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REDEFINING “QUALITY” IN PHILIPPINE HIGHER EDUCATION:

POLICIES AND CHALLENGES

Christian Bryan S. Bustamante, Ph.D.


San Beda College, Manila, Philippines
chrisbrye@yahoo.com/brye0811@gmail.com

following reasons: (1) to protect students and other


ABSTRACT stakeholders from low-quality provision and
This paper analyzes the challenges to Philippine higher disreputable providers; and (2) to encourage the
educational institutions by the education policy reforms
implemented by the Philippine government. The primary
development of quality cross-border education that
aim of these policies is to enhance the quality of tertiary meets human, social economic and cultural needs
education align with competency-based standards, outcome- [2]. The emergence of worldwide labor market
based education, and international standards. These policies and the growth of cross-border higher education
set higher minimum standards and redefines “quality” by give higher education no option but to improve the
mandating tertiary educational institutions to shift to
outcomes-based and student-centered teaching and learning,
delivery of quality educational services and to
giving importance on faculty research and publication, implement quality assurance systems.
requiring international accreditation of programs, and Based on these global developments, the
emphasizing community extension program that is relevant requirement for higher education to improve
to the learning and development of students as well as social quality is not only rooted on its critical role in
development of communities. As such, said policies posed
great challenges to tertiary educational institutions in terms
economic development or in achieving national
of instruction, research, community extension, and development goals. It is not only rooted on its
governance. The institutions’ talents, resources and funding positive contribution to developing countries to
need to be calibrated in order to adapt to national and become “more globally competitive by
international changes. developing a skilled, productive, and flexible
labor force and by creating, applying, and
Keywords: Education policy, Competency-based,
Outcomes-based, spreading new ideas and technologies” [11]. It is
rooted on its own survival and desire to excel.
Quality assurance is an imperative for higher
I. INTRODUCTION education to survive, to be competitive and to
Quality assurance is a major concern of excel.
academic institutions across the globe [14]. This In our case, Southeast Asian nations are
increasing and growing concern on quality grappling to implement quality assurance systems
assurance is caused by the significant changes in in higher educational system in order to achieve
the global environment that have direct impact on the goal of ASEAN Community 2015 to become a
the role, functions, shape and mode of operation of “single market and production base, a highly
tertiary educational institutions and systems [1]. competitive economic region, a region of
The World Bank identifies (1) the emergence of equitable economic development, and a region
worldwide labor market, (2) increasing importance fully integrated into the global economy” [13].
of knowledge as a driver of growth, and (3) the Higher education plays a critical role in achieving
information and communication revolution among this goal. In number 10, Article 1, Chapter 1 of
the global phenomena that are continuously the ASEAN Charter, it states one of its main
shaping and changing tertiary education [1]. purposes in the following terms:
Another significant change in the global To develop human resources through closer
environment that directly influenced quality cooperation in education and life-long learning,
assurance is the growth of cross-border higher and in science and technology, for the
empowerment of the peoples of ASEAN and for
education [2]. Quality assurance is critical in
the strengthening of the ASEAN Community
cross-border higher education because of the [5].
Based on this provision, education plays the value and comparability of Philippine
utilitarian role, for it is a means to develop human qualifications.
resources, empower peoples, and strength the EO No. 83 created the PQF National Coordinating
ASEAN Community. Because of this, the Committee to be chaired by the Secretary of the
Blueprint for the ASEAN Socio-Cultural Department of Education (DepEd) and with the
Community (ASCC) lays down certain provisions following members: a) Technical Education and
on education in order to achieve the “ASEAN Skills Development Authority (TESDA); b)
goal of being a people-centered and socially Commission on Higher Education (CHED); c)
responsible regional community”[5]. The specific Department of Labor and Employment (DOLE);
provisions that call for the improvement of the and d) Professional Regulations Commissions
quality and adaptability of education (Section II, (PRC) (Section 2). The said Committee is tasked
A1.ii), the promotion of education networking in to “issue the Implementing Rules and Regulations
various levels of educational institutions, and the of the PQF, provide regular feedback on the
support for student and staff exchanges and progress and accomplishments to the Office of the
professional interactions including creating President with respect to the implementation” of
research clusters among ASEAN institutions of the EO No. 83 (Section 3) and to incorporate an 8
higher learning (Section II, A1.v) directly entail level Qualifications Descriptions in the PQF
the need for quality assurance [5]. defined in terms of the following: knowledge,
