Chap 003

Chapter 03
Databases and Data Warehouses: Supporting the Analytics-Driven

Organization
Multiple Choice Questions
1. _____ refers to collective information that gives you the ability to make effective,
important, and often strategic business decisions.
A. Query-by-example
B. Business intelligence
C. Information analysis
D. SQL
2. _____ is the science of fact-based decision making.
A. Statistics
B. Synthesis
C. Analytics
D. Deduction
3. _____ is the gathering of input information, processing that information, and

updating existing information to reflect the gathered and processed information.
A. Online analytical processing (OLAP)
B. Business intelligence (BI)
C. File management systems (FMS)
D. Online transaction processing (OLTP)
4. _____ are the technology tools that directly support OLTP.
A. OLAP and Hypercubes
B. Databases and DBMSs
C. EIS and DSS
D. CRM and ERP

5. Databases that support OLTP are most often referred to as ____.
A. OLAP
B. data warehouses
C. relational databases
D. operational databases
6. Which application supports the manipulation of information to support decision

making?
A. OLTP
B. CRM
C. ERP
D. OLAP
7. A senior manager who analyzes internal and external information to analyze

marketing campaigns and their affect on customer buying habits is using which
type of application?
B. Geographic information systems (GIS)
C. Enterprise resource planning (ERP)
D. Decision support systems (DSS)

8. A _____ is a special form of a database that contains information gathered from
operational databases for the purpose of supporting decision-making tasks.
A. data mine
B. data warehouse
C. data dictionary
D. data entry
9. What is the most popular model for creating databases?
A. Hierarchical database model
B. Object-oriented database model
C. Ecological database model
D. Relational database model
10. A _____ is a collection of information that you organize and access according to the
logical structure of that information.
A. database
B. data dictionary
C. data mart
D. data mine
11. Which term refers to a specific piece of information that is stored in a database
file?
A. Relation
B. Category
C. Class
D. Attribute
12. Your student ID is an example of a(n) ____.
A. relation
B. attribute
C. category
D. table
13. Which type of database model organizes and accesses information according to its
logical structure rather than its physical structure?
A. Hierarchical
B. File-based
C. Relational
D. Conventional
14. Which part of a relational database contains the logical structure for the
information?
A. Data dictionary
B. Relation
C. Query
D. SQL
15. A(n) _____ is a field or group of fields that uniquely describes each record.
A. identifying key
B. relational key
C. primary key
D. main key
16. Which type of application requires that you know the physical location of
information before you are able to access it?
A. CRM
B. ERP
C. Spreadsheets
D. Word processor
17. If your phone number was used in a clothing store to uniquely identify you as a
customer, the phone number would be considered a(n) ____.
A. identifying field
B. relational field
C. primary key
D. principle key
18. A(n) _____ key is a primary key of one file that appears in another file.
A. foreign
B. secondary
C. identifying
D. duplicate
19. Which type of constraint ensures the quality of information in a relational

database?
A. Environmental constraint
B. Business constraint
C. Integrity constraint
D. Production constraint
20. A(n) _____ helps you specify the logical organization for a database and access and
use the information within a database.
A. DBMS
B. ERP
C. CRM
D. EIS
21. A database management system contains five important software components.

Which of the following components accepts and processes requests from the other
four database components?
A. DBMS engine
B. Data definition subsystem
C. Data manipulation subsystem
D. Data administration subsystem
22. If you were a programmer and needed to view information as it was stored by the
database, what type of database view would you see?
A. Logical view
B. Physical view
C. Stored view
D. Objective view
23. If you were looking at information in a database and you are able to see only the
information you needed in the format you wanted, what type of database view is
it?
A. Logical view
B. High-level view
C. Subjective view
D. Physical view

Which of the following components allows you to create and maintain the data
dictionary?
A. Application generation subsystem
B. Data manipulation subsystem
C. Data definition subsystem
25. What must you define before adding any information to a relational database?
A. The intended audience
B. The physical hardware structure
C. The administrative rights of users
D. The logical structure of the database

26. Which of the following DBMS components allows you to add, change, and delete
information in a relational database?
A. Data definition subsystem
C. Data administration subsystem
D. Application generation subsystem
27. Which data manipulation tool allows you to see the contents of a database file and
make whatever changes you want?
A. Report Generator
B. View
C. Query-by-example tools
D. SQL
28. Which data manipulation tool allows you to quickly define the formats of needed
business reports from information stored in a database?
A. Query reporting tools
B. SQL reports
C. Report generators
D. Application reports
29. Which data manipulation tool allows you to graphically design the answer to your
business questions?
A. Report generators
B. Application reports
D. Data administration tools
30. If you were able to quickly pull information from student records with course
records to build students' schedules, you would be using a _____ tool.
A. data administration
B. query-by-example
C. data definition
D. data manipulation
31. SQL is:
A. a standardized fourth generation language found in most DBMSs.
B. a storage tool that holds the data and definitions for a database.
C. an administrative tool that allows you to set access rights for database users.
D. a programming language that can be used instead of a DBMS.

32. Which of the following DBMS components allows you to quickly develop computer
routines or tasks that will process your business transactions?
B. Application generation subsystem
D. Data manipulation subsystem
33. Application generation facilities are most often used by what group of employees?
A. Knowledge workers
B. IT specialists
C. Sales representatives
D. Operational managers
34. Which database management subsystem is responsible for backup and recovery,
security management, query optimization, concurrency control, and change
management?
A. Application management
B. Data administration
C. Data management
D. Data optimization
35. A _____ is simply a copy of the information stored on a computer.
A. photocopy
B. replica
C. duplicate
D. backup
36. _____ is the process of reinstalling the backup information in the event the
information was lost.
A. Recovery
B. Recycling
C. Retrieval
D. Reproduction
37. Which data administration facility allows you to control who has access to what
information and what type of access those people have?
A. Security management facilities
B. Query optimization facilities
C. Reorganization facilities
D. Concurrency control facilities

38. _____ facilities find the "shortest route" to the information you want so you don't
have to.
A. Backup and recovery facilities
C. Change management facilities
39. Which of the following data administration facilities continually maintain statistics
concerning how the DBMS engine physically accesses information?
40. _____ ensure the validity of database updates when multiple users attempt to
access and change the same information.

41. A data warehouse is:
A. a large hardware environment that supports multiple platforms.
B. a logical collection of information used to create business intelligence.
C. an operational database system used to manage and analyze transactional data.
D. an accumulation of all operational data stored by large organizations.
42. What does it mean for a data warehouse to be multidimensional?
A. The database stores data, facts, and definitions for all stored information.
B. Data can be linked to other sources of internal and external information.
C. The files stored in a warehouse contain several layers of columns and rows.
D. Customer information can be related to sales, departmental, and organizational

information.
43. A hypercube is:
A. a hyper text link stored in a database.
B. a data definition that is linked to other related, but external, attributes or fields.
C. a database that is built on Internet technology.
D. a multidimensional representation of information.

