Professional Documents
Culture Documents
Global - Supply - Chain - Control - Towers PDF
Global - Supply - Chain - Control - Towers PDF
Cove
ove
Cov
C ov
o vve r-Re
--Re
r-R
err- Re
R fere
ere
er
effe
e nc
r n ce
nce
c um
Nu
e Nu mber
GLOBAL
OB L
CONTROL
TOWER
Prepared and edited by:
Gaurav Bhosle Capgemini Consulting India
Prashant Kumar Capgemini Consulting India
Belinda Griffin-Cryan Capgemini Consulting USA
Rob van Doesburg Capgemini Consulting Netherland
MarieAnne Sparks Capgemini Consulting France
Adrian Paton Capgemini Consulting UK
L
C o nte nts
4 Introduction
Cost Service
People
Provides expertise for planning,
execution and optimization of
product movements Le
s ve
es ra
roc ge
p te
n ch
ru no
d
an lo
gi
n es
s ig
De
Technology
Process
Incorporated and driven
by technology
Harmonized processes for managing Information repository with data analytics
control tower functions and decision support functionalities
Organization
for monitoring
and decision
making
Set up of a
Virtual Network
r Centralized Co
owe information
nn
ec
Process l t ted
ro gathering and
Collaboration o nt to
Co
C monitoring ntr
and System d to ol
Integration cte tow
nne er
Co
Function of
Control Tower
"SFBPG#FOFöUT -JTUPG#FOFöUT
t*OUFHSBUFE4VQQMZ$IBJOXJUIBOBCJMJUZUPSFUSJFWFJOGPSNBUJPO
t3FEVDFEDPNQMJBODF1FOBMUJFT
General t*NQSPWFEFDJTJPONBLJOHDBQBCJMJUJFT
t3FEVDFEOFUXPSLGBJMVSFT
JODSFBTFEOFUXPSLWJTJCJMJUZBOESFTQPOTJWFOFTT
t3FTQFDUDVTUPNFSDPNNJUNFOUTDIFEVMF
DPTUT
RVBMJUZBOE*NQSPWFEDVTUPNFSTBUJTGBDUJPO
t0QUJNBMJOWFOUPSZMFWFMTBOESFEVDFECVòFSJOWFOUPSZ
t4ZOFSHJFTJOQSPDVSFNFOUUSBOTQPSUDBSSJFSTMFBEJOHUPSFEVDUJPOJO5SBOTQPSUBUJPO&YQFOTF
Inbound t3FEVDUJPOJOUPUBMMBOEFEDPTUTJODSFBTF0O5JNF*O'VMMEFMJWFSJFT
t)FMQTUPDIBOHFTPVSDJOHTUSBUFHJFT
TIJGUTVQQMJFSBMMPDBUJPOT
NPEJGZDPNNFSDJBMUFSNT
SFFOHJOFFSBMPHJTUJDTQSPDFTTPSTXBQPVUBMPHJTUJDTQBSUOFS
t"XBSFOFTTPG8*1JNQSPWFEQSPEVDUJWJUZ
t.BOVGBDUVSJOHJOPQUJNBMXBZPWFSQMBOUTPQFSBUJOHHMPCBMMZ
Manufacturing
t.PSFBDDVSBUFEFNBOEQMBOOJOH
CFUUFSTDIFEVMJOH
SFEVDUJPOJODZDMFUJNFT
SFEVDFE
JOWFOUPSZMFWFMTBOEUJNFMZBOEDPNQMFUFNBOBHFNFOUJOGPSNBUJPO
t*NQSPWFEMPBEFóDJFODZJO0VUCPVOE
Outbound t*NQSPWFUSBOTQPSUFóDJFODZVTJOHCFTUJODMBTTDBSSJFSTBOESFEFTJHOJOHUSBOTQPSUTPMVUJPOT
t"CJMJUZUPQSFEJDUSJHIU&5"GPSDVTUPNFST
Setting up a Control
Tower
In order to successfully set-up a setting-up the Control Tower. This
Control Tower and ultimately achieve stage usually lasts for 8 to 12 weeks.
the desired visibility, companies need
to follow a proven approach. A two Implementation stage
stage methodology to set-up an end-to-
end Control Tower solution that can During the Implementation stage, the
be tailored to an organization’s specific high level Control Tower architecture
scope, functions, processes, industries is designed. The most suitable
and geographic needs, such as middleware software solution to be
Capgemini’s Control Tower approach implemented is identified which
(as shown in figure 5), has proven very considers the current system set-up
useful in effectively setting up Control and visibility need. The selected
Towers. Such an approach usually solution should also help the
consists of two distinct stages a organization to integrate all its
(1) Strategic stage and an processes and capture the information
(2) Implementation stage. centrally. Following approval of the
selected solution, end-to-end system
Strategic stage integration proceeds on a phase by
phase basis. Once the systems are
The Strategic stage, generally entails completely integrated, testing is done
assessing the As-Is business, capturing and a Business Continuity Plan to
the Supply Chain Visibility needs and support any system failure is
evaluating the benefits (including developed.
financial) which a control tower could Once the Control Tower network is
provide. Areas for collaboration with validated, different roles in the virtual
subcontractors, vendors and partners Control Tower organization are created
within the value chain are identified. and developed. Training in how to
Once the scope of the Control Tower generate and interpret different kinds
set-up is finalized, it is important to of reports and track the movements
understand existing internal systems within the supply chain is conducted
and the systems of identified and Control Tower managers are
collaboration partners. After gaining a coached in how to conduct process
thorough understanding of the level auditing, planning and
requirements, a high-level To-Be predictions based on the available
concept for the organization, processes, information. Finally a regular
in/outsourcing and systems is monitoring mechanism at each stage
designed. The plan is then shared and within the supply chain flow of the
signed off with the key stakeholders, organization is established. This stage
along with the detailed roadmap for takes 6 to 12 months.
.
Stage 1 Stage 2: Implementation
8 to 12 weeks 6 to 12 weeks
Assess As-Is current Design of organization, Implement organization, Run and/or optimize
supply chain visibility, processes, systems to processes, systems to organization, processes,
Objective improvement areas improve SC visibility improve SC visibility systems to improve
and way forward SC visibility
Visibility tool
Control Tower
Management
Order control/CS Transport planning Control Development Operations inbound Cost control
Team leader Team leader Team leader Team leader team leader
Logistic
Region2 Region2 POD
Engineering
Carrier
Management
Headquarters
40 Holborn Viaduct
London EC1N2PB
United Kingdom
Tel.:+44(0) 20 7936 3800
Capgemini Consulting is the strategy and transformation consulting brand of Capgemini Group
The information contained in this document is proprietary. Copyright © 2011 Capgemini. All rights reserved.