Service Pricing

Austin
AUSTIN
Payment Centers
Phone Numbers Customer Care Locations
service pricing
1-888-TWC-8585 Austin
(1-888-892-8585) 12012 N. MoPac Expwy.
TDD Hearing Impaired M–F 8am-6:30pm
(1-877-307-9707) Sat 10am-4pm
South Austin
Mailing Address 730 W. Stassney Lane
Time Warner Cable M–F 8am-6:30pm
P.O. Box 85100 Sat 10am-4pm
Austin, TX 78708-5100 Round Rock
1905 N. Mays Street
Commercial Establishments M–F 8am-6pm
Contact Time Warner Cable San Marcos/Martindale
Business Class at 1120 Hwy. 123
1-866-TWC-4BIZ (4249) M–F 8am-6pm
Fredericksburg
711 N. Llano Street
M–F 8am-6pm

All channels and services may not be available in all areas. For residential customers and residential use only. You
must subscribe to Basic Cable to receive other levels of video services. Digital Cable and lease of a Digital Converter
are required on each TV receiving Digital Video Recorder Service, Premium Channels, Mas Canales Tier, Movie
Tier, Sports Tier and Pay-Per-View. Digital Converter required to receive Movies On Demand. HD television with
built-in tuner and lease of an HD Converter required to receive programming in HD. Some services are not available
to CableCARD customers. Price and programming subject to change. Service prices shown are monthly and do
not include equipment fees, installation fees, change of service charges, applicable sales tax, franchise fees, and
FCC user fees. Some channels appear in analog format. Must be 18 or older to order. Delinquent accounts will be
restricted from ordering additional monthly and Pay-Per-View services.Subject to credit approval.
**High-Speed Internet rates are applicable when purchased with either phone or video services. If High-Speed
Internet Services are purchased on a standalone basis the individual product rate is $4 higher.
Actual speeds may vary. Not all Road Runner products and services are available to customers using Microsoft
Windows Vista™ operating system. Windows Vista™ is either a registered trademark or trademark of Microsoft
Corporation in the United States and/or other countries. ©2009 Time Warner Cable, Inc. All other corporate brands
and logos are trademarks or registered trademarks of their own respective companies. TM & © Warner Bros.
Entertainment Inc.
Digital Phone Unlimited Local is not available as a stand-alone service. Digital Phone does not include back-up power
and, should there be a loss of electrical power, Digital Phone, including the ability to access 9-1-1 services, may not
be available. Additional charges apply for calls to International locations (excluding Canada and Puerto Rico), Operator
Services, Directory Assistance, and taxes and fees. Digital Phone may not be available in all areas. A one time $19.99
Phone Activation charge will apply for new customers. International OnePrice is a registered trademark of
Time Warner Cable, Inc. TM & © Warner Bros. Entertainment, Inc. (s09)

RATECARD-CTX-AUSTIN-0912

timewarnercable.com

1-888-TWC-8585
(1-888-892-8585)
TDD Hearing Impaired
(1-877-307-9707)
Effective 12/01/09

RATECARD-CTX-AUSTIN-0912.indd 1-2 11/11/09 7:58:33 AM

 Premium Services Per Month
Service Pricing HBO 16 Channels including HBO On Demand and $14.99

