courts are following the guidelines lay down in
“Afcons Infrastructure Ltd. vs. Cherian Varkey Construction Co. (P) LTD”
case or not.
1.5 Hypothesis:
Our research team has the following hypothesis in this research,-
1. The Litigants are unaware of various ADR process.

2. Neither advocates nor judges have properly explained ADR referral to the
litigants.
3. Section 89 has not implemented in letter and spirit by the stakeholders.
1.6 Research Methodology:
In this research study, our research team has used the quantitative methodology to
examine the current status of implementation of section 89 of Civil Procedure Code
for examining the mindset/views of the litigants, advocates, judges about the referral
under section 89 of civil procedure code. Gujarat has constituted as the universe of the
study and the litigants, advocates, judges who have experienced in Munsif court or
subordinate court or district court have constituted as samples of the study. The above
said each stakeholder will be given different questioner on the basis of their role in the
effective implementation of section 89 of CPC.
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Data collection:
The research team has used both primary and secondary sources for this study. Primary
data was collected from litigants, advocates, and judges/retired judges from the state
of Gujarat. Secondary data was gathered from annual reports, review of studies,
articles and various publications. Primary data was collected from the stakeholders
through a survey method with the help of the questionnaire as well as an interview
schedule. The research team has used quantitative data analysis for this study and all
the ethical issues have been taken care of by the research team
Sampling:
The research team has used cluster sampling to conduct the study. The research team
has selected a district from each zone and total samples are five districts from five
zones as shown in Figure 1. Further, from each district, the research team has selected
20 litigants, advocates, and judges/retired judges from each district respectively.
Therefore, total sampling for this study are300 respondents. (as stated earlier, due to
non-participation, our research team was unable to collect data from sitting judges;
hence our sample size is 210) Detailed structured is enclosed in Fig.1.
Since sitting judges have not participated in our data collection, the sample size
becomes 210 (100 each from Litigants and advocates and 10 from retired judges).
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CHAPTER - II
HISTORY AND DEVELOPMENT OF ADR
IN INDIA
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CHAPTER - II
HISTORY AND DEVELOPMENT OFADR IN INDIA
“I realized that the true function of a lawyer was to unite parties riven asunder.
The lesson was so indelibly burnt into me that a large part of my time during the
twenty years of my practice as a lawyer was occupied in bringing about private
compromises of hundreds of cases. I lost nothing thereby- not even money,
certainly not my soul.”
Mahatma Gandhi12
2.1 ADR mechanisms in ancient India:
Resolution of disputes through ADR has built inherently in Indian culture. From Vedik
period onwards, Indian people have used nonadversarial methods for resolving their
disputes. Yajnavalkya and Narada highlighted that Kula, SRENI and Puga tribunals
were resolving the disputes in ancient India. Kula was a tribunal had resolved the
disputes between the members of family, community, caste or races and tribes. SRENI
was a tribunal consist of trade experts and it helped the traders to resolve their trade-
related disputes internally. Puga was a tribunal consist of people belong to various
communities but from the same locality. These tribunals are considered as Panchayats
and they followed a simple procedure for their decision making. The decision of Kula
may be challenged before SRENI and the decision of the SRENI can be challenged
before Pradvivaca and the final appeal was permissible before the king. These tribunals
had taken decisions on the interest of the party and community.
12
Gandhi and Mahadev H Desai, An Autobiography, [Or], The Story Of My Experiments With
Truth (Prakash Books 2009).
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2.2 History of ADR in India:
2.2.1 History of Arbitration in India
Arbitration is considered as an adjudicatory alternate dispute resolution mechanism in

which the neutral third party known as the arbitrator will decide the dispute on merits.
As stated earlier, India has a vast history of arbitration. It even continued during
Islamic Dynasty. The Arabic word for arbitration is Tahkeem, while the word for an
arbitrator is Hakam. Islamic law mandated that arbitrator must be neutral and the
arbitral award cannot be challenged on merits. 13
Britishers had given formal recognition to arbitration through legislation. The Bengal
Regulation Act 1772, Bombay Regulation Act 1789 and Madras Regulation Act 1802
had encouraged the parties to resolve their dispute through arbitration and the arbitral
award cannot be challenged on the merits of the disputes. In 1857 Civil procedure code
(Civil court procedure) got enacted for harmonizing the civil court's procedure across
British India except the courts established by Royal Charter. Section 312-325 of this
code dealt with the arbitration in suits. Section 326 and 327 of this Act dealt with the
arbitration without the intervention of the court. The code of Civil Procedure got
revised in 1882. The above-said sections of the 1857 Act placed in sections 506-526
of this Act without any change. 14
Later, in 1899, the British Indian government had passed the Indian Arbitration Act
which was based on the British (England) Arbitration Act 1989. This Act was applied
to Provincial towns only. The unique feature of this Act was that the parties should
specify the name of the arbitrator in their arbitration agreement and the arbitrator may
be a sitting judge.
In 1908, the Civil procedure code got further revised and the provisions relating to
arbitration contained in section 89 clause (a) to (f) and, section 114(1) along with
13
O. P Malhotra, The Law and Practice of Arbitration and Conciliation (2nd edn, LexisNexis
2006).
14
'Evolution Of Arbitration In India - Litigation, Mediation & Arbitration - India'
(Mondaq.com, 2016)
<http://www.mondaq.com/india/x/537190/Arbitration+Dispute+Resolution/Evolution+Of+Ar
bitration+In+India> accessed 7 August 2019.
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schedule I. This provision had not made any major change in the existing arbitration
Law of that time. However, there was a hope that the British Government might enact
comprehensive legislation for arbitration at any time.
In 1940 Indian Arbitration Act got enacted and it repealed the CPC section 89 (a)-(f)
and schedule II. Still, the1940 Act had some defects such as no provision for
replacement of arbitrator in case of death or another incapacity of the arbitrator,
unethical practices of the arbitrator, and difference proceedings for setting aside the
arbitral award and nullity of the arbitral award and much intervention of the court.
Further, all High Courts were having a different set of rules for arbitration-related
cases. As a result, the arbitration and Conciliation Act got enacted in 1996.
The 1996 Arbitration and Conciliation Act has consolidated the law related to domestic
arbitration, international commercial arbitration, and enforcement of foreign arbitral
awards. It has minimized the judicial intervention and has provided the mechanism for
removal and replacement of arbitrator. The 1996 Act got further amended in 2015 for
ensuring speedy disposal of disputes by the arbitral tribunals, encouraging institutional
arbitration and ensuring fairness in arbitral proceedings it got further amended in 2019.
Once, the parties have agreed to resolve their disputes through arbitration then, they
cannot approach courts for the resolution of the same disputes. The parties have the
freedom to appoint the arbitrator on their choice and they can fix the place and
language of the arbitration. The arbitral tribunal hears the dispute on merits and the
arbitral award is considered as the decree of the courts. Unless the arbitral award has
been made on some defects mentioned under section 34 of Indian Arbitration and
Conciliation Act, it is always enforceable by courts.
2.2.2 History of conciliation in India:
Conciliation is one of non-adjudicatory dispute resolution mechanism in which a

neutral third party helps the disputing parties to resolve their disputes amicably. In
conciliation, the conciliator may give his views and suggestions to the parties for the
resolution of the disputes. In conciliation, the conciliator plays an active role.
Conciliation got legal recognition under the Trade Disputes Act 1920. As per this Act
board of inquiry had given the power to conciliate the employment disputes. However,
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this Act had not implemented by the British government. In 1929, the British
government re-enacted Trade Disputes Act 1929 and it contained voluntary
conciliation. The board of conciliation had been entrusted the power of resolving
labour disputes through conciliation. The conciliation board consists of 4 members
each from both employer and employee and one independent chairman. A royal
commission of labour had pointed out the conciliation mechanism under the Trade
Disputes Act was not fully utilized by the parties and government. The state of Bombay
had enacted Bombay trade Disputes Conciliation Act 1934. As per this Act, the
Bombay government entrusted the conciliation power to labour commissioner. Later,
the central government enacted Industrial Disputes Actin 1947. This Act has created
two different bodies for providing conciliation to the disputants namely conciliation
board and conciliation officer.15
Law Commission of India in its 77th report had recommended that incorporation of
Conciliation Courts” model which was prevailing in Japan, France, and Norway can
be incorporated in Indian judicial system and civil cases can be resolved through
conciliation.16 In 1980, UNCITRAL has framed Conciliation Rules for resolving
international commercial disputes through Conciliation uniformly across the world.
This model rule has been adopted by the UN general assembly on December 4th, 1980.
India is one of the signatories to these rules. Hence, it has an obligation to incorporate
the same in its domestic legislation. 17
Based on the experiences of conciliation courts in various countries, the Himachal

Pradesh High Court had initiated a “Conciliation Court” pilot project in the entire state
of Himachal Pradesh and asked the trial courts of civil side to refer all the cases to
Conciliation Courts before the commencement of trial. It got substantial success.
However, there were some difficulties faced by the conciliation courts including the
impossibility of compelling the parties to appear before the conciliation courts. Law
Commission of India in its 129th report had recommended that the conciliation court
15
(Shodhganga.inflibnet.ac.in)
<http://shodhganga.inflibnet.ac.in/bitstream/10603/26666/11/11_chapter%205.pdf> accessed
22 August 2019.
16
'77Th Report on Delay and Arears in Trial Courts 1978' (LAW COMMISSION OF INDIA
2014) <http://lawcommissionofindia.nic.in/reports/Report245.pdf> accessed 22 August 2019.
17
UNITED NATIONS COMMISSION ON INTERNATIONAL TRADE LAW (UNCITRAL)
UNCITRAL Conciliation Rules https://www.uncitral.org/pdf/english/texts/arbitration/conc-
rules/conc-rules-e.pdf.
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system which was there in the state of Himachal Pradesh can be implemented in across
the country. It suggested as for as possible, the conciliation courts must be presided by
the judges who are not going to hear the same cases in the trial. 18
In the same 129th report, the law commission highlighted the concerns of judges on the
referral of pending disputes to arbitration especially the 1940 arbitration Act did not
contain any provision for the referral of the pending dispute to arbitration and stated
that this issue will be taken in another report. Meanwhile, the Indian government has
amended the CPC amendment Act and included the Law Commission's
recommendations on the conciliation court system under section 89 of CPC.19&20
2.2.3 History of mediation in India
Mediation is known as third-party facilitated negotiation in which, the neutral third

party will facilitate the disputants to come with settlement. In mediation, the neutral
party known as mediator plays a passive role. Unlike Conciliation, the mediation
moment got started in the late nineties. In 1995-96, The Indian Supreme Court under
the leadership of Justice Mr A. M. Ahmadi along with the Institute for Study and
Development of Legal Systems [ISDLS] which is situated at San Francisco had carried
out an Indo-U.S. joint study on “delay in Indian justice system” and finding solutions
to overcome this problem. Every High Court was asked to appoint a study team to
cooperate with the delegates of ISDLS. A centralized study team had gathered all
information from High Courts and analyzed it. After the detailed review of situation
India, the team had given appropriate suggestions on civil case management with
reference to Indian scenario. ISDLS had also suggested for the promotion of mediation
in India. 21
18
'Urban Litigation: Mediation As Alternative To Adjudication' (LAW COMMISSION OF
INDIA 1998) <http://lawcommissionofindia.nic.in/101-169/Report129.pdf> accessed 12
August 2019.
19
Ibid.
20
Ibid.
21
Mediation Training Manual Of India (Mediation and Conciliation Project Committee
Supreme Court of India, Delhi)
<https://sci.gov.in/pdf/mediation/MT%20MANUAL%20OF%20INDIA.pdf> accessed 12
August 2019.
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ISDLS had rendered its cooperation for promoting mediation in India. It had sent its
American trainers to India for giving mediation training. The first mediation training
had conducted in 2000 in Ahmedabad, Gujarat. Two Indian lawyers have created a
trust called Institute for Arbitration Mediation Legal Education and Development
(AMLEAD) for training the mediators. This institute has conducted a lot of training
programs for the mediators since its inception. Ahmedabad Mediation Centre was
established on 22 July 2002, Which is the first lawyer managed mediation center in
India.
On 2002, the Chief Justice of India had called a meeting of all High Court judges for
emphasizing the importance of mediation and the requirement of implementation of
section 89 of CPC. In January 2003, AMLEAD and Gujarat Law Society have
developed 32 hours certificate course on mediation. The U.S. Educational Foundation
in India (USEFI) had conducted training workshops at Jodhpur, Hyderabad, and
Bombay in June 2003. The first court-annexed mediation center got established at
Chennai High Court on April 1, 2005. After this, many courts annexed mediation
centers got established in various High Courts. Delhi District Courts asked ISDLS to
trained their judges as mediators and established court-annexed mediation centers in
Trial Courts. Karnataka High Court also established a court-annexed meditation center
with the help of ISDLS.
On 2005 Justice Mr R.C. Lahoti, then Chief Justice of India had constituted The
Mediation and Conciliation Project Committee (MCPC for the promotion of
mediation. This committee consists of Supreme Court judges, High Court judges,
advocates, government secretaries and members from NLSA. It had proposed a pilot
project of judicial mediation in Tis Hazari Courts. Based on the success of this project,
the committee had extended the same project in other courts in Delhi and across the
country. Now court-annexed mediation centers are functioning in many trial courts
across the country including Allahabad, Lucknow, Chandigarh, Ahmedabad, Rajkot,
Jamnagar, Surat.22
MCPC has been entrusted the task of providing training to the mediators, trainees,
judges. MCPC has proposed 40 hours of training program coupled with 10 actual
22
Ibid.
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mediations as a requirement for a person to get mediation accreditation from MCPC.

It had conducted 52 mediation training program across the country till 2010. MCPC
has framed a special 20 hours training program for trainers. A person who is an
accredited mediator by MCPC and he has conducted at least 50 mediation is eligible
to attend this training program. 23
Himachal Pradesh High Court has framed a scheme called “mediation Judge” scheme.
This scheme states that a judge who has undergone 30 hours mediation training could
be appointed as “mediation judge” for a district. He can hear the cases which are
referred by other courts. However, he cannot conduct the mediation on the cases which
have been referred from his own court. Further, the “mediation judge” cannot hear the
same dispute in the judicial proceedings in the future.24
2.2.3.1 Differences between court-annexed mediation and private mediation
Court annexed mediation Private mediation
The court shall provide the The private person provides the service
mediation services
It is considered as part and It is not considered as part of the judicial system.

parcel of the judicial system.
The mediators may be a judicial Any person can be a private mediator.

officer or an advocate.
The mediator must have The mediator might have completed mediation
completed MCPC training. training from any renowned institution. 25
2.2.3.4 Difference between Conciliation and Mediation:
23
http://sonitpurjudiciary.gov.in/DLSA/Act,s%20&%20Rule/Mediation_and_Concillation_Pr
oject_Committe0001.pdf
24
Hand book on Mediation, Himachal Pradesh High Court, 2014 available at
https://hphighcourt.nic.in/pdf/handbookonmediation2014.pdfhttp://sonitpurjudiciary.gov.in/D
LSA/Act,s%20&%20Rule/Mediation_and_Concillation_Project_Committe0001.pdf
25
Mediation and Conciliation Project Committee, Mediation Manual of India 2010 available at
https://www.sci.gov.in/pdf/mediation/MT%20MANUAL%20OF%20INDIA.pdf.
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The terms Mediation and Conciliation are used interchangeably by various jurists as
well as various Indian Acts. Across the globe, there is no uniform principal on the
difference between the two dispute resolution mechanisms. Industrial Disputes Act has
stated that Conciliation officers are “charged with the duty of mediating and promoting
settlement of industrial disputes.”26
Henry J. Brown explained that “Mediation is a facilitative process in which disputing

parties engage the assistance of an impartial third party, the mediator, who helps them
to try to arrive at an agreed resolution of their dispute. The mediator has no authority
to make any decisions that are binding on them, but uses certain procedures,
techniques, and skills to help them to negotiate an agreed resolution of their dispute
without adjudication.”27
One of the renowned textbooks on ADR stated that “Mediation is negotiation carried
out with the assistance of a third party. The mediator, in contrast to the arbitrator or
judge, has no power to impose an outcome on disputing parties.”28
Justice M. Jagannadha Rao highlighted that In India Conciliator has wider powers than
a mediator. The conciliator can make a proposal for settlement and he can formulate
and reformulate the terms of settlement of the dispute whereas, the mediator facilitates
the parties to come with settlement.29 He further stated that in the USA, the Conciliator
cannot be a proactive role for the resolution whereas, the mediator plays such a role. 30
He has compared the positions in various countries and finally concluded that the
Indian interpretation of the term “Conciliation” is in accordance with UNCITRAL
Conciliation rules and Japan, UK countries are interpreting the term Conciliation as
the same Indian Interpretation.31 Our research team has agreed to the view of Justice
Jagannadha Rao’s interpretation of the term “Conciliation”.
26
Industrial Disputes Act, 1947, s 4(1).
27
Henry J Brown and Arthur L Marriott, ADR Principles and Practice (2nd edn, Sweet &
Maxwell 1997).
28
Stephen B Goldberg and others, Dispute Resolution (Aspen Publishers 2014).
29
Justice M. Jagannadha Rao, 'CONCEPTS OF CONCILIATION AND MEDIATION AND
THEIR DIFFERENCES' (Lawcommissionofindia.nic.in)
<http://lawcommissionofindia.nic.in/adr_conf/concepts%20med%20Rao%201.pdf> accessed
23 August 2019.
30
Ibid.
31
Ibid.
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There are some Acts mandate the courts to conciliate/mediate their disputes before it
proceeds further hearing of the disputes. Hindu marriage Act mandates the trial court
must try for the reconciliation of the disputants to resolve their dispute amicably before
preceding its hearings. It can adjourn the proceedings about 15 days for the parties to
conciliate the dispute.32 However, the court shall not refer to the following matrimonial
disputes for conciliation.
a. Either of the spouses ceased to be a Hindu

b. Either of the spouses has been incurable of unsound mind
c. Either of the spouses has been suffering from a virulent and incurable form of
leprosy
d. Either of the spouses has been suffering from the general disease in a
communicable form;
e. Either of the spouses has renounced the world by entering any religious order;
f. Either of the spouses has not been heard of as being alive for a period of seven
years. 33
Similarly, The Family Courts Act also encourages the resolution of the matrimonial
dispute through conciliation and mediation.34 The family courts have entrusted the
obligation to look at the possibilities of settlement of disputes by the parties through
conciliation and mediation. The family court shall adjourn the court hearings if there
is any possibility of settlement of the dispute.35 The family court can pass the decree
on the basis of such settlement of the parties. The decree passed by the family court
upon settlement of the parties shall be final and binding and it cannot be challenged
through an appeal. 36
The recently amended Commercial Courts Act contains a chapter on Pre-Institution

Mediation and Settlement which make it mandatory to the disputants before initiation
32
The Hindu Marriage Act 1955, s 23(2).
33
The Hindu Marriage Act 1955, s 23(2) proviso.
34
The preamble of Family Courts Act, 1984 states that the purpose of establishing family courts
for promoting conciliation in matrimonial disputes and ensuring the speedy disposal of the
matrimonial disputes.
35
The Family Courts Act 1984, s 9.
36
The Family Courts Act, 1984 s 19.
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of the suit except there is a requirement of urgent relief from the court.37 The central
government has been given the powers to make rules relating to pre-initiation
mediation.38 The mediation commenced under this Act should be concluded within 3
months from the date of the mediation application filed by the plaintiff. 39 The duration
of the mediation period may be extended further two months with the consent of the
parties. 40 If the disputants have arrived at a settlement in the mediation then, the same
shall be converted into written form and signed by the disputants along with
mediator.41 This settlement agreement shall have the effect of an arbitral award on the
basis of the settlement agreement under section 30 of Arbitration and Conciliation
Act.42 The period which the parties have spent on mediation shall be excluded for the
purpose of calculating the limitation period for the initiation of the suit.43
2.2.4 Lok Adalat:
Before understanding Lok Adalat and its statutory recognition, it is important to look
at the history of Legal Services Authorities Act so that we could get the sense of how
Lok Adalat attain the mandatory ADR referral status. Constitution of India mandates
the state to ensure that the citizens shall not be denied justice because of economic or
other disability. 44
In 1958, the Law Commission of India in its 14th report on “Reform of Judicial
Administration” had strongly advocated the need for rendering legal aid to poor
litigants and categorically stated that' the rendering of legal aid to the poor litigants is
not a minor problem of procedural law but a question of fundamental character'.
37
The Commercial Courts, Commercial Division and Commercial Appellate Division Of High
Courts (Amendment) Act 2018 s 12 A (1).
38
The Commercial Courts, Commercial Division and Commercial Appellate Division of High
Courts (Amendment) Act, 2018 s12 A (2).
39
Courts (Amendment) Act, 2018 s 12 A (3).
40
41
Ibid.
42
43
The Commercial Courts, Commercial Division And Commercial Appellate Division of High
Courts (Amendment) Act, 2018 s 12 A (3) 2nd proviso.
44
Constitution of India, Article 39A.
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In 1972, The government of India had constituted a committee under the Chairmanship
of honorable Mr. V.R. Krishna Iyer, then a Member of the Law Commission was
entrusted the task of possibilities of making available to the weaker sections of the
community and persons of limited means in general and citizens belonging to the
socially and educationally backward class in particular facilities for,
i) Legal advice so as to make them aware of their constitutional and legal rights and
obligations; and
ii) Legal aid in proceedings before Civil, Criminal, and Revenue Courts so as to make
justice more easily available to all sections of the community.
With a view to implementing the report of the above said Committee and the
implementation of its constitutional mandate under article 39A the government of
India had constituted the "Committee for Implementing Legal Aid Schemes (CILAS),
Mr. Justice P.N. Bhagwati was the chairman of this committee. This Committee
formulated a broad pattern of the legal aid program to be set up in the country. It gave
stress on preventive legal aid programme with a view to creating legal awareness
amongst the people. It also suggested dynamic and activist programmes to carry legal
services to the doorsteps of the rural population, to promote community mobilization
and rights enforcement through public interest litigations and other statutes. The
Committee also framed a model scheme for the establishment of State Legal Aid and
Advice Boards, as also, Committees at the High Court, District and taluk levels to cater
legal services to the people at large. In the year 1987, the Legal Services Authorities
Act was enacted by the parliament with a view to provide free and competent legal
services and to ensure opportunity for securing justice to the downtrodden class of the
society.45
As per the powers were given by Legal Services Authorities Act, Taluk legal services
committee, High Court legal services committee, Supreme Court Legal Services
Committee, National legal services authority, state legal services authority, district
legal services authority may organize Lok Adalats as per their convenient place and
time.46 Lok Adalat is supposed to preside over one judicial member (who is a sitting
45
'United India Insurance Co. Ltd Vs Ajay Sinha & Anr on 13 May, 2008' (Indiankanoon.org)
<https://indiankanoon.org/doc/1100992/> accessed 23 August 2019.
46
Legal Services Authorities Act, 1987 s 19(1).
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judge or retired judge) and other members (who has experience in the legal field or
who is a social activist).47 Lok Adalats can hear the pending cases or the cases which
otherwise capable of heard by the court. However, Lok Adalats cannot hear the cases
which are related to non-compoundable offenses.48 Upon the request of both parties or
upon the application of the one-party the court may refer the pending case to Lok
Adalat. The court on its own motion after taking into account the nature of the dispute,
it can refer the pending dispute to Lok Adalat.49
Lok Adalat is an innovative form of ADR mechanism developed by India for resolving
the disputes amicably. Lok Adalat means “people’s court”. Lok Adalat included
conciliation and negotiation methods together for the resolution of disputes. In Lok
Adalat, the retired or sitting judge will help the parties to come with settlement. The
first Lok Adalat was held on March 14, 1982, at Junagarh in Gujarat. Maharashtra
commenced Lok Nyayalaya in 1984. Lok Adalat obtains the statutory recognition
under Legal services authorities Act 1987. Chapter V, sections 18-22, 22A, 22B deal
with Lok Adalat.
Lok Adalat cannot decide the case on merits; it facilitates the parties to come with
settlement.50 Lok Adalat can pass an award on the basis of settlement of the parties
and Lok Adalat’s award become final and binding the parties. 51If the Lok Adalat is
unable to settle the referred case then, it sends back the case to the same court for
further hearings.52 If there is no settlement on the dispute which has reached the Lok
Adalat at the first instance then, Lok Adalat must advise the parties to approach
appropriate court for getting their remedies. 53
Though Legal Services Authorities Act contained an overriding provision, the Trial
Courts were encountered with the following difficulties Prior to the enactment of
section 89of CPC,-
47
48
49
50
51
Legal Services Authorities Act, 1985 s 21.
52
53
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i) Whether the pending disputes can be referred to Lok Adalat by the Court on its own
motion or not?
ii) Whether the consent of all parties was necessary or not for the Lok Adalat referral by
a Civil Court?
In Venkatesh v. Oriental Insurance Co. Ltd.,54 Karnataka High Court had given the
affirmative answer to these questions in the following words,-
“a Court can suo-moto or at the request of even one of the parties, refer the case to the
Lok Adalat provided that it is done after giving a hearing to all parties and it is satisfied
that there are chances of settlement or that the case is a fit one to be taken cognizance
by the Lok Adalat, and records such satisfaction. In fact, we may say that Courts owe
a duty to examine all cases to find out whether they are fit cases for reference to Lok
Adalats. If 8 to 10 years old cases are pending in a Court and if cases which are 3 or 4
years old have no chance of being taken up for trial in the immediate near future, there
is no reason why a conciliation should not be attempted in such cases, by reference to
Lok Adalat. In fact, with the establishment of permanent Lok Adalats, there is no
reason why the Court should not, at the time of framing issues, apply its mind whether
the case is a fit case for reference to Lok Adalat and if found fit, after giving a hearing
to the parties refer it to Lok Adalat. The Bar and Bench owe a duty to identify these
cases which deserve negotiated settlement and settle such cases. The Lok Adalat
movement under the Act will become a success only when all types of cases, and not
only motor accident cases and petty cases, are settled by conciliation.” 55
In Punjab National Bank v. Lakshmichand Rai,56 after the detailed analysis of the
Legal Services Authorities Act and section 96 of CPC, High Court of Madhya Pradesh
held that “Lok Adalat is conducted under an independent enactment and once the
award is made by a Lok Adalat the right of appeal shall be governed by the provisions
of the Legal Services Authorities Act. When it has been specifically barred under
provisions of Section 21(2), no appeal can be filed against the award under Section 96
of CPC. This case was decided by the High Court before the implementation of section
54
'H V Venkatesh Vs Oriental Insurance Company Limited And Ors - Citation 374947 - Court
Judgment Legalcrystal' (Legalcrystal.com) <https://www.legalcrystal.com/case/374947/h-v-
venkatesh-vs-oriental-insurance> accessed 23 August 2019.
55
Ibid.
56
AIR 2000 MP 301.
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89 of CPC.”57 In this case, both parties had agreed to refer their pending recovery debt
dispute to Lok Adalat. Upon the request, the additional district judge allowed the
parties to refer their dispute to Lok Adalat and the Lok Adalat had passed an award
upon settlement arrangement of the parties. Later, one of the party had challenged the
validity of such compromise award by way of an appeal under section 96 of CPC. 58
In Kamal Mehta v. General Manager,59 Rajasthan Roadways Transport Corporation,

