BUSINESS SERVICES

Grow with digital voice network.

Do Big with PRI
PRI from Tata Docomo provides a future ready voice
network that connects your office seamlessly.
• Eliminates cost of individual dedicated lines
• Digital transmission of voice and data
• Direct Inward and Outward Dialing

Call : 1800 266 1800

Email : dobig@tatadocomo.com
Visit : www.tatadocomo.com/business

is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC. (Japan) in India. For further details log on to tatadocomo.com
Integrated Services Digital Network service gives 30 Company Profile
digital channels out of which each channel can be The company is one of the leading multinational banks.
configured as incoming, outgoing or two-way. The bank serves about 100 million customers worldwide
through around 8,000 offices in 87 countries and
ISDN PRI is a local exchange access service that territories in Europe, Asia Pacific, America, the Middle
creates a direct digital connection of 30 channels of East, and Africa. It is one of the world’s largest banking
and financial services organizations.
64 kbps each, (2Mbps for a PRI) from Tata Docomo
switch to provide voice, data, image and video
services on a single line. The Challenge
The banking sector has been changing at a fast pace.
Features The industry shifts, intense competition, and
technological developments are resulting in
• Eliminates cost of individual dedicated lines unprecedented changes in this space. Organizations in
such a highly competitive and increasingly regulated
• Designed to allow digital transmission of voice and environment have to focus on the following:
data on E1 connectivity, resulting in better quality • Building capabilities to handle the increasingly large
transaction volumes, regulation, and the integration
and higher speed of previously disparate global markets
• Identifying and managing financial risk
• Direct Inward Dialing (DID), and Direct Outward • Achieving operational efficiency
Dialing (DOD) • Enhancing the customer-centric approach to
products and services
• Allows a generous number of standard and optional
Hence, the key requirements were less turnaround
features to work with the service, especially Caller ID time, high uptime, a single vendor, high scalability and
proactive consulting.
• Customised Signature Tunes available on
individual lines

• Disaster Recovery The Solution

• Circuit switched capability can provide alternate The bank required
1. Good quality voice network across pan India offices
paths in the event of emergency
2. Adherence to service level agreements
3. Expertise in telecom deployment

Solution deployed:
1. 44 ISDN PRI and leased lines connecting 50 branch
offices, 12 back offices, and the headquarters,
connected in a mesh topology with Closed User
Group (CUG) voice connectivity and outbound/
inbound customer interface
2. Bandwidth ranging from 2 Mbps E 1 to 155 Mbps
STM 1 depending on the requirements in each office
3. Single number solution for customer engagement and
marketing & 1,800 Tata Photons for the bank employees.

Benefit
1. Average network uptime of 99.98
2. Scalable, reliable and resilient network
3. Ease of communication
Call : 1800 266 1800 Establishing Tata Teleservices Ltd. as an ideal ICT
solutions provider
Email : dobig@tatadocomo.com
Visit : www.tatadocomo.com/business

is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC. (Japan) in India. For further details log on to tatadocomo.com