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A Study On Investors Perception and Beha
A Study On Investors Perception and Beha
ABSTRACT
INTRODUCTION
OBJECTIVES OF STUDY:
with describing the behavior of retail investors‟ and seeking an insight into their
The sample taken for this study comprises of retail investors‟, which
technically falls into an infinite universe – reason the total investor base of this city is
quite large & keeps changing. Due to time constraints, it was impractical to cover the
entire investor base.
32-35 112 56
36-50 75 37.5
51-65 13 6.5
INFERENCE:
56% of respondents belong to age group of 20-35, 37.5% are between 36-50,
and 6.5% of the respondents belong to age group of 51-65.
Age Group
120
100
80
60
Age Group
40
20
0
32-35 36-50 51-65
High School 2 1
INFERENCE:
45.5% of respondents are postgraduates, 53-5% are respondents are graduates,
and just 1% of the respondents are high school educated.
120
100
80
60 Series 1
40
20
0
Post Graduate High School
Graduate
Up to 10000 0 0
10001-15000 2 1
15001-20000 35 17.5
20001-25000 98 49
INFERENCE:
Up to 10000
10001-15000
15001-20000
20001-25000
Above 25000
Greater than 4 6 3
3 12 6
2 117 58.5
1 36 18
INFERENCE:
not have any financial dependants, 6% of the investors‟ have 3 people financially
Greater than 4
In 5 to 10 Yrs 15 8
In 11 to 20 Yrs 50 25
INFERENCE:
62% of the total respondents plan to retire after a period of more than 20
Years, 25% of the respondents plan to retire within 11 to 20 years, 8% of the
respondents plan to retire within 11 to 20 years, 8% of the respondents plan to retire in
another 5 to 10 years, and 5% plan to retire in less than 2 years.
140
120
100
80
60
40
20
0
Less than 2 Yrs In 5 to 10 Yrs In 11 to 20 Yrs More than 20 Yrs
with Investments
INVESTMENTS NO.OF.RESPONDENTS PERCENTAGE
INFERENCE:
57% of the total respondent investors‟ are not too familiar with the in depth working
avenues. 43% of the respondent investors‟ on the other hand, are familiar with the in
depth working of investments and also have experience in investing funds in various
investment avenues.
140
120
100
80
60
40
20
0
Familiar and Not too familiar but Familiar but not Not familiar and
experienced experienced experienced inexperienced
Capital Market
Very closely 19 10
Rarely 4 2
INFERENCE:
88% of the total respondent investors‟ somewhat closely follow the events that take
place in the capital markets, 10% of the total respondent investors‟ very closely keep
a watch on all the events that take place in the capital markets, and 2% of the
respondents rarely follow the events taking place in the capital market.
200
180
160
140
120
100
80
60
40
20
0
Very closely Somewhat closely Rarely Never-I‟m new to game
the investment
INFERENCE:
48.5% of the total respondents are well aware of how mutual funds work,
26.5% of them have heard of mutual funds but are confused about what it does, 23%
have heard the term “mutual funds” but don‟t know anything further, and 2% of
N-no effect
179 89.5% 49 24.5% 12 6.0% 18 9.0%
(conscious
decision) M-
11 5.5% 106 53.0% 152 76.0% 150 75.0%
will regret if it
happens few
10 5.0% 45 22.5% 36 18.0% 32 16.0%
times U-will
be very upset
200 100.0% 200 100.0% 200 100.0% 200 100.0%
Total
INFERENCE:
This table shows four different capital market situations and the possession of
investments in relation to the stated reactions the respondents would have for each
situation, and can be explained as under:
Situation 1 – Holding cash/money investments and the market go up:
Here, 89.5 % of the respondents would not feel any adverse effect, about 5.5%
of the respondents would regret holding on to the investments in such a case, and 5%
of the total respondents would be very upset if such a situation should occur.
Situation 2 – Selling a holding and see it go up in value:
Here, 24.5% of the respondents would not feel any adverse effect as it’s a
conscious decision to sell the investment holding about 53% of the respondents would
regret it should they face such a situation, and 22.5% of the total respondents would be very
upset should such a situation occur.
Situation 3- Buying a holding and see it go down in value:
Here, 6% of the total respondents would not be affected negatively as the decision taken
by them is a conscious one in such a situation: about 76% of the total respondents would regret
taking such a decision should it occur a few times, and about 18% of the set of respondents
would be very upset should such a situations take place.
Situation 4 – Holding investments when the market goes down:
Here 9% of the total respondents would not get affected by the decision adversely, about
75% of the respondents would regret it should a situation like this take place few times, and
about 16% of the respondents would feel upset during such a situation.
