BA

Business Management (online)

myProgramme 2018/19

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The purpose of myProgramme is to:
• give you a source of information about your programme (which will be updated
annually) and;
• make you aware of some of the more important regulations under which your
programme operates.

This document concentrates on programme specific information. Members of the

programme team (see section 4) will be happy to explain aspects in further detail as
required. This handbook should be read alongside the myUniversity resource, which
contains more generic useful information about the university. You can access
myUniversity at url https://www.my.napier.ac.uk/myuniversity or by clicking many of
the myUniversity links in this document.

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myProgramme Contents

1 Programme Leader welcome 3

2 Health and safety 6

3 About myProgramme 7

4 myProgramme contacts 19

5 Communicating with myProgramme contacts 23

6 How I will learn 27

7 Assessment and feedback 29

8 Results, progression and development 37

9 Questions you may have on opportunities available on myProgramme 39

10 Graduation 42

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1 Programme Leader welcome
Welcome to The Business School and to the Global Online BA Business Management
Programme (with optional specialist routes in HRM, Finance, Marketing and
Hospitality). I hope that you will enjoy the studies that you are about to undertake and
have been undertaking – this will be both a stimulating learning experience and one
which will require a lot of input from you. To really benefit from your studies you need
to be prepared to work through the online learning materials and participate in online
discussions. You are encouraged to network with your fellow students online which
enable you to learn from each other; and share the knowledge and experience where
possible.
You will be studying with one of the UK’s top Universities for Graduate Employability.
The content of our Global Online BA Business Management programme has been
benchmarked against many modern, leading-edge business schools. We are
condiment that you will be provided with most appropriate online teaching and learning
experience.
Please be prepared to discuss anything you are unsure of or that you think needs
clarification – we do not want your studies to be distracted by any other issues! Many
of you are in a totally new learning environment – please let us know if there is anything
we can help with that will let you settle into your studies quickly.
• Personal Information: It is your responsibility to notify the University promptly of
any change of address, change of name or changes to your personal
information. This can be done via Student Records Online (eVision) by following
the link to Your Student Record from The Student Portal (myNapier).
• The purpose of this handbook is to give you a permanent source of information
about your programme the modules your will undertake, the services and
resources offered by the University to help you, and also to make you aware of
some of the more important regulations under which it operates. Members of
the teaching staff will be happy to explain any aspects which might seem
unclear. Please ensure you know where to find a copy of it for future reference,
and read its contents carefully.
At Edinburgh Napier University, we want staff and students to work together to
improve the quality of the student and learning experience. To achieve this, we all
have a responsibility to each other. The student charter, explains this responsibility
and sets out the level of service you can expect while you are studying with us. It
also says what we expect of you. You can access the Student Charter at myNapier.

I am confident you will find our Global Online BA Business Management (with
specialist routes) an enjoyable and rewarding experience.

Dr Yan Zhuang
Programme Leader, Global Online BABM Suite of Programmes
Email: y.zhuang@napier.ac.uk

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Tel: +44(0)131 455 4428

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2 Health and safety
 Health and safety
Adherence to the University’s safety practices is required. As a student you must
read and familiarise yourself with the University fire and emergency procedures
which can be found at myNapier For the safety of yourself and others please also
read the Safety Guide. Please ensure that you take breaks from your computer as
needed during your studies.

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3 About myProgramme
At Edinburgh Napier University we aim to be recognised as a University that is
professional, ambitious, innovative and inclusive. In our dealing with others we will act
with respect and integrity. We will create an environment in which everyone involved
with the University feels proud, confident, challenged and supported. We will reflect
our values in all aspects of our business and our relationships with students, partners,
friends and stakeholders.
The programme has been designed to meet the needs of the contemporary
employment market where many students from around the world are attracted to our
programmes, and who need to study at a place, pace and time to meet their own, often
conflicting commitments.
The award is offered in an online mode to offer maximum flexibility to students. This is
in alignment with the Edinburgh Napier University academic strategy which refers to
the development of programmes which ‘are flexible in structure and delivery, capable
of receiving students at a variety of levels and have a commitment to the principle of
student choice’ (Edinburgh Napier Academic Strategy 2011).
Many of the students will be joining with an Associate Degree/Diploma that are
equivalent to the first two years of our on campus Degree. Many of our online BABM
students are not able to progress to a degree programme, either due to non-availability
of a follow-on degree or through conflicting priorities cannot attend university to study.
As a consequence this top-up degree satisfies the needs of those currently studying
the early stages of their programme as well as those who have completed the
equivalent of the first two years and seek a means to top-up their educational studies
to complete a full degree.
The top-up degree has been structured, to include six modules. These modules include
those that are compulsory and core on the full-time programme delivered at Edinburgh
Napier University.

 Programme philosophy
The philosophy behind our online programme is that all learning must be practical,
must make a difference and must be based on real issues face by contemporary
businesses.
The programme offers the most up to date knowledge and skills, to give you an edge
in an increasingly competitive jobs market. The course content is contemporary,
reflects the increasing diversity of the current business environment and has been
designed to develop personal and professional skills of independent thinking, critical
analysis and reflective learning. You will be able to study in your own time at home or
at work and progress toward an award at your pace, as your own career or personal
life dictates.

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 Programme aims and learning outcomes
The principle aim of the Business Management Global Online Programme is to provide
a coherent and vocationally relevant academic curriculum, designed to equip the
student for a career in business and management, globally. The range of modules offer
a broad spectrum of management skills, achieve through developing the individual
student’s:
• interpersonal and communication skills commensurate with the demands
of highly complex organisational structures
• understanding, judgement, intellectual and creative powers
• abilities to critically assess and evaluate
• abilities to identify and solve problems
• ability to synthesise areas of study and to perceive their application in a
broader perspective

Programme intended learning outcomes

This programme will allow you the opportunity to build on your previous experience
and develop your skills and knowledge at graduate level. The aims and learning
outcomes that follow have been written with reference to the Quality Assurance
Agency for Higher Education (QAA) subject specific benchmarks for
business/management and related areas. In addition, the outcomes appropriately
reflect the Scottish Credit and Qualifications Framework (SCQF) level of award.

