Professional Documents
Culture Documents
A. Introduction
1. Industry Regulations
2. Employment Facilitation
3. Workers’ Protection
4. General Administration and Support Services (GASS)
The POEA’s mission is to facilitate the generation and preservation of decent jobs
for Filipino migrant workers, promote their protection and advocate their smooth
reintegration into Philippine society.
The POEA has its services in three Regional Centers (RCs) located in La Union for
Luzon, Cebu City for Visayas and Davao for Mindanao. Also, there are four Regional
Extension Units (REUs) in Baguio, Iloilo, Cagayan de Oro and Zamboanga. Nine
Satellite Offices (SOs), under the jurisdiction and supervision of the RCs, were
established in Tuguegarao, Pampanga, Calamba, Legazpi, Bacolod, Naga, Tacloban,
Butuan and Tawi-Tawi. The RCs, REUs and SOs have no complete set of books.
Funding requirements are granted through cash advances (CAs) to RCs to defray their
field operating expenses, subject to liquidation.
Moreover, the services of the POEA are extended in the 32 Philippine Overseas
Labor Offices (POLO), which are under the jurisdiction of DOLE, posted in selected
countries - 11 of which are in Asia, 11 in the Middle East, seven in Europe, and three in
the Americas and Trust Territories.
The POEA has 510 plantilla positions, 62.54 percent of which was filled-up, as of
December 31, 2017. Twelve casuals and 227 service contractors completed its personnel
complement.
B. Operational Highlights
The reported accomplishments for Calendar Year (CY) 2017 are as follows:
ii
Particulars Baseline Targets Accomplishments
agencies that complied licensed agencies – 1,207)
with recruitment rules Percent of agencies that
and regulations have complied with
recruitment rules and
regulations – 77.3%
Percent decrease in the 427 15% 21%
number of illegal (363) (337)
recruitment complaints
Percentage of
Performance Indicators (PIs) Targets Accomplishments Accomplish-
ment
MFO 1: Overseas Employees Welfare Services
Operations
1. Number of workers monitored
Deployed 2,024,744 1,992,746 98.42
- LB Workers 1,614,674
- Seafarers 378,072
2. Number of OFW provided with
8,757 15,337 175.14
assistance
3. Percent of overseas workers who
96.59%
rate support services as good or 90% 107.32
(1,049/1,086)
better
4. Percent of requests for assistance of
requests for assistance acted upon 100% 100% 100
within 24 hours
MFO 2: Overseas Employment Regulation Services
Licensing Program
1. Number of license, registration, and
accreditation applications acted 36,722 36,324 98.92
upon
2. Number of OFW contracts acted
2,525,152 2,539,625 100.57
upon
3. Percent of licensed, registered and
accredited agencies with one or 21.06%
Not more
more recorded complaints or (251/1,192) 21.06
than 30%
licensing/accreditation breaches
over the past two years
4. Percent of application processed
100% 100% 100
within five days
Monitoring
1. Number of inspections and
1,120 1,291 115.27
assessments undertaken
iii
Percentage of
Performance Indicators (PIs) Targets Accomplishments Accomplish-
ment
2. Percent of inspections that resulted 0.35%
10% 3.50
in one or more detected violations (4/1,154)
3. Percent of licensed, registered and
95.46%
accredited agencies subject to two
90% (1,135/1,189) 106.07
or more inspections in the last two
years
Enforcement
1. Number of enforcement cases
430 326 75.81
undertaken
2. Number of licensed, registered and
accredited agencies with three or
more recorded complaints or
Not more 10.33%
breaches over the last three years as 10.33
than 30% (47/455)
a percentage of the total number of
agencies with one or more recorded
breaches or complaints
3. Percent of enforcement cases that
100% 100% 100
resulted in a favorable judgment
4. Percent of enforcement cases
100% 100% 100
resolved within 90 days
Source: Quarterly Physical Report of Operations as of December 31, 2017
C. Financial Highlights
The appropriations of the POEA pursuant to RA No. 10924, known as the General
Appropriations Act (GAA) for Fiscal Year (FY) 2017, the total allotment received from
the Department of Budget and Management (DBM), as well as, the obligations incurred
are shown below.
