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Journal of Business Ethics (2009) 86:473–484  Springer 2008

DOI 10.1007/s10551-008-9859-0

Business is not a Game: The Metaphoric


Fallacy Maurice Hamington

ABSTRACT. Sport and game metaphors are ubiquitous game-like. Victory is equated with obtaining
in the culture and language of business. As evocative contracts, receiving a promotion, or out selling the
linguistic devices, such metaphors are morally neutral; competition. Checking the business section of any
however, if they are indicative of a deep structure of contemporary bookstore will reveal numerous titles
understanding that filters experience, then they have the directed to business professionals that reinforce the
potential to be ethically problematic. This article argues that
metaphor of business as a game. For example, in The
there exists a danger for those who forget or confuse met-
aphor with definition: the metaphoric fallacy. Accordingly,
Great Game of Business, the authors, Stack and Burl-
business is like a game, but it is not the equivalent of a game. ingham (1994, p. 3), declare that business is a game
If business is equated to a game, then the potentially neg- that ‘‘everybody in the company can play. It’s fun, but
ative implications for ethical content and the application of it’s more: it’s a way of tapping into the universal desire
ethical theories are numerous. This article suggests a fresh to win, of making that desire a powerful competitive
approach to issues of contemporary business ethics dis- force. Winning the Great Game of Business has the
course, by attending to the business-as-game metaphor. greatest reward: constant improvement of your life
and your livelihood. You only get that reward,
KEY WORDS: ethical theories, fallacies, game meta- however, by playing together as a team, and by
phors, language building a dynamic company.’’ Note how the meta-
phor is sustained with references to play, fun, com-
petition, and winning. Stack and Burlingham employ
Business is a game, the greatest game in the world if a metaphor that is ubiquitous in business discourse
you know how to play it. whether consciously invoked or not. The usage of this
metaphor is not limited to popular business
–Thomas J. Watson, Founder of IBM improvement books. Business theorists also freely
employ the business-as-game metaphor in both subtle
In philosophy in recent years we have grown accus- and obvious ways.1
tomed to the use of games as models for understanding In this article, I will suggest that explicit game
institutional behavior. We all have some understanding metaphors applied to business signal a deeper im-
of how rules of games make certain descriptions of plicit contextual structure of a business-as-game
events possible that would not be so if those rules were conceptual metaphor that has potentially negative
nonexistent. ramifications for social morality. This article is nei-
–Peter French, Director, Lincoln Center for Applied
ther a condemnation of metaphors nor of games,
Ethics, Arizona State University both of which play vital roles in our society.
However, I am concerned about the manner in
Treating games, particularly sports, as a metaphor which metaphors structure meaning in business.
for business is certainly not unfamiliar. Phrases such as, Aristotle observed that metaphors have efficacy in
‘‘winning strategies,’’ ‘‘playing hardball,’’ ‘‘leveling that continuum between terms that have exactly the
the playing field,’’ ‘‘being a team player,’’ and same meaning and those that have no possible
‘‘playing by the rules’’ permeate the language of overlap at all. At either extreme, metaphors are
business. Many aspects of business are understood as ineffectual, but where there is both shared and
474 Maurice Hamington

unshared meaning, metaphors bring new under- structure, ‘‘business is a game’’ which is ubiquitous
standing. ‘‘Life’’ and ‘‘a bowl of cherries’’ do not in contemporary social understanding.
have much in common, but they have just enough It is difficult to argue with the claim that meta-
shared meaning to create an evocative understanding phors are important components of communication
about fate and luck. Mark Johnson and George and conceptualization. Unless the conversation is a
Lakoff describe the fundamental role of metaphors as series of simple declarative statements like those
projecting ‘‘inference patterns from the source do- found in a ‘‘Dick and Jane’’ reader, metaphors per-
main to the target domain’’ (Lakoff and Johnson, vade our communication, particularly as we explore
1999, p. 128). The terms ‘‘business’’ and ‘‘game’’ are complex ideas that must be explained and under-
not synonyms, but they have enough in common stood. Metaphors act as important explanatory
that the source domain, ‘‘game’’ elucidates the target linkages or stepping-stones that allow the imagina-
domain ‘‘business’’ in a meaningful way. However, tion to move from familiar to unfamiliar territory.
if, as Johnson and Lakoff have contended, there are You might even try an experiment and see whether
deep metaphoric scaffoldings that help to order our you can explain a complicated idea to someone
experiences and perceptions, fallacious use of meta- without engaging any metaphors. Often, we are not
phor can negatively influence our understanding and even aware of all the metaphors we employ on a
application of ethics beyond isolated remarks. In regular basis. Metaphors are indispensable. When
particular, this article addresses the eliding of meta- metaphor works well, it elicits a smile and the ‘‘a-
phor with definition. In other words, if we begin to ha’’ response of recognition. Metaphor is the stuff of
treat business as if it were truly a game, rather than great literature and the genius of philosophies that
merely like a game, then I believe there are detri- come alive.