Overall programme aims include to:

1. A broad and integrated knowledge and understanding of the scope, main
areas and boundaries of Business Management;
2. A critical understanding of a selection of the principal theories, concepts
and terminology in Business Management;
3. Use of a number of skills, techniques, practices consistent with graduate
level study in Business Management;
4. Identify and analyse routine applied problems and issues in Business
Management;
5. Communicate effectively on a range of business management topics
and themes to a range of audiences
6. Knowledge and understanding consistent with the award of a specialist
with-route (i.e. Marketing, HRM, Finance & Hospitality)

The programme provides opportunities for students to develop and demonstrate

knowledge and understanding, qualities, skills and other attributes in the following
areas:

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A) Knowledge and understanding
Knowledge and understanding is developed progressively throughout the programme
top-up year and the direct entrant’s prior learning. This prior learning at Higher National
Diploma, or equivalent level will have provided wide and deep knowledge and learning
of some key areas including essential theories and concepts and contemporary issues.
During the “top-up” year, taken as part of this programme, students will further develop
knowledge, together with critical understanding of theories and concepts, and
associated limitations of advanced and emerging issues within specific subject areas.

Business Management

Evaluate the nature of business organisations, their functions, processes, operations and
K1 management, and their cultures and behaviours.

Analyse the internal and external environments of organisations, and their effects on strategies,
K2 behaviour and management within local and global contexts.

Critically assess the various processes, procedures and practices for the efficient and effective
K3 management of organisations.

Demonstrate knowledge and understanding of the international and strategic context within which
organisations operate including the development and operation of markets, customer
K4 expectations, and the role of policies and strategies in shaping organisations within the global
business environment.

BABM with BABM with BABM with BABM with

BABM
Marketing Finance HRM Hospitality

Demonstrate a
deeper
knowledge and Demonstrate a
understanding of deeper
Demonstrate a analysing
Demonstrate a knowledge Demonstrate a
deeper knowledge financial
deeper and deeper
and understanding information for
knowledge and understanding knowledge and
of modern decision-making,
understanding of of employee understanding
marketing planning and
K5 the nature and resourcing and of modern
practices, including control and
role of business development hospitality
international issues performance
management and reflecting business
in direct & digital evaluation
its impact on diversity in development
marketing including
business practice. international and practices.
campaigns. managing approaches to
effectively a employment.
variety of risks.

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 Critically
Critically
examine
examine
Critically examine Critically examine current
Critically examine business
business emerging hospitality
current finance management
management marketing concepts concepts and
concepts and concepts and
K6 concepts and and theory and theories and
theory and their theories and
theory and their their application their
application within their
application within within a global application
a global context application
a global context. context. within a global
within a global
context.
context.

Skills and other attributes:

On completion of this programme of study you will be able to:

Business Management

S1 Apply knowledge of business theory and practice to a range of diverse situations.

Demonstrate cognitive skills of critical thinking, analysis and synthesis, with a view to
S2
presenting informed argument.

S3 Identify and analyse business-related problems using appropriate skills and methodologies.

Effectively communicate in writing, using a range of media [digital and otherwise] widely used
S4
in business and organisations.

Effectively self-manage in terms of time, planning, behaviour, initiative and enterprise, using
S5
reflective and adaptive behavior.

Demonstrate critical awareness of ethical, social and cultural sensitivities in professional,

S6
organisational and personal interactions.

BABM BABM with BABM with BABM with BABM with

Marketing Finance HRM
Hospitality

Effectively Effectively search

Effectively Effectively Effectively
search and and critique the
search and search and search and
critique the literature and
critique the critique the critique the
literature and conduct research
literature and literature and literature and
conduct into Marketing
conduct conduct conduct
research into related issues
research into research into research into
S7 Business using relevant
Finance related HRM related Hospitality
Management sources and
issues using issues using related issues
related topics methodologies.
relevant relevant sources using relevant
and issues
sources and and sources and
using relevant
methodologies. methodologies. methodologies.
sources and
methodologies

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 Programme structure
Table 2 shows the structure for the BA Business Management Programme. There will
be intakes to the programme in all three trimesters of each academic session. The
order modules are taken does not affect the academic integrity of the programme. All
modules are designed to be completely standalone so there are no pre-requisites
required.
Table 1 Structure for the BA Business Management Programme top-up

BA Business Management (Online)

Business With With With With
Management Marketing* Finance* HRM* Hospitality
Organisational Change
Management ⚫ ⚫ ⚫ ⚫ ⚫
Tri (HRM09403)
1 Strategic Management in a
Global Context ⚫ ⚫ ⚫ ⚫ ⚫
(SOE09401)
Operations Management
⚫
(SOE09402)
International Business
⚫ ⚫ ⚫ ⚫ ⚫
(SOE09402)
Direct & Digital Marketing
Tri ⚫
(MKT09406)
2
Corporate Risk
⚫
Management (FIN09404)
Human Resource
Management ⚫ ⚫
(HRM08408)
International Marketing
⚫ ⚫ ⚫ ⚫
(MKT09401)
Managerial Finance
Tri ⚫ ⚫ ⚫ ⚫ ⚫
(ACC08402)
3
Hospitality Business
Development ⚫
(TSM09401)
All modules are 20 credits and compulsory

 Expectations for engagement

To get the most from your time on your programme, it is critical that you engage in
each of the module activities. Firstly, the weekly virtual office hour (VOH) provide an
opportunity for you to ask questions and receive feedback from your tutor. These
sessions are also attended by classmates so provide a wonderful opportunity to share
your experience and network. The VOHs are recorded and any good discussions or
useful information that should be shared will be posted on Moodle.
The pace of studies is set by you. However, you are expected to log into Moodle and
access your email on a regular basis. Your classmates and tutors will be participating
regularly on Moodle please make sure you are up to speed.
You are expected to contribute to discussion boards, this includes providing responses
and commenting upon other classmates posts. At least two discussion boards will be

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led by your tutor. If you post continuously, you will create interest and engagement
amongst others. If you choose to be a passive member of discussion boards, the quality
and activeness of each board will be drastically minimised.
It is important that you also participate with the multiple choice question (MCQ) end of unit
tests. Not only do these contribute to your overall grade, they provide feedback on the
knowledge gained in each unit.

 Important dates for your diary!

At Edinburgh Napier University, your academic year is divided into three trimesters,
allocated to different activities, described below. The full 2018/19 university calendar
can be found on myNapier.

Week Activity
Week 1 Access to module materials on VLE, the online induction module, and
commence your studies.
The online induction aims to provide you with a range of activities to assist
in establishing a beneficial and valuable experience tailored to your level of
study. We will also provide you with a thorough preparation of student life as
an online learner, comprising administrative and academic activities which
will enable you to embrace the University and fellow students.
Weeks 2–12 Module study
Week 13 Revision week
Week 14-15 Submission of final assessment – usually Friday of week 14

3.2 Trimester dates for session 2018/19

• Trimester 1: 10 September - 22 December 2018
• Trimester 2: 14 January -11 May 2019
• Trimester 3: 20 May - 31 August 2019
(All dates are inclusive)
3.3 Holiday dates for session 2018/19
• Christmas break: 23 December 2018 – 6 January 2019
• Inter-trimester week: 7 - 13 January 2019
• Easter break: 15 – 28 April 2019
• Inter-trimester week: 13 - 19 May 2019
• Victoria days 20 – 21 May 2019

(All dates are inclusive)

3.4 Submission dates for session 2018/19

Trimester 1 Week 14, 14 December 2018

Trimester 2 Week 14, 3 May 2019

Trimester 3 Week 14, 23 August 2019

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Please see Moodle for specific dates – usually each module has one submission in
week 14 (unless otherwise stated).

