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WARRANTY POLICY

RECREATIONAL USAGE

Any new 2013 or later Suzuki DT two stroke model DT9.9 to DT40 purchased
and registered from the 1 September 2013 by an Authorised Suzuki Marine
Dealer, for recreational usage in Australia and New Zealand, will be warranted
against defects in the materials or workmanship for a period of three (3) years
from the date of purchase from an Authorised Suzuki Marine Dealer in
Australia or New Zealand, subject to the matters & exclusions noted on pages
11 – 18 of this manual.

NOTE: All such claims will only be initiated through the Authorised Suzuki
Marine Dealer carrying out the work.

Specific items are excluded from:

(a) the third year of the recreational usage warranty the recreational usage
warranty for DT9.9 to DT40; and

(b) the second half of the 12-month commercial usage warranty (if
applicable).

Suzuki standard equipment supplied with the outboard such as gauges,

remote control boxes, fuel tank and fuel line, propeller, outboard wiring looms,
outboard and side covers, paint, rubber components, i.e. cooling hoses, tubes
and fittings (such as wire/clamps) will be warranted for one year only from the
date of registration for both recreational and commercial usages.

COMMERCIAL USAGE

Any new 2013 or later Suzuki DT two stroke model DT9.9 to DT40 outboard
sold and registered by an Authorised Suzuki Marine Dealer from 1 September
2013, for commercial usage, such as for hire or any other income-generating
activities or self-funded rescue/lifesaving operations, shall be covered by
warranty against defective parts and/or workmanship for a period of twelve
(12) months from the date of purchase from an Authorised Suzuki Marine
Dealer in Australia or New Zealand. The second half of the 12-month warranty
is subject to the matters & exclusions notes on pages 11 – 18.
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WARRANTY POLICY (CONTINUED)

COMPONENTS COVERED BY WARRANTY

Recreational Warranty: 36 months from the date of purchase

Commercial Warranty: 12 months from the date of purchase

The third year of the recreational usage warranty and the second half of the
12-month commercial usage warranty are limited to the following components:

Power Head Components

Crankshaft Piston & Rings

Crankcase Components Crankcase Oil Seals
Reed Valves C.D.I Unit
Ignition Coil Fuel Pump Assembly (Diaphragm Type Only)
Magneto Assembly

Engine Mid-Section Lower Transmission

Swivel Bracket Drive Shaft Housing
Steering Bracket Drive Shaft
Clamp Bracket Pinion Gear Set

Replacement components used for warranty rectification will be warranted

for the balance of the applicable warranty period on the outboard.
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WARRANTY POLICY (CONTINUED)

WARRANTY LIMITATIONS AND EXCLUSIONS

This warranty does not apply or extend to:

1. Any outboard motor which has been subjected to misuse, competition

(including racing), negligence, alterations, accidents, fitting of
non-authorised parts or accessories.

2. Any routine service work over and above the repair and replacement of
defective parts.

3. An outboard that:

(a) Has not been operated in accordance with the instructions detailed in
the Suzuki Owner’s Manual; or

(b) For which specified service checks are not carried out at the intervals
listed on the Service Record pages of this manual or online lodgement
by Authorised Suzuki Dealership.

4. Normal service and regular maintenance procedures necessitated by

normal usage, such as outboard tuning, fuel system adjustment, parts or
repairs made necessary by normal usage, i.e. normal wearing parts like
spark plugs, fuses, carbon brushes, fuel and oil filters, rubber parts
(except oil seals), bolts, nuts, pins and screws.

5. Expense of returning the outboard motor to an Authorised Suzuki Marine

Dealer and the expense incurred in returning the outboard motor to you.

6. Removal of the motor from the boat and subsequent re-installation,

mechanic’s travel time and in/out-of-water charges.

7. Growth of marine organisms on motor.

8. Use of fuels, lubricants and fuel/oil mixtures that are not in accordance
with the manufacturer’s recommendations and/or specifications.

9. Water entering the outboard via the fuel system, exhaust system or
through submersion.

10. Operating the outboard at RPM other than specified, due to improper
propeller selection or misuse.

11. Damage as a result of accidents, collisions or contact with foreign objects.

12. Normal wear and tear including deterioration.

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WARRANTY POLICY (CONTINUED)

13. Damage or failure as a result of corrosion caused by stray current, or

outside galvanic activities, such as application of copper-based antifouling
paint (moored boats).

14. Failure of any parts caused by lack of cooling water resulting from starting
the outboard out of the water, or by foreign material blocking the water
inlets, or by the outboard mounted too high on the boat’s transom, or by
the outboard motor being installed in a location or position that prevents or
interrupts with the required flow of water to the cooling system.

15. The installation of any devices altering the original design and operation of
the engine will void warranty (e.g. heat exchanger etc.)

16. All of the initial installation, pre-delivery and service inspections must be
completed by an Authorised Suzuki Marine Dealer. All servicing must be
completed as scheduled in the Owner’s Manual and is at the Owner’s cost.
If the service inspections are completed outside of the Authorised Suzuki
Marine Dealer network then the warranty terms will be reduced to a period
of two (2) years.

