Professional Documents
Culture Documents
INDEX
CHAPTE PAGE
TOPIC
R No.: NO.:
1 INTRODUCTION
1.1.1 Definition of a Bank
1.1.2 Objective of Bank
1.2 BANKING INDUSTRY INTRODUCTION
1.2.1Current Scenario
1.2.2 Aggregate Performance of the Banking Industry
1.2.3 Interest Rate Scene
1.2.4 Government Policy
1.2.5 Implications of Some Recent Policy Measures
1.3 IDBI BANK : ALL ABOUT
1.3.1 Industrial Development Bank of India (IDBI)
1.3.2 Industry/Bank Performance (Milestones)
1.4 CORRELATION BETWEEN INDUSTRY AND
IDBI BANK'S MOVEMENT
1.4.1 IDBI Bank Business Chart
1.4.2 IDBI Bank Organizational Chart
2 RESEARCH METHODOLOGY
2.1 Objective of the Study
2.2 Scope of the Study
2.3 LIMITATION OF THE STUDY
3 LITERATURE REVIEW
TOOLS AND TECHNIQUES, DATA ANALYSIS
4
AND INTERPRETATION
4.1 Tools and Techniques
4.2 Technological Tools
BSE: 500116
Traded as
NSE: IDBI
Predecessor IDBI
Number of
18,000 (March 2019)
employees
Website www.idbi.com
CHAPTER 1
INTRODUCTION
Finance is the life blood of the trade, commerce and industry. Now-a-days,
banking sector acts as the backbone of modern business. Development of any
country mainly depends upon the banking system.
A bank is financial institution which deals with
deposits and advances and other related services. It receives money from those
who want to save in the form of deposits and it lends money to those who need
it.
● IDBI Bank introduces Repo Linked Suvidha Plus Home Loan and
Auto Loan
Mumbai, August 30, 2019: IDBI Bank introduces two Repo Linked Products
-Suvidha Plus Home Loan and Suvidha Plus Auto Loan. The products will be
benchmarked to the Reserve Bank of India’s (RBI) Repo rate and will be
available to customers effective from 10th September 2019.
The Suvidha Plus Home Loan and Suvidha Plus Auto Loan products will be
offered to new customers having good credit score and minimum income of Rs.
6 lakh per annum.
The Suvidha Plus Home Loan will be offered for up to Rs. 75 Lakh with a tenor
of up to 35 years. Bank will also be offering balance transfer with top up facility
under the new variant with NIL Processing fees. Currently, the interest rate on
Home loan will be from 8.30% p.a. onwards.
The Suvidha Plus Auto loan will be offered for up to Rs. 25 Lakh covering the
on road price with a tenor of up to 7 years. The loan will be extended
exclusively for new 4 wheeler loans. Currently, the interest rate on Auto loan
will be from 8.90% p.a. onwards.
To promote green initiative, additional discount of 10 bps will be offered for
purchase of electric car under Suvidha Plus Auto Loan. Speaking on the
occasion Shri Rakesh Sharma MD&CEO, said “Our retail segment loan book is
growing at 19% YOY and this measure will surely help us to improve the
business under the segment”
● IDBI Bank introduces Repo Linked Lending and Bulk Deposit
Rates
Mumbai, August 29, 2019: IDBI bank has launched a new Home Loan and
Auto Loan product linked to Reserve Bank of India’s repo rate.
The Bank has also introduced Bulk deposits linked to the Repo rate in select
Buckets. The Interest rate on the new Home loan and Auto Loan variant will be
directly linked to the repo rate and thereby help in quick monetary transmission.
The Bank’s customers will have the twin option of selecting either the MCLR
linked product or the newly launched repo rate linked product.
The revised rates are applicable w.e.f. September 10, 2019.
.
