Professional Documents
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Hays 2412056 KSA PDF
Hays 2412056 KSA PDF
INDEX INTRODUCTION
INTRODUCTION
NBD market report in November 2018. Consequently there
is little left in the pot to pay out in increased salaries. Chris Greaves
Managing Director, Hays Gulf Region
SURVEY RESULTS
GCC Salary & Employment Report 2019 3
EMPLOYEE SURVEY RESULTS
FINDINGS FOR 2019
CAREER If answered ‘within 6 months’ or ‘between 6-12 months’: What are the most important factors keeping you with your
Why are you looking to change your job within a year? current employer?
Did you start employment with a new organisation this year? (%) 2018 2017 2016 2018 2017 2016
If answered ‘Yes’:
What made you move to a new organisation this year?
Yes No A new career path 1 3 3 Salary 1 2 3
2018 2017 2016
12%
Location 7 9 7 I am happy in my role 7 1 2
70%
8%
80 External factors (better
location, working hours) 7%
9%
Benefits package 8 7 2
7% When it comes to benefits specifically, which is the most
Organisational culture 8% Other 9 8 8 important to you when considering a new role?
6%
2018 2017 2016
1%
This is my first job 2% Flexible working 1 1 1
3%
Aside from salary, what is the most important factor to you
when considering a new job?
8% Childcare Allowances 2 n/a n/a
Other 2018 2017 2016
7%
8%
Benefits package 1 2 2 Life insurance 3 8 4
2017 31% 20% 19% 13% 17% Work-life balance 4 4 5 Share incentives 6 9 5
2016 35% 20% 19% 12% 14%
Onsite subsidised facilities
Organisational culture 5 6 4 (e.g. gym, healthcare) 7 3 6
Childcare vouchers 10 7 7
Other 11 4 9
4 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 5
EMPLOYEE SURVEY RESULTS
FINDINGS FOR 2019
How do you feel about your career prospects for the next 12 months? SALARY
Positive Uncertain Negative
Did your salary change this year compared to last? (%)
2018 72% 25% 3%
Do you feel you have the skills needed to fulfil your current role? (%)
48 48
Yes No
49
2018 51 52 2017 52
2016
3 4 3
20%
Individual Performance
Do you feel that there is scope for career progression within related pay increase 2 2 3
26%
your organisation? (%)
Increased by 5-10% 25%
Standard annual pay increase
Yes No 26% across the company 3 3 1
11%
A promotion within the
2018 Increased by 11-15% 11%
same company 4 4 4
13%
2017
26%
You requested a pay increase 5 5 5
Increase by over 15% 24%
2016
23%
Other 6 7 6
6%
Decreased by less than 5% 6%
45 45 A pay decrease
46 6%
across the company 7 6 7
54 55
55 6%
Decreased by 5-10% 5%
5%
6%
7%
EMPLOYEE SURVEY RESULTS
6 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 7
EMPLOYEE SURVEY RESULTS
FINDINGS FOR 2019
WORK-LIFE BALANCE
Do you realistically expect your current salary to change in the next 12 months? (%)
Yes No How would you rate your work-life balance? Do you currently use any of the following flexible working options?
20%
30
Very good 16% 22% 17% 14% Working from home or working remotely
15%
39 39
Flexi-time:
2018 2017
37%
2016 Good 37%
19% 17% 12% Scope to change work hours outside
of 'core' business periods
70 61 61 36%
Compressed hours
30%
6% 3% 3% (i.e. fitting a five-day week into four days)
Average 32%
30%
If answered ‘Yes’: Are you happy with this expected salary change? (%) 14% Annual hours:
By how much do you realistically expect your salary to change? 5% 2% 2% Agreed hours split into 'set' and 'reserve'
3% shifts, worked as demand dictates
Yes No
Very poor 4%
2018 2017 2016
Term-time working:
19% 2018
5% 5% 2% 2% Paid or unpaid leave during school holidays
Increase by less than 5% 24%
31%
reflect
13%
31%
Nothing 12% Compressed hours (i.e. fitting a five-day 4 4 4
week into four days)
12%
24% 9%
24%
Annual hours: Agreed hours split into 'set' and
EMPLOYEE SURVEY RESULTS
17% 2%
17% Term-time working: Paid or unpaid leave 6 7 6
My skillset is in high demand and My skillset is in high demand and during school holidays
17% Other n/a
17%
my salary does not reflect this my salary does not reflect this
24% n/a
24% Job sharing: Splitting full-time hours with
another person in the same role 7 8 8
18% 18%
My workload doesn't My workload doesn't
14% 14%
reflect salary reflect salary Part-time working
13% 13%
8 5 6
9% 9%
Length of service 1% Length of service 1%
HEADCOUNT By how much do you expect headcount within your organisation Do you expect to encounter any of the following challenges when
to change in the next year? recruiting staff in the next 12 months?
