DOLE MONITORING AND REPORTING INDICATORS ON BATAS KASAMBAHAY* IMPLEMENTATION
(Guide Sheet)
Legal Basis
(RA 10361 and its IRR)
Sec. 11 Employment
Contract
The DOLE shall widely
disseminate information to
domestic workers and
employers on the use of the
model employment contract
Sec. 38 Information
Program
The DOLE shall, in
coordination with the DILG,
the SSS, the PhilHealth and
Pag-IBIG develop and
implement a continuous
information dissemination
program on the provisions of
this Act, both at the national
and local level, immediately
after the enactment of this
law.
*Domestic Workers Act or RA 10361
Indicators
A. Information Dissemination and
Advocacy Activities
1.0 DOLE-initiated information dissemination
activities
1.1. Number of activities organized/
conducted
1.2. Number of officers of LGUs/
kasambahay desk officers reached
1.3. Number of domestic workers reached
1.4. Number of household employers
reached
1.5. Number of other stakeholders
reached
1.6. Number of Private Employment
Agencies (PEAs) reached
1.7. Number of in-house trainings for
DOLE employees conducted
Responsible Office/ Agency &
Operational Definition/Guide
Frequency of Reporting
Information Dissemination
and Advocacy Activities
Refers to number of activities conducted/ Frontline offices in the regions
attended to by concerned DOLE agency with such as DOLE ROs, Regional
the purpose of educating/informing domestic Branches of NCMB, RTWPB,
workers, household employers and other OSHC, etc. or by concerned
stakeholders on the salient features of Batas DOLE bureaus, services such as
Kasambahay especially on working conditions / BWC, BLE, BLR and IPS.
labor standards governing their employment.
Such activities include orientations, learning Submit report to the BWSC using
sessions, discussion meetings, publication of RF-A1 not later than 15 days after
pertinent IEC materials through the reference quarter.
print/newspaper, radio guesting, social media,
provision of interviews to media and press BWSC shall consolidate said
briefings. This includes in-house capability reports using the attached report
building activities for DOLE employees (i.e. form RF-A2.
Kasambahay law focal persons, SEADO,
LLCOs, etc.)
1.2 to 1.8 refer to participants/recipients of the
information/dissemination activities referred to
under 1.1.
 Legal Basis
Indicators
(RA 10361 and its IRR)
1.8. Number of walk-in clients
responded/attended to
1.9. Number of calls entertained by the
DOLE Call Center/ DOLE ROs
concerning domestic workers’
benefits and related matters
2.0 Number of invitations attended to as
resource person/speaker in fora,
interviews and other similar activities
organized by government agencies other
than DOLE and other private
organizations
2.1. Number of quadmedia interviews
(TV, radio, print, and social media)
attended to
2.2. Number of events attended to as
resource person
3.0 Number of news releases on domestic
workers published
Responsible Office/ Agency &
Operational Definition/Guide
Frequency of Reporting
Refers to number of walk-in clients mainly
seeking information on domestic workers
benefits, terms and conditions of work and
related information responded to by the DOLE
Office/responsible agency. It does not include
responses/action to walk-in clients who seek
pertinent information and, eventually, request
for assistance (RFAs) in filing complaints. Such
response/action shall be counted as Request
for Assistance (RFA) under column 2, item C,
number 6 (page 4).
Refers to number of calls responded to by the
DOLE Call Center/DOLE ROs concerning
mainly information on domestic workers’
benefits and other employment related
concerns.
Refers to activities and events organized by
other agencies/entities including media which
aim to promote/advocate domestic workers’
rights which were attended to by DOLE official/
officer to act a resource person (i.e. speaker,
interviewee, etc.). This also includes
attendance and participation as resource
person in public hearings of the Senate and
House on concerns of domestic workers (i.e.
implementation of RA 10361, etc.).
2.1. to 2.2 refer to the breakdown of
activities/events referred to under column 2,
item 2 (page 2).
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 Legal Basis
(RA 10361 and its IRR)
Sec. 24 Minimum Wage
(wage setting)
RTWPB shall review, and if
proper, determine and adjust
the minimum wage rates of
domestic workers
Sec. 37 Settlement of
Disputes
The DOLE Regional Office
shall exhaust all conciliation
and mediation efforts before a
decision shall be rendered.
Indicators
4.0 Number of special events (i.e. Araw ng
mga Kasambahay) primarily involving
domestic workers’ presence/ participation
organized and conducted
4. 1. Number of domestic workers
reached
B. Wage Adjustments
5.0 Wage Orders
5.1. Number of RTWPBs that have
conducted review/ consultations/
public hearings on minimum wage of
domestic workers
5.2. Number of Wage Orders issued, as
necessary, increasing the minimum
wage of domestic workers
C. Dispute Settlement
6.0 Number of Request for Assistance (RFA)
filed by domestic worker, household
employers, or other concerned relatives/
authorized persons in case of child
domestic workers
Operational Definition/Guide
Refer to total number of special events
organized and conducted
Refers to the total number of domestic workers
who attended the event.