 Including every student

Edinburgh Napier University welcomes people with disabilities, long-term health
conditions and specific learning difficulties and is committed to providing students with
positive support in all aspects of University life.
We provide support and information for students with a range of disabilities or additional
needs, so we can offer equal access and opportunities for all our students (see myNapier
– Dyslexia or Other Specific Learning Difficulties). This includes a range of software tools
for literacy support, mind mapping study tools and help with proof reading, all of which
are available on the University network. Look in the Study Tools folder under
Applications/Core/Study Tools. The Study Tools – Software Guide explains how to use
the software available.
To access “Applications” you will need to use Edinburgh Napier’s Virtual Desktop
Service. Before you can do this, you will need to install the client onto your device.
Instructions are available in Ask Napier.
You can also use the accessibility options built into your web browser to change how
our materials look in Moodle, including changing the text size. Google Chrome is
especially good and you can find lots of free accessibility add-ins in the Chrome store at
https://chrome.google.com/webstore/category/collection/accessibility

Questions you may have:

What facilities, field trips, equipment, software etc will I be using on
myProgramme?
The programme is supported by Moodle – the virtual learning environment. All activites
and external links are included within Moodle. You will need a standard browser to
view Moodle – this should not be a problem. This will also include links to the library
electronic resources to support your learning. Remember you do not need to be
directed by the moodle links – you should be actively engaged with the library
electronic resources to broaden your horizons during planning for your assignemnts
and independent study. You may wish to contact the Business School librarian for
further support: Keith Walker k.walker@napier.ac.uk.
We will also use WebeX for the regular Online meetings. Details of how to log into
your first session will be posted on moodle by the relevant Module Leader. You will
need to ensure that any associated add-ons are functioning. Do not worry these will
be highlighted as software is used – just make sure you allow plenty of time to
familarise yourself with the software before the start of any session.
This is an online programme so a variety of software and tools will be used by the
module team. For instance, we have created videocasts for each unit using
sophisticated software that the tutors are trained to use. All you need to do is to press

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‘play’ and listen … and perhaps ‘pause’. Any additional software that requires prior
knowledge will be explained and guidance posted within moodle well in advance.
Note: Your University Email will be used to contact you directly from
module tutors, module leaders and Administrative support. Please
ensure you read and respond to these communications as required.

What should I do if I need further information and support about academic

skills and study skills?
As a university student, you want to get the most out of your studies and to develop as
an effective learner. If you are experiencing any difficulties and would like to enhance
your skills you are encouraged in the first instance to email your Personal Development
Tutor (PDT). They can provide you with some help and sign post you to other services
on offer at the University. We also offer a range of advice to help you improve your
academic skills - and your grades online! Support is offered in a variety of ways to suit
your individual needs. To find out more about the support we offer email
academicskills@napier.ac.uk
How can I best survive online learning?
Online learning is nothing if not challenging - it is taxing of your resilience and
commitment, and a searching test of your ability for self-organisation. It is difficult not
to feel a sense of panic when you are presented with your online learning materials
and assignments, and you begin to wonder whether signing up for this programme was
such a good idea after all. You are not on your own. The programme team is
committed to doing all it can to provide you with advice and support during the
programme, and to give you the very best chance of achieving a successful outcome.

Here's some advice to help you get the best out of the programme and of yourself:
• Establish contacts with your fellow students. Networking can be very
effective as a motivator and morale booster.
• As far as possible, keep to the study schedule outlined for the module so
that you are at the same stage as other students.
• Be an active participant in discussions to get the most out of these.
• Try to set aside a dedicated workspace that doesn't have to be cleared
away at the end of the study session.
• Ensure that your study space has good heating, lighting and ventilation.
• Try to find somewhere that is away from other distractions.
• Ensure that your workspace is comfortable enough for you to spend long
periods of time there.
• Try to find somewhere that has a large surface area if possible. You may
need to spread several books out at once.
• Draw up a schedule of assessment dates for the programme and plan in
other events that are going to make claims on your time. Keep it handy,
above your desk perhaps, so that it can be amended as things change
over the year.

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 • Plan a regular timetable and agree it with those who may have calls on
your time. It is important that your friends and family understand that you
need time and space in which to study. It is also important that you don't
get so immersed in studying that you neglect other people's needs!
• Try to plan a little slack time by staying a couple of weeks ahead of your
study calendar; you never know when you might need that leeway!
• Ensure that you get the right quality of time as well as the right amount of
time. It's no good spending an hour staring at your books if you're
constantly being distracted or are too tired to concentrate. You need to
experiment to find the time and conditions that suit you best.
• Use your prime time, when you are at your best to do the work that
requires most concentration. Save administrative chores or jobs like skim
reading or organising your notes for times when you are not so alert; e.g.
after a particularly trying day at work.
• If you are going to be away from home, always ensure that you take some
study materials with you, even if you don't think you are going to have time
to study.
• Self-discipline is an attribute you're going to need a lot over the coming
months. The Global Online BABM programme requires active learning;
just reading through the online programme texts is not enough. At this
level of study, you are expected to make connections between the
different sections of the material and to form your own conclusions; and
all this takes time and patience.

We all have our own ideas about the most effective strategy for study, but here are a
few additional pointers you might like to consider:
• Never just read a text - make notes as you go along. This will help you
absorb what you have just read and will provide useful notes for your
revision.
• Everyone has their own method of note-taking. You may prefer to use
lists or mind maps instead of, or in addition to, writing directly on a printed
set of your programme materials.
• When making notes, always include a reference to the relevant section
and unit so that, should you not be able to make sense of your notes at a
later date, you can go straight back to the relevant part of the texts.
• The online materials contain Self-Assessment Questions that will allow
you to assess your understanding as you work through. These may be
quick reminder exercises or deeper questions that require you to make
deductions or reasoned assumptions. Do try all of these questions, and
avoid the temptation to cheat by looking up the answers beforehand.
• If you get stuck on a particular point, ask your tutor for advice. You should
not, however, spend enormous amounts of time trying to understand every
single word in the units. It may be better to press on and keep up with the
timetable. Often study of subsequent units can help you grasp the earlier
awkward bits and show you how they relate to the overall picture.