skills and values, application, and degree of
II. THE PHILIPPINE POLICY independence (Section 5). Furthermore, EO No.
DIRECTIONS ON QUALITY 83 mandated the DepEd, TESDA, and CHED to
ASSURANCE make “detailed descriptors for each qualification
The Philippine government level based learning standards in basic education,
implemented policies to address the global competency standards of training regulations, and
and regional demand for quality education. the policies and standards of higher education
These policies changed the quality academic programs” (Section 6). Lastly, the PRC
standards set by the government. and CHED were also tasked to review the
“framework and contents of the licensure
A. The Philippine Qualification Framework examinations of each of the profession and align
On the 1st of October 2012, the them with the PQF” (Section 7).
Office of the President issued Executive Based on the “whereas portion” of EO No.
Order No. 83 (EO No. 83) that established 83, the PQF is vital for the improvement of the
the Philippine Qualification Framework quality of the educational system. It recognizes
(PQF). In Section 1, the objectives of the the role of quality education in the achievement of
PQF are stated as follows: “growth, creation of employment opportunities
1. To adopt national standards and levels for and poverty reduction.” The PQF is also critical
outcomes of education; in addressing the gaps between “education and
2. To support the development and labor sectors brought about by poor information”
maintenance of pathways and equivalencies and the “continuing disconnect between
which provide access to qualifications and educational institutions and employment/industry
assist people to move easily and readily trends which has brought about the mismatch in
between the different education and training jobs and skills.” The establishment of the PQF
sectors and between these sectors and the
will benefit the various sectors and stakeholders
labor market; and
3. To align the PQF with international of education and training by:
qualifications framework to support the 1. Encouraging lifelong learning of
national and international mobility of individuals;
workers through increased recognition of
2. Providing employers specific training educational institutions, graduates, and
standards and qualifications that are aligned professionals.
to industry standards; The CMO 46 defines quality as the
3. Ensuring that training and educational “alignment and consistency of the learning
institutions adhere to specific standards and environment with the institution’s vision, mission,
are accountable for achieving the same; and
and goals demonstrated by exceptional learning
4. Providing the government with common
standards, taxonomy and typology of and service outcomes and the development of a
qualifications as bases for granting culture of quality” (Article II, Section 6). This
approvals to stakeholders. definition of quality requires that the academic
Quality of education is defined in the PQF institution must be able to translate its vision,
as conforming to national standards, achieving the mission and goals into learning outcomes,
levels of educational/learning outcomes, and programs, and systems (Article II, Section 6).
aligning with international qualifications and The vision, mission and goals are the reason for
standards. Quality of education is not only the existence of an institution. It is its soul. It is
measured in terms of employability and the source of its philosophy. As such, the vision,
opportunities of graduates, performance in mission and goals make an institution distinct. It
licensure examination, but also in terms of the is, therefore, essential for an institution to
international mobility of students, graduates, and translate its vision, mission and goals into
teaching staff as well as international recognition learning outcomes, programs, and systems. The
of the programs, learning outcomes, and learning environment, interaction, and practices
educational qualifications. must be anchored on the vision, mission and
goals. Secondly, quality entails having
B. Outcome-Based and Typology-Based Quality “exceeding very high standards” or “conformance
Assurance to standards” (Article II, Section 6). The
The Commission on Higher Education programs, outcomes, systems, and practices of an
(CHED) issued Memorandum Order No. 46 educational institution must conform to very high
(CMO 46) on the 11th of December 2012. It is national and international standards. It must
entitled as “Policy-Standard to Enhance Quality measure its quality based on the requirements of
Assurance (QA) in Philippine Higher Education certain standards that govern a particular
Through an Outcomes-Based and Typology- discipline, profession, and system. It is important
Based QA.” The “reality of an ASEAN for an institution to update itself of the national
community by 2015,” Philippine government’s and international trends and to be able to adapt to
commitment to the “evolving efforts to recognize these trends and changes for its continuous
and develop a system of comparable existence and to sustain excellence. Lastly,
qualifications, degrees, and diplomas across the quality also means “developing a culture of
Asia-Pacific region,” and the “acceptance of quality” (Article II, Section 6). Quality is not a
internationally-agreed-upon frameworks and means to achieve higher goals, it is in itself a goal
mechanisms for the global practice of to be achieved and realized. It is an on-going
professions” (Article 1, Section 5) are some of the process that educational institution deliberately
reasons cited for the issuance of the new practices; and as a process, it entails innovation or
Memorandum Order and for the need to focus on continuous improvement.
