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System Requirements ETAP Upgrade and User Support Maintenance

Contract
Operating System (32-bit or 64-bit) All upgrades are automatically provided to users with a valid ETAP Upgrade
xxMicrosoft® Server 2012 (Standard) and User Support Contract (UUC).
xxMicrosoft Windows® 8 & 8.1
(Standard, Professional) The UUC is the most cost-effective way to protect your ETAP investment
xxMicrosoft Windows 7 (SP1) by providing product upgrades and technical support for your ETAP
(Home Premium, Professional, Ultimate) software. Extending your maintenance support agreement will allow you
xxMicrosoft Windows Vista (SP2) the opportunity to apply ETAP’s unique features and sophisticated analysis
(Home Premium, Business, Enterprise)
techniques to all your power system analysis projects. With a valid UUC
xxMicrosoft Windows XP (SP3)
maintenance support agreement, you receive:
(Professional, Home Edition) xx Free version upgrades including automatic shipment of new releases
xxMicrosoft Server 2008 R2 (Standard) xx Unlimited access to user / technical support
xxMicrosoft Server 2008 (Standard)
xx Latest device libraries updates
xxMicrosoft Server 2003 R2 (Standard) (SP2)
xxMicrosoft Server 2003 (Standard) (SP2)
xx Full access to ETAP User FTP and download sites
xx Access to prerelease and beta versions of new products and upgrades
Software Requirements
xxMicrosoft Internet Explorer® 5.01 or higher
xxMicrosoft .NET Framework v3.5 (SP1) User Feedback
xxMicrosoft SQL Server Compact v3.5 (SP2) ETAP is dedicated to providing our customers with a superior product
experience, and user feedback is one of the central elements of this
PC Configuration Requirements commitment. In fact, ETAP is designed based on 95% of user suggestions
xxUSB port (if stand-alone licensing required)
and requests! We invite you to help us make a difference by filling out
a short, single-page feedback form located at etap.com (click on User
xxEthernet port with network access
Feedback Form). All information is confidential and will be used only by the
(if network licensing required)
ETAP engineering and development staff.
xxDVD drive 10 to 80 GB hard disk space
(based on project size, number of buses)
xx19” monitors recommended
ETAP Training
(dual monitors highly recommended)
ETAP University training events include a wide-range of power system
xxRecommended display resolution - 1280x1024
analysis workshops, seminars, and on-site training conducted by Certified
ETAP Instructors. ETAP workshops in the U.S. offer Continuing Education
Recommended Hardware Units (CEUs) and a 10% discount for IEEE members.
100 Bus Projects
xxIntel® Dual/Quad core - 2.0 GHz (or equivalent) Visit etap.com to view the current events schedule. Events are added
xx2 GB RAM throughout the year, so be sure to visit frequently for the latest updates.

500 Bus Projects


xxIntel Dual/Quad core - 2.0 GHz (or equivalent)
xx4 GB RAM

1,000 Bus Projects


xxIntel Dual/Quad core – 3.0 GHz with Hyper-
Threading & high speed bus (or equivalent)
xx8 GB RAM (high speed)
xx64-bit Operating System

10,000 Bus Projects and Higher


xxIntel Dual/Quad core – 3.0 GHz with Hyper-
Threading & high speed bus (or equivalent)
xx12 GB RAM (high speed)
xx64-bit Operating System

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Support: 949.462.0400
Main: 949.900.1000
support.etap.com Certification No. 10002889 QM08

© 2015 ETAP. All rights reserved. Certain names and/or logos used in this document may constitute trademarks,
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Installation
Guide

ETAP 12.6.5 Release


The ETAP Development Team is pleased to provide you with the ETAP 12.6.5 release. ETAP 12.6.5 is a point release to
12.6. This is a complete installation which does not require an earlier installation of ETAP.

Included in this latest release are enhancements to the Checker access-level action for Revision data, cable
temperature calculations for 1/C cables with random arrangements in underground duct banks, and library data.

