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Operating Instructions

Premium Design Phone


Model No. KX-PRS120

Before initial use, see “Getting Started”


on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 49.

For assistance, visit our Web site: http://www.panasonic.com/help for customers


in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

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Table of Contents
Introduction Remote operation .......................................38
Accessory information ..................................3 Answering system settings .........................40

Important Information Useful Information


For your safety .............................................5 Voice mail service ......................................41
Important safety instructions ........................6 Error messages ..........................................42
For best performance ...................................6 Troubleshooting .........................................43
Other information .........................................7 FCC and other information .........................47
Specifications ...............................................7 Guía Rápida Española
Getting Started Guía Rápida Española ...............................49
Setting up .....................................................9 Appendix
Intelligent eco mode ...................................10 Customer services .....................................53
Controls ......................................................11 Warranty (For United States and Puerto
Display icons ..............................................11 Rico) ...........................................................54
Language setting ........................................12
Date and time .............................................12 Index
Other settings .............................................12 Index...........................................................56

Making/Answering Calls
Making calls ...............................................14
Answering calls ..........................................14
Useful features during a call .......................14
Intercom .....................................................16

Phonebook
Phonebook .................................................17
Speed dial ..................................................19

Programming
Menu list .....................................................21
Alarm ..........................................................27
Silent mode ................................................27
Call block ....................................................28
Baby monitor ..............................................29
Other programming ....................................31
Registering a unit .......................................32

Caller ID Service
Using Caller ID service ...............................33
Caller list ....................................................33

Answering System
Answering system ......................................35
Turning the answering system on/off .........35
Greeting message ......................................35
Listening to messages ...............................36
Advanced new message alerting
features ......................................................37

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Introduction

Accessory information
Supplied accessories
No. Accessory item/Order number Quantity
A AC adaptor/PNLV226-KZ 1
B Telephone line cord/PQJA10075Z 1
C Rechargeable batteries/HHR-4DPA 2
D Handset cover*1/PNYNPRSA10WR 1

*1 The handset cover comes attached to the handset.

A B C D

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 53).

Accessory item Order number


Rechargeable HHR-4DPA*1
batteries R To order, please visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
T-adaptor KX-J66
Range extender KX-TGA405*2
Key detector KX-TGA20*3

*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender
*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and
attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to
which the key detector is attached. Please visit our Web site:
http://panasonic.net/pcc/products/telephone/p/tga20/

Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.

For assistance, please visit http://www.panasonic.com/help 3

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Introduction

Expanding your phone system


Handset (optional): KX-PRSA10
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different color
from that of the supplied handsets.

4 For assistance, please visit http://www.panasonic.com/help

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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
Power connection allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock. Medical
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.92 GHz to 1.93 GHz, and the RF
insulation defect from moisture, etc. transmission power is 115 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact us external RF energy.
at http://www.panasonic.com/contactinfo
R Unplug from power outlets and never touch
the inside of the product if its casing has
CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line jacks in wet
locations unless the jack is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.

For assistance, please visit http://www.panasonic.com/help 5

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Important Information
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed. Important safety
– there is a power failure. instructions
When using your product, basic safety
Battery precautions should always be followed to
R We recommend using the batteries noted reduce the risk of fire, electric shock, and
on page 3. USE ONLY rechargeable injury to persons, including the following:
Ni-MH batteries AAA (R03) size. 1. Do not use this product near water for
R Do not mix old and new batteries. example, near a bathtub, washbowl,
R Do not open or mutilate the batteries. kitchen sink, or laundry tub, in a wet
Released electrolyte from the batteries is basement or near a swimming pool.
corrosive and may cause burns or injury to 2. Avoid using a telephone (other than a
the eyes or skin. The electrolyte is toxic and cordless type) during an electrical storm.
may be harmful if swallowed. There may be a remote risk of electric
R Exercise care when handling the batteries. shock from lightning.
Do not allow conductive materials such as 3. Do not use the telephone to report a gas
rings, bracelets, or keys to touch the leak in the vicinity of the leak.
batteries, otherwise a short circuit may 4. Use only the power cord and batteries
cause the batteries and/or the conductive indicated in this manual. Do not dispose of
material to overheat and cause burns. batteries in a fire. They may explode.
R Charge the batteries provided with or Check with local codes for possible special
identified for use with this product only, in disposal instructions.
accordance with the instructions and SAVE THESE INSTRUCTIONS
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger). For best performance
Failure to follow these instructions may
cause the batteries to swell or explode. Base unit location/avoiding noise
Attention: The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
A nickel metal hydride battery that is
TVs, radios, personal computers,
recyclable powers the product you have
wireless devices, or other phones.
purchased.
– facing away from radio frequency
Please call 1-800-8-BATTERY
transmitters, such as external antennas
(1-800-822-8837) for information on how to
of mobile phone cell stations. (Avoid
recycle this battery.
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.

6 For assistance, please visit http://www.panasonic.com/help

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Important Information
R If the reception for a base unit location is
not satisfactory, move the base unit to
Notice for product disposal, transfer,
another location for better reception. or return
R This product can store your private/
Environment confidential information. To protect your
R Keep the product away from electrical noise privacy/confidentiality, we recommend that
generating devices, such as fluorescent you erase information such as phonebook
lamps and motors. or caller list entries from the memory before
R The product should be kept free from you dispose of, transfer, or return the
excessive smoke, dust, high temperature, product.
and vibration.
R The product should not be exposed to Notice
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.

Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Specifications
R Standard:
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
Other information R Frequency range:
1.92 GHz to 1.93 GHz
CAUTION: Risk of explosion if battery is R RF transmission power:
replaced by an incorrect type. Dispose of used 115 mW (max.)
batteries according to the instructions. R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.6 W
Maximum: Approx. 2.8 W
For assistance, please visit http://www.panasonic.com/help 7

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Important Information
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)

8 For assistance, please visit http://www.panasonic.com/help

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Getting Started
R Confirm correct polarities ( , ).
Setting up
Connections
n Base unit
Connect the AC adaptor plug to the unit
until you hear a click.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet. 1
Connect the telephone line cord to the
unit until you hear a click.
Fasten the cord by hooking it.
Connect the telephone line cord to the
single-line telephone jack (RJ11C) until
you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.
Note: R Follow the directions on the display to set
up the unit.
R Use only the supplied Panasonic AC
adaptor PNLV226.

4 1
52
6
7
3

Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (1).
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.

For assistance, please visit http://www.panasonic.com/help 9

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Getting Started
R Clean the charge contacts of the handset,
Battery charging base unit, and charger with a soft and dry
Charge for about 7 hours. cloth once a month. Before cleaning the
R Confirm “Charging” is displayed (1). unit, disconnect from power outlets and any
R When the batteries are fully charged, telephone line cords. Clean more often if
“Fully charged” is displayed. the unit is exposed to grease, dust, or high
humidity.

1 Battery level
Icon Battery level
High
Medium
Low
Needs charging.

Empty

Note when setting up Panasonic Ni-MH battery


performance (supplied batteries)
Note for connections
Operation Operating time
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel In continuous use 10 hours max.*1
warm during use.) Not in use (standby) 6 days max.*1
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC *1 If eco mode is on.
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of Note:
the adaptor may cause it to become R Actual battery performance depends on
disconnected. usage and ambient environment.

During a power failure


The unit will not work during a power failure.
We recommend connecting a corded-type Intelligent eco mode
telephone (without AC adaptor) to the same This feature automatically reduces handset
telephone line or to the same telephone line power consumption by suppressing handset
jack using a Panasonic T-adaptor (page 3). transmission power when the handset is close
to the base unit.
Note for battery installation R When this feature is activated, is
displayed.
R Use the supplied rechargeable batteries.
R Eco mode is turned off when the clarity
For replacement, we recommend using the
booster is activated (page 15).
Panasonic rechargeable batteries noted on
page 3, 6.

Note for battery charging


R It is normal for the handset to feel warm
during charging.

10 For assistance, please visit http://www.panasonic.com/help

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Getting Started
Navigator key
Controls – MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– (Volume: MDN or MCN): Adjust the
Handset receiver or speaker volume while talking.
– MCN CID (Caller ID): View the caller list.
E – MFN W : View the phonebook entry.
– MEN REDIAL: View the redial list.

Base unit
F
A

A
G
B
H
C

D
B
M N (Locator)
I R You can locate a misplaced handset
by pressing M N.
J Charge contacts

Display icons
Handset display items
Item Meaning
Within base unit range
Speaker
MZN (SP-PHONE: Speakerphone) Out of base unit range
M N (TALK)
The line is in use.
Dial keypad (*: TONE) R When flashing slowly: The
Receiver call is put on hold.
Display R When flashing rapidly: An
MFLASHNMCALL WAITN incoming call is now being
MOFFN received.
Microphone
Charge contacts Eco mode is on. (page 10)
n Control type Noise reduction is set.
Soft keys (page 15)
By pressing a soft key, you can select the Z Speakerphone is on.
feature shown directly above it on the (page 14)
display.
For assistance, please visit http://www.panasonic.com/help 11

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Getting Started
Item Meaning 2 MbN: Select the desired setting. a MSaveN
Answering system is on. 3 MOFFN
(page 35)
Ringer volume is off.
(page 23)
Voice guidance language
Silent mode is on. (page 27) You can select either “English” or
“Español” as the voice guidance language
Call sharing mode is off. of the answering system. The default setting is
(page 25) “English”.
Alarm is on. (page 27) 1 MMenuN (right soft key) #112
Equalizer is set. (page 15) 2 MbN: Select the desired setting.
The key backlight is off. 3 MSaveN a MOFFN
(page 24)
Handset number
Battery level Date and time
Blocked call (page 28)
1 MMenuN (right soft key) #101
Baby monitor is activated.
The name/number displayed
2 Enter the current month, date, and year
by selecting 2 digits for each.
next to the icon indicates the
Example: July 15, 2013
monitoring unit. (page 29)
07 15 13
Booster Clarity booster is on.
on (page 15)
3 MOKN

Line in Someone is using the line.