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 • It's highly unlikely that you will have time to go through all the units again
at the same level of detail when you come to revise. When you're making
notes and writing your own summaries, bear in mind that you're going to
need them for revision purposes later on. They therefore need to be clear,
concise and informative; you don't want to spend half of your precious
revision time wondering what on earth your notes mean and where the
information they contain came from.
• The programme material will introduce you to areas of your organisation
that you may be less familiar with, such as finance or marketing. We want
you to be able to reflect on the programme material within the context of
your own organisation. Be prepared to seek the advice of colleagues
within your company who should be able to help you do this.

Are there any specific requirements in terms of style?

The following notes are intended to assist you in preparing work for submission. While
there is no penalty specific to failure to follow these guidelines, coursework will be
marked down for poor presentation or lack of clarity.

Assignments
Make sure you read the specification for the assignment thoroughly. They will
vary in terms of format and word length. In some cases a suggested word limit
will be given, in others the word limit will be mandatory, in which case you can
expect to be penalised for work that is significantly over length. If you have any
doubts on what is required, contact your module leader. Depending on the
nature of the assignment, you may be required to use different formats for your
answers, for instance, you may be required to write a conventional essay, a
management report or carry out a numerical analysis. Whatever the type of
question, it is vital to make sure that you provide an answer to it, rather than an
answer to some other question that you would have preferred the tutor to ask!
The marks allocation to a multi-part assignment is a good guide to the relative
depth of analyses / length of answers required.

Essay Format
A good essay has a logical structure; an introductory section that sets the
scene, the main part where the issues are identified and discussed, and finally
a summing up or conclusion. It is important to make the distinction between
opinion, conjecture and fact. Opinion has no real evidence to support it.
Conjecture is evidence-based, although that evidence may not be conclusive or
related directly to the issue, nevertheless certain conclusions can be reasonably
inferred. Fact is just that - it is hard incontrovertible evidence, commonly agreed
and not subject to debate. Offering opinion as fact in essays will lead to loss of
marks.

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Report Format
Reports differ from essays since they are divided into headed sections. A typical
report will have a 'problem solving' format with headings such as:
• The Problem: The significance of 'the problem' and why it is a problem to
the organisation
• Analysis: What has been done to understand the problem
better.....generation of potential alternative approaches to solving the
problem
• Evaluation: Evaluation of alternatives against defined performance criteria
• Recommendations: Choice of preferred solution with justification for the
selection made.

Numerical Analysis
Some assignments may require you to carry out some 'number crunching'.
Laying your response out in a particular format. Make sure that you adhere to
it. While you don't have to provide complete workings of how you arrived at a
particular answer, you do have to show the module leader some evidence of
the intermediate or specimen calculations. You will get most of the marks even
if the answer is wrong, provided the tutor can see you were on the right track.

Referencing and Bibliography

At undergraduate level, you are encouraged to carry out additional reading for
your assignments and to provide evidence of this reading at the end of the
assignments in the form of references. Students are advised to use the APA
system of referencing as of Sept 2016. Please note that some of you may be
aware of the Harvard system that we have used previously and this is very
similar. We have adopted APA 6 as it is a global standard and we recognise
that many of our students use reference management software (e.g. Mendeley,
Endnote) to ‘cite while you write’ and to organise your literature database. APA
ensures that the output is the same and has advantages when extracting data
from literature databases in such systems.
You are strongly encouraged to read the APA 6th Guide, available on your
programme page and via the Business School library page.

Remember the ‘golden rule’ if you cite it, reference it!!!

Guidance on referencing from texts, journals and electronic sources,
and compiling a bibliography is available on the University website
here:
http://www2.napier.ac.uk/ed/plagiarism/students.htm
Use of Notes
Endnotes can be used to provide brief supplementary information, which may be of
interest to reader but are not essential for the argument.

17
Use of quotations
Quotations can be a useful way of illustrating key points or arguments but in general
should only be used where the specific wording of the quotation adds value to the
report. Care should be taken not to over use quotations or to expect these to make
key points of argument – these should be in your own words.

Can I visit the Campus?

If you are in Edinburgh then we would be delighted to meet you and show you around
the campus, and introduce you to the staff here.

Where and when will I receive my results?

Your programme and module results will be published on your eStudent record.
Publication dates for results can be found on myResults in myNapier.

Will my degree have ‘Online’ in the award title?

No, ‘online’ refers to the mode of delivery and will not appear on your award parchment.

Can I graduate in Edinburgh?

Yes. You must apply to attend the graduation ceremony in Edinburgh. If you are not
attending, you must Graduate in Absentia and get your parchment sent by post after the
ceremony. Further information can be found in myNapier

18
4 myProgramme contacts
If you have a query about the programme you should contact the relevant member of
the programme team. You should ensure that you know who the members of the
programme team are for your programme.

 myProgramme representatives (Please also see the Getting involved with

the wider University section of myUniversity)
Your student representatives for this programme are:

Firdous Akthar: 40334279@live.napier.ac.uk

Adam Drammeth Drammeth: 40335251@live.napier.ac.uk

Please contact them with any issues and suggestions that you wish the reps to raise
with University Management and the Programme Leader.

 Programme team
Your programme has a team to manage its day to day running. If you have a question
or problem, then you should contact one of the members of that team. If they are
unable to help another option is for you to contact our School Academic Lead Student
Experience, Dr Patrick Harte or the School Academic Lead for Learning, Teaching and
Assessment, Dr Jacqueline Brodie who will assist you.

 Programme Director/Leader
Dr Yan Zhuang +44(0)131 455 4428 y.zhuang@napier.ac.uk

The role of your Programme Director / Leader includes a remit to manage and co-
ordinate the operation of your programme in liaison with your Dean of School and the
rest of the University, and to liaise with any professional bodies of relevance to your
programme.