Punjab and Haryana High Court observed that Lok Adalat can pass an award in a
dispute upon the basis of the compromise between the parties; it cannot transgression
the powers of the court and pass an award on merits. As per the Legal Services
Authorities Act, Lok Adalat award become final and binding; however, if the award is
not passed on the compromise then, it does not attain finality. The High Court further
held that the Legal Services Authorities Act does not specify the remedy against the
Lok Adalat award especially if there is any objection against such award.
In Parmod vs Jagbir Singh And Ors, 60 Punjab and Haryana High Court held that the
aggrieved person of the Lok Adalat award cannot invoke section 151 of CPC for
challenging the award; he can invoke supervisory powers of High Court under article
227 of Indian Constitution for challenging the Lok Adalat award.
In State of Punjab & Anr. Vs. Jalour Singh, Supreme Court explained the remedy
which is available to the aggrieved party of a Lok Adalat award in the following words-
“It is true that where an award is made by the Lok Adalat in terms of a settlement
arrived at between the parties which are duly signed by parties and annexed to the
award of the Lok Adalat, it becomes final and binding on the parties to settlement and
becomes executable as if it is a decree of a civil court. And no appeal lies against it to
any court. If any party wants to challenge such an award based on settlement, it can be
done only by filing a petition under Article 226 and/or Article 227 of the Constitution,
that too on very limited grounds. But where no compromise or settlement is signed by
the parties and the order of the Lok Adalat does not refer to any settlement. But directs
57
Ibid.
58
Ibid.
59
Kamal Mehta v General Manager, Rajasthan Roadways Transport Corporation and Anr.,
FAO No. 798 of 1999.
60
Parmod v Jagbir Singh And Ors, [2003] 133 PLR 365.
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the respondent to either make the payment if it agrees to the order or approach the
High Court for disposal of appeal on merits. If it does not agree. Is not an award of the
Lok Adalat. The question of challenging such an order in a petition under Article 227
does not arise. As already noticed. In such a situation. the high court ought to have
heard and disposed of the appeal on merits.”61
In this case, a motor vehicle claim appeal was pending before the High Court got
settled through Lok Adalat by way of compromise. Later, one of the party wanted to
challenge the Lok Adalat award under article 226/227. However, the High Court had
refused to hear the case. Supreme Court had remanded the case back to the High Court
for its disposal. 62
Our research team would like to highlight the anomalies still prevailing over with
regards to challenging the Lok Adalat’s award in spite of the Supreme Court’s
precedent. In Bharvagi Constructions v Kothakapu Muthyam Reddy63 case, A Lok
Adalat award got challenged before an additional district judge by way of fresh suit.
In this case, the plaintiffs and defendants had entered into a compromise arrangement
in a pending agreement of sale dispute. The Lok Adalat had passed an award on the
basis of the compromise agreement between the parties. Later, some of the parties
would like to challenge the Lok Adalat award since some of the Defendants had
misrepresented the plaintiffs and they had taken more land from them because of their
illiteracy. The plaintiffs had filed declaratory suit for challenging the Lok Adalat award
was illegal. The additional district judge had rejected the plaint on the ground that this
suit was impliedly barred by Law under order 7, rule 11(d) of CPC and asked the
plaintiffs to approach High Court under 226/227 for getting suitable remedy. Being
aggrieved by this decision, the plaintiffs had approached the High Court of Andhra
Pradesh. Andhra High Court had reversed the trial court’s decision and remanded the
case to the trial court for its fresh adjudication. The defendants of the suit had
approached the Supreme Court for challenging the High Court’s decision. Supreme
Court held that Lok Adalat award cannot be challenged by way of the fresh suit before
61
State of Punjab & Anr. v Jalour Singh &Ors [2008] 2 SCC 660.
62
Ibid.
63
Bharvagi Constructions & Anr v Kothakapu Muthyam Reddy & Ors. (Civil Appeal No.11345
OF 2017).
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the ordinary Civil court and it can be challenged by way of a writ under article 226/227
before the High Court and restored the trial court’s decision. Supreme Court asked the
plaintiff/Respondents to file a writ petition before the High Court for challenging the
legality of Lok Adalat’s award. This case took at least 10 years for finding out the
suitable forum and appropriate provision/mechanism in which a Lok Adalat award can
be challenged.
In Smt. Soni Kumari v Sri Akhand Pratap Singh, Lok Adalat passed a decree on the
basis of the compromised deed of the parties on Divorce. Later, the wife filed an appeal
before the High Court for challenging the Lok Adalat decree. She contended that the
procedure lay down in Family Courts Act and Legal Services Authorities Act were not
followed and she had been coerced to give her consent for the compromise. However,
the High Court dismissed the appeal and stated that Lok Adalat award cannot be
challenged through appeal; it can be challenged through writ under article 226/227 of
Indian Constitution, that too in very limited grounds. 64
Since, Section 21 of Legal Services Authorities Act states that “Every award of Lok
Adalat shall be deemed to be a decree of a Civil Court or, as the case may be, an order
of any other Court” The following ambiguity posed by some people about the nature
of Lok Adalat’s award-
i) when a criminal case has been referred to Lok Adalat by the criminal court and the
Lok Adalat has passed an award then, whether that award is considered as a decree of
civil court or not.
ii) When the criminal court has referred the matter to Lok Adalat and the dispute got
resolved through Lok Adalat award then, what is the role of the criminal court which
has referred that case?
iii) What is the remedy available to the Lok Adalat award holder when the other party fails
to comply with the terms of the award especially if the award is arising out of a criminal
case?
64
Smt. Soni Kumari v Sri Akhand Pratap Sing, Allahabad HC, 2018 available at
https://indiankanoon.org/doc/4312893/.
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In K.N. Govindan Kutty Menon vs C.D. Shaji,65 Supreme Court has come across a
question Whether the magistrate court’s referral of a case which falls under section
138 Negotiable Instruments Act and the award passed by the Lok Adalat is considered
as Decree of the civil court and executable by the civil court or not. In this case, a
magistrate court had referred a 138 Negotiable Instruments Act case to the Lok Adalat.
The Lok Adalat passed the award on the basis of the agreement of the parties. Later,
the award debtor had not complied with the award; hence, the award holder had filed
an execution petition before the principal Munsif court. However, the Munsif court
had rejected the execution petition stating that Lok Adalat’s award on section 138 of
Negotiable Instruments Act was not a decree. High Court of Kerala had upheld the
view of Munsif Court. Later, he approached the Supreme Court under a special leave
petition. Supreme Court directed the Munsif Court (execution court) to execution
petition and proceed further.66
In this case, the Supreme Court had made the following observations-
“There is no restriction on the power of the Lok Adalat to pass an award based on the
compromise arrived at between the parties in respect of cases referred to by various
Courts (both civil and criminal), Tribunals, Family court, Rent Control Court,
Consumer Redressal Forum, Motor Accidents Claims Tribunal and other Forums of
similar nature. Even if a matter is referred by a criminal court under Section 138 of the
Negotiable Instruments Act, 1881 and by virtue of the deeming provisions, the award
passed by the Lok Adalat based on a compromise has to be treated as a decree capable
of execution by a civil court.”
Prior to the Supreme Court’s decision in the above case, there were some High Court’s
decisions in the same line. In Subhash NarasappaMangrule (M/S) and Others vs.
Sidramappa Jagdevappa Unnad, Bombay High Court held that Lok Adalat’s award
passed in Cheque dishonor case is considered as civil court decree and it can be
executable under Civil Procedure Code.67
65
K.N. Govindan Kutty Menon v C.D. Shaji, SC, 2011. Available at Indian Kanoon -
http://indiankanoon.org/doc/236954039/ 1.
66
Ibid.
67
Subhash Narasappa Mangrule (M/S) and Others v Sidramappa Jagdevappa Unnad, [2009] (3)
Mh.L.J. 857.
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In M/s Valarmathi Oil Industries & Anr. vs. M/s Saradhi Ginning Factory,68 Madras
High Court held that once Lok Adalat passed an award in the criminal referral case
then the magistrate (criminal referral court) become functus officio and it cannot hear
the case further. The award holder can file an execution petition before the civil court
for getting award amount. In this case, a magistrate court had imposed one-year
imprisonment to the accused since he had not complied with the award given by Lok
Adalat in a cheque dishonor case under section 138 of Negotiable Instruments Act.
The accused had challenged this decision before the Sessions Court. The session’s
court had suspended the sentence for some period and asked the accused to deposit the
award amount before the trial (magistrate) court within that period. It further stated
that if the accused failed to deposit the amount then the suspension of a sentence
automatically become cancelled. Being aggrieved by this decision, the accused had
filed a criminal revision petition before the Madras High Court. The High Court set
aside the decisions of the sessions court and magistrate court.69
Lok Adalats can help the parties for the speedy disposal of the cases however, it is
equally essential that Lok Adalat awards are supposed to give adequate legal justice to
the disputants. In the name of speedy disposal, legal rights of the parties should not be
compromised. The presiding officer of the Lok Adalat must ensure that the Lok
Adalat’s award shall do not compromise the legal rights of the parties, especially the
rights of poor and indigenous people.
In Manju Gupta vs National Insurance Co. Ltd.,70 the Allahabad High Court Had
taken suo moto cognizance of an award passed by Lok Adalat on an apparent error and
grave injustice in a motor vehicle claim. In this case, a 3 years old child was met with
an accident and suffered some permanent disability. The child’s father made a claim
of 2,20,000 before the Motor Vehicles Claims Tribunal. The matter was referred to
Lok Adalat for its settlement. Finally, the Lok Adalat passed the claim of 30,000 on
the basis of the settlement agreement between the parties. Later, this award was
criticized because of non-meritorious and grave injustice to the claimant. High Court
found that the learned 4th Additional District Judge was the presiding judge of the
68
M/s Valarmathi Oil Industries & Anr. v M/s Saradhi Ginning Factory, AIR [2009] Madras
180.
69
Ibid.
70
Manju Gupta v National Insurance Co. Ltd. [1994] ACC 242, 1994 ACJ 1036.
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claim petition as well as the Lok Adalat proceedings and he had failed to taken care of
the legal obligation enshrined under order 32, rule 7 that the court must ensure that
minor’s interest should be protected. The High Court further observed that the
compensation amount (30,000) was not adequate for a minor child. The High Court
had enhanced the compensation as 1,10,000. While delivering this judgment, the
Allahabad High Court had made the following observation in this case-
“The purpose of Lok Adalat no doubt is to settle claims and disputes between the
parties expeditiously, but at the same time, the court should not forget its obligation
under law to protect the interest of the parties, especially the claims of minors and
persons of unsound mind. In fact, the court should keep a watch while making
settlement of claims in Lok Adalats. It cannot be lost sight of that a litigant under
pressure of time and money spent in courts easily succumbs to the pressure and agrees
to the small amounts which may not be adequate to compensate the actual loss
suffered. The court should keep a watch that no such pressure prevails on a litigant.
This responsibility becomes heavier when the court or Tribunal is dealing with cases
of minors or persons of unsound mind. In Lok Adalats in the name of speedy justice,
the court should not sacrifice the real cause of justice for which confidence has been
reposed in them by the society.”
NLSA has made a lot of initiation for the promotion of Lok Adalat. National level Lok
Adalat has been organized in every month for a particular subject matter across the
country. Now mobile Lok Adalats are organized in various parts of the country at
regular intervals. 71 As on September 2015, 15.14 lakhs, Lok Adalats have been
organized in India since its inception and there are about 8.25 crore cases have been
settled through this mechanism. 72 Till 2017, about 1,76,196 Lok Adalats were
conducted in the state of Gujarat and there were 7955142 disputes got resolved
including 224,549 disputes related to motor vehicle claims by Lok Adalat.73
71
https://nalsa.gov.in/lok-Adalat.
72
https://nalsa.gov.in/lok-Adalat.
73
https://nalsa.gov.in/sites/default/files/document/STATEMENT%20SHOWNG%20THE%20
NUMBER%20OF%20LOK%20ADALATS%20HELD%20BY%20STATE%20LEGAL%20
SERVICES%20AUTHORITIES%20UNDER%20LEGAL%20SERVICES%20AUTHORITI
ES%20ACT,%201987%20AND%20CASES%20SETTLED%20SINCE%20INCEPTION%2
0(AS%20ON%2030.06.2017)..pdf
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2.2.5 Permanent Lok Adalat:
During the second annual state legal services authorities meet 1999, Former Chief
Justice Dr. A.S. Anand airing stated that “There will be no harm if Legal Services
Authorities Act is suitably amended to provide that in case, in a matter before it, the
Judges of the Lok Adalats are satisfied that one of the parties is unreasonably opposing
a reasonable settlement and has no valid defense whatsoever against the claim of the
opposite party, they may pass an award on the basis of the materials before them
without the consent of one or more parties. It may also be provided that against such
awards, there would be one appeal to the court to which the appeal would have gone
if a court had decided the matter. This course, I think, would give relief to a very large
number of litigants coming to Lok Adalats at the pre-litigation stage as well as in
pending matters.”74
The Indian government has amended the Legal Services authorities Act in 2002 and
inserted a new institution called permanent Lok Adalat. The permanent Lok Adalat
can hear the disputes relating to public utility services like transportation, electricity,
postal services, telecommunication services, hospital, and dispensary services. Section
22A and 22B of Legal Services Authorities Act gives the powers to union government
as well as state government to include any other services as “Public Utility Services”
through notification. 75
The permanent Lok Adalat is presided over by the chairman and two members. The
chairman must be a retired or sitting district judge or additional district judge or who
has a higher rank than the district judge. The other two members must have the
experience in dealing with public utility services and they are appointed by the central
government or state government as the case may be after consulting with the respective
legal services authorities. 76
Either party can approach permanent Lok Adalat for the resolution of their dispute if
the dispute is related to the public utility services as mentioned in section 22A and
notified by the government. Whenever a dispute is brought before the Lok Adalat, the
74
Rebecca Furtado, 'Permanent Lok Adalats- A Critical Study - Ipleaders' (iPleaders, 2016)
<https://blog.ipleaders.in/permanent-lok-adalats-critical-study/> accessed 23 August 2019.
75
Legal Services Authorities Act 1987 s 22A(b) and 22B(1).
76
Legal Services Authorities Act 1987 s 22B.
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other forum cannot hear the same case until the time Lok Adalat complete its
proceedings.77 However, Lok Adalat cannot hear the public utility services related
disputes if the pecuniary value of the dispute exceeds INR 10 Lakhs. 78
At the first instance, Lok Adalat must try to resolve the case through conciliation; if
there is no settlement then, it can pass an award on the merits of the case.79 Permanent
Lok Adalat’s award is considered as a decree of the court and it is final and binding
upon the parties. 80 However, if there is any grave injustice then, the award of
permanent Lok Adalat can be challenged before the constitutional courts. NLSA has
stated that as on 31/1/2016, there are about 239 permanent Lok Adalats are functioning
across the country. And the permanent Lok Adalats have settled 1, 03,559 cases.81
Supreme Court observed the peculiar adjudicatory role of the Permanent Lok Adalat
in the following words-
“It must exercise its power with due care and caution. It must not give an impression
to any of the disputants that it from the very beginning has an adjudicatory role to play
in relation to its jurisdiction without going into the statutory provisions and restrictions
imposed thereunder”.82
In another case, the Supreme Court stated that Permanent Lok Adalat is not a Court
and it is a special tribunal constituted under the Legal Services Authorities Act. Hence
contractual exclusive jurisdiction clause does not bar the Permanent Lok Adalat to hear
the dispute.83
The finality of the Permanent Lok Adalat is still uncertain because of the following
reasons-
i) Section 22E does not expressly prohibit appeal against the Permanent Lok Adalat’s
award; it only declares that finality of the award.
77
Legal Services Authorities Act 1987 s 22C (1).
78
Ibid.
79
Legal Services Authorities Act 1987 s 22C (8).
80
Legal Services Authorities Act 1987 s 22E.
81
https://nalsa.gov.in/content/permanent-lok-Adalat.
82
United India Insurance Co. Ltd v Ajay Sinha and another, (SC) 2008. Available at
https://indiankanoon.org/doc/1100992/.
83
Inter Globe Aviation Ltd v. N. Satchidanand, [2011] 7 SCC 463.
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ii) Permanent Lok Adalat can take a decision on merits and that decision can be taken by
majority members of the tribunal. Hence, there may be a possibility that the non-
judicial members can override the decision of the judicial member.
iii) Since the appeal is a remedy available to all the disputants in other forums; hence, the
same cannot be restricted in permanent Lok Adalat award.
iv) There may be possibilities that service providers of public utility services, compelled
the consumers to resolve their dispute through Permanent Lok Adalat since Permanent
Lok Adalat can hear the dispute even one of the party has approached. It indirectly
curtails the right of the consumer to approach consumer forum. 84
Supreme Court has looked into these criticisms and upheld the constitutionality of the
Permanent Lok Adalat in the following words,-
“It is quite obvious that the effort of the legislature is to decrease the workload in the
Courts by resorting to alternative disputes resolution. Lok Adalat is a mode of dispute
resolution which has been in vogue for over two decades. Hundreds of thousands of
cases have been settled through this mechanism and is undisputedly a fast means of
the dispensation of justice.
The litigation is brought to a quick end with no further appeals or anguish to the
litigants. The constitution of the permanent Lok Adalats mechanism contemplates the
judicial officer or a retired judicial officer being there along with other persons having
adequate experience in the public utility services.
We do not find any constitutional infirmity in the said legislation. The act ensures that
justice will be available to the litigant speedily and impartially. We do emphasize that
the persons who are appointed on the Permanent Lok Adalats should be a person of
integrity and adequate experience. Appropriate rules, inter alia in this regard, no doubt
will have to be framed, if not already in place. We upheld the validity of the said Act
and hope the Permanent Lok Adalats will be set up at an early date. The Lok Adalats
are enacted to primarily bring about settlement amongst the parties. The parties are
normally required to be present in person and since the impugned provisions are in the
84
'Bar Council of India Vs Union of India on 3 August, 2012' (Indiankanoon.org)
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interest of the litigating public, the Lok Adalats shall perform their duties and will
function; even if members of the Bar choose not to appear.”85
Justice K.A. Abdul Gafoor stated that appeal is permissible against the award of
Permanent Lok Adalat since Legal Services Authorities Act does not expressly
prohibit the appeal of Permanent Lok Adalat award.86 However, this interpretation
may not suffice since the Legal Services Authorities amendment Act has stated that
Lok Adalat includes ‘permanent Lok Adalat also”.
Our research team had looked into some of the peculiar cases in which the Permanent
Lok Adalat’s awards had been objected by the Supreme Court. Our team believed that
it is important to analyze these decisions so that we would able to draw an analysis of
the applicability of section 89 CPC referral to PLA.
In United India Insurance Co. Ltd v Ajay Sinha,87 An insurance policy had covered
burglary risk of a Godown. The insured asked the insurer to compensate for his loss
caused by burglary. However, the insurer repudiated the claim on the reason that the
insured might have involved in the burglary. The insured approached the consumer
forum for redressing his claim. However, the consumer forum had refused to hear the
claim since there was a criminal element involved in this case and the dispute was
related to a commercial transaction. Meanwhile, the insured approached permanent
Lok Adalat for resolving his insurance claim dispute. The PLA had passed an award
in favour of the insured. The insurer had challenged this award before the High Court.
The single Bench and Division Bench of the High Court had taken different views.
Later, this case had reached to Supreme Court. The Supreme Court stated that the
Permanent Lok Adalat had passed the award beyond its jurisdiction.
In Inter Globe Aviation Ltd v. N. Satchidananda,88 SC set aside the Permanent Lok
Adalat’s award on non-appreciation of Law. In this case, a passenger was boarded on
85
'S.N Pandey V. Union Of India And Another | Writ Petition (C) No. 543 Of 2002 | Judgment
| Law | Casemine' (Casemine.com)
<https://www.casemine.com/judgement/in/56ea9622607dba382a0794f2> accessed 23 August
2019.
86
Justice K.A. Abdul Gafoor, 'Eastern Book Company - Practical Lawyer' (Ebc-india.com)
<https://www.ebc-india.com/lawyer/articles/2003v5a8.htm> accessed 23 August 2019.
87
'United India Insurance Co.Ltd Vs Ajay Sinha & Anr On 13 May, 2008' (Indiankanoon.org)
88
Supra note 83.
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Indigo flight. He was travelling from Delhi to Hyderabad. The flight got delayed about
5 hours and got cancelled due to bad weather. Later, the passengers were given the
option of choosing other flight/refund of flight ticket or rescheduled departure of the
same flight. The passenger had chosen to opt rescheduled departure as a result, he had
to wait about 7 hours. Because he suffered discomforts and he was not given food by
the flight crew. Later, he had filed a case before Hyderabad Permanent Lok Adalat for
deficiency in service and asked Damages and compensation from the Indigo Airline
for the delay and other deficiency in services. The Lok Adalat had awarded 1000
compensation to the passenger whereas, the airline had challenged this award before
the High Court. The High Court upheld the Permanent Lok Adalat award.
2.2.5.1 Difference between Lok Adalat and permanent Lok Adalat:
Subject matter Lok Adalat Permanent Lok Adalat
Establishment It is temporary in body It is a permanent institution
Nature of It can hear all civil disputes and It can hear only public utility
disputes other disputes except disputes services related to disputes.
on non-compoundable fence.
Pecuniary limit It can hear dispute which is It can hear the public utility
civil and compoundable in services related disputes if
nature irrespective of the value of the claim is of
pecuniary value of the dispute INR 10 Lakh and below.
Decision It can only pass an award on the It can pass an award on the
making basis of settlement made by the merits of the dispute if the
parties. conciliation fails.
The finality of The award passed by the Lok The aggrieved party can
the award Adalat is final and binding the challenge the award of
parties. In general, it cannot be permanent Lok Adalat in
challenged. courts.
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CHAPTER III
SALIENT FEATURES OF SECTION 89 OF

CIVIL PROCEDURE CODE
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CHAPTER III
SALIENT FEATURES OF SECTION 89 OF CIVIL PROCEDURE

CODE
“Discourage litigation. Persuade your clients to compromise, whenever you can.