3.1.10. TABLE 10: Table Showing Investors Reaction to a drop in the value of a Mutual
Fund that they had invested in.
ASSUME THAT YOU INVESTED RS 10000
IN A MUTUAL FUND AND THE VALUE
NO. OF
OF THE INVESTMENT DROPPED AFTER PERCENTAGE
RESPONDENTS
SIX MONTHS WHAT WOULD YOU BE
MOST LIKELY TO DO?
INFERENCE:
Here given a hypothetical situation of a fall in the value of a certain mutual fund,
62% of the respondents prefer to wait till the value of initial investment is recovered and
then move to invest to another fund; about 27.5% of the respondents would in such a
situation prefer moving the money to a bank fixed deposit, 9.5% of respondents would not
do anything and 1% of the total respondents would invest more in the fund to bring down
their average cost of acquisition.
Government 9 3 15 0 0 27
Private 8 16 84 15 5 128
Professional 2 18 18 7 0 45
H0: There is no association between Occupation and Withdrawal period of invested funds.
H1: There is an association between Occupation and Withdrawal Period of invested
funds.
Chi – Square Tests
Asymp. Sig.
Value df
(2-Sided)
with Time Period during which they spend the withdraw inverted funds.
Government 1 9 17 0 0 27
Private 3 67 56 2 0 128
Professional 2 16 18 9 0 45
Total 6 92 91 11 0 200
H0: There is no association between Occupation and Spending period of invested funds.
H1: There is an association between Occupation and Spending Period of invested
funds.
Chi – Square Tests
Asymp. Sig.
Value df
(2-Sided)
INFERENCE:
Since the P Value is .000 it is highly significant.
Hence the Null hypothesis is rejected. From the analysis it can be inferred that there is
a significant association between occupation and Spending period of invested funds.
3.2.3. TABLE 13: Table showing Association between Occupations of Respondent with
Investment Time Period.
INVESTMENT PERIOD 1-2 3-4 5-6 7-8 >8
TOTAL
OCCUPATION YEARS YEARS YEARS YEARS YEARS
Government 1 22 4 0 0 27
Private 1 81 43 3 0 128
Professional 0 29 9 7 0 45
H0: There is no association between Occupation and Investment period of invested funds.
H1: There is an association between Occupation and Investment Period of invested
funds.
Chi – Square Tests
Asymp. Sig.
Value df
(2-Sided)
INFERENCE:
Since the P Value is .002 it is highly significant as values equal to or below
0.05 are considered significant. Hence the Null hypothesis is rejected. From the
analysis it can be inferred that there is a significant association between occupation
and Spending period of invested funds.
3.2.4. TABLE 14: Table Showing Association between Investment Style and Unexpected Loss
Tolerance.
LOSS
NIL <10% 10-20% 20-30% 30-50% >50% TOTAL
STYLE
Government 8 4 0 0 0 0 12
Moderate 40 40 76 20 6 0 182
Aggressive 0 0 0 0 6 0 6
Total 48 44 76 20 12 0 200
H0: There is no association between Investment Style and Unexpected Loss Tolerance.
H1: There is an association between Investment Style and Unexpected Loss
Tolerance.
c.10 cells (66.7%) have expected count less than 5. The minimum
expected Count is .08.
INFERENCE:
Since the P Value is .000 it is highly significant as values equal to or below
0.05 are considered significant. Hence the Null hypothesis is rejected. From the
analysis it can be inferred that there is a significant association between the kind of
Investment Style and the level of Unexpected Loss Tolerance.
3.2.5. TABLE 15: Table showing Association between Age Groups with Investment in Mutual
Funds.
MUTUAL
YES WAS VERY NO-WILL BE YES-WAS VERY NO BUT WILL BE
FUNDS TOTAL
COMFORTABLE COMFORTABLE UNCOMFORTABLE UNCOMFORTABLE
AGE
20-35 68 12 20 12 112
36-50 31 2 33 9 75
51-65 6 2 5 0 13
H0: There is no association between Age Group and Investment in Mutual Funds
H1: There is an association between Age Group and Investment in Mutual Funds.
Chi – Square Tests
Asymp. Sig.
Value df
(2-Sided)
Linear-by-Linear
4.468 1 .035
Association
d. 3 cells (25.0%) have expected count less than 5. The minimum expected Count is. 1.04
INFERENCE:
Since the P Value is .000 it is highly significant as values equal to or below 0.05 are
considered significant. Hence the Null hypothesis is rejected. From the analysis it can be
inferred that there is a significant association between the respondent investors‟ Age Group
20-35 59 6 19 28 112
36-50 20 9 20 26 75
51-65 8 5 0 0 13
Total 87 20 39 54 200
Linear-by-Linear
.263 1 .608
Association
5-URGENCY funds.