44. Data warehouses exist to support:
A. MRP.
B. OLAP.
C. OLTP.
D. SQL.
45. What type of software tool is used to query information stored in a data
warehouse?
A. OLTP
B. Data dictionary
C. Data-mining
D. Decision support
46. In a data warehouse, which data-mining tool would you use to quickly build
reports without having to write programming code?
A. Application report generator
B. Artificial intelligence
C. Multidimensional analysis tools
D. Query-and-reporting tools
47. _____ include(s) tools such as neural networks and fuzzy logic to form the basis of
"information discovery."
A. Digital dashboards
B. Multidimensional analysis tools
C. Artificial intelligence
48. If you were viewing information from different perspectives in a multidimensional

analysis, you would be ____.
A. turning the cube
B. creating neural networks
C. creating hyperlinks
D. applying fuzzy logic
49. A(n) _____ displays key information gathered from several sources on a computer
screen in a format tailored to the needs and wants of an individual knowledge
worker.
A. hypercube
B. digital dashboard
C. intelligent agent
D. neural network
50. _____ are the most essential and important quantifiable measures used in analytics
initiatives to monitor success of a business activity.
A. KPIs
B. DPIs
C. QBEs
D. SQLs
51. If you were to perform a regression analysis, what type of data warehouse tool
would it be?
A. Statistical
B. Multidimensional analysis
C. Production analysis
D. Hypercube
52. What is the difference between multidimensional analysis and statistical analysis?
A. Multidimensional analysis is a higher level of mathematical analysis than normal

statistical analysis.
B. Multidimensional analysis uses a form of fuzzy logic whereas statistical analysis is

objective.
C. Statistical analysis requires a step-by-step approach to data analysis whereas

multidimensional analysis does not.
D. Statistical analysis is a mathematical approach to understanding information

whereas multidimensional analysis is a way of viewing information from
different perspectives.
53. _____ is a subset of a data warehouse in which only a focused portion of the data
warehouse information is kept.
A. Data mart
B. Data mine
C. Data dictionary
D. Database
54. If you were working for a large pharmaceutical company and building a sales
report on the current prescription writing habits of doctors, what type of
information repository would you be most likely working with?
A. Data mine
B. Data dictionary
C. Data shop
D. Data mart
55. If you were comparing information from various divisions of an organization such
as sales, marketing, and production, what type of information repository would
you be most likely working with?
A. Data cuboid
B. Data warehouse
C. Hypercube database
D. Data mining
56. _____ is responsible for overseeing every aspect of an organization's information
resource.
A. CTO
B. CPO
C. CIO
D. CSO
57. Who, among the following, is responsible for overseeing the underlying IT
infrastructure within an organization?
A. CTO
B. CSO
C. CIO
D. CPO
58. _____ is responsible for the development and use of firewalls, intranets, extranets,
and anti-virus software.
A. CIO
B. CPO
C. CSO
D. CTO
59. Who, among the following, is responsible for ensuring that information is used in
an ethical way?
A. CIO
B. CPO
C. CTO
D. CSO
60. Which of the following functions plans for, oversees the development of, and
monitors the information resource of an organization?
A. Data administration
B. Strategic management
C. Data manipulation
D. Operational planning
61. Which organizational function is responsible for the more technical and
operational aspects of managing information repositories?
A. Strategic management
B. Database administration
C. Information resource planning
62. Which of the following is true of data administration and database administration?
A. Data administration focuses on the development of the data dictionary whereas

database administration focuses on the raw data.
B. Data administration focuses on OLTP whereas database administration focuses

on OLAP.
C. Data administration and database administration are terms that can be used
interchangeably.
D. Data administration focuses on strategic management whereas database

administration focuses on operational issues.
63. What term is used to describe the use and distribution of information regardless of
title or department?
A. Open source information
B. Info mining
C. Information sharing
D. Info distribution
64. If the file containing your student information appears in two different places with
two different birth dates, your data would not be considered ____.
A. legitimate
B. valid
C. clean
D. acceptable
True / False Questions
65. Business intelligence is a component of the overall framework or field of analytics.
True False
66. Databases and DBMSs are the technology tools that directly support OLAP.
True False
67. When you build a data warehouse and use data-mining tools to manipulate the
data warehouse's information, you are actively engaging in analytics.
True False
68. The most popular database model is the hierarchical database model.
True False
69. A relational database model uses a series of physically related two-dimensional