quality and quality assurance. Quality assurance, Quality assurance is defined by CMO 46
therefore, is not only meant to improve the quality as the establishment of mechanisms, procedures
of programs and graduates, improve the quality and processes in order to deliver the desired
life of the Filipinos, and address the problem and quality (Article II, Section 7). Quality constitutes
scandal of poverty. It is also vital in the an internal system that begins with the
international standing of Philippine higher educational institution’s vision, mission and goals
and “enters a quality cycle of planning,
implementation, review, and enhancement” lead to those outcomes” (Article III, Section 16).
(Article II, Section 8). It also constitutes external This approach assesses programs based on the
system that refers to organizations or agencies existing policies, standards, and guidelines of the
such as accrediting bodies and government discipline. It assesses programs “at the level at
agencies (in the case of the Philippines, the which the inputs, methods, and execution produce
CHED) that assist the academic institution in the desired learning competencies for the
achieving quality and evaluating quality (Article graduates of that program as determined by the
II, Section 9). Based on the CMO 46, the Technical Committees/Technical Panels and as
approach to quality by the CHED is measured by appropriate assessments” [17]. The
developmental, because of its goal to assist higher second approach is an “audit of the quality
educational institutions to develop a culture of systems of an institution, to determine whether
quality (Article II, Section 10). these are sufficiently robust and effective to
Consistent with its definition of quality as ensure that all programs are well designed and
the ability of educational institution to translate its deliver appropriate outcomes” (Article III, Section
vision, mission and goals into exceptional 16). This approach ensures that the whole
learning outcomes, programs and systems, CMO institutional systems are functioning properly in
46 strongly advocates a shift from a teaching- order to achieve the intended learning outcomes.
centered paradigm to student-centered paradigm.1 In this approach, the “vision and mission of the
It explains that in the student-centered paradigm, institution” must provide guidance to its
“students are made aware of what they ought to “definition of desired outcomes, especially its
know, understand and be able to do after graduates’ competencies and qualities” [17]. The
completing a unit of study” [17]. Furthermore, program and institutional approaches in the
student’s learning activities and assessment are outcomes-based evaluation ensure that
“subsequently geared towards the acquisition of educational institutions offer programs that met
appropriate knowledge and skills and the building national and international standards and equipped
of student competencies” [17]. The focus of with functional and operational systems that will
attention on this paradigm is the “students and the effectively and efficiently deliver the desired
process that will enable the development and learning outcomes. Furthermore, these programs
assessment of their learning competencies as and the systems that support the achievement of
defined by disciplinal and multi-disciplinal learning outcomes are aligned with the vision,
communities of scholars and professional mission and goals of educational institutions.
practitioners” [17]. In this context, the Hence the evaluation of outcomes-based
“development of learning competencies” is the education is not only external but also internal.
“expected outcomes of higher educational Quality, in other words, is not only determined
programs” [17]. Competencies refer to the externally by following standards but also
identified and operationalized “outcomes that internally by crafting and implementing programs
bridge the gap between education and job and systems that are aligned with the institution’s
requirements” [17]. Competencies also refer to vision and mission.
“thinking, attitudinal and behavioural CMO 46, consistent with its notion of
competencies as well as ethical orientations” [17]. quality, also creates a typology-based quality
CMO 46 adopts two approaches in the assurance. The typology based quality assurance
outcomes-based evaluation. The first approach is takes into consideration the uniqueness of each
a “direct assessment of educational outcomes, educational institution as evidenced by their
with evaluation of the individual programs that differences in vision and mission. It enhances
“quality assurance and improve higher education
1
See the Guidelines for the Implementation of CMO 46 Series system,” because it replaced the “existing one-
of 2012 on the Policy-Standard to Enhance Quality Assurance (QA) in size-fits-all QA system” (Article IV, Section 18).
Philippine Higher Education Through Outcomes-Based and Typology-
Based QA. Please refer to “Reference 17.”