Did your organisation experience a change to staffing levels If staffing levels did change: By how much was this? 2018 2017 2016 2018 2017 2016
this year compared to last year? (%)
20% 46%
2018 2017 2016
Increase by up to 5% 32% Shortage of suitable
Yes No Unsure applicants 45%
22% 25%
45%
Increased by up to 5% 28% 10%
2018 34%
7 26% Increase by 5-10% 14% Applicants with unrealistic
salary requirements 37%
12% 14%
2017 45%
Increased by 5-10% 12% 9%
24%
25 12% Increase by more than 10% 9%
2016 Competition from
other employers 24%
7%
23 11%
22 30%
Increased by more than 10% 14% 13%
Increase by unknown amount 7% 22%
12%
4% Immigration restrictions 18%
55%
7% 24%
Decreased 46%
Decrease by less than 5% 4% 16%
50%
6% I do not expect to
78 70 encounter challenges
22%
75
3% 18%
Decrease by 5-10% 2%
70% 16%
9% Not planning to recruit in
the next 12 months 16%
3% 14%
Decrease by over 10% 1%
1%
2%
Other 1%
3%
n/a
Decrease by 5-10% 3%
Are you planning on recruiting additional staff in the next year? (%) If you expect to recruit contract staff in the next 12 months,
what are the reasons? 2%
Yes – permanent staff only Yes – permanent and contract staff 32%
Yes – contract staff only No 2018 2017 2016 Decrease by over 10% 28%
49% 31%
36%
2017
36% Which HR area do you expect will be the most challenging for your organisation in the next 12 months?
To access specific skills
44%
for one-off projects
2016 Employee engagement Staff retention Resourcing and recruitment Skills gaps Losing top performers to other GCC based employers Other
33 29 38%
7%
Other 3%
7%
10 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 11
EMPLOYER SURVEY RESULTS
FINDINGS FOR 2019
SKILLS SALARY
Do you think your organisation has the talent needed to achieve What skills shortages do you expect to experience in 2019? Did your organisation offer a company-wide pay increase this year If answered ‘Yes’:
its 2019 objectives? compared to last year? (%) By how much, on average, did salaries change by?
2018 2017
2018 2017 2016 Yes No Unsure 2018 2017 2016
27%
Managerial/Leadership
15% 24% 74%
2018
Yes, strongly agree 18% Less than 5% increase 72%
20% 10
17% Sales 62%
20%
2017
60% 19%
15%
Yes, agree 65% Operations (principal Increased by 5-10% 22%
function of the business) 16% 2016
68% 34%
20%
21% Engineering 5%
13%
No, disagree 16% 44 45 Increased by more than 10% 6%
13% 46
15% Finance 4%
9%
4% 54 56 2%
11%
No, strongly disagree 1% HR Unsure n/a
9%
0% 45 n/a
13%
Marketing
9%
70%
9%
UAE Nationals
9%
12%
KSA Nationals
n/a
11%
Technicians
7% If answered ‘no’: By how much do you expect salaries within your organisation
Did your organisation offer a pay increase to individual to change in the next year?
10% high performers? (%)
Administration
6% 2018 2017 2016
Yes No Unsure
8% 46%
Research and
Development 6% Less than 5% increase 49%
2018
5% 11 43%
Facilities
3%
2017 11%
4% Increased by 5-10% 15%
Languages
3% 12%
2016
1% 5%
Medical 35
2% Increased by more than 10% 4%
5% 45 4%
Other
5% 34 36%
55 55
20% Remain the same 30%
No skills shortage
31% 65 39%
2%
Decrease 2%
70% 2%
EMPLOYER SURVEY RESULTS
12 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 13
EMPLOYER SURVEY RESULTS
FINDINGS FOR 2019
EMPLOYMENT CONTRACT Is flexible working available in your organisation? (%) If answered ‘Yes’: Which of the following flexible working options
does your organisation offer?
Yes No
Which of the following benefits does your organisation offer employees as part of a standard employment package? 2018 2017 2016
2018
2018 2017 2016 Flexi-time:
51%
68% 61% 65% Scope to change work hours outside
2017 of 'core' business periods
Life insurance 53%
53%
2016 56% 45% 39% Home or remote working
51%
Company car or car allowance 48%
51% 40
42 17% 21% 20% Part-time working
43
31%
Above statutory 57
35%
maternity/paternity leave 58 60 Compressed hours
34%
3% 6% 4% (i.e. fitting a five-day week into four days)
31%
Job sharing: Splitting full-time hours
Flexible working 31%
5% 4% 5% with another person in the same role
24% 70%
23%
Term-time working:
Financial support for
professional studies 25% 6% 4% 4% Paid or unpaid leave during school holidays
24%
Annual hours:
23%
Discounts on company
2% 3% 1% Agreed hours split into 'set' and 'reserve'
products or services 22% shifts, worked as demand dictates
25%
13% 8% 5% 6% Other
Share incentives 14%
16%
13%
How would you describe the outlook for your business in the next year?
