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RFP_Annexure_UFMC Confidential

Index
Process
S.No Contents
Number

1 Business process coverage for ERP implementation

2 Glossary definations
3 1 Business process for Forecasting

4 2 Business process for Order to Delivery Large Animals

5 3 Business process for Order to Delivery Poultry & Special

6 4 Business process for Internal Sales

7 5 Business process for MRP

8 6 Business process for RM discharge & delivery

9 7 Business process for Purchase

10 8 Business process for Formulation

11 9 Business process for Common Finance

12 10 Business process for Maintainace

13 11 Business process for Business Process & Budgeting

14 12 Business process for Sales & Operation Planning


15 13 Business process for Finance
16 14 Business process for Human Resource
17 15 Business process for System Integration

18 16 Business process for Shrink Management

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KEY WORDS
Definition Business Process Explanation
YFM All Yanbu Feed Mill
Item group Sales forecast A grouping of different items, which belongs to the same range in terms of statistics (e.g.: layer feed, dairy feed, raw material)…
Potential customer Sales forecast A lead in KSA, which has animals, but not a customer yet
Sub customer Sales forecast Delivery location (farm) of an invoicing address
Premix Sales forecast A pre - mixture of ingredients , used also for feed production, and produced + sold as well.
period Sales forecast Month or year for forecasting.
CORM Sales forecast Contribution of raw material (production costs, general costs + margin). All cost element excl. Raw material costs
Delivery mode Sales forecast How the delivery will be done (UFMC turuck, customer truck etc…)
Product form Sales forecast The form of the feed (pellet, mash etc…)
Packaging Sales forecast How the feed will be delivered (in bags, bulk, big - bag…)
Formulation Sales forecast The software and the business process, which optimizing the Formula for feed production, based on quality, price and availability
Recipe Sales forecast The actual Formula
Forecast version Sales forecast Each sales forecast can be changed. In case of change the system should generate a new version, in order to keep the history of the old
customer roles Internal sales who can receive feed, who is receiving the invoice
silo information Internal sales Manage of Silos at customer site in the ERP system in order to give better delivery information
price-technical information Internal sales Special item prices for a customer, discounts , charges …
Item All Item is all product from raw material till the final product. Each has a unique id.
NIR Order to delivery and Near Infrared Spectroscopy
purchase
VAR Value at Risk
LA Large Animals
P&S Poultry & Special
ERP Enterprise Resource Planning
EPM Enterprise Performance Management
LIMS Laboratory Information Management System
RFID Radio Frequency Identification Device
BI Business Intelligence Software Solutions

PCS Production Control Systems


PLC Programmable Logic Control
QAD Quality Assurance Department
R&D Research & Development

UFMC United Feed Manufacturing Company

OE Sales Order Execution


ETA Expected Time of Arrival

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Business Process for Forecasting


Process Name (level
Forecast management
1)
Process Owner Sales
Assumptions None

Typical Annual Benefits Process Accounta


Process Activities Description Input Output Controls Key Data Entities Notes
Envisaged Integrations bility

High level forecast for each Use of Item group level in the forecast ( Added some re-ordering) 1. Strategic forecast report. This not defined Item group, Easier to compare the High No integration sales,
item group (e.g.: poultry structure - enter and follow up at item group 1. The strategic forecast will be entered for each item is a report based the forecasted period, quantity, Level Strategic Business manageme
feed, LA feed, Raw level. This enables to be able to handle the group (poultry feed, dairy feed etc…) quantities for each item group CORM plan with the detailed nt
materials) High Level Strategic Business Plan forecast 2. period (for strategic plan the period is a year) and year operational sales forecast
(quantity and margin) in the ERP. 3. Quantity
4. CORM (margin + company costs exl. Raw materials)
5. One forecast for all customer Per item group from
higher management
Detailed operational This process covers feed and Raw material Customer (for large animals business is not for each 1. Detailed forecast report, deviation control Item, customer, 1. Use forecast for Integration sales 1. Forecast inputs
forecast detailed forecasts. customer, but per distributor area), item (only items whichquantities for each item feed for compared with quantity multiblend optimizing in towards should be automated,
For Feed products: can be sold), packing code, product form, delivery mode, each plant and for each physical previous month formulation module formulation with copy possibility to
large animals : forecast per plant (Yanbuj) quantity. location 2. Use the result for raw module another forecast
and break down for each distributor 1. Sales rep to input quantity and delivery mode (UFMC 2. Forecast report, quantities for material position version or period.
poultry & special : products are forecasted own or customer own, or third party trucks) each group item for feed for monitoring (coverage) - 2. Position monitoring
per customer locations 2. Product form (e.g. feed or raw material) each plant see note 2 means that based on
For Raw material, the forecast is based on 4. Packing code (e.g. bulk, bag 50 kg or 20 kg weight...) 3. The feed formulation raw material positions
customers quotations and contracts 4. Raw material and feed items (large animals per plant (MULTIBLEND) is based on (short and long ) plus
Premix and fish feed sales forecast need to and non-live stock per location) sales forecasts - Feed and raw the expected
be captured as well. 5. Period: minimum 1-12 month. Recommended for one material detailed quantities consumptions (from
year (feed best practice). should be linked to the sales forecast feed +
6. Forecast figures per plant (item / quantity / plant) formulation and MRP process formula break down),
4. Deviation of forecast against the system has to
Forecast change This is a monthly revision process for the 1. Previous detailed forecast version, 1. Comparison report between Logging of Updated quantity, Follow up possibility for the Integration sales
management. Generate detailed forecast process for the coming 3 2. Turnover from the last month compared to the detailed the output of the detailed changes, change reason for change forecast evaluation towards
new forecast versions, log months. forecast of last month. (This is an output of the detailed previous operational forecasts (3 report (parameter) formulation
the modifications. forecasts (previous step) months from the 12 months) and software
3. Refined set of parameters for the detailed operational the current operational forecast.
forecast covering the next 3 months. 2. Similar outputs to the detailed
4. Deviation between the previous set (3 months) of operational forecasts (for the
forecast version and the current set (3 months) of revised 3 months under
forecast version. Deviation reasons needs to be entered consideration)
by the sales rep
Raw material breakdown of Last forecast MRP report (based on raw Recipe control item, recipe, Raw material position Importing raw MRP
the forecasts material breakdown from last version, quantity, monitoring, coverage material
recipe version) reports. Support purchase breakdown from

