Assignment # 1

Engineering Management

Assignment No. 1

1.) Describe at least 3 points in the decision-making process at which information plays an
important role.

a. ) Diagnose Problem - one of the most important point in the decision making is you
should be able to check what the actual problem is.
b. ) Analyze the Environment - after knowing the problem you need to know first
what are the factors that I can and I cannot control, what are the possible solutions
that you may come up.
c. ) Implement Decision – this is one of the hardest part but most vital, you need to
implement your decision and make sure that everything goes according to the plan.

2.) Identify one big problem that your company has experienced. Prepare a complete report
using the eight process of decision-making.

Diagnose Problem

Analyze Environment

Articulate Problem or Opportunity

Develop Variables Alternatives

Evaluate Alternatives

Make a Choice

Implement Decision

Evaluate Results

3.) Answer the questions in Case analysis of Boom and Bust in telecommunications.
Case Discussion Questions

1.) Why did the strategic plans adopted by companies like Level 3, Global Crossing, and 360
Networks fail?
2.) The managers who ran these companies were smart, successful individuals, as were many
of the investors who put money into these businesses. How could so many smart people
have been so wrong?
3.) What specific decision-making biases do you think were at work in this industry during
the late 1990’s and early 2000s
4.) What could the managers running these companies have done differently that might have
led to a different outcome?
5.) Do you think the firm is living up to its mission, vision, values, and goals? What
evidence do you have to support your conclusion?
6.) Can you find any evidence that managers at the organization might have made any
significant strategic errors over the last decade? If they have, what role did poor planning,
a lack of planning, or decision-making traps play in these errors?