● IDBI Bank reduces Marginal Cost of funds-based Lending Rate
(MCLR)
Mumbai, August 08, 2019: IDBI Bank reduces Marginal Cost of Funds based
Lending Rates (MCLR) as under:
Tenor MCLR ( in % )
Overnight 7.85%
One Month 8.10%
Three Month 8.35%
Six Month 8.50%
One Year 8.85%
Two Year 8.95%
Three Year 9.10%
The above revised rates are applicable w.e.f. August 12, 2019. The bank has
reduced MCLR by 5 bps to 15 bps across various tenors
● Launch of Portfolio Management Services by IDBI Bank
Mumbai July 24, 2019: IDBI Bank has launched Portfolio Management
Services (PMS) for HNW Customers at Taj Lands End, Bandra, Mumbai on
17th July 2019. Bank has tied up with its own subsidiary IDBI Capital to
distribute PMS to the Bank’s HNW Clients.
This PMS will be served by our top 100 branches across 12 Cities. This will
enhance the distribution product portfolio of the Bank. The clients will be
benefited by getting professional PMS services of the fund manager to achieve
desirable investment goals.
In tune with its philosophy of ‘Bank Aisa, Dost Jaisa’, IDBI Bank
strengthened its network and reach in the country by inaugurating its 3000th
ATM at Punjabi Bagh, New Delhi. The 3000th ATM was inaugurated by S.
Ravi and Pankaj Vats, Directors of IDBI Bank, in presence of M. S. Raghavan,
CMD, IDBI Bank and other dignitaries.
With this, the bank’s network is enhanced, reaching a mark of 1708
branches and 3000 ATMs across 1256 centers in India. IDBI Bank connects
with its customers through branches, ATMs, internet banking, social media, 24
X 7 call center, e-lounge and mobile banking.
Speaking on the occasion, M. S. Raghavan, CMD, IDBI
Bank said “With every additional ATM, IDBI Bank strengthens its reach and
offers banking benefits not only to the bank’s customers but the population at
large. The bank has always endeavored in providing the best technology,
customized banking services and lasting relationships to it’s’ customers”.
RESEARCH METHODOLOGY
Each and every project study along with its certain objectives also
has scope for future. And this scope in future gives to new researches a new
need to research a new project with a new scope. Scope of the study not only
consist one or two future business plan but sometime it also gives idea about a
new business which becomes much more profitable for the researches then the
older one.
Scope of the study could give the projected scenario for a new
successful strategy with a proper implementation plan. Whatever scope I
observed in my project are not exactly having all the features of the scope which
I described above but also not lacking all the features.
● Research study could give an idea of network expansion for capturing
more market and customer with better services and lower cost, with out
compromising with quality.
● In future customer requirements could be added with the product and
services for getting an edge over competitors.
● Consumer behavior could also be used for the purpose of launching a new
product with extra benefits which are required by customers for their
account (saving or current) and/or for their investments.
● Factors which are responsible for the performance for bank can also be
used for the modification of the strategy and product for being more
profitable.
● The banks loan mix is undergoing favourable change with a decline in the
proportion of term loans for a duration exceeding five years.
● IDBI Bank deliberately wants to reduce growth in advances to 16% this
will help to improving the assets quality.
● The increased branch network is also expected to help in the
improvement of the banks CASA.
● Factors which I observed while doing project study are following:-
i. Competitors
ii. Customer Behavior
iii. Advertisement/promotional activities
iv. Attitude of manpower and
v. Economic conditions
These all could also be interchanged with each other for each other
in banks strategies for making a final business plan to affect the market with a
positive way without disturbing a lot to market, customers and competitors with
disturbance in market shares.
CHAPTER 3
LITERATURE REVIEW
Chapter 4
TOOLS & TECHNIQUES, DATA ANALYSIS & INTERPRETATION
For the purpose of project data is very much required which works
as a food for process which will ultimately give output in the form of
information. So before mentioning the source of data for the project I would like
to mention that what type of data I have collected for the purpose of project and
what it is exactly.
1. Primary Data:
Primary data is basically the live data which I collected on field while
doing cold calls with the customers and I shown them list of question for
which I had required their responses. In some cases I got no response form
their side and than on the basis of my previous experiences I filled those
fields.
Source: Main source for the primary data for the project was questionnaires
which I got filled by the customers or some times filled me on the basis of
discussion with the customers.
2. Secondary Data:
Secondary data for the base of the project I collected from intranet of the
Bank and from internet, RBI Bulletin, Journal by ICFAI University.