The existing one-size-fits-all QA system “imposes
a common set of quality indicators for all imagined/virtual community it serves” [17]. The
Philippine higher educational institutions nature of the linkages and outreach programs
regardless of their mission” (Article IV, Section required are also different. Program linkages in
18). Such system results to inefficiencies, crisis the Professional Institutions must be relevant to
of purpose, lack of focused of higher educational the professional development of the students
institutions; and it presumes that academic while outreach programs must develop in them
excellence is achievable only by universities the value of service [17]. On the other hand,
(Article IV, Section 18). Colleges outreach programs must be “relevant in
The typology-based quality assurance is geographic or special communities towards which
horizontal and vertical. The horizontal typology- the College mission is oriented” and such
based is made up of three types of higher programs “allow students to contextualize their
educational institutions that are differentiated knowledge within actual social and human
according to “(1) the qualifications and experiences” [17]. Both institutions are required
corresponding competencies of their graduates; to have a core of permanent faculty members
(2) the nature of the degree programs offered; (3) which possess the relevant educational and
the qualification of faculty members; (4) the types professional qualifications and to have learning
of available learning resources and support resources and support structures that are
structures available; and (5) the nature of linkages appropriate to the institution’s technical or
and community outreach activities” (Article V, professional programs [17].
Section 22). The first type of higher educational The third type of institutions is the
institution is the Professional Institutions. This Universities. Such institutions “contribute to
type of institutions “contribute to nation building nation building by providing highly specialized
by providing educational experiences to develop educational experiences to trains experts in the
technical knowledge and skills at the graduate and various technical and disciplinal areas and by
undergraduate levels which lead to professional emphasizing the development of new knowledge
practice” (Article V, Section 23.1). The second and skills through research and development”
type of institutions is the Colleges. These (Article V, Section 23.3). Universities are
institutions “contribute to nation building by expected to train students as future professionals
providing educational experiences to develop and/or researchers. Academic degree programs,
adult who have the thinking, problems solving, graduate and undergraduate, must be research
decision-making, communication, technical and oriented. At least twenty percent of full-time
social skills to participate in various types of faculty members must be actively engaged in
employment, development activities and public research. Research activities are essential
discourses, particularly in response to the needs of component of linkages and outreach programs
the communities they serve” (Article V, Section must allow students, faculty members, and
23.2). research staff to apply new knowledge [17].
The first two types of institutions differ in The vertical typology-based quality
terms of programs offerings. Professional assurance refers to the “classification of higher
institutions are expected to have at least 60% of educational institutions according to the three
the academic degree program offerings are in the elements of quality: (1) the alignment and
various professional areas and 70% of the consistency of the learning environment with the
graduate and undergraduate enrolment is in the institution’s vision, mission, and goals; (2)
said degree programs [17]. For Colleges, on the demonstration of exceptional learning and service
other hand, at least 70% of undergraduate outcomes; and (3) the development of a culture of
programs have a “core curriculum that develops quality” (Article VI, Section 24). There are three
thinking, problem solving, decision-making, types of higher educational institutions based on
communication, technical, and social skills in the vertical classification. The first type is the
with its mission and vision and the geographic or autonomous higher educational institutions.
These are the institutions that “demonstrate experience is required as an essential component
exceptional institutional quality and enhancement of teaching pedagogy. Students must be
through internal QA systems, and demonstrate introduced to higher-level reading, research, and
excellent program outcomes through a high writing.
proportion of accredited programs, the presence The competencies identified and defined
of Centers of Excellence and/or Development, in the new curriculum will provide students a “set
and/or international certification. Deregulated of learning competencies” that will enable them to
higher educational institutions are the second type perform their duties and responsibilities
of institutions. These institutions “demonstrate independently, and at the same time enable them
very good institutional quality and enhancement to “sustain and expand capabilities and to acquire
through internal QA systems, and demonstrate new knowledge and skills over time”[6]. In other
very good program outcomes through a good words, it will not only make them productive in
proportion of accredited programs, the presence their chosen profession but also provide them the
of Centers of Excellence and/or Development, enabling knowledge and skills that will make
and/or international certification.” The last type them life-long learners. For example, they have
of institutions is the regulated higher educational to “understand basic concepts across the domains
institutions. These are the institutions that “need of knowledge” and at the same time apply the
to demonstrate good institutional quality and “different analytical modes” in “tackling
program outcomes” (Article VI, Section 25). problems methodically.” That is why, it is
The horizontal and vertical typology-based essential that they should possess “critical,
quality assurance gives emphasis on internal analytical, and creative thinking” skills.