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Business Process for Order Entry to Delivery : large animals sales


Process Name (level 2) ORDER ENTRY TO DELIVERY
Process Owner CSD
Assumptions None
Process Dependencies Production not one by one depending on the sales order

Mainly customer trucks are used for delivering (sales via distributor) for
UFMC deliveries
PCS needs to be integrated with ERP

Typical Annual
Process Activities Description Input Output Controls Key Data Entities Process Integrations Accountability
Benefits Envisaged

Sales Order entry Sales department creates the sales order in the Sales order data (customer, product related delivery and invoicing data, Order reports customer credit control, order, order line, On line inventory ERP sales order towards Customer Service
ERP. The order can be generated from a contract requested delivery date and time or time window...) animal customer relation customer, item, available for Order PCS Department (CSD)
or quotation or manually. In future E-order control, sales contract desired date execution (OE), orders
possibility needs to be available. System needs to
check, sales order are transferred to PCS,
do the feed order validation (on item, quantity…)
validation No E-Mail as
integration and
communication tool
needed,

Sales Order approval After clarified the payment situation, the order get Sales order data Sales order confirmation order, order line, On line inventory ERP sales order towards CSD
confirmed via mail, fax, sms…), customer, item, available for OE, orders PCS
order status in ERP, desired date are transferred to PCS,
order reports, order No E-Mail as
integration towards integration and
PCS, communication tool
needed,

Production Recipe import from formulation The formulation optimizing the recipes, and after it Item , costs, nutrient values, optimized recipe Version nr, variance nr nutritional , price and item, raw material, Automatic formulation Formulates exports the RnD
is in the formulation versioned, are integrated into availability control prices, nutrient integration recipes into the ERP
ERP values,

Production order entry Based on the available data (inventory, order Open sales orders, Approved Recipe - Version, Planed quantity, planed Production order report, Recipe approved? Recipe recipe, version, no e - mail usage, ERP production order Production
situation, MRP plans etc…) the production date, item… order status active?, Inventory planed date, status status update, alerts towards PCS
department creates production orders management, available (forwarded to PCS,
production order production started
integration to PCS, used etc…)
version and variance
information, raw material
requirement.

Production order execution The production order is using the actual recipe Recipe, Version, Planed quantity, planed date, item… Production order availability item, date, quantity, Automatic production Production order towards Production and CSD
version (no manual re-entering) version number plan, based on actual PCS
recipe
Production order ready reporting During production, the PCS will capture the Production order, job id, Production report Production order data item, date, quantity, No manual production Production order Production and CSD
real weights of productions and consumption needs to be crosschecked real weight, planed record needed in the finalizing towards ERP
weight, starting date ERP; batch tracking
and time, end date
and time, batch nr

Production quality control During the process, QAD controls the quality, by Item data, batch nr analyse results, Quality control against shipment id, item, Quality assurance ERP generates sample in QAD
means of an NIR integration and release or reject released or rejected norm values batch nr, nutrient automatic and LIMS, LIMS send back
the production batch. code and value integrated in ERP analyse results

Production : stock gain and loss Stock gain and loss reports upon batch closing Batch inventory, empty bin calls Stock gain or loss report Batch inventory control bin data, batch data, Gain control on feed Production
and authorized production vs. inventory losses
processing delivery
Production rework Rework and dispose procedure QAD report Rework or dispose order QAD and finance approval batch data, available Standard best practices Rework order towards QAD, production
analyse results for rework procedure PCS
each batch

Loading scheduling After having clarified the payment situation, Orders, credit status Delivery schedule Payment status of the Order data Available order status External integration CSD
CSD creates the delivery schedule (for large (picking list) orders with alert system (towards customer)
animals this is a picking list). The customer (towards client and
(and the sales rep) is updated about the order sales rep as well)
status

Loading : Truck receipt at gate The gate receives the truck , give a temporary RFID delivery schedule, picking list (created by ERP), temporary RFID tags, order data control truck, RFID tag, Full automatic delivery PCS - Scale, + bag CSD and warehouse
tag to the driver, opens the gate to the warehouse. linked to shipment process loading machine
integration
Loading: physical loading of the truck In the warehouse the loading is done, delivery note picking lists, bag counter, delivery note (or also nr of bags vs. weight shipment, and Full automatic delivery CSD and warehouse
is printed (invoice can be printed at same time, invoice), with delivery delivery data process
depending on the customer data) in the ERP weight

Loading: departing gate If needed , PCS can execute control weighing at Shipment data control weight linked to theoretical weight vs. shipment id, first Full automatic delivery PCS send the control CSD and warehouse
gate out , which is also stored in the ERP the shipment control weight weight, second weight process weight to ERP
(depending on the availability of the scales). Weight
is stored in the shipment as control weight
Loading: management returns Returns from customers Complaint sheet (in case of complaint), return form, shipment Same as rework or QAD and finance approval batch data, available Standard best practices Rework order towards QAD, production
dispose order analyse results for rework procedure PCS
(additionally linked to each batch
sales delivery)

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Business Process for Order Entry to Delivery : poultry & special feed sales
Process Name (level 2) ORDER ENTRY TO DELIVERY
Process Owner CSD
Assumptions None
Process Dependencies Production one by one depending on the sales order
UFMC & Customer trucks are used for delivery to customers.
Control system needs to be integrated with ERP

Typical Annual
Process Activities Description Input Output Controls Key Data Entities Process Integrations Accountability
Benefits Envisaged

Sales - order entry Customer service department creates the sales Sales order data (customer, delivery and invoicing data, requested date, item related Order status in ERP, order customer credit control, order, order line, On line inventory available CSD
order in the ERP data reports, animal customer relation customer, item, desired for Order execution (OE),
control, sales contract check date orders are transferred to
PCS, No E-Mail as
integration and
communication tool
needed,

Sales - order confirmation Order confirmation Order, credit situation, inventory, transport availability order integration towards order, order line, On line inventory available ERP sales order towards
PCS, customer, item, desired for OE, orders are PCS
date ; order status transferred to PCS, No E-
Mail as integration and
Customer service - delivery schedule The customer service department creates and Order, credit situation, inventory, transport availability delivery schedule, Truck demand control order, line, timing, communication toolstatus This schedule is sent to
no e - mail usage, CSD
maintains in the ERP the delivery schedule shipment without truck needed truck type update, alerts PCS
(shipment planning). allocation, export to PCS,
alert to Logistics

