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Application of Customer Payments to Open Invoices

Procedure:

1. In QB, go to Reports>Customers&Receivable>Open Invoice


 Invoice Type and Payment Type with the same amount should be matched

2. To match Invoice with its Payment:


 Double click on Payment
 RO#'s in Job column and Memo should match before application
 Apply by selecting line item/s that matches the payments RO#
 *Multiple line items can be selected to match the payment.
 Then Save.

3. Check if amounts tally but with Duplicate Customer name. Investigate first which Customer is legit and merge
Customer to original by renaming duplicate customer with the correct customer name.

4. Unmatched Invoice Type or Payment Type should be left.

Unmatched but same customer name:


Find deposit, then control delete not control D, then put suspense account so the balance won’t change and the
recon report, then put the amount.
Then change the customer name in open invoice to change the customer name deposit at source. Then click
payment above and select the data imported from summit.

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Pag: check deposit tapos d pa na-aapply,


Punta sa customer > receive payments > customer name > apply credits
Review of Unimported Deposits in Summit for Month-end
Exceptions:
 Should there be missing line items go to the RO via Summit System>Ctrl+S or type RO# in Open>A/R-
142(lower left screen)>History(if no items)>New>Fill up to create line item.

 Should there be incorrect payment method/amount on line items go to the RO via Summit System>Ctrl+S[Key
in RO#] or type RO# in Open RO list>A/R-142(lower left screen)>History>New>Create>Fill up the details(use
OKA created line as reference)>DELETE old line entry by Selecting 1st and clicking on the Delete button.

 Should there be no matching line items Summit>Accounting and/ Summit>System. Copy previous entries(Ctrl+F
in QB) for reference. If alike, directly enter in QB>Make Deposit. Else, ask Eric for assistance in GL coding.

 For Refund entry in Summit, Reference # column should be. "Refunded CC."

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