INSTRUCCIONES

En el presente documento encontrara un ejemplo de una hoja de vida, la cual sigue los

requerimientos básicos para ser presentada en una empresa.

Con base en esta hoja de vida, el aprendiz debe crear la propia teniendo en cuenta la

experiencia y estudios que usted quiere tener en 5 años (por lo tanto, la hoja debe ir como

si se estuviera presentado en el 2022), así mismo debe ir acorde a su programa tecnológico.

Como aspecto importante usted debe modificar por lo menos en un 80 % los datos que

encuentra como ejemplo.

Maicoll Quintero
Email: quinteromaicoll@gmail.com
Mobile: 3144911302
Experienced customer service in computer Services

I am a young entrepreneur with experience in the computer area I have had roles working in the area of computer
science, in the work environment I am a respectful and cordial person

KEY SKILLS

maintenance
data-based security technician scrum master

systems analyst Web designer

 systems analyst
software developer
Data processing

Technical Skills: Microsoft Word ~ Microsoft Excel ~ Microsoft Outlook ~ Firefox ~ POS Terminal ~ EFTPos, adobe
photoshop ,adobe ilustrator, mysql server,dev++

EDUCATION
Delicas High School
Year 11
2002

Academic Achievements:

 2013 first place in the sporting chess event

 2011: I completed the short course in computer security
PERSONAL ATTRIBUTES

 responsible
demonstrating the effectiveness in delivery at agreed times.
 innovator
demonstrating new ways of doing the tasks in a more practical way in new mechanisms in order to
innovate and do the most practical work to do the tasks in the least time indicated.
 Honestly
demonstrating continuous work efficiently even without supervision and control

PROFESSIONAL WORK EXPERIENCE

AMERICAN ETERPRICE 2011 - CURRENT

CUSTOMER SERVICE
ADVISING CUSTOMERS ON QUALITY AND GUARANTEES OF THE COMPONENTS PURCHASED IN THE COMPANY

call center
answering customer calls in order to answer their complaints and claims concerns, providing
technical
Achievements and Contributions
 Customer Service: I obtained the achievement at the best productive performance improved the productivity of
the company by 10%
 call center:
the highest productivity growth was obtained giving precise and precise answers in order to answer
questions, the percentage of satisfied customers reached the highest standards in the history of the
company

STUDENT WORK PLACEMENTS

Achievements and Contributions

 supervisor: Quality control supervisor in maintenance of technological equipment
 computer analyst: solving the different problems by proposing efficient solutions and thus developing quality
software
 computer network installer: installing internet networks and data transfer concessions.
 development: creating applications contributing to technological advancement in Latin America complying with
iso901 standards

VOLUNTEER ENGAGEMENTS

 2013:Volunteer in the civil defense putting out forest fires

 2011: garbage cleaning on the beaches of santa marta