mental consequences for ethical behavior.2 I will Coexistent with the potency of metaphor is an
begin by exploring what I call the Metaphoric inherent weakness. Philosopher Josef Stern identifies
Fallacy. the ‘‘external linguistic context-dependence’’ of
metaphors. For metaphors to work, the sender and
receiver must understand the metaphor in the same
The metaphoric fallacy way. For example, Stern (1985, p. 680) recognizes
that an under-attended aspect of analyses of meta-
The word ‘‘metaphor’’ is derived from the Greek phor is what he describes as the ‘‘semantic compe-
metapherein, which roughly translates as ‘‘to transfer.’’ tence’’ of those involved in the transmission of
What is transferred is a word and some of its metaphor. Like an inside joke that only a select
meaning in the process of explaining one idea in group of people understands, a metaphor is only
terms of another. In Poetics, Aristotle describes: effective if a common referent is utilized and that
‘‘Metaphor is the application of an alien name by referent has unambiguous meaning. If someone were
transference either from genus to species, or from to say, ‘‘a resume is an income statement not a
species to genus, or from species to species, or by balance sheet,’’ the audience must have a working
analogy, that is, proportion’’ (Sec. 3, Part XXI). This knowledge of these business documents for the
definition is easy to assent to but what about unin- metaphor to make sense and the sender and receiver
tended transference? Since metaphors compare two would have to attach the same meaning to the terms.
unlike terms, there are usually aspects of the terms What is important for our purposes is that Stern
that are not alike and do not participate in helping brings the human element to the fore with regard to
explain the unknown. This metaphoric ‘‘residue’’ the use of metaphors. I contend that the pervasive
may be relatively unimportant in most linguistic uses iterations of business-as-game expressions have
of metaphors, but its significance grows when we facilitated a loss of semantic competence in that
address major metaphors, as suggested by the work people forget that a metaphor is employed at all.
of Lakoff and Johnson, that seem to structure our This forgetting is the metaphoric fallacy.
conceptualization of the world (this is the subject of The notion of the metaphoric fallacy is analogous
the next section). Specifically, I am concerned about to the concept of the naturalistic fallacy developed
the moral ramifications of the metaphorical super- by Moore (1903, p. 13). The naturalistic fallacy is the
Business is not a Game 475

derivation of value judgment from claims about quence were it not for the notion that discursive
natural qualities. One formulation of the naturalistic metaphors foreshadow a deeper structure of con-
fallacy is the common confusion of descriptive and ceptual metaphors with far greater influence over
normative terms: the ‘‘is’’ with the ‘‘ought’’ (Don- our perceptions.
aldson and Dunfee, 1994, p. 253). Accordingly, the
existence of a phenomenon, for instance slavery in
The deep structure of metaphor
the 1700s, does not mean that the phenomenon is
morally desirable. Similarly, the metaphoric fallacy is
The role of metaphor in knowledge creation or
a conflation of definition with metaphor or the ‘‘is’’
discovery is not altogether controversial (except
with the ‘‘like.’’ Metaphors help us to understand
among specialists) or, perhaps, ethically interesting.
the unknown by analogy, resonance, or similarity,
However, Mark Johnson and George Lakoff have
but metaphors are not equivalent to that for which
made the more provocative claim that deep struc-
they help to describe. Metaphors are useful and
tures of metaphors are essential to moral under-
necessary, but if their role in the imagination is for-
standing. According to Johnson and Lakoff, we
gotten, then an element of misunderstanding is
acquire metaphorical understanding of our world
introduced. In this manner, the weakness is not really
through our physical interactions with our envi-
with metaphors themselves but with human confla-
ronment. They distinguish between two forms of
tion of meanings. X may be like Y (and therefore
metaphors: conceptual or primary metaphors that are
helpful in illuminating Y), but X „ Y. When X is
the deep structures which order experience, and
treated like it is Y, the metaphoric fallacy, or the
secondary metaphors that we employ in everyday
equating of the known term with the unknown term
language. In this manner, Lakoff and Johnson (1999,
rather than limiting the role of the known term to a
p. 128) contend that common expressions of meta-
device of understanding, occurs. If I claim, ‘‘Joe in
phor in our language gesture toward a deeper
marketing is a team-player,’’ I have a particular
ordering of reality that is fundamentally metaphoric.
meaning in mind for ‘‘Joe’’ that the term ‘‘team-
For example, Johnson demonstrates that expressions
player’’ provides a rich understanding of. However, I
supporting notions of moral character often use the
do not wish to ascribe Joe with all the possible
metaphors of (1) power, (2) uprightness, and (3)
attributes of team-player, such as wearing a uniform,
purity. The ‘‘power’’ metaphor maps the notion of
being on a sports squad, or regular physical practice.
moral superiority in terms of strength and moral
A common representation of the metaphoric fallacy
failing in terms of weakness. Bodily physicality be-
is simply to carry a metaphor too far or to hold the
comes the location of understanding; here are some
metaphor responsible for too much shared meaning.
examples of statements used:
Furthermore, metaphors tend to represent con-
ceptual reductions. To state, ‘‘Juliet is the sun’’ The spirit is willing, but the flesh is weak.
invokes rich meaning of love and devotion, but it is She showed incredible willpower in breaking her
still a reduction. As a human being, Juliet cannot be addiction.
defined by any single metaphor – even by one as You’ve got to control your passions.
evocative and rich as the sun. The metaphor is a Get a hold of yourself
device of understanding that covers certain domains, I guess I’m noting but a slave to my passions.