4 Enter the current hour and minute
use (12-hour clock format) by selecting 2
digits for each.
In use Answering system is being Example: 9:30
used by another handset. 09 30
5 *: Select “AM” or “PM”.
Handset soft key icons 6 MSaveN a MOFFN
Icon Action Note:
Temporarily turns off the ringer R When English is selected as the display
for incoming calls. (page 14) language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
W Opens the phonebook. format is used.

Language setting Other settings


Display language Screen saver mode
You can select either “English” or The backlight goes dark when on a call or
“Español” as the display language. The turns off completely after 1 minute of
default setting is “English”. inactivity if the handset is not on the base unit
or charger.
1 MMenuN (right soft key) #110
Activate the handset display again by:

12 For assistance, please visit http://www.panasonic.com/help

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Getting Started
– pressing M N when on a call.
– pressing MOFFN at all other times.

Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMenuN (right soft key) #120
2 MbN: Select the desired setting.
3 MSaveN a MOFFN

For assistance, please visit http://www.panasonic.com/help 13

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Making/Answering Calls
Example: If you need to dial the line access
number “9” when making outside calls with a
Making calls PBX:
1 Lift the handset and dial the phone 1 9 a MDN (Pause)
number. 2 Dial the phone number. a M N
R To correct a digit, press MClearN.
Note:
2 Press M N.
R A 3.5 second pause is inserted each time
3 When you finish talking, press MOFFN or MDN (Pause) is pressed.
place the handset on the base unit or
charger.

Using the speakerphone Answering calls


1 Dial the phone number and press MZN. 1 Lift the handset and press M N or MZN
when the unit rings.
2 When you finish talking, press MOFFN.
Note:
2 When you finish talking, press MOFFN or
place the handset on the base unit or
R To switch back to the receiver, press MZN/ charger.
M N. Any key answer: You can answer the call by
pressing any dial key.
Adjusting the receiver or speaker Auto talk: You can answer calls simply by
volume lifting the handset (page 24).
Temporary ringer off: You can turn the ringer
Press MDN or MCN repeatedly while talking. off temporarily by pressing M N.

Making a call using the redial list


Adjusting the handset ringer volume
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.). Press MDN or MCN repeatedly to select the
desired volume while ringing.
1 MEN REDIAL
2 MbN: Select the desired phone number.
3 M N
Useful features during a
Erasing a number in the redial list call
1 MEN REDIAL
Hold
2 MbN: Select the desired phone number.
a MEraseN 1 Press MMenuN during an outside call.
3 MbN: “Yes” a MSelectN a MOFFN 2 MbN: “Hold” a MSelectN
3 To release hold, press M N.
Pause (for PBX/long distance service Note:
users)
R After holding for 10 minutes, the call is
A pause is sometimes required when making disconnected.
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also Mute
needed (page 19).
1 Press MMuteN during a call.

14 For assistance, please visit http://www.panasonic.com/help

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Making/Answering Calls
2 To return to the call, press MMuteN. R When this feature is turned on, “Booster
on” is displayed.

Flash
Handset noise reduction
MFLASHN allows you to use the special
features of your host PBX such as transferring This feature allows you to hear the voice of
an extension call, or accessing optional the person you are talking to clearly, by
telephone services. reducing the surrounding noise coming from
the other party’s telephone.
Note:
R To change the flash time, see page 25.
1 Press MMenuN while talking.
2 MbN: “Noise reduction on” or
“Noise reduction off” a MSelectN
For call waiting or Call Waiting
Note:
Caller ID service users
R Depending on the environment where this
To use call waiting or Call Waiting Caller ID, handset is being used, this feature may not
you must first subscribe with your service be effective.
provider/telephone company. R This feature is not available using the
This feature allows you to receive calls while speakerphone.
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone. Handset equalizer
If you subscribe to both Caller ID and Call This feature clarifies the voice of the person
Waiting with Caller ID services, the 2nd you are talking to, producing a more
caller’s information is displayed after you hear natural-sounding voice that is easier to hear
the call waiting tone on the handset. and understand.
1 Press MCALL WAITN to answer the 2nd 1 Press MMenuN while talking.
call.
2 MbN: “Equalizer” a MSelectN
2 To switch between calls, press MCALL
WAITN. 3 MbN: Select the desired setting.
Note: 4 Press MOKN to exit.
R Please contact your service provider/ Note:
telephone company for details and R Depending on the condition and quality of
availability of this service in your area. your telephone line, this feature may
emphasize existing line noise. If it becomes
Temporary tone dialing (for difficult to hear, turn this feature off.
R This feature is not available while using the
rotary/pulse service users) speakerphone.
Press * (TONE) before entering access
numbers which require tone dialing.
Call share
You can join an existing outside call.
Handset clarity booster To join the conversation, press M N when
This feature can improve sound clarity when the other handset is on an outside call.
the handset is used in an area where there Note:
may be interference. During an outside call,
R A maximum of 3 parties (including 1 outside
this feature is turned on automatically when
party) can join a conversation using 2
necessary.
extensions. (3-way conference)

For assistance, please visit http://www.panasonic.com/help 15

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Making/Answering Calls
R To prevent other users from joining your
conversations with outside callers, turn the Making an intercom call
call sharing mode off (page 25).
1 MMenuN (right soft key) a MIntercomN
2 MbN: Select the desired unit. a MSelectN
Transferring calls, conference
3 When you finish talking, press MOFFN.
calls
Outside calls can be transferred between 2
handsets in the same radio cell. Answering an intercom call
2 handsets in the same radio cell can have a 1 Press M N to answer the page.
conference call with an outside party.
1 During an outside call, press MMenuN.
2 When you finish talking, press MOFFN.

2 MbN: “Intercom” a MSelectN


Turning auto intercom on/off
3 MbN: Select the desired unit. a MSelectN
This feature allows the handset to answer
4 Wait for the paged party to answer. intercom calls automatically when it is called.
R If the paged party does not answer,
You do not need to press M N. When this
press MBackN to return to the outside
feature is set to “On”, the monitoring handset
call.
for the baby monitor feature (page 30) will
5 To complete the transfer: also answer baby monitor calls automatically.
Press MOFFN. The default setting is “Off”.
To establish a conference call:
MMenuN a MbN: “Conference” a 1 MMenuN (right soft key) #273
MSelectN 2 MbN: Select the desired setting. a
R To leave the conference, press MOFFN. MSaveN a MOFFN
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMenuN a MbN: “Hold” a MSelectN
To resume the conference: MMenuN
a MbN: “Conference” a MSelectN
R To cancel the conference: MMenuN a
MbN: “Stop conference” a
MSelectN
You can continue the conversation
with the outside caller.

Intercom
Intercom calls can be made between
handsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press MOFFN, then press
M N.

16 For assistance, please visit http://www.panasonic.com/help

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Phonebook
Key Character
Phonebook 2 A B C 2
You can add 300 names (16 characters max.) a b c 2
and phone numbers (24 digits max.) to the 3 D E F 3
phonebook, and assign each phonebook entry
to the desired group. d e f 3
4 G H I 4
The total number of entries that can be stored
g h i 4
varies depending on how many phone
numbers you have stored for each entry. 5 J K L 5
Total number of entries is shown below*1: j k l 5
1 name + 1 phone number: 300 entries
1 name + 2 phone numbers: 150 entries 6 M N O 6
1 name + 3 phone numbers: 100 entries m n o 6
*1 Up to 3 phone numbers for each entry
7 P Q R S 7
can be stored.
p q r s 7
Important:
8 T U V 8
R All entries can be shared by any registered
handset. t u v 8
9 W X Y Z 9
Adding phonebook entries w x y z 9

1 MWN or MFN W a MMenuN 0 0

2 MbN: “Add new entry” a MSelectN # #

3 MbN: “(Name)” a MSelectN R To enter another character that is located


4 Enter the party’s name. a MOKN on the same dial key, first press MEN to
move the cursor to the next space.
5 MbN: “(Phone no. 1)” a MSelectN R If you do not press any dial key within 5
R You can store up to 3 phone numbers seconds after entering a character, the
for each entry. character is fixed and the cursor moves to
6 Enter the party’s phone number. a MOKN the next space.
R in the above table represents a single
7 MbN: “Group 1” a MSelectN space.
8 MbN: Select the desired group. a MSelectN
9 MSaveN a MOFFN Erasing the character or number
Press MFN or MEN. a MClearN
R Press and hold MClearN to erase all
Character table for entering names characters or numbers.
While entering characters, you can switch
between uppercase and lowercase by Storing a redial list number to the
pressing * (A®a). phonebook
Key Character 1 MEN REDIAL
1 & ’ ( ) H , 2 MbN: Select the desired phone number.
– . / 1 a MDetailN a MSaveN
3 To store the name, continue from step 3,
“Editing entries”, page 18.

For assistance, please visit http://www.panasonic.com/help 17

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Phonebook

Storing caller information to the Finding and calling from a


phonebook phonebook entry
1 MCN CID 1 MWN or MFN W
2 MbN: Select the desired entry. a MDetailN 2 To scroll through all entries
R To edit the number: MMenuN a MbN: MbN: Select the desired entry. a M N
“Edit” a MSelectN To search by first character
Press MEditN repeatedly until the Press the dial key (0 to 9, or #)
phone number is shown in the desired which contains the character you are
format. And then, press MSaveN. Go to searching for (page 17).
step 5. MbN: Scroll through the phonebook if
3 MMenuN necessary. a M N
4 MbN: “Save CID” a MSelectN To search by query
* a To search for the name, enter
5 MbN: “Phonebook” a MSelectN the first characters (up to 4) in
6 Continue from step 3, “Editing entries”, uppercase (page 17). a MOKN
page 18. MbN: Scroll through the phonebook if
necessary. a M N
To search by group
Groups MGroupN
Groups can help you find entries in the MbN: Select the desired group. a
phonebook quickly and easily. You can MSelectN
change the names of groups (“Friends”, MbN: Scroll through the phonebook if
“Family”, etc.). By assigning different ringer necessary. a M N
tones for different groups of callers, you can 3 MbN: Select the desired phone number.
identify who is calling (ringer ID), if you have aM N
subscribed to Caller ID service.