1%
Childcare vouchers 2% Positive Uncertain Negative
12% 2 3 1
None of the above 10%
14 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 15
SALARY
GUIDE
Insights, survey findings & salary brackets
ACCOUNTANCY & FINANCE
In 2018 we saw an increase in the number of Strong commercial acumen and demonstrable business
jobs being registered throughout the year partnering skills are still the most requested skills from
Employers as businesses continue to focus on their long
compared to 2017. The most significant example term strategy. To ensure they are hiring candidates who are
of this was in the Professional Services sector, the right fit for the organisation, there is still a high instance
both to support existing functions and replace of prolonged and increasingly rigorous selection processes
leavers. This suggests there is increased candidate as organisations will only invest in those candidates who
movement and confidence in the market. possess the skills that will add value to the business.
Consistent and multiple job registrations have been noticed Moving into 2019, 70% of Accountancy and Finance
within SME and large International companies with regional professionals feel positive about their career prospects
hubs, and as always these are complimented by those roles which is a slight increase on last year. In line with this we
within Blue Chip MNCs. Sector wise the busiest areas were expect job registrations to increase in a similar way to
Financial Services, Legal, Engineering and Oil & Gas service the past 2 years.
companies. Job registrations have decreased in FMCG,
Retail and Construction/Real Estate sectors. Salaries
Trends were very similar year-on-year for salaries within
There continues to be a lot of interest from candidates the Accountancy & Finance profession, with 47% remaining
who are based abroad and want to relocate to the Middle the same and 53% increasing. Salary increases remained
East, however, following on from last year the preference positive with 29% reporting the most common rise of over
continues to be for those candidates who are already based 15%, compared to an increase of 5-10% in 2017. 72% of
in the region. Less risk is associated with on the ground candidates reported that they expect their salary to increase
hires who already have experience in the region. The UAE over the next 12 months by over 15%.
is always first choice but candidates do seem more open
for relocation across the GCC for the right role. Candidates
In Demand
will consider any role with stable and growing organisations
Professional qualifications and post-qualified Middle East
which offer them the opportunity for growth and career
experience continue to be the number one requirement for
advancement with less importance being placed on salary.
prospective employers. Those candidates based in the region
who have both strong technical and commercial skills are
in high demand.
Following the trends mentioned above, professionals most
in demand are strong Management Accountants, Analysts,
Commercial Finance and Regional/Group Finance leaders.
ACCOUNTANCY & FINANCE OVERVIEW
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you
What made you move to a new organisation this year? current employer? when considering a new job?
Yes No
2018 2017 2016 2018 2017 2016
2018 2017 2016
2017 33%
Salary 2 3 3 Career development 2 1 1
13%
2016 27 Increase to your salary 19%
29
23 16% Job security 3 4 1 Benefits package 3 4 2
5%
Made redundant 17% Benefits package 4 6 5 Job security 4 4 5
13%
77
16%
Organisational culture 5 5 4 Challenging role/project 5 5 6
Better benefits 12%
73 8%
I am happy in my role 6 1 2 Organisational culture 6 6 2
2%
71 70%
Organisational culture 9%
2% Other 7 7 7 Location 7 7 7
9%
External factors (better
location, working hours) 8% How do you feel about your career prospects for the next 12 months?
13%
When do you anticipate you will next move to a new job with 3%
Positive Uncertain Negative
a new company?
This is my first job 0% 2018 70% 26% 4%
34% 10%
14% Salary
Between 6-12 months 22% If answered ‘within 6 months’ or ‘between 6-12 months’:
19% Why are you looking to change your job within a year? Did your salary change (increase or decrease) this year If answered ‘Yes’:
compared to last? (%) What was your salary change a result of?
10% 2018 2017 2016
Between 1-2 years 17%
Yes No 2018 2017 2016
21% A new career path 1 3 1
10% 2018
A new job with a new company 1 2 3
Between 2-3 years 13% Lack of future opportunities 2 2 5
Individual performance related
12% 2017
pay increase 2 3 2
15%
Salary increase 3 1 8
More than 3 years 17% 2016
A promotion within the same company 3 4 4
14%
End of contract 4 6 3
47 Standard annual pay increase
48
49 across the whole company 4 1 1
Concerns about job security 5 4 3 51
52 53 A pay decrease across the
whole company 5 7 7
ACCOUNTANCY & FINANCE
Organisational culture 6 5 7
You requested a pay increase
and were successful 6 5 5
Location 7 9 6 70%
Other 7 5 6
Other 8 7 6
Benefits package 9 8 2
20 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 21
ACCOUNTANCY & FINANCE ACCOUNTANCY & FINANCE
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
Do you realistically expect your current salary to change in the If answered ‘Yes’: Internal Auditor 12,000–20,000 16,000
next 12 months? (%) By how much do you realistically expect your salary to change? Accounts Payable 12,000–20,000 14,000
24%
2017
23%
19%
64
64 38%
Increase by more than 15% 26%
72 24%
3%
70% Decrease 3%
4%
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
ACCOUNTANCY & FINANCE
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
22 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 23
CONSTRUCTION, PROPERTY AND ENGINEERING
In recent years the Middle East Construction Key motivators for candidates changing jobs has remained
market amongst other industries in the GCC the same since 2017 and look to continue this way across
2019. Candidates have shifted their focus from securing the
has felt the direct impact of the continuous most competitive salaries and now placing more emphasis
low oil prices. This familiar cyclical effect in the on securing job opportunities that will offer long term career
region has meant that countries across the GCC prospects and development. 57% of employees who shifted
have had to re-structure their fiscal strategies positions last year moved to further their career prospects
in order to achieve their long term ambitions. as opposed to improving their salary.