In this segment I will show my findings in the form of graphs and charts.
All the data which I got form the market will not be disclosed over here but
extract of that in the form of information will definitely be here.
Details:
Size of Data : 20
Area : Mumbai
Type of Data : Primary & Secondary
Industry : Banking
Respondent : Customers
TABLE 1:
Correlation between awareness of customers about IDBI bank & their Age
TABLE 3:
RATING OF CUSTOMERS FOR IDBI BANK AS A GOOD BANK
PARAMETER RESPONSES
EFFICIENCY 75%
INTERNET BANKING/ATMs 25%
PRODUCT RANGE 95%
NETWORK 33%
PHONE BANKING 22%
TABLE 4:
MARKET SHARES IN MUMBAI IN COMPARISION TO
COMPETITORS
PARAMETERS % OF SHARE
PRODUCT 50%
ADVERTISMENT 5%
MANPOWER 25%
NET-BANKING 2%
PHONE BANKING 5%
INVESTMENT SCHEME 10%
NETWORK 3%
TABLE 6:
COMPARATIVE STUDY WITH MAJOR COMPETITORS ON BASIC
PARAMETERS
CANAR
PARAMETERS/BANKS IDBI ICICI SBI PNB HSBC
A BANK
PRODUCT 20% 15% 30% 15% 10% 10%
ADVERTISMENT 3% 45% 15% 20% 7% 10%
MANPOWER 10% 50% 2% 3% 25% 10%
NET-BANKING 3% 50% 10% 12% 8% 17%
PHONE BANKING 10% 40% 5% 5% 30% 10%
INVESTMENT SCHEME 5% 25% 50% 10% 5% 5%
NETWORK 2% 40% 40% 5% 3% 10%
CREDIBILITY 20% 10% 40% 20% 5% 5%
TABLE 7:
THE EFFECTIVENESS OF COMMERCIALS OF IDBI BANK
IDBI Bank Profit & Loss Account For The Year End 31ST March
in Rs. Crore
Particulars
Mar-19 Mar-18 Mar-17
Income
Interest Earned 23,026.53 27,791.37 28,043.10
Other Income 7,008.88 3,967.60 3,410.36
Total Income 30,035.41 31,758.97 31,453.46
Expenditure
Interest Expended 17,386.21 22,039.71 21,953.81
Employee cost 1,781.08 2,203.59 1,674.05
Selling, Admin. & Misc. Expenses 18,733.31 12,314.87 11,276.23
Depreciation 372.73 358.94 214.18
Transfers:
Transfer to Statutory Reserve 433.7 506.97 74.67
Transfer to Other Reserve 0.00 0.00 0.00
Proposed Dividend / Transfer to
0.00 0.00 0.00
Govt.
in Rs. Crore
Particulars
Mar-19 Mar-18 Mar-17
2,65,719.8
Deposits 2,47,931.61 2,68,538.10 3
Borrowings 63,185.53 56,363.98 69,573.94
3,35,293.7
Total Debt 3,11,117.14 3,24,902.08 7
3,74,372.1
Total Liabilities 3,50,313.63 3,61,767.92 4
Assets
3,74,372.1
Total Assets 3,50,313.63 3,61,767.92 4
2,12,856.9
Contingent Liabilities 2,07,316.76 2,01,931.13 2
Book Value (Rs.) 52.39 83.28 107.41
1. Dividend:
● Your Directors have recommended payment of dividend of 300% one
equity capital for the year ended 31st March, 2019, which if approved by
the members at the forth coming annual general meeting, will be paid
out of the current year's profit to the equity shareholders of the
Company.
2. Transfer to Reserves:
● An amount of Rs. 4,19,64,549 has been credited to General Reserves.
3. Share Capital:
● At the beginning of the year, the Authorized Share Capital was Rs.
10,00,00,000, Issued, Subscribed and Paid-up Equity Share capital of the
Company was Rs. 6,03,27,600
dividend into 60,32,760 Equity Shares of Rs. 10/-. During the year under
review the Company there is no alteration to the equity share capital.