Point out to them the nominal winner is often a real loser; in fees, expenses and
waste of time. As a peace-maker, the lawyer has a superior opportunity of being
a good person.”
Abraham Lincoln89
3.1 History of section 89 of CPC
As explained earlier, the old section 89 of CPC contain the provision for the referral
of the pending dispute to arbitration by courts. However, this section got redundant by
the arbitration Act 1940. After Independence, India has become the signatory of
UNCITRAL model law on arbitration as well as conciliation. Further, the Legal
Services Authorities Act has provided an alternate forum called Lok Adalat for the
resolution of disputes. However, if the parties wish to apt these alternative dispute
resolution mechanism then, they must agree on themselves and refer the same to these
forums. The courts have not given the option of referring pending disputes through
any form of ADR for the resolution unless the parties themselves volunteers.
Malimath Committee recommended that there should be an obligation of the court to

refer the pending dispute after framing of issues for settlement to arbitration,
mediation, judicial settlement or Lok Adalat; if there is no settlement of the dispute
through any one of the ADR mechanisms then the court continues the case. 90 The
Parliamentary Standing Committee on Home Affairs in its 49th Report (1998),
89
'Abraham Lincoln's Notes For A Law Lecture' (Abrahamlincolnonline.org)
<http://www.abrahamlincolnonline.org/lincoln/speeches/lawlect.htm> accessed 23 August
2019.
90
Justice P. V. Reddi, 'Amendment Of Section 89 Of The Code Of Civil Procedure, 1908 And
Allied Provisions' (GOVERNMENT OF INDIA, LAW COMMISSION OF INDIA 2011)
<http://lawcommissionofindia.nic.in/reports/report238.pdf> accessed 23 August 2019.\
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accepted the proposal for the referral of pending disputes to arbitration, conciliation,
mediation, and judicial settlement.91&92
Justice R.V. Raveendran and K.L. Manjunath explained the importance of ADR and
mandatory ADR referral of disputes in the following words-
“With the gradual growth in the number of laws and number of litigations, without a
proportionate increase in the number of Courts, a stage has reached where the Courts
are choked with cases. Delay has now virtually become a part of the judicial process.
It has become quite common for civil disputes, in particular litigations involving
partitions, evictions, and specific performance to be fought for several decades,
through a hierarchy of Courts. In commercial litigation, the delay can destroy
businesses. In family disputes, the delay can destroy physical and mental health turning
litigants into nervous wrecks. Long pendency leads to frustration and desperation. The
delay, uncertainty about the final outcome, changes in-laws during the pendency of the
cases, and the expenditure of time, energy and money during the period of litigation,
take their toll on the patience of litigants and erode the confidence in the rule of law
and the justice delivery system. When memories of litigation tend to be unpleasant and
harsh, there is a tendency on the part of the litigant to avoid approaching the Courts,
for relief, but seek remedy outside the legal framework. A landlord who wants
possession from a tenant, knowing that litigation may take years, thinks of engaging
the services of musclemen to evict the tenant. It is not uncommon for moneylenders,
and even Banks, to entrust debt collection to dubious agencies, to coerce and persuade
debtors, not always by lawful means, to recover the amount so due. Though well-aware
that such methods are illegal, costly and risky, more and more persons are tempted to
have recourse to illegal methods, thinking that results are likely to be swift, decisive
and effective, without realizing their pitfalls and the effect on orderly society. In this
background, it became necessary to seriously consider the need to encourage
alternative dispute resolution methods.”93
91
Ibid.
92
85th Report Law’s Delays: Arrears In Courts Parliamentary Standing Committee on Home
Affairs, 2001.
93
'H V Venkatesh Vs Oriental Insurance Company Limited And Ors - Citation 374947 - Court
Judgment | Legalcrystal' (Legalcrystal.com) <https://www.legalcrystal.com/case/374947/h-v-
venkatesh-vs-oriental-insurance> accessed 23 August 2019.
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3.2 Mandatory ADR referral of disputes and its usage in various countries:
As discussed, based on the success stories of various countries, our country has
adopted various new ADR mechanisms and mandatory use of ADR under section 89
Of CPC. the modern mandatory ADR referral has started in the US in the 1970s.94
Conciliation project of Himachal Pradesh High Court (disposal of pending cases
through Conciliation and pre-trial conciliation for fresh cases) was based on the
mediation proceedings followed in Canada & Michigan (USA).95 Based on the success
of this project along with the difficulties, the Law Commission of India has made
various recommendations in the 13th report and 77th report and urged all states to
follow the same. Later, this model got expanded and included all other ADR referrals
under section 89 of CPC.
The mandatory mediation under the Commercial Courts Act also derived from the
success stories of various countries. Italy has successfully implemented mandatory
mediation in commercial disputes. Under Italian Law, litigants will not have direct
access to the Italian courts if they cannot prove that they have attended an initial
mediation meeting. Lithuania, Luxembourg, United Kingdom, Ireland also use this
model for a certain category of disputes. 96
3.3 Bare provision of section 89 of CPC:
Section 89-Settlement of disputes outside the courts-
(1) Where it appears to the Court that there exist elements of a settlement which may
be acceptable to the parties, the Court shall formulate the terms of settlement and give
them to the parties for their observations and after receiving the observations of the
94
T. B. MAIYAKI and ROBERT UDUAK V, Adr: An Appropriate Substitute To Litigation In
The 21st Century. Available at
https://www.academia.edu/34551870/ADR_AN_APPROPRIATE_SUBSTITUTE_TO_LITI
GATION_IN_THE_21_ST_CENTURY.
95
Aditi Bhargava, Conciliation: An Effective Mode Of Alternative Dispute Resolution System.
Available at http://asiapacific.ccinternational.in/wp-content/uploads/2017/04/Aditi-
Bhargava.pdf.
96
Shantha Chellapa and Tara Ollapally, 'A Boost To Effective And Efficient Dispute
Resolution In India -Bar & Bench' (Bar & Bench, 2018) <https://barandbench.com/mandatory-
mediation-commercial-courts-act/> accessed 23 August 2019.
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parties, the Court may reformulate the terms of a possible settlement and refer the same
for –
(a) Arbitration;
(b) Conciliation;
(c) Judicial settlement including settlement through Lok Adalat; or
(d) Mediation.
(2). where a dispute has been referred –
(a). for arbitration or conciliation, the provisions of the Arbitration and Conciliation
Act, 1996 shall apply as if the proceedings for arbitration or conciliation were referred
for settlement under the provisions of that Act;
(b). to Lok Adalat, the Court shall refer the same to the Lok Adalat in accordance with
the provisions of sub-section (1) of section 20 of the Legal Services Authority Act,
1987 (39 of 1987) and all other provisions of that Act shall apply in respect of the
dispute so-referred to the Lok Adalat;
(c). for judicial settlement, the Court shall refer the same to a suitable institution or
person and such institution or person shall be deemed to be a Lok Adalat and all the
provisions of the Legal Services Authority Act, 1987 (39 of 1987) shall apply as if the
dispute were referred to a Lok Adalat under the provisions of that Act;
(d). for mediation, the Court shall effect a compromise between the parties and shall
follow such procedure as may be prescribed.”
Order 10 Rule 1A-Direction of the Court to opt for any one mode of alternative
dispute resolution-After recording the admissions and denials, the Court shall direct
the parties to the suit to opt either mode of settlement outside the Court as specified in
sub-section (1) of section 89. On the option of the parties, the Court shall fix the date
of appearance before such forum or authority as may be opted by the parties.
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Order 10 Rule 1B-Appearance before the conciliatory forum or authority-Where

a suit is referred under rule 1A, the parties shall appear before such forum or authority
for conciliation of the suit.
Order 10 Rule 1C-Appearance before the Court consequent to the failure of

efforts of conciliation-Where a suit is referred under rule 1A and the presiding officer
of conciliation forum or authority is satisfied that it would not be proper in the interest
of justice to proceed with the matter further, then, it shall refer the matter again to the
Court and direct the parties to appear before the Court on the date fixed by it.”
3.4 Lacuna in section 89 of CPC:
Though this section has been inserted for the purpose of reducing the pending cases
and disposal of cases in a quick and efficient manner still, there are uncertainty exists
in the section itself. Section 89 of CPC mandate the judge to refer the pending case to
any form of ADR as he may think fit. However, if we go by the plain meaning of
section 89 then, the trial court should frame settlement arrangement and the referred
forum simply sit and accept the same. Supreme court looked on the drafting errors in
the section and stated that section 89 referral is “Trial Judge's nightmare. Supreme
court also highlighted that section 89 of CPC has the following defects.
a) Role of the judge with regards to the referral of the dispute and recording of settlement.
b) Court’s obligation under section 89 of CPC and mandatory referral of the dispute to
any form of ADR.
c) Deciding appropriate ADR for the resolution of the Dispute.
d) There is no clear-cut definition/explanation about different types of ADRs. 97
e) Inclusion of another new form of ADR:
3.4.1 Role of the judge with regards to the referral of the dispute and recording
of settlement:
the literal meaning of section 89, mandates the courts to formulate the terms of
settlement and give to the parties for their observation and refer it to any ADR
institution for the finalization. Which has created some anomalies could arise. If the
97
‘M/S. Afcons Infra. Ltd. & Anr v M/S Cherian Varkey Constn ... On 26 July, 2010'
(Indiankanoon.org) <https://indiankanoon.org/doc/1875345/> accessed 23 August 2019.
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court formulates the terms of settlement then the purpose of referring the dispute to an
ADR mechanism becomes meaningless as that ADR institution supposed to accept the
terms of settlement given by the court.
In Salem Advocate Bar Association case, Supreme Court has observed that “A doubt
has been expressed in relation to clause (d) of Section 89(2) of the Code on the question
as to finalization of the terms of the compromise. The question is whether the terms of
the compromise are to be finalized by or before the mediator or by or before the Court.
It is evident that all the four alternatives, namely, arbitration, conciliation, judicial
settlement including settlement through the Lok Adalat and mediation are meant to be
the action of persons or institutions outside the Court and not before the Court. Order
10 Rule 1-C speaks of the ‘Conciliation Forum’ referring back the dispute to the Court.
In fact, the Court is not involved in the actual mediation/conciliation. Clause (d) of
Section 89(2) only means that when mediation succeeds and parties agree to the terms
of settlement, the mediator will report to the Court and the Court, after giving notice
and hearing to the parties, ‘effect’ the compromise and pass a decree in accordance
with the terms of settlement accepted by the parties. Further, in this view, there is no
question of the Court, which refers the matter to mediation/conciliation being debarred
from hearing the matter where settlement is not arrived at. The judge who makes the
reference only considers the limited question as to whether there are reasonable
grounds to expect that there will be a settlement, and on that ground, he cannot be
treated to be disqualified to try the suit afterwards if no settlement is arrived at between
the parties.”98
It is also evident that the words “the Court shall formulate the terms of settlement and
give them to the parties for their observations and after receiving the observations of
the parties, the Court may reformulate the terms of a possible settlement” as similar to
conciliator’s powers mentioned under Arbitration and Conciliation Act.99 Even some
of Law Commission of India reports have deployed in similar sentences for explaining
various ADR mechanisms including conciliation and mediation.
98
Salem Advocate Bar Association, T.N. v Union of India [2005] 6 SCC 344.
99
Arbitration and Conciliation Act 1996 s 73.
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Justice Raveendran has explained the drafting error of clause 1 of section 89 in the
following words-
“If sub-section (1) of Section 89 is to be literally followed, every Trial Judge before
framing issues, is required to ascertain whether there exist any elements of settlement
which may be acceptable to the parties, formulate the terms of settlement, give them
to parties for observations and then reformulate the terms of a possible settlement
before referring it to arbitration, conciliation, judicial settlement, Lok Adalat or
mediation. There is nothing that is left to be done by the alternative dispute resolution
forum. If all these have to be done by the trial court before referring the parties to
alternative dispute resolution processes, the court itself may as well proceed to record
settlement as nothing more is required to be done, as a Judge cannot do these unless
he acts as a conciliator or mediator and holds detailed discussions and negotiations
running into hours.”
As per Supreme Court’s interpretation, the court shall refer the summary of dispute to
the ADR institution and if there is any settlement got arisen through mediation or
Conciliation then, then the same settlement shall be communicated to the court from
which the referral has been made and the shall pronounce the judgment on basis of
such settlement. Law Commission of India in its 238th report has incorporated the same
suggestion and recommended the following amendment in the section-
“Where it appears to the court, having regard to the nature of the dispute involved in
the suit or another proceeding that the dispute is fit to be settled by one of the non-
adjudicatory alternative dispute resolution processes, namely, conciliation, judicial
settlement, settlement through Lok Adalat or mediation the court shall, preferably
before framing the issues, record its opinion and direct the parties to attempt the
resolution of dispute through one of the said processes which the parties prefer or the
court determines.”
3.4.2 Court’s obligation under section 89 of CPC and mandatory referral of the
dispute to any form of ADR:
Section 89 says …the Court shall formulate the terms of settlement and give them to
the parties for their observations and after receiving the observations of the parties, the
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Court may reformulate the terms of a possible settlement and refer the same for any
ADR. It is unclear whether the ADR referral is mandatory or not.
However, the Supreme court in Salem Advocate Bar Association case observed that-
“As can be seen from Section 89, its first part uses the word ‘shall’ when it stipulates
that the ‘Court shall formulate terms of settlement’. The use of the word ‘may’ in the
latter part of Section 89 only relates to the aspect of reformulating the terms of a
possible settlement. The intention of the legislature behind enacting Section 89 is that
where it appears to the Court that there exists an element of a settlement which may
be acceptable to the parties, they, at the instance of the Court, shall be made to apply
their mind so as to opt for one or the other of the four ADR methods mentioned in the
section and if the parties do not agree, the Court shall refer them to one or the other
of the said modes. Section 89 uses both the words ‘shall’ and ‘may’ whereas Order 10
Rule 1-A uses the word ‘shall’ but on harmonious reading of these provisions it
becomes clear that the use of the word ‘may’ in Section 89 only governs the aspect of
reformulation of the terms of a possible settlement and its reference to one of ADR
methods. There is no conflict. It is evident that what is referred to one of the ADR
modes is the dispute which is summarized in the terms of settlement formulated or
reformulated in terms of Section 89.”100
Justice Raveendran has given an answer to the question of whether the ADR reference
is mandatory or not in Afcons infrastructure case in the following words-
“The court has to form an opinion that a case is one that is capable of being referred to
and settled through the ADR process. Having regard to the tenor of the provisions of
Rule 1A of Order 10 of Code, the civil court should invariably refer cases to ADR
process. Only in certain recognized excluded categories of cases, it may choose not to
refer to an ADR process. Where the case is unsuited for reference to any of the ADR
process, the court will have to briefly record the reasons for not resorting to any of
settlement procedures prescribed under section 89 of the Code. Therefore, having a
hearing after completion of pleadings, to consider recourse to ADR process under
section 89 of the Code, is mandatory. But the actual reference to an ADR process in
all cases is not mandatory. Where the case falls under an excluded category there need
100
Supra note 98.
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not be a reference to the ADR process. In all other case referred to the ADR process is
a must.”
Based on the above observation of the Supreme Court, the obligation of the court under
section 89 of CPC is to find whether the dispute is capable to settle through any form
of ADR or not and if the court found that the dispute is not possible to resolve through
ADR then, it no required to refer the dispute to an ADR mechanism. In other words,
the duty of the court to find out the suitability of ADR resolution of the particular
dispute and not the mandatory referral of the dispute.
3.4.3 Deciding and referring appropriate ADR for the resolution of the Dispute:
ADR mechanisms are broadly classified into two major types. They are
1. Adjudicatory ADR mechanisms

2. Non-Adjudicatory ADR mechanisms
In adjudicatory ADR mechanism, the decision of the dispute shall be decided on merits
whereas, in non-adjudicatory ADR mechanism, the dispute shall be resolved through
compromise or cooperative resolution. Arbitration, DAB is considered as adjudicatory
ADR mechanisms whereas, Negotiation, Mediation, Lok Adalat excluding permanent
Lok Adalat are considered as non-adjudicatory ADR mechanisms.
Since, the current section 89 contains the referral of disputes to adjudicatory

(Arbitration) as well as non-adjudicatory (Conciliation, Mediation, Lok Adalat and
Judicial settlement) ADR mechanisms the court must be very cautious while choosing
suitable ADR mechanism for the resolution of the particular dispute. Because, once
the dispute has been referred to any adjudicatory ADR mechanism then, it cannot be
heard by the court.
Supreme Court held that Section 89 and rule 1A of order 10 has mandated the court to
explain the various ADR options to the parties for the resolution of the disputes. If the
parties themselves have chosen any one of the ADR mechanism under section 89 then,
the court shall refer the dispute to that particular ADR mechanism only. However, if
the parties have not agreed or there is no consensus on the choice of ADR then, the
court can refer the dispute to any non-adjudicatory form of ADR mechanism.
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However, in case of a referral of the dispute to Conciliation then, the court can refer
the dispute upon the consent of the parties. 101
It is pertinent to note that Law Commission of India has differed the view taken by the
Supreme Court in Afcons infrastructure case and given the discretion to the court to
decide whether a particular dispute can be referred to Conciliation along with other
non-adjudicatory ADR mechanisms. However, our research team would like to sustain
the view taken by the Supreme Court in Afcons infrastructure case (emphasis added).
3.4.4 There is no clear-cut definition/explanation about different types of ADRs

and their referral process:
Section 89 contains the following five types of ADR options,-
1) Arbitration
2) Conciliation
3) Mediation
4) Judicial settlement
5) Lok Adalat
However, if we read the entire section 89 of CPC then, there are confusions about the
definition of a particular ADR and referral procedure of such ADR. As explained in
chapter II, each ADR mechanism has its own approach for resolving the dispute.
Hence, the straight jacket formula for ADR referral cannot be possible under section
89.
3.4.4.1 Arbitration:
If the dispute is been referred under section 89 then, the entire arbitration process will
be governed by the Arbitration and Conciliation Act.102 The case won't come back to
the referred court. The apex court cautioned the courts on the mandatory referral of the
dispute to arbitration without the consent of the parties in the following words-
“It should not also be overlooked that even though Section 89 mandates courts to refer
pending suits to any of the several alternative dispute resolution processes mentioned
101
Supra note 97.
102
Civil Procedure Code 1908 s 89(2) (a).
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therein, there cannot be a reference to arbitration even under Section 89 CPC, unless
there is mutual consent of all parties, for such reference.” 103
The Supreme Court in Afcons Infrastructure case held that the court cannot refer the
dispute to arbitration without the consent of the parties. Section 89 presupposes that
there is no existence of arbitration agreement between the parties for the referral of the
dispute to arbitration. Hence, under section 89, the parties can agree to refer their
pending dispute to arbitration. The agreement may be in the form of a joint affidavit
or joint application or the record of agreement in the order sheet by the court and signed
by the parties. Upon the agreement, the court can refer the dispute to arbitration. The
Supreme Court further observed that if there is a pre-dispute arbitration agreement
between the parties then, section 8 and 11 of arbitration and Conciliation Act might
help the parties to go for arbitration and there is no requirement of section 89
referral. 104
3.4.4.2 Conciliation:
Section 89 states that if the dispute is been referred to Conciliation then, the provisions
relating to conciliation shall be governed by the Arbitration and Conciliation Act.105
Supreme Court held that If the court decides to refer the dispute to Conciliation then,
the consent of the parties is necessary. 106 Law Commission has differed this view. And
stated that if the court decides to refer the dispute to conciliation then, consent of all
parties is not necessary. 107 However, our research team believes that in case of
conciliation, the parties must agree on a number of conciliators and sharing of the
expenditure of the conciliation process; Hence, mandatory conciliation should not be
permitted under section 89 of CPC.
3.4.4.3 Mediation:
Section 89 of CPC states that if the court decides to refer the disputes to mediation
then, the consent of the parties is not necessary. Supreme Court held that section 89
contains mixed up of definitions on “Mediation” and Judicial Settlement” due to
103
Jagdish Chander v Ramesh Chander [2007] (5) SCC 719.
104
Supra note 97.
105
Supra note 102.
106
Supra note 97.
107
Supra note 90.
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typographical error. The apex court further held that if clause (c) and (d) of subsection
(2) of section 89 are interchanged then, these clauses give perfect meaning. 108
Based on the above explanation if the court decides to refer the dispute to mediation
then, the Court shall refer the same to a suitable institution or person and such
institution or person shall be deemed to be a Lok Adalat and all the provisions of the
Legal Services Authority Act, 1987 shall apply as if the dispute was referred to a Lok
Adalat under the provisions of that Act.”
However, our research team would like to suggest that the mediation procedure should
not be combined with Lok Adalat proceedings. In Lok Adalat, the presiding officer
might be a judicial officer whereas, in mediation, any person can mediate the dispute.
If we go back to the Indian mediation history, it is evident that Lok Adalat comes much
before the mediation. Further, the Legal Services Authorities Act does not contain any
special chapter on mediation. In Salem Advocate Bar Association II, the apex court
approved the model mediation rules and asked the High Courts to frame such rules for
their respective jurisdiction. Hence, we propose the following clause for mediation
referral-
“If the court decides to refer the dispute to mediation then, it may refer to a person or
an institution including court-annexed mediation and procedure of such mediation
shall be governed by mediation rules of such institution or respective High Court
mediation rules.”
Law Commission of India in its 238th report on the amendment of section 89 of CPC
has recommended a similar clause.109
The Supreme Court stated that in complex cases, mediation is the better option than
Lok Adalat or Judicial settlement.110 In this juncture, we may look at the recently
amended commercial courts Act and its mandatory mediation on the pre-initiation of
the dispute. Mandatory mediation is the precondition for the initiation of the dispute.
108
Supra note 97.
109
'238Th Report On Amendment Of Section 89 Of The Code Of Civil Procedure,’
(Indiankanoon.org)
<https://indiankanoon.org/docfragment/174517104/?big=3&formInput=judicial%20settlemen
t> accessed 23 August 2019.
110
Supra note 97.
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3.4.4.3.1 Role of court-annexed mediation in section 89 referral:
The mediation manual of India highlighted the advantages of referring the disputes to
court-annexed mediation centres in the following words-
“The judges, lawyers, and litigants become participants therein, thereby giving them a
feeling that negotiated settlement is achieved by all the three actors in the justice
delivery system. When a judge refers a case to the court-annexed mediation service,
keeping overall supervision on the process, no one feels that the system abandons the
case. The Judge refers the case to a mediator within the system. The same lawyers who
appear in a case retain their briefs and continue to represent their clients before the
mediators within the same setup. The litigants are given an opportunity to play their
own participatory role in the resolution of disputes. This also creates public acceptance
for the process at the same time it tests the court system, which has acquired public
confidence because of integrity and impartiality, retains its control and provides
additional service. In court-annexed mediation, the court is the central institution for
the resolution of disputes. Where ADR procedures are overseen by the court, at least
in those cases which are referred through courts, the effort of dispensing justice can
become well-coordinated.”111
Supreme Court has explained the confidentiality of the mediation proceedings and
content of the mediation report by the mediator to the referred court in the following
words-
“Mediation proceedings are totally confidential proceeding. This is unlike proceedings

in Court which are conducted openly in the public gaze. If the mediation succeeds, by
both the parties to the Court without mentioning what transpired during the mediation
proceedings. If the mediation is unsuccessful, then the mediator should only write one
sentence in his report and send it to the Court stating that the 'Mediation has been
unsuccessful'. Beyond that, the mediator should not write anything which was
discussed, proposed or done during the mediation proceedings. This is because in
mediation, very often, offers, counteroffers, and proposals are made by the parties but
111
'Mediation Training Manual Of India' (Sci.gov.in)
<https://sci.gov.in/pdf/mediation/MT%20MANUAL%20OF%20INDIA.pdf> accessed 23
August 2019.
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until and unless the parties reach to an agreement signed by them, it will not amount
to any concluded contract. If the happenings in the mediation proceedings are
disclosed, it will destroy the confidentiality of the mediation process.” 112
Our research team would like to suggest there must be a regular audit of court-annexed
Mediation Centers with regards to the number of cases referred and resolved in a
particular centre. Based on this information dispute centric mediation process can be
developed. Further, there must be concrete information about the number of mediation
conducted by the MCPC mediation trainees.
3.4.4.4 Lok Adalat
If the court decides to refer the dispute to Lok Adalat then, the court can refer the same
to Lok Adalat constituted under Legal Services Authorities Act and section 20 and
other allied provisions of Legal Services Authorities shall govern the Lok Adalat
proceedings.113 The Supreme Court held that noncomplex disputes and the disputes
which can be resolved through the mere application of legal provisions are well suited
for Lok Adalat referral. 114&115
However, our research team has some concern that the term Lok Adalat mentioned
under section 89 should not include Permanent Lok Adalat constituted under the Legal
Services Authorities Act. Because Permanent Lok Adalat can decide the dispute on
merit; thus, the non-adjudicatory nature of the Lok Adalat become adjudicatory.
As discussed in various cases in Chapter II, our research team has observed that Lok
Adalat award should not be given finality status as on when it got passed by Lok Adalat
especially the dispute has been referred under section 89 by a court. The referred court
must be given an opportunity to look at the award and find out whether there is some
inadvertent mistakes or obvious errors or not and if there is an error then, it shall be
rectified by the Lok Adalat. our research team would like to suggest the incorporation
112
'Moti Ram(D) Tr.Lrs.& Anr Vs Ashok Kumar & Anr On 7 December, 2010'
113
Supra note 102.
114
Supra note 97.
115
Supra note 97.
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of the following recommendation of the Law Commission of India in section 89 of

CPC.
“On receipt of a copy of the settlement agreement or the award of Lok Adalat, the
court, if it finds any inadvertent mistakes or obvious errors, it shall draw the attention
of the conciliator or the Lok Adalat who shall take necessary steps to rectify the
agreement or award suitably with the consent of parties.” 116
In some cases, after the settlement agreement , the same disputes are referred to Lok
Adalat and got converted into Lok Adalat award. Our research team would like to
suggest that Lok Adalat should not be used for converting existing settlement
agreement into decree; Lok Adalat must act as a dispute resolution institution and
ensure that the dispute is actually heard and disposed of by the Lok Adalat. If the party
wish to convert their existing out of court settlement agreement into decree then, they
may invoke Order XXIII, Rule 3 of CPC.117
3.4.4.5 Judicial settlement:
The most debated issue under section 89 is the referral of the dispute to “Judicial
Settlement”. Justice Khan said that judicial settlement if used judiciously and tactfully,
can do wonders and become most effective of all the five ADRs referred to in Section
89 of CPC.118 Still, it is uncertain how “judicial settlement” is to be conducted. As
highlighted earlier, section 89 actually mix up “Judicial Settlement” with “Lok
Adalat”.
In Afcons Infrastructure Limited v. Cherian Varkey Construction Company Private