Obligations Unobligated
Source of Funds Appropriations Allotments
Incurred Balance
Current Year
Personnel Services 211,603,000.00 219,883,670.00 219,883,667.45 2.55
Maintenance and Other
183,778,000.00 175,478,000.00 148,837,870.76 26,640,129.24
Operating Expenses
Capital Outlay 184,079,000.00 184,079,000.00 124,143,624.58 59,935,375.42
Sub-total 579,460,000.00 579,440,670.00 492,865,162.79 86,575,507.21
iv
Obligations Unobligated
Source of Funds Appropriations Allotments
Incurred Balance
Retirement and Life
Insurance Premiums 18,786,000.00 18,786,000.00 18,499,685.44 286,314.56
(RLIP)
Miscellaneous Personnel Benefits Fund (MPBF)
Performance-Based
6,602,962.00 6,602,962.00 6,602,962.00 -
Bonus (PBB)
Pension and Gratuity
Funds/Terminal Leave 9,521,428.00 9,521,428.00 9,328,967.24 192,460.76
Benefits
Total 614,370,390.00 614,351,060.00 527,296,777.47 87,054,282.53
The POEA’s financial position and financial performance for CY 2017, with
comparative figures for CY 2016, are as follows:
Particulars Amount
Processing Fees 293,894,170.33
Rent/Lease Income 4,930,066.95
Interest Income 34,761.14
Miscellaneous Income and Gains 163,998.13
Fines and Penalties 39,396,586.18
License Fees 19,200,000.00
Total 357,619,582.73
There was a significant decrease in the collected Processing Fees as workers who
meet the following conditions are exempted from the payment of Overseas Employment
Certificate (OEC), pursuant to POEA Governing Board Resolution No. 12, which had a
pilot implementation during the 1st week of September, 2016:
v
a. Balik-Manggagawa workers who are returning to the same employer and jobsite
and with existing record/s in the POEA database; and
D. Scope of Audit
The audit covered the financial transactions and operations of the POEA for the
year ended December 31, 2017. The audit was conducted to: (a) ascertain the level of
assurance that may be placed on management’s assertions on the Financial Statements
(FS); (b) determine the extent of compliance with applicable laws, rules and regulations;
(c) recommend agency’s improvement opportunities; and (d) determine the extent of
implementations of prior years’ (PYs’) audit recommendations.
The Auditor rendered a qualified opinion on the fairness of the presentation of the
FS of the POEA for CY 2017 for reasons stated in the attached Independent Auditor’s
Report and as discussed in detail in Part II of this Report.
The following are the significant audit observations and recommendations, the
details of which are discussed in Part II of this report:
vi
to have a good grasp and process the information from the time they
attend PEOS until the time they depart; (c) conduct an in-depth study on
the reasons for the continuous annual increase in the number of abused
Filipino workers that need repatriation and address immediately the
results thereof; and (d) conduct regular monitoring in coordination with
other concerned government agencies, such as the Overseas Workers
Welfare Administration (OWWA), Department of Labor and
Employment (DOLE) and Department of Foreign Affairs (DFA), of the
status of OFWs especially those deployed in countries where there are
high incidences of abuse and maltreatment of OFWs.
4. No guidelines have been issued yet for the administration of the Foreign
Employer’s Guarantee Fund (FEGF) which has a reported balance of
P8,609,209.28 as of December 31, 2017 contrary to the requirement under
Section 131, Part IV, Rule I of the 2016 Revised POEA Rules and Regulations
Governing the Recruitment and Employment of Land based OFWs.
(Observation No. 4)
vii
We reiterated our previous year’s (PY’s) audit recommendation that the
concerned POEA officials prepare guidelines, in accordance with
government accounting and auditing rules and regulations, on the
administration of the FEGF indicating the eligible expenses that could be
charged. We also recommended that concerned POEA officials either: (a)
revisit the provision in establishing FEGF to include any equivalent or
mechanics similar to guarantee fund scheme; or (b) execute a
Supplemental Agreement with Taiwan and ROK to include the provision
of FEGF.
viii
7. Remittances totaling P187.858 million made from January 2016 to September
2017 by the Land Bank of the Philippines (LBP) to the Bureau of Treasury
(BTr) under the Electronic Payment System (ePS) facility were not sufficiently
supported with Reports of Deposits (ROD) and pertinent documents; thus, the
completeness of the amounts remitted and the reliability/accuracy of the
recorded amounts in the books are compromised and could not be fully
established. (Observation No. 8)
ix
10. Incomplete inventory-taking, improper recording of transactions in the books
and non-maintenance of the required Property Cards (PCs), contrary to the
provisions of applicable COA rules and regulations, resulted in an unreconciled
balance of P321,765,639.61 between the Accounting and Property records,
which cast doubts on the accuracy, completeness, and existence of reported
PPE accounts with a gross amount of P589,923,927.07. (Observation No. 12)
11. Unverified and unreliable book entries, recording error and absence of physical
inventory-taking, contrary to GAM provisions, affected the reliability,
completeness and existence of the Inventory accounts totaling P13,356,389.65.
(Observation No. 13)
x
13. Management’s failure to immediately determine the cause/s of abnormal
negative balances of four GL accounts totaling P1,679,076.12, renders the
financial statements not compliant with the provisions of Section 7, Chapter 19,
Volume I of the GAM and Section 112 of PD No. 1445, and understated the
totals of the four affected GL accounts. (Observation No. 15)
14. Concerned POEA officials failed to deduct and remit to the Government
Service Insurance System (GSIS) the Consolidated Loans repayments/
amortizations totaling P4,666,467.37 from 25 out of 38 employees as of
February 2018, in disregard of Section 14 of the Revised Implementing Rules
and Regulations (RIRR) of Republic Act (RA) No. 8291. (Observation No. 20)
As of December 31, 2017, the POEA had a total unsettled disallowances, charges
and suspensions of P10,008,755.31, P1,398,852.38 and P267,930.65, respectively, the
details of which are discussed in Part II of this Report.
xi
H. Status of Implementation of PYs’ Audit Recommendations
xii