 PDTs, year tutors, lecturers, etc

Your Personal Development Tutor (PDT) is your Programme leader.
The module leaders and online tutors provide academic support for the Online
Programme. The module leader sets, marks and provides feedback on the
assignments for the module. You should contact your module leader if you are having
difficulty with the module material. Don't feel you are imposing on their goodwill in doing
this. Providing this service is an integral part of the support system we offer to online
learning students. Your modules leaders include:

19
 Dr. Miles Operations Management ugom@napier.ac.uk
Weaver

Dr Yan Strategic Management in a ugsmgc@napier.ac.uk

Zhuang Global Context

Dr. Rowan Organisational Change ugocm@napier.ac.uk

Stewart- Management
Steele

Dr. Hock International Business ugib@napier.ac.uk

Tan

International Marketing ugim@napier.ac.uk

tba

Dr Tienyu Managerial Finance ugmf@napier.ac.uk

Hwang

Mr David Direct and Digital ugddm@napier.ac.uk

Stevenson Marketing (marketing
route)

Dr Tienyu Corporate Risk Ugcrm@napier.ac.uk

Hwang Management (finance
route)

Dr Laura Human Resource ughrm@napier.ac.uk

Strachan Management

Dr Ahmed Hospitality Business

tba
Hassanien Development

 School Disability Contact

School Disability Contacts (SDCs) are members of academic staff who act as points
of contact for students who require additional support due to a disability, medical
condition or specific learning difficulty such as dyslexia. Each School may have one or

20
more SDCs who liaise closely with the Disability and Inclusion Team. The role includes
directing students who request support, sharing information with academic staff and
collating copies of learning profiles.
Ms Anne Chalmers (A.Chalmers@napier.ac.uk) is the SDC for this programme.

 Academic Conduct Officer

One of the things you will learn about is the importance of academic integrity.
Information on plagiarism and what it means is available in myUniversity. Each School
has an Academic Conduct Officer (ACO) responsible for investigating allegations of
breach of Academic Conduct Regulations.
Mr David Lindsay (D.Lindsay@napier.ac.uk) is the ACO for this Programme.

 Information Services (this includes IT and Library Services)

Information on the range of services offered by the Edinburgh Napier University
Information Services is available to you in myUniversity

<Guidance for Programme Leaders completing this section: please list who the School
Librarian is and provide his/her email.>

 Student administrative support

Global Online Support Team
Sally Williamson globalonlinesupport@napier.ac.uk
Kath Anderson globalonlinesupport@napier.ac.uk
Kirsty Black globalonlinesupport@napier.ac.uk
The Global Online Support Team are
available to be contacted by email if you
experience any technical or administrative
difficulties in relation to your programme.
They offer support and advice and also help
ensure that your programme runs as
smoothly as possible. Please allow two
working days for a response.
For out of office questions, please use our
FAQ database ‘Ask Ben’ where you may
find an answer to your query, or ask your
fellow students online in the chat forum.
Your Module Leaders and Online Tutors will provide the academic support for the
online study materials. The tutor sets, marks and provides feedback on the module

21
assessments. You should also contact your tutor if you are having difficulty with the
module material.
Don't feel you are imposing on a tutor's goodwill in doing this. Providing this service is
an integral part of the support system we offer to distance learning students.
If you have any questions or problems please contact your Module Leader/Online Tutor
via Moodle.

22
5 Communicating with myProgramme Team
When communicating in any form please observe the University values and note the
Information Security Policy and the Computer Suites Accepted Use policy.

To help ensure compliance with data protection legislation, the University e-mail
address is the only account the University will use to communicate with you.
Please ensure you check this e-mail address regularly to ensure you get
relevant information from the University.

 Online Meetings with staff

Academic staff will also be available online at a designated time each week to discuss
any issues or questions you may have. This is called a help clinic. Check Moodle for
details of these synchronous sessions. These sessions are very important and a key
feature of this online programme. Your tutor looks forward to interacting with you
regularly. Please make every effort to engage in these sessions.

While the main module support is via the weekly online help clinic meetings. If you
require a private online meeting then please contact the module team via email to
arrange this.

 Email
As a matriculated student of the University you will be allocated a University email
address. This is the only recognised account for emailing your Programme Team,
your administrative team or the University’s support services. Your University email is
also linked to Moodle. This will mean that you will receive any notifications from
Moodle direct to your email account. Accessing your email regularly helps to keep you
connected to the University. You can do this from any Internet enabled device,
including tablets and smart phones.

It is your responsibility to check your Edinburgh Napier e-mail account regularly

 Moodle (Virtual Learning Environment)

Moodle is the University’s online learning environment for supporting your studies at
the University. It provides secure access to important course information, learning
activities and additional learning support where appropriate. Once you have
matriculated you will automatically be registered in Moodle and enrolled to the module
sites. Please take the time to find how Moodle is to be used within your modules and

23
take advantage of the opportunities provided. You can login to Moodle from any
Internet enabled device, including tablets and smart phones.
Support for Moodle is available from globalonlinesupport@napier.ac.uk. This may
include login issues, enrolment on incorrect modules or any other technical issue. You
may wish to contact the module leader for issues related to access to materials and
activities for a given module. If you are unclear on how to resolve your issue then do
contact the Global Online Support team and they will redirect it to the correct person
or team.

Note: Your Programme will have an ‘Online Programme Page’ and the link to this
will be provided to you. It is your responsibility to check the programme Moodle
pages regularly.

 Information through social media

Your programme may make use of social media such as Facebook and Twitter to
create additional online spaces for communication with the Programme Team, fellow
students, and associates out-with the University. The University recognises the
potential benefits of social media, and encourages responsible and acceptable use so
that you can enjoy the benefits of online networks, whilst maintaining the high
standards of conduct expected by the University and relevant professional
organisations. Guidance of how to be webwise can be found in the Data Protection
section of the student portal.

It is your responsibility to maintain a professional online identity when using social

media.

 How we will communicate last minute changes to activities

Last minute changes are avoided, however, the module teams respect the need to be
relevant and up to date. Any last minute changes will be posted into the moodle pages
and subsequently emailed to each student. Remember moodle is linked to your
University email account. We will only communicate with you via official University
communication channel: Moodle and University email.

 What opportunities will there be on myProgramme to provide

feedback to staff?
We value student feedback greatly, and you will find during your programme that your
module leaders will seek feedback from you informally during the trimester. Your
module leader will be keen to hear what you and your classmates are enjoying, what
is going well and any concerns or changes that you feel might be required. Programme

24
teams welcome feedback at all times. Please take time to complete surveys and
participate in discussions aimed at getting your feedback.
Towards the end of each module, there will be the opportunity to complete a module
evaluation questionnaire. Here you can give your views on key aspects of the module,
including the teaching, learning, assessment and feedback you have experienced to
date and the resources used to support the delivery of the module. The class
representative system is another mechanism through which you can raise issues /
matter for consideration.
You will also be asked to provide feedback on your experiences on the programme
through an annual Survey. Please take the time to complete this as your feedback is
valuable to us to inform enhancements to the programme.

 Student Staff Liaison Committee

The SSLC is one of a number of ways that Edinburgh Napier seek to engage with you
in the continual enhancement of your programme experience. The SSLC provides a
forum where student representatives and programme staff can engage in effective
discussions relating to a number of elements that together help make the student
learning experience:

Whilst the SSLC meeting allows students to highlight areas of good practice and issues
that may impinge on the learning experience, staff may also use this meeting to
share any proposed module or programme changes. This will allow representatives to
gather student feedback on any proposed changes and present it to the programme
team at the Board of Studies to ensure that the student voice is informing programme
development.