Production - recipe import The formulation optimizing the recipes, and after it Item , costs, nutrient values, optimized recipe Version nr, variance nr nutritional , price and item, raw material, Automatic formulation Formulates exports the RnD
is in the formulation software versioned, are availability control prices, nutrient values, integration recipes into the ERP
integrated into ERP
Production - creation production order The production planning creates in the ERP Sales order with delivery schedule, Recipe, Version, Planed quantity, planed date, Production order report, Recipe approved? Recipe recipe, version, planed no e - mail usage, status ERP production order Production
production orders, using the sales orders and the item… order status management, available?, Inventory date, status (forwarded update, alerts towards PCS
actual recipes. Production order is linked to sales production order integration available to PCS, production
order. For bag orders the production order not to PCS, used version and started etc…)
linked to the sales order (produce for stock). variance information

Production - recipe assigning to production order The production order is using the actual recipe Recipe, Version, Planed quantity, planed date, item… Production order availability item, date, quantity, Automatic production Production order towards Production and CSD
version (no manual re-entering). Production order is version number plan, based on actual PCS
linked one by one to sales order. recipe
Production - report back production and During production, the PCS will capture the real Production order, job id, Production report Production order data needs item, date, quantity, real No manual production Production order finalizing Production and CSD
consumption quantities to ERP weights of consumption and production to be crosschecked weight, planed weight, record needed in the ERP; towards ERP
starting date and time, batch tracking
end date and time,
batch nr
Transport - truck assignment to shipments Logistics executive assigns a truck with a trailer to Shipment data, truck data (trailer data with RFID tags), driver data Delivery schedule with Truck control Truck , shipment, no e - mail usage, status This schedule is sent again Logistics executive
the shipment driver and truck info, customer, item update, alerts to PCS, with updated RFID
integration again to PCS information
with RFID data (linked to
truck)
Loading - gate in PCS receives the truck , opens the gate to the delivery schedule, picking list (created by ERP), and imported shipments Truck linked to shipment order data control truck, RFID tag, Full automatic delivery PCS - Scale, + bag loading CSD and warehouse
warehouse. process machine integration

Loading - entrance The PCS receives the truck , recognizes it based RFID Tag, Shipment nr Gate in command in PCS RFID control Shipment nr, truck, Full automatic delivery CSD and warehouse
on RFID information (or gives a temporary RFID order process
tag to the driver in case of customer trucks).
Loading - first weighing PCS executes the first weighing, the loading and Loading report, Weighbridge ticket , Weight shipment id, first weight, Full automatic delivery PCS send the control weight CSD and warehouse
the second weighing, and print the delivery note delivery note second weight process to ERP
(Bulk)
Loading - QAD control During the process, QAD controls the quality, Shipment data, item data, batch nr analyse results, released or Quality control against norm shipment id, item, batch Quality assurance ERP generates sample in QAD
by means of an NIR integration and release or rejected values nr, nutrient code and automatic and integrated LIMS, LIMS send back
reject delivery. value in ERP analyse results

Loading - second weighing, feed back to ERP PCS reports back on line the delivery, and ERP delivery data Invoice Order, item, price, discounts delivery nr, invoice nr… Full automatic delivery PCS send the control weight CSD and warehouse
prints the invoice (in the same time or later, process to ERP
depends on customer master settings
Production - batch closing Stock gain and loss reports upon batch closing Batch inventory, empty bin calls Stock gain or loss report Batch inventory control bin data, batch data, Gain control on feed Production
and authorized processing production vs. delivery inventory losses

Production - Rework and dispose procedure Rework and dispose procedure QAD report Rework or dispose order QAD and finance approval batch data, available Standard best practices Rework order towards PCS QAD, production
analyse results for each rework procedure
batch
Sales - return from customers Returns from customers Complaint sheet, return form Same as rework or dispose QAD and finance approval batch data, available Standard best practices Rework order towards PCS QAD, production
order (additionally linked to analyse results for each rework procedure
sales delivery) batch

Sales - bag deliveries Bag deliveries are following another flow. Here all shipment and picking list in the ERP, feed back from the total truck weight from PCS Delivery note in the ERP Total truck weight and nr of Shipment nr, truck, Full automatic delivery No integration CSD and warehouse
documents and steps are executed in the ERP and (not in PCS), difference bags * 50 KG control order, process
no integration foreseen with PCS, only at the end report (tolerance)
control weighing of the whole truck at gate out.

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Business Process for Internal Sales


Process Name Internal Sales
(level 1) Owner
Process Customer service Dept. / Sales
Assumptions Reps / Finance
None
Process Customer management
Dependencies