Editing entries
Changing group names/setting ringer
ID 1 Find the desired entry (page 18). a
MMenuN
1 MWN or MFN W a MMenuN
2 MbN: “Edit” a MSelectN
2 MbN: “Group” a MSelectN
3 MbN: Select the desired item you want to
3 MbN: Select the desired group. a MSelectN change. a MSelectN
4 To change group names 4 To change the name and phone
MbN: “Group name” a MSelectN a Edit number:
the name (10 characters max.; page 17). Edit the name or phone number. a MOKN
a MSaveN To change the group:
To set group ringer tone MbN: Select the desired group. a MSelectN
MbN: Select the current setting of the 5 MSaveN a MOFFN
group ringer tone. a MSelectN a MbN:
Select the desired ringer tone. a MSaveN
5 MOFFN Erasing entries
Erasing an entry
1 Find the desired entry (page 18). a
MMenuN

18 For assistance, please visit http://www.panasonic.com/help

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Phonebook
2 MbN: “Erase” a MSelectN
Adding phone numbers to speed
3 MbN: “Yes” a MSelectN a MOFFN dial keys
n By entering phone numbers:
Erasing all entries
1 Press and hold the desired speed dial
1 MWN or MFN W a MMenuN key (1 to 9). a MAddN
2 MbN: “Erase all” a MSelectN 2 MbN: “Manual” a MSelectN
3 MbN: “Yes” a MSelectN 3 Enter the party’s name (16 characters
max.; page 17). a MOKN
4 MbN: “Yes” a MSelectN a MOFFN
4 Enter the party’s phone number (24
digits max.). a MOKN a MSelectN a
Chain dial MOFFN
This feature allows you to dial phone numbers n From the phonebook:
in the phonebook while you are on a call. This 1 Press and hold the desired speed dial
feature can be used, for example, to dial a key (1 to 9). a MAddN
calling card access number or bank account
PIN that you have stored in the phonebook, 2 MbN: “Phonebook” a MSelectN
without having to dial manually. 3 MbN: Select the desired entry. a
1 During an outside call, press MMenuN. MSelectN

2 MbN: “Phonebook” a MSelectN 4 MbN: Select the desired phone number.

3 MbN: Select the desired entry. a MSelectN 5 MSaveN a MOFFN


Note:
4 MbN: Select the desired phone number.
R If you edit a phonebook entry which is
5 Press MCallN to dial the number. assigned to a speed dial key, the edited
Note: entry does not transfer to the speed dial
R When storing a calling card access number key.
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add Editing an entry
pauses after the number and PIN as
necessary (page 14). 1 Press and hold the desired speed dial key
R If you have rotary/pulse service, you need (1 to 9). a MMenuN
to press * (TONE) before pressing
MMenuN in step 1 to change the dialing
2 MbN: “Edit” a MSelectN
mode temporarily to tone. When adding 3 Edit the name if necessary. a MOKN
entries to the phonebook, we recommend 4 Edit the phone number if necessary. a
adding * (TONE) to the beginning of MOKN a MSelectN a MOFFN
phone numbers you wish to chain dial
(page 17).
Erasing an entry
1 Press and hold the desired speed dial key
Speed dial (1 to 9). a MMenuN
You can assign 1 phone number to each of 2 MbN: “Erase” a MSelectN
the dial keys (1 to 9) on the handset. 3 MbN: “Yes” a MSelectN a MOFFN

For assistance, please visit http://www.panasonic.com/help 19

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Phonebook

Viewing an entry/Making a call


1 Press and hold the desired speed dial key
(1 to 9).
2 To make a call, press M N.

20 For assistance, please visit http://www.panasonic.com/help

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Programming

Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMenuN (right soft key)
2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MSelectN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MSelectN
4 Press MCN or MDN to select the desired setting. a MSaveN
n Using the direct command code
1 MMenuN (right soft key) a Enter the desired code.
Example: Press MMenuN (right soft key) #101.
2 Select the desired setting. a MSaveN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.

Display the menu tree and direct command code table


Main menu: “Caller list”

Operation Code
Viewing the caller list. #213 33

Main menu: “Answering device”


Sub-menu 1 Sub-menu 2 Settings Code
Message list – – #329 36
Play new message – – #323 36
Play all message – – #324 36
Erase all message*1 – – #325 37
Greeting Record greeting*1 – #302 35
Check greeting – #303 36
Pre-recorded*1 – #304 35
(Reset to pre-recorded
greeting)

For assistance, please visit http://www.panasonic.com/help 21

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Programming
Sub-menu 1 Sub-menu 2 Settings Code
New message alert Outgoing call*1 1: On 0: <Off> #338 37
– On/Off
Outgoing call*1 –
– Notification to
Outgoing call*1 1: Activate
– Remote code 0: <Inactivate>
Handset beep 1: On 0: <Off> #339 37
Settings Ring count*1 2-7: 2-7 rings #211 40
4: <4 rings>
0: Toll saver
Recording time*1 1: 1 min #305 40
3: <3 min>
0: Greeting only*2
Remote code*1 <111> #306 38
Screen call 1: <On> 0: Off #310 40
Answer on*1 – – #327 35
Answer off*1 – – #328 35

Main menu: “Voice Mail access”


Operation Code
Listening to voice mail messages. #330 41

Main menu: “Intercom”


Operation Code
Paging the desired unit. #274 16

Main menu: “Set date & time”


Sub-menu 1 Sub-menu 2 Settings Code
Date and time*1 – – #101 12
Memo alarm 1-5: Alarm1-5 1: Once #720 27
2: Daily
3: Weekly
0: <Off>
Time adjustment*1, *3 – 1: <Caller ID #226 –
auto>
0: Manual

22 For assistance, please visit http://www.panasonic.com/help

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Programming
Main menu: “Settings”
Sub-menu 1 Sub-menu 2 Settings Code
Ring adjustments Ringer volume 0-6: Off-6 <6> #160 –
Ringer tone*4, *5 <Tone 1> #161 –
Silent mode 1: On 0: <Off> #238 27
– On/Off
Silent mode <11:00 PM/06:00 #237 28
– Start/End AM>
Silent mode 1-9: Group 1-9 #241 28
– Select group
Set date & time Date and time*1 – #101 12
Memo alarm 1: Once #720 27
– 1-5: Alarm1-5 2: Daily
3: Weekly
0: <Off>
Time 1: <Caller ID #226 –
adjustment*1, *3 auto>
0: Manual
Talking Caller ID – 1: <On> 0: Off #162 33
Handset name – – #104 31
Key detector Change name*1 Detector1 #6561 –
setting*6 Detector2*8 #6562*9
– 1:Add new device
(for Detector1)*7 Detector3*8 #6563*9
– 2:Add new device Detector4*8 #6564*9
(for Detector2)
Registration – #6571 –
– 3:Add new device
(for Detector3) #6572*9
– 4:Add new device #6573*9
(for Detector4)
#6574*9
Deregistration – #6581 –
#6582*9
#6583*9
#6584*9
Call block*1 – – #217 28
First ring*1 1: <On> 0: Off #173 29
Block w/o num*1, *2 1: On 0: <Off> #240 28
(Block calls without
phone number)
Speed dial – – #261 19

For assistance, please visit http://www.panasonic.com/help 23

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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Voice mail Save VM access#*1 – #331 41
(VM: Voice mail)
VM tone detect*1 1: <On> 0: Off #332 41
Display Wallpaper <Wallpaper1> #181 –
Clock*10 1: Analog(Small) #198 –
2: Analog(Large)
3: <Digital
(Large)>
4: Digital
(Small)
0: Off
Display color 1: <Color1> #182 –
2: Color2
Display mode*11 1: <Multi items> #192 –
0: Single item
Key backlight 1: <On> 0: Off #276 –
LCD backlight*12 1: <On> 0: Off #191 –
LCD contrast 1-6: Contrast #145 –
(Display contrast) 1-6
<Contrast 3>
Auto intercom – 1: On #273 16
0: <Off>
Key tone – 1: <On> 0: Off #165 –
Caller ID edit – 1: <On> 0: Off #214 34
(Caller ID number auto
edit)
Auto talk*13 – 1: On 0: <Off> #200 14

24 For assistance, please visit http://www.panasonic.com/help

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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set tel line Set dial mode*1 1: Pulse #120 13
2: <Tone>
Set flash time*1, *14 0: 900 ms #121 15
1: <700 ms>
2: 600 ms
3: 400 ms
4: 300 ms
5: 250 ms
G: 200 ms
#: 160 ms
6: 110 ms
7: 100 ms
8: 90 ms
9: 80 ms
Set line mode*1, *15 1: A 2: <B> #122 –
Call sharing*1, *16 – 1: <On> 0: Off #194 15
Registration Register handset – #130 32
Deregistration*2 – #131 32
Customer support – – #680 –
Change language Display 1: <English> #110 12
2: Español
Voice prompt*1 1: <English> #112 12
2: Español

Main menu: “Baby monitor”


Sub-menu 1 Sub-menu 2 Settings Code
On/Off – 1: On 0: <Off> #268 29
Sensitivity level – 1: Low #269 30
2: <Middle>
3: High

Main menu: “Calendar”

Operation Code
Viewing the calendar and setting the schedule alarm. #727 31

Main menu: “Key detector”*6


Sub-menu 1 Sub-menu 2 Settings Code
Search – – #655 –
Battery check – –

For assistance, please visit http://www.panasonic.com/help 25

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Programming
Main menu: “Ring adjustments”*17
Sub-menu 1 Sub-menu 2 Settings Code
Ringer volume – 0-6: Off-6 <6> #160 –
Ringer tone*4, *5 – <Tone 1> #161 –
Silent mode On/Off 1: On 0: <Off> #238 27
Start/End <11:00 PM/06:00 #237 28
AM>
Select group 1-9: Group 1-9 #241 28

*1 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*2 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*3 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 12).
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
2). If you select a melody, you cannot distinguish lines by their ringers.
*5 The preset melodies in this product (“Tone 3” - “Melody 30”) are used with permission of
© 2012 Copyrights Vision Inc.
*6 This setting is available when you have the key detector (KX-TGA20). Read the installation
manual for more information on the key detector.
*7 For models with supplied key detectors, the display shows “1:Detector1”.
*8 If you register 2 or more key detectors.
*9 If you have 2 or more key detectors.
*10 Wallpaper is displayed in the standby mode only when you select “Digital(Small)” or
“Off” for this setting.
*11 You can select to display either a single item or multiple items on one screen at a time for
the handset main menu icons in function menu, recorded message list, phonebook list, caller
list, and redial list.
*12 You can set the handset display backlight while on charge.
– “On”: Backlight is on (dimmed).
– “Off”: Backlight turns off after 10 seconds of charging.
*13 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*14 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*15 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.
*16 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*17 This menu icon is displayed when the key detector is not registered.