Limited,119 the Supreme Court stated that ‘judicial settlement is a term in vogue in the
USA referring to a settlement of a civil case with the help of a judge who is not
assigned to adjudicate upon the dispute’. the definitions of 'judicial settlement and
'mediation' in clauses (c) and (d) of Section 89(2) shall have to be interchanged to
116
Supra note 90.
117
Naeemullah Azeem, 'Compromise Decree: A Detailed Overview' (Legalserviceindia.com)
<http://www.legalserviceindia.com/legal/article-311-compromise-decree-a-detailed-
overview.html> accessed 23 August 2019.
118
Justice S.U. Khan, 'Judicial Settlement Under Section 89 C.P.C. A Neglected Aspect'
(Ijtr.nic.in) <http://www.ijtr.nic.in/Article_chairman%20S.89.pdf> accessed 23 August 2019.
119
Supra note 97.
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correct the draftsman's error. Clauses (c) and (d) of Section 89(2) of the Code will read
as under when the two terms are interchanged:
(d) for judicial settlement, the court shall effect a compromise between the parties and
shall follow such procedure as may be prescribed.
Justice Khan observed that “Judicial Settlement” can be done by the judge who is
hearing the same case which is the exact opposite view of the Supreme Court in Afcons
Infrastructure case. He has explained how judicial settlement to be conducted in the
following words-
“If the judge finds that the learned counsel for both the parties, and the parties if
present, are showing some interest in settlement, however faint or strong it may be, the
proposed terms as come in the mind of the judge are reduced in writing on the order
sheet and the parties are given two or three days time to consider the same. The council
must be either supplied a free copy of the said order sheet or be permitted to copy the
order at once. The judges have to develop the skill of persuasion by practice.” 120
Our research team has believed that the concept of judicial settlement as prescribed by
the Supreme Court in Afcons Infrastructure was not at all thought by the Law
Commission of India and Union government. Even the Supreme Court had not given
the same view on “Judicial Settlement” in Salem Advocate Bar Association case I
and II. After Afcons Infrastructure case, The Law Commission of India has
incorporated the definition given by Justice Raveendran. 121 Our research team would
like to combine the explanation given by Justice Khan and Justice Raveendran and
come with the following amendment in section 89.
If the court decides to refer the dispute to a judicial settlement then, it can be referred
to any judge including presiding judge of that dispute. If the presiding judge decides
to resolve the dispute through judicial settlement then, he may resolve the dispute
through judicial settlement upon the express consent of the parties. However, he must
ensure that the compromise process shall be tried before framing of the issues.
120
Supra note 118.
121
Supra note 90.
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Our research team would like to request the union government as well as respective
High Courts to frame suitable rules for the proper implementation of the judicial
settlement including the judicial settlement process and procedure and execution of
settlement outcome of the referred dispute.
3.4.5 Inclusion of another new form of ADR:
Our research team has come across some new forms of ADR which can be very well
incorporated under section 89 ADR referral and which could resolve the dispute as an
effective and efficient manner. These ADR mechanisms are DAB, DRB, Early Neutral
Evaluation, mini-trial and ODR.
3.4.5.1 Dispute Adjudication Board and Dispute Review Board:
DAB and DRB are widely used ADR mechanisms in construction disputes. Standing
panel consist of 3 members or 5 members will be constituted for resolving the dispute.
The only difference between the DAB and DRB is that Division of the DAB will bind
the parties whereas, DRB’s decision will not bind the parties. The members of the
panel must have expertise on the subject matter of the dispute.
In the USA, DAB and DRB are used in tunnel projects, railways, Highways, building
and process contracts, involving a variety of employers, including American
Telephone & Telegraph, the Hawaiian Department of Transportation and the
International Monetary Fund. Some institutions have included DAB and DRB model
clause in their standard form of the construction contract. for example, FIDIC has
included DAB and DRB as a primary dispute resolution mechanism in its various
model standard form contracts. American Arbitration Association and the
International Chamber of Commerce have their own Dispute Board rules. Part 2 of UK
Construction Act has compelled the parties of certain specified construction contracts
must resolve their disputes through mandatory adjudication. 122 The Chartered Institute
of Arbitrators has framed Disputes Board rules for providing DAB and DRB services to the
disputants.123
122
James Jenkins, International Construction Arbitration Law (2nd edn, Kluwer Law
International).
123
'Ciarb - Rules' (Ciarb.org) <https://www.ciarb.org/resources/rules/> accessed 23 August
2019.
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3.4.5.2 Early neutral evaluation
Robert A. Goodin stated that “Early neutral evaluation is a technique used in American
litigation to provide early focus to complex commercial litigation, and based on that
focus, to provide a basis for sensible case management or offer a resolution of the
entire case, in the very early stages.” 124
A person (advocate/retired judge) who has legal knowledge shall be appointed as a

neutral evaluator. The neutral evaluator will assess the dispute along with the strengths
and weakness of the parties objectively and give his evaluation report to the parties.
This report will act as a reality check and encourage the parties to go for a settlement.125
In Bawa Masala case,126 the Supreme Court had asked the parties to use ENA for the
resolution of their dispute.
3.4.5.3 Ministerial/Executive tribunal:
Panel consist of Executives of disputing parties along with a neutral person (retired
judge or senior lawyer) will hear the dispute. The disputing parties will make their
arguments before the panel. The neutral person who will act as the chairman will
ensure the fair play of the hearings. After the detailed hearings, the panel will act as a
conciliator/mediator and try to resolve the dispute through settlement.
3.4.5.4 Expert determination:
In expert determination, the dispute will be referred to one or more experts to decide
the issue. Unless otherwise agreed by the parties, the decision of the expert will bind
the parties. The parties must agree for the expert determination referral. IPR disputes
are resolved through expert determination. 127
124
'Bawa Masala Co. Vs Bawa Masala Co. Pvt. Ltd. And Anr. On 6 August, 2007'
125
Supra note 94.
126
Supra note 124.
127
'What Is Expert Determination?' (Wipo.int) <https://www.wipo.int/amc/en/expert-
determination/what-is-exp.html> accessed 23 August 2019.
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3.4.5.5 ODR:
ODR means Online Dispute Resolution. There are some special dispute resolution
mechanisms are available in an online platform. Automated negotiation is one such
mechanism in which the disputing parties simply settle their claims through the
bidding process. Apart from this, these days traditional ADR mechanisms such as
arbitration, mediation, conciliation are conducted through virtual hearings.
3.5 Proposed amendment in section 89 of CPC
Our research team would like to suggest the following amendment under section 89 of
CPC ADR referral-
1) Where it appears to the court, having regard to the nature of the dispute involved in
the suit or another proceeding that the dispute is fit to be settled by one of the ADR
mechanism then, the court shall, preferably before framing the issues, record its
opinion and direct the parties to attempt the resolution of dispute through one of the
said ADR processes which the parties prefer or the court determines.
2) If the court decides or the parties prefer the reference of dispute to any non-
adjudicatory alternative dispute resolution processes, including conciliation,
mediation, judicial settlement, settlement through Lok Adalat, DRB, Early Neutral
Evaluation, mini-trial and ODR then, the court shall refer the same to such ADR
mechanisms with the consent of the parties or its own motion. However, the court
cannot refer the dispute to Conciliation, mini-trial, Early Neutral Evaluation, DRB
without the written consent of the parties.
If the court decides or the parties prefer the reference of dispute to Any of the
adjudicatory alternative dispute resolution processes Including Arbitration, Permanent
Lok Adalat, Dispute adjudicatory Board and Expert Determination then, the court
shall, preferably before framing the issues, record its opinion and direct the parties to
attempt the resolution of dispute through one of the said adjudicatory process upon the
If the court refers the dispute to any of the non-adjudicatory dispute resolution
mechanism then, settlement outcome of the dispute should be filed before the court
and the court must review settlement agreement or award. The court, if it finds any
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inadvertent mistakes or obvious errors, it shall draw the attention of the conciliator or
the Lok Adalat or the parties as the case may be who shall take necessary steps to
rectify the agreement or award suitably with the consent of parties.
3.6 Comprehensive road map for the role of the presiding judge under section 89
of CPC:
Based on the analysis of section 89 of CPC along with Supreme Court directions under
Afcons Infrastructure case, our research team has finalized the following checklist
for the presiding judge who is supposed to implement section 89 of CPC
1) Analyze the facts and issues involved in a particular case.

2) Analyze the suitability of ADR referral of the case.
3) If the case is fit for ADR referral then, the court may refer it to any non-adjudicatory
or adjudicatory ADR process.
4) If the case is not fit for ADR referral then, the court shall record the reason for the
same and continue its hearing.
5) If the court decides to refer the case any adjudicatory ADR process then, it must ensure
that all parties in the disputes have given their written consent.
6) If the court decides to refer the dispute to any non-adjudicatory dispute resolution
mechanisms then, it can refer the dispute any such mechanism with or without the
consent of the parties. However, the court should not refer the dispute to Conciliation
or Private Mediation or any other non-adjudicatory mechanism which will increase the
cost of the parties and which is a purely private forum in nature.
7) The duration of the referral of the dispute adjudicatory mechanism shall not be more
than 3 months and it may extend another 2 months if there are any special
circumstances.
8) The decision or an award or an outcome given by the dispute adjudicatory forum must
be reviewed by the court which has referred that dispute under section 89 and converts
the same award into the decree.
Our research team further believed that the following clause should be included under
order XX (Judgment and Decree) under CPC for ensuring the effective implementation
of section 89 of CPC by the judges.
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While writing the judgment, the judge shall state that whether the particular dispute
has been considered for ADR referral under section 89 or not and If it has been referred
to any form of ADR then, the outcome of the same must be mentioned in the judgment.
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CHAPTER IV
ANALYSIS OF THE IMPLEMENTATION OF

SECTION 89 OF
CPC IN THE STATE OF GUJARAT
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4.1 Judicial system and ADR institutions in the state of Gujarat
As per the Gujarat High Court’s statistics, Gujarat state has established 32 District
level courts out of 33 Revenue districts and 247 taluk Level courts out of 248 revenue
taluks. There are 235 appellate courts, 323 Sr. Division Courts, 390 Jr. Division
Courts, 37 Family Courts, 14 Industrial Courts, 19 Labour Courts (SD) and 26 Labour
Courts (JD).128 As per the data gave by National Judicial Data Grid (NJDG), As on
6/6/2019, there are 1228109 Civil cases and 1658657 Criminal cases are pending in
the state of Gujarat.129 As on April 2019, there are about 1532 cases pending in
commercial courts of Gujarat.130 The High Court has given the below pendency of
Civil Cases as on 31/12/2018.
Table 1: Court Wise Institution, Disposal, and Pendency of Civil & Criminal
Cases for the Period: 01/01/2018 to 31/12/2018 (excluding High Court) 131
Sr. Name of the Pending as Institution Disposal Pending as

No. court on (01/01/2018 (01/01/2018 on
01/01/2018 to to 31/12/2018
31/12/2018) 31/12/2018)
1 Small Cause 11788 3203 5194 9797
Court,
Ahmedabad
2 City Civil Court, 27835 4624 10200 22259
Ahmedabad
3 SSC MOFUSSIL 6988 2053 2586 6455
4 Family Courts 10112 8729 9162 9679
128
(Gujarathighcourt.nic.in, 2018)
<http://gujarathighcourt.nic.in/hccms/sites/default/files/annualreport/Annual_Report_2018_B
ookmarked.pdf> accessed 23 August 2019.
129
'Welcome To NJDG - National Judicial Data Grid' (Njdg.ecourts.gov.in)
<https://njdg.ecourts.gov.in/njdgnew/?p=main/index&state_code=24~17> accessed 23 August
2019.
130
'Pendency, Institution, Disposal Of Cases Of Commercial Court For The Month April-2019'
(Gujarathighcourt.nic.in, 2019)
<http://www.gujarathighcourt.nic.in/hccms/sites/default/files/commercialidp/Commercial_Co
urt_montlhy_april2019.pdf> accessed 23 August 2019.
131
Supra note 128.
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5 Subordinate 212704 58748 84341 187111

Courts
6 Appellate Courts 185058 76333 115213 146178
Source: GSLSA
Gujarat state is the pioneer of Lok Adalat, Mediation and Legal Aid services. From
1972 onwards Gujarat state is providing legal aid services to the needy people. The
SLSA has been constituted in 1998 under the Legal Services Authorities Act. As stated
earlier, the first Lok Adalat held in Gujarat in 1982 and the first private meditation
centre has been established in the state of Gujarat in 2003.
Presently, the Gujarat state has 12 private ADR centres and 13 courts annexed
mediation centres. Gujarat SALSA and other legal services authorities are conducting
Lok Adalat at regular intervals. SLSA also provides mediation training to the
advocates and judges as per MCPC modules. For the better implementation of section
89 mediation referral, The High Court of Gujarat has framed Civil Procedure
Mediation (Gujarat) Draft Rules, 2007. Gujarat High Court has provided a model
mediation referral order for the courts.
Table:2. Number of Lok Adalats Held and Cases Settled by State Legal Services
Authorities (other than National Lok Adalats) (April 2017 To March 2018)
Gujarat India
No. of Lok Adalats Held 6254 109695
Pre-Litigation Taken up 56404 1953448
Cases Disposed of 3324 984512
Pending Cases Taken up 36171 1731245
in Courts Disposed of 15750 944170
Total Taken up 92575 3684693
Disposed of 19074 1928682
Source: NLSA
The table given above shows the number of Lok Adalat held and cases settled by state legal
services authorities other than national LokAdalats since last one year. As it can be seen from
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the table that, overall Lok Adalat’ss taken up cases are 3684693 in India and out of this
92575 cases are taken up in Gujarat Lok Adalats. There are total 109695 Lok Adalat
held in across the country and out of these 6254 Lok Adalats are held in Gujarat.
The overall taken up Pre-litigation cases by the Lok Adalats are 1953448 in India and
out of these cases 56404 are taken up by the Lok Adalats in Gujarat. On the other hand,
Lok Adalats have disposed 984512 pre-litigation cases across the country out of these
disposals, 3324 pre-litigation cases got disposed of by the Lok Adalats held in Gujarat.
During this period, Lok Adalats have taken up 1731245 pending cases across the
country out of these cases, 36171 cases have taken up by the Lok Adalats in Gujarat.
However, Lok Adalats have disposed of 944170 pending cases and out of these
disposals, 15750 pending cases got disposed of in the Lok Adalats conducted in the
state of Gujarat.
Table 3: The Number of Lok Adalats Held By State Legal Services Authorities
Under the Legal Services Authorities Act 1987 And Cases Settled Since
Inception (As On 30.06.2017)
India Gujarat
No of Lok Adalat held 17,46,031 1,76,196
Total No. of Cases Settle 9,72,81,478 79,55,142
No. of MACT cases settled 25,43,801 2,24,549
Source: NLSA
The above table represents the statement about a number of Lok Adalats conducted by State
Legal Services Authorities under the Legal Services Authorities Act 1987 and number of cases
got settled through Lok Adalats conducted by SALSAs from their Inception and till 30.06.2017.
during this period, SLSAs have conducted 17,46,031 Lok Adalats in India and 9,72,81,478
(including 25,43,801 Motor Accident claims) cases got resolved through these Lok
Adalats. During this period, Gujarat State Legal Services Authority alone has
conducted 79,55,142 Lok Adalats in Gujarat state and 1,76,196 cases (including
2,24,549 Motor Accident Claims) cases got resolved in these Lok Adalats.
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Our research team has collected the data from Gujarat state Legal Services Authority
on the number of mediations conducted by various ADR centres across the state of
Gujarat and number of Lok Adalats conducted by State Legal Services Authority and
other Legal services authorities in the state of Gujarat.
Table 4: Number of Lok Adalats conducted and number of disposed of in the state of
Gujarat from 1982 to 2018
Year Number of Number of Number of

Lok Adalat held Cases dealt with Cases disposed of
March, 1982 TO 1997 1470 251388 198140
1998 TO 2009 93678 6269115 5037808
2010 9478 649388 428110
2011 9741 552727 357535
2012 9736 289316 168432
2013 10068 396023 212432
2014 11839 569529 374241
2015 13120 433207 172363
2016 15620 654396 222667
2017 11731 1070206 218154
2018 10815 1037633 191415
Total 197296 12172928 7581297
Source: GSLSA
The above table discusses the Number of Lok Adalats conducted and the number of
disposed of in the state of Gujarat from 1982 to 2018. As, it can be seen from the table
that, 197296 number of Lok Adalat conducted which dealt with 12172928 number of
cases and 7581297 cases disposed of since 1982 to 2018. If anyone sees from the year
wise from 2010 to 2018 the number of Lok Adalat is increased continuously except in
the year of 2017 and 2018. The similar type of data is also in shows in the cases dealt
with and cases disposed of. For instance, in terms of cases dealt with, in the year of
2010, the number was 649388 which increased up to 1037633.
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Our research team has analyzed the Lok Adalat's disposal of cases from 2010 to 2018
in the state of Gujarat from the GSLSA data. There is 102148 total number of Lok
Adalat conducted in Gujrat from 2010 to 2018. There are 5652425 cases have taken
up for hearing and there are 2345349 got disposed of and there are 3307076 cases
unsettled.
Figure:1. Number of Lok Adalats conducted and number of disposed of in the state of
Gujarat from 2010 to 2018
1200000
1000000
800000
600000
400000
200000
0
2010 2011 2012 2013 2014 2015 2016 2017 2018
Number of Lok Adalat held 9478 9741 9736 10068 11839 13120 15620 11731 10815
Number of Cases dealt with 649388 552727 289316 396023 569529 433207 65439610702061037633
Number of Cases disposed of 428110 357535 168432 212432 374241 172363 222667 218154 191415
Number of Unsettled 221278 195192 120884 183591 195288 260844 431729 852052 846218
The figure depicts the number of Lok Adalats conducted and the number of disposed
and Unsettled in the state of Gujarat from 2010 to 2018. It can be observed from the
figure that, the average of unsettled cases are 41% till the year 2018. It is important to
see the number of cases dealt with is decreasing because of the number of Lok Adalat
conducted got decreased.
Table: 5. Permanent Lok Adalats (Established u/s 22-B of LSA Act) For the
period w.e.f. April 2017 to March 2018
SLSA Gujarat India
PLAs Functioning 4 289
Sitting During the months 5 24842
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Cases pending as on the beginning of the months 358 51330
Cases received during the months 884 140318
Cases settled during the months 439 124459
Source: NLSA
The table represents Permanent Lok Adalats (Established u/s 22B of Act) from 2017 to 2018.
The total 289 PLAs are functioning in India and out of this total 4 in Gujarat. The PLAS across
the country had sat during the months were 24842 and among these 5 sittings in Gujarat.
Further, there were 51330 cases pending as on the beginning of the months and out of
this 358 from Gujarat. The cases received during the months were 140318 in India and
out of this 884 from Gujarat. Among this, the cases settled during the months were
124459 and out of this 439 from Gujarat.
Table 6: Details of The Matters Referred to All ADR/Mediation Centers in the

State of Gujarat from 2012 to 2018
Year Pending at Referred Settled Non- Unsettled Pending

the earlier Starters
2012 536 1394 388 139 768 635
2013 635 1396 484 82 836 629
2014 629 1659 337 154 1318 479
2015 479 2078 466 265 1328 498
2016 498 5986 807 661 3491 1525
2017 1525 3897 630 611 3138 1043
2018 1043 3982 563 635 3077 750
Total 5345 20392 3675 2547 13956 559
Source: GSLSA
The table depicts the details of matters referred to all ADR/mediation centres in the
state. As it can be seen that, the total pending cases at the earlier 5345 and settled 3675
cases. The total unsettled cases are 13956 since 2012 to 2018. However, in the year of
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2012, 768 cases were unsettled which increased up to 3077 in the year of 2018.
Similarly, pending cases, it increased up to 635 to 750 from 2012 to 2018 respectively.
Though, in the year of 2016 and 2017, it was high 1525 case and 1043 respectively.
It is important to note that the Gujarat SLSA has highlighted that all the referrals for
Mediation are made under Draft Mediation Rules, 2015 and according to orders passed
by Mediation Conciliation Project Committee, New Delhi as well as Hon'ble
Mediation Monitoring Committee, High Court of Gujarat. Therefore, the table given
below shows the cases settled through Mediation for the last two years.
Table: 7. Cases Settled Through Mediation from April 2017 to March 2018
Gujarat India
ADR Centers 12 408
Existing at the beginning of the month 12 387
Established During the Month 0 1
Total Functional 25 556
Under Construction 0 87
Existing Mediation Centers other than ADR Centers 13 577
Judicial Officers Mediators 14 4588
Lawyers Mediators 394 8079
Any other Mediators 2 2948
Judicial Officers Mediators Deployed 14 2297
Lawyers Mediators Deployed 394 4875
Any other Mediators Deployed 2 815
Cases Settled through Mediation 655 107587
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Source: NLSA
The above table represents the detail of mediation conducted and functioning of
mediation institutions in India and the state of Gujarat in the year 2017-18. The total
number of ADR centres in India has 408 and out of this 12 from Gujarat. Similarly,
the existing at the beginning of the month, it was 387 in India and out of this 12 from
Gujarat only. On the other side, 556 is the total functional in India and out of this 25
from Gujarat. Apart from this, the existing mediation centres other than ADR centres
are 577 in India and out of this 13 from Gujarat and in these the judicial officers’
mediators are 4588 in India and out of this 14 from Gujarat. There are also 8079
lawyers Mediators in India and among these mediators 394 from Gujarat. However,
107587 the cases have settled through mediation in India and out of this 655 from
Gujarat.
We have enclosed the Gujarat SLSA statistics pertaining to Lok Adalats held in the
state of Gujarat, the functioning of various ADR and court-annexed mediation centres
and mediators’ performances as Annexure-IV).
4.2 Mindset of the stakeholders on the implementation of section 89 in the state

of Gujarat
Any policies, acts or norms have to be implemented at the end-users whether it is

related to the production process or any other programme. Similarly, in 1999 the
arbitration or mediation or Lok Adalat. this section enforced in the year of 2002. As
stated earlier, in spite of high resistance, this section brought in to enforcement. Hence,
the successful implementation of this section depends on the stakeholder’s positive
behaviour.
The main focus of this research project is to find out how the stakeholders acting upon
section 89 of CPC ADR referral. Our research team has identified that the
implementation of this provision depends on their key players such as Litigants,
Advocates, and Judges. Unless the litigants have shown their willingness, the dispute
cannot be settled through ADR. The judges can refer the dispute to Lok Adalat or
Mediation as per section 89; however, the referral becomes ceremonial unless the
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litigants regularly utilize this referral option. Advocates have a very pivotal role in the
implementation of this section. They are the one supposed to explain the options of
ADR and the significance of ADR to the litigants and encourage the litigants to take
part in the ADR process. Finally, the official duty of the implementation of this section
lies on the shoulders of the judges who are hearing the civil dispute at the very first
instance. the judges must ensure that the litigants are aware of ADR options and the
outcome of the non-adjudicatory mechanism is in accordance with law and benefit to
the litigants.
4.2.1 Data Analysis and Interpretation of Litigants
The Litigant is one of the main actors in the role of end-users where the amendment
or act has been implemented at the ground level. Thus, it is important to analyze the
litigants who are facing the problem of pending cases. In addition to this, as per one of
the objectives of this study is to examine the success rate of settlement of disputes such
as matrimonial/property and others. Settlements are only based on litigant’s behaviour
and their mutual understanding among each other. Therefore, 100 samples have been
collected from the five different districts of Gujarat which has been interpreted in the
following sections.
4.2.1.1 Broader Analysis of the Respondents
This section includes the region-wise distribution of respondents, gender, education,

and occupation based on the five different zone or districts.
Table: 8. Region-wise distribution of the Sample
District
Valid Cumulative
Frequency Percent Percent Percent
Valid Mehsana 20 20.0 20.0 20.0
Rajkot 20 20.0 20.0 40.0
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Surat 20 20.0 20.0 60.0
Vadodara 20 20.0 20.0 80.0
Ahmedabad 20 20.0 20.0 100.0
Total 100 100.0 100.0
The above table (no.1.) indicates that the total of 100 samples has been collected from
the five districts (i.e. Mehsana, Rajkot, Surat, Vadodara, and Ahmedabad). These
districts based on the five different zones and from each zone 20 samples have been
taken to achieve the objective. The respondents are having experience in Munsif court
or subordinate court or district court in the state of Gujarat. However, it is very
important to know that, what the education of these respondents is.
4.2.1.2 Respondent’s Education across the districts
Education is o ne of the important factors to analyze the litigants because settlement

of the dispute is generally based on education. The person who is highly literate have
the chance to understand the issues or problems in a better manner than others, they
can understand the mechanism of solving the problems. Hence, the educational
background has been categorized into four parts (i.e. primary, secondary, graduate,
and postgraduate) The figure is given illustrate the same.
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Figure: 2. Educational Qualification
As can be seen from the figure no.1 that, the highest education of the respondent is
graduate which is 74% and 14% of respondents have completed secondary education.
There are only 5 and 7% of respondents have primary and postgraduate respectively.
However, based on district-wise education of the respondents the above scenario is not
there.
Figure: 3. Education-wise Respondents across the districts
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Education-wise Respondents across the districts
The figure depicts the educational qualification of litigants and it can be observed the
greater number of litigants are graduate across all the districts. But, only three districts
such as Surat, Vadodara, and Ahmedabad litigants have a postgraduate and above
degree. Similarly, there are very a smaller number of litigants is primary education.
Hence, maybe it can be said, the number of disputes solves through ADR will be high
comparison from the district.
4.2.1.3 Occupation of Respondent
The occupation of the litigants is another factor which plays a major role in the
analysis. It may be assumed that the person who is working in the unorganized sector
may bend willingly to file a case due to financial issues. However, the respondent’s
occupation is shown detail in figure below:
Figure: 4. Occupation of the Respondent
The figure above shows the occupation of respondents and it reflects that total 2% of
the respondent belongs to the unorganized sector such as farmer, student, driver, and
housewife, etc. The larger portion (75%) of the respondent is belonging to the
organized sector such as business, banking job, practising law, etc. In addition to this,
district wise analysis of occupation of the litigants shows that as an average 15
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respondent from each district belongs to the organized sector and the rest of them are
unorganized sector. In the Mehasana district, there is no big difference between the
organized and unorganized sector. Out of 20, the 11 litigants are belonging to the
organized sector and the rest of them belongs to the unorganized sector. It is
interesting to see that from the unorganized sector what is ratio among them because
the categories of the unorganized respondent may have a different set of disputes based
on their occupation.
Figure: 5. Occupation of Respondent in depth
As it is stated above that, the person belongs from the unorganized sector dispute is
less compared to the organized sector. It can be seen that out of the 25% unorganized
sector respondent, 5% case belongs to housewife the i.e. divorce, dowry, and other
related issues and 4% cases with student-related drunk and drive and accident. Further,
from the organized sector businessperson (31% out of 75) and teacher (8%) and job
(9) are highly involved in the dispute. Hence based on the occupation it is necessary
to know the type of dispute among the respondents. The next section deals with the
same.
4.2.1.4 Nature of dispute
The nature of the dispute has been broadly categories into three parts namely,
matrimonial, property and others. The other types of disputes include motor vehicle
claims, dishonour cheques, and other civil and commercial claims. The result shows
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that 29% of the dispute related to property and 25% belongs to matrimonial and the
rest of the 46% belongs to others.
Figure: 6. Nature of dispute involved
Table: 9. Nature of dispute involved across the district

