Professional Documents
Culture Documents
Leadership and Management
Leadership and Management
Management – French term “ménagement” which means “the directing” and from the
Latin term manu agree, which means “to lead by the hand”. Both word origins imply that
management is the process of leading and directing all or part of an organization, often a
business, through the deployment and manipulation of resources. The act, manner, or
practice of managing, handling, supervision, or control is another description of
management.
Managers:
Leaders often do not have delegated authority but obtain their power through
other means, such as influence. Leaders have a wider variety of roles than do
managers.
Leaders focus on group process, information gathering, feedback, and
empowering other.
Leaders emphasize interpersonal relationships.
1
Leaders direct willing followers.
Leaders have goals that may or may not reflect those of the organization.
Descriptive
• Descriptive learning theories make statements about how learning occurs and
devise models that can be used to explain and predict learning results.
Prescriptive
• Prescriptive learning theories are concerned with guidelines that describe what to
do in order to achieve specific outcomes. They are often based on descriptive
theories; sometimes they are derived from experience.
2
Leadership research in 1920’s and 1930’s focused on characteristics
• Drive. Leaders exhibit a high effort level. They have a relatively high desire for
achievement, they are ambitious, they have a lot of energy, they are tirelessly
persistent in their activities, and they show initiative.
• Desire to lead. Leaders have a strong desire to influence and lead others. They
demonstrate the willingness to take responsibility.
• Honesty and integrity. Leaders build trusting relationships with followers by being
truthful or non-deceitful and by showing high consistency between word and deed.
3
to make well-informed decisions and to understand the implications of those
decisions.
• Extraversion. Leaders are energetic, lively people. They are sociable, assertive,
and rarely silent or withdrawn.
Leadership research from the late 1940s to the mid-1960s concentrated on the preferred
behavioral styles that leaders demonstrated. Researchers wondered whether something
unique in what effective leaders did—in other words, in their behavior—was the key.
University of Iowa
Autocratic Style
Described a leader who dictated work, methods, made unilateral decisions and
limited employee participation.
Dictating work methods, centralizing decision making, and limiting participation
Democratic Style
Leader let the group make decisions and complete the work in whatever way it
saw fit.
Giving group freedom to make decisions and complete work.
Ohio State
Initiating Structure - which referred to the extent to which a leader defined his or her role
and the roles of group members in attaining goals. It included behaviors that involved
4
attempts to organize work, work relationships, and goals. Structuring work and work
relationships to meet job goals.
Consideration - which was defined as the extent to which a leader had work relationships
characterized by mutual trust and respect for group members’ ideas and feelings. Being
considerate of followers’ ideas and feelings.
University of Michigan
Production Oriented - leaders, in contrast, tended to emphasize the task aspects of the
job.
Michigan researchers concluded that leaders who were employee oriented were able to
get high group productivity and high group member satisfaction.
Managerial Grid
Concern for Production - measured leaders concern for getting the job done on a scale
of 1 to 9. (Low to High)
5
The Fiedler Model
Fiedler contingency model proposed that effective group performance depended upon
properly matching the leader’s style and the amount of control and influence in the
situation.
Key factor in leadership success was an individual’s basic leadership style, either task
oriented or relationship oriented.
The Contingency theory is not concerned with having the leader adapt to a situation,
rather the goal is to match the leader’s style with a compatible situation. To make best
use of this theory, it is important to find what style a leader has. This is done through
the Least Preferred Coworker Scale (LPC)
The LPC is a list of questions designed to find out what kind of employee a leader would
most like to work with, and in turn shows the leaders style. Fiedler’s Contingency Model
attempts to match the leader’s style using LPC to the situation in which they would thrive.
High LPC Score– leader with good personal skills and relies on relationships with
others to accomplish tasks; people-oriented.
Low LPC Score– leader that accomplishes goals through focus on the task and
positional power; task-oriented.
Task-oriented leaders are most effective when their positional power is high, as well as
the task structure. People or relation-oriented leaders perform their best when the
relationship levels between themselves and followers are at their greatest. After finding
the style of the leader, Fiedler’s Model states that finding the best situation for the leader,
also known as “situational favorableness”.
A situation is defined by three factors in the contingency theory:
These three factors combine to form the situation in which a leader’s style is effective or
ineffective. If the three factors match up to the style of the leader, success is projected. It
is important to remember that the opposite can happen as well. If a leader is put into a
6
situation opposite of his or her favored task structure, member relation, and level of power,
then failure is to ensue. The three factors of contingency situation have less of an impact
on leaders who are task-oriented, or score low LPC’s, than leaders who are people-
oriented and score high LPC’s. By using the results from the LPC to find a person’s
leadership style, and analyzing their preferred leader-member relation, task structure, and
positional power, finding the right job or position for someone can be more accurately
accomplished.
• Fiedler did acknowledge that a small number of people might fall in between these
two extremes.
• Fiedler assumed a person’s leadership style was fixed regardless of the situation.
In other words, if you were a relationship-oriented leader, you’d always be one,
and the same for task-oriented.
• Telling (high task–low relationship): The leader defines roles and tells people what,
how, when, and where to do various tasks.
• Selling (high task–high relationship): The leader provides both directive and
supportive behavior.