INFERENCE:
The idea of rotation is to reduce the number of factors on which the variables
under investigation have high loadings. Rotation does not actually change anything
but makes the interpretation of the analysis easier.
The Factor groups (shown in the previous pages) along with their loadings signify the
extent to which the respondents have given importance to each factor with regards to
the topic of survey. Investor’s take into consideration the kind of strategy they are to
use (whether it is achieving short term results or long term), the investment earnings,
their past investment experience, the role of equity, the urgency of investment funds,
the various investment avenues available, the effects of inflation, their personal
networth, their investment informational needs, and overall financial stability; when
they are to make an important investment decision. These factors can be used as
variables for further statistical analysis.
3.4. ONE – WAY ANOVA ANALYSIS
3.4.1. TABLE 21: Table Showing Significant Results between Income
Level and Factor Variables.
ANOVA
Sum of Mean
Df F Sig.
Squares Square
Between
REGR factor
Groups 37.934 3
score 12.645
Within Groups 161.066 196 15.387 .000
1 for
analysis 1 .822
Total 199.000 199
Between
REGR factor
Groups 6.120 3
score 2.040
Within Groups 192.880 196 2.073 .105
2 for
analysis 1 .984
Total 199.000 199
Between
REGR factor
Groups 6.506 3
score 2.169
Within Groups 192.494 196 2.208 .088
3 for
analysis .982
Total 199.000 199
Between
REGR factor
Groups 15.424 3
score 5.141
Within Groups 183.576 196 5.489 .001
4 for
analysis 1 .937
Total 199.000 199
Between
REGR factor
Groups 11.535 3
score 3.845
Within Groups 187.465 196 4.020 .008
5 for analysis 1 .956
Total 199.000 199
Between
REGR factor
Groups 3.387 3
score 1.129
Within Groups 195.613 196 1.131 .338
6 for
analysis 1 .998
Total 199.000 199
REGR factor Between 17.458 3 5.189
score Groups
Within Groups 181.542 196 6.283 .000
7 for
analysis 1 .926
Total 199.000 199
Between
REGR factor
Groups 16.962 3
score 5.819
Within Groups 182.038 196 6.088 .001
8 for
analysis 1 .929
Total 199.000 199
Between
REGR factor
Groups 13.019 3
score 4.340
Within Groups 185.981 196 4.573 .004
9 for
analysis 1 .949
Total 199.000 199
Between
REGR factor
Groups 15.463 3
score 5.154
Within Groups 183.537 196 5.504 .001
10 for
analysis 1 .936
Total 199.000 199
INFERENCE:
Here, the ten Factors obtained as a result of Factor Analysis are taken as dependent
variables on which a One Way ANOVA Test is conducted with Income Level of the
respondents used as an attribute.
As shown in the ANOVA table in the previous page, for the First Factor
Group “Investment Strategy” – the F-value calculated by the SPSS software is
15.387 with 3 and 196 degrees of freedom, and the significance level is .000,
thus the alternate hypothesis is accepted i.e. there is significant difference
between Income level and the opinion for the 1st Factor Variable-“Investment
Strategy”.
For the Second Factor Group “Earnings” – the F-value is 2.073 with 3 and 196
degrees of freedom, and the significance level is .105, thus the null hypothesis
is accepted i.e. there is no significant difference between level and the opinion
for the Factor Variable- “Earnings.”
For the Third Factor Group “Investment Experience”-the F-value is 2.708 with
3 and 196 degrees of freedom, and the significance level is .088, thus the null
hypothesis is accepted i.e. there is no significant difference between Income
Level and the opinion for the Factor Variable-“Investment Experience”.
For the Fourth Factor Group “Equity” – the F-value is 5.489 with 3 and 196
degrees of freedom, and the significance level and the opinion for the Factor
Variable – “Equity”.
For the fifth Factor Group “Investment Requirements” – the F-value is 4.020
with 3 and 196 degrees of freedom, and the significance level is .008, thus the
alternate hypothesis is accepted i.e. there is significant difference between
Income level and the opinion for the Factor variable-“Investment
Requirement”.
For the Sixth Factor Group “Mutual fund Investment ” – the F-values is 1.131
with 3 and 196 degrees of freedom, and the significance level is .338, thus the
null hypothesis is accepted i.e. there is no significant difference between
Income Level and the opinion for the Factor Variable –“Mutual Fund
Investment”.
