PROGRAMME: MBA - Family Business & Entrepreneurship

Batch: 2019-2021 Term/Semester III

Course Code & Title MFB4CCOB03 Organizational Change

Management
Credit Hours 1.5
Faculty Dr. Srirupa Banerjee
E-mail ID Srirupa.banerjee@gmail.com
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I. Course Overview
In a constantly changing VUCA world, most organizations need to be geared up for
overhauling regularly. With frequent changes in technology, effects of
globalization and markets vulnerable to competitions, the demands are same on
small and large organisations. For this, two things become critical : A visionary
leadership and an organizational agility to transform. This is done through a
careful process of creating learning organizations and having human resources
who are adaptable to different conditions and truly believe in the company’s
values and leadership.
This course focuses on environmental demands on the organizations, their need
for change and how to understand the nature and dynamics of interpersonal
behavior related to organizational performance and effectiveness by providing an
understanding of theory and research of behavioral sciences.
The course begins with understanding of the environmental dynamics, which
effect markets and businesses as a whole. It provides an understanding of change
and types of changes that can be brought about as a proactive or reactive strategy.
It strongly focuses on identifying the need for change , taking the decision and a
strategy level and then consequently envisioning the change that would be
implemented.
Further, the course also focuses on creating an organizational readiness to change,
dealing with resistance to change, which is a natural human reaction. The course
would help managers/entrepreneurs to learn different strategic interventions like
techno- structural interventions, HRM interventions, intergroup and third party
interventions. The course would finally deal with topics like motivation. Social
perception , interpersonal influence, group decision making, commitment and
leadership. The course will aim to help managers/ entrepreneurs organize and
motivate human capital of a firm, execute strategic change through knowledge of
 competitive decision-making, reward system, social network analysis and team
building.

II. Course Learning Outcomes (CLO)

At the end of the course, the students shall be able to:

1. Acquire theoretical and practical understanding of concepts and principles of

change management.
2. Analyze critically and evaluate business situations for developing change agenda.
3. Demonstrate skills to manage change as an entrepreneur and business owner.

III. Text Book

Organizational Development and Change by Thomas Cummings and

Christopher Worley, 10th Edition, Cengage Publication.

IV. Assessment Components & Schedule

Overall
Component Weightage (each
Weightage Brief description of
(with No. of sub part of Schedule
of the assignment/project
components) Component)
Component
Individual 10% After 3rd 10% A short note (500
Assignment Class words) on
environment
analysis for change
required
Group 10% analysis After 6 th 25% Leading and
Assignment 15% presentation Class Managing Change
Case study
Individual 20% After 8th 20% Presentation on any
Assignment class to topic of change
submitted management for
on 12 th peer learning
class
Class 5% Through 5% Preparation of
Participation out assigned tasks and
discussions
V. Session Plan

Session Topic/Sub Topic Session Details

No.
1 Understanding Text Book Overview of Organizational Development
Change (pages 21-27)
Management Pedagogy Lecture and Discussion
CLO 1
SLO The students will be able to define change
management and understand the relevance
if managing change in a structured manner
2 Types of Change Text Book Overview of Organizational Development
Management (pages 28-41)
Pedagogy Lecture
CLO 1
SLO The students will be able to analyse the
external environment and will be able to
relate it to the internal organizational design
and decide the type of change management
required
3 Envisioning Change Text Book Reading: Alphabet Inc. Reorganizing Google
in MSMEs and Pedagogy Case Study and Discussion
Larger CLO 1
Organizations SLO The students will be able to assess the
environment and be able to make a connect
to the needs of change management process
in the organization
4 Diagnosing groups Text Book Diagnosing (pages 90-114)
and jobs and Pedagogy Activity : methods to extract data and
collecting mapping jobs
information CLO 2
SLO The students will be able to diagnose groups
and jobs and will be able to understand how
to collect data for diagnosis
5 Feeding back Text Book
Diagnostic Pedagogy Lecture and Discussion
Information and CLO 2
Designing SLO The students will be able to use the
Interventions
information collected on jobs and be able to
design interventions for change
6 Leading and Reading The turnaround at Raymond
Managing Change Pedagogy Case study Analysis and deriving conclusions
CLO 2
 SLO The students will be able to create a vision of
change(through leadership styles) and will
be able to design a motivational plan for
employees at a strategic level
7 Leading and Text Book Managing Change (Pages 179-201)
managing Change Pedagogy Lecture and Discussion
CLO 2
SLO The students will be able to display their
own understanding or leadership and
analyse the case for its pros and cons and
can suggest changes if needed.
8 Resistance to Activity Doing things which are naturally difficult
Change Pedagogy Management Games
CLO 2
SLO The students will be able to empathise with
the human aspect of change, the pain points
and characteristics of human behavior and
their reactions to change
9 Human Process Text Book Interpersonal and group Approaches (pages
Interventions 265-286)
Pedagogy Lecture
Interpersonal and CLO 3
group Approaches SLO The students will be able to understand
group interventions and understand the role
of manager in team building and results
expected in team building
10 Techno Structural Text Book Restructuring Organisations (pages 339-
Interventions 368)
Pedagogy Lecture
CLO 3
SLO The students will be able to differentiate
structural designs of organizations, bring in
human involvement to facilitate change
11 Human Resource Text Book HR interventions (pages 439-504)
Intervention Pedagogy Lecture
CLO 3
SLO The students will be able to knit in human
resource functions such as performance
management and talent development to
ensure smooth change
12 Using evidence Reading Growing Talent as if your Business
based change depended on it : HBR
management Pedagogy Discussion
CLO 3
SLO The students will be able to understand the
difference between the theory of change
management and actual situations of change
management which are evidence based and
 implement the reality on ground

13 Strategic Change Text Book Strategic Change Interventions

Interventions (Pages 530-620)
Pedagogy Lecture and Discussion
CLO 3
SLO The students will be able to implement
transformational and continuous change in
organizations as a part of change
management
14 Characteristics of a Activity How are change leaders different?
change leader Pedagogy Identifying top leaders and finding their key
characteristics and linking with book
CLO 3
SLO The students will be able to know the
characteristics of a change management
leader
15 Presentation of Activity Learning and feedback on course
Learning on change Pedagogy Presentation
Management CLO 3
SLO The students will present on any change
management topic that they find interesting
which is a part of their course/ peer learning

VI. References:

1. Nilakant V, Ramnarayan S, Change Management, Sage Publication

2. Richard Newton R, Change Management, Pearson
3. Cawsey, Descza, Organizational Change an Action Oriented Toolkit, Sage
Publication