Typical Annual
Process Process Accounta
Description Input Output Controls Key Data Entities Benefits Notes
Activities Integrations bility
Envisaged
Sales pricing The process triggered by changing in: Raw material prices 1. Formula several sales price list correct sales price is customer, pricelist, less credit notes, Integrated with sales,CSD Upon composing a sales price - even a deviating
process (market, inventory etc…), Formula changes, Subsidy 2. Raw material prices (different (different currencies), used in sales item, sales order, correct price on other ERP price per individual customer - we recommend
changes, Etc…. costing versions, including subsidies, sales price per item, transactions sales invoice, invoices functions - sales, you to use standard components as much as
The generation of new prices should be automatic, flexible, custom clearing etc…) report of discounts and finance; Price list possible and to create one adjustment for the
allows traceability of the pricing elements and history of the 3. Surcharges (production costs) charges publishing individual customer difference. Restrict the
prices. 4. Customer related discounts and integration number of price lists, in order to simplify the
New prices have to be communicated to the customer. charges management of the price structure. This replaces
5. Bonus calculations the global discount that is currently applicable
and which can still deviate individually as a result
of negotiations.
Customer Master A centralized customer master management is essential for customer master information (address correct customer master Check if customer customer ID, address correct & accurate Integrated with sales,CSD,
Data management the operational excellence (include potential customers). data), different customer roles, silo exists already, info, other master data customer reporting other ERP finance
Standard workflow to create a new customer. Extension of information, All price-technical Workflow control functions - sales,
the customer- and item database with specific information information, feed delivery specific finance
that is needed for the feed production and deliveries information
Sales Quotation Maintain all sales quotations for raw materials and final Customer request or proactive sales sales quotations report, follow up quotations customer ID, correct follow up & Integrated with sales,CSD
management product sales with appropriate follow up for each item group. action. Standard quotation related data, status report of quotation, item, price, reporting on order to delivery
This will give the possibility to UFMC to check the status of quotation status, related contract info quotations, forward quantity, delivery date quotation workflow and CRM
the quotations, and can alert the responsible person if quotations to order,
needed. cancel quotation
Credit control The credit limit control will use standard (credit limit) and customer orders, workflow with alerts credit control monitor deliveries over customer, pricelist, less unpaid invoices Integrated with sales,CSD, Of course not approved orders will be not
process feed related (time based) features of the system. For (in case of exceeding), check upon credit limit credit limit, item, sales due to not covered other ERP finance integrated to control system
approval process of credit exceeded order lines, delivery (integration), revision of credit order, sales invoice, deliveries, best functions - sales,
Recommend best practice feed solution , based upon limit days of grace practice feed finance; Impact
responsibility roles in credit management (e.g.: 5 000 SR workflow on the control
exceeding can release another person than 50 000SR, or system
500 000 SR. Alert system needed. Credit locked order needs integration
to be released line by line.
Sales contract feed Feed sales contract management in the system. At the Customer, quantity (not mandatory), sales contract form, not defined customer ID, contract, correct follow up &
process moment mainly applicable for large animals sales. In future price, item, date from and till. contract report, contract item, price, quantity, reporting on contract
should be more general for other feed products. status, open balance delivery date follow-up
Sales contract raw Raw material sales (contract) management from available Customer, quantity , price (not sales contract form, MRP checks, customer ID, contract, correct follow up &
material from the inventory to customers. mandatory), item, date from and till. contract report, contract item, price, quantity, reporting on contract
inventory process status, open balance delivery date follow-up
International raw Sales contract management for international raw material Sales contract info in the ERP system, sales contract form, contract counters customer ID, contract, correct follow up & Integrated with sales,CSD,
material trade - trade (sold in majority via off shore company). All sales contract periods, price, quantity, contract report, contract item, price, quantity, reporting on contract other ERP MRP,
sales contract contracts to Saudi Arabian customers (normal and off shore) contract counters status, open balance delivery date follow-up functions - sales, Purchase
process needs to be included in the system. finance and
Cash collecting This is mainly for large animals sales. Customer needs to Sales order Released (payment normal credit control customer, pricelist, less overdue & non- Bank integration, sales,CSD,
process pay in advance. Sales rep needs to coordinate with finance. allocated) sales order. credit limit, item, sales paid transactions integration with finance
Or cancelled sales order, sales invoice, other ERP parts

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Business Process for MRP


Process Name MRP
(level 1) Owner
Process Planning department
Assumptions None
Process • MRP run based on demand and contracts
Dependencies

• Raw material trade taken into account

Typical Annual
Process Activities Description Input Output Controls Key Data Entities Benefits Process Integrations Accountability
Envisaged

MRP run • Actual inventory is changing every minutes, so • Change in the stock situation due to external Projected consumptions, Standard Feed sales order, sales contract, To be defined The result should be integrated MRP
MRP situation changing as well. reasons (quantity loss, quality change,…) reports, run out days, related MRP inventory, warehouse, in the other ERP part
• Forecast change (sales / pur) • Forecast sales quantity alerts. controls Formula… (purchase etc…)
• Contract change (sales / pur) • UFMC creates, updates or cancels sales
• Formula change and/or purchase contracts
based on the changes of these factors, the new • In the formulation software the recipe is
MRP run creates new projections of stock changing (this will indicate the consumption
positions (short or long) in the future. together with the sales forecast)

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Business Process for Raw material handling


Process Name (level 1) Raw material
Process Owner handling
Inventory
Assumptions (Warehousing)
None
Process Dependencies ERP manages the
purchase contracts

PCS integration is
essential

From site to site


transactions should
be also managed
with the ERP - PCS
integration

Typical Annual
Process Activities Description Input Output Controls Key Data Entities Process Integrations Accountability
Benefits Envisaged
Receiving material from • The supplier notifies UFMC about the coming Contract, Item, Ship, • ETA report in the ERP • contract match, inventory check, Contract, tender, call off, ETA management in the Purchase, Materials,
import shipment(ETA will be accurate) for each coming ETA, quantity, item, • Ship discharge report, electronic • bin availability, truck availability, item, vendor, berth, bin, ERP instead of Excel, Logistics
shipment Truck, Bin allocation, discharge integration to PCS berth availability, document control batch nr Discharge management in
• 2 discharge plans are created: Warehouse allocation • scale plan, lightening plane, • inventory control, lot control, a integrated system
o Ship lightening plan (executed by UFMC ) logistics interface to PCS
team assigns a truck with a trailer (RFID) to the lightening • weights, batch nr, bin, date
plan
o Shipment discharge plan (executed by PCS ) Space
allocation (silo, flat storage etc...)
• Both plans are integrated to PCS
• Discharge execution in PCS
• Discharge quantity report back to ERP
Local material receiving • Local purchase. Dispatching in Yanbu or plants creates Supplier, receiver • Local purchase order form, Supplier / item relation, truck Supplier, item, date, Order management in Local purchase order to Purchase
purchase order and updates receipt date (expected plant, date, item, expected intake towards PCS in available, lot control quantity, truck, order, ERP, Order form mailed PCS
intake) quantity, order, RFID the receiving plant weight from the ERP to supplier,
• In case of pick up with trucks, Logistic department • Order truck RFID combination order interface towards
allocates truck • Order, truck, item , weight, batch PCS
• PCS executes the weighing of the trailers. PCS sends nr
the real weights linked to the expected intake reference
number or truck back to the ERP
Material receipt quality • QAD control at intakes. Intake generate in LIMS Order, item, sample, Analyse results from NIR, rejected analyse vs. Norm intake code, item, Integrated QAD in the NIR export to LIMS, LIMS QAD
control software a sample batch , result YES/NO analyse code, result ERP and PCS export to PCS and ERP
• LIMS exports back the results to PCS and ERP. Based
on results a batch can be rejected

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Material receiving and • Internal transfers - ERP exports also all planned MRP run, truck, • transfer code, item from plant, to inventory availability, Truck item , quantity, date, transfer management in ERP export transfer issue to MMD
delivery - Internal internal transfers between sites to PCS order, item, quantity plant, planed date available? from plant to plant, truck, ERP, transfer interface issuing PCS and receipt
transfers • Logistic team allocates truck to the transfer • Allocated transfer, truck RFID weights towards PCS (both the transfer to receiving PCS
• The issuing site PCS manages the gate in first • Issued quantity, batch issuing and the receiving)
weighing , manages the loading, also the second • received quantity, batch
weighing , and prints the delivery note.
• PCS reports online back the data to ERP
• The ERP notifies the receiving plant about the issue
• The receiving site PCS will receive the internal transfer ,
as an expected intake with the truck RFID. In case the
truck arrives, PCS manages the unloading, and reports
the data back to the ERP

