Professional Documents
Culture Documents
A temporary job gives a chance to understudies to apply their insight in true situations, and it also
helps to skills to perform their job in future. For undergrads temporary jobs assume a vital part in
deciding how their stride in life will out. Keeping this in mind the universities encouraging the
students to opt for internship at various places and internship program is designed to provide an
opportunity to the students to share their its of information to examine the associations between
understudies academic preparation and their field work, and support individuals in making and doing
the genuine research stretch out which will help to finish the cycle their position understanding.
The intern should deliver information on the organization in which he \she worked, account of
particular work complited,the main objective of this internship is to know what the real business
world is and to understand the practice followed buy them the 6 weeks internship it fills the twin
need of giving basic organization knowledge to understudies and in addition furnishing industry with
alumni of high score.
Chapter 1
INTRODUCTION
Employees at the grass-root level experience a sense of frustration because of low level of
wages ,poor working conditions, unfavorable terms of employment in human treatment by
their superior sand like, where as managerial personnel feel frustrated because of alienation
over their conditions of employments, interpersonal conflicts job pressurs,lack of freedom in
work ,absence of challenging work etc.
There has been much concern today about decent wages,convient working hours conducive
working conditions etc.Their term “Quality of work life” has appeared in research journals
and the press in USA only in 1970s.there is no generally acceptable definition about the term;
however some attempts were made to descried the term quality of work life. It refers to the
favorableness or infavourableness of a job environment for people.
Grasim industries limited are crown of the aditya Birla group’s empire. It started as a textiles
manufacture in India in 1947. Today it is a leading global player in VSF, the largest cement
producer and diversified financial services (NBFC, Asset management and life insurance)
player in India.
The company is subsidiary of Aditya Birla group which operates over 40 companies. Grasim
is the world’s largest producer of vision rayon fiber with about 23% market share textiles and
related product contributes to 15%of group turnover late Mr. Aditya vikram Birla is leading
it. Grasim industries enterprise having 5 divisions spread all over the country. it has 9joint
ventures out of which 4 are in India and in abroad.
It has 40 sate of the art units anchored by 72000 employees, cross 18countries including
india,Thailand,Malaysia,Egypt,Canada,UK,Australia, and china among India’s largest
business house, its revenue excess of US$ 5.5 billion with an asset base of $4.35 billion a
market capital of over $3 billion and 7000000 shareholders.
Grasim ranks among the 10 largest companies in India, in terms of assets, turnover in points.
The company secured quality standards systems. It has receiver prestigious award in the area
of productivity and total preventive maintenance.
G : Gwalior
R & A: Rayon
S :Silk
M :Manufacturer
COMPANY PROFILE
Background:
The company is a subsidiary of Aditya Birla group which operates over 40companies in 12
countries on 4 continents.grasim is the world’s largest producer of viscose rayon fiber with
about 24% market share. Textile and related products contributes to 15%of the group
turnover.
From over 50 years noe’aditya Birla groups has continuous to be committed to the future of
India through its quality products, service and commodity offering total customer solution
reaching out to million in India &globally as well
It consist of more than 5 professionally managed large units enjoying the confidence of more
than 6 lakh shareholders and has an asset of dedicated and developed personal in form of
72000employees.
After the demise of the great ADITYA IRLA in 195, the IRLA GROUP was taken over by
his son, Mr.KUMARAMANGALM BIR LA. the group has grown into India’s second large
industrial house employing about 6000 people worldwide .it has registered a turnover of more
than 20000 crores during 1997-98.
Harihara polyfibres:
HDP is the unit which is established in 1972.it is situated in the bank of river
Tungabhadra at kumarapatanam near harihara in karanataka.This plant was set up in the
year of 1972 to produce rayon grade pulp with indigenous know how engineering and
equipment. Rayon grade pulp is the basic raw material used in the manufacture of viscose
staple fiber.
Grasline division:
This plant was set up in the year 1977 to produce viscose staple fiber, sodium-sulphate
sulfuric acid carbon di sulphate. It has started producing VSF with indigenous technical
knowhow I,e., with own engineering and equipment viscose staple fiber is the closet man
made substitute fiber cotton used in the manufacture of fibers for common man.
Grasim is the largest exporter of viscose rayon fiber in the country, with exports to over 50
countries. Meeting over 90 of the country’s domestic requirements and enjoying 24 market
shares globally. And they sold it (VSF) as a ‘Birla viscose’.