tables or files to store information in the form of a database.
True False
70. When you create a database, you first create its data dictionary.
True False
71. A foreign key is also a primary key.
True False
72. A primary key from one file and a foreign key from another file are used to create
a relationship between two files in a relational database.
True False
73. You can create logical ties among various files only in the absence of foreign keys.
True False
74. If a salesperson attempts to order merchandise for a customer who should but
does not exist in the customer database, the database will typically generate an
error message. This message indicates that an integrity constraint has been
violated.
True False
75. The physical view of information focuses on how you as a knowledge worker need
to arrange and access information to meet your particular business needs.
True False
76. There is only one logical view of information but there may be numerous
knowledge workers who have different physical views of the information in a
database.
True False
77. The DBMS engine can process virtually any logical information view or request into
its physical equivalent.
True False
78. When you create a database, you must first use the data definition subsystem to
create the data dictionary and define the structure of the files.
True False
79. A report generator allows you to see the contents of a database file, make
whatever changes you want, perform simple sorting, and query to find the location
of specific information.
True False
80. QBEs rely heavily on the physical relationships within a database to find
information.
True False
81. Unlike SQL, QBE allows you to query by pointing, clicking, and dragging.
True False
82. Application generation facilities are most often used by operations personnel.
True False
83. Recovery is the process of reinstalling the backup information in the event the
True False
84. Data warehouses always use two-dimensional tables to store data.
True False
85. Data warehouses do not support transaction processing.
True False
86. Orco Corp. would like to determine advertising strategies for customers who buy
high-priced products. It would use OLTP on its data warehouse to accomplish this
task.
True False
87. Query-and-reporting tools are similar to QBE tools, SQL, and report generators in
the typical database environment.
True False
88. Multidimensional analysis (MDA) tools are slice-and-dice techniques that allow you
to view multidimensional information from different perspectives.
True False
89. The digital dashboard is designed uniquely for each individual user.
True False
90. Data marts focus on the entire organization, while data warehouses focus on
specific needs.
True False
91. The CSO is responsible for ensuring that only the right people have access to
certain types of information such as financial records, payroll, and health care.
True False
92. Data administration is the function in an organization that is responsible for the
more technical and operational aspects of managing the information contained in
organizational information repositories.
True False
93. In large organizations, both data administration and database administration are
usually handled by steering committees rather than by a single individual.
True False
94. Information sharing in your organization means that anyone can access and use
whatever information he or she needs.
True False
Fill in the Blank Questions
95. _____ is the collective information about your customers, your competitors, your
business partners, your competitive environment, and your own internal
operations.
________________________________________
96. _____ focuses on the integrated use of technology tools and statistical techniques
to create real-time, high-quality, fact based business intelligence in support of
decision making.
________________________________________
updating existing information to reflect the gathered and processed information.
________________________________________
98. _____ are databases that support online transaction processing.
________________________________________
99. _____ is the manipulation of information to support decision making.
________________________________________
100.A(n) _____ is a collection of information that you organize and access according to
the logical structure of that information.
________________________________________
101.A relational database consists of _____ and the _____ structure of that information.
________________________________________
102.A(n) _____ contains the logical structure for the information contained within a
database.
________________________________________
103.A(n) _____ is a field that uniquely describes each record in a relational database.
________________________________________
104.A(n) _____ is a primary key from one table placed within a second table to establish
a relationship between the two tables.
________________________________________
105._____ are rules that help ensure the quality of the information in a database file.
________________________________________
106.A(n) _____ allows you to specify the logical organization for a database and access
and use the information within a database.
________________________________________
107.The DBMS _____ accepts logical requests from the various other DBMS subsystems,
converts them into their physical equivalent, and actually accesses the database
and data dictionary as they exist on a storage device.
________________________________________
108.A(n) _____ represents how data is physically arranged, stored, and accessed on
some type of storage device.
________________________________________
109.A(n) _____ represents how users see information to meet their particular business
needs.
________________________________________
110.The _____ subsystem of a DBMS helps you create and maintain the data dictionary
and define the structure of the files in a database.
________________________________________
111. Query-by-example tools rely heavily upon the _____ within a database to find
information.
________________________________________
112._____ is a standardized fourth-generation query language found in most DBMSs.
________________________________________
113._____ and _____ both extract data meeting specific criteria from a database, but
have different user interfaces.
________________________________________
114._____ ensure the validity of database updates when multiple users attempt to
________________________________________
115.A(n) _____ is a logical collection of information gathered from many different

operational databases used to create business intelligence that supports business
analysis activities and decision-making tasks.
________________________________________
116._____ are the software tools you use to query information in a data warehouse.
________________________________________
117.A(n) _____ displays key information gathered from several sources on a computer
screen in a format tailored to the needs and wants of an individual knowledge
worker.
________________________________________
118.A(n) _____ is a subset of a data warehouse in which only a focused portion of the
data warehouse information is kept.
________________________________________
119._____ is the function in an organization that plans for, oversees the development
of, and monitors the information resource.
________________________________________
120._____ in your organization means that anyone, regardless of title or department,

can access and use whatever information he or she needs.
________________________________________
Chapter 03 Databases and Data Warehouses: Supporting the Analytics-
Driven Organization Answer Key
Multiple Choice Questions
1. _____ refers to collective information that gives you the ability to make effective,
important, and often strategic business decisions.
A. Query-by-example
B. Business intelligence
C. Information analysis
D. SQL
Business intelligence (BI) refers to collective information about your customers,

your competitors, your business partners, your competitive environment, your
own internal operations that gives you the ability to make effective, important,
and often strategic business decisions.
AACSB: Technology
Blooms: Remember
Learning Objective: 03-01 List and describe the key characteristics of a relational database.
Level of Difficulty: 1 Easy
Topic: Introduction
2. _____ is the science of fact-based decision making.
A. Statistics
B. Synthesis
C. Analytics
D. Deduction
Analytics is the science of fact-based decision making. Analytics is a growing

field of study, research, and career opportunities that focuses on the integrated
use of technology tools and statistical techniques to create real-time, high-
quality, fact based business intelligence in support of decision making.
AACSB: Technology
Blooms: Remember
Topic: Introduction
updating existing information to reflect the gathered and processed
information.
B. Business intelligence (BI)
C. File management systems (FMS)
D. Online transaction processing (OLTP)
Online transaction processing (OLTP) is the gathering of input information,

processing that information, and updating existing information to reflect the
gathered and processed information.
AACSB: Technology
Blooms: Remember
Topic: Introduction
4. _____ are the technology tools that directly support OLTP.
A. OLAP and Hypercubes
B. Databases and DBMSs
C. EIS and DSS
D. CRM and ERP
Databases and DBMSs are the technology tools that directly support OLTP.
AACSB: Technology
Blooms: Remember
Topic: Introduction
5. Databases that support OLTP are most often referred to as ____.
A. OLAP
B. data warehouses
C. relational databases
D. operational databases
Databases that support OLTP are most often referred to as operational

databases. Inside these operational databases is valuable information that forms
the basis for business intelligence.
AACSB: Technology
Blooms: Remember
Topic: Introduction
6. Which application supports the manipulation of information to support decision

making?
A. OLTP
B. CRM
C. ERP
D. OLAP
Online analytical processing (OLAP) is the manipulation of information to

support decision making.
AACSB: Technology
Blooms: Remember
Topic: Introduction
7. A senior manager who analyzes internal and external information to analyze
marketing campaigns and their affect on customer buying habits is using which
type of application?
B. Geographic information systems (GIS)
C. Enterprise resource planning (ERP)
D. Decision support systems (DSS)

AACSB: Reflective Thinking

AACSB: Technology
Blooms: Apply
Level of Difficulty: 2 Medium
Topic: Introduction
8. A _____ is a special form of a database that contains information gathered from
operational databases for the purpose of supporting decision-making tasks.
A. data mine
B. data warehouse
C. data dictionary
D. data entry
A data warehouse is, in fact, a special form of a database that contains

information gathered from operational databases for the purpose of supporting
decision-making tasks.
AACSB: Technology
Blooms: Remember
Topic: Introduction
9. What is the most popular model for creating databases?
A. Hierarchical database model
B. Object-oriented database model
C. Ecological database model
D. Relational database model
The relational database model is the most popular model for creating
databases.
AACSB: Technology
Blooms: Remember
Topic: The Relational Database Model
10. A _____ is a collection of information that you organize and access according to
the logical structure of that information.
A. database
B. data dictionary
C. data mart
D. data mine
Any database is a collection of information that you organize and access

according to the logical structure of that information.
AACSB: Technology
Blooms: Remember
11. Which term refers to a specific piece of information that is stored in a database
file?
A. Relation
B. Category
C. Class
D. Attribute
Within each file, you can see specific pieces of information called attributes.
AACSB: Technology
Blooms: Remember
12. Your student ID is an example of a(n) ____.
A. relation
B. attribute
C. category
D. table
Within each file, you can see specific pieces of information called attributes. For
example, the Order file contains Order Number, Order Date, Customer Number,
Delivery Address, Concrete Type, Amount (this is given in cubic yards), Truck
Number, and Driver ID.

