Q.

ID 2020ECS14

CASE STUDY ON CORRUPTION AND EHICAL

DILLEMMA
Q. You are the CEO of Zilla Panchayat. A Gram Panchayat
Secretary, who reports to Block Development Officer working
under you, has been assaulted by Gram Panchayat member
(Elected Person). The member is an influential figure in
theTehsil and is very close to the local MLA. The Panchayat
Secretary is severelyinjured and is hospitalized. He was

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a poor woman in the office. The Gram Panchayat member has m
assaulted after being caught red handedwhile taking bribe from

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the supportof villagers and MLA. All these incidences have

A) Identify the issues involved in this case.

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been brought to your notice by the Block Development Officer.

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B) What course of action would you consider to adopt and why?
(Answer in 300 words). 20Marks.

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INDIACTIVE ANSWER
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You can’t get good marks in Paper just by mugging up facts and
thinker’s ideology as paper is designed in such a way if candidate
tries to bluff, he/she immediately caught. The motive of UPSC is to
filter good officer from rest of the aspirants.

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In this case, following issues are involved:-

1) Corruption: Panchayat Secretary was caught red handed for

taking bribe.

2) Rule of law- Gram Panchayat member has taken law in his hand
by beating the Panchayat Secretary.

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3) Governance- Poor woman has to pay the bribe to get her work

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team spirit.
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4) Team leadership-CEO has to show his leadership skills and

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5) Mob management-Gram Panchayat member having support of
Villager who may turn violent to support their leader.

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6) Independent and unbiased decision making:Gram Panchayat

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member having support of Local MLA, who may use his political
clout to affect the decision of CEO.

7) Ethical dilemma to take action against:

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a) Panchayat member who had ruthlessly beaten Panchayat
Secretary due tolatter accepting bribe.
b) Panchayat Secretary who had indulged in corruption.

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Here it is important to note the following:

bribe.
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a) Panchayat Secretary was unethical infirstly accepting/demanding

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b) However, this should not allow any person to take law in his own
hands. Here,Panchayat member with almost mob support (villagers

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back him, though theythemselves did not assault) has taken law in
his hands, which is also unethical.He could have taken help of law-

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contacted Vigilance department and laid a trapto catch him red-
handed again, or lodged FIR in police station.

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Therefore, I will take the following steps:
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A) Preliminary Enquiry:First I will conduct aPreliminary
enquiry myselfwith help of other officers to get the exacts facts and
information on the incident, as BDO has just informed me.PE
will help me to take an unbiased and fair decision on the incident.

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B) Hospitalize the Panchayat Secretary: If I find that the incident
is true and Panchayat Secretary is in hospital, I’llextend all
treatment support to him and his family and will ensure he is out of
danger. Human value demand to treat a person with dignity and
empathy.

C) Ask Police to investigate into Panchayat Member’s actions

: As Member has taken law in his hand; he has violated the rule of
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law. Police will take the action as per law under applicable sections.
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D) Enquiry with Poor Woman: I’ll talk to the poor woman and
tell herto lodge FIR against Secretary if he demanded bribe. Law
will take its course.

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E) Service to Poor Woman and public: I will also instruct to
provide the required service to poor woman as per eligibility and

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also instruct that no member of public should be harasses and

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required service should be proved in effectively and in speedy
manner. So that, in future such incidents doesn’t occur.

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F) Motivate the Team: I will also ask to my team members to
adopt the values of honesty and unbiased in their office duty and
also ensure them to provided violence free working environment.

In this way, I will be able to solve the issue in unbiased way and
uphold my valuesof non-partisanship, empathy, integrity and Rule
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of law.

**********

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Q.ID 2020ET20

Q. What is trust? How is trust sustained? Why does trust

matter in public relations as well as private
relations?
(150 words) 10 Marks

INDICATIVE ANSWER:-

Trust lies at the heart of a strong relationship. Trust is the

foundational value in relationship. The feeling of Trust in
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relationship is defined as: "To be assured that each human being

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inherently wants oneself and the other to be happy and prosperous".

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Everything is built on trust. To sustain trust one needs to practice

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core values, consistency faith in their professional and personal

(a)
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Core Values lead to trusting relationships. Some examples

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are integrity, fairness, reliability, strength of conviction, and
openness. When these actions are repeated time and time again, the

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relationship is strengthened and graduates to the next phase.

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(b) Consistency enables us to anticipate probable behaviour and
actions. It provides a certain degree of comfort that helps us to
maintain the relationship even through difficult times, which is very
foundation of trust.

Why trust in private and public life?

(a) The trust in Public services underlies two principles; they

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shall not use public office for private gains, and they shall act
impartially and not give preferential treatment to any private

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organization or individual. The public service implements

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programmes and policies. Hence, Trust in institutions is important
for the success of many government policies, programmes and
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regulations that depend on cooperation and compliance of citizens.
Also, trust is necessary to increase the confidence of investors and
consumers in the government.

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(b)

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In all private relationships, trust is the foundation. A
relationship without trust results in opposition due to which the

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relationship itself gets shaken up. Trust creates a perfect setting for
complete unity and cooperation and strong bonding among

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members. It brings transparency in relation.

*****

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