25
 Board of Studies
The Board of Studies is responsible to the Faculty Board for the development,
planning, management, operation and enhancement of the programme. The
composition of the Board of Studies for the programme includes staff involved in
teaching and developing the programme as well as elected student representatives.
The Board of Studies meets throughout the academic session and its purpose is to
ensure that programme content is up to date, assessment arrangements are in place
and steps are taken to ensure that the programme is enhanced and improved for all
students. The Board of Studies receives reports from the Staff/Student Liaison
Committee at each of its meetings.

26
6 How I learn
 What approaches to teaching and learning are used on my
programme?
The BA Business Management will support your learning by providing an intuitive,
responsive, engaging and interactive learning environment within which to work. Our
high quality flexible online materials have been designed to support you to study at a
place and pace which suits your needs.
Engaging in the online learning materials and participating in the online discussions
will enable you to exchange knowledge with fellow students on the programme. As a
result it is anticipated that within the online learning environment you will develop
networking skills so that you and the academic staff become part of a learning network.
While you will manage your own learning you will be provided with guidance on how
best to work with the online materials and the importance of reflection in order to meet
the objectives of the programme.
Learning approaches adopted on this programme will explore the various methods and
approaches to learning in order to aid your critical reflection and application of
knowledge. In addition the learning strategy of the programme will also ensure that you
are developed as confident individual with high quality skills and attributes that are
recognised and valued by both yourself and your peers, employers and the wider
community. This is achieved through:
- utilising formative feedback as well as formative and summative
assessments
- engage with students across the virtual learning environment by creating
and encouraging an environment in which students are encouraged to
identify and interact regularly with at least one ‘learning buddy’ and
programme-led social media tools
- developing employability skills (i.e. report writing, analytical skills,
application of knowledge to work experience and real-world practice) via
student assessment and reflective practice that encourages application
of theory in the workplace
- placing learning and subject content within an international context
where appropriate
- reflecting on prior work experience as part of the learning process and
sharing of experiences and knowledge with peers
- making use of relevant learning technologies.

27
Teaching and assessment approaches facilitate deep reflective learning. A number of
activities ensure the achievement of higher level learning outcomes:
• Programme expectations and learning outcomes will be made explicit via
the programme handbook and the online induction which includes
guidance on study skills, learning strategies and the importance of critical
reflection, and engagement with your peers.
• The approach used in modules facilitates critical thinking rather than rote
learning.
• There will be active student participation using tutor led discussions,
guided reading and independent research of library and Internet
resources.
• The relevance of study will be demonstrated through work-based
assignments and projects, videoed guest speakers, topical case studies,
and self-reflective exercises in all topics.
• You will be required to develop your independent learning skills with
significant emphasis on your own research and participation in online
discussion rather than didactic approach.

28
7 Assessment and feedback
 What will the assessment be like on my programme of study?
As part of your programme of study you will experience a variety of assessments.
These help both you and your module leaders gauge how you are getting on with the
modules in your programme.
During each module you should receive an assessment brief. This will detail your
module, who is responsible for setting the assessment, a description of the
assessment, percentage weighting, and information on expected word counts. You
should also be advised on when and where the assessment should be submitted.
Details of all the assessments that you are required to undertake on each module
during the trimester can be found below. This includes the type of assessment and
the week the work is required to be submitted.
Details of all the assessments that you are required to undertake for each compulsory
module during the trimester are in the assessment matrix located below. The matrix
tells you the type of assessment, its submission week and the weighting of
assessment. For other modules on your programme you will find these assessment
details here. Other information like how you will be expected to submit your work and
the method that will be used to give you feedback will be detailed in the assessment
brief.

Year 3 Modules

Operations Management
Summative Formative/Summative Summative assessment
assessment assessment week length and volume
week
7
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Report (90%)
(10%)
tests)

Organisational Change Management

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
8
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Report (90%)
(10%)
tests)

29
Strategic Management in a Global Context

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
7
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Report (90%)
(10%)
tests)

International Business

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
7
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Report (90%)
(10%)
tests)
Direct & Digital Marketing

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
8
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Report (90%)
(10%)
tests)

Corporate Risk Management

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
8
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
(10 end of unit Questions weeks 1 – 15 (10%) Report (90%)
tests)

30
Human Resource Management

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
8
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Report (90%)
(10%)
tests)

Managerial Finance

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
7
Case study report
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Report (90%)
(10%)
tests)

International Marketing

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume
8
Essay
14 Submit outline of assessment
4,000 words
structure and content
1 – 14
End of Unit Progress Tests
(10 end of unit Essay (90%)
(10%)
tests)

Hospitality Business Development

Summative Formative/Summative Summative assessment

assessment week assessment week length and volume

8
Submit outline of Reflective Portfolio
14
assessment structure and 4,000 words
content

31
 1 – 14 Questions weeks 1 – 15
Portfolio (90%)
(10 end of unit tests) (10%)

Modules on the Global Online BA Business Management programme will be assessed

through a variety of assessment methods including:
• End of Unit Progress Tests
• Essays
• Case Studies
• Reports

You will be provided with formative feedback throughout the module through the use
of self-assessment questions and case studies, both of which have outline solutions.
These will enable you to assess your progress and level of understanding. Appropriate
feedback will be available automatically and immediately once the task is completed.
Reflective exercises within each unit will also enable you to apply theory to practice –
this is not assessed, but it will support your personal and professional development.
Summative assessment will be provided throughout the module in the form of one
component of assessment with two elements; specifically:
1. End of unit progress test: Ten academic units with online questions at
the end of each unit – this will test your knowledge and understanding of
the key concepts within each unit (10% of the final module mark).
2. End of module assessment – 90% of the final module mark. All
assessments will be undertaken/submitted online.

You will submit your assessments via TurnitIn on Moodle, please ensure you check
the submission dates prior to booking any holidays. Ensure you note the date of each
assessment and add this to your diary.

Any coursework you will undertake will have an assessment brief. This is not the
case for examinations. Where provided, the assessment brief contains
information about the assessment including the marking criteria. Assessment
briefs are held on Moodle. It is vital that you read all assessment briefs relating
to your chosen modules.

32
Feedback you will receive will come in a variety of ways (formal and informal). You are
encouraged to speak to your teaching staff to help understand how feedback will be
given in each module and assessment.

 How should I approach an assessment?