The final component in the model is the four stages of follower readiness:
• R1: People are both unable and unwilling to take responsibility for doing
something. Followers aren’t competent or confident.
7
• R2: People are unable but willing to do the necessary job tasks. Followers are
motivated but lack the appropriate skills.
• R3: People are able but unwilling to do what the leader wants. Followers are
competent, but don’t want to do something.
• R4: People are both able and willing to do what is asked of them.
Pro's
Con's
States that the leader’s job is to assist followers in attaining their goals and to
provide direction or support needed to ensure that their goals are compatible with
the goals of the group or organization.
Is a theory based on specifying a leader's style or behavior that best fits
the employee and work environment in order to achieve a goal.
The goal is to increase your employees' motivation, empowerment, and
satisfaction so they become productive members of the organization.
8
In contrast to Fiedler’s view that a leader couldn’t change his or her behavior,
House assumed that leaders are flexible and can display any or all of these
leadership styles depending on the situation.
Directive: The leader informs her followers on what is expected of them, such as
telling them what to do, how to perform a task, and scheduling and coordinating
work. It is most effective when people are unsure about the task or when there is
a lot of uncertainty within the environment.
Supportive: The leader makes work pleasant for the workers by showing concern
for them and by being friendly and approachable. It is most effective in situations
in which tasks and relationships are physically or psychologically challenging.
Participative: The leader consults with his followers before making a decision on
how to proceed. It is most effective when subordinates are highly trained and
involved in their work.
Achievement: The leader sets challenging goals for her followers, expects them to
perform at their highest level, and shows confidence in their ability to meet this
expectation. It is most effective in professional work environments, such as
technical, scientific; or achievement environments, such as sales.
“Favorites”
Leaders create in-groups and outgroups and those in the in-group will have higher
performance ratings, less turnover, and greater job satisfaction.
It’s not exactly clear how a leader chooses who falls into each category, but
evidence shows that in-group members have demographic, attitude, personality,
and even gender similarities with the leader or they have a higher level of
competence than out-group members.
9
first emerged in the 1970s. It focuses on the relationship that develops between
managers and members of their teams.
The theory states that all relationships between managers and subordinates go through
three stages. These are:
Role-Taking - Role-taking occurs when team members first join the group. Managers use
this time to assess new members' skills and abilities.
Role-Making - New team members then begin to work on projects and tasks as part of
the team. In this stage, managers generally expect that new team members will work
hard, be loyal and prove trustworthy as they get used to their new role. The theory says
that, during this stage, managers sort new team members (often subconsciously) into one
of two groups.
In-Group - if team members prove themselves loyal, trustworthy and skilled, they're
put into the In-Group. This group is made up of the team members that the manager
trusts the most. Managers give this group most of their attention, providing challenging
and interesting work, and offering opportunities for additional training and
advancement. This group also gets more one-to-one time with the manager. Often,
people in this group have a similar personality and work-ethic to their manager.
Out-Group - if team members betray the trust of the manager, or prove that they're
unmotivated or incompetent, they're put into the Out-Group. This group's work is often
restricted and unchallenging. Out-Group members tend to have less access to the
manager, and often don't receive opportunities for growth or advancement.
Routinization - During this last phase, routines between team members and their
managers are established. In-Group team members work hard to maintain the good
opinion of their managers, by showing trust, respect, empathy, patience, and persistence.
10
Transformational-Transactional Leadership
Transactional Leaders - Leaders that lead primarily by using social exchanges (or
transactions). Transactional leaders guide or motivate followers to work toward
established goals by exchanging rewards for their productivity. Promotes compliance with
existing organizational goals and performance expectations through supervision and the
use of rewards and punishments. Transactional leaders are task- and outcome-oriented.
Especially effective under strict time and resource constraints and in highly-specified
projects, this approach adheres to the status quo and employs a form of management
that pays close attention to how employees perform their tasks.
11
4. Transactional leaders appeal to the self-interest of employees who seek out
rewards for themselves, in contrast to transformational leaders, who appeal to group
interests and notions of organizational success.
Charismatic-Visionary Leadership
Charismatic Leader - that is, an enthusiastic, self-confident leader whose personality and
actions influence people to behave in certain ways. An enthusiastic, self-confident leader
whose personality and actions influence people to behave in certain ways. Are individuals
who gain a following because of their personality. They are charming individuals who
know how to make individuals think that they like them, and have the charisma to make
these individuals do as these leaders ask to retain this imagined affection. This charisma
can be a natural trait of how the leader conducts himself, or a skill that the leader cultivates
in order to carefully practice on the individuals he leads.
Visionary Leadership – is the ability to create and articulate a realistic, credible, and
attractive vision of the future that improves upon the present situation. The ability to create
and articulate a realistic, credible, and attractive vision of the future that improves upon
the present situation. Are individuals who use an idea about the way things could be to
motivate individuals to do as they say. This could be religious in nature, such as a vision
of a possible afterlife or a narrative of how humans fit into the big picture of the universe.
Alternatively, it could be a more worldly vision of how things here on Earth could function,
such as government policies to mandate better working conditions or how a new product
could change the world.
Reference:
Marquis, Bessie L. and Carol J. Huston, (2017), Leadership Roles and Management
Functions in Nursing Theory and Application, 9th edition. Lippincott Williams and Wilkins,
printed in the Philippines.
12