Count
Nature of dispute involved
Matrimonial Property Others Total

District Mehsana 5 6 9 20
Rajkot 5 9 6 20
Surat 3 3 14 20
Vadodara 5 5 10 20
Ahmedabad 7 6 7 20
Totalcccc 25 29 46 100
As it can be observed from the table that, as an average of 9 out of 20 litigants from
each district belongs to other dispute categories. Further, an average of 5 out of 20
litigant’s disputes related to matrimonial from each of the district and the rest of them
as an average of 6 out of 20 litigant’s disputes are related to property. Among the five
districts, Ahmedabad district is morally equal in all the type of dispute comparison
from the other districts. It may be the reason behind that, this district is located near
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the capital of Gujarat and most the person is highly educated which they are not willing
to file a case or other issue.
4.2.1.5 Time duration of the Cases
The time duration of the cases has been separated into three parts i.e. 0-2 years, 2-5
years and more than five years. As it can be seen from the figure given below the
duration of 57% of the cases are 0-2 years and 28% of the cases are 2-5 years and rest
of the per cent cases are more than 5 years. Therefore, it is necessary to look at which
type of dispute are taking a longer duration for the disposal and what is the reason that
in the recent 2 years the number of disputes has been increased.
Figure:7. The time duration of the Cases
4.2.1.6 Nature of Dispute with time duration
As, the findings pointed out that, 57% of the dispute evolved recently during the period
of 0-2 years. It is important to check out which type of cases has been filed in this
period of time. Therefore, the below shows the nature of the dispute with time.
Figure: 8. Nature of Dispute with time duration
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As it can be observed from the figure that, the matrimonial dispute is highly filled in
recent 2 years the number is 23 out of 57 cases and other cases such as accident, drive
and student-related case are also high with 30 out of 57. On the other hand, in the
period of 2-5 years 11 out of 28 cases related to property and 15 from others beside
this, there are also 2 cases which belong to the matrimonial categories. It needs
attention in the period of more than five years, there is 14 out of 15 cases are related
to the property which means the property-related dispute takes so much time to solve
through the legal process.
4.2.1.7 Nature of Dispute based on the District with time duration
It is important to check which type of dispute highly belongs to the particular district
in the recent time. The table given below represents the same.
Table: 10. Nature of Dispute based on the District with time duration
Duration * Nature of dispute involved * District Cross tabulation
Count
Nature of dispute involved
District matrimonial property others Total
Mehsana Duration 0 - 2 years 5 2 5 12
2 - 5 years 0 3 4 7
more than 5 0 1 0 1
years
Total 5 6 9 20
Rajkot Duration 0 - 2 years 5 0 4 9
2 - 5 years 0 4 2 6
more than 5 0 5 0 5
years
Total 5 9 6 20
Surat Duration 0 - 2 years 3 0 8 11
2 - 5 years 0 0 6 6
more than 5 0 3 0 3
years
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Total 3 3 14 20
Vadodar Duration 0 - 2 years 4 0 8 12
a 2 - 5 years 1 3 2 6
more than 5 0 2 0 2
years
Total 5 5 10 20
Ahmedab Duration 0 - 2 years 6 2 5 13
ad 2 - 5 years 1 1 1 3
more than 5 0 3 1 4
years
Total 7 6 7 20
Total Duration 0 - 2 years 23 4 30 57
2 - 5 years 2 11 15 28
more than 5 0 14 1 15
years
Total 25 29 46 100
In the Mehsana district in the period of 0-2 years, out of 12, there are 5 disputes related
to matrimonial and other cases each. Similarly, in the period of 2-5 years, 3 out of 7
disputes related to property and 5 disputes related to others. Further, in a period of
more than five years, there is only one case is related to property. In addition to this,
From the Rajkot district in the period of 0-2 years, there are 5 disputes out of 9 related
to matrimonial and 4 disputes belonging to another dispute. There is no case related to
property in this time duration. Moreover, from the Surat district in the period of 0-2
years, there are 3 disputes out of 11 relate to matrimonial and 8 disputes are belonging
to another dispute. There is no case related to property in this time duration. However,
as overall there is a high number of disputes are related to the property takes a long
time to solve through the legal process.
4.2.1.8 Analysis Related to ADR awareness:
In this section, the issues have been taken to analysis with a different perspective. The
issues like the reason behind filed the case, satisfaction with the court system, type of
ADR and knowledge about the ADR system, etc.
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4.2.1.7.1 Reason for filing the Case
Figure: 9. The reason behind the filing of the Case
As can be seen from the figure, 61% of the respondents think that there is no remedy
is better than this option and 14% of the respondents said because of inducement from
others. Though 19% of respondents give other reasons and only 6% says to seek
revenge. It is interesting to check the district wise response to file the case. The below
section deal with the same.
Table: 11. District wise cross tabulation of filed Cases
Why you have filed your case? * District Cross tabulation
Count
District
Mehsana Rajkot Surat Vadodara Ahmedabad Total
Why you No remedy 9 12 14 14 12 61

have filed is better
your case? than this
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To seek 2 0 2 1 1 6
revenge
Inducement 5 3 3 2 1 14
from others
Other 4 5 1 3 6 19
reasons
Total 20 20 20 20 20 100
As can be seen from the table that, 14 out of 61 litigants of the respondent from each
of the district and Surat and Vadodara give a reason that there is no remedy is better
than this. Similarly, 12 litigants out of 61 each from the Rajkot and Ahmedabad and
rest of 9 litigants from the Mehsana. Further, 5 respondents from the Mehsana give
the reason that they file the case because of inducement from others.
Table: 12. Education-wise cross tabulation of filed Cases
Education Qualification * Why you have filed your case? Cross tabulation
Why you have filed your case?
No
remedy
is better To seek Inducement Other
than this revenge from others reasons Total
Primary 2 1 0 2 5
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Secondary 6 3 4 1 14
Education Graduate 48 2 10 14 74
Qualification
Postgraduate 5 0 0 2 7
and above
Total 61 6 14 19 100
The table above depicts the education-wise cross tabulation of filed the Cases.
Although, the number of filed cases depends on the education qualification because it
assumed that the educated person follow the proper process to solve the dispute. In the
table, it can be observed that, total 74 disputes have been filed by the graduated
litigants and among them there are 48 respondents which belong to graduation believe
that there is no remedy is better than this and 14% says other reasons followed by 10
Inducement from others and there are two-person filed the case because they want to
take revenge.
4.2.1.7.2 Statistics related to the opinion of the litigants about the Current Court
System
As we know, because of the long paperwork and another process it takes time to get
justice in the case. Therefore, the system has emerged and our research team tries to
understand the human mind related to the current system. It is thus, the question framed
that, whether litigants are satisfied with the current court system or not. The table
represents that, 55% of the litigants are not satisfied with the current court system and
45% of the litigants are satisfied. Therefore, it is necessary to check the district wise
satisfaction.
Table: 13. The opinion of the litigants upon the satisfaction of the current court
system.
Litigants satisfaction on the current court system
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Valid Cumulative
Valid No 55 55.0 55.0 55.0
Yes 45 45.0 45.0 100.0
Total 100 100.0 100.0
Figure: 10. District * litigants satisfaction on the current court system
The figure given above shows the district wise litigant satisfaction and as it can be seen
that, Mehsana and Surat district litigants have the highest dissatisfaction (16 and 15
out of 20 respondents respectively). But on the other side, rest of the districts i.e.
Rajkot, Vadodara, and Ahmedabad litigants said they are highly satisfied with the
current court system (12, 13 and 11 out of 20 respondents respectively). It may be a
reason because these districts have a more developed comparison with Mehsana and
Surat and this development reflects in the court system. However, there are other
various reasons to not satisfied with the court system.
4.2.1.7.3 Reason for non-satisfaction:
Though, there are various reasons that, litigants are not satisfied with the current court
system. The dissatisfaction reasons have been categorized into five parts namely,
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delay, lengthy hearings, cost, time and all of the above. The figure given below
represents the same.
Figure: 11. Reason for non-satisfaction
As it can be seen in the figure, 54% of litigants, the larger portion of the litigants said
all of the above-given reasons followed by 20% said because of lengthy hearings and
more than 14% said because of delay. The other reasons are negligible. However, it
depends on the litigants where they belong to the particular district. Therefore, the next
section shows the result of district wise results.
Table: 14. District wise* reasons for dissatisfaction on the current court system
District * reasons for dissatisfaction on the current court system Cross

tabulation
If no, which is the primary reason makes you feel

dissatisfaction?
Lengthy All of the

Delay hearings Cost Time above Total
District Mehsana 3 6 1 1 5 16
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Rajkot 1 2 0 0 5 8
Surat 2 1 2 0 10 15
Vadodara 1 1 1 0 4 7
Ahmedabad 1 1 0 1 6 9
Total 8 11 4 2 30 55
As the table above shows that, the highest number of litigants from all districts said
because of all reason (i.e. Delay, Lengthy Hearings, Cost, Time and all of the above)
they are not satisfied. Though in the district of Mehsana, out of 16 litigants 6 are given
a reason because of lengthy hearings but from the other district’s litigants strongly
support the whole reasons. Some of the districts such as Rajkot, Vadodara, and
Ahmedabad they are negatable dissatisfaction with the court system.
4.2.1.7.4 Awareness about the ADR System
It is important to understand that, whether litigants are knowing about the ADR system
or not. Therefore, this section emphasized on ADR system.
4.2.1.7.4.1 Willingness to resolve their dispute through ADR
The question has been framed to understand whether litigants also interested to adopt
this system or not. The figure represents the same.
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Figure: 12. Willingness to resolve their dispute through ADR System
As it can be observed that, 76% of the litigants are interested to adopt ADR system to
solve their dispute and rest of the 24% not interested to solve. Therefore, there is a
need to understand district wise response about the ADR system.
Figure: 13. District wise Willingness to resolve their dispute through ADR
System
As it can be seen from the above figure that, as an average 15 litigants from each
district said they are willing to resolve the issue through ADR system and rest of 5
litigants form each district said no, they don’t want to solve through ADR system. It
may be the reason that nobody has been suggested about this system. Hence, the next
section discusses whether anybody has been suggested about this system or not. The
figure given below represents the same.
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4.2.1.7.4.2 Suggested about ADR system or not
As a part of the implementation of the act, it is the responsibility of another stakeholder

to make aware of the system and suggest to the litigants.
Figure: 14. District wise whether anybody has been suggested about this ADR
system or not
As the figure depicts about whether anybody has been suggested about the ADR
system or not before filling the case. The result shows that 65% of the litigants got
their suggestion about the ADR system before filling the case and the rest of the 35%
not get any suggestion about the ADR system. If, we see from the district wise 16
litigants out of 20 from the Ahmedabad said they got their suggestion followed by 14
from the Vadodara and rest of the district as an average 10 litigants from each district
got their suggestion. It is interesting to find out in spite of lawyer and judge the 35%
of litigants did not get any suggestion about this system. Therefore, the next question
asked about the judge whether he/she told about to resolve the dispute through ADR
system.
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Figure: 15. Whether the Judge was asked to resolve the dispute through ADR or
not
As it is observed from the figure that, 60% of the litigants said yes the judge has been
asked about the ADR system but 40 % of the total litigants said no, the judge has not
been asked about the system which cannot be ignored because it is also responsibility
of the judge to make aware about the ADR system to litigants. It is important to know
about the district wise result. Hence, the next table given below represents the same.
Table: 15 Districts: * whether the judge has asked you to resolve your dispute
through ADR or not
District * Where the judge has asked you to resolve your dispute through ADR or
not?
Whether the judge has asked you to

resolve your dispute through ADR or
not?
No Yes Total
District Mehsana 7 13 20
Rajkot 8 12 20
Surat 12 8 20
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Vadodara 8 12 20
Ahmedabad 5 15 20
Total 40 60 100
The above table shows about district wise response of the litigants related to whether
the judge has asked you to resolve your dispute through ADR or not. The number
suggested that out of 20 as an average 12 litigants from each district of the litigants
said yes, the judge has asked about the ADR system to resolve the issue and similarly,
as an average 8 litigants out of 20 of the litigants from each district has said no.
Although, it is interesting to mention that, 12 litigants out of 20 from the Surat, said
no the judge has not been asked about the ADR system to solve the dispute. It is thus,
it can be said that there is a need for proper implementation of the system.
4.2.1.7.3 Form of ADR
Broadly, there are four forms of ADR system to resolve the dispute such as Arbitration,
Mediation, Conciliation, and Lok Adalat.
Figure: 16. Form of ADR
As it can be observed from the figure that, the highest number of suggestions is given
for Arbitration (38.33%) followed by Mediation, Conciliation and Lok Adalat is 31,
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23, 6% respectively. These systems are depending on the type of case from the district
wise response is shown in the table given below:
Table: 16. District wise* forms of ADR
District:* form of ADR Cross tabulation
If yes, which form of ADR?
Lok
Arbitration Mediation Conciliation Adalat Total
District Mehsana 1 6 3 3 13
Rajkot 7 2 3 0 12
Surat 4 4 0 0 8
Vadodara 5 4 2 1 12
Ahmedabad 6 3 6 0 15
Total 23 19 14 4 60
The table shows that out of 13 the 6 litigants got suggestion about the Mediation form
and rest of the medium is 3, 3, and 1 through Conciliation, Lok Adalat and Arbitration
respectively. Similarly, if we see from the Rajkot district out of 12, 7 respondents got
suggestion about the Arbitration and mediation and conciliation is 2 and 3 respectively.
But, in the Ahmedabad district out of 15 litigants, 6 litigants got suggestion about
Arbitration and Conciliation equally and rest of the 3 litigants got suggestion about
Mediation. Although, these differences among the district because of the type of case
and development of the districts as well as aware of the ADR system.
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4.2.1.7.4 Knowledge about the ADR
There is a need to understand whether the litigants know about the ADR system or not.
Therefore, the question asked from the litigants that do you know what ADR is. The
result is shown in the figure given below:
Figure: 17. Do you know what ADR is?
Based on the figure given above, it could be said that total 62% of the litigant from all
the district said they are aware of the ADR system but almost 38% of the litigant is not
aware of the ADR. There could be some reasons like lack of awareness, not suggested
by lawyers and judges. Though, if we see from the district wise as an average 13
litigants out of 20 from each district are knowing about the ADR and 8 out of 20 as an
average litigant are not knowing about the ADR. On the other hand, responses from
the Rajkot get equally 10 litigants aware as well as unaware of ADR.
4.2.1.7.5 Knowledge of Lok Adalat:
Lok Adalat is a type of ADR system and in one of the questions related to ADR, the
response about Lok Adalat is less. Therefore, there is a need to know whether litigants
are knowing about the Lok Adalat. The table given below depicts that, out of 100 total
80 respondent of the litigants are knowing about this and the rest of the 20 are not
knowing. On the other side, an average of 16 respondents from each district is knowing
about the Lok Adalat. Among these districts, the litigants from Vadodara and Rajkot
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are highly well known 19 and 18 respectively and from the rest of the districts, litigants
don’t have any understanding about the system.
Table:17 Knowledge of Lok Adalat
District * knowledge on Lok Adalat Cross tabulation
Do you know what Lok

Adalat is?
No Yes Total
Rajkot 2 18 20
Surat 6 14 20
Vadodara 1 19 20
Ahmedabad 5 15 20
Total 20 80 100
4.2.1.7.6 Knowledge of Mediation
Mediation is also a type of ADR system. The question has been framed to understand
the awareness about the mediation. As can be seen, 63 out of 100 litigants were
knowing about the mediation and 37 respondents did not know about this. If we
analysis the district wise as an average 12 out of 20 respondents were knowing about
the system and rest of them which means as an average 8 respondents did not know
about this. Though, if see separately Surat district respondents have less number (9 out
of 20) of knowing about the Mediation. Similarly, out of 20, the highest number of the
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litigants (14 each) is knowing from the Mehsana and Vadodara followed by 13 each
from Rajkot and Ahmedabad.
Table: 18. Knowledge of mediation
District * Knowledge on mediation Cross tabulation
Do you know what

mediation is?
No Yes Total
Rajkot 7 13 20
Surat 11 9 20
Vadodara 6 14 20
Ahmedabad 7 13 20
Total 37 63 100
4.2.1.7.7 Knowledge of arbitration:
As we know arbitration is another type of ADR system. Therefore, the question asked
from the litigants that, whether they are knowing about arbitration or not? The result
states that out of 100 61 litigants were knowing about the system and the rest of the 39
litigants were not aware of the system. The highest number of litigants are knowing
about this system from the Mehsana District (16 out of 20 litigants). On the other side,
from the Surat district, there is less number of respondents knowing about the
Arbitration (9 out of 20) and 11 respondents were not knowing about the system.
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Table: 19. Knowledge of Arbitration
District * Knowledge on Arbitration Cross tabulation
Do you know what

arbitration is?
No Yes Total
Rajkot 10 10 20
Surat 11 9 20
Vadodara 6 14 20
Ahmedabad 8 12 20
Total 39 61 100
4.2.1.7.8 Knowledge of conciliation:
The conciliation is a method of ADR system to solve their dispute. The table given
below shows that, district wise knowing about the conciliation. As it can be seen that,
out of 100 the total 56 litigants said they were knowing about the conciliation method
of ADR and rest of the 44 respondents did not know about this method to solve the
dispute. However, the district-wise the highest number of litigants are knowing about
the system is from Vadodara (17 out of 20) followed by Mehsana Rajkot 15 and 10
respectively. The least number of knowing litigants from Surat and Ahmedabad 5 and
9 respectively.
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Table: 20. District wise* knowledge of conciliation
District * knowledge of conciliation Cross tabulation
Do you know what

conciliation?
No Yes Total
Rajkot 10 10 20
Surat 15 5 20
Vadodara 3 17 20
Ahmedabad 11 9 20
Total 44 56 100
4.2.2 Data Interpretation and Analysis of Advocates
The Advocates are the intermediary between the Litigants and Judges who play their
role in the implementation. Broadly, it assumes that they suggest to their litigants to
resolve the dispute through ADR system. Thus, it is important to analyze Advocates
who are facing the problem of pending cases. In addition to this, as per one of the
objectives of this study is to analyze the referral process of the civil courts under
Section 89 of Civil Procedure code and find out the mindset of the advocates related
to this system because somehow settlements are also based on them. Therefore, 100
samples have been collected from the five different districts of Gujrat which has been
interpreted in the following sections.
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4.2.2.1 Basic Analysis of the Respondents
This section includes region-wise distribution of respondents based on their

experience, a number of disputes handled and time duration across the five different
zone or districts and among this experience is a most important factor to effect on civil
procedure code. Hence, the analyses are the following:
Table: 21. Region-wise distribution of the Sample
District
Valid Cumulative
Valid Mehsana 20 20.0 20.0 20.0
Rajkot 20 20.0 20.0 40.0
Surat 20 20.0 20.0 60.0
Vadodara 20 20.0 20.0 80.0
Ahmedabad 20 20.0 20.0 100.0
Total 100 100.0 100.0
The above table (no.20.) indicates that the total of 100 samples has been collected from
the five districts (i.e. Mehsana, Rajkot, Surat, Vadodara, and Ahmedabad). These
districts based on the five different zones and from each zone 20 samples have been
taken to achieve the objectives. The respondents are having experience in Munsif court
or subordinate court or district court in the state of Gujarat. However, it is very
important to know that, how many are them are highly experienced by these
respondents.
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4.2.2.2 Experience of Advocates
The experience of advocates is a matter for the case because it helps to understand the
legal process and how they handle to dispute. Therefore, the question has been asked
form the advocates that how much they have practice experienced. The experienced
has been categorized into eight class intervals.
Figure: 22. Practising Experience of Advocates
The figure above represents the experience of advocates based on their experience. As
it can be seen that, advocates are highly experienced and among them, 26% of the
respondents have 10- 15 years of experience in practice followed by 17, 18 and 20%
have 15-20, 5-10 and 0-5 years of practice experience. Besides this, there are also some
of the respondents have 20-25 years experienced. In addition to this, it also important
to check the district wise experience of practice.
Table: 22. District wise Professional experience of Advocates
District * Professional experience of Advocates Cross tabulation
Professional experience Total
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0-5 5-10 10-15 15-20 20-25 25-30 30-35 35-40

years years years years years years years years
District Mehsana 7 3 7 3 0 0 0 0 20
Rajkot 3 3 6 4 3 1 0 0 20
Surat 2 4 7 2 1 3 0 1 20
Vadodara 3 3 3 5 1 4 1 0 20
Ahmedabad 5 5 3 3 1 2 1 0 20
Total 20 18 26 17 6 10 2 1 100
As it can be observed from the table that, the most experienced advocates belong to
the Surat, Vadodara and Ahmedabad district who have 25 to 30 years experienced and
there are some advocates who have more than 30 years’ experience. In comparison to
another district, Mehsana and Rajkot’s advocates have also 15-20 years’ experience.
Though some of the advocates have 0-5 years’ experience and among them, Mehsana’s
advocate's number is high (07 advocates) followed by Ahmedabad (05), Vadodara and
Rajkot (03 each) and 2 from Surat. However, based on these experiences, it is
important to see what type of or nature of dispute they handled so far. The figure below
gives details of the same.
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Figure: 19. Nature of Dispute handled by Advocates
As it can be seen from the figure above that, the highest number of disputes is related
to civil cases (53 percent) followed by civil and criminal cases (23 percent) across all
the districts. There are other cases also such as property (8 percent) and civil and family
cases (3 percent), matrimonial cases (4 percent), property and civil and constitutional
law-related issues are 1 percent. However, it is significant to check these cases based
on the district wise which means which districts have a high dispute. The table given
below shows the same.
4.2.2.3 District wise Nature of Dispute handled by advocates
The table given below shows the nature of dispute based on district. As can be seen
from the table that, from the district of Rajkot and Surat, the civil court is high
comparison from other districts and other nature of the dispute. Here it can be noticed
that the Matrimonial type of case is only Mehsana no other than this district. Similarly,
the property-related case is also maximum (7 out of 8) belongs to Mehsana district, no
other than this. On the other side, there are some cases such as civil and criminal is
almost equally in all the district.
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Table: 23. District wise Nature of Dispute handled by advocates
District * Nature of dispute handled by advocates Cross tabulation
Nature of dispute handled
Civ
Civil Civil il
& Civil & & Civil Contr
Consti & Cri Fa & actual Cri
Arbitr Ci tunal Corp min mil Prop Disput min Matri Prop To
ation vil law orate al y erty e al monial erty tal
Mehsa 0 9 0 0 0 0 0 0 0 4 7 20
na
Rajkot 1 13 0 0 4 1 0 0 0 0 1 20
Surat 0 13 1 1 5 0 0 0 0 0 0 20
Vadod 0 9 0 0 4 2 1 0 4 0 0 20
ara
Ahme 0 9 0 0 10 0 0 1 0 0 0 20
dabad
Total 1 53 1 1 23 3 1 1 4 4 8 10
0
4.2.2.4 Time duration of the Cases
However, the nature of dispute can be seen from the time duration also because based
on the time taking of cases it can be understood the importance or need of the ADR
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system. Therefore, the duration of time of the cases has been separated into three parts
i.e. 0-2 years, 2-5 years and more than five years. As it can be seen from the figure
given below 46 % of the case time is 0-2 years and 38 % of the case is 2-5 years and
rest of the 16 % case takes more than 5 years. Hence, there is need to look nature of
dispute belongs to long years and what is the reason that in the recent 2 years the
number of disputes has been increased.
Figure: 20. The time duration of the Cases
4.2.2.5 Nature of Dispute with time duration
Based on the table, it can be seen that the civil dispute is highly filed in the period of
0 - 2 years the number mmmmmmmis 24 out of 46 cases and other cases such as civil
and criminal are also high with 11 out of 46. On the other hand, in the period of 2-5
years 22 out of 38 cases related to civil followed by 10 civil and criminal beside this,
there are also 3 cases which belong to the matrimonial categories. It needs attention in
the period of more than five years, there is 7 out of 16 cases are related to civil and 4
cases related to property and it also in other time duration which means the property-
related dispute takes so much time to solve through the legal process.
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Table: 24. Nature of dispute with time duration
Nature of dispute with Duration Cross tabulation
Duration
more than 5
0 - 2 years 2 - 5 years years Total
Nature of dispute Arbitration 1 0 0 1

handled
Civil 24 22 7 53
Civil & 1 0 0 1
Constitutional law
Civil & Corporate 0 0 1 1
Civil & Criminal 11 10 2 23
Civil & Family 3 0 0 3
Civil & Property 0 0 1 1
Contractual 1 0 0 1
Dispute
Criminal 2 2 0 4
Matrimonial 0 3 1 4
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Property 3 1 4 8
Total 46 38 16 100
4.2.2.6 Nature of Dispute based on the District with time duration
It is important to check the type of dispute highly belongs to the particular district in
recent time. The table given below represents the same.
Table: 25. Nature of Dispute based on the District with time duration
Nature of dispute handled * Duration * District Cross tabulation
Duration
more
0-2 2-5 than 5
District years years years Total
Mehsana Nature of Civil 5 2 2 9

dispute
handled Matrimonial 0 3 1 4
Property 3 0 4 7
Total 8 5 7 20
mmmRajkot Nature of Arbitration 1 0 0 1

dispute
handled Civil 6 6 1 13
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Property 0 1 0 1
Total 9 9 2 20
Surat Nature of Civil 4 6 3 13

dispute
&Constitunal
law
Civil & 0 0 1 1
Corporate
Total 8 8 4 20
Vadodara Nature of Civil 5 4 0 9

dispute
handled Civil & Criminal 3 1 0 4
Criminal 2 2 0 4
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Total 12 7 1 20
Ahmedabad Nature of Civil 4 4 1 9

dispute
handled Civil & Criminal 4 5 1 10
Contractual 1 0 0 1
Dispute
Total 9 9 2 20
Total Nature of Arbitration 1 0 0 1

