Professional Documents
Culture Documents
Introduction ............................................................................................... p 2
Conclusion ................................................................................................ p 11
Control Room Best Practices Provide Better Pipeline Safety and Operational Efficiency
Executive summary
Industry best practices call for pipeline operators to define a clear alarm
management plan that helps avoid controller overload and ensures alarms are
accurate and support safe pipeline operation. Review of controller workload is
key in this program, as it can provide the most critical information on how to
improve the performance of an alarm system and the controllers monitoring it.
Controller performance can be impaired when deluged with too many SCADA
alarms, a significant increase in the number of points being monitored and
alarms related to communications, which all add to other attention-demanding
activities not directly related to alarms.
Introduction
Alarm management
requirements
While every country differs, many require, and industry best practices
dictate that pipeline operators define a clear alarm management plan with
the primary goals of avoiding controller overload and ensuring alarms are
accurate and support safe pipeline operation. Operators should have a
written plan that includes the following:
• Once a month, identify points that have been taken off scan,
had alarms inhibited, generated false alarms, or have needed
maintenance.
Adding more alarm points with new configurations alters the balance of an
existing alarm management philosophy. As this type of increase in points
occurs, it is critical that operators go back and properly rationalise these new
points as well as manage the increased load for operators.
Rationalisation
A primary function of alarm management is to determine which alarms
need responses and which are repetitive or “bad actors.” A common
control industry for an alarm is a notification that requires a response. The
rationalisation process is a point-by-point review of the pipeline system
to determine which SCADA alarms do, in fact, require a response and
developing a prioritisation level for them. As well as documenting the
appropriate response to the alarm once it has been verified.
It is during this review that operators begin to develop a clear picture of the
alarm system. Rationalisation provides the information needed to begin the
implementation phase of the alarm management plan.
All of this needs to happen within an audited program, so that when you
need to make a change to an alarm limit, you can prove that any changes
to the operating procedures were communicated to the controllers and well
documented.
Alarm management
improvement strategies
As operators enter the implementation phase, there are a variety of resources
available to guide the process. When working with customers, Schneider
Electric follows guidelines such as what is published by the Engineering
Equipment and Materials Users’ Association (EEMUA 191). In an effort to
prioritise the strategies based upon the resulting improvements to system
performance, the EEMUA recommends applying first basic, then advanced
techniques to achieve the necessary improvements
Highest Benefit
These strategies, while providing the highest value, involve little advanced
technology, having more to do with reviewing alarms and adjusting alarm
settings properly:
Medium Benefit
Tracking improvement
As these strategies are implemented and reviewed over time, operators
should be able to see not only a reduced number of alarms but a general
improvement in safety and performance of the alarm system, as well as more
efficient control room operation overall. Schneider Electric customers that
were skeptical at being able to achieve an alarm rate of six to ten alarms per
hour just a few years ago, are now seeing significant drops in their alarm
loads as they continue to refine their alarm management program. It is
important that these performance measures are tracked carefully, especially
as operations are scaled up into larger point counts.
Conclusion
SCADA alarms are necessary for effective and safe pipeline operations. Yet
the industry advises that operators carefully assess how much alarm is too
much for its particular infrastructure and operations. Excessive alarms can
overload controllers and actually undermine safe operations.
Best practices in control room management and alarm management help the
operator implement a program to analyze and continually improve the alarm
system for better pipeline safety and operational efficiency.