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60 sec

Scoring and Decisioning Platform


SOLUTION Purpose
SUMMARY • GoNoGo decision in 60 seconds powered by restful services
• Transformational customer experience with same day funds disbursement
• Algorithmic decisioning for comprehensive & realtime risk assessment

Process
• Application processed at dealership, branch or customer self serves using our API
• Obtain a real-time eKYC, Bureau, Fraud, Social data feed
• Data mashup run through de-dupe, segmentation, scorecard and decision tree
• GoNoGo makes a decision in 60 seconds considering eligibility & credit risk

Product
• Catalyst to enable 60% or higher straight-through processing
• Mobile First platform with Native iOS app and responsive browser experience
• Restful services bundled for an end-to-end solution
PRODUCT
FEATURES Enterprise Agility

• Custom application formats, styling, workflows and API integration


• Ability to create scorecards, decision trees, & policy on the fly (also do AB tests)

Omni Channel UX

• Responsive design for a consistent experience across mobile, online & branch
• Speed & accuracy by use of same APIs across channels to digitise information

eKyc & Social

• Look up data across government / external data bases for eKYC & verification
• Mashup social, education & experience data to go beyond credit score

Self Learning Scorecards


• Construct nonlinear nonparametric forecasting models of consumer credit risk
• Bayesian and deep neural networks to build inference model across segments
PRODUCT
FEATURES Algorithmic Decisioning
• Multi-facet & real-time decisioning where bureau score is one of the many inputs
• Step-up risk model iterates & ingests more data to optimise offline underwriting

Underwriters cockpit
• Single window review for attributes like ability to pay, trustworthiness, & eKYC
• Embedded chat feature to seek more customer data & re-process the application

Context based Cross-sell


• Up / Down sell based on the customer segment & insight of existing trades lines
• Aggregated credit evaluation & offer match logic to determine qualifying cross sells

Data Sciences
• Leverage powerful statistical techniques to generate simple graphical stories
• Explore the unknown-unknowns using the data insights and trends
CUSTOMER
ACQUISITION

Enquire Apply Onboard


Capture a dozen fields Capture full application data Document Collection
Run the Eligibility Test eKYC and Verify Set-Up in LMS
Instant Decision Straight Through Approval Fund Disbursement

RETAIL Consumer Credit & Secured Micro Small


ASSETS Finance PLCC Cards Lending Finance Business

RETAIL Savings Mutual


Deposits Equity Insurance
LIABILITIES Acct Funds
RESTful Components of our service
Web Services Segmentation
eKyc MultiBureau

Underwriting Scoring

Social Media
Dedupe

Fraud Check Policy


Analytics
Apply

Workflow
Payment

Overall flow
Apply Decision Onboard Service
Website App Portal
APPLY
WORKFLOW

Assign
Queue Limits
Criteria
OTP Chat &
Re-process
Underwriter STP
Exception
Decision Tree Criteria
Validate
Match
Decision offers
Overrides
Approved

Scorecards

Eligibility

Yes No

Data
Mashup
Dedupe
Credit Social
Bureaus Media
eKYC
Negative Fraud Cross Sell Down Sell
Lists Check
THANK YOU

For more information please contact gonogo@softcell.com

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