Most of us view the prospect of taking assessments with some trepidation. It may well
be that some years have elapsed since you last completed a formal assessment, so it
is essential that we do as much as we can to give you support and advice on coping
with assessments. Accordingly, we have incorporated in the online induction a session
on study skills and a video clip on how to understand general assessment criteria used
on modules.
There are certain key words used in assessments that you should be aware of:
• Discuss: often used in conjunction with a statement or a quotation from a source.
You will be expected to offer arguments in favour and in rebuttal of the statement,
backed up by appropriate reference to the theory, making a clear and justified
choice on which set of arguments you believe is the stronger.
• Evaluate: Here the assessor is looking for an assessment of the relative worth of
a statement, usually, but not always in qualitative terms.
• Critique: You will be expected to offer a critical assessment on the utility or
applicability of a theory or philosophy. Does it apply in some contexts and not
others - if so why? Has it been supplanted by more recent theories offering
fresher insights? In what ways are these theories superior? Has society changed
in ways that make the theory less relevant than it once was, if so how and why?

 What are my responsibilities using materials?

You are advised that copyright of the materials contained within Moodle subsists in the
work from which it was taken. Digital Copy has been made under the terms of a variety
of licences which allow you to:
• access and download a copy;
• print out a copy;

Please note that this material is for use ONLY by students registered on
this course of study. No other parties are permitted to download and/or
print out a copy.
Digital Copy and any digital or printed copy made by you under the terms of these
Licences are for use in connection with this Course of Study. You may retain such
copies after the end of the course, but strictly for your own personal use.
All copies (including electronic copies) shall be destroyed and/or deleted if and when
required by Edinburgh Napier University.

33
Except as provided for by copyright law, no further copying, storage or distribution
(including by e-mail) is permitted without the consent of the copyright holder.
The author (which term includes artists and other visual creators) has moral rights in
the work and neither staff nor students may cause, or permit, the distortion, mutilation
or other modification of the work, or any other derogatory treatment of it, which would
be prejudicial to the honour or reputation of the author.
Digital versions of copyright material made under licence from the rights holder, and
its accuracy cannot be guaranteed. Please refer to the original published edition.

Please ensure that you adhere to your responsibilities in relation to use

of copyright materials.

 How do I submit my Coursework/Assignments?

It is really important that you read and understand the submission requirements for the
modules that you are undertaking. Details of this will be included in the assessment
brief. Module Leaders will require you to submit each assignment in an electronic
format through TurnitIN (via Moodle). Penalties apply for late submissions and for
failure to submit via TurnitIN.

34
What happens if I submit my assignments late?
Coursework submitted after the agreed deadline will be marked at a maximum of 40%
(undergraduate). Coursework submitted over five working days after the agreed
deadline will be given 0% (although formative feedback will be offered where
requested).

What do I do if I am absent due to illness or other personal circumstances?

It is your responsibility to let your module leader and globalonlinesupport@napier.ac.uk
know if you will not be able to study on your modules for a short period of time. When
you begin again you will need to make sure you catch up and are up to date with any
new developments. A good starting point is to engage in the regular online meeting
(help clinic) and ask your tutor questions to help you catch up.

What should I do if I am ill on the day that an assignment is due?

If you are ill on the day of an assignment hand-in you need to let your Programme
Leader know. The University has Exceptional Circumstances Regulations which can
be found via myNapier. Please read these if you are having difficulty in meeting
deadlines due to illness
If you know that you will not meet with a deadline due to exceptional circumstances
you may wish to contact the appropriate module leader to apply for an extension.
All coursework is handed in at the end of term, usually in week 14 with exact dates
located in either the VLE and or the assessment brief.

Plagiarism and what this means

Plagiarism at Edinburgh Napier is defined as the “unacknowledged incorporation in a
student’s work either in an examination or assessment of material derived from the
work (published or unpublished) of another." This means that you may not use work
from others and call it your own. Work in this context applies to any form of work (and
not only written work). It therefore also applies to music, art, audio and drama.
Plagiarism is considered a breach of academic conduct regulations. It is considered a
serious offence and is dealt with according to the University’s Student disciplinary
regulations and Academic conduct: Code of practice for staff and students.
Good referencing practice is the best way to avoid unintentional plagiarism and you
will find help and resources about this on the Be Wise, Don’t Plagiarise web site.

35
Fit to Sit and Extenuating circumstances

If When you take part in an assessment you are declaring as “Fit to Sit” and in doing
so are confirming that you are able to undertake the assessment to the best of your
abilities. As part of the submission you will be asked to confirm that you are fit to sit
as part of the declaration. You will not be able to submit your assessment until you
tick a checkbox that includes that you are fit to sit.
However, occasionally things can go wrong with your health or personal life that can
impact on your studies. The University calls these “Extenuating Circumstances” and has
a process to support you. If you feel unable to submit your assessment you can apply
for an extension, deferral or extenuating circumstances. You should note that
extenuating circumstances will not increase your individual marks’. If you pass an
assessment that you have submitted an EC1 form for, that mark will stand. You will find
full details on our myNapier pages.
If you are experiencing such difficulties, you should speak to a member of staff at the
University for support, advice and guidance. The most appropriate person is one of our
Global Online Support Team – globalonlinesupport@napier.ac.uk

It is your responsibility to ensure that your Extenuating Circumstances form is

submitted by the required deadline.

36
8 Results, progression and development
 How do I progress through my programme and develop subject
expertise?
The teaching and assessment approaches adopted on this programme are those
which facilitate deep rather than surface learning. Active engagement by you, through
peer and tutor on-line interaction will support you in achieving these learning outcomes.
The online delivery mode adopted offers opportunities to study flexibly. It also allows
you to study at a place and pace that suits your learning needs.

To progress through the programme and gain subject expertise, you must actively
particpate and pass the module assignments. In particualr, you are expected to
contribute to discussion boards, which includes providing responses and commenting
upon other classmates posts. Furthermore, it is also important that you participate with
the multiple choice question (MCQ) end of unit tests. Not only do these contribute to your
overall grade, they provide feedback on the knowledge gained in each unit. Moreover, as
part of your programme of study, you will experience a variety of assessments. These
help both you and your module leaders gauge how you are getting on with the modules
in your programme. These assessments may take a wide range of forms. These
assignments may also be formative (to allow you to test your understanding and get
feedback to support your further development and understanding of the subject matter)
or may be summative (where the assessment will count towards to final mark for the
module). The ability to cross-fertilise ideas between subject areas will be reinforced
through the work based learning module.