26 For assistance, please visit http://www.panasonic.com/help

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Programming
8 MbN: Select the desired alarm tone. a
Alarm MSelectN
R We recommend selecting a different
An alarm sounds at the set time for 1 minute ringer tone from the one used for
and is repeated 5 times at 5 minute intervals outside calls.
(snooze function). A text memo can also be
displayed for the alarm. A total of 5 separate
9 MbN: Select the desired snooze setting.
a MSelectN
alarm times can be programmed for each
handset. You can set one of 3 different alarm 10 MSelectN a MOFFN
options (once, daily, or weekly) for each alarm Note:
time.
R Press MStopN to stop the alarm completely.
Important: R When the handset is in use, the alarm will
R Make sure the unit’s date and time setting not sound until the handset is in standby
is correct (page 12). mode.
R Press any dial key or MSnoozeN to stop the
1 MMenuN (right soft key) #720 sound but keep the snooze function
2 Select an alarm by pressing 1 to 5. a activated.
MSelectN R If you want to make an outside call when
3 MbN: Select the desired alarm option. a the snooze function is activated, please
MSelectN stop the snooze function before making the
call.
“Off”
Turns alarm off. Go to step 10.
“Once”
An alarm sounds once at the set time.
Silent mode
Silent mode allows you to select a period of
“Daily” time during which the handset will not ring for
An alarm sounds daily at the set time. outside calls. This feature is useful for time
Go to step 5. periods when you do not want to be disturbed,
“Weekly” for example, while sleeping. Silent mode can
Alarm sounds weekly at the set time(s). be set for each handset.
Using the phonebook’s group feature
(page 18), you can also select groups of
4 Proceed with the operation according to callers whose calls override silent mode and
your selection in step 3. ring the handset (Caller ID subscribers only).
n Once: Important:
Enter the desired month and date. a R Make sure the unit’s date and time setting
MOKN is correct (page 12).
n Weekly: R If you have set the alarm, the alarm sounds
MbN: Select the desired day of the week even if the silent mode is turned on.
and press MSelectN. a MOKN
5 Set the desired time. Turning silent mode on/off
6 *: Select “AM” or “PM”. a MOKN
1 MMenuN (right soft key) #238
7 Enter a text memo (30 characters max.).
2 MbN: Select the desired setting. a MSaveN
a MOKN
R If you select “Off”, press MOFFN to
exit.
3 Enter the desired hour and minute you
wish to start this feature.

For assistance, please visit http://www.panasonic.com/help 27

PRS120(en)_0122_ver110.pdf 27 2014/01/22 10:09:31


Programming
4 *: Select “AM” or “PM”. a MOKN a call without a recognized phone number,
the call is logged in the caller list
5 Enter the desired hour and minute you (page 33) with after the call is
wish to end this feature. disconnected.
6 *: Select “AM” or “PM”.
7 MSaveN a MOFFN Storing unwanted callers
You can store up to 100 phone numbers in the
Changing the start and end time call block list.
1 MMenuN (right soft key) #237 Important:
2 Continue from step 3, “Turning silent R You must store the phone number with an
mode on/off”, page 27. area code in the call block list.
n From the caller list:
Selecting groups to bypass silent 1 MCN CID
mode 2 MbN: Select the entry to be blocked. a
1 MMenuN (right soft key) #241 MDetailN
R To edit the number: MMenuN a
2 Select your desired groups by pressing MbN: “Edit” a MSelectN
1 to 9. Press MEditN repeatedly until the
R “ ” is displayed next to the selected phone number is shown in the
group numbers. 10-digit format. And then, press
R To cancel a selected group, press the MSaveN. Go to step 5.
same dial key again. “ ” disappears.
3 MMenuN
3 MSaveN a MOFFN
4 MbN: “Save CID” a MSelectN
5 MbN: “Call block” a MSelectN
6 MbN: “Yes” a MSelectN
Call block
7 Edit the phone number if necessary
This feature allows the unit to reject calls when: (24 digits max.).
– the unit receives a call from a phone
number stored in the call block list as 8 MSaveN a MOFFN
unwanted (“Storing unwanted callers”, n By entering phone numbers:
page 28). 1 MMenuN (right soft key) #217
– the unit receives a call without phone
number (“Blocking incoming calls without 2 MMenuN a MbN: “Add” a MSelectN
phone number”, page 28). 3 Enter the phone number (24 digits
When a call is received, the unit rings for a max.).
short time*1 while the caller is being identified.
If the phone number matches an entry in the 4 MSaveN a MOFFN
call block list, the unit emits no sound to the
caller, and disconnects the call. (Caller ID Blocking incoming calls without
subscribers only) phone number
*1 This is called first ring. If you do not want
the first ring to sound, turn this setting to You can reject a call when no phone number
“Off” (page 29). is provided, such as a call just showing “Out
of area”.
Important:
1 MMenuN (right soft key) #240
R When the unit receives a call from a
number that is stored in the call block list or 2 MbN: Select the desired setting. a MSaveN

28 For assistance, please visit http://www.panasonic.com/help

PRS120(en)_0122_ver110.pdf 28 2014/01/22 10:09:31


Programming
3 MOFFN R During the monitoring mode, battery
consumption is faster than usual. We
recommend leaving the monitored handset
Setting the first ring for the call block on the base unit or charger.
list R The monitored handset never rings during
If you do not want the first ring from a number the monitoring mode.
on the call block list to sound, turn the first ring
setting to “Off”. The default setting is “On”.
Setting the baby monitor
1 MMenuN (right soft key) #173
Perform the setting operation with the handset
2 MbN: Select the desired setting. a MSaveN to be monitored (for example, the handset
3 MOFFN placed in a baby’s room).

Viewing/editing/erasing call block To monitor with a handset


numbers The internal baby monitor feature is only
available between handsets in the same radio
1 MMenuN (right soft key) #217 cell.
2 MbN: Select the desired entry. 1 MMenuN (right soft key) #268
R To exit, press MOFFN.
2 MbN: “On” a MSelectN
3 To edit a number:
MEditN a Edit the phone number. a 3 MbN: Select the desired handset number
MSaveN a MOFFN to monitor with. a MSaveN
To erase a number: R “Baby monitor” will be displayed.
MEraseN a MbN: “Yes” a MSelectN a R The registered handset name/number
MOFFN is displayed.
Note:
R When this feature is on, another handset
can hear the monitored handset by making
Baby monitor an intercom call.
This feature allows you to listen in on a room
where another handset is located, allowing To monitor from an outside line
you to easily monitor from different areas of
n From the phonebook:
the house or place. The monitored handset
(placed in a baby’s room, for example) will 1 MMenuN (right soft key) #268
automatically call the monitoring handset or 2 MbN: “On” a MSelectN
the phone number stored when it detects
sound. 3 MbN: Select “External” to monitor
from an outside line. a MEditN a
Important: MAddN
R You should perform a test run of the baby
monitor procedure to ensure that the baby
4 MbN: “Phonebook” a MSelectN
monitor feature is set correctly. For 5 MbN: Select the phonebook entry. a
example, test its sensitivity. Check the MSelectN
connection if you are diverting the baby 6 MbN: Select the desired phone number.
monitor to an outside line. a MSaveN
Note: R “Baby monitor” will be displayed.
R If the unit is connected to a PBX system,
you cannot set the baby monitor.

For assistance, please visit http://www.panasonic.com/help 29

PRS120(en)_0122_ver110.pdf 29 2014/01/22 10:09:31


Programming
Note: 2 MbN: “On/Off” a MSelectN
R If you edit a phonebook entry which is 3 MbN: “On” a MSelectN
assigned for monitoring, the edited entry
does not transfer to the monitor. 4 MbN: Select the outside line. a MEditN

n By entering phone numbers: 5 MMenuN a MbN: “Erase” a MSelectN


1 MMenuN (right soft key) #268 6 MbN: “Yes” a MSelectN a MOFFN
2 MbN: “On” a MSelectN
Baby monitor sensitivity
3 MbN: Select “External” to monitor
from an outside line. a MEditN a You can adjust the sensitivity of the baby
MAddN monitor. Increase or decrease the sensitivity to
adjust the sound level needed to trigger the
4 MbN: “Manual” a MSelectN baby monitor feature.
5 Enter the desired name. a MOKN R This feature cannot be set during a
monitoring call.
6 Enter the desired number. a MOKN
a MSelectN 1 Press MMenuN on the handset being
R “Baby monitor” will be displayed. monitored.
Note: 2 MbN: “Sensitivity level” a
MSelectN
R The registered name/number is displayed.
3 MbN: Select the desired setting. a
Turning off the baby monitor MSaveN a MOFFN

The monitored handset cannot be used while


baby monitor is set to “On”. Answering the baby monitor
1 Press MMenuN on the handset being n When monitoring with a handset:
monitored. Press M N to answer calls.
2 MbN: “On/Off” a MSelectN If you want to respond from the monitoring
handset, press MMuteN.
3 MbN: “Off” a MSelectN a MOFFN R The monitoring handset will answer calls
automatically when the auto intercom
Editing an outside monitoring number feature is set to “On” (page 16).

1 Press MMenuN on the handset being Note:


monitored. R If you receive an outside call when
communicating with the monitored
2 MbN: “On/Off” a MSelectN
handset, you hear 2 tones. To answer
3 MbN: “On” a MSelectN the call, press MOFFN, then press M N.
4 MbN: Select the outside line. a MEditN n When monitoring from an outside line:
5 MMenuN a MbN: “Edit” a MSelectN To answer a call, follow the operation for
your phone.
6 Edit the name if necessary. a MOKN
If you want to respond from the monitoring
7 Edit the phone number if necessary. a handset, press #1 using tone dialing.
MOKN a MSelectN You can turn off the baby monitor feature
by pressing #0.
Erasing an outside monitoring Note:
number R 2 minutes after the monitored handset
starts a call, communication between the
1 Press MMenuN on the handset being
monitored handset and monitoring
monitored.
phone line is turned off automatically.

