Professional Documents
Culture Documents
Balanced Scorecard:
The Balanced Scorecard is a strategic management model. Drs. Robert Kaplan and David Norton created
it in 1990. Such as:-
Objectives: High-level organizational aims
Measures: Helping to complete the objective
Initiatives: Action program to achieve the objective
This is just one example of the many diagrams. It provides high-level details into measures and
initiatives. Balance Scorecard or this strategic management model shows the status of each objective,
measure, and initiative. Here green indicates planned, whereas yellow and red indicate the degrees of
trouble.
A strategy map is another strategic management model. It is a visual tool which design to clearly
communicate a strategic plan and accomplish high-level organizational goals. Strategy mapping is a main
part of the Balanced Scorecard, although it is one more strategic management model. And offers a
brilliant way to communicate the high-level data across of organization in a simply-edible format.
A strategy map offers a host of benefits:
It unifies all goals into a single strategy.
It provides an easy, simple, visual representation that is clearly referred back to.
While accomplishing tasks and measures, it gives every employee a clear goal to keep in mind.
It helps to identify your key goals.
Strategy map helps you see how your objectives affect the others.
It allows you to better understand which elements of your strategy need work.
Value Chain Analysis has two types of activities. One primary activities and another supportive activities.
Such as:-
1.Primary Activities
Inbound Logistic
Operation
Outbound Logistic
Marketing
Service
2. Suppportive Activities
Firm’s infrastructure
Human resource management
Technological development
Procurement of resources, finance, inventory etc.
Competency Management
The competency management is comprised with three features. Such as:-
1. Competence or Competency
2. Core Competence or Core Competency
3. Distinctive Competence or Distinctive Competency
The strategic-management process consists of three stages: strategy formulation, strategy
implementation, and strategy evaluation.
Strategy formulation is the process of establishing the organization’s mission, objectives, and choosing
among alternative strategies. Sometimes strategy formulation is called ‘strategic planning’.
Strategy-formulation issues include deciding what new businesses to enter, what businesses to
abandon, how to allocate resources, whether to expand operations or diversify, whether to enter
international markets, whether to merge or form a joint venture, and how to avoid a hostile takeover.
Because no organization has unlimited resources, strategists must decide which alternative
strategies will benefit the firm most. Strategy-formulation decisions commit an organization to specific
products, markets, resources, and technologies over an extended period of time. Strategies determine
long-term competitive advantages. For better or worse, strategic decisions have major multifunctional
consequences and enduring effects on an organization. Top managers have the best perspective to
understand fully the ramifications of strategy-formulation decisions; they have the authority to commit
the resources necessary for implementation.
Strategy implementation is the action stage of strategic management. It refers to decisions that are made
to install new strategy or reinforce existing strategy. The basic strategy – implementation activities are
establishing annual objectives, devising policies, and allocated resources. Strategy implementation also
includes the making of decisions with regard to matching strategy and organizational structure;
developing budgets, and motivational systems.
Strategy implementation includes developing a strategy-supportive culture, creating an effective
organizational structure, redirecting marketing efforts, preparing budgets, developing and utilizing
information systems, and linking employee compensation to organizational performance.
Implementing strategy means mobilizing employees and managers to put formulated strategies into
action. Often considered to be the most difficult stage in strategic management, strategy implementation
requires personal discipline, commitment, and sacrifice. Successful strategy implementation hinges upon
managers’ ability to motivate employees, which is more an art than a science. Strategies formulated but
not implemented serve no useful purpose.
Interpersonal skills are especially critical for successful strategy implementation. Strategy-
implementation activities affect all employees and managers in an organization.
Every division and department must decide on answers to questions, such as “What must we do
to implement our part of the organization’s strategy?” and “How best can we get the job done?” The
challenge of implementation is to stimulate managers and employees throughout an organization to work
with pride and enthusiasm toward achieving stated objectives.
Strategy evaluation is the final stage in strategic management. Managers desperately need to know when
particular strategies are not working well; strategy evaluation is the primary means for obtaining this
information. All strategies are subject to future modification because external and internal factors are
constantly changing. Three fundamental strategy-evaluation activities are (1) reviewing external and
internal factors that are the bases for current strategies, (2) measuring performance, and (3) taking
corrective actions. Strategy evaluation is needed because success today is no guarantee of success
tomorrow! Success always creates new and different problems; complacent organizations experience
demise.
Strategy formulation, implementation, and evaluation activities occur at three hierarchical levels in a large
organization: corporate, divisional or strategic business unit, and functional. By fostering communication
and interaction among managers and employees across hierarchical levels, strategic management helps
a firm function as a competitive team. Most small businesses and some large businesses do not have
divisions or strategic business units; they have only the corporate and functional levels. Nevertheless,
managers and employees at these two levels should be actively involved in strategic-management
activities.