dispute
Civil 1 0 0 1
&Constitunal
law
Civil & 0 0 1 1
Corporate
Contractual 1 0 0 1
Dispute
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Criminal 2 2 0 4
Matrimonial 0 3 1 4
Property 3 1 4 8
Total 46 38 16 100
In the Mehsana district, only three types of cases (i.e. civil, matrimonial and property)
have been observed in all the time duration. In the period of 0-2 years, out of 8, there
are 5 disputes related to civil and 3 cases related to property. Similarly, in the period
of 2-5 years, 2 out of 5 disputes are related to civil and 3 disputes are related to
matrimonial. Further, in the period of more than five years, there are 4 case is related
to property out of 7, one case is matrimonial and 2 cases are civil. In addition to this,
From the Rajkot district there are five types of cases seen (Arbitration, Civil, Civil,
and Criminal, Civil and Family and Property) in the period of 0-2 years there are 6
disputes out of 9 is related to civil and 1 is belongs to Arbitration, Civil and Criminal,
Civil and Family each. There is no case related to property in this time duration.
Similarly, in the period of 2-5 years there are 6 disputes out of 9 is related to civil and
2 is belongs to Civil and Criminal and 1 case is related to property.
Moreover, from the Surat district, there are four types of cases found such civil, civil
and criminal, civil and constitutional law and civil and corporate. In the period of 0-2
years, there are 4 disputes of out of 8 are related to civil and 3 belongs to the civil and
criminal. Similarly, from the 2-5 duration of time, there are 6 cases out of 8 is related
to the civil and 2 belongs to the civil and criminal. On the other side, in the time
duration of more than 5 years, there are 3 cases out of 4 are related to civil and rest of
one case is related to civil and corporate. Further, in the Vadodara district, there are
five types of cases (i.e. Civil, Civil & Criminal, Civil & Family, Civil & Property,
Criminal). Among these cases, during the period of 0-2 years, 5 cases are civil out of
12 and 3 cases are Civil & Criminal and 2 cases are Civil & Family and rest of the 2
cases are criminal. During the period of 2-5 years, 4 cases are civil out of 7 and 2 cases
are criminal and the rest of 1 case is civil and criminal. Besides this, in the duration of
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more than five years, there is only one case related to civil and property. Further, in
Ahmedabad district, there are three types of dispute such as Civil, Civil & Criminal,
Contractual Dispute. Among these cases, in the duration of 0-2 years, 4 cases each out
of 9 belong to Civil, Civil & Criminal and rest one is a contractual dispute. Similarly,
in the duration of 2-5 years, 4 and 5 dispute out of 9 are belongs to Civil, Civil &
Criminal respectively.
4.2.2.7 Advocates perspective on the ADR System:
Broadly, this section analyzes the different angle of the ADR system from the mindset
of Advocates. The perspective like the reason behind filed the case, satisfaction with
the court system, knowledge about the ADR system and any suggestion to improve the
system.
4.2.2.6.1 Causes to bring the Case in Court
Figure: 21 Causes for bringing their dispute in Court by the litigants
As it can be seen from the figure above that, 68% of the respondent thinks that there
is no remedy is better than this option and 13% of the respondents said because of
seeking the revenge. Though 14% of respondents give other reasons and only 5% says
that inducement from others. It is interesting to check the district wise response to file
the case. The below section deal with the same.
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Table: 26. Causes for bringing their dispute in Court by the litigants
District * Table: 24. Causes for bringing their dispute in Court by the litigants Cross
tabulation
Why litigants are bringing their disputes before the

court?
No remedy is
better than To seek Inducement Other
this revenge from others reasons Total
Rajkot 12 4 1 3 20
Surat 19 1 0 0 20
Vadodara 12 3 1 4 20
Ahmedaba 18 2 0 0 20
d
Total 68 13 5 14 100
Based on the above table, it can be observed that 68 respondents said because of no
remedy is better than litigation across all the districts. Out of 68, there are 19 and 18
respondents belong to Surat and Ahmedabad respectively is the highest response from
others district. Although, it cannot be ignored to Rajkot and Vadodara because there
are 12 respondents from each of the district give a reason because no remedy is better
than this. Similarly, there is a total of 13 respondents said that, because of to seek
revenge across all the district. Out of 13, 4 respondents from Rajkot, 3 each from
Mehsana and Vadodara. There are also 2 respondents from Ahmedabad and 1 from
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Surat. Though, there are other options which are highly response (total 14) across all
the district. Out of 14, fifty per cent of response (7 response) only from the Mehsana
followed by 4 from Vadodara and 3 from Rajkot district.
4.2.2.6.2 Satisfaction with Current Court System
The question has been framed to understand humankind related to the current system
because of the lengthy process to get justice in the case and the various hearing
conducted by the judicial system. Therefore, the question framed that, whether
advocates are satisfied with the current court system or not. Based on the figure, it can
be said that out of 100 advocates 59% of the respondents are not satisfied with the
current court system and 41% are satisfied. Therefore, it is necessary to check the
district wise satisfaction.
Figure: 22. satisfaction with Current Court System
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Figure: 23. District wise Satisfaction with Current Court System
The figure given above shows the district wise advocates satisfaction and
dissatisfaction. As it can be seen that, across all the districts there is highly
dissatisfaction with the current court system. Among all the district, Vadodara is highly
dissatisfaction (14 out 59) and Mehsana, Surat, and Ahmedabad district advocates
have dissatisfaction 13 each of the districts out of 59. But on the other side, rest of the
districts i.e. Rajkot advocates said they are highly satisfied with the current court
system with 13 out of 41 respondents. However, it is important to check with the
experience of advocates because more experience gives a more accurate answer.
Table: 27. Based on the Experience satisfaction with Current Court System
across the districts
Based on the Experience satisfaction with Current Court System District *

Professional experience Cross tabulation
District
Professional experience Mehsana Rajkot Surat Vadodara Ahmedabad Total
No 4 1 0 1 3 9
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Are you Yes 3 2 2 2 2 11

satisfied with
0-5 the current
years court system?
Total 7 3 2 3 5 20
5-10 Are you No 3 1 4 2 2 12

years satisfied with
the current Yes 0 2 m 0 1 3 6
court system?
Total 3 3 4 3 5 18
10-15 Are you No 5 1 4 3 2 15

the current Yes 2 5 3 0 1 11
court system?
Total 7 6 7 3 3 26
15-20 Are you No 1 2 1 5 3 12

the current Yes 2 2 1 0 0 5
court system?
Total 3 4 2 5 3 17
No 2 1 1 1 5
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Are you Yes 1 0 0 0 1

satisfied with
20-25 the current
years court system?
Total 3 1 1 1 6
25-30 Are you No 0 2 2 0 4

the current Yes 1 1 2 2 6
court system?
Total 1 3 4 2 10
30-35 Are you No 0 1 1

the current Yes 1 0 1
court system?
Total 1 1 2
35-40 Are you No 1 1

the current
court system?
Total 1 1
As it can be observed from the table that, having the experience of 0-5 years advocates,
largely satisfied (11 out of 20) and 9 are dissatisfied in all the district. Similarly, based
on the 5-10 years’ experience advocates, a large number of respondents (12 of 18) said
they are not satisfied and the rest of the 6 respondents shown their satisfaction. Out of
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12, Surat and Mehsana district of the respondent are high (4 and 3 respectively) and 2
each from Ahmedabad and Vadodara. Further, those advocates who have 10 -15 years’
experience there are total 26 and among them, 15 respondents said they are not
satisfied and the rest of the 11 are satisfied. In addition to this, out of 15 respondents,
5 from Mehsana, 4 from Surat and 3 from Vadodara showed dissatisfaction. On the
other hand, advocates who are having more experience (15-20 years) out of 17, there
are 12 respondents said they are not satisfied, and 5 respondents said yes. Out of 12, 5
from Vadodara and 3 from Ahmedabad respondents said no. However, in conclusion,
it could be said that, the advocates who have more experience they are highly shown
dissatisfaction with the current court system and less experience said yes, they are
satisfied. Although, it is significant to know about the cause of dissatisfaction.
4.2.2.6.3 Causes of dissatisfaction:
There is the various region that, advocates are not satisfied with the current court
system. These reasons are a delay, lengthy hearings, cost, time and all of the above.
The figure given below represents the same.
Figure:24. Reason for non-satisfaction
As it can be seen in the figure above, 47% of advocates which is the larger portion of
the advocates said all of the above-given reasons followed by 18% said because of
lengthy hearings and more than 20% said because of delay. There are also almost 12%
advocates said because of too much time-consuming. The other reasons are negligible.
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However, these reasons vary from district to district. Therefore, the next section shows
the result of district wise results.
Table: 28. Reasons for the dissatisfaction on the court system by the advocates
District * reasons for the dissatisfaction on the court system by the advocates Cross tabulation
If no, which is the primary reason makes you feel

dissatisfaction?
Lengthy All of the

Delay hearings Cost Time above Total
Rajkot 0 2 0 0 5 7
Surat 5 2 0 3 3 13
Vadodara 2 0 0 2 10 14
Ahmedaba 5 2 0 1 4 12
d
Total 12 11 1 7 28 59
As the table above shows that, the highest number of advocates from all districts said
because of all-cause (i.e. Delay, Lengthy Hearings, Cost, Time and all of the above)
they are not satisfied. Though in the district of Mehsana, out of 13advocatess 6 are
given all reason and 5 advocates are lengthy hearings. Here, it can be noticed that, in
Vadodara out of 14, there are 10 advocates give all the reasons and 2 each delay and
time.
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4.2.2.6.4 Suggesting ADR system to the litigants:
It is important to understand that, whether advocates have suggested about the ADR
system or not and how the clients have reacted etc. therefore this section is the key
aspect for understanding the actual acceptance of ADR by the advocates.
4.2.2.6.4.1 Suggested about the ADR system
The question has been framed to understand whether advocates have taken initiatives
to participate in implementation to diffuse this system. The figure shows the same.
Figure: 24. Suggested about the ADR system
As it can be observed that, 93% of the advocates are said to their clients about the ADR
system to solve their dispute and the rest of the 7% not said. Therefore, there is a need
to understand district wise response about the ADR system.
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Figure: 25. District wise Suggested about the ADR system to resolve their
dispute by Advocates
As the figure depicts advocates, whether they have been suggested about the ADR
system or not before filing the case. The result shows that except Mehsana and
Vadodara all of the advocates suggested about the ADR System. Only in the Mehsana
district advocates 6 out of 20 did not suggest about ADR system before filing the case
and rest of the all-district advocates suggested about this system. Therefore, the next
question asked about what the reaction of litigants about this system is, whether he/she
is willing to adopt or not to resolve the dispute through ADR system.
The reaction of clients on ADR
It is important to analyze how litigants behave after they have been informed about
ADR options by the advocates. This analysis may give a clear picture of the ADR
preference of advocates as well as litigants.
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Figure: 26. The reaction of clients relating to ADR System
As it can be observed that, based on the 93% advocates suggested about the ADR and
approximately 83% of the litigants are interested to adopt ADR system to solve their
dispute and rest of the 17% not interested to solve. Therefore, there is a need to
understand district wise response on the ADR options suggested by advocates and the
reactions of the clients.
Table: 29. Clients reaction on the ADR options given by the advocates
District * clients reaction on the ADR options given by the advocates Cross
tabulation
Count
If yes, how your client has reacted to your

suggestion?
Unwilling to take
Willing to take part part in the ADR
in the ADR process process Total
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Rajkot 14 6 20
Surat 20 0 20
Vadodara 14 5 19
Ahmedaba 19 1 20
d
Total 77 16 93
As can be seen from the above table that, 77 clients out of 93 willing to solve through
the ADR process and 16 are not interested across all the districts. Among 77, 20 clients
are from Surat district followed by 19 from Ahmedabad and 14 each from Rajkot and
Vadodara are willing to resolve the issue through ADR system. Out of 16, 6 clients
from Rajkot and 5 clients from Vadodara and rest of 4 litigants from Mehsana district
said no, they don’t want to solve through ADR system. Hence, the next section
discusses the judge whether S/he has been suggested about this system or not. The
figure given below represents the same.
Figure: 27. Whether the Judge has asked you to resolve your client’s dispute
through ADR
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As it is observed from the figure that, 81% of the advocates said yes the Judge had
asked about the ADR system but 19% said no the judge did not ask about the system
which cannot be ignored because it is also the responsibility of the judge to make aware
about the ADR system. Hence, it can be said the proper implementation of the ADR
system is not spread because of the actors involved in the system is not working
properly. It is important to know about the district wise result. Hence, the next table
given below represents the same.
Table: 30. District * Whether the judge has asked you to resolve your client’s
dispute to resolve your dispute through ADR or not
District * Whether the judge has asked you to resolve your

client’s dispute through ADR or not? Cross tabulation
Whether the judge has

asked you to resolve your
client’s dispute through
ADR or not?
No Yes Total
Rajkot 3 17 20
Surat 1 19 20
Vadodara 4 16 20
Ahmedaba 1 19 20
d
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Total 19 81 100
The above table shows about district wise response of the advocates related to whether
the judge has asked their clients to resolve your dispute through ADR or not. 81Out of
100 advocates have told that the judges have suggested resolving the dispute through
ADR. 19 in the district of Surat and Ahmedabad followed by 17 and 16 from Rajkot
and Vadodara respectively and 10 from Mehsana said yes, the Judge has asked about
the ADR system. Similarly, out of 19 responses are no and among this, single 10 from
Mehsana district, followed by 4 Vadodara and 3 Rajkot said no the judge has not been
asked about the ADR system to solve the dispute. Thus, it can be said that all judges
are not fully implementing section 89 in letter and spirit.
4.2.2.6.4.2 Form of ADR
Broadly, there are four forms of ADR system to resolve the dispute such as Arbitration,
Mediation, Conciliation, and Lok Adalat. The result is based on the 81% the judge has
been suggested about the ADR system.
Figure: 28. Form of ADR has been preferred by advocates
As it can be observed from the figure, based on the 81% the judge has suggested, the
highest number of preferences is given through Mediation (approx 52%) followed by
Arbitration (approx 41%), Conciliation and Lok Adalat are 3% each. These systems
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are depending on the type of case from the district wise response is shown in the table
given below:
Table: 31. Form of ADR preferred by advocates
District * If yes, which form of ADR you have preferred Cross tabulation
If yes, which form of ADR you have

preferred
Arbitratio Lok Conciliatio

n Mediation Adalat n Total
Rajkot 4 10 0 3 17
Surat 13 6 0 0 19
Vadodara 9 7 0 0 16
Ahmedaba 7 10 2 0 19
d
Total 33 42 3 3 81
The table shows that out of 81 respondents 42 are preferred to Mediation and 33 are
preferred the Arbitration and 3 each from Lok Adalat and conciliation across all the
districts. Out of 33, 13 are preferred through Arbitration from Surat district and 9 are
from Vadodara and 7 from Ahmedabad and 4 from Rajkot. Similarly, out of 42, there
are 10 each from Rajkot and Ahmedabad preferred and 7 from Vadodara and 9 from
Mehsana. Another form of ADR can be ignored because the total number is 3 each of
the ADR form. These differences among the district because of the type of case and
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advocates experiences. Hence, as it can be seen the highest number is preferred to the
Mediation. Therefore, the question has been framed to whether advocates have taken
any training related to Mediation or not? The next figure represents the same.
4.2.2.6.2 Number of advocates who got training in Mediation:
This analysis is very essential since MCPC has conducted various training to the
advocates for better implementation mediation for resolving disputes.
Figure: 29. The advocates who have undergone the mediation training
As can be seen from the figure that, out of 100, 63 % of the advocates have taken
mediation training and rest of 37 % of respondents did not take any training. It is
important to know about the district wise result. Hence, the next table given below
Table: 32. Advocates who have undergone mediation training
District * Have you undergone any mediation training?

Cross tabulation
Count
Have you undergone any

mediation training?
No Yes Total
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Rajkot 7 13 20
Surat 4 16 20
Vadodara 6 14 20
Ahmedaba 5 15 20
d
Total 37 63 100
The table shows that, out of 63, the 16 advocates from the Surat have taken mediation
training followed by 15 from Ahmedabad, 14 and 13 from Vadodara and Rajkot
respectively. It is noted that the advocates (15 out of 37) from Mehsana district have
not taken any training related to the ADR system. Further, 7 advocates from Rajkot
and 6 from Vadodara and 4 and 5 advocates from Surat and Ahmedabad respectively
did not take any training related to the ADR system.
4.2.6.5 Overall satisfaction of Trial Court’s approach on section 89 referral:
This section discusses the overall satisfaction of the advocates on the functioning of
trial courts on section 89 referral.
Figure: 33. Overall satisfaction of the Trial Court’s approach on section 89
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As it can be seen from the figure that, out of 100, 89% of the advocates taught about
trial Court is in favour of ADR referral under section 89 of CPC and rest of the 11%
said no, the trial Court is not in favour of ADR referral under section 89 of CPC. It is
important to know about the district wise result. Hence, the next table given below
Table: 33. Overall satisfaction of the Trial Court’s approach on section 89

referral
District * Overall satisfaction of Trial Court’s approach on

section 89 referral
Do you think the trial court

is in favour of ADR
referral under section 89 of
CPC?
No Yes Total
Rajkot 2 18 20
Surat 1 19 20
Vadodara 1 19 20
Ahmedaba 2 18 20
d
Total 11 89 100
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The table above shows that, out of 89, the 19 each from the Surat and Vadodara
advocates thought that yes, the trial court is in favour of ADR referral under section
89 of CPC followed by 18 each from Ahmedabad and Rajkot advocates and rest of the
15 advocates from Mehsana. On the other side, there are 11 advocates who said no and
out 11, 5 are from Mehsana followed by 2 each from Ahmedabad and Rajkot and 1
each from Surat and Vadodara.
Suggestion from The Advocates to Implement ADR Referral Under Section 89
In addition to this the question frame for the suggestion from the advocates to
implement ADR referral under section 89. The suggestion has been given into five
options such as Awareness to advocates, Awareness to clients, Awareness to judge and
All of the above and others. The result shows in the figure given below:
Figure: 31. Suggestion from the Advocates to Implement ADR Referral under
Section 89
As it can be seen from the figure that, out of 100, 42% of the advocates said there could
be all of the above suggestion and 37% think that there is need to spread awareness to
client. There are also 4% advocates said that there is a need for awareness among
advocates and 2% said need awareness among judges. However, this could be seen
from the district wise response and the table given below represents the same.
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Table: 34. Suggestion from the Advocates to Implement ADR Referral under
Section 89
District * Suggestion from The Advocates to Implement ADR Referral Under

Section 89
Do you have any suggestions for the better

implementation of section 89 referral?
Awareness All of
of Awareness Awareness the
advocates to client to judges above others Total
Rajkot 1 5 1 8 5 20
Surat 0 11 0 8 1 20
Vadodara 0 10 0 5 5 20
Ahmedabad 1 3 0 13 3 20
Total 4 37 2 42 15 100
The above table shows the district wise suggestions for the better implementation of
section 89 referral. In the Mehsana district out of 20, 8 each respondent said, there is
a need for awareness among the clients and all of the above options. There are 2
respondents said there is a need for awareness to advocates and 1 each from the
awareness to judges and other options. Similarly, from the Rajkot district, there is a
total 20 response and among these 8 advocates said all of the above options and 5 each
advocate said awareness to the client and other options. There is one each said
awareness to advocates and awareness to judges. Further, from the Surat district, out
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of 20 respondents, 8 advocates said all of the above options and 11 advocates said
awareness to client. There is one advocate said other options. Moreover, in Vadodara
district, there is the highest response (10 out of 20) given to awareness to the client
and 5 each from all of the above and others. Finally, from the Ahmedabad district, 13
advocates said there is a need to all of the above options and 3 each from awareness to
client and awareness to others. There is one advocate said, there is a need for awareness
about the advocates.
Analysis of Judge’s Comments
The judges are another important stakeholder which need to analyses. Although, due
to lack of response and limit of time only 12 responses are able to get from the judges.
Based on their responses. The details are written below:
Figure: 32 Litigants are bringing their disputes before the Court
The figure above represents about why litigants are bringing their disputes before the court and
it can be seen that there are total 12 respondents and out of 12, larger respondents are said other
reason such as mindset of parties, on the part of indecisiveness of Employer/
GOVERNMENT and in absence of Arbitration clause, no other remedy is available
etc. On the other side, 3 respondents said there is no remedy is better than this.
As it is necessary to understand what the judges feel about disposal of cases. In this
context, all of the respondents (total 12) strongly agree that there is a need to improve
to aid the prompt disposal of cases as it is shown in the table given below.
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Table: 35. Feel Improvement is required to Aid the Prompt Disposal of Cases
Do you feel improvement is required to aid the prompt disposal of cases
Frequency % Valid % Cumulative %
Valid Yes 12 100.0 100.0 100.0
Further, it has been asked about which is/are the primary reason/s for the limitation of the judicial
proceedings and the option given that Delay, Lengthy hearings, Cost, time and All of the above.
In this context all of the judges are said all the given options above are relevant for the limitation
of the judicial proceedings as shown in t5e figure given below:
Figure: 33. Based on Observation which is/are the primary reasons for the Limitation of
the Judicial Proceeding
The question framed to understand whether judges introduced the ADR system to
clients or not. All respondents said yes, they introduced the ADR system as it has
shown in the figure given below.
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Figure: 34. Suggested the litigants for resolving their dispute through any form
of ADR
However, as it can be seen form the figure that, all the respondents introduced about
the ADR system. In comparison to clients and advocates responses are almost similar
to this question. The 90 % of the respondents from clients and advocates said about
the judges are correct. It is important to check about that after the introducing about
the ADR system, how the clients and advocates reacted about the ADR system whether
they willing to implement or not in their own cases. The figure is given below
discussed in detail.
Figure: 35 Advocates have reacted about the suggestion of Judges
As can be seen from the figure, how advocates have reacted about ADR suggestion.
The out of 12 respondents, 8 respondents are said advocates are not willing to take part
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in the ADR process and only 3 judges said about the advocates are willing to take part
in the ADR process. Similarly, this question is framed for the clients also and details
can be seen in the given figure below:
Figure: 36 Clients have reacted about the suggestion of Judges
As can be seen from the figure, how clients have reacted about ADR suggestion. Out
of 12 respondents, 8 respondents are said clients are not willing to take part in the ADR
process and only 3 judges said about they are willing to take part in the ADR process.
Although, there are various reason about not willing to take part in the ADR process
such as clients are not well aware of this system as our filed data confirm this and also
advocates are not well trained about ADR mechanism how the cases can be handled
through the ADR. However, it is also trying to understand that, which ADR system is
being suggested by the judges and the result shown in figure given below:
Figure: 37 Form of ADR suggested in Most of the times for the resolution of the
disputes
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As can be seen from the figure that, judges suggested the different form of ADR and
most of the is Arbitration and Conciliation. Out of 12, 9 judges suggested about
arbitration and rest of the 3 judges said about conciliation.
As it is important to know about how many clients refer to the ADR system. The table
given below represents the same. It can be seen from the figure that, all respondents
said that, there is no case settled through ADR after the judges' suggestion.
Figure: 38 After the Referral most of the Cases got
However, this raised the question that, in spite of judge suggestion the clients do not
prefer to ADR. May there is various reason for this, but most importantly, the lack of
knowledge about the ADR which results they are unwilling to accept and also there
are only few experts in this area which can handle such type of case. The figure below
shows the same. It can be seen the out of 12, 07 judges give reason unwilling to accept
the ADR and rest of the 4 judges said there is lack of experts.
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Figure:39 Reason for unsettlement of dispute through ADR
In addition to this, the study also tries to understand how section 89 of CPC can be
implemented in better way. In this context, the question has been asked from the judges
and based on their own experience they said that, Awareness of advocates, Awareness
to client, Awareness to judges, and all of the options. The result shows that all of
respondents (12 judges) said to implement ADR system in better way to there is need
to apply all of the options.
Figure: 40. Suggestions for the better Implementation of Section 89 of CPC
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In summary, it can be compared between all the three stakeholders i.e. advocates,
clients and judges. Firstly, as we asked about whether ADR process has been
introduced by the judges or not. The result shows that all the judges (total 12) said they
have introduced ADR to the clients as well advocates. But, if we see the result from
the clients, only 60% respondents said that ADR has been introduced by Judge and 40
% denied that judges have asked to solve their dispute through ADR. On the other
hand, in terms of advocates only 81 % of respondents said about the judges have been
introduced ADR but all the judges claimed they told to the advocates about the ADR.
Similarly, in terms of willing to take part of ADR process, the judges claimed that,
most of the clients are not willing to solve their dispute through ADR process but in
compare with advocate response they said that, almost 83 % of clients willing to solve
their dispute through ADR and 17 % not willing to accept. In this sense, it could be
said that there is very difficult to say that ADR process system is being properly
implemented.
4.4 Testing of hypothesis:
4.4.1 Hypothesis 1: Litigants are not fully aware of the ADR System
Table:36. Chi-Square Tests Litigants are not fully aware of the ADR System
Chi-Square Tests
Asymptotic Significance (2-

Value Df sided)
Pearson Chi-Square 1.952a 4 .745
Likelihood Ratio 1.936 4 .747
Linear-by-Linear .021 1 .885

Association
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N of Valid Cases 100
a. 0 cells (0.0%) have expected count less than 5. The minimum expected
count is 7.60.
The table called Chi-Square Tests shows the results from the chi-square test for the
variables do you know about the ADR and District. Here, it looks at the row called
Pearson Chi-Square and the column Asymp. Sig. (2-sided) to see the p-value for the
test. A p-value smaller than 0.05 indicates that there is a statistically significant
association (at the 5 % level) between the two variables in the test, whereas a p-value
larger than 0.05 suggests that there is not a statistically significant association. Since
the p-value in this table is 0.745 and therefore, it can conclude that the null hypothesis
cannot be rejected because both variables are not associated with one another at a
statistically significant level.
Symmetric Measures
Value Approximate Significance
Nominal by Phi .140 .745

Nominal
Cramer's V .140 .745
However, to justify this test, it has been checked with the different type of ADR system
and the result shown below:
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1) Awareness of the Lok Adalat:
Table:37. Chi-Square Tests Aware of the Lok Adalat is
Chi-Square Tests
Value df Asymptotic Significance (2-sided)

Association
a. 5 cells (50.0%) have expected count less than 5. The minimum expected count is
00.
Symmetric Measures

Nominal
Cramer's V .262 .143
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Based on the table, it can conclude that the null hypothesis cannot be rejected because
both variables are not associated with one another at a statistically significant level and
Pearson value is 0.143.
2) Awareness of Mediation:
Table:38. Chi-Square Tests Aware of Mediation is
Chi-Square Tests

Value df sided)

Association
count is 7.40.
Symmetric Measures
Approximate
Value Significance
Phi .192 .450
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Nominal by Cramer's .192 .450

Nominal V
3) Awareness of the Arbitration
Table:39. Chi-Square Tests Aware of Arbitration
Chi-Square Tests

Value df sided)

Association
count is 7.80.
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Symmetric Measures

Nominal
Cramer's .263 .142
V
No of Valid Cases 100
4) Aware of the Conciliation
Table:40. Chi-Square Tests Aware of Conciliation is
Chi-Square Tests

Value df sided)

Association
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count is 8.80.
Symmetric Measures

Nominal
Cramer's .434 .001
V
Based on the above table p-value smaller than 0.05 suggests that there is a statistically
significant association. Since the p-value in this table is 0.001 and therefore, it can
conclude that the null hypothesis can be rejected because both variables are associated
with one another at a statistically significant level.
4.3.2 Hypothesis: Neither Advocates nor the Judges explained about the ADR
system
Table:41 Chi-Square Tests Neither Advocates nor the Judges explained about
the ADR system
Chi-Square Tests
Value df Asymptotic Significance (2-sided)
Pearson Chi-Square 396a 4 .355
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Likelihood Ratio 494 4 .343
Linear-by-Linear 265 1 .039