AACSB: Technology
Blooms: Apply
Level of Difficulty: 3 Hard
13. Which type of database model organizes and accesses information according to
its logical structure rather than its physical structure?
A. Hierarchical
B. File-based
C. Relational
D. Conventional
Using the relational database model, you organize and access information
according to its logical structure, not its physical position.
AACSB: Technology
Blooms: Remember
14. Which part of a relational database contains the logical structure for the
information?
A. Data dictionary
B. Relation
C. Query
D. SQL
In the relational database model, a data dictionary contains the logical structure
for the information in a database. When you create a database, you first create
its data dictionary.
AACSB: Technology
Blooms: Remember
15. A(n) _____ is a field or group of fields that uniquely describes each record.
A. identifying key
B. relational key
C. primary key
D. main key
A primary key is a field (or group of fields in some cases) that uniquely describes
each record.
AACSB: Technology
Blooms: Remember
16. Which type of application requires that you know the physical location of
information before you are able to access it?
A. CRM
B. ERP
C. Spreadsheets
D. Word processor
Using a spreadsheet, it would be almost impossible to ensure that each field in a

given column is unique. This reinforces the notion that, while spreadsheets work
with information according to physical location, databases work with
information logically.
AACSB: Technology
Blooms: Understand
17. If your phone number was used in a clothing store to uniquely identify you as a
customer, the phone number would be considered a(n) ____.
A. identifying field
B. relational field
C. primary key
D. principle key
each record.

AACSB: Technology
Blooms: Apply
18. A(n) _____ key is a primary key of one file that appears in another file.
A. foreign
B. secondary
C. identifying
D. duplicate
A foreign key is a primary key of one file that appears in another file.
AACSB: Technology
Blooms: Remember
19. Which type of constraint ensures the quality of information in a relational
database?
A. Environmental constraint
B. Business constraint
C. Integrity constraint
D. Production constraint
By defining the logical structure of information in a relational database, you're

also developing integrity constraints—rules that help ensure the quality of the
information.
AACSB: Technology
Blooms: Remember
20. A(n) _____ helps you specify the logical organization for a database and access
and use the information within a database.
A. DBMS
B. ERP
C. CRM
D. EIS
A database management system (DBMS) helps you specify the logical

organization for a database and access and use the information within a
database.
AACSB: Technology
Blooms: Remember
Learning Objective: 03-02 Define the five software components of a database management system.
Topic: Database Management System Tools
Which of the following components accepts and processes requests from the
other four database components?
A. DBMS engine
B. Data definition subsystem
C. Data manipulation subsystem
The DBMS engine accepts logical requests from the various other DBMS
subsystems, converts them into their physical equivalent, and actually accesses
the database and data dictionary as they exist on a storage device.
AACSB: Technology
Blooms: Remember
22. If you were a programmer and needed to view information as it was stored by
the database, what type of database view would you see?
A. Logical view
B. Physical view
C. Stored view
D. Objective view
The physical view of information deals with how information is physically

arranged, stored, and accessed on some type of storage device such as a hard
disk.
AACSB: Technology
Blooms: Understand
23. If you were looking at information in a database and you are able to see only
the information you needed in the format you wanted, what type of database
view is it?
A. Logical view
B. High-level view
C. Subjective view
D. Physical view
The logical view of information, on the other hand, focuses on how you as a
knowledge worker need to arrange and access information to meet your
particular business needs.
AACSB: Technology
Blooms: Understand
Which of the following components allows you to create and maintain the data
dictionary?
A. Application generation subsystem
C. Data definition subsystem
The data definition subsystem of a DBMS helps you create and maintain the
data dictionary and define the structure of the files in a database.
AACSB: Technology
Blooms: Understand
25. What must you define before adding any information to a relational database?
A. The intended audience
B. The physical hardware structure
C. The administrative rights of users
D. The logical structure of the database
When you create a workbook, you can immediately begin typing in information
and creating formulas and functions. You can't do that with a database. You
must define its logical structure before you can begin typing in any information.
AACSB: Technology
Blooms: Understand
26. Which of the following DBMS components allows you to add, change, and
delete information in a relational database?
D. Application generation subsystem
The data manipulation subsystem of a DBMS helps you add, change, and delete
information in a database and query it for valuable information.
AACSB: Technology
Blooms: Remember
27. Which data manipulation tool allows you to see the contents of a database file
and make whatever changes you want?
A. Report Generator
B. View
D. SQL
The data manipulation subsystem of a DBMS helps you add, change, and delete
information in a database and query it for valuable information.
AACSB: Technology
Blooms: Remember
28. Which data manipulation tool allows you to quickly define the formats of
needed business reports from information stored in a database?
A. Query reporting tools
B. SQL reports
C. Report generators
D. Application reports
Report generators help you quickly define formats of reports and what
information you want to see in a report.
AACSB: Technology
Blooms: Remember
29. Which data manipulation tool allows you to graphically design the answer to
your business questions?
A. Report generators
B. Application reports
D. Data administration tools
Query-by-example (QBE) tools help you graphically design the answer to a

question.
AACSB: Technology
Blooms: Remember
30. If you were able to quickly pull information from student records with course
records to build students' schedules, you would be using a _____ tool.
A. data administration
B. query-by-example
C. data definition
D. data manipulation
Query-by-example (QBE) tools help you graphically design the answer to a

question.

AACSB: Technology
Blooms: Apply
31. SQL is:
A. a standardized fourth generation language found in most DBMSs.
B. a storage tool that holds the data and definitions for a database.
C. an administrative tool that allows you to set access rights for database users.
D. a programming language that can be used instead of a DBMS.
Structured query language (SQL) is a standardized fourth-generation query

language found in most DBMSs. SQL performs the same function as QBE,
except that you perform the query by creating a statement instead of pointing,
clicking, and dragging.
AACSB: Technology
Blooms: Understand
32. Which of the following DBMS components allows you to quickly develop
computer routines or tasks that will process your business transactions?
B. Application generation subsystem
D. Data manipulation subsystem
The application generation subsystem of a DBMS contains facilities to help you

develop transaction-intensive applications.
AACSB: Technology
Blooms: Understand
33. Application generation facilities are most often used by what group of
employees?
A. Knowledge workers
B. IT specialists
C. Sales representatives
D. Operational managers
As with SQL, application generation facilities are most often used by IT