Materials delivery - order Customer service department creates the sales order in Sales order data Order status in ERP, order customer credit control, sales order, order line, On line inventory available CSD
creation the ERP (customer, delivery reports, contract check, sales contract customer, item, desired for OE, orders are
and invoicing data, match with purchase contract, Al date transferred to PCS, No E-
requested date, item Wafa check Mail as integration and
related data communication tool
needed,
Material delivery - order After CSD clarified the credit situation, the order can be Order, credit order integration towards PCS, Inventory , contract order, order line, On line inventory available ERP sales order towards CSD
confirmation confirmed situation, inventory, electronic confirmation towards customer, item, desired for OE, orders are PCS, contract electronic
transport availability customer date ; order status transferred to PCS, No E- confirmation towards
Mail as integration and customer system
communication tool
needed,
Material delivery - The customer service department creates and maintains Order, inventory, delivery schedule, shipment Truck demand control order, line, timing, no e - mail usage, status This schedule is sent to PCS CSD
management the delivery in the ERP the delivery schedule (shipment planning). transport availability without truck allocation, export to needed truck type update, alerts
schedule After a shipment is confirmed, logistic department PCS, alert to Logistics
receive the plan.
Material delivery - truck logistics assigns a truck with a trailer to the shipment Shipment data, truck Delivery schedule with driver and Truck control Truck , shipment, no e - mail usage, status This schedule is sent again CSD and logistics
assignment data (trailer data with truck info, integration again to customer, item update, alerts to PCS, with updated RFID
RFID tags), driver PCS with RFID data (linked to information
data truck)
Material delivery - gate in The PCS receives the truck , recognizes it based on delivery schedule, order data control truck, RFID tag, Full automatic delivery PCS - Scale, + bag loading CSD and warehouse
RFID information (or gives a temporary RFID tag to the process machine integration
driver in case of customer trucks).
Material delivery - PCS executes the first weighing, the loading and the Loading report, Weighbridge ticket , delivery note Weight shipment id, first weight, Full automatic delivery PCS send the control weight CSD and warehouse
loading second weighing, and print the delivery note (or scale second weight process to ERP
ticket)
Material delivery - quality During the process, QAD controls the quality, by means Shipment data, item analyse results, released or Quality control against norm shipment id, item, batch Quality assurance ERP generates sample in QAD
control of an NIR integration and release or reject delivery. data, LOT nr rejected values nr, nutrient code and automatic and integrated LIMS, LIMS send back
value in ERP analyse results
Material delivery - PCS reports back on line the delivery, and the ERP delivery data Invoice Order, item, price, discounts delivery nr, invoice nr… Full automatic delivery PCS send the control weight CSD and warehouse
invoicing prints the invoice (in the same time or later, depends on process to ERP
customer master settings
Material delivery - Stock Stock gain and loss reports upon batch closing (when a LOT inventory, empty Stock gain or loss report and LOT inventory control bin data, batch data, Gain control on feed Warehouse
gain and loss reports bin gets empty) bin calls authorized processing production vs. delivery inventory losses
upon LOT closing
Material delivery - return Returns from customers Complaint sheet, Same as rework or dispose order QAD and finance approval batch data, available Standard best practices Rework order towards PCS QAD, production
management return form (additionally linked to sales analyse results for each rework procedure
delivery) batch
Management of loan UFMC can deliver and receive material , which is a loan Item, Order, Item, (vendor/customer), LOT inventory control
receipts and loan (has to be taken back later). Here financial and physical (vendor/customer), quantity, Truck
deliveries inventory will differ from each other. Logistic same quantity, Truck
workflow than normal, financial treatment should be
separate

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Business Process for Purchase


Process Name (level 1) Purchase
Process Owner Purchase Department
Assumptions None
Process Dependencies Inclusive raw material trade
Inclusive features for Risk management

Typical Annual Process


Process Activities Description Input Output Controls Key Data Entities Accountability Notes
Benefits Envisaged Integrations

Purchase process of imported • Management of all type of contracts or agreements Price / quantity / periods / add. Costs / terms & Contract documents, None contract header & lines contract handling in ERP, Integrated with the purchase dept.
materials – bulk / non bulk - (futures, options, mark ups, physical etc…) conditions / quality specifications / contract reports position monitoring purchase flow
contract management. • Follow up the whole lifecycle of contracts, all
transfers, fixations, cancellations etc.
• Management of the correct costing of the
purchase, including all types of additional costs
corresponding the contract terms (transport,
insurance, clearance etc..)
• Management different currencies and type of rates
• Management quality specifications

Purchase process of imported The supplier report to UFMC, when the material will Contract data, tender data, ship, ETA, needed ETA report, alert system , None tender, ETA alert system for document Integrated with raw purchase dept.
materials – bulk / non bulk - be shipped (ETA known). This starts the activities documents (B/L, L/C), LOT generation management - subsidy, material handling
tender / ETA handling (document capturing, subsidy, custom clearance custom clearance
etc…). Management payment against documents
(L/C…).
Purchase process of imported • Generation of expected intakes from purchase Contract, tender, item , ETA, quantity, B/L, Expected intake report, Contract order, order line, more accurate delivery Integrated with raw purchase dept.
materials – bulk / non bulk - call contract or tender. L/C…. interface to PCS, custom counter supplier, item, date, dates material handling
off / purchase order handling • Document flow is very important for custom cleared material control, order status and with PCS
clearance and subsidy management document
• Management of financial follow up the purchase availability
(deviations of quantities, qualities etc…) control
• Follow up subsidy payment from the government

Purchase of imported spare parts The purchase department get a material demand Supplier, item, quantity, requested date Quotation form - - - - -
- request for quotation from the maintenance, and ask different suppliers
for quotation
Purchase of imported spare parts Purchase order creation and follow up Supplier, item, quantity, price, requested date Order form - - - - -
- ordering
Purchase of imported spare parts Receiving imported spare parts, custom clearance Order data, date, quantity, Intake data, Invoice Receipt form, Custom Documents country of origin, Automatic process for - -
- receipt document management data etc… cleared material are supplier, item , price customer clearance with
available, alert system
date control