This period of necessary transition has therefore We noticed a large number of Project Managers and Project
brought fundamental challenges to the core Directors available in the local market. This may be a direct
of the construction, property and engineering result of the decline in new contract awards across the
UAE as opposed to previous years. Consequently, many
sector across the GCC.
construction professionals are moving outside of the UAE
A spike in hiring activity was noticed in Saudi Arabia in to regions such as Saudi Arabia and other countries with
2017-2018 compared to other parts of the GCC. Saudi more buoyant markets that offer job security.
Arabia has had an injection of cash into the region which
has resulted in giga projects such as NEOM City and The Red Salaries
Sea Development increasing the level of local hiring activity Salaries in 2018 largely remained stable year-on-year with
in line with the 2030 vision. the majority of employees’ salaries staying the same across
Hiring levels across the Construction and Property market all specialisms. 71% of employees were positive on the
within the UAE, Qatar and Kuwait remained unchanged outlook for 2019 and anticipated salary improvements
across 2017 to 2018 with fewer organisations employing which is 10% higher than last year.
new staff. This is reflective of the current market conditions,
lowering of oil prices and less contract awards in 2018 than In demand
2017. Subsequently, employers have had a more cautious The number of jobs available across this sector remained
outlook towards recruitment over the last number of flat during 2017 to 2018 within the Middle East, with the
years. However, with Expo 2020 around the corner we exception of Saudi Arabia. We expect Saudi Arabia will
are expecting a positive shift in hiring activity across 2019 continue to increase their workforce across the construction
mainly within the infrastructure and construction sectors. sector to facilitate the number of projects such as King
Abdullah Financial District and the Jeddah Economic City
that are under construction and building momentum in
the region.
CONSTRUCTION, PROPERTY & ENGINEERING OVERVIEW
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2018 2017 2016 2018 2017 2016
2018 2017 2016
2017 35%
Salary 2 1 1 Benefits package 2 2 1
0%
2016 Made redundant 15%
32
32
11% Organisational culture 3 5 6 Job security 3 3 4
34
17%
Increase to your salary 15% Career progression 4 4 5 Work-life balance 4 6 6
14%
66
68
14% Job security 5 3 2 Challenging role/project 5 4 3
68 Better benefits 15%
11%
Other 6 7 7 Organisational culture 6 5 7
0%
70%
Organisational culture 6%
12%
When do you anticipate you will next move to a new job with How do you feel about your career prospects for the next 12 months?
0%
a new organisation?
This is my first job 1%
Positive Uncertain Negative
2018 2017 2016 2%
2018 71% 26% 3%
55% 0%
2017 64% 32% 4%
Within 6 months Other 12%
35%
9% 2016 65% 29% 6%
40%
14%
Between 6-12 months 18% If answered ‘within 6 months’ or ‘between 6-12 months’:
21% Why are you looking to change your job within a year? Salary
10% 2018 2017 2016
Between 1-2 years 20% Did your salary change (increase or decrease) this year If answered ‘Yes’:
A new career path 1 3 3 compared to last? (%) What was your salary change a result of?
12%
Other 9 9 9
26 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 27
CONSTRUCTION, PROPERTY AND ENGINEERING CONSTRUCTION, PROPERTY AND ENGINEERING
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
If answered ‘Yes’:
Construction & Property
By what percentage did your salary change?
Position AED Range AED Average Position AED Range AED Average
2018 2017 2016 Principal Level 48,000–90,000 60,000 Facilities Director 33,500–55,000 44,500
Increased by less than 5% 9% Senior Architect/Designer 25,000–35,000 27,000 Facilities Supervisor 17,000–20,000 18,000
12% Senior Interior Designer 15,000–30,000 25,000
25% Site Architect 20,000–28,000 23,000
Increased by 5-10% 20% Position AED Range AED Average
Interior Designer 11,000–20,000 15,500
24%
Senior HSEQ Manager 35,000–45,000 40,000
12%
HSEQ Manager/Advisor 16,000–39,000 26,500
Increased by 11-15%
9%
Position AED Range AED Average HSEQ Officer 8,000–19,000 14,000
12%
C-suite/Principal Level 80,000–150,000 100,000
30%
Senior Contracts Manager 50,000–65,000 55,000
Increase by over 15% 24%
Commercial Manager 35,000–65,000 50,000 Position AED Range AED Average
28%
Senior Project Manager 30,000–60,500 50,000 Senior Development Manager 50,000–65,000 58,000
21%
Decreased Contracts Manager 30,500–65,000 45,000 Senior Property Manager/General Manager 28,000–57,000 35,000
16%
Claims Consultant 30,000–60,000 50,000 Sales & Leasing Manager 15,000–32,000 25,000
Do you realistically expect your current salary to change in the If answered ‘Yes’: Planning Manager 20,000–45,000 35,000 Property Assistant Manager 10,000–18,000 13,000
next 12 months? (%) By how much do you realistically expect your salary to change?