The group’s VSF operations are fully integrated from pulp to garments drawing upon
resources from the group companies located in Canada, Thailand and Indonesia. In India,
VFS is manufactured by Grasim at units Madhya Pradesh, Karachi in Gujarat and harihara in
Karnataka with a combination installed capacity of 2 5180TPA.
The harihar unit produces rayon pulp, the basic raw materials for VSF production and
VSF.AV cell inc., a joint venture between Aditya Birla group and Tembec, Canada,
established operations in 1998 to produce softwood and hardwood pulp for the purpose of
internal consumption among different units of the group.
PROMOTERS:
Vision
To be a world class, integrated, cost competitive, customer focused pulp and fiber
manufacturing organization.
To be a premium global conglomerate with an each business to achieve prime
business status in the global economy by undertaking the quality production of goods
which are essential to bring modernity to the nation.
Mission
Quality policy:
To meet needs and expectation of customers through continues improvement in all spheres
with active participation of the people.
Products description
CEMENT
Grasim ventured into cement production in the mid-
1980s,setting up first plant at Jawad in Madhya Pradesh
.the cement business was consolidated with subsidiary
ultra techonjull,2010.ultra tech cement ready mix
concrete (RMC) and white cement in India.
Global: The showing global area of operation of the Grasim Company limited.
Haryana
bhiwani Grasim(textile-fabric and yarn)
Place company
Mangalore HIS(gas)
Infrastructure facilities:
Firm infrastructure:
Canteen facilities:
Staff colony:
The staff colony is situated on the other side of the factory. About 300
staff families are accommodated here and around 10 rooms for
bachelors working in the company in bachelor hostel.
Guest house:
Around 18 well furnished rooms are provided for guests. There is also
a food facilities in the guesthouse.
Transportation facilities:
The company owns vehicles like buses, tempo and jeeps under the
head private vehicles the uses between colony and harihar market.
Auditorium :
Medical facilities:
The company Setup a medical centre inside the colony which has four
qualified doctors with supporting staff. medical facilities are available
around the clock along with weeklong service of specialist and
consultant. It has basic facilities like ambulance, wheel chairs etc.
Competitors
So in the period of internship, I also found some of the strengths, weakness, opportunies and
threats of the Grasim industries and those are given below:
STRENGTHS:
The company has good human resources and it is the main key strength of the
company.
There are appropriate infrastructures facilities for workers for workers and good
training are to e mentioned.
Good marketing strategy
Grasim is the world’s second largest producer of visdcose rayon fire with a significant
market share.
Providing good welfare facilities to the workers in company.
WEAKNESS:
OPPORTUNITIES:
VSF it has wider market all over the world substitute to cotton which is natural
product and PSF.
VSF product is familiar with customers due to its superior properties. Hence market
share may go on increasing.
It can expand its operations to other countries.
With increase in construction activities demand for cement is rising, this a huge
opportunity for Grasim industries to push their products.
THREATS:
There is huge potential for growth for Grasim industries and Aditya Birla.
It provides good services products to Indian market. its product practice and
management are world and global approach.
It mentions good quality high technology and clear total commitment.
FINANCIAL STATEMENT:
1. Shareholder’s funds
a) share 93.35 91.87 91.84
b) share capital(other than equity) 93.35 59.87 44.55
c) rreserve and surplus 12,277.15 22,988.71 21,478.01
Sub totsl of shareholder’s fund 12,463,85 23,140.45 21,614.40
2. Monitory interest 0.01 7,681.79 6,926.84
3. Non current liabilities
a) long term borrowings 6,384.32 7,611.99
b) deferred tax liabilities 3,429.06 2,841.94
c) other current liabilities 38.97 17.81
d) long term provisions 257.61 202.43
Sub total of current liabilities 10,109.96 10,647.17
4. Current liabilities
a) short term borrowing 3,071.39 1,530.02
b) trade payables 3,719.54 3,249.86
c) other current liabilities 4,992.46 2,702.02
d) short term provisions 1,338.71 1,068.47
Sub total of current liabilities 13,122.07 8,550.37
TOTAL EQUITY AND 54,054.27 47,738.78
LIABILITES
B ASSETS
1. Non current assets
a) fixed assets(including capital
work in progress) 31,299.71 25,976.60
b) good will on consolidation 3,283.40 3,276.82
c) deferred tax assets 18.76 11.67
d) non current investment 3,838.97 2,673.28
e) long term loans
andadvances(includes capital 2,289.55 1,847.08
advance)
2. Current asset
a) current investments 3,416.32 4,937.53
b) inventories 4,788.45 4,256.50
c) Trade receivables 2,647.37 2,509.15
d) Cash and cash equivalents 461.69 396.69
e) Short term loans and advance 1,945.24 112
f) Other current assets 64.81 64.14
Sub total of current assets 13,323.88 47,738.78
TOTAL ASSETS 54,053.27 47,738.78
ANALYSIS OF FINANCIAL STATEMENT
Table showing profit and loss account of the Grasim company limited.