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Purchase process of materials • Follow up the whole lifecycle of contracts, Supplier, item, quantity, price, requested date, Contract documents, - - contract handling in ERP, Integrated with the -
from local vendor – bulk / non cancellations etc. period quantity contract reports position monitoring purchase flow
bulk - contract management • Management of the correct costing of the
purchase, including all types of additional costs
corresponding the contract terms (transport,
insurance, clearance etc..)
• Management quality specifications

Purchase process of materials • Generation of expected intakes from purchase Contract data, requested date, plant , quantity Expected intake report, Contract ETA more accurate delivery Integrated with raw purchase dept.
from local vendor – bulk / non contract interface to PCS, LOT counter dates material handling
bulk - call off from the contract • Management of financial follow up the purchase generation control and with PCS
(deviations of quantities, qualities etc…)

Purchase spare parts and The purchase department get a material demand Supplier, item, quantity, requested date Quotation form - - - - -
packing material from local from the maintenance (spare part) and MRP (bags)
vendor - purchase request for , and ask different suppliers for quotation
quotation
Purchase spare parts and Purchase order creation and follow up Supplier, item, quantity, price, requested date Order form - - - - -
packing material from local
vendor - ordering
Purchase spare parts and Receiving imported spare parts, Order data, date, quantity, Intake data, Invoice Receipt form, Custom Documents country of origin, Automatic process for - -
packing material from local data etc… cleared material are supplier, item , price customer clearance with
vendor - receipt available, alert system
date control
Intake of the materials (for all The intake will be managed for bulk via PCS Call off (order) data, date, delivered quantity, inventory update, intake quantity & purchase order, packing price controls PCS integration Materials
type) integration, for bag and spare parts direct entry in batch nr forms, quality slip, invoice
the system controls
Purchase risk management Management of financial and quantity risks VAR reporting, Mark to market, long / short …. Risk reports purchase

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Below is list of required integrations


Information/interface ERP platform Direction Communication partner

Site information ERP > PCS at YFM


Site information ERP > PCS at YP YFM Yanbu Feed Mill
Warehouse information ERP > PCS at YFM YP Yanbu Plant
Warehouse information ERP > PCS at YP
Stock location information ERP > PCS at YFM
Stock location information ERP > PCS at YP
Item information (RM, EP,) ERP > PCS at YFM
Item information (RM, EP,) ERP > PCS at YP
Spare parts related Items information ERP < PCS at YFM
Spare parts related Items information ERP < PCS at YP
Alternative item packing information ERP > PCS at YFM
Alternative item packing information ERP > PCS at YP
Production line information ERP < PCS at YFM
Production line information ERP < PCS at YP
Trucks and trailer information with RFID ERP > PCS at YFM
Trucks and trailer information with RFID ERP > PCS at YP
Lots purchase (all raw material, at call off) ERP > PCS at YFM
Lots purchase (all raw material, at call off) ERP > PCS at YP
Lots production (at production ready) ERP < PCS at YFM
Formulas ERP > PCS at YFM
Standard item quality specs ERP > PCS at YP
Standard item quality specs ERP > PCS at YFM
Customer (or supplier) related information ERP > PCS at YP
Customer (or supplier) related information ERP > PCS at YFM
Delivery address ERP > PCS at YP
Delivery address ERP > PCS at YFM
Time definitions ERP > PCS at YP
Time definitions ERP > PCS at YFM
Delivery conditions ERP > PCS at YP
Delivery conditions ERP > PCS at YFM
Truck type ERP > PCS at YP
Truck type ERP > PCS at YFM
Cost Centers (per group of machines or ERP > PCS at YP
equipment)
Cost Centers (per group of machines or ERP > PCS at YFM
equipment)
Contamination (code part in the item) ERP > PCS at YP
Contamination (code part in the item) ERP > PCS at YFM
Truck drivers ERP > PCS at YP
Truck drivers ERP > PCS at YFM
Expected intake (Purchase order) ERP > PCS at YP
Expected intake (Purchase order) ERP > PCS at YFM
Shipd sischarge scale plan ERP > PCS at YP
Ship discharge lightening plan ERP > PCS at YP
Import Formula from Formulation software ERP < Formulation software

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Sales order ERP > PCS at YP


Sales order ERP > PCS at YFM
Production order ERP > PCS at YFM
Production figures with consumption ERP < PCS at YFM
Delivery schedule without truck information ERP > PCS at YP
Delivery schedule without truck information ERP > PCS at YFM
Delivery schedule update with truck data ERP > PCS at YP
Delivery schedule update with truck data ERP > PCS at YFM
Import sales delivery weights ERP < PCS at YP
Import sales delivery weights ERP < PCS at YFM
Warehouse internal transfer from stock location to ERP < PCS at YP
stock location
Warehouse internal transfer from stock location to ERP < PCS at YFM
stock location
Empty bin calls for LOT-s ERP < PCS at KFM
Empty bin calls for LOT-s ERP < PCS at YP
Empty bin calls for LOT-s ERP < PCS at YFM
Import bagging ERP < PCS at YFM
Intake data to QAD ERP > LIMS at YFM
Intake data to QAD ERP > LIMS at YP
Release or reject good intake ERP < LIMS at YFM
Release or reject good intake ERP < LIMS at YP
Production batch data to QAD ERP > LIMS at YFM
Release or reject production batch by QAD ERP < LIMS at YFM
Norm values Formulation > LIMS at YFM
Norm values Formulation > LIMS at YP
Formulation update with new quality specs Formulation < LIMS at YFM
Formulation update with new quality specs Formulation < LIMS at YP
Contract positions ERP > Formulation software
Inventory positions ERP > Formulation software
Sales forecasts ERP > Formulation software
Market prices ERP > Formulation software
Purchase contract prices ERP > Formulation software
Projected future consumptions ERP < Formulation software
Spare part supplier master ERP > Maintenance software
Spare part purchase request ERP < Maintenance software
Spare part receipt ERP > Maintenance software
Spare part consumption ERP < Maintenance software

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Business Process for Formulation


Process Name (level 1) Formulation
Process Owner Nutrition
Assumptions None
Process Dependencies Formulation software needs to be integrated with
ERP
Formulation should assist important business
decision making

Typical Annual Process


Process Activities Description Input Output Controls Key Data Entities Accountability
Benefits Envisaged Integrations