but leaves out others. In some cases, the reduction Manson was overcome with rage.
has little moral impact but at other times, there are Sarah has a strong moral character.
serious implications if the metaphor is conflated with Dan suffers from weakness of will (Johnson, 1993, p. 50).
that for which it helps describe. Although this
conflation may be significant at the explicit level of Some are more explicit than others, but in each case,
language, it is even more important at the level of the statement, or more accurately, the cluster of
deeper image schemas that frame understanding. statements, reveal an underlying metaphor structure
Metaphors are vital tools of understanding but that draws upon human knowledge of bodily
they are imperfect – or at least the users of them are strength and weakness. Similarly, spatial metaphors
imperfect. These imperfections have limited conse- of up and down form another structure, which
476 Maurice Hamington

informs moral character as in ‘‘Paul is high minded’’ metaphor run deeper to how we structure under-
or ‘‘Gandhi was not above unkind deeds’’ (p. 51). standing? Semantic competence may not only be
Finally, purity as opposed to pollution is another necessary to understand the context of the metaphor,
moral metaphor structure as in ‘‘His motives were but also to see the limitations of the metaphoric
pure’’ or ‘‘Nixon authorized dirty tricks’’ (p. 50). structure as well. Caring and compassion as moral
What Johnson and Lakoff demonstrate is that strength do not resonate as well to the modern era
metaphors are not merely independent evocative and are likely lost in the metaphoric understanding.
phrases but are part of larger structures of under- Initially, I contended that the potential for mis-
standing or ‘‘image schemas.’’ Johnson (1987, p. 2) understanding exists through the metaphoric fallacy.
describes image schemas as ‘‘a dynamic pattern that I punctuated the significance of this fallacy by dis-
functions somewhat like the abstract structure of an cussing the role of deep structures of metaphors.
image, and thereby connects up a vast range of dif- Next, we will turn our attention to the specific
ferent experiences that manifest this same recurring ethical ramifications of the business-as-game meta-
structure.’’ The metaphors that appear in language phor.
are explicit indicators of implicit image schemas that
organize knowledge, and, more importantly for the
purpose of this article, organize ethical understand- The ethical pitfalls of business-as-game
ing.3 For example, the previously offered notion of conceptual metaphor
moral excellence as strength and moral failing as
weakness draws upon a metaphor the body as moral As discursive metaphors intended to evoke meaning,
character. There is much to support this metaphor, business-as-game expressions do not pose as serious
such as the idea that physical strength is an attribute an ethical concern as do conceptual metaphors. As a
developed through discipline, practice, and exercise conceptual metaphor, any error as a result of the
just as moral character can be the result of practicing metaphoric fallacy may have consequences for how
ethical behavior. Physical strength is viewed as a sign we come to relate to and understand our world. In
of good health just as positive moral character might particular, treating business as if it is ontologically a
be a sign of psychological health and well being. game has serious implications for ethics. Perhaps the
Nevertheless, there are many ways in which this most explicit example comes from the oft-quoted
metaphor can be problematic as well. Gender, is one 1968 article, ‘‘Is Business Bluffing Ethical?’’ The
complication. Average female physiology contains author, Albert Z. Carr, was not being analogical
less muscle mass than the average male. If bodily when he claimed that business was a game: ‘‘The
strength helps us to understand good moral charac- game is played at all levels of corporate life, from the
ter, what does it tell us about gender differences? highest to the lowest. At the very instant that a man
Certainly many early philosophers espoused beliefs decides to enter business, he may be forced into a
that the ‘‘weaker’’ sex was morally inferior.4 game situation’’ (p. 144). What is intriguing about
Another difficulty with this, and other, metaphors Carr’s argument is that he is specifically claiming a
are the connotations attached to the known concept separate morality for the business sector because
that may not fit the concept being explained. games have their own code of conduct. Although
Strength easily fits with a cluster of terms, such as Carr does not suggest that business should be
toughness, justice, and fairness. For example, ‘‘vote unlawful, the law becomes a moral minimum.
for politician x, he exudes strength: he is tough on Bluffing and half-truths are acceptable parts of the
crime.’’ What a care and compassion? The metaphor business game. Carr claims that individuals must set
of bodily strength seems ill equipped to include aside their individual morality in the business world:
relational aspects of morality. For example, the ‘‘The major tests of every move in business, as in all
statement ‘‘look at the way he is hugging and figures of strategy, are legality and profit. A man
caressing that grieving little girl, he is showing great who intends to be a winner in the business game
moral strength’’ strikes the reader as odd because it must have a game player’s attitude’’ (p. 149). Carr
does not fit operant metaphors for morality. Of has made use of the common elements of games
course, this is just the overt expression, but does the discussed earlier in terms of players and rules.
