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The Negotiation ARMS Technique

Excuse The Negotiation ARMS Technique:


Agree, Reframe, Make the Case, Shut up!

“It’s not in our budget.” “I understand, of course -- times are tough. And
I agree that for an average candidate, the budget
would definitely be a good place to start. But I fully
intend to make an above-average contribution, and I
think I’ve demonstrated a track record for doing so.
I’d simply ask that the compensation reflect that.”
[Silence]

“Unfortunately we can’t afford to pay more in “I totally get that. Times are tough. But I would
this economy.” actually look at it as an investment in finding the
right candidate for the position. In fact, I think that’s
even more important in a down economy, because
the right person can help you turn that around --
and that’s exactly what I intend to do. Keeping that in
mind, what can we do here?” [Silence]

“We pay all our [Job Title] employees this “I totally understand where you’re coming from.
much.” Having comparable pay among employees of a
similar job title is definitely important, because
if word gets out that one person is being paid
more than another, it could negatively affect team
dynamics -- I get that. On the other hand, I do think
there’s a bit of a gap here, and I need to consider the
fair market rate I’ve been seeing elsewhere, which
is really in the $X-Y range. What can we work out in
this range?” [Silence]

“We have a standard process for determining “Of course. A standard process definitely
who makes what, and this is the number we makes sense as a starting point. Yet, I think I’ve
came up with.” demonstrated that what I bring to the table goes
above and beyond the standard candidate -- for
example, we discussed X, Y and Z. So I’d like to
discuss a range of compensation that reflects that
difference.” [Silence]

“Why don’t we discuss this in six months?” “We can certainly revisit this in the future, and
I appreciate you being open to that. I totally
understand the need to evaluate based on
performance. That being said, I would like to take
some time and discuss this a bit further today,
because -- while a conversation in 6 months would
be great -- I would still be taking a risk coming in at
this level of compensation. I’m not saying I need $X,
but I do need to come in at a level of compensation
that offsets that risk and reflects my current level of
experience.” [Silence]

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