Refers to the number of Regional Tripartite
Wage Boards (RTWPBs) which conducted
consultation meetings/review on minimum
wage of domestic workers during the reference
period.
Refers to the list of Wage Orders issued and
amounts granted by RTWPBs on minimum
wages of domestic workers, as necessary.
Refers to number of requests for assistance
filed before the DOLE ROs or attached
agencies by domestic workers, household
employers, or other concerned relatives/
authorized persons in behalf of the domestic
workers pursuant to RA 10361 and/or RA 9231
Responsible Office/ Agency &
Frequency of Reporting
For Wage Adjustments
RTWPBs to submit report to
NWPC using the attached report
form RF-B1. Frequency of
submission shall be based on
existing policy.
NWPC to submit to BWSC a
consolidated report of the
RTWPBs using the attached RF-
B2 not later than 15 working
days after the reference quarter.
For Dispute Settlement
DOLE ROs and NCMB Regional
Branches to submit report to
NCMB using the attached report
form RF-C1. Frequency of
submission shall be based on
existing policy.
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 Legal Basis
(RA 10361 and its IRR)
All labor related disputes shall
be filed before the DOLE
Field/Provincial Regional
Office having jurisdiction over
the workplace and shall go
through the thirty-day (30)
mandatory conciliation under
the DOLE Single Entry
Approach (SEnA) Program to
exhaust all efforts for the
settlement of the dispute.
(Rule XI, Section 1)
Indicators
6.1. Mode of disposition of RFAs
6.1.a. No. of RFAs settled with
monetary benefit
6.1.a.1. Amount of monetary benefit
6.1.a.2. Number of workers benefited
6.1.b. Number of RFAs settled without
monetary benefit
6.1.b.1. No. of workers benefited
6.1.c. Number of RFAs withdrawn
6.1.d. Number of RFAs referred for
compulsory handling
a. to DOLE RO
b. Voluntary Arbitrations
c. Other government offices
6.2. Nature of Complaints:
6.3. Complainants to be disaggregated by
6.3.a. Age
6.3.a.1. Below 15 years old
6.3.a.2. Between 15 to below18
years old
6.3.a.3. 18 years old and over
6.3.b. Sex
6.3.b.1. total number of female
6.3.b.2. total number of male
Responsible Office/ Agency &
Operational Definition/Guide
Frequency of Reporting
( An Act Providing for the Elimination of the NCMB to submit consolidated
Worst Forms of Child Labor and Providing report to the BWSC using the
Protection for Working Child). attached report form RF-C2 not
later than 15 working days after
Request for Assistance (RFA) as defined under the reference quarter.
Department Order No 151-16, series of 2016
or the Implementing Rules and Regulations of
Republic Act No. 10396, or “An Act
Strengthening Conciliation-Mediation as a
Voluntary Mode of Dispute Settlement for
Labor Cases, Amending for this Purpose Article
228 of Presidential Decree No. 442, As
Amended, Otherwise Known as the Labor
Code of the Philippines”, refers to the request
for the conduct of conciliation-mediation under
Single Entry Approach (SEnA) to assist the
parties to arrive at settlement
Refers to the age of the domestic worker
complainant.
Refers to the sex of the domestic worker
complainant.
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 Legal Basis
(RA 10361 and its IRR)
Sec. 31. Rescue and
Rehabilitation of Abused
Domestic Workers
The DSWD and the DILG
shall develop a standard
operating procedure for the
rescue and rehabilitation of
abused domestic workers,
and in coordination with
DOLE, for possible
subsequent job placement
Sec. 36 Regulation of PEAs
 The DOLE shall ensure
protection of domestic
workers hired through
PEAs. PEA shall secure
license and, if necessary,
Authority to Recruit and
Authority to Establish
Branch from the DOLE.
Indicators
D. Rescue and Rehabilitation of Abused
Domestic Workers
7.0 Number of abused domestic workers (in
need of rescue and rehabilitation)
referred by DOLE to mandated
government agencies
7.1. Age
7.1.a. Below 15 years old
7.2.b. Between 15 to below 18
years old
7.3.c. 18 years old and over
7.2. total number of complainants
7.2.a. total number of females
8.0 Type of Abuse
9.0 Number of abused domestic workers
referred for job placement/ livelihood
E. Private Employment Agencies
10.0 Number of licensed
PEAs/Kasambahay Providers
Operational Definition/Guide
Mandated government agencies refer to the
Department of Social Welfare and
Development, Department of the Interior and
Local Government, Department of Labor and
Employment, National Bureau of Investigation,
Philippine National Police and concerned Local
Government Units pursuant to the Joint
Memorandum Circular No. 2015-002, 29
October 2015, on the Protocol on the Rescue
and Rehabilitation of Abused Kasambahay
Pursuant to RA 10361.