Business is not a Game 477

However, instead of game as entertainment and business is a game and that differentiation is further
escapism, Carr’s game is a major aspect of social life solidified. Among business ethics theorists, the no-
with all of its consequences. tion of professionalism has been a topic of much
In an entanglement of metaphors, Carr employs discussion. Intriguing questions that arise include:
poker as an analogy to demonstrate that business is a What constitutes a professional? Are business people
game. He claims that when playing a poker game no professionals? And, does professionalism demand
one expects the morality of interpersonal relations – unique moral imperatives? Donaldson (2000, p. 87)
among the participants. Accordingly, business should offers a definition of professionalism that explicitly
have its own morality: because a game has its own contains a moral dimension which resists compart-
rules, and business is a game, business should have its mentalization: ‘‘A ‘professional’ is someone who
own rules. For Carr, the rules of the game are professes skills and knowledge derived from an
equated with morality in business. Carr appears to ongoing institution dedicated to a broader good that
demonstrate a loss of metaphoric meaning. Although defines both expertise and service.’’ Donaldson
much of business-as-game metaphor works, the grounds the commitment to the ‘‘broader good’’ in
originary notion of games as escapism and enter- social contract and stakeholder theory that attach
tainment are lost here. Only under the reduced ethical accountability to other social constituencies.
stakes of escapism and entertainment does the notion Such an approach appears to oppose ethical com-
of separate morality roles work but, even then, rules partmentalization, but what if the broader good re-
of the game are not conflated with morality. quired a form of ethical specialization grounded in
In what follows, I will suggest four potential harms social roles?
derived from the business-as-game metaphor: com- Wasserstrom (1975, p. 2) describes ‘‘role differ-
partmentalized morality, truncated ethics, trivialized entiated behavior’’ accorded to professionals in our
stakes, and the privileging of adversarial relationships. society, which ‘‘alters, if not eliminates, the signifi-
These harms are not novel for those engaged in cance of those moral considerations that would ob-
theorizing about business ethics; however, the lin- tain, were it not for the presence of the role.’’
guistic analysis of metaphor and its role offers new Accordingly, lawyers, doctors, and business profes-
insight into the motivation and maintenance of these sionals are allowed to act in a manner consistent with
concerns. Game metaphors have implications for a specific role and social function that otherwise are
discussions of the nature of professionalism, the deemed immoral. Wasserstrom is not addressing the
efficacy of rule-based ethics, the imbalance of busi- game metaphor, but merely the idea that certain
ness goals, and the competitive nature of the market – roles demand behaviors that might be outside social
all of which have been addressed in various formu- norms, such as a lawyer not revealing everything
lations through the literature of business ethics. about a client in order to advance their position in
court.
Applbaum (1998, p. 113) takes role-differentiated
Compartmentalizing morality behavior and integrates the notion of a game as a
‘‘rule governed social practice’’ that ‘‘permit the use
One implication of business-as-game metaphor is of tactics that would otherwise be morally imper-
that it separates moral spheres, a form of contextual missible.’’ For Applbaum, game playing persists at
relativism. By making the morality of business self ‘‘middle-level social institutions that order the
referential, like the rules of a game, business activity activities of actors who have at least partly conflicting
becomes less morally accountable to sources of interests, or who represent others who have such
normative ethics in society. The compartmentaliza- interests’’ (p. 114). Applbaum proceeds to explore
tion of business ethics is in part a discursive creation. the conditions that might allow for the compart-
Once business is nominally understood as an insti- mentalized game morality including issues of con-
tution made up of a separate class of business pro- sent. When a hockey player participates in a hockey
fessionals, the linguistic category allows for the game, by stepping out onto the ice to play for a
imaginative possibility of ethical differentiation. team, the individual gives consent to play by the
Overlay a strong metaphoric understanding that rules of the game. These rules include otherwise
478 Maurice Hamington

morally objectionable behavior, such as having The issue of consent brings the problem of moral
someone body check them into the side of the arena. compartmentalization to a head. In one way or an-
The marked physical separation of hockey space, like other, everyone participates in business through
boxing and football, signals that participation in commerce. Those employed in traditionally under-
the game entails specific performative acts. Many stood business professions do so in order to maintain
domains of social life contain specific behavior their livelihood. If I don’t like the rules of kick-
demands including role differentiation that we assent boxing, poker, or chess, then I do not have to par-
to through our participation. The question is whe- ticipate in the sport. Opting out of the economic
ther business warrants a game-like moral differenti- system is not a trivial matter thus clouding the
ation that we agree to by working for businesses. If notion of voluntarism associated with games.
so, how strong is the differentiation? Goldman Accordingly, if the marketplace is to be a separate
(1980, p. 277) argues for weak role differentiation moral domain, then there is little choice but to
for business professionals finding no compelling engage with it, thus raising the imperative that it be
reasons to believe that business requires special moral tied to wider social ethics.
principles. In summary, although there are many ways in
As described above, one form of ethical com- which a business is like a game, in terms of ethical
partmentalization is the perceived disconnection compartmentalization, business does not appear to
between morality in business and morality in society share the strong self containment and role differen-
at large. Another form of ethical compartmentali- tiation evident in games and sports that warrant
zation occurs in the explicit division between indi- significantly distinguished ethical behavior.
vidual and corporate morality. In his classic work,
Moral Man and Immoral Society, Reinhold Neibuhr
(1932) describes the challenges for seemingly moral Truncated ethical content
individuals to act morally in groups. Rather than
posing individual morality as superior to the group Games do not offer the rich notion of ethics nec-
morality, Carr suggests that group and individual essary for the complexity of human existence. The
morality are different: ‘‘If a man plans to take a seat rules of games are inadequate in at least two ways.