30 For assistance, please visit http://www.panasonic.com/help

PRS120(en)_0122_ver110.pdf 30 2014/01/22 10:09:31


Programming
R We recommend selecting a different
Other programming ringer tone from the one used for
outside calls.
8 MOFFN
Changing the handset name Note:
Each handset can be given a customized R To stop the alarm, press MStopN or place
name (“Bob”, “Kitchen”, etc.). This is useful the handset on the base unit or charger.
when you make intercom calls between R When the handset is in use, the alarm will
handsets. You can also select whether or not not sound until the handset is in standby
the handset name is displayed in standby mode.
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
Viewing entries
“Handset 1” to “Handset 6” is displayed.
1 MMenuN (right soft key) #104 1 MMenuN (right soft key) a a
MSelectN
2 Enter the desired name (max. 10
characters). 2 To see the entries on the selected date,
press MSelectN.
3 MSaveN
To see the schedule list, press MListN.
4 MbN: Select the desired setting. a R You can see detailed information
MSelectN 2 times a MOFFN about the schedule by pressing
MMenuN. a MbN: “Detail” a
MSelectN
Calendar/Schedule
You can program 20 schedule alarms for each Editing an entry
handset using the calendar. A schedule alarm
sounds at the set time for 1 minute. A text 1 MMenuN (right soft key) a a
memo can also be displayed for the schedule MSelectN
alarm. 2 MListN a MbN: Select the desired entry.
Important:
3 MMenuN a MbN: “Edit” a MSelectN
R Make sure the unit’s date and time setting
is correct (page 12). 4 Edit the date if necessary. a MOKN
5 Edit the time if necessary. a MOKN
Adding a new entry 6 Edit the text memo if necessary (30
characters max.). a MOKN
1 MMenuN (right soft key) a a
7 MbN: Select the desired alarm tone. a
MSelectN MSelectN 2 times a MOFFN
2 MbN: Select the desired date. a MSelectN
3 MMenuN a MbN: “Add new entry” a Erasing an entry
MSelectN Schedule alarm entries are not erased
4 Edit the date if necessary. a MOKN automatically after the schedule alarm sounds.
Erase unwanted entries.
5 Set the desired time. a MOKN
1 MMenuN (right soft key) a a
6 Enter a text memo (30 characters max.;
MSelectN
page 17). a MOKN
7 MbN: Select the desired alarm tone. a
2 MListN a MbN: Select the desired entry.
MSelectN 2 times 3 MMenuN a MbN: “Erase” a MSelectN
R You can select “Off” if you prefer not 4 MbN: “Yes” a MSelectN a MOFFN
to hear an alarm tone.
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Programming

Erasing all entries Deregistering a handset


1 MMenuN (right soft key) a a A handset can cancel its own registration to
MSelectN the base unit, or other handsets registered to
the same base unit. This allows the handset to
2 MListN a MMenuN end its wireless connection with the system.
3 MbN: “Erase all” a MSelectN 1 MMenuN (right soft key) #131
4 MbN: “Yes” a MSelectN R All handsets registered to the base unit
are displayed.
5 MbN: “Yes” a MSelectN a MOFFN
2 MbN: Select the handset you want to
cancel. a MSelectN
3 MbN: “Yes” a MSelectN
Registering a unit 4 MOFFN

Operating additional units


Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
R The additional handset model
recommended for use with this unit is noted
on page 4. If another handset model is
used, certain operations may not be
available.

Registering a handset to the


base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit (for example,
is displayed even when the handset is
near the base unit), re-register the handset.
1 Handset:
MMenuN (right soft key) #130
2 Base unit:
Press and hold M N for about 5 seconds.
R If all registered handsets start ringing,
press M N again to stop, then repeat
this step.
3 Handset:
Press MOKN, then wait until a long beep
sounds.

32 For assistance, please visit http://www.panasonic.com/help

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Caller ID Service

Phonebook name display


Using Caller ID service When caller information is received and it
Important: matches a phone number stored in the
phonebook, the stored name in the
R This unit is Caller ID compatible. To use
phonebook is displayed and logged in the
Caller ID features, you must subscribe to a
caller list.
Caller ID service. Contact your service
provider/telephone company for details.
Talking Caller ID
Caller ID features This feature lets you know who is calling
without looking at the display.
When an outside call is being received, the
To use this feature, you must:
caller information is displayed.
– subscribe to a Caller ID service of your
Caller information for the last 50 callers is
service provider/telephone company.
logged in the caller list from the most recent
– turn this feature on (page 23).
call to the oldest.
When caller information is received, the
R If the unit cannot receive caller information,
handsets announce the caller’s name or
the following is displayed:
phone number received from your service
– “Out of area”: The caller dials from
provider/telephone company following every
an area which does not provide a Caller ring.
ID service. The unit announces in English only.
– “Private caller”: The caller R Name pronunciation may vary. This feature
requests not to send caller information. may not pronounce all names correctly.
– “Long distance”: The caller makes a R Caller ID service has a limit of how many
long distance call. characters can be displayed. If the caller’s
R If the unit is connected to a PBX system, name is too long, the unit may not be able
caller information may not be properly to display or announce the entire name.
received. Contact your PBX supplier.

Phonebook name announcement


Missed calls
When caller information is received and it
If a call is not answered, the unit treats it as a matches a phone number stored in the
missed call and “Missed call” is displayed. phonebook, the stored name in the
This lets you know if you should view the phonebook is announced.
caller list to see who called while you were
away.
Even if only one missed call in the caller list is
viewed (page 33), “Missed call” Caller list
disappears from the display. When you
receive another new call, “Missed call” is Important:
displayed again. R Make sure the unit’s date and time setting
Note: is correct (page 12).
R Even when there are unviewed missed
calls, “Missed call” disappears from the Viewing the caller list and calling
standby display if the following operation is
performed by one of the registered
back
handsets: 1 MCN CID
– Being replaced on the base unit or
charger.
– Pressing MOFFN.

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Caller ID Service
2 Press MCN to search from the most recent To activate this feature, you must edit an entry
call, or press MDN to search from the in the caller list, then call that number. After
oldest call. that, phone numbers from that caller’s area
R You can see the detailed information code are edited automatically.
about the caller by pressing MDetailN This feature can be set for each unit
when in multiple display mode. (page 24). The default setting is “On”.
3 To call back, press M N. Note:
To exit, press MOFFN. R Phone numbers from the 4 most recently
Note: edited area codes are automatically edited.
R If the entry has already been viewed or
answered, “ ” is displayed. Erasing selected caller
information
Editing a caller’s phone number 1 MCN CID
You can edit a phone number in the caller list
by removing its area code and/or the long
2 MbN: Select the desired entry.
distance code “1”. 3 MEraseN a MbN: “Yes” a MSelectN a
1 MCN CID MOFFN

2 MbN: Select the desired entry. a MDetailN


3 MMenuN a MbN: “Edit” a MSelectN
Erasing all caller information
4 Press MEditN repeatedly until the phone 1 MCN CID
number is shown in the desired format. 2 MEraseN a MbN: “Yes” a MSelectN a
5 M N MOFFN
Note:
R The number edited in step 4 will not be
saved in the caller list.

Caller ID number auto edit feature


Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.

34 For assistance, please visit http://www.panasonic.com/help

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Answering System

Answering system Greeting message


The answering system can answer and record When the unit answers a call, a greeting
calls for you when you are unavailable to message is played to callers.
answer the phone. You can use either:
You can also set the unit to play a greeting – your own greeting message
message but not to record caller messages by – a pre-recorded greeting message
selecting “Greeting only” as the recording
time setting (page 40).
Recording your greeting message
Important:
R Make sure the unit’s date and time setting 1 MMenuN (right soft key) #302
is correct (page 12). 2 MbN: “Yes” a MSelectN
3 After a beep sounds, hold the handset
Memory capacity (including your about 20 cm (8 inches) away and speak
greeting message) clearly into the microphone (2 minutes
max.).
The total recording capacity is about 38
minutes. A maximum of 64 messages can be
4 Press MStopN to stop recording. a MOFFN
recorded.
Note: Using a pre-recorded greeting
R When message memory becomes full: message
– “Messages full” is shown on the
The unit provides 2 pre-recorded greeting
handset display.
messages:
– If you use the pre-recorded greeting
– If you erase or do not record your own
message, the unit automatically switches
greeting message, the unit plays a
to another pre-recorded greeting
pre-recorded greeting asking callers to
message asking callers to call again
leave a message.
later.
– If the message recording time (page 40)
– If you recorded your own greeting
is set to “Greeting only”, callers’
message, the same message is still
announced to callers even though their messages are not recorded and the unit
messages are not recorded. plays a different pre-recorded greeting
message asking callers to call again.

Resetting to a pre-recorded greeting


Turning the answering message
system on/off If you want to use a pre-recorded greeting
The answering system is preset to on. message once you record your own greeting
message, you need to erase your own
1 To turn on: greeting message.
MMenuN (right soft key) #327
To turn off: 1 MMenuN (right soft key) #304
MMenuN (right soft key) #328 2 MYesN a MOFFN
2 MOFFN
Note:
R When the answering system is turned on,
is displayed.