INCOME
Sales turn over 6899.39 6100.07 5734.77 5335.88
Excise duty 806.32 566.81 479.76 384.16
Net sales 6332.58 5603.5 5255.1 4969.72
Other income 321.83 384.79 639.00 463.46
Stock adjustment 65.04 4.05 26.56 132.1
Total income 9236.18 6719.45 5984.24 5920.57
Expenditure
Raw materials 3827.18 3177.76 2853.01 2566.00
Power and fuel cost 1403.75 1040.62 814.58 675.68
Employee cost 610.22 482.25 378.8 331.41
Other manufacturing 183.39 74.09 84.3 56.22
expenses
miscellaneous expenses 183.39 292.89 168.08 1258.35
Total expenses 7404.9 5732.65 4738.12 3843.47
Operating profit 1578.7 664.97 861.33 1258.35
In this era of globalization, maintaining the quality of human inputs rises from maintain the
quality of work life perfectly. Rise in the quality of work life would help employees well
being there by the well being of the whole organization. Quality of work
life (QWL) has been defines as “The quality of relationship between the employees and the
total working environment”.
QWL is concentrated with the overall climate of work and the impact on work and people as
well as on organization effectiveness. Quality of work life is a person’s life. It covers a
person’s feeling about every dimension of work including economic rewards and enefits,
security, working condition, organizational and interpersonal relations and its intrinsic
meaning in person’s life. Therefore we can simply say QWL concern not only to improve life
at work, but also life outside work. This paper focuses and analyzes the literature findings
which involve QWL.
LITERATURE REVIWE
Introduction:
The term QWL gained importance in the late 1960s as a way of concerns about effect of job
\work on health and general well-being and ways to positively influence the quality of a
person’s work experience. Up until the mid 1970s employers concern was on work design
and working conditions improvement. However in the next decade of 1980s the concept of
QWL included other aspects that affect employee’s job satisfaction and productivity and
these aspects are reward system physical work environment employee involvement rights and
esteem needs (Cumming and Worley, 2005)
Quality of work life is a very road concept with many different perception about it and
therefore difficult to define. There are authors who are of the opinion that it is something that
is defined by the people of the organization. many authors psychologists and management
consultants agree that it is difficult to give a clear definition of the term quality of
worklife,other that that it has to do with the will-being of employees (Lawler, 1975; Davis
and cherns,197; Sirgy,Efraty,Siegel and Lee,2001).in Davis and Cherns(1975) all the authors
agree that quality of work life is not just job satisfaction, which is only one among its many
aspects. All accept that different people will have different perspective on what makes for
high quality of work life.
However from the literature we can summarize that QWL may be viewed as a wide ranging
1) Hackman and Oldham (1980) further highlight the construct of quality of work life of
employees in relation to the interaction between work environment and personal
needs. The work environment that is able to fulfill employees personal needs
considered to provide a positive interaction effect, which will lead an excellent quality
of work life.
2) In (1982) Lawler defines quality of work life in terms of job chancterstics and work
condition. He highlights that the core dimension of the entire quality of work life in
the organization is to improve employees well bring and productivity.
3) In(2001) lau,wong, Chan and law operational zed quality of work life as the
favorable working environment that supports and promotes satisfaction by providing
employees with rewards, job security and carrier growth opportunities. Indirectly the
definition indicated that an individual who is not satisfied with the job security and to
some extent would enjoy carrier opportunity provided by the organization for their
personal as well as professional growth.
4) Rochita Ganguly,Mukherjee (2010),the researcher aimed at the study of nature of the
perceived quality of work life of university employees, the nature of their job
satisfaction the nature of association between QWL and job satisfaction. The results
indicate that the selected group of university employees perceived different aspects of
their quality of work life as either uncongenial viz.Autonomy,top management
support and workers control mainly or they have had a certain amount of dilemma to
comment on a few other aspects such as personal growth opportunities and work
complexity mainly bearing the potential involving a slight trend of negative opinion.
5) Jeyaratham and Malarvizhi (2011),in their article have discussed about the quality of
work life among sugar mill employees in Erode District. The result of the study
showed that the asic strategy for improving the quality of work life if first to identify
employees important needs and to satisfy those needs .hence the study indicated that
increase in quality of work life results in increase in productivity and dissatisfaction
might happen due to lack of recognition tedious work life results.