specialists. As a knowledge worker, it is recommended that they leave
application generation to IT specialists as much as they can.
AACSB: Technology
Blooms: Remember
34. Which database management subsystem is responsible for backup and
recovery, security management, query optimization, concurrency control, and
change management?
A. Application management
B. Data administration
C. Data management
D. Data optimization
The data administration subsystem of a DBMS helps you manage the overall
database environment by providing facilities for backup and recovery, security
management, query optimization, concurrency control, and change
management.
AACSB: Technology
Blooms: Remember
35. A _____ is simply a copy of the information stored on a computer.
A. photocopy
B. replica
C. duplicate
D. backup
A backup is simply a copy of the information stored on a computer.
AACSB: Technology
Blooms: Remember
36. _____ is the process of reinstalling the backup information in the event the
A. Recovery
B. Recycling
C. Retrieval
D. Reproduction
Recovery is the process of reinstalling the backup information in the event the
AACSB: Technology
Blooms: Remember
37. Which data administration facility allows you to control who has access to what
information and what type of access those people have?
Security management facilities—allow you to control who has access to what

information and what type of access those people have. Always remember
CRUD—Create, Read, Update, and Delete. Identifying who can perform those
functions on various database information is vitally important.
AACSB: Technology
Blooms: Remember
38. _____ facilities find the "shortest route" to the information you want so you don't
have to.
Query optimization facilities—often take queries from users (in the form of SQL
statements of QBEs) and restructure them to minimize response times. Basically,
these facilities find the "shortest route" to the information you want so you don't
have to.
AACSB: Technology
Blooms: Remember
39. Which of the following data administration facilities continually maintain
statistics concerning how the DBMS engine physically accesses information?
Reorganization facilities—continually maintain statistics concerning how the

DBMS engine physically accesses information and reorganizes how information
is physically stored. For example, if you frequently access a file by a specific
order, the reorganization facilities may maintain the file in that presorted order
by creating an index that maintains the sorted order in that file.
AACSB: Technology
Blooms: Remember
Concurrency control facilities—ensure the validity of database updates when

multiple users attempt to access and change the same information.
AACSB: Technology
Blooms: Remember
41. A data warehouse is:
A. a large hardware environment that supports multiple platforms.
B. a logical collection of information used to create business intelligence.
C. an operational database system used to manage and analyze transactional

data.
D. an accumulation of all operational data stored by large organizations.
A data warehouse is a logical collection of information—gathered from many

different operational databases—used to create business intelligence that
supports business analysis activities and decision-making tasks.
AACSB: Technology
Blooms: Understand
Learning Objective: 03-03 List and describe the key characteristics of a data warehouse.
Topic: Data Warehouses and Data Mining
42. What does it mean for a data warehouse to be multidimensional?
A. The database stores data, facts, and definitions for all stored information.
B. Data can be linked to other sources of internal and external information.
C. The files stored in a warehouse contain several layers of columns and rows.
D. Customer information can be related to sales, departmental, and

organizational information.
Most data warehouses are multidimensional, meaning that they contain layers
of columns and rows. For this reason, most data warehouses are really
multidimensional databases.
AACSB: Technology
Blooms: Understand
43. A hypercube is:
A. a hyper text link stored in a database.
B. a data definition that is linked to other related, but external, attributes or

fields.
C. a database that is built on Internet technology.
D. a multidimensional representation of information.
The layers in a data warehouse represent information according to different

dimensions. This multidimensional representation of information is referred to as
a hypercube.
AACSB: Technology
Blooms: Understand
44. Data warehouses exist to support:
A. MRP.
B. OLAP.
C. OLTP.
D. SQL.
In an organization, most databases are transaction-oriented. That is, most

databases support online transaction processing (OLTP) and, therefore, are
operational databases. Data warehouses are not transaction-oriented: They exist
to support decision-making tasks in your organization. Therefore, data
warehouses support only online analytical processing (OLAP).
AACSB: Technology
Blooms: Understand
45. What type of software tool is used to query information stored in a data
warehouse?
A. OLTP
B. Data dictionary
C. Data-mining
D. Decision support
Data-mining tools are the software tools you use to query information in a data
warehouse. These data-mining tools support the concept of OLAP—the
manipulation of information to support decision-making tasks.
AACSB: Technology
Blooms: Remember
Learning Objective: 03-04 Define the five major types of data-mining tools in a data warehouse environment.
46. In a data warehouse, which data-mining tool would you use to quickly build
reports without having to write programming code?
A. Application report generator
B. Artificial intelligence
C. Multidimensional analysis tools
Query-and-reporting tools are similar to QBE tools, SQL, and report generators
in the typical database environment. In fact, most data warehousing
environments support simple and easy-to-use data manipulation subsystem
tools such as QBE, SQL, and report generators. Most often, data warehouse
users use these types of tools to generate simple queries and reports.
AACSB: Technology
Blooms: Remember
47. _____ include(s) tools such as neural networks and fuzzy logic to form the basis
of "information discovery."
A. Digital dashboards
B. Multidimensional analysis tools
C. Artificial intelligence
Artificial intelligence includes tools such as neural networks and fuzzy logic to
form the basis of "information discovery" and build business intelligence in
OLAP.
AACSB: Technology
Blooms: Remember
48. If you were viewing information from different perspectives in a
multidimensional analysis, you would be ____.
A. turning the cube
B. creating neural networks
C. creating hyperlinks
D. applying fuzzy logic
For example, if you were using spreadsheet software to literally slice and dice
the provided information, within the context of a data warehouse, we refer to
this process as "turning the cube." That is, you're essentially turning the cube to
view information from different perspectives.
AACSB: Technology
Blooms: Understand
49. A(n) _____ displays key information gathered from several sources on a
computer screen in a format tailored to the needs and wants of an individual
knowledge worker.
A. hypercube
B. digital dashboard
C. intelligent agent
D. neural network
A digital dashboard displays key information gathered from several sources on a

knowledge worker.
AACSB: Technology
Blooms: Remember
50. _____ are the most essential and important quantifiable measures used in
analytics initiatives to monitor success of a business activity.
A. KPIs
B. DPIs
C. QBEs
D. SQLs
The key items of information are called key performance indicators (KPIs), the
most essential and important quantifiable measures used in analytics initiatives
to monitor success of a business activity.
AACSB: Technology
Blooms: Remember
51. If you were to perform a regression analysis, what type of data warehouse tool
would it be?
A. Statistical
B. Multidimensional analysis
C. Production analysis
D. Hypercube
Statistical tools help you apply various mathematical models to the information
stored in a data warehouse to discover new information. For example, you can
perform a time-series analysis to project future trends. You can also perform a
regression analysis to determine the effect of one variable on another.
AACSB: Technology
Blooms: Understand
52. What is the difference between multidimensional analysis and statistical
analysis?
A. Multidimensional analysis is a higher level of mathematical analysis than

normal statistical analysis.
B. Multidimensional analysis uses a form of fuzzy logic whereas statistical

analysis is objective.
C. Statistical analysis requires a step-by-step approach to data analysis whereas

multidimensional analysis does not.
D. Statistical analysis is a mathematical approach to understanding information

whereas multidimensional analysis is a way of viewing information from
different perspectives.
Statistical tools help you apply various mathematical models to the information
stored in a data warehouse to discover new information. For example, you can
perform a time-series analysis to project future trends. You can also perform a
regression analysis to determine the effect of one variable on another.