in the business game, he owes it to himself to master First, game rules are a mixture of procedures
the principles by which the game is played, includ- inherent to the game and rules necessary to insure
ing its special ethical outlook’’ (p. 153). Carr readily fair play. The rule that a football team may have only
admits to the dissonance and alienation that such a four downs in order to advance the ball 10 yards has
bifurcation creates but his response is that if one no moral content – it is merely a defining procedure
wishes to play the game, one must be willing to be a of United States football. The rule that a football
player. In The Public and Its Problems, John Dewey player may not hold another player’s facemask en-
addresses the tension between individuals and the sures fair play and protects the health of the players.
corporations they are a part of. Dewey (1927, Although the latter category of rules is admirable, it
p. 191) recognizes that the collective morality could covers a limited and prescribed set of behaviors
not possibly align itself with individual morality but within the game. Violations elicit punishment
coherence is necessary: ‘‘An individual cannot be within highly structured circumstances, but do not
opposed to the association of which he is an integral provoke moral reflection or cover behaviors outside
part nor can the association be set against its inte- specific situations. It is a thin approach to ethics.
grated members.’’ Dewey viewed corporations as Human social life is not nearly so prescribed. John
imbued with the democratic spirit that includes Caputo (1993, p. 4) suggests that a drawback to
abundant consultation and the acceptance of diverse philosophical ethical systems is that they impugn
views. Carr suggests that personal morality must be more structure to social interaction than actually
set aside, thus, further insulating and relativizing exists. This exaggeration of social structure is only
business ethics. Baldly stated, the business-as-game further exacerbated through the notion of a game.
metaphor creates the potential for corporate citizens Accordingly, human lives require a rulebook to
to engage in moral hypocrisy. navigate the vicissitudes of existence. This concern is
Business is not a Game 479

very similar to the critique that feminist ethicists have claim that business is a game thus implicating a
leveled to traditional forms of ethical systems that holistic moral content.
privilege principles or consequences over contexts
and relationships (Machold et al., 2007). Although
feminist ethicists do not object to principles or con- Trivializing stakes
sequences, such systems represent moral shortcuts of
discernment and do not or should not exhaust moral One of the common uses of the game metaphor
deliberation (Noddings, 1984, pp. 46–47). If game outside of business to invoke the notion of game as a
rules are adequate metaphors for business ethics at all, trivializing of the situation at hand, as expressed in
then they can only offer moral shortcuts and not ‘‘we are not playing games here’’ or ‘‘our relation-
robust considerations of the contexts and relation- ship is not a game.’’ This usage implies that games
ships that muddy the moral picture. are for entertainment and have little at stake. Some
My second concern about moral content of game games do have considerable financial and psycho-
metaphors is of a temporal nature. Can you imagine logical ramifications, but more often than not,
a never-ending game of bowling or basketball? people participate in games for personal enjoyment.
Games have clear, beginnings, middles, and ends. If the business-as-game metaphor is taken seriously,
Social relations are not so clearly delineated. Busi- it is easy to forget that in the process of seeking
nesses often focus on short-term ‘‘victories’’ such as victory or outmaneuvering an opponent, that busi-
profitability goals in the next quarterly report while ness decisions have much greater stakes than most
they maintain long-term relationships with numer- people’s conception of games. Even the high stakes
ous stakeholders. Professionals in a corporation found in professional sports games are dwarfed by
might celebrate a positive quarterly profit-and-loss business decisions that can impact the health, safety,
statement as a ‘‘win,’’ but this success may have been and quality of life of numerous constituencies. Gi-
achieved at the expense of other social interests. ven the scope and resources of multinational cor-
Game-like short-term thinking that’s rewarded in porations, such a detachment seems fraught with
the marketplace is not always in the best interest of danger. Historical incidents, such as the exploding
the larger community or even the corporation’s gas tank of the Ford Pinto, the toxic gas release in
long-term interest. Business activity has no clear end Bhopal, India, the oil leak of the Exxon Valdez, and
and yet the game metaphor artificially implies that a the devastating financial fallout of Enron’s corrup-
conclusion exists. Temporal context can impact tion demonstrate that higher moral standards, or at
ethical responses. least, moral standards that resonate with society-at-
These concerns about the truncated ethical con- large are necessary for the corporate community.
tent of games metaphors, does not preclude the use of Games may generally have their own rules of
game metaphors to gain ethical insight. Donaldson behavior, but the consequences of the decisions in
and Dunfee, for example, employ game metaphors to games seldom have the impact that business deci-
address the notion that ethical understanding cannot sions do. The work of stakeholder theorists is an
be entirely abstract. Accordingly, one does not overt attempt at emphasizing the connected nature
‘‘know in advance what the correct rules of business of business activity, such that all the social and
ethics are for a specific system without knowing economic ramifications of any decision are consid-
more about the system and its participants’’ (p. 258). ered. In his 1989 film, Roger and Me, Michael Moore
Donaldson and Dunfee use the nature of games to pursues Roger Smith, C.E.O. of General Motors to
elucidate the significance of contextualization but ask that Smith return to Flint, Michigan to see what
they do not fall prey to the metaphoric fallacy as they GM’s decision to close plants in the area has meant
remind the reader ‘‘economic systems, unlike games to the health and well being of the city. Moore was
of pick-up basketball, have dramatic implications for attempting to make Smith accountable to the
people who are not directly part of the rule-forma- community stakeholders. Flint’s economy had fallen
tion process’’ (p. 258). Here, a business-as-game apart giving rise to high crime rates, unemployment,
metaphor is properly utilized as a tool of under- and personal hardship. Moore wonders whether
standing, but there is no confusion of an ontological General Motors had taken into consideration the
480 Maurice Hamington

decimation of the Flint economy when they decided to accommodate claims made beyond rules. Much
to move their manufacturing facilities elsewhere. more than play money is at stake, however.