6) T.S .Nanjundeswaraswamy (2013),he says that good quality of work life is increase is
necccessary for an organization to attract the individuals talent to achieve future goals
and also retain the skilled rate persons to the organizations. So as to make due in the
aggressive market in the view of LPG and to limit the steady loss rate of
representative in the organization and their nature of work life incorporates wide
assortment of segments that are impacted by execution of the workers in the
association. Task and work place inside the association among on and off
employment and furthmore it creates balance among work and non work life.
8) Shiny chib (2012) conducted study on quality of work life and organizational
performance at work place of a private manufacturing unit, Nagpur ,India through a
structured questionnaire containing 31 items related to 6 variables, namely
organizational performance job satisfaction,QWL , wage policy company policy and
union policy. The researcher has formulated two models one is organization
performance depends on QWL ,job satisfaction ,wage policy company policy and
union participation and the other one is QWL which depends on organization
performance, job satisfaction, wage policy, company policy and union participation.
9) Bhubaneswar, sauna and Vishnu priya (2013) in there article examined the quality of
work life among employees in naively lignite corporation limited, tamilnadu. The
findings reveals that majority of the respondents are satisfied with their job, nature of
job, salary, co-operation with colleagues, training and development, freedom to work
rewards and recognition, social and cultural programmes, health, safety and welfare
measures and QWL.It is also found that all the employee benefits and other facilities
shows above nitrating and uniqueal on satisfaction. Thus the effort of NLC
management for upgrading the living standard of the employees is unique.
10) Subburethina bharathi, Umaselvi, and senthli Kumar (2011) found no significant
difference between sex, family, age, designation, various income level, type of college
,native place of the respondents and their perceived levels of overall quality of
worklife.on the country the study found the significant difference between the
department, professional membership ,length of service, of the respondents and their
perceived levels of overall quality of work life.
11) Amita gupta and priyanka chaudhary (2012) ,in their study determines the study on
QWL among employees of BPO sector in NCR region. The study found that three is
dissatisfaction among the employees regarding the QWL in BPO sector. It reveals
that the factor determining the dissatisfaction with the QWL in that organization were
lack of income and fair compensation, safe and healthy working conditions,
opportunities to use and develop human capacity, opportunity for career growth etc.
12) Shalini sheel bhawana khosla sindhwani, shashank goel and Sunil pathak (2012),
together presented an article regarding Quality of work life, employees, presence and
career growth opportunities A literature review. They discussed the model given by
various authors like Walton, hackman and oldman, taylor war and colleagues, mirvis
and lawlyer, baba and jamalellisetc.They conclude that in the post scenario,HR
managers have to struggle with presenting staff moral and job satisfaction. In this
scenario, high quality of work life is essential for organization to continue to attract
and retain employees.
13) Gayathri and Lalitha Ramakrishnan(2013) in their article an attempt is made to review
the literature on quality of work life to identity the concept and measurement variable
along with linkage to satisfaction and performance. They discussed review of various
authors about quality of work life-concept and dimension QWL job satisfaction and
performance .Thus this paper the identification of measures of quality of life is indeed
a difficult task though there is a sort of common agreement on its concept of
employee well being.
14) Pallavi, kulkarni (2013) in his article examined about the literature review on training
and development and quality of work life. They analysis various authors views
regarding the role of training and development in different aspects and its relation
with the employees quality of work life. Based on the reviews it was concluded the
training moulds the employees attitude and helps them to achieve a better co-
operation within the organization.Traning and development program improve the
quality of work life by creating an employee supportive workplace.
15) Vaarmathi and Hema Dhalakridhan (2013) in their study reckon the effects of quality
of work life in textile sectors in and around Coimbatore district. The factors that were
considered are salary fair compensation opportunities. Job rotation, authority,
activities, carrier prospects, job security,traning and health. The study revel that the
responds are not satisfies with salary and compensation. The correlation test implies
positive correlation between fair compensation and career opportunities.
16) Rathamani and Rameshwari Ramachandra (2013) in their study focused to examine
the quality of work life of employees in textile industry.sipcot, perunduri..The
research findings reveals the facts that motivational insightviz promotion, insurance
protection, traning, recognition has been influencing factors of QWL. Quality of work
life influence job security, good working condition adequate and fair compensation
and monetary rewards. The responds have give favorable response on the job
satistfacation, safety and healthy working condition opportunities to develop human
capacities and opportunities for continues growth and security of their organization.