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Answering System

Playing back the greeting Operating the answering system


message MMenuN (right soft key) a a MSelectN
1 MMenuN (right soft key) #303 Key Operation
2 To exit, press MOFFN. MDN or MCN Adjust the receiver or speaker
volume (during playback)
1 or MFN Repeat message
(during playback)*1
Listening to messages
2 or MEN Skip message
When new messages have been recorded,
“New message” is displayed on the handset. (during playback)*2
3 Enter the “Settings” menu
1 To listen to new messages:
MPlayN*1 4 Play new messages
or 5 Play all messages
MMenuN (right soft key) #323
To listen to all messages: 6 Play greeting message
MMenuN (right soft key) #324 76 Record greeting message
2 When finished, press MOFFN 8 Turn answering system on
*1 If there are no new messages in the
answering system, MPlayN is not MPauseN Pause message*3
displayed. 9 or Stop recording
MStopN Stop playback
Note:
0 Turn answering system off
R To switch to the receiver, press M N.
*4*4 Erase currently playing
message
Listening to messages from the *5 Erase all messages
message list
*6 Reset to a pre-recorded
You can select the item to play back. greeting message
1 MMenuN (right soft key) #329
*1 If pressed within the first 5 seconds of a
2 MbN: Select the desired item from the message, the previous message is
message list. a MPlayN played except when playing back from
R You can erase the selected message the message list.
as follows: *2 When you play a message from the
MMenuN a MbN: “Erase” a MSelectN message list, the unit stops message
a MbN: “Yes” a MSelectN playback and the display goes back to the
3 When finished, press MOFFN message list.
*3 To resume playback:
Note: MbN: “Playback” a MSelectN
R If the item has already been heard, “ ” is *4 You can also erase as follows:
displayed, even if it was heard using MPauseN a MbN: “Erase” a MSelectN
another handset. a MbN: “Yes” a MSelectN
R “Message” is displayed in the message list
if the unit cannot receive caller information.
Rewinding the message
Press and hold MFN until the unit plays the
desired part of the message.

36 For assistance, please visit http://www.panasonic.com/help

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Answering System
R During rewinding, the handset makes a beeps 2 times every minute until you listen to
continuous beeping sound. Rewinding the messages, if the “Handset beep”
speed may vary depending on the recorded setting is turned on. The default setting is
message. “Off”.
R At the beginning of the message, the unit
plays the message at normal speed.
1 MMenuN (right soft key) #339
2 MbN: Select the desired setting. a
Fast-forwarding the message MSaveN a MOFFN
Press and hold MEN until the unit plays the
desired part of the message. New message alert by a call
R During fast-forwarding, the handset makes
This feature allows you to receive a
a continuous beeping sound.
notification by phone when new messages are
Fast-forwarding speed may vary depending
recorded. The base unit calls a phone number
on the recorded message.
you specify. You can then operate the
R Even if you press and hold MEN when the
answering system remotely to listen to the
end of this message is played, the next
new message.
message is played at normal speed.
To use this feature, you must:
– store a phone number to which the unit
Calling back (Caller ID makes the call to.
– turn on the new message alert setting.
subscribers only) After you answer the new message alert call,
1 Press MPauseN during playback. you can listen to messages from that call
(page 38).
2 MbN: “Call back” a MSelectN
Important:
R A new message alert is stopped 1 minute
Editing the number before calling back after the unit starts to call. The unit will not
retry the call even if the call is not answered.
1 Press MPauseN during playback.
2 MbN: “Edit & Call” a MSelectN
Storing a phone number to which the
3 Press MEditN repeatedly until the phone unit makes an alert call
number is shown in the desired format
(page 34). a M N n From the phonebook:
1 MMenuN (right soft key) #338
Erasing all messages 2 MbN: “Notification to” a
MSelectN a MAddN
1 MMenuN (right soft key) #325 3 MbN: “Phonebook” a MSelectN
2 MbN: “Yes” a MSelectN a MOFFN 4 MbN: Select the desired phonebook
entry. a MSelectN
5 MbN: Select the desired phone number.
a MSaveN a MOFFN
Advanced new message
n By entering a phone number:
alerting features 1 MMenuN (right soft key) #338
Audible message alert 2 MbN: “Notification to” a
MSelectN a MAddN
This feature allows the handset to beep to
inform you of a new message arrival when
3 MbN: “Manual” a MSelectN
new messages are recorded. The handset

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Answering System
4 Enter the desired name (16 characters – “Activate”: You must enter your remote
max.). a MOKN access code (page 38) and then press 4
to play new message.
5 Enter the desired number (24 digits
max.). a MOKN a MSelectN a MOFFN 1 MMenuN (right soft key) #338
2 MbN: “Remote code” a MSelectN
Turning on/off the new message alert 3 MbN: “Activate” or “Inactivate” a
setting MSaveN a MOFFN
1 MMenuN (right soft key) #338
Listening to messages
2 MbN: “On/Off” a MSelectN
After you answer the new message alert, you
3 MbN: Select the desired setting. a can listen to the messages as follows.
MSaveN a MOFFN
n When the remote access code is set to
“Inactivate”:
Editing the set phone number
Press 4 to play the new message during
1 MMenuN (right soft key) #338 the announcement.
2 MbN: “Notification to” a MSelectN n When the remote access code is set to
“Activate”:
3 MMenuN a MbN: “Edit” a MSelectN
1 Enter the remote access code
4 Edit the name if necessary (16 characters (page 38) during the announcement.
max.). a MOKN
2 Press 4 to play the new message.
5 Edit the phone number if necessary (24
digits max.). a MOKN a MSelectN a Note:
MOFFN R Within 10 seconds after listening to new
messages, you can press #9 during the
Erasing the set phone number call to turn off the new message alert by a
call feature.
1 MMenuN (right soft key) #338 R Even if the unit makes a new message alert
call, the handset redial list does not show
2 MbN: “Notification to” a MSelectN
the record.
3 MMenuN a MbN: “Erase” a MSelectN
4 MbN: “Yes” a MSelectN a MOFFN
R The new message alert setting is
turned off. Remote operation
Using a touch-tone phone, you can call your
Activating/inactivating the remote phone number from outside and access the
access code to play messages unit to listen to messages or change
answering system settings. The unit’s voice
If you activate this feature, you must enter the guidance prompts you to press certain dial
remote access code (page 38) to play the keys to perform different operations.
new message from the new message alert
call. This is so that unauthorized parties
cannot listen to your messages. The default Remote access code
setting is “Inactivate”.
A 3-digit remote access code must be entered
– “Inactivate”: You can listen to the when operating the answering system
message by pressing 4 to play new remotely. This code prevents unauthorized
messages (without entering the remote parties from listening to your messages
access code). remotely. The default setting is “111”.

38 For assistance, please visit http://www.panasonic.com/help

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Answering System
Important:
Remote commands
R To prevent unauthorized access to this
product, we recommend that you regularly You can press dial keys to access certain
change the remote code. answering system functions without waiting for
the voice guidance to prompt you.
1 MMenuN (right soft key) #306
2 Enter the desired 3-digit remote access Key Operation
code. 1 Repeat message
3 MSaveN a MOFFN (during playback)*1
2 Skip message
Deactivating remote operation (during playback)

Press * in step 2 on “Remote access code”, 4 Play new messages


page 38. 5 Play all messages
R The entered remote access code is deleted. 9 Stop playback*2
Start voice guidance*3
Using the answering system 0 Turn answering system off
remotely *4 Erase currently playing message
1 Dial your phone number from a *5 Erase all messages
touch-tone phone. *# End remote operation
2 After the greeting message starts, enter (or hang up)
your remote access code.
*1 If pressed within the first 5 seconds of a
3 Follow the voice guidance prompts as
message, the previous message is
necessary or control the unit using
played.
remote commands (page 39).
*2 For English voice guidance only
4 When finished, hang up. *3 For Spanish voice guidance only

Voice guidance Turning on the answering system


n When the English voice guidance is remotely
selected
During remote operation, the unit’s voice 1 Dial your phone number from a
guidance starts and prompts you to press touch-tone phone.
1 to perform a specific operation, or press 2 Let the phone ring 15 times.
2 to listen to more available operations. R A long beep is heard.
n When the Spanish voice guidance is 3 Enter your remote access code within 10
selected seconds after the long beep.
To start the voice guidance, press 9. The R The greeting message is played back.
voice guidance announces the available R You can either hang up, or enter your
remote commands (page 39). remote access code again and begin
Note: remote operation (page 38).
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.

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Answering System
your service provider/telephone company,
please contact your service provider/
Answering system settings telephone company to deactivate your
voice mail service.
Call screening If your service provider/telephone company
cannot do this:
While a caller is leaving a message, you can – Set this unit’s “Ring count” setting so
listen to the call through the handset’s that this unit’s answering system
speaker. To adjust the speaker volume, press answers calls before the voice mail
MDN or MCN repeatedly. You can answer the call service of your service provider/
by pressing M N on the handset. Call telephone company does. It is necessary
screening can be set for each handset. The to check the number of rings required to
default setting is “On”. activate the voice mail service provided
1 MMenuN (right soft key) #310 by your service provider/telephone
company before changing this setting.
2 MbN: Select the desired setting. a
– Change the number of rings of the voice
MSaveN a MOFFN
mail service so that the answering
system can answer the call first. To do
Number of rings before the unit so, contact your service provider/
telephone company.
answers a call
You can change the number of times the
phone rings “Ring count” before the unit Caller’s recording time
answers calls. You can select 2 to 7 rings, or You can change the maximum message
“Toll saver”. recording time allowed for each caller. The
The default setting is “4 rings”. default setting is “3 min”.
“Toll saver”: The unit’s answering system 1 MMenuN (right soft key) #305
answers at the end of the 2nd ring when new
messages have been recorded, or at the end 2 MbN: Select the desired setting. a
of the 5th ring when there are no new MSaveN a MOFFN
messages. If you call your phone from outside
to listen to new messages (page 39), you Selecting “Greeting only”
know that there are no new messages when
the phone rings for the 3rd time. You can then You can select “Greeting only” which sets
hang up without being charged for the call. the unit to announce a greeting message to
callers but not record messages.
1 MMenuN (right soft key) #211
Select “Greeting only” in step 2 on
2 MbN: Select the desired setting. a “Caller’s recording time”, page 40.
MSaveN a MOFFN Note:
R When you select “Greeting only”:
For voice mail service subscribers – If you do not record your own message,
If you subscribe to a flat-rate service package the unit will play the pre-recorded
that includes Caller ID, call waiting, voice mail, greeting-only message asking callers to
and unlimited local/regional/long distance call again later.
calls, please note the following: – If you use your own message, record the
R To use the voice mail service provided by greeting-only message asking callers to
your service provider/telephone company call again later (page 35).
rather than the unit’s answering system,
turn off the answering system (page 35).
R To use this unit’s answering system rather
than the voice mail service provided by