17. Both the Dealer and the Owner must ensure that the Service Schedule as
provided in this manual has been completed and submitted to The Haines
Assurance Program. This includes and is not limited to the electronic
lodgement by an Authorised Suzuki Dealership and a signed service
schedule in this manual.

18. Only genuine or pre-approved Suzuki parts, accessories, lubricants and

fluids are to be used in any servicing or repair work. The use or installation
of non-genuine or non-approved parts or accessories or fluids or
lubricants will reduce the warranty terms to a period of two (2) years from
date of purchase.

19. If the engine ownership and/or benefit of the warranty is transferred within
the first two (2) years for then the warranty terms will be reduced to a
period of two (2) years from date of purchase.
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WARRANTY POLICY (CONTINUED)

Propellers

1. The correct propeller must be installed to match the boat application so

that the outboard can operate at correctly specified RPM.

2. During the outboard servicing, the propeller must be removed and

inspected for damage to the blade area.

3. Propellers are subject to various underwater hazards, and thus, resulting

damage from such hazards is your responsibility.

THIS WARRANTY DOES NOT COVER ANY INCIDENTAL AND/OR

CONSEQUENTIAL LOSS OR DAMAGES RESULTING FROM CORROSION
FAILURE.

This warranty is provided by The Haines Group Pty Ltd ATF The Haines Group Trust
ABN 62 868 567 262 (“The Haines Group”, “we”, “us”, “our”).

Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.

The benefits afforded under this warranty are in addition to all other rights and remedies
which you have under the Competition and Consumer Act 2010 (Cth) and any other law of
Australia in relation to any good or service provided by us.
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GENERAL WARRANTY CONDITIONS

We provide this warranty to cover defects in the manufacture or workmanship

of all new Suzuki outboard motors (normal wear and tear of parts excluded). In
the event that you become aware of any defects, you must immediately
disclose the existence of the defects to an Authorised Suzuki Marine Dealer
during the period of the warranty and provide sufficient information to the
Dealer for them to verify the details of your purchase. Subject to the terms of
this warranty policy, the Authorised Suzuki Marine Dealer will then, at our
option, either repair or replace the defective part or parts at no charge.

All warranty repairs during the warranty period must be carried out by an
Authorised Suzuki Marine Dealer. You must, at your own expense, arrange the
delivery and collection of the product.

We will not be liable for any consequential loss, damage, injury or expense
arising out of any defect whatsoever in any Suzuki outboard or part thereof, or
in connection with the fulfilment of any obligation under warranty.

Suzuki Motor Corporation reserves the right to change or improve the design of
any outboard without assuming any obligations to notify of any change.

There are no Suzuki Dealers or other persons that are authorised or permitted
to give or make any statement, assertion or undertaking in relation to the
quality, performance, characteristics, descriptions or fitness for any purpose of
any Suzuki product, or in connection with the supply of any Suzuki product that
is at variance with any written statement, assertion, or undertaking on any of
these subjects given or made by The Haines Group in its published sales
literature, and we do not accept any liability for any such unauthorised
statement/action.

We will not be liable for any other cost, expense or damage incurred by you
while the outboard is out of service during the performance of any warranty,
special policy or campaign adjustment work.

All warranty transactions must be completed within the warranty period.

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GENERAL WARRANTY CONDITIONS (CONTINUED)

COMPLETION OF WARRANTY CARD

In order to the benefit from the complete Outboard Motor Warranty Period of
any warranty offered by The Haines Assurance Program in this document, the
yellow dealer’s copy of the Owner/s & Outboard Details Registration Form
(“the Registration Form”) must be completed and submitted to The Haines
Assurance Program electronically (by the dealer) immediately upon delivery of
the outboard to you.

You and the dealer are responsible to ensure the Registration Form has been
completed and submitted to The Haines Assurance Program.

If the Registration Form is not completed or is not submitted to The Haines

Assurance Program within one (1) month of purchase then, notwithstanding
any Outboard Motor Warranty Period offered in relation to the particular
warranty, that Warranty Period (to the extent that it is greater than twelve (12)
months is automatically, and without notice, reduced to, and will expire on,
twelve (12) months from the date of purchase/delivery.
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OBTAINING WARRANTY COVERAGE

A warranty claim can be made by delivering your defective outboard to your

nearest Authorised Suzuki Dealership. Location of your nearest Authorised
Suzuki Dealership can be found by visiting the following website address:

AUSTRALIA: www.suzukimarine.com.au/dealers/find-nearest-dealer/

NEW ZEALAND: www.suzukimarine.co.nz/dealers/find-nearest-dealer/

If you do not have internet access, please contact The Haines Assurance
Program Service Department by telephone we will assist you to locate your
nearest Authorised Suzuki Dealership:

AUSTRALIA: +61 (7) 3271 4400

NEW ZEALAND: +64 (9) 272 4080

The Dealership will carry out an inspection of the outboard before submitting
an electronic warranty claim to us setting out the details of the claim.