They also expect higher compensation from their employees.
17) Prethi vijaimadhavan and Venkataraman Raju (2015) examines an empirical study on
quality of work life of IT professional and the relation between quality of work life
and its factores.The dimensions used to measure QWL in this study are job and career
satisfaction, working condition, general well being work life balance,carrer prospects
and compensation and training and development. The results show that employee’s
relationship is positivity correlated to all the factories of quality of work life. Thus the
relationship management employees and peer does have great impact in their work
life of an individual.
18) Jerome (2013) in his e various study examines the quality of work life of employees
at jeppaiaar cement pvt ltd, perambalur.The researcher study the various factories
factories that influence the quality of work life viz compensation safety and healthy
working condition opportunities for use and development of skills and abilities work
environment social relationship, welfare measures job satisfaction and overall quality
of work life. From the study the researcher arrives the conclusion that the quality of
work life contributes to the workers performance in a holistic manner and majority of
the respondents were in high level of job satisfaction.
19) Guna Seelam Rethinam and maimunan Ismail, in their article reviews the meaning of
QWL, analysis constructs of QWL based on models and past research form the
perspective of IT professional in many countries and in Malaysia. The construct of
QWL discussed are health and well being, job security, job satisfaction, competency
development, work and nonwork life balance. The article concludes that QWL from
the perspective of IT professional is challenging of IT professional is challenging both
to the individual and organization.
20) Vijay Anand (2013)in his study assess the QWL among employees in India textile
industry using Walton’s model. The results with regard to fair and adequate payment
shows that among employees opinion this component is lower than the average and
their salary is not satisfactory and is not associated with their job. Thus this cause job
dissatisfaction among employees.
CHAPTER-3
RESEARCH DESIGN
Employees have certain expectations and desire regarding the facilities provided to them
from the company. Quality of work life of employees essential and as well as satisfaction for
the progress and survival of the company.
The view of this research study is conducted out the Quality of work life of
employees in Grasim industries ltd harihar. The study helps the company to analysis the
employees quality of work life regarding the various facilities provided from the company.
The success of every organization is highly depend on the utilization of organizational goal.
To achieve organizational goal, individual goals have to be satisfied, in that quality of work
life directly contribute to the utilization, development and achievement of organization and
employees goals. The research model for this study based on the factors affecting quality of
work life and the relationship between of quality of work life and satisfaction of the
employees in the private companies.
The topic is selected to “A Study on Quality of Work Life of employees in Grasim industries
Ltd Harihar”.The study is to conduct about quality of work life of employees provided from
the company.
Research methodology:
The social research guided either by desire to gain knowledge to slove problem scientifically
and works out a plan of study which enter into making the decision regarding the
what,where,how,much,by what means etc. constitue a plan of study.
In the research needs to have a strategy that would line up all factories evaluate their
efficiency an economics his /her time effort and resources such ablue print is called research
design.
Descriptive Research:
Descriptive research includes survey and a fact finding enquires of different kinds the major
purpose of descriptive research is description of the state of affairs as at the present. In social
science and business research we quite often use the term ex post factor research for
descriptive research studies. The main characteristics of this method is that the research has
no control over the variables , he can only report what has happened or what is happening.
The method of research utilized in descriptive research are survey methods of all kinds ,
including comparative and correlation method.
Hypothesis:
Simple random aampling is the primary probability sampling design and all the other
methods of sampling are merely variations of this method.in that gives every individual of the
population of the some chance being selected.
Sample of 60 responds were focused out of 2000 employees. To carry out the research, the
present respondents include permanent as well temporary workers, and the researcher used
the simple random sampling. In simple random sampling each sample being included in the
sample which is proportional to the size of the total sample, research was conducted using
information given by the workers of Grasim industries ltd harihar.
1) Primary data:
*primary source included personal interview, discussion with the operating personnel
and questionnaires to the company.
*Discussion with employees.
2) Secondary data:
*secondary source include text books, administration reports, and various website.
Study of previous record, journals, project reports.
Study about brief projector of Grasim industries ltd.
Limitation of study:
1) the research report is based on the response collected from respondents. Therefore,
the results the probabilistic in nature.
2) Time was the major limitations as the research could not be carried on all factors
leading to quality of work life of employees.
3) Converting qualitative data into quantitative data may lead to incorrect results.
Chapter scheme:
Chapter 1: Introduction
Chapter 2: Conceptual background and literature rewive
Chapter 3: Research design
Chapter 4: Analyses and interpretation
Chapter 5: Findings, conclution and suggestions/recommendations
Bibliography.