40 For assistance, please visit http://www.panasonic.com/help

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Useful Information

To erase the voice mail access


Voice mail service number
Voice mail is an automatic answering service 1 MMenuN (right soft key) #331
offered by your service provider/telephone
company. After you subscribe to this service, 2 Press and hold MClearN until all digits are
your service provider/telephone company’s erased. a MSaveN a MOFFN
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
Voice mail (VM) tone detection
recorded by your service provider/telephone Your service provider/telephone company
company, not your telephone. Please contact sends special signals (sometimes called
your service provider/telephone company for “voice mail tones” or “stutter tones”) to the unit
details of this service. to let you know you have new voice mail
Important: messages. If you hear a series of dial tones
followed by a continuous dial tone after you
R To use the voice mail service provided by
press M N, you have new voice mail
your service provider/telephone company
messages. Soon after you hang up a call or
rather than the unit’s answering system,
after the phone stops ringing, your unit checks
turn off the answering system (page 35).
the phone line to see if new voice mail
For details, see page 40.
messages have been recorded.
Turn this feature off when:
Storing the voice mail (VM) – You do not subscribe to voice mail service.
– Your service provider/telephone company
access number does not send voice mail tones.
In order to listen to your voice mail messages, – Your phone is connected to a PBX.
you must dial your service provider/telephone If you are not sure which setting is required,
company’s voice mail access number. Once contact your service provider/telephone
you have stored your voice mail access company.
number, you can dial it automatically
(page 41).
Turning VM tone detection on/off
1 MMenuN (right soft key) #331
The default setting is “On”.
2 Enter your access number (24 digits
1 MMenuN (right soft key) #332
max.). a MSaveN a MOFFN
Note: 2 MbN: Select the desired setting. a
MSaveN a MOFFN
R When storing your voice mail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 14) Listening to voice mail messages
between the access number and the
password as necessary. Contact your The unit lets you know that you have new
service provider/telephone company for the voice mail messages in the following way:
required pause time. – “New Voice Mail” is displayed if
message indication service is available.
Example:
1 MVMN*1
1-222-333-4444 PPPP 8888 or
MMenuN (right soft key) #330
R The speakerphone turns on.
VM access Pauses Password
number 2 Follow the pre-recorded instructions.
3 When finished, press MOFFN.

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Useful Information
*1 If there are no new messages in the voice all new messages, turn it off by pressing
mail, MVMN is not displayed. and holding # until the handset beeps.
Note:
R If the handset still indicate there are new
messages even after you have listened to

Error messages
Display message Cause/solution
Ask phone R You have not stored the voice mail access number. Store the
company for number (page 41).
VM access #
Base no power R The handset has lost communication with the base unit. Move
or closer to the base unit and try again.
No link to base. R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect main Reconnect the adaptor and try again.
base AC adaptor. R The handset’s registration may have been canceled.
Re-register the handset (page 32).
Busy R The called unit is in use.
R Other units are in use and the system is busy. Try again later.
R The handset you are using is too far from the base unit. Move
closer and try again.
Check tel line R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error!! R Recording was too short. Try again.
Invalid R There is no handset registered to the base unit matching the
handset number you entered.
R The handset is not registered to the base unit. Register the
handset (page 32).
Memory full R The phonebook memory is full. Erase unwanted entries
(page 18).
R Message memory is full. Erase unwanted messages
(page 36).
R The call block list memory is full. Erase unwanted entries
(page 29).
R The schedule alarm memory is full. Erase unwanted entries
(page 31).
Requires R You must subscribe to a Caller ID service. Once you receive
subscription caller information after subscribing to a Caller ID service, this
to Caller ID. message will not be displayed.
Use R A wrong type of battery such as Alkaline or Manganese was
rechargeable inserted. Use only the rechargeable Ni-MH batteries noted on
battery. page 3, 6.

42 For assistance, please visit http://www.panasonic.com/help

PRS120(en)_0122_ver110.pdf 42 2014/01/22 10:09:32


Useful Information

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.

General use
Problem Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing handset.
charged batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the base unit. Register
the handset (page 32).
The handset display is R The handset is in screen saver mode (page 12). Activate the
blank or dark. handset display again by:
– pressing M N when on a call.
– pressing MOFFN at all other times.
R “LCD backlight” is set to “Off” while on charge. Change
the setting (page 24).
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
The handset beeps. R New messages have been recorded. Listen to the new
messages (page 36).
The handset display R Demonstration mode is activated. Remove the batteries from
begins operating the handset, and then insert the batteries into the handset
automatically. again.

Menu list
Problem Cause/solution
The display is in a R Change the display language (page 12).
language I cannot read.
For assistance, please visit http://www.panasonic.com/help 43

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Useful Information
Problem Cause/solution
I cannot display the R Wallpaper is displayed in the standby mode only when you
wallpaper. select “Digital(Small)” or “Off” for the clock setting.
Change the clock setting (page 24).
I cannot register a handset R The maximum number of handsets (6) is already registered to
to a base unit. the base unit. Cancel unused handset registrations from the
base unit (page 32).

Battery recharge
Problem Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 10).
flashes.
I fully charged the R Clean the battery ends ( , ) and the charge contacts with
batteries, but a dry cloth and charge again.
– still flashes, R It is time to replace the batteries (page 9).
– is displayed, or
– the operating time
seems to be shorter.

Making/answering calls, intercom


Problem Cause/solution
is displayed. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 32).
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out. electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 14,
23).
R Silent mode is turned on. Turn it off (page 27).
I cannot make a call. R The dialing mode may be set incorrectly. Change the setting
(page 13).
I cannot make long R Make sure that you have long distance service.
distance calls.

44 For assistance, please visit http://www.panasonic.com/help

PRS120(en)_0122_ver110.pdf 44 2014/01/22 10:09:32


Useful Information

Caller ID/Talking Caller ID


Problem Cause/solution
Caller information is not R You must subscribe to a Caller ID service. Contact your
displayed. service provider/telephone company for details.
R If your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug
the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some areas.
Contact your service provider/telephone company for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is R Depending on your service provider/telephone company, the
displayed or announced unit may display or announce the caller’s information at the
late. 2nd ring or later.
R Move closer to the base unit.
Caller information is not R The handset ringer volume is turned off. Adjust it (page 14, 23).
announced. R The Talking Caller ID feature is turned off. Turn it on (page 23).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting (page 40).
The caller list/incoming R The Caller ID number auto edit feature is turned off. Turn it on
phone numbers are not and try again (page 24).
edited automatically. R You need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone R The phone number you dialed might have been edited
number edited in the caller incorrectly (for example, the long distance “1” or the area code
list. is missing). Edit the phone number with another pattern
(page 34).
Time on the unit has R Incorrect time information from incoming Caller ID changes the
shifted. time. Set the time adjustment to “Manual” (off) (page 23).
The 2nd caller’s R In order to use Caller ID, call waiting, or Call Waiting Caller ID
information is not (CWID), you must first contact your service provider/telephone
displayed during an company and subscribe to the desired service.
outside call. After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).

For assistance, please visit http://www.panasonic.com/help 45

PRS120(en)_0122_ver110.pdf 45 2014/01/22 10:09:32


Useful Information

Answering system
Problem Cause/solution
The unit does not record R The answering system is turned off. Turn it on (page 35).
new messages. R The message memory is full. Erase unwanted messages
(page 37).
R The recording time is set to “Greeting only”. Change the
setting (page 40).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 40).
I cannot operate the R The remote access code is not set. Set the remote access
answering system code (page 38).
remotely. R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 38).
R The answering system is turned off. Turn it on (page 39).
The unit does not emit the R If the first ring is turned off, the number of rings decreases by 1
specified number of rings. from the specified number of rings.

Liquid damage
Problem Cause/solution
Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the
moisture has entered the base unit. Remove the batteries from the handset and leave to
handset/base unit. dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorized service center.

Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

46 For assistance, please visit http://www.panasonic.com/help

PRS120(en)_0122_ver110.pdf 46 2014/01/22 10:09:32


Useful Information

FCC and other information


This equipment complies with Part 68 of the advised of your right to file a complaint with
FCC rules and the requirements adopted by the FCC if you believe it is necessary.
the ACTA. On the bottom of this equipment
is a label that contains, among other The telephone company may make changes
information, a product identifier in the in its facilities, equipment, operations or
format US:ACJ----------. procedures that could affect the operation of
If requested, this number must be provided the equipment. If this happens the
to the telephone company. telephone company will provide advance
L Registration No.............(found on the notice in order for you to make necessary
bottom of the unit) modifications to maintain uninterrupted
L Ringer Equivalence No. (REN).......0.1B service.

A plug and jack used to connect this If trouble is experienced with this
equipment to the premises wiring and equipment, for repair or warranty
telephone network must comply with the information, please contact a Factory
applicable FCC Part 68 rules and Service Center or other Authorized Servicer.
requirements adopted by the ACTA. A If the equipment is causing harm to the
compliant telephone cord and modular plug telephone network, the telephone company
is provided with the product. It is designed may request that you disconnect the
to be connected to a compatible modular equipment until the problem is resolved.
jack that is also compliant.
Connection to party line service is subject to
The REN is used to determine the number state tariffs. Contact the state public utility
of devices that may be connected to a commission, public service commission or
telephone line. Excessive RENs on a corporation commission for information.
telephone line may result in the devices not
ringing in response to an incoming call. In If your home has specially wired alarm
most but not all areas, the sum of RENs equipment connected to the telephone line,
should not exceed five (5.0). To be certain ensure the installation of this equipment
of the number of devices that may be does not disable your alarm equipment. If
connected to a line, as determined by the you have questions about what will disable
total RENs, contact the local telephone alarm equipment, consult your telephone
company. For products approved after July company or a qualified installer.
23, 2001, the REN for the product is part of
the product identifier that has the format This equipment is hearing aid compatible as
US:AAAEQ##TXXXX. The digits defined by the FCC in 47 CFR Section
represented by ## are the REN without a 68.316.
decimal point (e.g., 03 is a REN of 0.3).
When you hold the phone to your ear, noise
If this equipment causes harm to the might be heard in your Hearing Aid. Some
telephone network, the telephone company Hearing Aids are not adequately shielded
will notify you in advance that temporary from external RF (radio frequency) energy. If
discontinuance of service may be required. noise occurs, use an optional headset
But if advance notice isn't practical, the accessory or the speakerphone option (if
telephone company will notify the customer applicable) when using this phone. Consult
as soon as possible. Also, you will be with your audiologist or Hearing Aid