 Programme and Module External Examiners

Robin Miler Principal Lecturer University of Central Lancashire

External examiners are experienced university teachers from other institutions who
provide an overall independent judgement on general student performance and the
quality and standard of your programme of study.
They do not mark your work. You should also note that it is not part of their remit to
communicate with individual students.
Assessment Boards are responsible for making decisions about your academic
performance, including whether you have passed or failed a module, whether you can
continue on a programme of study and what your final award will be.
Further information about the role of module and programme boards is in Section A of
the University academic regulations.

37
 What is the assessment criteria?
There are different pass marks / grades depending on the level of study that you are
undertaking. To pass an undergraduate module you must get 40% overall. To pass a
postgraduate module you must get P1 overall. Each module may be made up of one
or two components; and each component of assessment may contain a number of
elements, e.g. the assessment component may be a portfolio of work that contains a
PowerPoint Presentation, a report and a series of class tests. These would be known
as the elements which make up the component. The weighting of components and
elements is in the module catalogue. You can find out about the specifics of how overall
marks / grades are calculated including the rules for distinction within the University
Regulations. Section B of the university’s regulations details the UG regulations.

 When will I get my results?

You will normally get your mark / grade for each piece of work at the same time that
you get your feedback on that assessment. Normally this will be with you within three
working weeks. However, the marks at this stage are still preliminary and have to be
confirmed by your Assessment Board. Your confirmed results will be available through
your student account and the date of when this is available can be found on myNapier.

 What if I have failed?

Do not panic if you have failed a module. You can get help from a number of people.
In the first instance you can contact your PDT, Module Leader or Programme Leader
to talk through what will happen regarding reassessment. You can also ask for
additional support from your Module Leader as you prepare for any reassessment.

 Reassessment
Reassessment is when you need to retake an assessment due to having failed it.
Reassessments are usually undertaken during the following trimester to when the
assessment failure occurred. Please contact the Global Online Support team if you
have any queries in relation to this.

 Course prizes/medals
Class prizes and/or medals may be awarded at the discretion of the Programme Board
of Examiners.
The award of BA Business Management with distinction will be given where a student
has met all programme specific requirements (See B3.19 f. University Regulations)
and achieved a minimum overall average of at least 65% in the best 60 credits
achieved at SCQF level 9.

38
9 Questions you may have on opportunities available
on myProgramme
 Supporting you from Induction to Graduation
As a University we offer a range of services to support students to prepare for the world
of work. These include careers advice, CV writing, interview skills, requesting a reference
etc. Our Employability & Opportunities team will support you to develop a wide range
of skills, attributes and attitudes by providing you with opportunities that will enhance
your learning experience and develop employability skills that are highly sought by
graduate employers.

Academic Skills
Our Academic Skills Advisers can help you develop and enhance your academic skills
to equip you for studying and writing effectively at postgraduate level. These skills
include critical and reflective thinking and the ability to research and evaluate
information: all of which are highly sought after by employers. You will also be expected
to demonstrate strong verbal and written competences which are also key
employability skills.
academicskills@napier.ac.uk

Careers
Employers expect graduates to be effective in the workplace immediately and value
attributes such as adaptability, professionalism and innovation. Our Careers team
works alongside your academic tutors to help you maximise your employability and
make the most of your opportunities. We list thousands of vacancies each year and
our employer events, workshops and guidance sessions to support you with decision-
making and job applications are examples of how we work to help you achieve success
in your chosen career.
careers@napier.ac.uk

Confident Futures
Confident Futures is here to help you. A number of stimulating and interactive
workshops are offered that are designed to equip you to develop your skills, attributes
and attitudes in order to:
• Be more successful in your academic studies
• Increase your competitive edge with employers
• Achieve your full potential

Within the Global Online Induction module, you will find a number of online workshops
which we would encourage you to undertake as part of your academic studies. So -
get ahead, develop skills and attributes to succeed at university and beyond!

39
For more information, please see myNapier.

 Additional University Services

Information Technology Support

Information technology support is provided in the university by Information Services. If
you have any technical problems during the course of your studies plase contact them
at ISservicedeskt@napier.ac.uk
For information about User Guides, where to find further help and other useful
information about Information Services go to myNapier and click on IT.

Counselling
Student Counselling provides counselling support to students who have personal
issues causing them concern or are emotionally upset. The service provided offers
students an opportunity to talk to trained counsellors in a confidential setting.
The counsellors provide self-help strategies as well as counselling. If you need to
contact a Counsellor, please email: counselling@napier.ac.uk.

English Language Support

There is free of charge English language support available to all students. These
include writing workshops, discussion and presentation workshops, individual help
sessions, and pronunciation laboratories. Please contact Dr Nick Pilcher
(N.Pilcher@napier.ac.uk) for more information.

Faith, Spirituality & Chaplaincy

The University Chaplaincy provides spiritual and pastoral support to individual students
or staff and guides and assists faith groups in organising and managing events. The
Chaplaincy can be contacted by emailing enquiries@napierchaplains.org

Study Skills
Enrol onto our Global Online Induction module – this contains Workshops to help you
develop good academic skills are offered by the Student Learning Advisers. Visit
Academic Skills or keep an eye on myNapier for sessions on academic writing or
critical thinking and much more.
You can also find lots of tips and advice about studying at Edinburgh Napier via our
Get Ready for University study website (www.napier.ac.uk/getready).

40
 In addition to the developing my subject knowledge and
expertise, what other opportunities are available on my
programme? How are my employability and transferrable skills
developed over the duration of my programme?
During your time with us, you will be provided with opportunities, which will develop
your personal and professional development and your employability potential. This will
include a series of Academic Skills online sessions, one to one support for Careers
and Essay writing, and a number of online Confident Futures workshops.

 Can I undertake a period of work experience within my

programme?
No, you cannot undertake a period of work experience within this programme.

 Are there any opportunities to study abroad within my

programme?
There are no opportunities to study abroad in this programme.

 Will I get the opportunity to be involved in research?

Your research skills will be developed as you complete your assessments and
researching materials locally, online and in the Library.

 What is employability like on myProgramme?

The majority of students on this programme are already in employment; however,
based on the experience of past students, successful completion may enable you to
apply for promotion or change jobs to more fulfilling or challenging roles within your
existing organisation or external.

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10 Graduation
Graduation is an important occasion to celebrate your success with your family and
friends. For online students this is the perfect opportunity to visit the city that you have
obtained a degree from, perhaps for the first time! If you do not wish to attend
graduation, then this is also not a problem and your certificate will be sent out to you.
There are a few things you need to do in preparation for graduation day, so please
read through this information carefully to ensure your graduation runs smoothly,
including our Data Protection Statement on how your details will be used.
Specific details about how you apply to Graduate and what to do when attending, hiring
or purchase of the graduation gown, how to obtain an official photograph of you at the
event and how to obtain tickets for friends and family can be found on myNapier

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