4. Debentures:
● During the year under review the Company has not issued and allotted
debentures.
5. Fixed Deposits
● During the year under review, the Company has not invited or accepted
any fixed deposits either from the public or from the shareholders of the
Company.
4.11.RATIO ANALYSIS
The term 'ratio' refers to the mathematical relationship between any two
inter-related variables. In other words, it establishes relationship between two
items expressed in quantitative form. According J. Batty, Ratio can be defined
as "the term accounting ratio is used to describe significant relationships which
exist between figures shown in a balance sheet and profit and loss account in a
budgetary control system or any other part of the accounting management.
Classification of Ratios:
1. Liquidity Ratio:
Liquidity ratio refers to the ability of a company to interact
its assets that is most readily converted into cash. Assets are converted into cash
in a short period of time that are concerns to liquidity position. However, the
ratio made the relationship between cash and current liability.
a. Current Ratio:
Current Ratio = Current assets / Current liabilities
b. Cash Ratio:
c. Quick Ratio:
2. Profitability Ratio:
Profitability ratios designate a bank's overall efficiency and
performance. It measures how to use assets and how to control its expenses to
generate an acceptable rate of return. It also used to examine how well the bank
is operating or how well current performance compares to past records of bank.
A. Liquidity Ratio:
1. Current Ratio:
Current Assets
Current Ratio = Current Liabilities
CURRENT RATIO
Table 6.1 Showing the Bank's Current Ratio
Current Assets Current Liabilities Ratio
Year
(A) (B) (A/B)
2016-17 3,44,044.55 3,29,103.91 1.0454
2017-18 3,54,958.96 3,39,204.26 1.0464
2018-19 3,67,349.00 3,46,650.34 1.0597
● INTERPRETATION:
2. Cash Ratio:
Cash
Cash Ratio = Current Liabilities
CASH RATIO
Table 6.2 Showing the Bank's Cash Ratio
Cash Current Liabilities Ratio
Year
(A) (B) (A/B)
2016-17 33,686.09 3,29,103.91 0.1024
2017-18 32,684.08 3,39,204.26 0.0964
2018-19 16,580.54 3,46,650.34 0.0478
● INTERPRETATION:
3. Quick Ratio:
Quick Assets
Quick Ratio = Current Liabilties
QUICK RATIO
Table 6.3 Showing the Bank's Quick Ratio
Quick Assets Current Liabilities Ratio
Year
(A) (B) (A/B)
2016-17 3,44,044.55 3,29,103.91 1.0454
2017-18 3,54,958.96 3,39,204.26 1.0464
2018-19 3,67,349.00 3,46,650.34 1.0597
● INTERPRETATION:
N et P rof it
Net Profit Margin Ratio = Sales
N et Income
Current Ratio = Common Stock Equity
● INTERPRETATION:
N et P rof it
Return on Total Assets Ratio = T otal Assets
● INTERPRETATION:
Sales
Current Assets Turnover Ratio = Current Assets
CURRENT ASSETS TURNOVER RATIO
Table 6.7 Showing the Bank's Current Assets Turnover Ratio
Sales Current Assets Ratio
Year
(A) (B) (A/B)
2016-17 23,026.53 3,44,044.55 0.0669
2017-18 27,791.37 3,54,958.96 0.0783
2018-19 28,043.10 3,67,349.00 0.0763
● INTERPRETATION:
Sales
Total Assets Turnover Ratio = T otal Assets
● INTERPRETATION:
T otal Liabilities
Debt Equity Ratio = T otal Shareholder′s Equity
5.1 Findings:
● The trend analysis has analyzed that the performance of financial position
of IDBI Bank has been found satisfactory. The upward trend has been
registered in both total assets and total liabilities during the study period.
The advances, investment, net block, capital work in process, and other
assets has shown continuous growth and have upward trend.
● The Comparative Balance Sheet has studied that the performance of
financial position of IDBI Bank has been found satisfactory. It has found
that there is 25.83% increase in net worth from 2012 to 2017 year and
27.01% growth in total debt from 2012 to 2017 year. The total liabilities
have registered 27.84% increase in the year 2017 as compared to the year
2012 and the assets have also shown the same results.