AACSB: Technology
Blooms: Create
53. _____ is a subset of a data warehouse in which only a focused portion of the
A. Data mart
B. Data mine
C. Data dictionary
D. Database
A data mart is a subset of a data warehouse in which only a focused portion of

the data warehouse information is kept.
AACSB: Technology
Blooms: Remember
54. If you were working for a large pharmaceutical company and building a sales
report on the current prescription writing habits of doctors, what type of
information repository would you be most likely working with?
A. Data mine
B. Data dictionary
C. Data shop
D. Data mart


AACSB: Technology
Blooms: Apply
55. If you were comparing information from various divisions of an organization
such as sales, marketing, and production, what type of information repository
would you be most likely working with?
A. Data cuboid
B. Data warehouse
C. Hypercube database
D. Data mining
Data warehouses are often perceived as organization wide, containing

summaries of all the information that an organization tracks. However, some
people need access to only a portion of that data warehouse information as
opposed to all of it. In this case, an organization can create one or more data
marts. A data mart is a subset of a data warehouse in which only a focused
portion of the data warehouse information is kept.

AACSB: Technology
Blooms: Apply
56. _____ is responsible for overseeing every aspect of an organization's information
resource.
A. CTO
B. CPO
C. CIO
D. CSO
CIO (chief information officer) is responsible for overseeing every aspect of an

organization's information resource.
AACSB: Technology
Blooms: Remember
Learning Objective: 03-05 List key considerations in information ownership in an organization.
Topic: Information Ownership
57. Who, among the following, is responsible for overseeing the underlying IT
infrastructure within an organization?
A. CTO
B. CSO
C. CIO
D. CPO
CTO (chief technology officer) is responsible for overseeing both the underlying
IT infrastructure within an organization and the user-facing technologies (such
as CRM systems).
AACSB: Technology
Blooms: Remember
58. _____ is responsible for the development and use of firewalls, intranets,
extranets, and anti-virus software.
A. CIO
B. CPO
C. CSO
D. CTO
CSO (chief security officer) is responsible for the technical aspects of ensuring
the security of information such as the development and use of firewalls,
intranets, extranets, and anti-virus software.
AACSB: Technology
Blooms: Remember
59. Who, among the following, is responsible for ensuring that information is used
in an ethical way?
A. CIO
B. CPO
C. CTO
D. CSO
CPO (chief privacy officer) is responsible for ensuring that information is used in
an ethical way and that only the right people have access to certain types of
information such as financial records, payroll, and health care.
AACSB: Technology
Blooms: Remember
60. Which of the following functions plans for, oversees the development of, and
monitors the information resource of an organization?
A. Data administration
B. Strategic management
C. Data manipulation
Data administration is the function in an organization that plans for, oversees

the development of, and monitors the information resource. This function must
be completely in tune with the strategic direction of the organization to assure
that all information requirements can be and are being met.
AACSB: Technology
Blooms: Remember
61. Which organizational function is responsible for the more technical and
operational aspects of managing information repositories?
A. Strategic management
B. Database administration
C. Information resource planning
Database administration is the function in an organization that is responsible for

the more technical and operational aspects of managing the information
contained in organizational information repositories (databases, data
warehouses, and data marts).
AACSB: Technology
Blooms: Remember
62. Which of the following is true of data administration and database
administration?
A. Data administration focuses on the development of the data dictionary

whereas database administration focuses on the raw data.
B. Data administration focuses on OLTP whereas database administration

focuses on OLAP.
C. Data administration and database administration are terms that can be used
interchangeably.
D. Data administration focuses on strategic management whereas database

administration focuses on operational issues.

the development of, and monitors the information resource. This function must
be completely in tune with the strategic direction of the organization to assure
that all information requirements can be and are being met. Database
administration is the function in an organization that is responsible for the more
technical and operational aspects of managing the information contained in
organizational information repositories (databases, data warehouses, and data
marts).
AACSB: Technology
Blooms: Understand
63. What term is used to describe the use and distribution of information regardless
of title or department?
A. Open source information
B. Info mining
C. Information sharing
D. Info distribution
Information sharing in your organization means that anyone, regardless of title

or department, can access and use whatever information he or she needs.
AACSB: Technology
Blooms: Remember
64. If the file containing your student information appears in two different places
with two different birth dates, your data would not be considered ____.
A. legitimate
B. valid
C. clean
D. acceptable
This is an example of "unclean" information. (Your name appears twice in a

database, once with your middle initial and once without it. Or your name may
appear twice in a database with two different spellings of your last name.)

AACSB: Technology
Blooms: Apply
True / False Questions

65. Business intelligence is a component of the overall framework or field of
analytics.
TRUE
Business intelligence is a resource/component of the overall framework or field

of analytics.
AACSB: Technology
Blooms: Remember
Topic: Introduction
66. Databases and DBMSs are the technology tools that directly support OLAP.
FALSE
Databases and DBMSs are the technology tools that directly support OLTP.
AACSB: Technology
Blooms: Remember
Topic: Introduction
67. When you build a data warehouse and use data-mining tools to manipulate the
TRUE
When you build a data warehouse and use data-mining tools to manipulate the
AACSB: Technology
Blooms: Understand
Topic: Introduction
68. The most popular database model is the hierarchical database model.
FALSE
The most popular database model is the relational database model.
AACSB: Technology
Blooms: Remember
69. A relational database model uses a series of physically related two-dimensional
tables or files to store information in the form of a database.
FALSE
It uses a series of logically related two-dimensional tables or files to store

information in the form of a database.
AACSB: Technology
Blooms: Remember
70. When you create a database, you first create its data dictionary.
TRUE
In the relational database model, a data dictionary contains the logical structure
for the information in a database. When you create a database, you first create
its data dictionary. The data dictionary contains important information (or logical
properties) about your information.
AACSB: Technology
Blooms: Remember
71. A foreign key is also a primary key.
TRUE
AACSB: Technology
Blooms: Remember
72. A primary key from one file and a foreign key from another file are used to
create a relationship between two files in a relational database.
TRUE
A foreign key is a primary key of one file that appears in another file. Foreign
keys are essential in the relational database model. Without them, you have no
way of creating logical ties among the various files. We use these relationships
extensively to create business intelligence because they enable us to track the
logical relationships within many types of information.
AACSB: Technology
Blooms: Understand
73. You can create logical ties among various files only in the absence of foreign
keys.
FALSE
Without foreign keys, you have no way of creating logical ties among the
various files.
AACSB: Technology
Blooms: Understand
74. If a salesperson attempts to order merchandise for a customer who should but
does not exist in the customer database, the database will typically generate an
error message. This message indicates that an integrity constraint has been
violated.
TRUE
By defining the logical structure of information in a relational database, you're

also developing integrity constraints—rules that help ensure the quality of the
information.