quality assurance system, local and international Learning competencies are also called
accreditation of programs, national and learning outcomes. Learning outcome is defined
international linkages and outreach programs, and by Spady as “a culminating demonstration of
student and faculty research and publication. learning: it is what the student should be able to
These different components are vital for higher do at the end of the course”[7]. Outcome is
educational institution to assure the public of its different to learning objective, because the latter
commitment to quality education. refers to what the student should have learnt at the
end of the course while the former refers to what
C. The New General Education Curriculum and the student should have performed at the end of
the K to 12 Curriculum the course [9]. The set of competencies identified
On June 28, 2013, the Commission on in the curriculum include learning outcomes that
Higher Education issued the Memorandum Order are observable and demonstrable. For example,
Number 20 (CMO 20) Series of 2013 entitled the “proficient and effective communication (writing,
“General Education Curriculum: Holistic speaking, and use of new technologies);”
Understandings, Intellectual and Civic “capacity to reflect critically on shared concerns
Competencies.” It contains the new General and think of innovative, creative solutions guided
Education Curriculum for higher education. by ethical standards;” and “working effectively in
The new progressive general curriculum is a group.”
aligned with CMO 46. It is evident on the design The intellectual competencies, personal
of the new curriculum which is competency- and civic responsibilities, and practical skills that
based, outcome-oriented and learner-centered. It are clearly defined and identified in the new
identifies the competencies that the students or curriculum are not only meant to be
graduates must possess as intellectual, personal comprehended by students but also intended to be
and civic, and practical responsibilities. The performed and to be observed at the end of the
achievement of these outcomes is vital for the course or program.
holistic development of the student. In order to One of the key features of competency-
achieve these competencies, authentic learning based education is the integration of “multiple
components, including knowledge, skills, and that is heavily oriented to liberal education. The
attitudes” [12]. Such is very clear in the design of Commission explains its decision to adopt liberal
the curriculum as “interdisciplinary” and broad education framework as a result of the
enough to “accommodate range of perspectives “complexity of life” and the “massive explosion
and approaches.” Furthermore, in competency- of knowledge” that require a “big-picture
based education learning strategies and thinking,” and no longer a “multiple-choice
assessment methods are organized around the world.”2 The Commission further explains that to
competencies identified and defined in the make sense of the complex world and massive
curriculum; and there is an emphasis on “directed explosion of knowledge, the perspectives of
self-learning and formative assessment” [12]. In students “must be grounded in home realities and
other words, the teaching and learning strategies, securely anchored on a sense of personal and
approaches, and assessment of a competency- national identity and self-understanding” [16].
based and outcome-oriented curriculum is For the students to be able to adapt to the
student-centered. Student-centered learning is changing conditions in a highly complex and fast
“about optimizing the opportunities for our phase world, their “horizons for understanding
students to learn” [8]. It means “figuring out the humanity, life and the world today in all their
best possible ways to get the students to work” diversity and complexity” must be broaden [16].
[8]. It is a “learning by doing” approach. They must be able to “conceptualize, reflect,
Students are actively engaged for them to analyze, and create solutions in a collaborative
optimize learning. The teacher does not way” and be able to “connect developments and
monopolize the classroom. He/she shares the appreciate nuances beyond tailored responses to
responsibility with his/her students. Student- longstanding problems that metamorphose over
centered is related to authentic learning that time into new and possibly more injurious forms
“allows students to explore, discuss, and [16].”
meaningfully construct concepts and relationships The Philippine government approved into
in contexts that involve real-world problems and law the K to 12 curriculum under the Republic
projects that are relevant to the learners” [8]. It Act No. 10533 (RA 10533) known as the
uses the methods utilized in the real world such “Enhanced Basic Education of 2013.” In the
as, teamwork, collaboration, technology, and Implementing Rules and Regulations of RA
professional presentation processes and solutions 10533, the basic education program is defined as
[8]. In order to achieve the competencies as well kindergarten education (1 year), elementary
as the desired learning outcomes of the new education (6 years), and secondary education (6
curriculum, it is implied that the teaching and years) (Rule 1, Section 6). The secondary
learning design must be student- or learner- education consists of four (4) years of junior high
centered where students learn actively as well as school and two (2) years of senior high school.