Optimizing a single recipe Optimal least cost recipe based on cost Animal demand, raw material nutrients, raw material Optimal recipe Animal demand controls Recipe, Ingredient, Nutrition
price of the raw materials prices Nutrient
Optimizing all recipes take into account all Multiblend actual production period Animal demand, raw material nutrients, raw material Optimal recipe which Animal demand controls, Recipe, Ingredient, Nutrition
production requirements, taking care raw material prices, raw material inventory figures, end product sales possible to produce inventory controls Nutrient
restrictions for one period figures
Optimizing all recipes take into account all 1 Multiblend & Multi-period for production Animal demand, raw material nutrients, raw material Future recipes, sell buy Animal demand controls, Recipe, Ingredient, Nutrition
production requirements, taking care raw material recipe and decision to sell, buy or use, roll prices, raw material inventory figures, end product sales decisions, projected inventory controls Nutrient, Contract t,
restrictions for multi period in the future. This takes forward or backwards of the use figures, sales forecasts, contracts, market prices consumptions, market data
into account the stock, the contract values and the
replacement values as well

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Business Process for Shrink management


Process Name (level 1) Shrink management
Process Owner Inventory (Warehousing)
Assumptions None
Process Dependencies Detection, authorization and
book of shrinks
Based on robust integration with
PCS

Key Data Typical Annual


Process Activities Description Input Output Controls Process Integrations Accountability Notes
Entities Benefits Envisaged

Shrink between supplier Case that UFMC pays 15 000 TON of soya, and contract, ship, supplier weight, weight difference report, weight control, lot, item weight Overview about weight Integrated in the normal Purchase
weight and intake weight at receive 14 500 delivered weight, LOT id, item claim form contract condition losses from suppliers purchase flow
ship discharge control, standard
contract clause
control
Shrink at siloss If the silo get empty, and the theoretically inventory Silo , item, LOT, empty bin code, Empty bin call report. authorization control lot, item weight Shrink detection and Integrated in the normal raw Inventory
is still positive, a stock loss needs to be booked of date, time , loss quantity Loss report, reason recording material flow (warehousing)
code report
Shrink during transfer material The issue quantity is more than the receipt quantity Transfer order, truck , item LOT, Transfer loss report authorization control lot, item weight, Shrink detection and Integrated in the normal raw Inventory,
to plant weight, date truck recording material flow Transportation
Shrink at warehouses If the warehouse get empty, and the theoretically Warehouse , item, LOT, empty bin Empty bin call report. authorization control lot, item weight Shrink detection and Integrated in the normal Inventory
inventory is still positive, a stock loss needs to be code, date, time , loss quantity Loss report, reason recording material flow
booked of code report
Shrink at plant silos (raw If the silo get empty, and the theoretically inventory Silo , item, LOT, empty bin code, Empty bin call report. authorization control lot, item weight Shrink detection and Integrated in the normal Inventory
material and end product) is still positive, a stock loss needs to be booked of date, time , loss quantity Loss report, reason recording material flow
code report
Production losses Weight difference between produced quantity and Job id, batch id, date, item, plant, Production report authorization control lot, item weight Shrink detection and Integrated in the normal Production
consumed quantity (can be gain as well) time, quantities, recipe, bin recording material flow
Packing losses Weight difference between consumed bulk quantity Job id, batch id, date, item, plant, Production report authorization control lot, item weight Shrink detection and Integrated in the normal Production
and produced bag quantity (can be gain as well) time, quantities, recipe, bin recording material flow

Warehouse storage losses If the warehouse get empty, and the theoretically Warehouse , item, LOT, empty bin Empty bin call report. authorization control lot, item weight Shrink detection and Integrated in the normal Inventory
(end product) inventory is still positive, a stock loss needs to be
code, date, time , loss quantity Loss report, reason recording material flow
booked of code report
Sales delivery losses The total sold quantity (from weighbridge) is less Warehouse , item, LOT, empty bin Empty bin call report. authorization control lot, item weight Shrink detection and Integrated in the normal Inventory
than the total produced quantity (production scale)code, date, time , loss quantity Loss report, reason recording material flow
code report
Differences between UFMC UFMC weight is more than the customer contract, truck, supplier weight, weight difference report, weight control, lot, item weight Overview about weight Integrated in the normal sales Sales, transportation
weighbridge and customer weighbridge weight , and according to contract the delivered weight, LOT id, item claim form contract condition losses from suppliers flow
weighbridge customer pays the customer weight control, standard
contract clause
control

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Business Process for Maintenance


Process Name (level Maintenance
1)
Process Owner Maintenance
Assumptions None
Process Dependencies

Key Data Typical Annual Process


Process Activities Description Input Output Controls Accountability Notes
Entities Benefits Envisaged Integrations

Spare part request Spare part request to purchase Item, quantity, site, requested date request form Import Maintenance
department. maintenance job
request from
Spare part intake in When the spare part is delivered it will Item, quantity, site, intake date, stock locationintake form, inventory Export spare part Maintenance
spare part storage be taken in the store update intake to
Maintenance job In case maintenance needed, a Job code, equipment, problem code, needed service, Maintenance request form No integration Maintenance
request request needs to be registered needed spare part, urgently code
Maintenance job The maintenance job will be planed Job code, equipment, problem code, needed service, Maintenance schedule No integration Maintenance
schedule needed spare part, planed date
Preventive There are also preventive Job code, equipment, problem code, needed service, Maintenance schedule No integration Maintenance
maintenance schedule maintenance jobs, those needs to be needed spare part, planed date
planed automatically , in accordance
Maintenance job The maintenance executor person do Person, Job id, date, time (duration), used spare parts Job report No integration Maintenance
execution the job, this needs to be registered.
Spare part The consumed spare part needs to Item code, quantity, stock location, job id, date, time Job report, inventory Spare part Maintenance
consumption get out from stock, and added to the update consumption
maintenance job. import from

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Business Process for Business Planning & Budgeting


Process Name (level 1) Budgeting
Process Owner Planning
Assumptions
Process Dependencies

Typical Annual Process


Process Activities Description Input Output Controls Key Data Entities Accountability Notes
Benefits Envisaged Integrations

Business Planning
Forecasting Input of quantities from sales team, and approvals Sales forecast by item Integration Sales and Planning
from sales managers by customer by region between ERP,
by mode of transport EPM, and
Initiatives for plan for each Each department prepares key initiatives required to
department execute the business plan
High level budgeting This is high level budgeting at the Product group
level with CORM and profitability
Capacity planning Rough cut capacity planning is done to validate the Capacity ERP & EPM manufacturing
forecast constraints
Capacity validations Iterations are done to balanced demand and supply

Finalize Business Planning Final consolidation becomes business plan. Management team

Budgeting
Operational Budget (Opex) This includes all the components of operational Operations &
budget which includes revenue budget, production Finance
budget, procurement budget, sales and marketing
budget, inventory budget, HR budget, IT budget,
and all other operational items

Capital Expenditure This includes capital expenditrue items. Operations &

Strategic Expenditure This includes any initiative which are required to All department heads
(Stratex) execute strategy.