AACSB: Technology
Blooms: Apply
75. The physical view of information focuses on how you as a knowledge worker
need to arrange and access information to meet your particular business needs.
FALSE

disk. The logical view of information, on the other hand, focuses on how you as
a knowledge worker need to arrange and access information to meet your
particular business needs.
AACSB: Technology
Blooms: Understand
76. There is only one logical view of information but there may be numerous
knowledge workers who have different physical views of the information in a
database.
FALSE
There is only one physical view of information but there may be numerous
knowledge workers who have different logical views of the information in a
database.
AACSB: Technology
Blooms: Understand
77. The DBMS engine can process virtually any logical information view or request
into its physical equivalent.
TRUE
The DBMS engine can process virtually any logical information view or request
into its physical equivalent.
AACSB: Technology
Blooms: Remember
78. When you create a database, you must first use the data definition subsystem to
TRUE
When you create a database, you must first use the data definition subsystem to
AACSB: Technology
Blooms: Remember
79. A report generator allows you to see the contents of a database file, make
whatever changes you want, perform simple sorting, and query to find the
location of specific information.
FALSE
A view allows you to see the contents of a database file, make whatever changes
you want, perform simple sorting, and query to find the location of specific
information.
AACSB: Technology
Blooms: Remember
80. QBEs rely heavily on the physical relationships within a database to find
information.
FALSE
QBEs rely heavily on the logical relationships within a database to find

information.
AACSB: Technology
Blooms: Remember
81. Unlike SQL, QBE allows you to query by pointing, clicking, and dragging.
TRUE
SQL performs the same function as QBE, except that you perform the query by
creating a statement instead of pointing, clicking, and dragging.
AACSB: Technology
Blooms: Understand
82. Application generation facilities are most often used by operations personnel.
FALSE
Application generation facilities are most often used by IT specialists.
AACSB: Technology
Blooms: Remember
83. Recovery is the process of reinstalling the backup information in the event the
TRUE
Recovery is the process of reinstalling the backup information in the event the
AACSB: Technology
Blooms: Remember
84. Data warehouses always use two-dimensional tables to store data.
FALSE
In the relational database model, information is represented in a series of two-

dimensional files or tables. Not so in a data warehouse—most data warehouses
are multidimensional, meaning that they contain layers of columns and rows.
For this reason, most data warehouses are really multidimensional databases.
AACSB: Technology
Blooms: Remember
85. Data warehouses do not support transaction processing.
TRUE

AACSB: Technology
Blooms: Remember
86. Orco Corp. would like to determine advertising strategies for customers who
buy high-priced products. It would use OLTP on its data warehouse to
accomplish this task.
FALSE


AACSB: Technology
Blooms: Apply
87. Query-and-reporting tools are similar to QBE tools, SQL, and report generators
in the typical database environment.
TRUE
Query-and-reporting tools are similar to QBE tools, SQL, and report generators
in the typical database environment. In fact, most data warehousing
environments support simple and easy-to-use data manipulation subsystem
tools such as QBE, SQL, and report generators. Most often, data warehouse
users use these types of tools to generate simple queries and reports.
AACSB: Technology
Blooms: Remember
88. Multidimensional analysis (MDA) tools are slice-and-dice techniques that allow
you to view multidimensional information from different perspectives.
TRUE
Multidimensional analysis (MDA) tools are slice-and-dice techniques that allow

you to view multidimensional information from different perspectives.
AACSB: Technology
Blooms: Remember
89. The digital dashboard is designed uniquely for each individual user.
TRUE
KPIs can obviously be different for different people in the same organization
and the digital dashboard is designed uniquely for each individual user.
AACSB: Technology
Blooms: Remember
90. Data marts focus on the entire organization, while data warehouses focus on
specific needs.
FALSE
Data warehouses are often perceived as organization wide, containing

summaries of all the information that an organization tracks. A data mart is a
subset of a data warehouse in which only a focused portion of the data
warehouse information is kept.
AACSB: Technology
Blooms: Understand
91. The CSO is responsible for ensuring that only the right people have access to
certain types of information such as financial records, payroll, and health care.
FALSE
The CPO (chief privacy officer) is responsible for ensuring that information is
used in an ethical way and that only the right people have access to certain
types of information such as financial records, payroll, and health care.
AACSB: Technology
Blooms: Remember
92. Data administration is the function in an organization that is responsible for the
more technical and operational aspects of managing the information contained
in organizational information repositories.
FALSE
Database administration is the function in an organization that is responsible for

the more technical and operational aspects of managing the information
contained in organizational information repositories (databases, data
warehouses, and data marts).
AACSB: Technology
Blooms: Remember
93. In large organizations, both data administration and database administration are
usually handled by steering committees rather than by a single individual.
TRUE
In large organizations, both of these administrative functions are usually

handled by steering committees rather than by a single individual. These
steering committees are responsible for their respective functions and for
reporting to the CIO.
AACSB: Technology
Blooms: Remember
94. Information sharing in your organization means that anyone can access and use
whatever information he or she needs.
TRUE
Information sharing in your organization means that anyone, regardless of title

or department, can access and use whatever information he or she needs.
AACSB: Technology
Blooms: Remember
Fill in the Blank Questions
95. _____ is the collective information about your customers, your competitors, your
business partners, your competitive environment, and your own internal
operations.
Business intelligence
Business intelligence (BI) is the collective information—about your customers,

your competitors, your business partners, your competitive environment, your
own internal operations—that gives you the ability to make effective, important,
and often strategic business decisions.
AACSB: Technology
Blooms: Remember
Topic: Introduction
96. _____ focuses on the integrated use of technology tools and statistical
techniques to create real-time, high-quality, fact based business intelligence in
support of decision making.
Analytics
Analytics is the science of fact-based decision making. Analytics is a growing

field of study, research, and career opportunities that focuses on the integrated
use of technology tools and statistical techniques to create real-time, high-
quality, fact based business intelligence in support of decision making.
AACSB: Technology
Blooms: Remember
Topic: Introduction
updating existing information to reflect the gathered and processed
information.
Online transaction processing (OLTP)
Online transaction processing (OLTP) is the gathering of input information,

processing that information, and updating existing information to reflect the
gathered and processed information.
AACSB: Technology
Blooms: Remember
Topic: Introduction
98. _____ are databases that support online transaction processing.
Operational databases
Databases that support OLTP are most often referred to as operational

databases. Inside these operational databases is valuable information that forms
the basis for business intelligence.
AACSB: Technology
Blooms: Remember
Topic: Introduction
99. _____ is the manipulation of information to support decision making.
Online analytical processing (OLAP)