Operations Manager 45,000–70,000 60,000 Leasing Consultant 6,000–16,000 10,000
15%
Quantity Surveyor 10,000–25,000 16,000
2018
Increase by less than 5% 21% Senior CAD Technician 10,000–18,000 16,000 Engineering
10% Project Coordinator 9,000–15,000 12,500 Position AED Range AED Average
2017
24% CAD Technician 5,000–12,000 9,500 Project Director 45,000–91,000 65,000
Increase by 5-10% 27%
2016 MEP Director 40,000–68,000 62,000
29
29%
Senior Resident Engineer 45,000–80,000 55,000
17%
Senior Project Manager 35,000–65,000 46,500
39 Increase by 11-15% 17%
40
Resident Engineer 21,500–42,000 31,500
22%
Salaries shown here represent the total monthly salary package for Structural Engineer 12,000–23,500 16,000
each position, in Arab Emirates Dirhams (AED) as of Q4 2018. Mechanical Engineer 6,500–30,000 16,000
‘Range’ represents the upper and lower salary rates reflected from Electrical Engineer 6,500–30,000 16,000
salary survey responses, as well as from job listings, job offers and Project Engineer 7,500–20,000 15,000
candidate registrations with Hays GCC. Many factors can affect salary,
QA/QC Engineer 10,000–19,000 13,000
including: location of role, size of the business, industry, and the
candidates level of experience. HVAC Engineer 8,500–17,000 12,000
28 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 29
HUMAN RESOURCES
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2018 2017 2016 2018 2017 2016
2018 2017 2016
2017 29%
Organisational culture 2 2 4 Benefits package 2 2 2
12%
2016 Increase to your salary 12%
30
36 18% Salary 3 3 3 Challenging role/project 3 6 6
26
17%
Made redundant 28% Job security 4 5 2 Work-life balance 4 3 5
19%
4%
When do you anticipate you will next move to a new job with How do you feel about your career prospects for the next 12 months?
0%
a new organisation?
This is my first job 1%
Positive Uncertain Negative
2018 2017 2016 10%
2018 64% 32% 4%
10%
42%
2017 59% 38% 3%
Other 10%
Within 6 months 27%
3% 2016 52% 41% 7%
30%
19%
Between 6-12 months 23% If answered ‘within 6 months’ or ‘between 6-12 months’:
Why are you looking to change your job within a year? Salary
23%
Location 9 7 7
32 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 33
HUMAN RESOURCES HUMAN RESOURCES
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
Do you realistically expect your current salary to change in the If answered ‘Yes’: HR Analyst 12,000–25,000 20,000
next 12 months? (%) By how much do you realistically expect your salary to change?
19%
2018
Increase by less than 5% 22%
20%
2017
29%
Increase by 5-10% 31%
32 2016
33%
14%
38
Increase by 11-15% 15%
46
17%
54 %
35%
62
Increase by more than 15% 27%
24%
68
3%
70% Decrease 5%
6%
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
HUMAN RESOURCES
34 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 35
TECHNOLOGY AND DIGITAL
During 2018 there has been a significant technologies can mean that the salary must be increased
upshift in the volume of IT & Digital Technology by 30-50% in order to attract the required talent, to bring
the package in line with the global market. Equity is also
recruitment. The macro-economics of each a common way to attract and retain the best talent in tech
industry sector does have an impact, for instance start-ups in Europe and other locations globally where certain
the Oil & Gas and Construction sectors have seen skill sets are mostly found, which adds to the complexity.
the least growth, however in overall the demand Organisations are generally willing to cover the cost of
for IT & Digital professionals has increased across relocation for niche candidates, but it takes proper planning
most industries. We have seen significant growth and higher budgets in order to attract certain skill sets, due to
particularly within the tech start-up, internet the increased demand for these individuals across the globe.
and information technology Services sectors,
which have seen a huge demand for hiring for In demand
Hays have seen a dramatic increase across the board for
specialised individuals. digital technology and data-driven skill sets. There has
The UAE has typically been a market where the supply been a high demand for the recruitment of Application
of candidates has outweighed demand over recent years. Developers, with Mobile Application Development the most
However with the rapid increase in new, industry-leading in-demand requirement. The increasing demand for new
tech start-ups in the region, combined with most firms applications in the market, combined with the need for
looking to upskill their digital capability, there is now a constant improvement of these applications in order for
scarcity of candidates available in the UAE market. Adding firms to stay ahead of their competitors in the market has
to this, these niche skill sets can often only be found outside driven this aggressively.
of the UAE where these technologies more commonly
Big Data, Data Science and Analytics skill sets have been
used, leading to a dramatic increase in global relocation
in high demand across most industries, as organisations in
for regional positions and a rise in salaries available to
the region are realising the importance of Data Science and
those specialised candidates.
