Basic computer troubleshooting

Updated: 05/21/2018 by Computer Hope

Troubleshoot

Below is a listing of commonly asked computer questions and answers and basic
troubleshooting steps for operating systems, software, and computer hardware.
Keep in mind that this is a select few of the thousands of questions and answers
in our database.

See our troubleshoot definition for a general overview of steps that should be
taken while troubleshooting a computer. If you're confused on where to start, try
our free online Mr. Hope utility or using our search engine at the top of any page.

Common Windows errors and how to fix them

My computer is running slow what steps can I do to fix it?

Windows freezes or stops responding.

What should I do when a computer freezes?

Windows restarts without warning.

How do I fix the Windows blue screen errors?

Missing Microsoft Windows .dll files.

Why do Windows programs stop responding?

Regaining computer hard drive space.

How to erase my hard drive and start over.

How to shut down a computer.

I have problems in Windows after installing new software.

How to fix a fatal exception error.

How do I fix illegal operations?

How to fix a general protection fault.

How to fix an invalid page fault.

My Windows computer boots up slow.

Not a valid win32 application.

Divide error.

Runtime errors.

Issues relating to msgsrv32.

Basic software troubleshooting

What is software?

Basic computer software troubleshooting.

Basic computer game troubleshooting.

Basic Microsoft Internet Explorer troubleshooting.

Basic Microsoft Windows XP troubleshooting.

Basic Microsoft Windows 2000 troubleshooting.

Basic Microsoft Windows NT 4.0 troubleshooting.

Basic Microsoft Windows ME troubleshooting.

Basic Microsoft Windows 98 troubleshooting.

Basic Microsoft Windows 95 troubleshooting.

Basic Microsoft Windows 3.x troubleshooting.

Basic Microsoft DOS troubleshooting.

Full listing of all software-related questions and answers.

Basic hardware troubleshooting

What is hardware?

How can I fix a slow computer?

Why does my computer not work?

How can I test for hardware failures in my computer?

No power or computer does not turn on.

Missing or lost sound in Windows.

No display on the monitor.

General printer troubleshooting.

Mouse not being detected in Windows.

No keys on my keyboard work

Computer turns off without warning.

How to test computer memory to determine if it's bad.

How to test a hard drive for failures.

How to test a computer motherboard and CPU for failures.

Why is my Wi-Fi not working?

Basic network troubleshooting.

How to test a computer CD-ROM and DVD drive for failures.

General microphone troubleshooting.