Applying the game metaphor, if profits are the goal
and one stays within the rules of the game (in this
case, law), has anything unethical transpired? The Privileging adversarial relationships
conceptual metaphor of business-as-game does not
seem to have the necessary resources to capture A pitfall of internalizing game metaphors is the
injustice or unfairness outside of the parameters of privileging of adversarial relationships. There is
rules. My suggestion is not that businesses do not nothing inherently unethical about adversarial rela-
need to earn a profit or even that GM’s decision was tionships, but they represent only a single form of
not a justifiable one. The point is that a game social interaction. Cooperative relationships are
metaphor that promises a notion that what is ‘‘legal equally essential to a functioning and improving
is moral’’ and ‘‘winning isn’t everything, it is the society, but mutual and reciprocal relationships are
only thing’’ as Vince Lombardi is purported to have marginalized in a worldview structured exclusively
said, can make no judgment outside the rules. by the competitors and adversaries of the game. In
Unfortunately, the stakes are too high for such a corporate competition, companies vie for market
limited ethical system. share and profits in the marketplace making
Another way to conceptualize the trivialization of employees into team players. Competition, as such
stakes in business is to view the aims of business as has the power to motivate people to new heights of
disproportionately important to those engaged in excellence in effort and ingenuity. However, it can
them. In this case, Kenneth Goodpaster’s notion of also cut the world into a simplistic dichotomy of ‘‘us’’
‘‘teleopathy’’ is applicable. Goodpaster (2004, p. 5) versus ‘‘them.’’ ‘‘Crushing the opposition’’ might
claims that business professionals are susceptible to entail behavior that endangers the interests of various
‘‘goal disease’’ or teleopathy defined as ‘‘the unbal- stakeholders. Ostensibly, even ‘‘team players’’ must
anced pursuit of purpose in either individuals or cooperate to achieve ‘‘victory’’ but, in the deep-
organizations. This mindset or condition is a key seeded understanding of the game metaphor, the
stimulus to which ethics is a practical response. The team is an ephemeral construct. If business is truly a
principal symptoms of teleopathy are fixation, game, one is looking out for the team only so far as
rationalization, and detachment.’’ Accordingly, the one can advance one’s interests. The games are
unbalanced-pursuit of business goals, such as profit multilayered and every individual is also attempting
and market share, is emphasized over other social to ‘‘get ahead’’ or ‘‘move up’’ so the forms of com-
goals thus trivializing those goals. What Goodpaster petition and adversaries come from many directions.
describes is a psychological dimension of business Although some people thrive in a competitive
ethics. Similarly, the metaphoric fallacy, rather than environment, others do not, as the marketplaces
describing any logical fault with metaphor, addresses inevitably creates ‘‘winners’’ and ‘‘losers.’’ Winning
a human error of confusing metaphor with defini- and losing in a game is what sparks interest – the thrill
tion; in this case, business as a game. Business tele- of victory and the agony of defeat. Winning and
opathy and game metaphors can support one another losing in the marketplace can devastate lives.
given that within games, the pursuit of narrow goals Joseph Heath offers a provocative and highly
(winning) is acceptable. nuanced examination of adversarial and cooperative
Perhaps you have had the experience of playing relationships in business ethics. Heath chastises
Monopoly with a friend and landing on their business ethics theorists for inattentiveness to the
property, Boardwalk, with a hotel on it, and thus fundamental competitiveness of the business envi-
owing your friend a great deal of Monopoly money. ronment. He makes this criticism not to valorize
You might blurt out, ‘‘its not nice to make your adversarial relationships over cooperative ones, but
friend pay so much money.’’ Your friend may or to provide the realistic context in which to offer
may not charge you the entire rent, but the rules of efficacious ethical theory. For example, Heath sug-
the game have nothing to accommodate his largesse. gests that competition can promote certain unethical
Similarly, business treated as a game has no resource behavior, such as the compulsion to keep up with
Business is not a Game 481

rivals by adopting their ethically questionable prac- Conclusion: resisting the metaphoric
tices. This response can be seen in certain apparel fallacy
markets where it is believed that outsourcing to
poorly paid and possibly abused labor is necessary to The business-as-game metaphor is a subset of the
maintain a competitive edge. Heath describes rela- larger metaphoric structure that ‘‘life is a game.’’ As
tionship between an adversarial environment and early as the first century c.e., the Greek Stoic phi-
business ethics: losopher Epictetus compares life to a game of dice
and then to a ball game (1998, pp. 83–85). The game
The mere fact that one is embroiled in a competition metaphor has been applied to war, politics, and
does not give one carte blanche to do anything
dating with all too familiar ease. Rigney (2001,
whatsoever, just because the other person ‘‘started it.’’