Analytics for strategic business decisions. Java, Android,
Hays envisage this demand trend to continue throughout IOS, React Native, Machine Learning and AI were the most
2019 and beyond in part due to the UAE Government’s in-demand technology skill sets, with AI and Machine
ambition to drive digitization, combined with the race for Learning focused requirements increasing significantly
digitization between organisations in the private sector. compared to last year. The trend has been for most
Companies are also largely reluctant to be ‘left behind’. organisations seeing a need to incorporate aspects of
A good example of this is the growing importance of Artificial Intelligence in their digital technology landscape,
a digital customer experience for all B2C sectors, having hence the increased demand for candidates with an AI
a major impact in the growth of the IT & Digital sector. background and expertise. Information Security, Enterprise
Architecture and project delivery based digital technology
Salaries roles BA/PM all continue to be skill sets in high demand,
Legacy UAE IT budgets that were once fit for purpose with the demand for candidates in the region outweighing
have been found largely unsuitable to attract high calibre the supply.
IT & Digital talent. Hiring managers and HR/Talent Acquisition The demand for classic ‘vanilla’ IT skill sets such as IT
teams are often surprised that they must be more competitive infrastructure & IT support are is much lower than in
in order to secure many niche technical skills. recent years, affecting all levels from specialist through to
A key trend we have seen is when benchmarking processes Senior leadership and executive recruitment. For example,
for certain IT/Digital positions are performed. Often the IT Leaders and Execs without experience implementing
budgets to secure a certain remit e.g. ‘Developer’ are agreed digital & IT transformation programs has diminished
upon without taking into account the individual technologies greatly, leaving many candidates without this experience
in the requirement, which come at a premium and/or are struggling to find the new employment they desire.
TECHNOLOGY AND DIGITAL OVERVIEW
extremely scarce. Sometimes the inclusion of one or two key This is in direct contrast to Digital & IT transformation,
software/mobile development and enterprise applications
focused individuals.
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2018 2017 2016 2018 2017 2016 2018 2017 2016
5%
77
Job security 5 3 1 Location 5 7 7
71 73 Better benefits 19%
14%
7%
Other 6 7 7 Challenging role/project 6 3 6
70%
Organisational culture 4%
4%
When do you anticipate you will next move to a new job with 4% 4%
How do you feel about your career prospects for the next 12 months?
a new organisation?
This is my first job 0%
Positive Uncertain Negative
2018 2017 2016 7%
2018 79% 18% 3%
7%
51%
2017 63% 31% 6%
Other 2%
Within 6 months 31%
18% 2016 61% 33% 6%
34%
13%
Between 6-12 months 22% If answered ‘within 6 months’ or ‘between 6-12 months’:
19% Why are you looking to change your job within a year? Salary
8% 2018 2017 2016
Between 1-2 years 17% Did your salary change (increase or decrease) this year If answered ‘Yes’:
A new career path 1 3 3 compared to last? (%) What was your salary change a result of?
21%
Other 9 6 9
38 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 39
TECHNOLOGY AND DIGITAL TECHNOLOGY AND DIGITAL
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
42%
72 2%
70% Decrease 5%
4%
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
TECHNOLOGY AND DIGITAL
40 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 41
TECHNOLOGY AND DIGITAL
SALARY GUIDE
DIGITAL
Digital Transformation Director 45,000–70,000 57,500 Head of Big Data/Analytics 40,000–60,000 47,500
Digital Transformation Manager 35,000–55,000 45,000 Business Intelligence Manager 30,000–40,000 35,000
Business Partner/Relationship Manager 30,000–50,000 40,000 Data Engineering Manager 45,000–70,000 57,500
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
TECHNOLOGY AND DIGITAL
42 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 43
MARKETING AND DIGITAL MARKETING
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2018 2017 2016 2018 2017 2016 2018 2017 2016
2017 30%
Job security 2 3 1 Benefits package 2 2 2
13%
12%
28
2016 Increase to your salary 10%
30 17% Organisational culture 3 6 5 Job security 3 4 3
30
n/a
Made redundant 21% Salary 4 2 3 Challenging role/project 4 5 5
13%
70 13%
5%
Benefits package 5 5 6 Work-life balance 5 3 3
70 Better benefits 6%
16%
72
10%
Other 6 7 7 Organisational culture 6 6 6
7%
70%
Organisational culture 9%
13%
When do you anticipate you will next move to a new job with 4% 4%
How do you feel about your career prospects for the next 12 months?
a new organisation?
This is my first job 4%
Positive Uncertain Negative
2018 2017 2016 7%
2018 70% 28% 2%
55% 13%
14% 14%
Between 6-12 months 22% If answered ‘within 6 months’ or ‘between 6-12 months’:
19% Why are you looking to change your job within a year? Salary
8% 2018 2017 2016
Between 1-2 years 17% Did your salary change (increase or decrease) this year If answered ‘Yes’:
Organisational culture 1 3 4 compared to last? (%) What was your salary change a result of?
