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  • Complaining About A Wrong Energy Meter Reading 312665

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    Vikram
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    The customer is disputing a higher than normal bill for electricity/gas. They inspected the meter with all appliances off and noticed it continued registering consumption. They request the supplier test the meter at their home to determine if it is faulty or there is another problem, as the bill does not accurately reflect usage. The customer provided their address, account number, current meter reading, and details of the disputed bill amount.

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    The customer is disputing a higher than normal bill for electricity/gas. They inspected the meter with all appliances off and noticed it continued registering consumption. They request the supplier test the meter at their home to determine if it is faulty or there is another problem, as the bill does not accurately reflect usage. The customer provided their address, account number, current meter reading, and details of the disputed bill amount.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    190 views1 page

    Complaining About A Wrong Energy Meter Reading 312665

    Uploaded by

    Vikram
    The customer is disputing a higher than normal bill for electricity/gas. They inspected the meter with all appliances off and noticed it continued registering consumption. They request the supplier test the meter at their home to determine if it is faulty or there is another problem, as the bill does not accurately reflect usage. The customer provided their address, account number, current meter reading, and details of the disputed bill amount.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    [Your address]

    [Your supplier's address]

    Dear Sir/Madam

    [Reference: account number and bill]

    I write concerning the above account.

    The meter is currently showing a reading of [insert reading]. I do not accept that the
    meter is recording accurately.

    The bill in question [reference] for [£...] is significantly higher than it should be [add
    details of any special circumstances, eg, if you were away from the property].

    I inspected the meter with all my [electrical/gas] appliances turned off and noted that it
    continued to register [...] units of [electricity/gas] consumption.

    It is clear that either the meter is faulty or that there is some other problem.

    Either way, the bill is not a true reflection of [electricity/gas] used.

    I now wish to request you to carry out a test on the meter at my home.

    I look forward to hearing from you with a suitable date for the test to be carried out.

    Yours faithfully

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