Quality tools and techniques

Pizza ordering and delivery process:

SUPPLIERS INPUT PROCESS OUTPUT CUSTOMERS

Food vendors Order detail Greet customer Completed order Dine in Customer

Kitchen staff Payment Take order Packed pizza Take out

customers

Ingredients Take payment Receipt Delivery driver

Culinary Make order

(Pizza)

Give food order

to customer

 Feedback from customer can change input.

 Pizza making process:

SUPPLIERS INPUT PROCESS OUTPUT CUSTOMERS

Dairy supply Cheese Prepare dough Pizza Dine in customers

corporation

Vegetable Olives Add sauce Take out

farmers customers

Prepared food Peppers Add topping Home Delivery

corporation &cheese

Dough Bake in oven

Chicken Take out from

the oven

Sauce