Installation Guide
This document provides a step-by-step installation procedure for ETAP 12.6.5 and the User Guide. The installation
program installs ETAP and all of its components including libraries, example projects, and ETAP help files. It also
installs the ETAP License Manager since all stand-alone and network keys use this service to provide authorization for
ETAP 12.6.5.

Activation Code
New User: If you are installing the software for the first time, ETAP 12.6.5 will prompt you for a 36-character
Activation Code which is located on the ETAP 12.6.5 DVD sleeve.

Existing User: ETAP 12.6.5 will utilize the same 36-character code as the ETAP 12.6 release. If you cannot locate
your code, please contact your sales representative at sales@etap.com.

License Manager
The ETAP License Manager is installed as part of the ETAP installation program. A separate setup program is provided
to install the ETAP License Manager. ETAP 12.6 License Manager is compatible with 32-bit and 64-bit computers and
earlier versions of ETAP.

Before Installing ETAP


1. You must have administrator rights to your computer. For Windows Vista, 7, 8 and 8.1 operating systems, it is
recommended to turn off the User Account Control (UAC) and the firewall during the installation.
2. Close all applications.
Installing ETAP
To Install ETAP from a DVD:

Insert the DVD into your DVD drive


Auto Play: The ETAP Installer program will
automatically appear if AutoPlay is active.
Manual: Run ETAPInstaller.exe

To Install ETAP via Download:

• Log on to ETAP Helpdesk at http://support.etap.com 4. System Requirements


• Navigate to the FAQ tab and click the
“Download ETAP 12.6.5” button Stand-Alone licenses:
Insert the ETAP Security Key in the same computer.
• Click the “Download ETAP 12.6.5 Release” button With this option, ETAP and ETAP License Manager will
be automatically installed on your computer.
• Once the installer has finished downloading,
run ETAP12.6.5.DVD.exe
Network licenses:
Install the ETAP License Manager on a computer
Follow the actions required as highlighted on the designated as the ETAP License Manager Server. In this
screenshots below: configuration, the ETAP Security Key must be located
at the ETAP License Manager Server.

1. ETAP Installer 5. License Types

2. Welcome 6. Language Reports Selection

3. License Agreement 7. Report Formats


Activation Code
8. Destination Selection

Installing ETAP User Guide


To install the ETAP 12.6 User Guide, select the ETAP
User Guide option that appears below the Installations
section of the Installer Program.

1. Click Next on the Welcome screen to continue.

2. Setup requires the name of a destination folder


on your hard drive where you would like the ETAP
User Guide to be installed. The default destination
folder is C:\ETAP User Guide 1260. To install the
user guide in a different location, click Browse and
select or type a new destination folder. Click Next.
9. Setup Verification
3. When the installation is complete, the installer
displays the ETAP User Guide Installation Complete
screen. Click Finish.

Troubleshooting Security Key Message:

“ETAP key is not found or the License Manager is


not ready”
¤¤ Condition ¤¤ Solution

10. Installation Complete ¤¤ The ETAP License Manager is not installed in the
designated computer.
¤¤ Install the License Manager and make sure there is
no firewall interference.

Launching ETAP ¤¤ The ETAP License Manager Service is not running.


The ETAP License wizard displays the ETAP License ¤¤ Reset the License Manager from Start\All Programs\
path selection editor. If a Stand-Alone or Network ETAP 12.6.5\Reset License Manager.
security key is located on your computer, click OK to
continue. For a network license, if the ETAP Security
Key is located on a different computer, select another ¤¤ The ETAP License Manager is installed in a Virtual
path and enter the name or IP address of the computer Machine.
where the key is located. ¤¤ ETAP prevents the operation of the License Manager
on a virtual machine. This is due to the nature of
virtual machines that makes it possible to replicate
the ETAP License Manager in violation of its intended
number of users per ETAP License Grant and
Agreement. Please contact sales@etap.com for more
details.

¤¤ ETAP key is not connected to the computer or key


drivers are not installed properly.
¤¤ Verify that the key is securely attached to the
computer. For more details, please refer to Chapter 2
License Path Selection of the ETAP User Guide.

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