● The Common-size Comparative Balance Sheet has studied that the
performance of financial position of IDBI Bank has been found
satisfactory. The total debts are 91.50% of total liabilities which are
greatest component of total liabilities during the year 2012 have declined
to 90.92% during the year 2017. The net worth has reduced to 6.00% in
the year 2017 from 6.09% in the year 2012. The advances is 62.60 which
is the greatest component of total assets during the year 2012 has declined
to 58.55 in the year 2017.
● It has been observed that the rising proportion of total debt in the total
liabilities is critical.
● In overall, the performance of financial position of IDBI Bank has been
found satisfactory.
● The profitability ratio analysis conducted in the study reveals that IDBI
Bank have shown the Downbeat tendency during 2005-07 and then has
shown the positive trend in the performance of profitability ratios during
2008-10.
● Total Assets as at March 2010 of IDBI were Rs. 2,33,572 crore and have
declined by 20% when compared to previous FY. This is a serious matter
and needs IDBI Bank’s immediate remedial action.
● Total Deposits were Rs. 1,67,667 crore with a growth of 49.2% and Total
Advances were Rs. 1,38,202 crore recording a growth of 33.6%.over the
previous year.
● Interest Income was Rs.15,272.6 crore and with the other income of Rs.
2,290.9 crore. Total Gross income was Rs. 17,563.5 crore. PBT was Rs.
1,044.7 crore and PAT was Rs. 1,031.1 crore.
● EPS stood at Rs.14.20 Book value per share stood at Rs. 113 and a
Dividend of 30 % recommended on fully paid up equity capital.
● Total CRAR 11.31% against RBI stipulated norms of 9%. Core CRAR
6.24% against RBI stipulated norms of 6%.
● Another fact revealed by the study is that there has been the lack of
strategic planning by public sector banks and Management Information
System (MIS) and also the skill levels required especially in sales and
marketing, service operations, risk management and the overall
performance of the organization.
● The analyses also reveal that majorly public sector banks are not
technology responsive. There are many public sector banks’ branches that
are yet to be computerized, which affects the business of the bank in
comparison to their counterpart’s private sector banks.
● The credibility of IDBI bank is good in comparison to its competitors as
GOI (Government of India) is a major share holder in the company.
● IDBI bank has potential a tapped market in Mumbai in region and hence
has opportunities for growth.
● The products of IDBI bank have good credibility in the region compare to
its competitors.
● The advertisement of the bank was very effective from the first day of its
airing till the fifth day and there after it starts declining.
● The initial balance for A/C opening is Rs, 5000/- and that’s why people
are reluctant in opening the same.
5.2 Conclusions:
Consumers of Mumbai have good awareness level about IDBI bank as well as
about its services and products.The advertising campaign has successfully
been able to increase the market share of IDBI in Mumbai.The modern
day’s technology like internet banking, phone banking, used by IDBI
bank for providing banking services has sent positive signals in the mind
of consumes.The network of IDBI in Mumbai is lagging behind a little
than its competitors like ICICI bank and HDFC bank.It can be distilled
from data that IDBI bank has good market share as compared to its
competitors considering the amount of resources deployed by them in the
market and The solvency position of IDBI Bank and the employment of
assets are in tune with the industry averages.
The employment of shareholders’ funds
and the CASA which is relatively lower than the bellwether suggests that
attention has to be paid in these areas. Net profit margin of IDBI Bank
indicates that the profits of the bank is declining and is well below the
industry averages suggesting that the operations of the bank has to
he IDBI Bank should improve its deposits that provide
improve and T
cheaper funds, which can translate into strong financial performance and
The ROA of IDBI Bank is showing a declining trend and the comparison
with the industry averages indicates that the IDBI Bank should pay
attention towards the utilization of its assets more effectively as well as
The banking sector reforms have provided the necessary platform for the
Indian banks to operate based on operational flexibility and functional
autonomy, thereby enhancing efficiency, productivity and profitability.