p. 123) observes that the life-as-game metaphor has a
One’s ethical obligation is always to take the high
road, and refrain from adopting any unhealthy com-
double-edged meaning: ‘‘In North American culture
petitive strategies. Nevertheless, it is important for today, the popular notion that life is a game, to be
business ethicists to recognize that managers, because played hard and played to win, reflects the positive
of the competitive structure of the market economy, values we assign to working hard, having fun, and
are systematically subjected to external pressure to beating the competition. A wearier and more cynical
engage in unethical conduct in a way that doctors, for version of the game metaphor depicts work and life
example, are not (2007, p. 371). as ‘just a game’ – i.e., artificial, perhaps duplicitous,
and not to be taken too earnestly.’’ We have already
In order to adapt Heath’s analysis to the present discussed how metaphors can potentially be misused
context, business is like a game in that it is a highly as a form of definition. Rigney reveals another
competitive field, but adversarial relationships alone challenge of metaphor: which meaning is being
do not capture the metaphor or the morality. Heath applied? In the case of game metaphors, is it the
describes under emphasized aspects of game meta- positive characterization of fun and competition, or
phors including sportsmanship that run counter to is it the cynical legalistic characterization of artifici-
pure adversarialism. What might be extrapolated ality? Perhaps the two meanings become enmeshed
from Heath’s analysis is that the game metaphor in one another such that the metaphor is further
being applied in business is of games of a certain sort, obfuscated.
perhaps even reflecting a conflation with war met- Despite the many aspects of business which appear
aphors that eschew some of the more noble aspects to be very much like a game, competition, goal
of game and sports. Heath concludes that the achievement, coordinated group efforts, etc., simi-
morality of the market should be ‘‘organized around larities do not constitute an identity. French philoso-
the goal of promoting healthy over unhealthy forms pher Roger Caillois comments on the temptation to
of competition’’ (p. 372). elide the domains of social life:
Even philosophy can be seduced by the appeal of
competitive game playing. Janice Moulton contends The true problem starts here. For it must not be for-
that philosophers have adopted a paradigm of a game- gotten that adults themselves continue to play com-
like adversarial stance that manifests itself in methods plicated, varied, and sometimes dangerous games,
and performativity. According to Moulton (1992, p. which are still viewed as games. Although fate and life
17), ‘‘The Adversary Paradigm prevents us from see- may involve one in comparable activities, nevertheless
ing that systems of ideas that are not directed to an play differs from these even when the player takes life
less seriously than the game to which he is addicted.
adversary may be worth studying and developing, and
For the game remains separate, closed off, and in
that adversarial reasoning may be incorrect for non-
principle, without important repercussions upon the
adversarial contexts.’’ Perhaps this is why many the- stability and continuity of collective and institutional
orists are attracted to the business-as-game metaphor, existence (2001, p. 63).
because it makes sense to those who wield theories as a
weapon. Game metaphors seem to reinforce a In a world enamored with games of all sorts, Caillois
Hobbesian view of human nature that overshadows suggests that we can be easily seduced into viewing
the human capacity to make common cause. many activities as games, not the least of which,
482 Maurice Hamington

business. Games are fun, have intelligible rules, and Ben & Jerry’s business model, they maintained
hold out the promise of glorious victory. an overt commitment to ethics. A metaphor that
So, should we give up metaphors and in particular emerges from this Annual Report as well as their
game metaphors for business? Were it even possible, other materials and reports of the corporate culture is
of course not. Metaphors are integral to meaning and that of a journey, quest, or mission. There is a sense
knowledge. As Lakoff and Johnson (1999, p. 129) that Ben & Jerry’s perceived it was traveling a path,
declare, ‘‘Eliminating metaphor would eliminate even trailblazing a path, toward what it deemed were
philosophy.’’ Our dependence on metaphors is important social goals that entailed producing quality
extensive. I am not even suggesting that we elimi- products and maintaining profitability. Mark Johnson
nate using game metaphors for business. I have two describes the source-path-goal schema as one of the
modest proposals. One, we need to be attentive to fundamental conceptual metaphors that guides hu-
language. Words matter. The metaphors we use do man experience. Johnson (1993, pp. 204–205) spe-
not always reveal a deeper structure of conceptual- cifically applies the journey metaphor to commerce as
ization, but they might. As businesses communicate products can be seen as having a beginning, middle,
their identity through vision and mission statements, and end as they are sold to customers. Given that this
organization charts, business plans, and ultimately conceptual metaphor is familiar to business opera-
culture, underlying metaphors should be observed tions, it is not difficult to more generally apply it to the
and chosen carefully. No metaphors are intrinsically mission of corporations and such applications are al-
evil, and game metaphors are no exception, but ready being made. The suggestion here is not that
ethical practices may demand more than what nor- journey metaphors are superior to game metaphors,
mally constitutes game playing. Being attentive to but that they have a different relationship to ethics.
metaphors may provide us with an indication of One who is on a journey is not necessarily adversarial
existing ethical practices. Although conceptual and maybe even more open to new ideas and
metaphors shape perceptions, the relationship be- adventures. A travel metaphor may open new imag-
tween metaphor and behavior is dynamic, each inative space for moral reflection that complements
influencing the other. Ching (1993, p. 45) suggests game metaphors. If we can loosen the sediment of
that ‘‘metaphors raise our consciousness to some game metaphors, then perhaps we can avoid some of
state of affairs that already exist in our culture.’’ the pitfalls of ethical game playing.