Refers to number of abused domestic workers
as defined under Section 4(a) of the Joint
Memorandum Circular No. 2015-002 of the
DSWD, DILG, DOLE, NBI and PNP on the
Protocol on the Rescue and Rehabilitation of
Abused Kasambahay Pursuant to RA 10361
referred for job placement/livelihood
Refers to PEAs issued with licenses to recruit
and place kasambahay pursuant to
Department Order No. 141-14 (Revised Rules
and Regulations Governing Recruitment and
Placement of Local Employment) and are
actively operating during the monitoring
reporting period. They are also known as
Kasambahay Providers.
Responsible Office/ Agency &
Frequency of Reporting
Rescue and Rehabilitation of
Abused Domestic Workers
DOLE ROs to submit report to
BWSC using the attached report
form RF-D1 not later than 15
working days after the reference
quarter.
BWSC to consolidate the DOLE
RO reports using the attached
report form RF-D2.
Private Employment Agencies
DOLE ROs to submit report to
BLE using report form RF-E1.
Frequency of submission shall
be based on existing policy.
BLE to submit to BWSC a
consolidated report of the
DOLEROs using RF-E2 not later
the 15 days after the reference
quarter.
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 Legal Basis
(RA 10361 and its IRR)
Pre-employment orientation
briefing among domestic
workers and their employers
(on rights and responsibilities
under Domestic Workers Act)
Indicators
10.1. Number of orientation briefings of
domestic workers conducted by
PEA
10.2. Number of domestic workers and
employers oriented by the PEA
Responsible Office/ Agency &
Operational Definition/Guide
Frequency of Reporting
Refers to the number of orientation briefings
conducted by the PEA among domestic
workers and their employers on their rights and
responsibilities under RA 10361 or the
Domestic Workers Act.

10.2.a. Number of female domestic

workers oriented
10.2.b. Number of employers
oriented
10.3. Number of domestic workers
assisted by PEA in filing
complaints or grievances
10.3.a. Number of female domestic
workers assisted with regard
to labor-related/ legal
concerns
Sec. 11 Employment F. Employment Contracts Monitored
Contract through PEAs
Refers to number of domestic workers placed
by PEAS and were assisted by the same in
filing complaints and grievances against their
employers as provided under Section 3(g),
Rule III of the IRR of RA 10361
Refers to female domestic workers assisted
with regard to labor-related complaints
Employment Contracts
Monitored through PEAs

PEA shall keep a copy of all
employment contracts of
domestic workers and shall
be made available for
verification and inspection by
DOLE
11.0 Number of employment contacts
Refers to number of employment contracts of
domestic workers recruited and placed by
PEAs during the reporting period
DOLE ROs to submit report to
BLE using report form RF-F1.
Frequency of submission shall
be based on existing policy.
BLE to submit to the BWSC a
consolidated report of the DOLE
ROs using report form FR-F2 not
later than 15 working days after
the reference quarter

Page 6 of 7
 Legal Basis
(RA 10361 and its IRR)
Sec. 16 Employment age
At least 15 years old to
below 18 years
Rule IV, Section 1(j) of the
IRR of RA 10361
 Right to form, join or
assist labor organization
Rule IV, Section 17 of the
IRR
 Membership in Labor
Organization
______________
* Domestic Workers Act or RA 10361
Indicators
11.1. Total number of domestic workers
aged 15 to below 18 years old
recruited
11.1.a Number of female domestic
workers aged 15 to below 18
years old recruited
11.2. Total number of domestic workers
aged 15 to below 18 years old
placed in households
11.2.a. Number of female domestic
workers aged 15 to below 18
years old placed in
households
G. Organization of Domestic Workers
12.0 Number of domestic workers’
organizations registered:
13.0 Number of membership of domestic
workers in registered workers’
organization
13.1. Number of female members
13.2. Total number of members aged 15
to below 18 years old
Operational Definition/Guide
Refers to number of domestic workers between
ages 15 to below 18 years old recruited by
PEAs
Refers to number of domestic workers between
ages 15 to below 18 years old deployed in
households for employment
Refers to number of active domestic workers
organizations registered with the DOLE ROs
Refers to number of kasambahay who are
members of the kasambahay organization
registered in the DOLE RO disaggregated by
sex and age
Responsible Office/ Agency &
Frequency of Reporting
Organization of Domestic
Workers
DOLE ROs to submit report to
BLR using report form RF-G1.
Frequency of submission shall
be based on existing policy.
BLR to submit to BWSC a
consolidated report of the DOLE
ROs using report form RF G2
not later than 5 working days
after the reference quarter.
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