For assistance, please visit http://www.panasonic.com/help 47

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Useful Information
manufacturer about the availability of encouraged to try to correct the interference
Hearing Aids which provide adequate by one or more of the following measures:
shielding to RF energy commonly emitted – Reorient or relocate the receiving
by digital devices. antenna.
– Increase the separation between the
WHEN PROGRAMMING EMERGENCY equipment and receiver.
NUMBERS AND(OR) MAKING TEST – Connect the equipment into an outlet on a
CALLS TO EMERGENCY NUMBERS: circuit different from that to which the
1) Remain on the line and briefly explain to receiver is connected.
the dispatcher the reason for the call. – Consult the dealer or an experienced
2) Perform such activities in the off-peak radio/TV technician for help.
hours, such as early morning or late
evenings. Some cordless telephones operate at
frequencies that may cause interference to
This device complies with Part 15 of the nearby TVs and VCRs. To minimize or
FCC Rules. Operation is subject to the prevent such interference, the base of the
following two conditions: cordless telephone should not be placed
(1) This device may not cause harmful near or on top of a TV or VCR. If
interference, and (2) this device must interference is experienced, move the
accept any interference received, including cordless telephone further away from the TV
interference that may cause undesired or VCR. This will often reduce or eliminate
operation. interference.
Privacy of communications may not be
ensured when using this phone. FCC RF Exposure Warning:
L This product complies with FCC radiation
CAUTION: exposure limits set forth for an
Any changes or modifications not expressly uncontrolled environment.
approved by the party responsible for L To comply with FCC RF exposure
compliance could void the user’s authority requirements, the base unit must be
to operate this device. installed and operated 20 cm (8 inches)
or more between the product and all
NOTE: person’s body.
This equipment has been tested and found L This product may not be collocated or
to comply with the limits for a Class B digital operated in conjunction with any other
device, pursuant to Part 15 of the FCC antenna or transmitter.
Rules. These limits are designed to provide L For body-worn operation, the handset
reasonable protection against harmful must be used only with a non-metallic
interference in a residential installation. This accessory. Use of other accessories may
equipment generates, uses, and can radiate not ensure compliance with FCC RF
radio frequency energy and, if not installed exposure requirements.
and used in accordance with the
instructions, may cause harmful Notice:
interference to radio communications. L FCC ID can be found inside the battery
However, there is no guarantee that compartment or on the bottom of the
interference will not occur in a particular units.
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is

48 For assistance, please visit http://www.panasonic.com/help

PRS120(en)_0122_ver110.pdf 48 2014/01/22 10:09:32


Guía Rápida Española

Guía Rápida Española


Conexiones

Unidad base

1 Conecte el adaptador de corriente alterna a la unidad hasta que escuche un clic.


2 Enganche el cable para fijarlo.
3 Conecte el adaptador de corriente alterna a la toma de corriente.
4 Conecte el cable de la línea telefónica a la unidad hasta que escuche un clic.
5 Enganche el cable para fijarlo.
6 Conecte el cable de la línea telefónica a la toma de una sola línea telefónica (RJ11C) hasta que escuche un clic.
7 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Nota:
L Use solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra.

4 1
3
52

6
7

Instalación y carga de la batería


Cargue aproximadamente durante 7 horas.

2
1

Nota:
L UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) ( 1).
L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L Confirme que las polaridades estén correctas (S, T).
L Cambie el idioma de la pantalla (página 50).
L Confirme que aparezca “Cargando” ( 2 ) .

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 49

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Guía Rápida Española

Sugerencias de operación
Teclas de función
Al oprimir una tecla de función, puede seleccionar la
función que aparece directamente encima de ella en la
pantalla. Preste atención a la pantalla para ver qué
funciones están asignadas a las teclas de función durante
la operación.

Tecla navegadora
{^}, {V}, {<} o {>}: Navegue por diversas listas y {^}
elementos.
? (Volumen: {^} o {V}): Ajuste el volumen del receptor
o el altavoz mientras habla. {<} {>}
{V} CID (identificador de llamadas): Vea la lista de
personas que llamaron.
{V}
{<} k: Vea la entrada del directorio telefónico.
{>} REDIAL (Remarcación): Vea la lista de
remarcación.

Cambio de idiomas (Auricular) (predeterminado: “English”)


Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press
[Select]”. Oprima {OFF} para salir.

Idioma de la pantalla
{Menú} (tecla de función de la derecha) (11) s {r}: “Español” s {Guardar} s {OFF}
Idioma de la guía de voz
{Menú} (tecla de función de la derecha) (112 s {r}: “Español” s {Guardar} s {OFF}

Fecha y hora (Auricular)


1 {Menú} (tecla de función de la derecha) (1)1
2 Introduzca el día, mes y año actuales. s {OK}
3 Introduzca la hora y minuto actuales.
4 {Guardar} s {OFF}

50 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

PRS120(en)_0122_ver110.pdf 50 2014/01/22 10:09:32


Guía Rápida Española

Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas Marque el número telefónico. s {C}/{s}
Para contestar llamadas {C}/{s}
Para colgar {OFF}
Para ajustar el volumen del receptor Oprima {^} o {V} repetidamente mientras habla.
o del altavoz
Cómo hacer una llamada usando la {>} REDIAL s {r}: Seleccione el número telefónico deseado.
lista de remarcación s {C}
Volumen del timbre del auricular Oprima {^} o {V} repetidamente para seleccionar el volumen
deseado mientras timbra.
Directorio telefónico (Auricular)
Cómo agregar entradas al directorio 1 {k} o {<} k s {Menú}
telefónico 2 {r}: “Agregar Ent. Nueva” s {Selec.}
3 {r}: “(Nombre)” s {Selec.}
4 Introduzca el nombre de la persona (máx. 16 caracteres). s
{OK}
5 {r}: “(Núm Teléfono 1)” s {Selec.}
L Puede almacenar hasta 3 números telefónicos por cada
entrada.
6 Introduzca el número telefónico de la persona (máx. 24
dígitos). s {OK}
7 {r}: “Grupo 1” s {Selec.}
8 {r}: Seleccione el grupo deseado. s {Selec.}
9 {Guardar} s {OFF}
Para hacer llamadas 1 {k} o {<} k
2 {r}: Seleccione la entrada deseada. s {C}
3 {r}: Seleccione el número telefónico deseado. s {C}
Sistema contestador de llamadas (Auricular)
Para escuchar mensajes Para escuchar mensajes nuevos:
{Reproducir} o {Menú} (tecla de función de la derecha)
(323
Para escuchar todos los mensajes:
{Menú} (tecla de función de la derecha) (324

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 51

PRS120(en)_0122_ver110.pdf 51 2014/01/22 10:09:32


Guía Rápida Española

52 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

PRS120(en)_0122_ver110.pdf 52 2014/01/22 10:09:32


Appendix

Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:

http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)


Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

For assistance, please visit http://www.panasonic.com/help 53

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Appendix

Warranty (For United States and Puerto Rico)


Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Mail-In Service--Online
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair

When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.

54 For assistance, please visit http://www.panasonic.com/help

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Appendix

Limited Warranty Limits And Exclusions


This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.

When you ship the product


L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.

For assistance, please visit http://www.panasonic.com/help 55

PRS120(en)_0122_ver110.pdf 55 2014/01/22 10:09:32


Index
LCD backlight: 24
Wallpaper: 24
Index E Eco mode: 10
# 3-way conference: 15 Equalizer: 15
A Additional handsets: 32 Error messages: 42
Alarm: 27 F Flash: 15, 25
Answering calls: 14 G Groups: 18
Answering system: 35 H Handset
Call screening: 40 Deregistration: 32
Erasing messages: 36, 37, 39 Name: 31
Greeting message: 35 Registration: 32
Greeting only: 40 Hold: 14
Listening to messages: 36, 39 I Intercom: 16
Message list: 36
K Key detector: 23, 25
New message alerting: 37
Key tone: 24
Number of rings: 40
Recording time: 40 L Line mode: 25
Remote access code: 38 M Making calls: 14
Remote operation: 38 Missed calls: 33
Ring count: 40 Mute: 14
Toll saver: 40 N Noise reduction: 15
Turning on/off: 35 P Pause: 14
Auto intercom: 16 Phonebook: 17
Auto talk: 14, 24 Power failure: 10
B Baby monitor: 29 R Redialing: 14
Battery: 9, 10 Ringer tone: 23
Booster (Clarity booster): 15 Rotary/pulse service: 15
C Calendar: 31 S Schedule: 31
Call block: 28 Silent mode: 27
First ring: 29 Speed dial: 19
Call share: 15, 25 SP-PHONE (Speakerphone): 14
Call waiting: 15 T Talking Caller ID: 23, 33
Call Waiting Caller ID: 15 Temporary tone dialing: 15
Caller ID number auto edit: 24, 34 Time adjustment: 23
Caller ID service: 33 Transferring calls: 16
Caller list: 33 Troubleshooting: 43
Caller list edit: 34 TTY: 53
Chain dial: 19
V VM (Voice mail): 41
CID (Caller ID): 33
Voice guidance language: 12
Conference calls: 16
Voice mail: 40, 41
Control type: 11
Volume
Customer support: 25
Receiver: 14
D Date and time: 12 Ringer (Handset): 14, 23
Dialing mode: 13 Speaker: 14
Direct command code: 21
Display
Clock: 24
Color: 24
Contrast: 24
Display mode: 24
Language: 12

56

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Notes

57

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Notes

58

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Notes

59

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IMPORTANT!
If your product is not working properly. . .

1 Reconnect AC adaptor to the base unit.


2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.

Visit our Web site: http://www.panasonic.com/help


L FAQ and troubleshooting hints are available.

For your future reference


We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase


(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

Two Riverfront Plaza, Newark, NJ 07102-5490

© Panasonic System Networks Co., Ltd. 2013

Printed in China

*PNQX6043YA*
*PNQX6043YA*

PNQX6043YA TT0913MU1014 (E)

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