The Dealership may require you to provide the following details before the
electronic warranty claim is submitted:

A detailed description of the issue and/or complaint giving rise to

your warranty claim;

Your name, address and contact phone number (include the best time
to contact you during business hours AEST);

The model & serial number of your outboard;

Boat make & size;

Propeller pitch (Size);

Present hours of operation;

Normal use and approximate gross load;

Date of purchase of outboard;

Oil usage & type if known;

Your dealer’s name and location;

Last date of service; and

Plus any other details which you consider are relevant to your claim.
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GENERAL TIPS AND ADVICE

REMOVING THE OUTBOARD FROM THE BOAT

Smaller model outboards can be removed from the boat for security, storage
and service purposes. When the outboard is removed from the boat, it must be
stowed in an upright position until all water from the cooling and water pump
system has drained. This will reduce the possibility of water entering the
cylinder through the exhaust ports or valves.

Always store the outboard in the upright position so that the power head is
higher than the lower transmission.

OUTBOARD SECURITY LINE ATTACHMENT

On selected smaller model outboards, there is a security line attachment point

on the transom clamp. It is recommended that a securing line (not included) be
fixed to the boats transom and the clamp of the outboard to prevent the loss of
the outboard should the outboard be detached from the boat’s transom for the
following reasons:

• Boat transom structural failure.

• Failure to mount the outboard securely.
• Failure to periodically check the clamp screws for tightness.
• Striking an underwater obstacle at high speed.

CAUTION – Ensure that the SECURITY LINE IS OF ADEQUATE LENGTH

Ensuring that the security line is of adequate length is your sole responsibility.
If the outboard was to dislodge from the transom of the boat, a security line that
is not long enough to allow the outboard to submerge and stop running may
cause the outboard to rebound back into the boat and possibly cause injury to
the boat’s occupants.

WHAT TO DO IF YOUR OUTBOARD IS STOLEN

If your outboard motor has been stolen, your first point of contact should be the
Police. Supply key information such as model type, outboard serial number
and your contact details. You should then contact your local Authorised Suzuki
Marine Dealer. Once the information has been received, an alert will be sent to
all Suzuki Marine dealers within Australia or New Zealand with A STOLEN
OUTBOARD BULLETIN. This may aid in the recovery of your stolen outboard.
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SERVICING YOUR OUTBOARD

SCHEDULED MAINTENANCE AND SERVICE POLICY

1. PRE-DELIVERY INSPECTION SERVICE

The Pre-delivery Inspection is provided by an Authorised Suzuki Marine Dealer

before you take delivery of your new Suzuki outboard to ensure that you enjoy
safe and reliable operation of your new outboard.

2. PERIODIC SERVICE

To maintain the reliability and prolong the life of your new Suzuki outboard,
periodic maintenance should be carried out by an Authorised Suzuki Marine
Dealer according to the PERIODIC MAINTENANCE SCHEDULE described in
the Owner’s Manual and at the Service Record pages here in.

3. DAILY INSPECTION AND DAILY CARE

Daily inspection and general care for your outboard is described in the
applicable Suzuki Owner’s Manual for the model purchased. It is important to
adhere to the points detailed in the manual as it will assist in prolonging the life
of your outboard and for safe boating.

Checklist

Make sure you have enough fuel in the tank for your trip.

Inspect the condition of the battery terminals.

Check to see if the outboard is securely attached to the boat’s transom.

Inspect the propeller for damage -it is advisable to carry a spare.

Check outboard oil level.

Ensure you have your emergency starter rope and safety lanyard on board.

Upon starting your outboard, ensure that the cooling system is operating and
that you can see water coming from the telltale outlet.

Always advise a friend and, where applicable, Coast Guard, Volunteer

Marine Rescue or relevant authorities, of your planned route and
approximate return time.
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SERVICING YOUR OUTBOARD (CONTINUED)

4. NON-SCHEDULED MAINTENANCE SERVICING

Outlined in your Owner’s Manual are the scheduled servicing requirements for
your outboard. In some circumstances your outboard may operate in severe
conditions where high-speed operation is required or the operating conditions
are harsh.

Where these situations may occur, contact the Service Department of your
Authorised Suzuki Marine Dealer as they will be able to provide you with a
service schedule to suit your outboard’s specific operating requirements.

5. GENERAL CLEANING & CARE OF YOUR NEW SUZUKI OUTBOARD

(a) After using your Suzuki outboard in salt water, it is important to flush the
motor with fresh water. The procedure for flushing your outboard is detailed
in the Suzuki Owner’s Manual.

(b) When washing your Suzuki outboard after use, use a mild soap wash or
detergent with fresh water to remove all salt and grime from the outboard.

NOTE: AVOID WETTING UNDER

THE OUTBOARD COVER

(c) If the paint has been scratched or damaged during use, carefully touch up
the affected area with genuine Suzuki paint available from your Authorised
Suzuki Marine Dealer.

We recommend the use of Genuine Suzuki Marine Parts and Accessories

Failure to adhere to the above-mentioned recommendations will void
your outboard’s warranty.