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Business Process for Sales & Operations Planning (S&OP)


Process Name (level 1) Sales & Operations
Process Owner Planning department
Assumptions
Process Dependencies

Typical Annual Process


Process Activities Description Input Output Controls Key Data Entities Accountability Notes
Benefits Envisaged Integrations

Forecasting Used to store system generated forecast and connected any statistical ERP to EPM Planning Manager
software if required. Forecasting model is also can connect any manual
forecast preparations spread sheets or software if already present. The
model needs to be designed to take care of forecast breakup by product
group, by customer, by products, or any other criteria.

Demand Planning The provisions need to be made to store market forecast, sales forecast,
consensus forecast and working drafts. The approved demand planning
becomes input to supply planning process. Demand planning team will
have access to update, modify, review, and approve corresponding
demand plans. Necessary work flow is established so that all approvals
can happen through system without sending e-mails.

Supply Planning The planning process include capacity planning, transportation planning,
warehouse planning, inventory planning and other supply planning
processes. Business users can perform capacity validations of demand
plans and report the gaps.
Pre - S&OP The pre S&OP team can balance demand and supply and adjust the Pre-S&OP team
differences. Any key decisions, questions or concerns, which needs
approval of executive S&OP team can be highlighted and stored along with
recommendations. The required what-if scenarios can be built and keep
ready for executive S&OP meeting to take decisions faster and better.

Executive S&OP All required reports, dashboards and all input plans and policies are kept CEO & Planning
available in menus so that the leadership team can navigate and verify the Manager
data from the one menu. The action points and management notes can be
stored in the models so that they can be referred in subsequent meetings

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Business Process for Finance


Process Name (level 1) Finance
Process Owner
Assumptions
Process Dependencies

Key Data Typical Annual Process


Process Activities Description Input Output Controls Accountability Notes
Entities Benefits Envisaged Integrations

Finance Accounting General Ledger A General Ledger contains all the transaction details of a company. It acts as the primary Finance
record to maintain all accounting details. Common general ledger entries are customer
transactions, purchases from vendors, and internal company transactions.

Finance Accounting Account Receivable and It includes the details of amount that is paid by the customer and the amount that is paid by Finance
Payable (AR/AP) company to the vendors. In other words, AP includes all the vendor transactions and AR
includes all the customer transactions.
Finance Accounting Asset Accounting (Fixed Asset Accounting deals with all the fixed asset of the company and provides all the Finance
Assets) transaction details about fixed assets.
Finance Accounting Bank Accounting (Cash It deals with all the transactions done through bank. It includes all the incoming and outgoing Finance
Management) transactions performed, balance management and bank transaction master data.

Finance Accounting Travel Management This module is used to manage all the travel expenses of a company. It involves all the Finance
travels request, their planning and expenses involved in all the requested trips.
Finance Accounting Fund management (Treasury) This module is used to manage funds in a company. Fund Management module interacts Finance
with other modules like Bank accounting, General Ledger (G/L, SAP AR/AP, and SAP
Material Management, etc. to get fund details.

Financial Planning and Reporting This is the outcoe of all financial activities. Necessary financial reports to be available from
system. The financial statements Income statement, balance sheet, and cash flow need to
be available from the system. All standard financial reports should be available in the system

VAT Enablement & IFRS enablement The processes should cover Saudi VAT requirement and IFRS compliance.

Costing This is the integral part of managerial accounting. System should support costing methods
applicable in animal feed industry. Standard costing, actual costing, weighted average
costing methods should be supported. Advanced costing methods such as activity based
costing is an added advantage.

Key points for Costing: The raw materials are received in shipments, we need to track the
shipment costs by lot. The raw materials will be sold by fixing the price based on shipment
procured and add margins. We don’t want to mix up the shipments and don't get the cost by
shipment and there by true costs are not known.

We expect that the costing expertise is the key point and would expect the best practice for
the similar industry from implementation partner

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Business Process for Human Resource


Process Name (level 1) Human Resource
Process Owner HR Manager
Assumptions
Process Dependencies

Typical Annual Process


Process Activities Description Input Output Controls Key Data Entities Accountability Notes
Benefits Envisaged Integrations

Personnel management Personnel Administration includes personal and Inputs are to be considered as outputs are to be HRM
organizational structure, integration with time and standards of Human Resource of considered as standards of
payroll, etc. saudi arabia Human Resource of saudi
arabia
Payroll Payroll deals with payroll types, payroll group Inputs are to be considered as outputs are to be Payroll integrates HRM
configuration, primary and secondary wages, gross standards of Human Resource of considered as standards of to financial
pay, bonus, etc. saudi arabia Human Resource of saudi accountings
Functions of payroll as Release payroll, Start payroll arabia
process, Check payroll, Correction, Simulation,
Follow up, Tax
Overpayment recovery, Bank transfer

Recruitment Recruitment includes hiring an employee, Inputs are to be considered as outputs are to be HRM
maintaining HR master data, etc. standards of Human Resource of considered as standards of
saudi arabia Human Resource of saudi
arabia
Time management Time management includes time recording, Inputs are to be considered as outputs are to be HRM
attendance, time schedule, shift management, etc. standards of Human Resource of considered as standards of
saudi arabia Human Resource of saudi
arabia
Training and event Training and Event Management deals with Inputs are to be considered as outputs are to be HRD
management identifying training needs, scheduling training, standards of Human Resource of considered as standards of
training cost management, etc. saudi arabia Human Resource of saudi
arabia
Travel management Travel Management includes managing official trips, Inputs are to be considered as outputs are to be HRM
cost management for travel, travel expenses, etc. standards of Human Resource of considered as standards of
saudi arabia Human Resource of saudi
arabia

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