For the Seventh Factor Group “Inflationary Earnings”-the F-value is 6.283
with 3 and 196 degree of freedom and the significance level is .000, thus the
alternative hypothesis is accepted i.e. there is a significant difference between
Income level and the opinion for the factor Variable –“Inflationary Earnings”.
For the Eighth Factor Group “Personal Networth”-the F-value is 6.088 with 3
and 196 degrees of freedom, and the significance level is .001, thus the
alternate hypothesis is accepted i.e. there is significant difference between
Income Level and the opinion for the Factor Variable-“Personal Network”.
For the Nine Group “Needs”-the F-value is 4.573 with 3 and 196 degrees of
freedom, and the significance level is .004, thus the alternate hypothesis is
accepted i.e. there is significant difference between Income Level and the
opinion for the Factor Variable-“Needs”.
For the Tenth Group “Stability”-the F-value is 5.504 with 3 and 196 degrees
of freedom, and the significance level is .001, thus the alternate hypothesis is
accepted i.e. there is significant difference between Income Level and the
opinion for the Factor Variable - “Stability”.
3.5. DESCRIPTIVE STATISTICS
3.5.1. TABLE” Table showing Descriptive Statistics for the Notional Sum of
Rs.5, 00,000 allocated by sample retail investor’s towards various investment
types.
Descriptive Statistics
Minimu Maximu
N Range m m Sum Mean Std. Skewness
Schemes
Mutual fund
income 64 60.00 10.00 70.00 2120.00 33.1250 14.48864 -.001 .299
Schemes
Mutual fund
growth 61 40.00 10.00 50.00 1750.00 26.6885 10.48418 .439 .306
Schemes
Bonds/Debenture
s 155 56.00 4.00 60.00 3915.00 25.2581 13.07264 .665 .195
Equity Shares 122 44.00 6.00 50.00 2840.00 23.2787 11.40557 .425 .219
Life Insurance
policies 15 15.00 5.00 20.00 270.00 18.0000 5.27799 -2.405 .580
Government
saving 104 26.00 4.00 30.00 1661.00 15.9712 7.97138 .464 .237
schemes
Money Market
Funds 47 38.00 2.00 40.00 647.00 13.7660 9.60800 1.282 .347
Gilt funds 100 26.00 4.00 30.00 1371.00 13.7100 7.15527 .786 .241
Real estate 4 16.00 4.00 20.00 32.00 8.0000 8.00000 2.000 1.014
Valid N (listwise) 0
INFERENCE:
The above Table 49 shows descriptive statistics with regard to
each investment option. The Descriptive Statistics table provides
summary statistics for continuous, numeric variables. Summary
statistics include measures of central tendency such as the mean; the
measure of dispersion (spread of the distribution) such as the standard
deviation and measures of distribution, such as skewness and kurtosis,
which indicate how much a distribution varies from a normal
distribution.
In general, a skewness value greater than one indicates a distribution
that differs significantly from a normal, symmetric distribution – since
most values in the table is shown to be lesser than 1, the distribution is
said to be fairly normal.
From the table, we can see that on average, investors allocate the most on Mutual
Fund Balanced Schemes (mean of 37), but there is a lot of variation (difference
between the mean and standard deviation) in the amount invested.
The next on the list is Mutual Fund income schemes with a mean of 33.12, there is
also considerable variation in the amount invested, followed by Mutual Fund Growth
Schemes with a mean of 28.68. This indicates that though there is inclination towards
investment in Mutual funds, it remains a high variable prospect.
Bonds and Debentures feature next on the most highly allocated investment avenue
with a followed by Equity Shares having a mean of 23.27 and a standard deviation of
11.40.
Bank Fixed Deposits and Life Insurance Policies are tied closely on the basis of
means with the former having 18.85 and the latter a mean of 18. However, the vast
variability in Life Insurance as compared to that of bank fixed deposits indicates
stronger allocation in bank fixed deposits.
Government Savings Schemes having a mean of 15.97 and deviation of 7.97 is
subsequently followed by Gold with a mean of 14.27 but a considerably lower
standard deviation of 11.93 indicating that gold is quite popular as an investment
avenue.
Money Market Instruments and Gilt Funds are closely tied with means of 13.76 and
13.71 respectively.
Real Estate has lowest mean of 8 indicating investment allocation to be the least
compared to the other alternatives.
