REV.

2/HRT/AG/2018
POSITION DESCRIPTION
Position Title : IT Manager Date : 21-Jan-20

Department/Section : Finance & Admin Position Level : Officer

Person in charge : Raden Achsan Work Location : Indonesia - Jakarta

Location : Head Office

Reports to : Director

Direct Reports : Director.

Size of Role : -

Critical Relationships : Director, President Director, Other Staff and external parties.

Planning, Managing, Monitoring and Controlling of IT

Dept, IT Equipment and IT Services with quality,
Overall Job Purpose : security and reliability along with its technical
maintenance and administering; providing support
which meets user and business requirement.

KEY RESULT AREA

Good Performance
Description
No. Defined Weighting
(MEASUREMENT)
(ACHIEVEMENT)

1 Manage information technology and computer systems

- Develop and implement policies and procedures for electronic data processing and
computer systems operations and development (100%)
- Ensure manage all 50%
- Planning, developing and implementing the ICT budget, obtaining competitive prices information technology,
from suppliers where appropriate, to ensure cost effectiveness (100%) security and computer
systems are running well
(100%)
- Plan, organize, direct, control and evaluate the operations of systems and
electronic data processing (100%)

- Ensuring the implementation of information security (education, Implementation &

monitoring) (100%)

Ensure technology is accessible and equipped with current hardware and

2
software

- Troubleshoot hardware, software and network operating system. (100%)

- Ensuring that software licensing laws are adhered to. (100%)

- Ensuring the security of data from internal and external threat. (100 %)
Ensure all technology are
accessible hardware and 30%
- Ensuring the running of all ICT systems, including anti-virus software, printer services software(100%)
and email provision. (100 %)

- Maintain current and accurate inventory of technology hardware, software

and resources (100%)

- Provide recommendations about accessing information and support to All Staffs.

- Maintain current and accurate inventory of technology hardware, software

and resources

Monitor and maintain networking and technology to ensure maximum

3
access.

- Provide network access to all staff (only who gets internet access). (100%)

- Providing secure access to the network for remote user. (100)

- Undertaking routine preventative measures and implementing, maintaining and

monitoring network security, particularly if the network connects to the internet.
Maintaning Networking to
- Ensuring that storage, archiving, backup and recovery procedures are functioning
correctly. (100%)
Get maximum Acces for All 20%
Users (100%)

- Provide network accounts and passwords as required (100%)

- Maintain logand/or list of required repairs and maintenance (100%)

- Make recommendations about purchase of technology resources (100%)

- Identify and prepare hardware for disposal when appropriate (if any)

APPROVAL & REVIEW 2 REVIEW 1

Mr. T. Sawamura Raden Achsan

21-Jan-20 21-Jan-20
 REV.2/HRT/AG/2018
POSITION DESCRIPTION
Position Title : IT STAFF Date : 21-Jan-20

Department/Section : Finance & Admin Position Level : Officer

Person in charge : Muhammad Ferryana Work Location : Indonesia - Jakarta

Location : Head Office

Reports to : IT Manager

Direct Reports : IT Manager, Director

Size of Role : -

Critical Relationships : Director, All Staffs and external parties (IT Vendors).

- The IT Staff maintains the computer networks of all

Overall Job Purpose
types of organisations, providing technical support
consultations and ensuring the whole company runs
: smoothly.
- IT Staff monitors and maintains the company
computer systems, installs and configures hardware and
software, and solves technical problems.

KEY RESULT AREA

Good Performance
Description
No. Defined Weighting
(MEASUREMENT)
(ACHIEVEMENT)

Software and Application Support (IT Security, Server Maintain, Windows

1
Updating)

- Maintenance Server Computer and ensure Windows Update Run functional. (100%)

- Ensure security firewalls are updated regularly and remain fully functional (Monthly)
- All applications operate
effectively for users and
- Backup Data File and Accounting Server, Appraisal and QMS System (Daily)
enable our customers
(100%)
- Installation and versioning maintenance of Microsoft, Drawing software systems 50%
(Monthly) - Software versions and
licences are current, and
- Support for telephony systems, printers and printing software, mobile applications installed appropriately
(100%) (100%)

- Implement updates, upgrades and patches in a timely manner to limit downtime

(100%)

- Maintain Corporate Emails and Website (100%)

- Setting up user accounts, permissions and passwords.

2 Maintain of IT Hardware and Inventory Records Management

- Supporting on Setting Up and management of equipment such as projectors, digital

cameras, Hard disk, and etc. (Monthly) - Hardware is deployed in a
timely and efficient manner
(100%)
- Inventory records are accurately maintained in (100%): 30%
- Inventory List - Inventory records are
- Active Directory Computers current and accurate
- Help Desk inventory system (100%)

- Fully handling Troubleshoot PC/laptop user problem. (100%)

3 Network and Database Backup Management

- Daily management of network backup system (100%)

- Restoring of files as requested (100%) Network backups are

successful and reliable,
- Undertaking routine preventative measures and implementing, maintaining and with all errors investigated 20%
monitoring network security, particularly if the network connects to the internet. and resolved
(100%)
- Responsible for the provision of infrastructure services including applications,
computer networks (LAN / WAN), security, information technology and
telecommunications. (100%)

- Maintaining the needs of users and monitoring user access and security to the
database/ network storage.

APPROVAL & REVIEW 2 REVIEW 1

Mr. T. Sawamura Muhammad Ferryana

21-Jan-20 21-Jan-20