Association
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is
7.00.
Symmetric Measures

Nominal
Cramer's .210 .355
V
The table called Chi-Square Tests shows the results from the chi-square test for the
variables Is there anybody suggested you resolve your dispute through ADR before
filing of your case and District. Here, it looks at the row called Pearson Chi-Square
and the column Asymp. Sig. (2-sided) to see the p-value for the test. A p-value smaller
than 0.05 indicates that there is a statistically significant association (at the 5 % level)
between the two variables in the test, whereas a p-value larger than 0.05 suggests that
there is not a statistically significant association. Since the p-value in this example is
0.335 and therefore, it can conclude that the null hypothesis cannot be rejected because
both variables are not associated with one another at a statistically significant level.
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CHAPTER V
CONCLUSION AND RECOMMENDATIONS
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CHAPTER V
CONCLUSION AND RECOMMENDATIONS
5.1 Conclusion
This chapter concludes the whole argument of the study and suggested some
recommendation for future judicial reform. Though, it is not intended to argue about
ADR system is good or bad however it talks about how the court system can be
improved to resolve the cases as amicably as possible and reduce the pending and
future dispute thereby reduce the workload of the court. It is always to be remembered
that the ADR system is not substituted to the judicial system; it is complementary to
the court system.
It is a well-known fact that there are plenty of civil cases are pending in Indian courts
due to lack of resources including human resources and infrastructure, According to
the National Judicial Data Grid, there are about 73 lakhs civil cases are pending across
the country. Although, there are various steps have been taken towards the
improvement of the system such as speed up the judicial process, the establishment of
new courts and increase the number of judges, etc. Besides this, in 1999 the union
arbitration or mediation or Lok Adalat which is known as ADR system.
In this context, this study has scrutinized the referral process of the civil courts under
section 89 of the civil procedure code and which ADR form is highly used to resolve
the dispute. In the backdrop of the study, it has also examined the accomplishment of
settlement of the dispute through section 89 referral and what could be the possible
strategies to implement ADR system in a better way. Our research team has used
doctrinal and non-doctrinal research methods to find out the current implementation
scenario and what is the problem faced by the stakeholders while implementing this
section and come with the possible suggestions for the better implementation of this
section.
Based on the analysis of section 89 of CPC along with various judgments of Supreme
Court and 238th report of Law Commission of India, our research team has concluded
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that this section is required substantial amendments on the exact procedure supposed
to be followed in the ADR referral process by the judges and inclusion of new ADR
mechanisms under Section 89 referral.
For understanding the practical difficulties and realities on the implementation of

section 89 of CPC, our research team has collected 212 samples across the five district
of Gujarat on the basis of the different five zones. Among 212 samples, 100 samples
have collected from clients and another 100 samples have collected from Advocates
and 12 samples have collected from retired judges.
However, the study, first of all, has tried to understand the nature of dispute among the
litigants, and the result showed that 29 % of the dispute related to property and 25 %
belonged to matrimonial and rest of the 46 % belonged to others. Although, in contrast
to advocates perception, there are various type of dispute and result shows that the
highest number of disputes are related to civil cases (53 %) followed by civil and
criminal cases (23 %) across all the districts. There are other cases also such as
property (8 %) and civil and family cases (3 %), matrimonial cases (4 %), property and
civil and constitutional law-related issues are 1 %. Here, it can be concluded that
because lawyers have a better understanding of the legal process therefore, they can
distinguish the nature of the dispute in a better way.
Further, based on the nature of dispute it is significant to know about the how much
time have been taken by these disputes for the resolution in the court system because
based on the time consumption of cases it can be understood the importance or need
of the ADR system. The time duration of the cases has been separated into three parts
i.e. 0-2 years, 2-5 years and more than five years. According to litigants, the result
shows that 57 % of the case time duration is 0-2 years and 28 % of the cases are 2-5
years and rest of cases are more than 5 years. In comparison to advocates, 46 % of the
cases time duration is 0-2 years and 38 % of the cases are 2-5 years and the rest of the
16 % cases take more than 5 years.
Further, this study has tried to understand what could be a possible reason for filing
the case in the court and based on the litigants, the study has found that 61 % of the
respondents think that there is no remedy is better than this option and 14 % of the
respondents said because of inducement from others. Though 19 % of respondents
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have given other reasons and only 6 % have told that they have filed cases for seeking
revenge. Similarly, based on the advocates view 68 % of the respondents have thought
that there are no remedy is better than this option and 13 % of the respondents have
told because of seeking revenge. Though 14 % of respondents have given other reasons
and only 5 % respondents have told that the clients have filed their cases by way of
inducement from others.
Our research team has believed that the number of filing cases depends on the litigant's
education and qualification Our research team has assumed that the educated person
follow the proper process to solve the dispute. It can be observed from the data that
out of 100 litigants, 74 litigants are graduated litigants and among them, there are 48
respondents have believed that there is no remedy is better than Litigation and 14 %
of respondents have told that other reasons followed by 10 % of respondents have told
that Inducement from others and two-%of respondents have filed the cases because
they want to take revenge.
This study has tried to understand the perception of litigants and advocates about the
current court system. The result shows that 55 % of the litigants are not satisfied with
the current court system and 45 % of the litigants satisfied with the current court
system. In comparison from the advocates, out of 100 advocates, 59 % of the
respondents are not satisfied with the current court system and 41 % are satisfied. In
the litigants as well as advocates have highly dissatisfaction about the current court
system. It is important to know about the experience of advocates and their satisfaction
of current court system, result states that having the experience of 0-5 years advocates,
largely satisfied (11 out of 20) and 9 are dissatisfied in all the district. Similarly, based
on the 5-10 years’ experience advocates, a large number of respondents (12 of 18) said
they are not satisfied and the rest of the 6 respondents shown their satisfaction. Out of
12, Surat and Mehsana district of the respondent are high (4 and 3 respectively) and 2
each from Ahmedabad and Vadodara. Further, those advocates who have 10 -15 years’
experience there are total 26 and among them, 15 respondents said they are not
satisfied and the rest of the 11 are satisfied. In addition to this, out of 15 respondents,
5 from Mehsana, 4 from Surat and 3 from Vadodara showed dissatisfaction. On the
other hand, having more experience advocates (15-20 years) out of 17, there are 12
respondents said they are not satisfied, and 5 respondents said yes. Out of 12, 5 from
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Vadodara and 3 from Ahmedabad respondents said no. However, in conclusion, it

could be said that, the advocates who have more experience they are highly shown
dissatisfaction with the current court system and less experience said yes, they are
satisfied. Although, it is significant to know about the cause of dissatisfaction.
However, there are various reasons for the dissatisfaction about the court system such
as delay, lengthy proceedings. Based on the advocates, 47 % of advocates which is the
larger portion of the advocates said all of the above-given reasons followed by 18 %
said because of lengthy hearings and more than 20 % said because of delay. There are
also almost 12% of advocates said because of too much time taken. Further, litigants’
results are that 54 % of litigants, the larger portion of the litigants said all of the above-
given reasons followed by 20 % said because of lengthy hearings and more than 14 %
said because of delay. The other reasons are negligible. However, it depends on the
litigants where they belong to the particular district.
Moreover, it is important to check at the awareness level, whether advocates have

taken initiatives to participate in the implementation to diffuse this system or not and
93 % of the advocates are said to their clients about the ADR system to solve their
dispute and rest of the 7 % not said. Out of this, 93 % advocates suggested the ADR
and approximately 83 % of the litigants are interested to adopt ADR system to solve
their dispute and rest of the 17 % not interested to solve. On the other side, 76 % of
the litigants are interested to adopt ADR system to solve their dispute and rest of the
24 % not interested to solve.
Additionally, as a part of the implementation of the act, it is the responsibility of

another stakeholder to make aware of the system and suggest to the litigants. The result
shows that 65 % of the litigants got their suggestion about the ADR system before
filing the case and rest of the 35 % not get any suggestion about the ADR system. If,
we see from the district wise 16 litigants out of 20 from the Ahmedabad said they got
their suggestion followed by 14 from the Vadodara and rest of the district as an average
10 litigants from each district got their suggestion. It is interesting to find out in spite
of lawyer and judge the 35Whether the Judge has asked you to resolve your client’s
dispute through ADR % of litigants did not get any suggestion about this system.
Partially, it seeks to know about the 81 % of the advocates said yes the Judge had asked
about the ADR system but 19 % said no the judge did not ask about the system which
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cannot be ignored because it is also the responsibility of the judge to make aware about
the ADR system. Hence, it can be said the proper implementation of the ADR system
is not spread because of the actors involved in the system is not working properly. In
compare to litigants, 60 % of the litigants said yes the judge has been asked about the
ADR system but 40 % of the total litigants said no, the judge has not been asked about
the system which cannot be ignored because it is also responsibility of the judge to
make aware about the ADR system to litigants.
Further, as one of the objective of the study is to understand about which form of the
ADR system is more preferable and based on the result, the litigants said the highest
number of favourable response is given to arbitration (38.33 %) followed by
mediation, Conciliation, and Lok Adalat is 31, 23, 6 % respectively. On the other hand,
the 81 % the judge has suggested, the highest number of preferences is given through
Mediation (approx 52 %) followed by Arbitration (approx 41 %), Conciliation and Lok
Adalat are 3 % each.
This study also has analysed some recommendation given by advocates for the better
implementation of this section. The result suggested that, out of 100, 89 % of the
advocates taught about trail Court is in favour of ADR referral under section 89 of
CPC and rest of the 11 % said no, the trial Court is not in favour of ADR referral under
section 89 of CPC. Additionally, out of 100, 42 % of the advocates said there could be
all of the above suggestion and 37 % think that there is a need to spread awareness to
the client. There are also 4 % advocates said that there is a need for awareness among
advocates and 2 % said need awareness among judges.
In addition to this, the primary reason for the limitation of the judicial proceedings is
Delay, Lengthy hearings, Cost, and time as said by the judges. The Judges suggested
about the different form of ADR and mostly is Arbitration and Conciliation. Out of 12,
9 judges have suggested about arbitration and rest of the 3 judges suggested about
conciliation. In spite of judges’ suggestion to the clients, they do not prefer to ADR.
Although, there is various reason for this, most importantly, the lack of knowledge
about the ADR which results they are unwilling to accept and also there are only few
experts in this area which can handle such type of case. The study found that, out of
12, 07 judges have given reasons for unwilling to accept the ADR and rest of the 4
judges said there is lack of experts.
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Our research team has asked about how section 89 of CPC can be implemented in a
better way from the judges. Based on their own experience they said that Awareness
of advocates, Awareness to client, Awareness to judges, must be created for the better
implementation of section 89 of CPC. The result shows that all of respondents (12
judges) said to implement ADR system in better way to there is need to apply all of
the options.
It can be compared between all the three stakeholders i.e. advocates, clients and judges.
Firstly, as we asked about whether ADR process has been introduced by the judges or
not. The result shows that all the judges (total 12) said they have introduced ADR to
the clients as well advocates. But, if we see the result from the clients, only 60 %
respondents said that ADR has been introduced by Judge and 40 % denied that judges
have asked to solve their dispute through ADR. On the other hand, in terms of
advocates only 81 % of respondents said about the judges have been introduced ADR
but all the judges claimed they told to the advocates about the ADR. Similarly, in terms
of willing to take part of ADR process, the judges claimed that, most of the clients are
not willing to solve their dispute through ADR process but in compare with advocate
response they said that, almost 83 % of clients willing to solve their dispute through
ADR and 17 % not willing to accept. In this sense, it could be said that there is very
difficult to say that ADR process system has been accepted and properly implemented
by all the stakeholders.
While conducting this study, our research team has noticed that very few advocates
only recognised that section 89 is a common provision and as part of normal court
procedure. Whereas, many of the advocates have believed that ADR referral is
something different discipline. When we approached the advocates for our data collections,
many of the advocates have told that please approach the advocates who are dealing with
arbitration cases. Similarly, some judges also told that please approach arbitration practitioners
for your survey.
Hence, the purpose of this research is not to analyse that, whether ADR system is good
or bad to resolve the dispute between the litigants but, it tries to understand the
obstacles to implement section 89 referral and how it could become a better option for
solving the dispute. In this context, one of the major challenges of this system that, the
litigants are not fully aware of this system because of the lack of creating awareness
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among the litigants by the Judges and advocates. As, one of the hypotheses proves
that, neither Judges nor Advocates told to the litigants about the ADR system.
Similarly, it can be also seen that there is a lack of willingness to solve the dispute
through system among the litigants. Another challenge can be seen among the
advocates that, most of the advocates are not trained about the system that how it could
be handled. Therefore, there is a need to provide training about this system among the
advocates.
5.2 Recommendations:
Based on the above conclusion, our research team would like to suggest the following
recommendations,-
5.2.1 Amendment in section 89 of CPC
89: Settlement of disputes outside the court: Where it appears to the court, having
regard to the nature of the dispute involved in the suit or another proceeding that the
dispute is fit to be settled by one of the ADR mechanism then, the court shall,
preferably before framing the issues, record its opinion and direct the parties to attempt
the resolution of a dispute through one of the said ADR processes in accordance with
the sub-sections.
1) If the court decides the reference of the dispute to any non-adjudicatory

alternative dispute resolution processes, Including Conciliation, mediation,
judicial settlement, settlement through Lok Adalat, DRB, Early Neutral
Evaluation, mini-trial and ODR then, the court shall refer the same to such
ADR mechanisms with the consent of the parties or its own motion. However,
the court cannot refer to the dispute to Conciliation, mini-trial, Early Neutral
Evaluation, DRB without the written consent of the parties.
2) If the court decides the reference of a dispute to any of the adjudicatory
alternative dispute resolution processes Including Arbitration, Permanent Lok
Adalat, Dispute adjudicatory Board and Expert Determination then, the court
shall, preferably before framing the issues, record its opinion and direct the
parties to attempt the resolution of the dispute through one of the said
adjudicatory processes upon the written consent of the parties.
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3) The court decides to refer the dispute to a judicial settlement then, it can be
referred to any judge including presiding judge of that dispute. If the presiding
the judge decides to resolve the dispute through judicial settlement then, he may
resolve the dispute through judicial settlement upon the express consent of the
parties. However, he must ensure that the compromise process shall be tried
before framing of the issues.
4) If the court decides to refer the dispute to mediation then, it may refer to a person
or an institution including court-annexed mediation and procedure of such
mediation shall be governed by mediation rules of such institution or respective
High Court mediation rules.
5) If the court decides to refer the dispute to Lok Adalat or Permanent Lok Adalat
then the sections 19-22 and section 22A-22E will apply respectively.
6) If the court decides to refer the dispute to arbitration or Conciliation then,
provisions of Arbitration and Conciliation Act will govern the proceedings of
Arbitration and Conciliation.
7) If the court refers the dispute to any of the non-adjudicatory dispute resolution
the mechanism then, settlement outcome of the dispute should be filed before
the court and the court must review settlement agreement or award. The court,
if it finds any inadvertent mistakes or obvious errors, it shall draw the attention
of the conciliator or the Lok Adalat or the parties as the case may be who shall
take necessary steps to rectify the agreement or award suitably with the consent
of parties.
5.2.2 Amendment in the order XX of CPC
Our research team would like to propose the following Amendment in the Order XX
(Judgment and Decree) under CPC for ensuring the effective implementation of
section 89 of CPC by the judges,-
While writing the judgment, the judge shall state that whether the particular dispute
has been considered for ADR referral under section 89 or not and If it has been referred
to any form of ADR then, the outcome of the same must be mentioned in the judgment.
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5.2.3 Other recommendations:
Our research team would like to recommend that there must be a regular audit of court-
annexed mediation with regards to a number of cases filed and resolved in a particular
centre. Based on this information dispute centric mediation process can be developed.
Further, there must be concrete information about the number of mediation conducted
by the MCPC mediation trainees.
Our research team would like to suggest that adequate training must be given to the
advocates and judges about various conventional and new form of ADR mechanisms
and the importance and features of these mechanisms. Awareness programme must be
planned specifically for the litigants and the common public who will be the future
litigants on the availability of ADR mechanisms for the resolution of their disputes.
NJDG must maintain a separate data on the section 89 referral and do the regular audit
on the success and failure of referred cases and thereby, the government could able to
bring suitable special dispute resolution policy for each dispute on regular basis.
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Annexure I
Questioners which are used in the data collection
Part A. Questionnaire for litigants
Name:
Education:
Occupation:
Nature of dispute involved:
Duration:
1) Why you have filed your case?

a) No remedy is better than this
b) To seek revenge
c) Inducement from others
d) Other reasons:
2) Are you satisfied with the current court system?

a) Yes
b) No
3) If no, which is the primary reason makes you feel dissatisfaction?

a) Delay
b) Lengthy hearings
c) Cost
d) Time
e) All of the above
4) Would you like to resolve your dispute through ADR?

a) Yes
b) No
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5) Whether your advocate has suggested you resolve your dispute through ADR or
not?
a) Yes
b) No
6) Whether the judge has asked you to resolve your dispute through ADR or not?
a) Yes
b) No
7) If yes, which form of ADR?

a) Arbitration
b) Mediation
c) Conciliation
d) Lok Adalat
8) Do you know what ADR is?

a) Yes
b) No
9) Do you know what Lok Adalat is?

a) Yes
b) No
10) Do you know what mediation is?

a) Yes
b) No
11) Do you know what arbitration is?

a) Yes
b) No
12) Do you know what conciliation is?
a) Yes
b) No
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Part B. Questioner for advocates
Name:
Professional experience:
Nature of dispute handled:
Duration:
1) Why litigants are bringing their disputes before the court?

b) To seek revenge
d) Other reasons

a) Yes
b) No
3) If No, which is the primary reason makes you feel dissatisfaction?

a) Delay
b) Lengthy hearings
c) Cost
d) Time
e) All of the above
4) Whether you have suggested any of your clients resolve his dispute with any
form of ADR?
a) Yes
b) No
5) If yes, how your client has reacted to your suggestion?

a) Willing to take part in the ADR process
b) Unwilling to take part in the ADR process
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6) Whether the judge has asked you to resolve your client’s dispute through ADR
or not?
a) Yes
b) No
7) If yes, which form of ADR you have preferred

a) Arbitration
b) Mediation
c) Lok Adalat
d) Conciliation
8) Have you undergone any mediation training?

a) Yes
b) No
9) Do you think the trial court is in favour of ADR referral under section 89 of
CPC?
a) Yes
b) No
10) Do you have any suggestions for the better implementation of section 89
referral?
a) Awareness of advocates
b) Awareness to client
c) Awareness to judges
d) All of the above
e) Others
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Part C . Questioner for judges
Name:
Professional experience:
1) Why litigants are bringing their disputes before the court?

b) To seek revenge
d) Other reasons

a) Yes
b) No
3) If no, which is the primary reason makes you feel dissatisfaction?

a) Delay
b) Lengthy hearings
c) Cost
d) Time
e) All of the above
4) Whether you have suggested the disputants resolve their dispute through any
form of ADR?
a) Yes
b) No
5) If yes, how advocates have reacted about your suggestion?

6) If yes, how clients have reacted to your suggestion?

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c) Go by the decision of their advocates

d) Unknown
7) Which form of ADR you have suggested in most of the times for the resolution
of the disputes?
a) Arbitration
b) Mediation
c) Lok Adalat
d) Conciliation
8) After the referral, most of the cases got-

a) Settled
b) Unsettled and coming back to the court
9) Reasons for unsettlement of disputes through ADR is

a) Party’s unwillingness
b) Advocates unwillingness
c) Lack of trained ADR experts
d) Other
10) Do you have any suggestions for the better implementation of section 89
referral?
a) Awareness of advocates
b) Awareness to client
c) Awareness to judges
d) All of the above
e) Others
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Annexure-II
The 238th report of Law Commission of India Recommendations on the

Amendment of Section 89 of CPC
89: Settlement of disputes outside the court -
1. Where it appears to the court, having regard to the nature of the dispute
involved in the suit or another proceeding that the dispute is fit to be settled by one of
the non-adjudicatory alternative dispute resolution processes, namely, conciliation,
judicial- settlement, settlement through Lok Adalat or mediation the court shall,
preferably before framing the issues, record its opinion and direct the parties to attempt
the resolution of dispute through one of the said processes which the parties prefer or
the court determines.
2. Where the parties prefer conciliation, they shall furnish to the court the name
or names of the conciliators and on obtaining his or their consent, the court may specify
a time- limit for the completion of conciliation. Thereupon, the provisions of sections
65 to 81 of the Arbitration and Conciliation Act, 1996, as far as may be, shall apply
and to this effect, the court shall inform the parties. A copy of the settlement agreement
reached between the parties shall be sent to the court concerned. In the absence of a
settlement, the conciliator shall send a brief report on the process of conciliation and
the outcome thereof.
3. Where the dispute has been referred:-
a) for judicial-settlement, the Judicial Officer shall endeavour to effect a

compromise between the parties and shall follow such procedure as may be prescribed;
b) to Lok Adalat, the provisions of sub-sections (3) to (7) of section 20, sections
21 and 22 of the Legal Services Authorities Act, 1987 shall apply in respect of the
dispute so referred and the Lok Adalat shall send a copy of the award to the court
concerned and in case no award is passed, send a brief report on the proceedings held
and the outcome thereof;
c) for mediation, the court shall refer the same to a suitable institution or person or
persons with appropriate directions such as time-limit for completion of mediation
and reporting to the court.
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(4) On receipt of a copy of the settlement agreement or the award of Lok Adalat,
the court, if it finds any inadvertent mistakes or obvious errors, it shall draw the
attention of the conciliator or the Lok Adalat who shall take necessary steps to rectify
the agreement or award suitably with the consent of parties.
Without prejudice to section 8 and other allied provisions of the Arbitration and
Conciliation Act, 1996, the court may also refer the parties to arbitration if both parties
enter into an arbitration agreement or file applications seeking reference to arbitration
during the pendency of a suit or other civil proceeding and in such an event, the
arbitration shall be governed, as far as may be, by the provisions of the Arbitration and
Conciliation Act, 1996. The suitor another proceeding shall be deemed to have been
disposed of accordingly".132
132
Supra note 90
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Annexure III
High Court of Gujarat Instruments on the implementation of section 89 of CPC
Part - A
Civil Procedure Mediation (Gujarat) Draft Rules, 2007
Rule 1: Title
a. These Guidelines in Part. II shall be called the 'Civil Procedure Mediation

(Gujarat) Draft Rules, 2007.
b. These Draft Rules shall come into force from the date of their publication in
the Official Gazette.
Rule 2: Appointment of mediator
a. Parties to a suit may all agree on the name of the sole mediator for mediating
between them.
b. Where there are two sets of parties and are unable to agree on a sole mediator,
each set of parties shall nominate a mediator.
c. Where parties agree on a sole mediator under, clause (a) or where parties
nominate more than one mediator under clause (b), the mediator need not
necessarily be from the panel of mediators referred to in Rule 3 nor. bear the
qualifications referred to in Rule 4 but should not be a person who suffers
from toe disqualifications referred to in Rule 5.
d. Where there are more than two sets of parties having diverse interests, each
set shall nominate a person on its behalf and the said nominees shall select
the sole mediator and failing unanimity in that behalf, the Court shall appoint
a sole mediator.
Rule 3: Panel of mediators
a. The High Court shall, for the purpose of appointing mediators between parties
in suits filed on its original side, prepare a panel of mediators and publish the
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same on its Notice Board, within ninety days of the coming into force of these
Guidelines, with a copy to the Bar Association attached to the High Court.
b. (i) The Courts of the Principal District and Sessions Judge in each District or
the Courts of the Principal Judge of the City Civil Court or Courts of equal
status shall, for the purposes of appointing mediators to mediate between
parties in suits filed on their original side, prepare a panel of mediators, within
a period of ninety days of the commencement of these Guidelines, after
obtaining the approval of the High Court to the names included in the panel,
and shall publish the same on their respective Notice Boards.
(ii) Copies of the said panels referred to in clause(i) shall be forwarded to all
the Courts of equivalent jurisdiction or Courts subordinate to the Courts
referred to in sub-clause (i) and to the Bar associations attached to each of the
Courts :
c. The consent of the persons whose names are included in the panel shall be
obtained before empanelling them.
d. The panel of names shall contain a detailed Annexure giving details of the
qualifications of the mediators and their professional or technical experience
in different fields.
Rule 4: Qualifications of persons to be empanelled under Rule 3
The following persons shall be treated as qualified and eligible for being enlisted in
the panel of mediators under Rule 3, namely :
a. (i)Retired Judges of the Supreme Court of India;
(ii) Retired Judges of the High Court;
(iii) Retired Principal District and Sessions Judges or retired Judges of the City
Civil Court or Courts of equivalent status.
b. Advocates with at least ten years standing at the Bar at the level of the Supreme
Court or the High Court, or the District Courts or Courts of equivalent status
equivalent to the Court where the dispute is pending:
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c. Experts or other professionals with at least fifteen years standing; or retired