21%
Benefits package 9 6 2
46 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 47
MARKETING AND DIGITAL MARKETING MARKETING AND DIGITAL MARKETING
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
12%
2018
Increase by less than 5% 17%
Brand
17%
2017 Position AED Range AED Average
38%
Brand Manager 25,000–35,000 28,000
29 Increase by 5-10% 33%
2016 Assistant Brand Manager/
28% 20,000–30,000 25,000
Senior Brand Specialist
37 12% Brand Executive/Brand Specialist 15,000–25,000 22,000
39 Increase by 11-15% 21% Brand Assistant/Brand Coordinator 10,000–20,000 15,000
21%
%
36%
61
Increase by more than 15% 26%
63 30%
2%
71
70% Decrease 3%
4%
MARKETING AND DIGITAL MARKETING
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
48 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 49
MARKETING AND DIGITAL MARKETING
SALARY GUIDE
DIGITAL MARKETING
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2018 2018 2017 2016 2018 2017 2016
2017 2016
2017 21%
25
Career progression 2 2 6 Benefits package 2 2 2
13%
12%
2016 Increase to your salary 12%
32 23% Salary 3 3 3 Work-life balance 3 3 3
31
7%
Made redundant 15% Organisational culture 4 5 4 Job security 4 4 4
69 12%
68 13%
5%
Benefits package 5 6 5 Challenging role/project 5 5 5
Better benefits 14%
16%
75 5%
Other 6 7 7 Organisational culture 6 6 6
7%
70%
Organisational culture 5%
10%
When do you anticipate you will next move to a new job with How do you feel about your career prospects for the next 12 months?
n/a
a new organisation?
This is my first job 4%
Positive Uncertain Negative
2018 2017 2016 4%
2018 73% 24% 3%
5%
53%
2017 68% 27% 5%
Within 6 months Other 9%
31%
12% 2016 66% 30% 4%
39%
14% 14%
Between 6-12 months 17% If answered ‘within 6 months’ or ‘between 6-12 months’:
16% Why are you looking to change your job within a year? Salary
6% 2018 2017 2016
Between 1-2 years 16% Did your salary change (increase or decrease) this year If answered ‘Yes’:
A new career path 1 2 4 compared to last? (%) What was your salary change a result of?
14%
Organisational culture 5 9 6
49 49 49
A promotion within the same company 4 4 4
51 51 51
Benefits package 6 4 2
A pay decrease across the whole company 5 6 7
Other 9 6 9
54 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 55
OFFICE SUPPORT OFFICE SUPPORT
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
11%
Increased by 11-15%
8%
15%
16%
Increase by over 15% 19%
19%
16%
Decreased
27%
18%
Do you realistically expect your current salary to change in the If answered ‘Yes’:
next 12 months? (%) By how much do you realistically expect your salary to change?
25%
2018
Increase by less than 5% 37%
12%
2017
28%
Increase by 5-10% 30%
34 2016
32%
31
15%
36
Increase by 11-15% 9%
18%
%
30%
64
Increase by more than 15% 24%
66
69 32%
2%
70% Decrease 0%
6%
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
OFFICE SUPPORT
56 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 57
SALES
Hiring activity has remained largely steady in We have seen companies hiring more Business Development
2018, very similar to 2017. and Account Management roles rather than traditional sales.
We have seen an increase in IT sales, Artificial Intelligence Tri-lingual candidates – English, Arabic French are high
and renewables, FMCG and Financial Services sales. in demand as well as MBA educated.
Regional experience is key and companies are encouraging
Salaries employees to cover larger areas.
Salaries have remained steady for 2018 with companies
The IT industry generally is booming and has become
putting more emphasis on performance related benefits.
a very large industry in the UAE due to new developments
We expect this will remain the same throughout 2019. and the region catching up with the rest of the world in
regards to technology.
48% of candidates reported salary increases of 5-10% which
remained the same as 2017. There has been a slight increase in the number of candidates
due to redundancies in less busier industries and relocations
Candidates remain positive going into 2019 with 73%
have levelled off.
expecting salaries to increase by more than 15%
We have not seen any major skill shortage and there is a high
In demand supply of construction sales and real estate sales candidates.
We have seen a decrease in the demand for retail positions Things have remained pretty steady over the past 12 months
but we hope this can recover this year. We have seen and we are positive about the next 6-12 months and we
a slight decrease in demand within Oil and Gas which has expect there will be an increase in sales openings in 2019.
also affected the sub suppliers of the industry. There has
also been a slowdown in the construction industry.
56%
of Sales professionals intend to change
positions within 6 months.