My second proposal is related to the first. Given the Wittgenstein (1953, p. 5) claimed that the role of
dynamic relationship between metaphor and behav- philosophy is to be attentive to language and spe-
ior, we can develop alternative metaphors that can be cifically the context of ‘‘language games.’’ He saw
used to ascribe different conceptual structures to the the great potential for error and confusion, which
meaning of business activity. There are other meta- could impact notions of truth and the good if lan-
phors that are operant in business that can supplant or guage is imprecise. Attention to game metaphors in
complement game metaphors. One example comes business is one such attempt at achieving clarity
from Ben and Jerry’s Ice Cream in the mid-1990s, because sometimes business is like a game and
prior to its sale to Unilever in 2000. I do not wish to sometimes it is not.
evaluate the ethical merits of Ben and Jerry’s which
has been the subject of much scrutiny, I only wish to
Notes
offer an alternative metaphor for business activities.
Indicative of the company’s literature, the 1996 1
Examples of business-as-game metaphors among
Annual Report includes a statement by the founders business theorists are legion. For example, Doyle (1996,
Ben Cohen and Jerry Greenfield, ‘‘We remain ded- pp. 35–40) and Jenkins (2005, pp. 19–20). In the latter
icated to producing world class ice cream and actu- article, Jenkins argues that soccer should replace football
alizing the power of business as a force for progressive as the dominant leadership metaphor in business. See
social change’’ (p. 3). The Annual Report includes also, Donaldson and Dunfee (1994, pp. 7–8) for an
the usual information for shareholders but also con- analysis of business ethics using a game metaphor. The
tains a social report, a philanthropy report, and an classic discussion of business as a game can be found in
environmental report. Whatever one’s opinion is of Carr (1968).
Business is not a Game 483
2
Note that this article is not a criticism of ‘‘game the- Donaldson, T.: 2000, ‘Are Business Mangers ‘‘Profes-
ory’’ per se but rather the impact of social iterations of the sionals’’?’, Business Ethics Quarterly 10(1), 83–94.
game metaphor. Game theory is a rich field of decision- doi:10.2307/3857697.
making analysis that explores the convergence of individ- Donaldson, T. and T. W. Dunfee: 1994, ‘Toward a
ual decision making, self interest, and group interest as ex- Unified Conception of Business Ethics: Integrative
plored in the much-discussed ‘‘Prisoner’s Dilemma.’’ Social Contracts Theory’, Academy of Management
Game theory does not offer a theory of ethics as much as Review 19(2), 252–284. doi:10.2307/258705.
it unpacks the motivations of the agents involved. To the Doyle, C.: 1996, ‘Why Markets Need Referees’, Business
extent that game theory is applied to ethical dilemmas in Strategy Review 7(4), 35–40. doi:10.1111/j.1467-8616.
business without problematizing the assumptions about 1996.tb00140.x.
the game metaphor, game theory participates in my wider Epictetus: 1998, The Discourses (ed. Christopher Gill,
concern over the misuse of metaphor expressed. Like Sol- trans: Robin Hard) (Everyman, London).
omon (1999, p. 12), it is the use of ‘‘game theory as a met- Goldman, A.: 1980, The Moral Foundation of Professional
aphor of business activity that I object to.’’ For an Ethic (Rowman and Littlefield, Totowa, NJ).
excellent discussion of the ethical merits of game theory, Goodpaster, K. E.: 2004, ‘Ethics or Excellence? Con-
see Business Ethics Quarterly 9, no. 1 (1999). science as a Check on the Unbalanced Pursuit
3
Johnson looks to Immanual Kant for a counterex- of Organizational Goals’, Ivey Business Journal 68(4),
ample to his theory of metaphoric necessity in morality. 1–8.
Kant, as the supreme apologist for rationality surely Heath, J.: 2007, ‘An Adversarial Ethic for Business: Or
does not require metaphors that draw upon lived expe- When Sun-Tzu Met the Stakeholder’, Journal of Busi-
rience. However, Johnson finds that even Kant must ness Ethics 72(4), 359–374. doi:10.1007/s10551-006-
employ natural laws as a metaphor for his moral laws. 9175-5.
For Kant, pure moral laws, as an abstraction from exis- Jenkins, W.: 2005, ‘The Pitch for a New Leadership
tence, cannot be understood or applied without a refer- Metaphor’, Human Resource Planning 28(1), 19–20.
ence to natural laws (1987, p. 72). Johnson, M.: 1987, The Body in the Mind: The Bodily Basis
4
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documents how scientists and religious leaders using dif- Chicago Press, Chicago).
ferent suppositions and methodologies supported the Johnson, M.: 1993, Moral Imagination: Implications of
notion of women as morally weak, a conceptual meta- Cognitive Science for Ethics (The University of Chicago
phor supported by numerous secondary metaphors. Press, Chicago).
Lakoff, G. and M. Johnson: 1999, Philosophy in the Flesh:
The Embodied Mind and Its Challenge to Western Thought
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