Class-I Government officers.
d. Institutions which are themselves experts in mediation and have been

recognized as such by the High Court provided the names of its members are
approved by the High Court initially or whenever there is a change in
membership.
Rule 5: Disqualifications of persons:
The following persons shall be deemed to be disqualified for being impanelled as

mediators:
i. any person who has been adjudged as insolvent or is declared of unsound mind.
ii. or any person against whom criminal charges involving moral turpitude are
framed by a criminal court and are pending, or
iii. any person who has been convicted by a criminal court for any offence
involving moral turpitude;
iv. any person against whom disciplinary proceedings or charges relating to moral
turpitude have been initiated by the appropriate disciplinary authority which is
pending or has resulted in a punishment.
v. any person who is interested or connected with the subject-matter of dispute or

is related to anyone of the parties or to those who represent them, unless such
objection is waived by all the parties in writing.
vi. any legal practitioner who has or is appearing for any of the parties in the suit
or in any other suit or proceedings, unless the parties waive in writing the
objection available on this ground.
vii. such other categories of persons as may be notified by the High Court.
Rule 6: Venue for conducting mediation
The mediator shall conduct the mediation at one or other of the following places:
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i) The venue of the Lok Adalat or Permanent Lok Adalat.
ii) Any place identified by the Court for the purpose of conducting mediation.
iii) Any place identified by the Bar Association or State Bar Council for the
purpose of mediation.
iv) Any other, place as may be agreed upon by the parties subject to the approval
of the Court.
Rule 7: Preference
The Court shall while nominate any person from the panel of mediators referred to in
Rule.3, consider his suitability for resolving the particular class of dispute involved in
the suit and shall give preference to those who have a proven record of successful
mediation or who have special qualification or experience in mediation.
Rule 8: Duty of mediator to disclose certain facts
(a) When a person is approached in connection with his possible appointment as a

mediator, the person shall disclose to the parties, any circumstances likely to
give rise to justifiable doubt as to his independence or impartiality.
(b) Every mediator shall, from the time of his appointment and throughout the
continuance of the mediation proceedings, without delay, disclose to the parties
about the existence of any of the circumstances referred to in clause" (a).
Rule 9: Cancellation of appointment
Upon information furnished by the mediator under Rule 8 or upon any other
information received from the parties or other persons, upon application made by any
party or otherwise, if the Court, in which the suit is filed, is satisfied, after conducting
such enquiry as it deems fit, and after giving a hearing to the mediator, that the said
information has raised a justifiable doubt as to the mediator's independence or
impartiality, it shall cancel the appointment' by a reasoned order and replace him by
another mediator.
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Rule 10: Removal or deletion from the panel
A person whose name is placed in the panel referred to in Rule 3 may be removed or
his name is deleted from the said panel, by the Court which empanelled him, if:
(i) he resigns or withdraws his name from the panel for any reason;
(ii) he is declared insolvent or is declared of unsound mind;
(iii) he is a person against whom criminal charges involving moral turpitude are
framed by a criminal court and are pending;
(iv) he is a person who has been convicted by a criminal court for any offence
involving moral turpitude;
(v) he is a person against whom disciplinary proceedings on charges relating to

moral turpitude have been initiated by the appropriate disciplinary authority,
which is pending or has resulted in a punishment;
(vi) he exhibits or displays conduct, during the continuance of the mediation

proceedings, which is unbecoming of a mediator;(
(vii) the Court which empanelled, upon receipt of information, if it is satisfied, after
conducting such inquiry as it deem fit, is of the view, that it is not possible or
desirable to continue the name of that person in the panel,Provided that, before
removing or deleting his name, under clause (vi) and (vii), the Court shall hear
the mediator whose name is proposed to be removed or deleted from the panel
and shall pass a reasoned order.
Rule 11: Procedure of mediation
(a) The parties may agree on the procedure to be followed by the mediator in the
conduct of the mediation proceedings.
(b) Where the parties do not agree on any particular procedure to be followed by
the mediator, the mediator shall follow the procedure hereinafter mentioned,
namely :
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(i) he shall fix, in consultation with the parties, a time schedule, the dates
and the time of each mediation session, where all parties have to be
present;
(ii) he shall hold the mediation conference in accordance with the

provisions of Rule 6;
(iii) he may conduct joint or separate meetings with the parties;
(iv) each party shall, ten days before a session, provide to the mediator, a
brief memorandum, possibly in non adversarial forum, setting forth
the issues, which according to it, need to be resolved, and its position
in respect to those issues and all information reasonably required for
the mediator to understand the issue; such memoranda shall also be
mutually exchanged between the parties;
(v) each party shall furnish to the -mediator, copies of pleadings or

documents or such other information as may be required by him in
connection with the issues to be resolved. Provided that where the
mediator is of the opinion that he should look into any original
document, the Court may permit him to look into the original
document before such officer of the Court and on such date or time as
the Court may fix.
(vi) each party shall furnish to the mediator such other information as may
be; required by him in connection with the issues to be resolved.
(c) Where there is: more than one mediator,-the mediator nominated by each party
shall first confer with the party that nominated him and shall thereafter interact
with the other mediators, with a view to resolving the disputes.
Rule 12: Mediator not bound by Evidence Act, 1872 or Code of Civil Procedure,
1908:
The mediator shall not be bound by the Code of Civil Procedure 1908 or the Evidence
Act, 1872, but shall be guided by principles of fairness and justice, and also have
regard to usages of trade, if any, and the nature of the dispute.
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Rule13: Non-attendance of parties at sessions or meetings on due dates
(a) The parties shall be present personally or may be represented by their advocates
or power of attorney holders at the meetings or sessions notified by the
mediator. However, a close relative or friend may remain present with authority
letter obtained from the mediator at the commencement of the hearing.
(b) If a party fails to attend a session or a meeting notified by the mediator, other
parties or the mediator can apply to the Court in which the suit is' filed, to issue
appropriate directions to that party to attend before the mediator and if the
Court finds that a party is absenting himself before the mediator without
sufficient reason, the Court may take action against the said party by imposition
of costs.
(c) The parties not resident in India may be represented by their counsel or power
of attorney holders at the sessions or meetings.
Rule 14: Administrative assistance
In order to facilitate the conduct of mediation proceedings, the parties, or the mediator
with the consent of the parties, may arrange for administrative assistance by a suitable
institution or person.
Rule 15: Offer of settlement by parties
(a) Any party to the suit may, 'without prejudice', offer a settlement to the other
party at any stage of the proceedings, with notice to the mediator.
(b) Any party to the suit may make a, 'with prejudice' offer, to the other party at
any stage of the proceedings, with notice to the mediator.
(c) Any such offer may be disclosed to the mediator during a joint meeting or an
individual meeting. Such offer disclosed during an individual meeting may be
disclosed by the mediator to the other party as per the instructions of the party
making the offer.
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Rule 16: Rule of mediator
The mediator shall attempt to facilitate voluntary resolution of the dispute by the
parties, and communicate the views of each party to the other, assist them in
identifying issues, reducing misunderstandings, clarifying priorities, exploring areas
of compromise and generating options in an attempt to solve the dispute, emphasizing
that it is the responsibility of the parties to take decision which affects them; he shall
not impose any terms of settlement on the parties.
Rule 17: Parties alone responsible for taking a decision;
The parties must understand that the mediator only facilitates, in arriving at a decision
to resolve disputes and that he will not and cannot impose any settlement nor does the
mediator give any warranty that the mediation will result in a settlement. The mediator
shall not impose any decision on the parties.
Rule 18: Time limit for completion of mediation:
On the expiry of ninety days from the date fixed for the first appearance of the parties
before, the mediator, the mediation shall stand terminated, unless the Court, which
referred the matter, either suo moto, or upon "request by the mediator or any of the
parties, and upon hearing all the parties, is of the view that extension of time is
necessary or maybe useful; but such extension shall not be beyond a period of thirty
days at a time unless the Court records reasons for granting extension for a longer
period, provided that the total period of all extensions shall not exceed one hundred
twenty days.
Rule 19: Parties to act in good faith:
While no one can be compelled to commit to settling his case in advance of mediation,
all parties shall commit to participate in the proceedings in good faith with the intention
to settle the dispute, if possible.
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Rule 20: Confidentiality, disclosure, and inadmissibility of information
1. When a mediator receives confidential information concerning the dispute

from any party, he shall disclose the substance of that information to the other
party, if permitted by the first party.
2. when a party gives information to the mediator subject to a specific condition

that it be kept confidential, the mediator shall not disclose that information to
the other party, nor shall the mediator voluntarily divulge any information
regarding the documents or what is conveyed to him orally as to what
transpired during the mediation.
3. Receipt or perusal, or preparation of records, reports or other documents by the

mediator, or receipt of information orally by the mediator while serving in that
capacity, shall be confidential and the mediator shall not be compelled to
divulge information regarding the documents nor in regard to the oral
information nor as to what transpired during the mediation.
4. Parties shall maintain confidentiality in respect of events that transpired during

mediation and shall not rely on or introduce the said information in any other
proceedings including the proceedings were from the reference has arisen as to
:
(a) views expressed by a party in the course of the mediation proceedings;
(b) documents obtained, during the mediation which were expressly

required to be treated as confidential or other notes, drafts or
information given by parties or mediators;
(c) proposals made or views expressed by the mediator,
(d) admission made by a party in the course of mediation proceedings;
(e) the fact, that a party had or had not indicated willingness to accept
a proposal;
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5. There shall be no stenographic or audio or video recording of the mediation

proceedings, except with the prior written consent of the parties and the
mediator.
Rule 21: Privacy
Mediation sessions and meetings are private; only the concerned parties or their
counsel or power of attorney holders can attend. Other persons may attend only with
the permission of the parties or with the consent of the mediator.
Rule 22: Immunity
No mediator shall be held liable for anything bona fide has done or omitted to be done
by him during the mediation proceedings for civil or criminal action nor shall he be
summoned by any party to the suit to appear in a Court of law to testify in regard to
information received by him or action taken by him or in respect of drafts or records
prepared by him or shown to him during the mediation proceedings.
Rule 23: Communication between the mediator and the Court
(a) In order to preserve the confidence of parties in the Court and the neutrality of
the mediator, there should be no communication between the mediator and the
Court, except as stated in clauses (b) and (c) of this Rule.
(b) If any communication between the mediator and the Court is necessary, it shall
be in writing and copies of the same shall be given to the parties or their counsel
or power of attorney.
(c) Communication between the mediator and the Court shall be limited to
communication by the mediator:
(i) with the Court about the failure of the party to attend;
(a) with the Court about the need for extension of the time limit for completion
of mediation;
(ii) with the Court with the consent of the parties;
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(iii) regarding his assessment that the case is not suited for settlement through
mediation;
(iv) that the parties have settled the dispute or disputes.
Rule 24: Settlement Agreement
1. Where an agreement is reached between the parties in regard to all the issues
in the suit or some of the issues, the same shall be reduced to writing and signed
by the parties or their power of attorney holder. If any counsel has represented
the parties, they shall attest the signature of their respective clients.
2. The agreement of the parties so signed and attested shall be submitted to the
mediator who shall, with a covering letter signed by him, forward the same to
the Court in which the suit is pending with a direction to the parties to appear
before the Court on a specific date.
3. Where no agreement is arrived at between the parties, before the time limit
stated in Rule 18 or where the mediator is of the view that no settlement is
possible, he shall report the same to the said Court in writing.
Rule 25: Court to fix a date for recording settlement and passing decree:
1. Within seven days of the receipt of any settlement, the court shall issue a notice
to the parties fixing a day for recording settlement, such date not being beyond
a further period of fourteen days from the date of receipt of settlement, and the
Court shall record settlement if it is not collusive.
2. The Court shall then pass a lawful decree in accordance with settlement so
recorded if settlement disposes of all the issues in the suit.
3. If settlement disposes of only certain issues arising in the suit, the Court shall
record settlement on the date fixed for recording settlement and
(i) If the issues are servable from other issues and if a decree could be passed to
the extent of settlement covered by those issues, the Court may pass a decree
straightaway in accordance with settlement on those issues without waiting
for a decision of the Court on the other issues which are not settled.
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(ii) If the issues are not servable, the Court shall wait for a decision of the Court
on the other issues which are not settled.
Rule 26: Fee of mediator and costs:
1. At the time of referring the disputes to mediation, the Court shall, after
consulting the mediator and the parties, fix the fee of the mediator.
2. As far as possible a consolidated sum may be fixed rather than for each session
or meeting.
3. Where there are two mediators as in clause (b) of Rule 2, the -Court shall fix
the fee payable to the mediators which shall be shared equally by the two sets
of parties.
4. The expense of the mediation including the fee of the mediator, costs of
administrative assistance, and other ancillary expenses concerned, shall be
borne equally by the various contesting parties or as may be otherwise directed
by the Court.
5. Each party shall bear the costs for production of witnesses on his side including
experts, or for production of documents.
6. The mediator may, before the commencement of mediation, direct the parties
to deposit equal sums, tentatively, to the extent of 40% of the probable costs of
the mediation as referred to in clauses (1), (3) and (4). The remaining 60% shall
be deposited with the mediator, after the conclusion of mediation. For the
amount of cost paid to the mediator, he shall issue the necessary receipts and a
statement of account shall be filed, by the mediator in the Court.
7. The expense of mediation including fee, if not paid by the parties, the Court
shall, on the application of the mediator or parties, direct the concerned parties
to pay, and if they do not pay, the Court shall recover the said amounts as if
there was a decree for the said amount
8. Where a party is entitled to legal aid under section 12 of the Legal Services
Authority Act, 1987, the amount of fee payable to the mediator and costs shall
be paid by the concerned Legal Services Authority under that Act.
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Rule 27: Ethics to be followed by the mediator
The mediator shall:
(1) follow and observe these Rules strictly and with due diligence;
(2) not carry on any activity or conduct which could reasonably be considered as
conduct unbecoming of a mediator;
(3) uphold the integrity and fairness of the mediation process;
(4) ensure that the parties involved in the mediation are fairly informed and have
an adequate understanding. of the procedural aspects of the process;
(5) satisfy himself/herself that he/she is qualified to undertake and complete the
assignment in a professional manner;
(6) disclose any interest or relationship likely to affect impartiality or which might
seek an appearance of partiality or bias;
(7) avoid, while communicating with the parties, any impropriety or appearance of
impropriety;
(8) be faithful to the relationship of trust and confidentiality imposed in the office
of the mediator;
(9) conduct all proceedings related to the resolutions of a dispute, in accordance

with the applicable law;
(10) recognize that mediation is based on principles of self-determination by the

parties and that mediation process relies upon the ability of parties to reach a
voluntary, undisclosed agreement;
(11) maintain the reasonable expectations of the parties as to confidentiality;
(12) refrain from promises or guarantees of results.
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Rule 28: Transitory provisions
Until a panel of mediators is prepared by the High Court and the District Court, the
Courts referred to in Rule 3, may nominate a mediator of their choice if the mediator
belongs to any of the classes of persons referred to in Rule 4 (and is not disqualified
under Rule 5) taking into account the suitability of the mediator, for resolving the
particular dispute.133
133
Mediation Centre Guidelines' (Gujarathighcourt.nic.in)
<http://gujarathighcourt.nic.in/mcguide> accessed 23 August 2019
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Part B
Draft referral order
In the Court of Hon'ble
Court Case No .........of
Applicant/Plaintiff/Appellant/Complainant
v/s
Opponent/Defendant/Respondent/Accused
DRAFT REFERRAL ORDER
Upon going through the record of the case and further considering the facts and
circumstances of the case, it appears to this Court that there exist elements of a
settlement which may be acceptable to the parties. Therefore, in the exercise of powers
conferred u/s 89 of CPC, 1908, I refer this case for exploring the possibilities of
settlement through Mediation, on the following conditions: -
1) Parties to the list and their advocates/attorneys shall remain present along with
the necessary case papers before the Mediation Centre, District Court Building
at ....a.m/p.m on 00/00/20...
2) Mediation process/proceeding shall be conducted by the MCPC Trained
Mediator. In a Court annexed mediation, the coordinator of the mediation
Centre shall appoint the mediator as he may deem fit.
3) In case of failure of resolution of the referred dispute, the Mediator shall inform
the Mediation Centre, by a report, only stating that MEDIATION HAS BEEN
UNSUCCESSFUL and the Co-ordinator of the Mediation Centre shall inform
the same to this Court.
4) When an agreement is reached between the parties with regard to all the issues
in the suit or proceeding or some of the issues, the same shall be reduced to
writing and signed by the parties or their constituted attorney/s, and counsel/s,
if any.
5) The agreement of the parties so signed shall be submitted to the co-ordinator,
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Mediation Centre, who shall, with a covering letter signed by him forward the
same to this Court.
6) On the expiry of 90 from the date fixed for the first appearance of the parties
before the mediator, the mediation shall stand terminated, unless this Court,
either suo moto, or upon request by any of the parties, and upon hearing all the
parties, is of the view that extension of time is necessary or maybe useful; but
such extension shall not be beyond a further period of thirty days.
7) Next date of formal hearing is fixed on 00/00/20.. (to check the progress of the
mediation)
8) Photo Copy of pleadings shall be forwarded to Mediation Centre, forthwith.
Place: Name and Designation
Date:
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Annexure-IV
Statistics on Lok Adalat and Mediation conducted in the state of Gujarat
Part A
Statement Showing Details Of Lok Adalat & Legal Literacy Camp Held In
Gujarat State
(Up to January -2017)
SR. PARTICULARS MARCH TOTAL TOTAL TOTAL TOTAL TOTAL TOTAL TOTAL TOTAL Jan'17 TOTAL
NO. 1982 TO OF OF OF OF OF OF 2014 OF OF
1997 1998 to 2010 2011 2012 2013 2015
2009 2016
1 L.A. HELD
1470 93678 9478 9741 9736 10068 10783 12138 15620 715 173427
(G.L.A + C.L.A)
MACT L.A.
484 3907 462 525 675 921 1056 990 1034 53 10107
HELD
2 CASES DEALT
WITH (G.L.A. + 251388 6269115 649388 552727 289316 396023 569529 433207 654396 13809 10078898
C.L.A)
MACT C.D.W. 44643 132444 15825 11069 11488 1 14788 14176 18017 179 262630
3 CASES
DISPOSED OF 198140 5037808 428110 357535 168432 212432 363219 163449 222667 3879 7155671
(G.L.A.+C.L.A)
MACT CASES
32874 84953 7379 7543 5765 10929 11022 8914 9131 144 178654
DISPOSED OF
4 AWARDED
MACT (RS. IN 113.2 568.17 66.55 101.26 67.19 139.94 163.62 151.08 169.98 2.58 1544
CRORES)
5 OTHER COMP. 0 3173.58 239.17 450.99 424.05 410.22 748.82 721.29 593.35 25.83 6787
(RS. (N
6 L.L.C. HELD 601 347450 10858 8057 7064 7001 9191 8418 7782 454 406876
CRORES)
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Part B
Statement Showing The Details of The Matters To All ADR/Mediation Centres
in The State Ending 31/03/2017 Since Its Establishment
Name of mediation centres Referred Settled Non starters Unsettled Pending
Gujarat High Court Mediation Centre (established on 23/12/2008) 1251 263 159 802 27
Ahmedabad City Civil Court Mediation Centre (established on 24/12/08) 881 236 2 622 21
Family Court Mediation Centre, Ahmedabad (established on 01/05/09) 716 135 216 321 44
Anand ADR Centre (established on 31/07/11) 742 100 102 527 13
Banaskantha @ Palanpur ADR Centre (established on

860 204 194 439 23
17/04/13)
Bharuch ADR Centre (established on 10/12/11) 296 57 15 202 22
Dahod ADR Centre (established on 18/03/12) 454 46 0 392 16
Dang @ Ahwa Mediation Centre (established on 19/08/11) 2 0 0 2 0
Junagadh ADR Centre (established on 06/10/12) 319 48 51 195 25
Jamnagar Mediation Centre (established on 09/05/09) 1070 102 94 832 42
Kachchh Mediation Centre (established on 01/04/12) 1051 208 51 749 43
Kheda @ Nadiad Mediation Centre (established on 31/07/11) 326 40 2 262 22
Mehsana ADR Centre (established on 20/6/2015) 591 156 195 225 15
Navsari Mediation Centre (established on 18/08/11) 61 8 8 41 4
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Panchmahal @ Godhara ADR Centre (established on 04/03/12) 515 108 59 264 84
Patan Mediation Centre (established on 31/07/11) 490 110 150 167 63
Rajkot ADR. Centre (established on 04/07/2015) 2570 485 63 1787 235
Surendranagar Mediation Centre (established on 30/06/12) 673 175 0 467 31
Surat ADR Centre (established on 26/07/2014) 2723 580 40 2008 95
Vadodara Mediation Centre (established on 31/07/11) 708 86 6 502 114
Valsad ADR Centre (established on 07/04/2013) 252 44 19 123 66
Porbandar ADR Centre (established on 04-08-2013) 199 26 21 138 14
Chief Metro Magistrats Court Mediation Centre (established on 25-04-2014) 253 52 38 131 32
Amreli ADR Centre (established on 01-05-2016) 251 19 79 136 17
Ahmedabad (Rural) District Mediation Centre (established on 10.12.2016 197 17 7 43 130
Total 17451 3305 1571 11377 1198
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REFERENCE
Acts
 Legal Services Authorities Act, 1987

 Arbitration and Conciliation Act of 1996
 Civil Procedure Code, 1908
 UNCITRAL Model Law on Arbitration, 1985
 UNCITRAL Conciliation rules,1980
 THE COMMERCIAL COURTS, COMMERCIAL DIVISION AND COMMERCIAL APPELLATE
DIVISION OF HIGH COURTS (AMENDMENT) ACT, 2018 SECTION 12A(1).
Rules
 Model Mediation rules 2005

 Mediation and Conciliation Project Committee, Mediation Manual of India 2010
available at
https://www.sci.gov.in/pdf/mediation/MT%20MANUAL%20OF%20INDIA.pdf.
 Handbook on Mediation, Himachal Pradesh High Court, 2014 available at
https://hphighcourt.nic.in/pdf/handbookonmediation2014.pdfhttp://sonitpurjudiciary.
gov.in/DLSA/Act,s%20&%20Rule/Mediation_and_Concillation_Project_Committe0
001.pdf
Reports
 Law Commission of India, 77th Report on Delay and Areas in Trial Courts 1978.
 Law Commission of India, 129th Report on “Urban Legislation Mediation As
Alternative To Adjudication”.
 Law Commission of India, 238th report on Amendment of Section 89 of the Code of
Civil Procedure, 1908 and Allied Provisions, 2011
 High Court of Gujarat, Annual Report, 2018. Available at
http://gujarathighcourt.nic.in/annualreport
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509
134913/2019/NM
Books
 Henry J. Brown and Arthur L. Mariot, ADR Principles and PrAct,ice 2nd Ed, Sweet
& Maxwell, 1997, p 127.
 Stephen B. Goldberg, Frank E.A. Sander Rd, and Nancy H. Rogers, Dispute
Resolution: Negotiation Mediation and Other Processes (Aspen Casebook) 6th
Edition, Aspine Law & Business, Gaithesburg and New York, 1999, p. 123.
 Panchu, Sriram, Settle for More (1st edn, Chennai [India]: East West Books (Madras)
Pvt Ltd 2007).
 Malhotra, Indu Malhotra, The Law and PrAct,ice of Arbitration and Conciliation (2nd
ed, Lexis Nexis, 2006.
 Jenkins, Jane, and Simon Stebbings. International Construction Arbitration Law
(1stedn, Alphen an den Rijn: Kluwer Law International 2006).
 George J. Siedel, Negotiating for Success: Essential Strategies and Skills, Van Rye
Publishing, LLC, 2014
Articles
 Justice M. Jagannadha Rao, Concepts Of Conciliation And Mediation And Their

Differences. available at
http://lawcommissionofindia.nic.in/adr_conf/concepts%20med%20Rao%201.pdf
 Justice Jitendra N Bhatt, ‘A Round Table Justice through Lok-Adalat (Peoples’ Court)
- A Vibrant ADR in India’ (2001 (3) Gujarat Law Herald Journal 13.
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313

RESOLVING PENDING CASES THROUGH ALTERNATIVE

Resolving pending cases through Alternative Dispute

Submitted by the research team consist of

Dr Ambati Nageswara Rao

LIST OF TABLES XII

EXECUIVE SUMMARY XVII

1.1 Review of Literature 01

1.2 Significance of the study 07

1.3 Scope and limitation of the study 08

1.4 Research objectives 09

1.6 Research Methodology 09

2. HISTORY AND DEVELOPMENT OF ADR IN INDIA 12 - 36

2.1 ADR mechanisms in ancient India 13

2.2 History of ADR in India 13

2.2.1 History of Arbitration in India 13

2.2.2 History of conciliation in India 15

2.2.3 History of mediation in India 16

2.2.3.1 Differences between courts annexed mediation and 18

2.2.3.2 Difference between Conciliation and Mediation 19

2.2.4 Lok Adalat 21

2.2.5 Permanent Lok Adalat 31

2.2.5.1 Difference between Lok Adalat and Permanent Lok 34

3. SALIENT FEATURES OF SECTION 89 OF CIVIL PROCEDURE 37-54

3.1 History of section 89 of CPC 38

3.2 Mandatory ADR referral of disputes and its usage in 39

3.3 Bare provision of section 89 of CPC 41

3.4 Lacuna in section 89 of CPC 42

3.4.1 Role of the judge with regards to referral of the dispute 43

3.4.2 Court’s obligation under section 89 of CPC and 46

3.4.3 Deciding and referring appropriate ADR for the 47

3.4.4 There is no clear-cut definition/explanation about 48

3.4.4.3.1 Role of court annexed mediation in section 89 referral 51

3.4.4.4 Lok Adalat 52

3.4.4.5 Judicial settlement 53

3.4.5 Inclusion of another new form of ADR 54

3.4.5.1 Dispute Adjudication Board and Dispute Review Board 54

3.4.5.2 Early Neutral Evaluation 55

3.4.5.3 Ministerial/Executive tribunal 55

3.4.5.4 Expert determination 55

3.5 Proposed amendment in the section 89 of CPC 57

3.6 Comprehensive road map for the role of the presiding 58

4. ANALYSIS OF THE IMPLEMENTATION OF SECTION 89 OF 59 - 136

4.1 Judicial system and ADR institutions in the state of 60

4.2 Mindset of the stakeholders on the implementation of 65

4.2.1 Data Analysis and Interpretation of Litigants 66

4.2.1.1 Broader Analysis of the Respondents 67

4.2.1.2 Respondent’s Education across the districts 67

4.2.1.3 Occupation of Respondent 69

4.2.1.4 Nature of dispute 70

4.2.1.5 Time duration of the Cases 72

4.2.1.6 Nature of Dispute with time duration 72

4.2.1.7 Nature of Dispute based on the District with time 73

4.2.1.8 Analysis Related to ADR awareness 76

4.2.1.7.1 Reason of filing the Case 77

4.2.1.7.2 Statistics related to the opinion of the litigants about the 78

4.2.1.7.3 Reason for non-satisfaction 80

4.2.1.7.4 Awareness about the ADR System 81

4.2.1.7.4.1 Willingness to resolve their dispute through ADR 82

4.2.1.7.4.2 Suggested about ADR system or not 83

4.2.1.7.3 Form of ADR 85

4.2.1.7.4 Knowledge About the ADR 87

4.2.1.7.5 Knowledge on Lok Adalat 88