AACSB: Technology
Blooms: Remember
Topic: Introduction
100. A(n) _____ is a collection of information that you organize and access according
to the logical structure of that information.
database
A database is a collection of information that you organize and access

according to the logical structure of that information.
AACSB: Technology
Blooms: Remember
101. A relational database consists of _____ and the _____ structure of that
information.
information: logical
A relational database is actually composed of two distinct parts: (1) the

information itself, stored in a series of two-dimensional tables, files, or relations
(people use these three terms interchangeably) and (2) the logical structure of
that information.
AACSB: Technology
Blooms: Remember
102. A(n) _____ contains the logical structure for the information contained within a
database.
data dictionary
A data dictionary contains the logical structure for the information in a

database.
AACSB: Technology
Blooms: Remember
103. A(n) _____ is a field that uniquely describes each record in a relational database.
primary key
each record.
AACSB: Technology
Blooms: Remember
104. A(n) _____ is a primary key from one table placed within a second table to
establish a relationship between the two tables.
foreign key
AACSB: Technology
Blooms: Remember
105. _____ are rules that help ensure the quality of the information in a database file.
Integrity constraints
Integrity constraints are rules that help ensure the quality of the information.
AACSB: Technology
Blooms: Remember
106. A(n) _____ allows you to specify the logical organization for a database and
access and use the information within a database.
database management system (DBMS)
A database management system (DBMS) helps you specify the logical

organization for a database and access and use the information within a
database.
AACSB: Technology
Blooms: Remember
107. The DBMS _____ accepts logical requests from the various other DBMS
engine
The DBMS engine accepts logical requests from the various other DBMS
AACSB: Technology
Blooms: Remember
108. A(n) _____ represents how data is physically arranged, stored, and accessed on
some type of storage device.
physical view

disk.
AACSB: Technology
Blooms: Remember
109. A(n) _____ represents how users see information to meet their particular business
needs.
logical view
The logical view of information focuses on how you as a knowledge worker

need to arrange and access information to meet your particular business needs.
AACSB: Technology
Blooms: Remember
110. The _____ subsystem of a DBMS helps you create and maintain the data
dictionary and define the structure of the files in a database.
data definition
The data definition subsystem of a DBMS helps you create and maintain the
data dictionary and define the structure of the files in a database.
AACSB: Technology
Blooms: Remember
111. Query-by-example tools rely heavily upon the _____ within a database to find
information.
logical relationships
QBEs rely heavily on the logical relationships within a database to find

information.
AACSB: Technology
Blooms: Remember
112. _____ is a standardized fourth-generation query language found in most
DBMSs.
Structured query language (SQL)
Structured query language (SQL) is a standardized fourth-generation query

language found in most DBMSs.
AACSB: Technology
Blooms: Remember
113. _____ and _____ both extract data meeting specific criteria from a database, but
have different user interfaces.
Query-by-example (QBE), structured query language (SQL)
SQL performs the same function as QBE, except that you perform the query by
creating a statement instead of pointing, clicking, and dragging.
AACSB: Technology
Blooms: Understand
Concurrency control facilities
Concurrency control facilities—ensure the validity of database updates when

multiple users attempt to access and change the same information.
AACSB: Technology
Blooms: Remember
115. A(n) _____ is a logical collection of information gathered from many different
operational databases used to create business intelligence that supports
business analysis activities and decision-making tasks.
data warehouse
A data warehouse is a logical collection of information—gathered from many

different operational databases—used to create business intelligence that
supports business analysis activities and decision-making tasks.
AACSB: Technology
Blooms: Remember
116. _____ are the software tools you use to query information in a data warehouse.
(p. 81)
Data-mining tools
Data-mining tools are the software tools you use to query information in a data
warehouse.
AACSB: Technology
Blooms: Remember
117. A(n) _____ displays key information gathered from several sources on a
knowledge worker.
digital dashboard
A digital dashboard displays key information gathered from several sources on a

knowledge worker.
AACSB: Technology
Blooms: Remember
118. A(n) _____ is a subset of a data warehouse in which only a focused portion of the
data mart

AACSB: Technology
Blooms: Remember
119. _____ is the function in an organization that plans for, oversees the development
of, and monitors the information resource.
Data administration

the development of, and monitors the information resource.
AACSB: Technology
Blooms: Remember
120. _____ in your organization means that anyone, regardless of title or department,
can access and use whatever information he or she needs.
Information sharing
Information sharing in your organization means that anyone—regardless of title

or department—can access and use whatever information he or she needs.
AACSB: Technology
Blooms: Remember

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Chap 003

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Chapter 03

Databases and Data Warehouses: Supporting the Analytics-Driven

Multiple Choice Questions

3. _____ is the gathering of input information, processing that information, and

A. Online analytical processing (OLAP)

B. Business intelligence (BI)

C. File management systems (FMS)

D. Online transaction processing (OLTP)

4. _____ are the technology tools that directly support OLTP.

A. OLAP and Hypercubes

B. Databases and DBMSs

C. EIS and DSS

D. CRM and ERP

6. Which application supports the manipulation of information to support decision

7. A senior manager who analyzes internal and external information to analyze

A. Online analytical processing (OLAP)

B. Geographic information systems (GIS)

C. Enterprise resource planning (ERP)

D. Decision support systems (DSS)

9. What is the most popular model for creating databases?

A. Hierarchical database model

B. Object-oriented database model

C. Ecological database model

D. Relational database model

12. Your student ID is an example of a(n) ____.

19. Which type of constraint ensures the quality of information in a relational

21. A database management system contains five important software components.

B. Data definition subsystem

C. Data manipulation subsystem

D. Data administration subsystem

24. A database management system contains five important software components.

A. Application generation subsystem

B. Data manipulation subsystem

C. Data definition subsystem

D. Data administration subsystem

A. The intended audience

B. The physical hardware structure

C. The administrative rights of users

D. The logical structure of the database

A. Data definition subsystem

B. Data manipulation subsystem

C. Data administration subsystem

D. Application generation subsystem

A. Query reporting tools

D. Data administration tools

31. SQL is:

A. a standardized fourth generation language found in most DBMSs.

D. a programming language that can be used instead of a DBMS.

A. Data definition subsystem

B. Application generation subsystem

C. Data administration subsystem

D. Data manipulation subsystem

A. Security management facilities

B. Query optimization facilities

D. Concurrency control facilities

A. Backup and recovery facilities

B. Query optimization facilities

C. Change management facilities