The reforms also brought about structural changes in the financial sector and
succeeded in easing external constraints on its operations, i.e. reduction in
CRR and SLR reserves, capital adequacy norms, restructuring and
recapitulating banks and enhancing the competitive element in the market
through the entry of new banks.
5.3 Recommendations:
● Since there is only two branch of IDBI bank and only three ATMs in
Mumbai, so it is necessary for IDBI bank to open more branches and
install more ATMs to serve the vast market of Mumbai especially.
● More resources should be allocated in the market of Mumbai as there is
big untapped market in Mumbai, so it becomes necessary for IDBI bank
for taking an edge over the competitors.
● A short advertising campaign in Mumbai has produced good results in a
short span of times, so to gain long term benefits is very necessary for
IDBI bank to carry on this campaign with more intensity.
● Besides opening more branches it should also look for opening some
extension counter in Kutub near Meherauli and one in Khanpur.
● As Government is the majority share holder in the shares of IDBI bank,
which makes this bank more reliable than other private banks, this thing
can be used in the favor of IDBI bank by making people aware about this
fact and winning their faith.
● The bank should close down the unviable bank branches by selling out
the existing business to some other bank which has been able to maintain
a sustainable growth rate.
● Increase the business volume at branches by adopting aggressive
marketing strategies and by redeployment of staff wherever necessary.
● Loan disbursing mechanism through proper and scientific evaluation of
the quality of assets for which bank has to finance.
● Speedy and timely Recovery through legal means and effective
follow-up.
● Increase the volume of credit ensuring the quality of assets.
● Study the market trends and adjust the credit mix to various segments
without following the age-old methods.
● Control and restrict the advances to those sectors where the bank
experience has not been satisfactory.
● APPENDIX
1.QUESTIONNAIRE
NAME:
………………………………………………………………………………
AGE: ……………………………………. SEX:
MALE/FEMALE
1. DO YOU KNOW ABOUT IDBI BANK LTD.?
YES
2. IDBI BANK IS A –
PRIVATE BANK PRIVATE/PUBLIC BANK
PUBLIC BANK DON’T KNOW
3. RANK THE IDBI BANK ON THE FOLLOWEING FEATURES:
(RANK 1 FOR BEST AND 5 FOR WORSE ON 1 TO 5 SCALES)
EFFICENCY MANPOWER
INTERNET BANKING/ATMs NETWORK
PRODUCT RANGE PHONE BANKING
4. YOU WOULD LIKE TO BE A CUSTOMER OF BANK BECAUSE-
……………………………………………………………………………………
……………………………………………………………………………………
……………………
6. NAME THE BANK WHICH COMES IN YOUR MIND AT VERY FIRST
AND WHY?
……………………………………………………………………………………
……………………………………………………………………………………
……………………
7. DO YOU THINK IDB IBANK IS A SAFE PLACE FOR YOUR MONEY?
YES NO
8. DO YOU THINK IDBI BANK NEED MORE ADVERTISMENT?
YES NO
9. YOUR LEVEL OF SATISFACTION WITH IDBI BANK-
VERY SATISFIED SATISFIED
NORMAL DISSATISFIED VERY DISATISFIED.
10. IF YOU WILL HAVE OPTION AGAINEST IDBI BANK YOU WILL GO
FOR –
SBI PNB
ICICI OTHER ………………
11. DO YOU REMEMBER THE COMMERCIAL OF IDBI BANK?
YES
12. WHEN DID YOU LAST SEE THE ADVERTISEMENT OF IDBI BANK?
0-5 DAYS BACK 6-10 DAYS BACK
11-15 DAYS BACK MORE THAN 15 DAYS
BACK
13. DO YOU KNOW WHERE THE BRANCH OF IDBI LOCATED IN
MUMBAI IS?
……………………………………………………………………………………
…
2(ii).BIBLIOGRAPHY
2( ii).WEBLIOGRAPHY
● www.idbibank.com
● www.en.wikipedia.org/wiki/IDBI_Bank
● www.goodreturns.in/company/idbi-bank/history.html
● www.moneycontrol.com/idbi-bank/balancesheet
● www.moneycontrol.com/idbi-bank/profitandloss
● www.capitalmarket.com/financialanalysis/idbi-bank