Business Communication

Ma. Krisma B. Unabia October 12, 2018

0418-0875 Mrs. Delia D. Bandoy
BSBA II-A

Transactions

When it comes to running a business, there are various ways to earn money. Some customers choose
an item to purchase, pay with cash, and are never seen again. Others open credit cards with the
company and return frequently. Businesses even have contracts with vendors for products and
services provided.

Imagine you own a tire and lube shop. You would love to simply have each customer pay cash.
However, the marketing department has explained to you that you need to give customers options
and find ways to keep them loyal.

A business transaction occurs when goods, services, or money are passed between one person,
business, account, etc. and another such entity. For example, this could be you going stopping to buy
gas for your car. The transaction is you purchasing the gas from the gas station. There are three types
of business transactions.

Types of Business Transactions

The type of business transaction you have with a customer goes hand in hand with the type of
relationship you have. It could be short-term or long-term. It depends on what you offer the
customer. Let's review each type.

Simple transactions are typically a singular transaction, which may or may not happen again,
between a vendor and customer (e.g. buying cup of coffee, getting a haircut, purchasing a washer
and dryer).

Complex transactions are transactions that require a series of events before completion (i.e. buying
with credit, travel through travel agency, buying a home).

Ongoing transactions typically involve a contract. For example, you and your bank have ongoing
business transactions or contracts with vendors.
 12 October 2018

To Whom It May Concern:

I am MA. KRISMA B. UNABIA. Please excuse me for being absent from the class
last 2 Fridays (September 28, & October 5 2018). My grandfather was brought to the
hospital last September 27 and later that day passed away too. He was buried only
last October 6 because we waited for the arrival of my Aunt from Papua New
Guinea.

Thank you for the understanding. Hoping for your favorable consideration on this
matter,

Attached is the Death Certificate for your perusal. Thank you and God speed.

Very truly yours,

MA. KRISMA B. UNABIA