learn by doing things that will make them The 2 years senior high school prepares students
productive. not only to higher education but to work after
The new curriculum is not only aligned completing the 6 years senior high school. The K
with CMO 46. It is designed to be aligned with to 12 curriculum redefines basic education in the
the K to 12 curriculum. The CHED explains that sense that it prepares students to work. Unlike
the integration of the general education courses of before, basic education was only seen as
higher education in the senior high school core preparation for higher education.
courses of the K to 12 curriculum paved the way The K to 12 curriculum affects higher
for the crafting of the new curriculum. Since education, and requires the latter to adjust, not
almost all general education courses being taught only because of the integration of higher
to current higher education students are integrated education general education course in the K to 12
in the new K to 12 basic education curriculum, the 2
See Appendix B: Rationale for Change in CHED
Commission decided to craft a new curriculum Memorandum Order No. 20 Series of 2013. Please see “Reference 16."
curriculum, but also because of the enhanced retraining of faculty on the new pedagogical
design of the basic education curriculum. The approaches as well as on conducting research that
enhanced basic education curriculum as defined is publishable.
by law is learner-centered, inclusive, and Governance. Governance is vital in any
developmentally appropriate; relevant, responsive institution. One of the challenges to higher
and research-based; gender- and culture-sensitive; educational institution is the establishment of
contextualized and globalized; constructivist, international quality assurance system. Self-
inquiry-based, reflective, collaborative and regulation and deep-rooted tradition are valuable
integrative. Furthermore, it adheres to the to academic institutions. To preserve its identity
“principles and framework of Mother Tongue- and tradition, higher educational institutions must
Based Multiligual Education (MTB-MLE)” and initiate its own quality assurance system. In
uses the “spiral progression approach” (Rule II, instituting its own quality assurance system, it
Section 10.2). Higher education needs to fine- must have control over the central elements of
tune its pedagogical approaches in order to meet academic life, and these are: admission of
the expectations of the new breed of graduates of students, the curriculum, the criteria for the award
the K to 12 curriculum. of degree, the selection of the new members of the
professoriate, and the basic direction of the
III. CHALLENGES TO PHILIPPINE HIGHER academic work of the institution [3]. Higher
EDUCATIONAL INSTITUTIONS educational institutions must regularly review its
Higher educational institutions in order to curriculum in the light of the PQF, CMO 46, and
adapt to the national and international other existing national and international standards.
developments have no choice but to calibrate its They must have strong linkage with the industries
systems and practices. Higher education to help them in the evaluation of curriculum and
institutions need to attune its talent, funding, and in defining competencies that are significant to
governance3 as a response to changes brought the industries. The criteria for the hiring, ranking
about the new policies and by globalization of and promotion of faculty must also be stringent
education. and attuned with the national and international
Talent. Quality professors are of course standards. The strengthening of international
central and vital to higher educational institutions linkages and collaboration in the areas of student
[3]. Ideally, higher educational institutions must and faculty exchange program and local and
be able to attract and retain the best academic staff international accreditation of programs are some
by providing favourable working conditions, of the basic directions that academic institutions
security of tenure, appropriate salaries and must undertake. These are critical in the
benefits [3]. Higher educational institutions must development of its talents as well as in the
also provide opportunities for professors to international acceptance and recognition of its
conduct research and further develop as well as graduates, faculty, and programs. Quality is built
share their scholarship. Hence, “academic on reputation and perception [10]; and
freedom and an atmosphere of intellectual international linkages and accreditation are best
excitement” [3] are critical in higher educational means to build reputation and perception as an
institutions. Practically and philosophically, excellent higher educational institution.
quality professors are not only in actuality, but Funding. The main challenge to all of
also in potentiality. It is a challenge to all higher these innovations and changes is funding. Higher
educational institutions to hire and retain quality educational institutions need adequate funding to
academic and teaching staff. Hence, higher push and implement the reforms that they desire
educational institutions must also invest in faculty in order to survive, to adopt, and to excel. In the
development; particularly, in the retooling and case of the Philippines, government funding for
3
State colleges and universities is not enough.
This is adopted from Salmi’s “three-sets-of-factors model.”
Please see “Reference 11.”
Private colleges and universities rely heavily on
[11]
tuition fees. Much of the budget is allotted to Salmi, J. (2011). “The Road to Academic
salaries of the academic and non-academic staff. Excellence: Lessons of Experience.” The
Funding for research and improvement of learning Road to Academic Excellence: The Making
facilities and resources is a great challenge. of World-Class Research Universities
Washington, DC: The World Bank.
[12]
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