SALES OVERVIEW
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2018 2017 2016 2018 2017 2016 2018 2017 2016
2017 30%
Organisational culture 2 5 5 Benefits package 2 2 2
27 15%
12%
2016 Increase to your salary 21%
28 17% Job security 3 3 1 Job security 3 3 3
30
6%
Made redundant 16% Career progression 4 2 4 Organisational culture 4 5 5
13%
70
8%
5%
Benefits package 5 6 6 Work-life balance 5 3 4
Better benefits 12%
72
16%
8%
Other 6 7 7 Challenging role/project 6 4 6
7%
70%
73
Organisational culture 6%
13%
When do you anticipate you will next move to a new job with How do you feel about your career prospects for the next 12 months?
n/a
a new organisation?
This is my first job 0%
Positive Uncertain Negative
7%
2018 2017 2016
2018 75% 22% 3%
15%
56%
2017 66% 31% 3%
Other 11%
Within 6 months 36%
3% 2016 57% 39% 4%
37%
14% 12%
Between 6-12 months 20% If answered ‘within 6 months’ or ‘between 6-12 months’:
Why are you looking to change your job within a year? Salary
20%
Other 7 9 9
A promotion within the same company 6 4 4
70%
Benefits package 8 6 2 You requested a pay increase
and were successful 7 6 7
Location 9 8 7
SALES
60 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 61
SALES SALES
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
20%
Do you realistically expect your current salary to change in the If answered ‘Yes’:
next 12 months? (%) By how much do you realistically expect your salary to change?
15%
2018
Increase by less than 5% 16%
17%
2017
31%
Increase by 5-10% 30%
27 2016
28%
40 16%
39 Increase by 11-15% 16%
21%
%
35%
61 60 Increase by more than 15% 34%
30%
3%
73
70% Decrease 4%
4%
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
62 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 63
SUPPLY CHAIN
Did you start employment with a new organisation this year? (%) If answered ‘Yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2018 2017 2016 2018 2017 2016 2018 2017 2016
9%
5%
79
Organisational culture 5 3 6 Work-life balance 5 5 3
Better benefits 13%
77 10%
4%
Other 6 7 7 Challenging role/project 6 6 6
75 70%
Organisational culture 14%
0%
When do you anticipate you will next move to a new job with How do you feel about your career prospects for the next 12 months?
n/a
a new organisation?
This is my first job 4%
Positive Uncertain Negative
2018 2017 2016 10%
2018 65% 30% 5%
4%
52%
2017 61% 35% 4%
Other 2%
Within 6 months 26%
14% 2016 72% 26% 2%
40%
14% 14%
Between 6-12 months 20% If answered ‘within 6 months’ or ‘between 6-12 months’:
21% Why are you looking to change your job within a year? Salary
14% 2018 2017 2016
Between 1-2 years 25% Did your salary change (increase or decrease) this year If answered ‘Yes’:
compared to last? (%) What was your salary change a result of?
13% Lack of future opportunities 1 2 4
8% Yes No 2018 2017 2016
70%
Location 8 7 7
Other 7 5 7
Other 9 9 9
66 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 67
SUPPLY CHAIN SUPPLY CHAIN
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
33%
Increase by over 15% 20%
21%
16%
Decreased
11%
29%
Do you realistically expect your current salary to change in the If answered ‘Yes’:
next 12 months? (%) By how much do you realistically expect your salary to change?
20%
2018
Increase by less than 5% 27%
12%
2017
19%
Increase by 5-10% 30%
2016
33%
19%
43 36 Increase by 11-15% 13%
46
25%
54 %
39%
57
64 Increase by more than 15% 28%
27%
3%
70% Decrease 2%
3%
Salaries shown here represent the total monthly salary package for
each position, in Arab Emirates Dirhams (AED) as of Q4 2018.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
68 GCC Salary & Employment Report 2019 hays.ae GCC Salary & Employment Report 2019 69
OUR SPECIALIST AREAS
70 GCC Salary & Employment Report 2019 GCC Salary & Employment Report 2019 71
ABOUT US
300+
in 2005.
Our overriding aim is to build enduring relationships with
employers and job seekers across the GCC and to find
organisations the right people to match their specific
needs and help industries to flourish. Total years of recruitment experience
2005
Counting a client portfolio that spans from small and
medium-sized enterprises to leading multinational
organisations, we draw on our in-depth industry expertise
and local market knowledge to provide solutions that work
for you.
The year Hays GCC was established
We can source candidates from an international talent
100,000
pool to find skilled professionals who not only fit culturally
but who make a real difference to businesses.
Our consultants are all experienced experts in their field.
They will take time to discuss your needs and ensure that
they deliver the optimal and most cost-effective solution Database of candidates
every time.
Capabilities
• Permanent hiring
• Contracting
• Executive Search
• Head hunting
• Multiple hiring
• Emiratisation
• Recruitment Process Outsourcing
If you require any further information on Hays or would like to discuss your recruitment needs,
please contact our local experts on:
T: +971 (0) 4 559 5800 or
E: marketing.uae@hays.com
hays.ae
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and Powering the world of work are trademarks of Hays plc. The Corporate and Sector H devices are original designs protected by registration in
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