Austin Showtime
HBO HD where available
10 Channels including Showtime On Demand $14.99
and Showtime HD where available
Starz 7 Channels including Starz On Demand and $14.99
Starz HD where available
Cinemax 14 Channels including Cinemax On Demand $9.99
and Cinemax HD where available
Cable Services Per Month The Movie Channel 4 Channels including TMC On Demand and $9.99
TMC HD where available
Basic Cable 22 Channels including all local channels. $19.99
Includes local HD Channels where available. Double Feature Tier Includes choice of two premium channels $24.99
(HBO/Showtime/Starz)
Standard Cable 75 Channels including Basic Cable $57.99
Movie Mogul Tier Includes all premium channels $39.99
Digital Cable Over 200 channels, access to over 80 Premium $55.99
Channels and movie and sports packages.
Digital Converter is required at additional cost. High-Speed Internet Service** Per Month
Road Runner Lite Up to 768 Kbps x 128 Kbps $24.99
Bundle Services Per Month Road Runner Basic Up to 3 Mbps x 384 Kbps $34.99
All the Best Includes Digital Phone Unlimited Nationwide, $128.99 Road Runner Standard Up to 7 Mbps x 512 Kbps $39.99
Road Runner Standard and Digital Cable
Road Runner Turbo Up to 15 Mbps x 2 Mbps $49.98
Surf ‘N View Includes Road Runner Standard and Digital Cable $88.99
EarthLink Up to 7 Mbps x 512 Kbps $44.95
Talk ‘N View Includes Digital Phone Unlimited Nationwide $93.99
and Digital Cable Wireless Home Networking $9.99
Surf ‘N Talk Includes Road Runner Standard and Digital $78.99
Phone Unlimited Nationwide Digital Home Phone Service (not available in some areas) Per Month

El Paquetazo Includes Basic Cable, the Navigator Package, the $34.99 Digital Phone Unlimited Local Unlimited local calling to your local calling area $29.99
Digital Cable English Plus Package and Mas Canales Digital Phone Unlimited Texas Unlimited calling throughout Texas $34.99
Tier. Digital Converter required at additional cost.
Digital Phone Unlimited Unlimited calling throughout Texas, the U.S., $44.99
El Paquetazo Duo Includes Basic Cable, the Navigator Package, the $69.99
Nationwide Canada and Puerto Rico
Digital Cable English Plus Package, Mas Canales
Tier and your choice of Road Runner Standard International OnePrice $19.95
or Digital Phone Unlimited Nationwide. Digital
Voice Mail $3.95
Converter required at additional cost.
El Paquetazo Triple Includes Basic Cable, the Navigator Package, $99.99
Installation & Service Charges Each
the Digital Cable English Plus Package, Mas
Canales Tier, Road Runner Standard & Digital New Unwired Home $59.99
Phone Unlimited Nationwide. Digital Converter
One Product Installation $39.99
required at additional cost.
Two Product Installation $29.99
Additional Cable Services Per Month
Three Product Installation $9.99
Digital Basic Tier $6.99
Additional Outlet with Installation $19.99
High-Definition Tier 4 Channels $6.99
Additional Outlet Separate Trip $39.99
Sports Tier 10 Channels $6.99
Custom Wall Drop $49.99
HD/Sports Tier 14 Channels $11.99
Mas Canales Tier 30 Channels of Spanish-language programming $6.99 Transfer Fee $19.99
Movie Tier 11 Channels of nothing but movies $6.99 Agent-Assisted Payment Fee $5.75
All Access TV $17.99 Agent-Assisted Addressable Change of Service Fee $5.75
Family Choice Tier Requires Basic Cable and a Digital Converter. $12.99 Late Fee for Delinquent Accounts $7.00
15 channels of family friendly programming
Non-Payment Processing Fee $5.00
Playboy TV $19.99
Non-Sufficient Funds Fee $25.00
Service Protection Plan $3.99
Hourly Service Charge $33.74
Equipment Options Per Month Collections Trip Charge $20.00
Digital Converter & Remote Each (Choice of Digital or HD) $7.99
Digital Additional Outlet Fee $1.00
DVR Converter & Remote Each (Choice of Digital or HD) $7.99
Wireless Home Networking (Up to 2 computers) $39.95
DVR Service Each (Choice of Digital or HD) $9.99
Additional Computers (Each) $49.95
CableCARD Each $2.99
Phone Activation Fee $19.99

1-888-TWC-8585
(1-888-892-8585) timewarnercable.com
Effective 12/01/09

RATECARD-CTX-AUSTIN-0912.indd 3-4 11/11/09 7:58:33 AM