CONCLUSION
4.1. FINDINGS
The summary of result generated after the statistical tests were performed on the
complete primary data collected is given as below:
1. The study shows that a majority i.e. 56% of the sample retail investors‟ belongs
to the Age Group of 20-35 years, about 53.5% of the total respondents are
Graduates, and around 49% of the total respondents earn a monthly income of
Rs. 20001-25000. Approximately 58.5% of the sample has 2 people who are
financially dependant on them, and 62% of the sample investors‟ plan to retire in
3. The Study shows the reactions of the sample investors‟ with regard to different
situations in the capital markets-89.5% of the total respondents would not feel
any adverse effects if while holding cash/money market investments, the market
goes up; 53% will regret selling a holding & see it go up in value; 76% will
regret buying a holding & see it go down in value; 75% will regret holding
investments when the market goes down.
4. The study has revealed that there is a very high association between the
7. The study also reveals that the income level of the sample investors‟ has a highly
the sample investors‟ and their investment motive (be it regular income, or pure
wealth creation or building a quantity of funds for the future or just to save on the
taxes).
9. Upon closer examination on the existing investments held by the sample investors‟ it
was found that a whopping 197 people out of 200 held bank fixed deposits (no
particular factor influenced the investment in this avenue), 135 people held bonds
and debentures (age and income level played a vital role here), 129 people invested
in equity shares (income level and no of financial dependents had influence), 117
had life insurance (education and income level impacting this investment), 104 had
investments in gold (solely the impact of income level), 88 people in mutual funds
(age and no of financial dependents having an effect), 79 people held Government
Saving Schemes (age, education and no. of. Financial dependents had influence), 66
held money market instruments (no of financial dependents had a high impact) and
lastly 61 out of 200 had invested in real estate (influenced by income level and age
group).
10. As Found during the course of this study about 48.5% of the total 200 sample
retail investor’s are well aware of the exact functioning of mutual but the
remaining 51.5% still do not have a clear picture of the workings of a mutual
fund.
11. The study also shows that there is a high relationship between the age group of
investor’s & their experience of investment in Mutual Funds.
12. Further, with the aid of a hypothetical situation where the sample investors‟ were
asked about their reaction with regards to a drop in the value of a mutual fund
that they presumably had invested in – about 62% of the sample population said
they would wait till they recover the initial expense and then move on to another
fund, and 27.5% said they would move their money to bank fixed deposits. This
shows that the quite a few investor’s are yet to take complete comfort with the
fluctuations / risks that are present in mutual funds.
13. Investor’s preference of investment avenues was analyzed by means of an
investment game where the respondents were asked to allocate a notional Sum of
Rs. 5,00,000 among stated investment options: Mutual Fund Schemes have
shown to be a highly variable prospect of investment (a mean of 32.93) i.e.
although people invest in mutual funds, they do tend to shift away to other
investment avenues, Bonds & Debentures showed the next highest average of
25.25 and considerable variability followed by Equity Shares (23.27). Another
finding interesting to note, was that Gold had the least variability followed by
Money Market Instruments and Bank fixed deposits, indicating that people tend
to focus on these as regular investment options – also emphasizing the fact that in
our country people want to buy only sacred assets.
type of investor – it forms 1/10th of the banking industry’s size. Although it has been
mostly centered on the corporate‟ and High Net worth Individuals, the biggest
from this study that the majority retail investors‟ do not have a clear picture of the
workings of a mutual fund and, the ones who do, show inclination towards investing
towards investing in mutual funds but it remains highly capricious.
The challenge faced by the industry is to spread the message of Mutual Funds
bringing in more retail investors‟ (both urban and rural) into this market and then see
to it that out of every Rs 100 that an investor saves, at least Rs 10-20 is invested in
mutual funds.
There is an increasing need to simplify communication so as to tap the retail investors
and to present before them a handy guide that keeps them informed about the risks
and the potential return involved in the sector in a manner that would facilitate
investments by doing away with the fears of the investors at large. The industry must
put forth the investment proposals in a brief format avoiding monotonous punch lines
like “read the offer document”, “refer the key information memorandum ” and “MF
investments are subjects to market risks” as these distract the investors and seldom
read even by the enlightened investors.
The reach of the mutual fund industry can be expanded by including Public Sector
Banks and post offices that can double up as collection centers.
The industry should work together simply and honestly in order to woo & retain the
ANNEXURE
INVESTOR QUESTIONNAIRE
INVESTOR INFORMATION:
1. NAME :
2. AGE :
a. 20 to 35
b. 36 to 50
c. 51 to 65
d. 65 & above
3. EDUCATION LEVEL:
a. Post Graduate
b. Graduate
c. High School
4. OCCUPATION: